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Page 2 of 38
Remote
£36,000
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.

Job description

The Robin Cancer Trust is looking for a Head of Operations to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. We are the UK’s germ cell cancer community, and our mission is to save lives.

We do this by:

  • Educating young people with our life-saving cancer awareness talks.
  • Engaging young people with our award-winning cancer campaigns.
  • Empowering young people affected germ cell cancer, all across the UK.

Our values:

  • Respect: Not only for the important work we undertake, but also the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
  • ​Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
  • Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.

If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!

Overview:

  • Salary: £36,000
  • Hours: 35 hours per week, flexible working (evenings and weekends as required)
  • Location: Fully remote
  • Contract type: Permanent

Staff benefits:

  • Annual Leave - 33 days (25 days holiday + 8 public/bank holidays)
  • Mental Health days (whenever you need them, obvs)
  • Flexible working (around you, not us)
  • Remote working (we all are)
  • Work Laptop (+ whatever else you need to do your job)
  • Work Phone (we like a Google Pixel)
  • Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
  • Employee Perks (Discounts & Exclusive Deals)

Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.

Key responsibilities:

To be responsible for the effective delivery of services in the communities we serve.

  • Manage all aspects of operational performance of the services in line with KPI expectations.
  • Accountable for the leadership, line management responsibility and operational direction of the service delivery teams.
  • Take financial responsibility for the service delivery budgets through annual budget setting, monthly reviewing, and quarterly reforecasting. 
  • Continually develop and review operational KPIs to ensure they drive performance and align with our strategic ambitions. ­­­
  • Ensure the customer experience is measured, monitored and delivered with the expected values and behaviors across all teams.

To effectively lead, collaborate and influence to contribute to the success of Robin Cancer Trust and its people.

  • Engage the teams with the vision, purpose, and strategic objectives of Robin Cancer Trust.
  • Contribute to the development of strategy, business planning and prioritisation activities.
  • Be an active member of the Senior Leadership Team and deputise for the CEO as needed.
  • Attend and contribute to monthly board meetings.

Person specifications:

  • Driven by the desire to help the germ cell cancer community.
  • Professional, diplomatic, and able to make objective decisions in complex situations.
  • Ability to analyse and translate performance data into operational actions.
  • Ability to interpret strategic plans and models to understand their operational impact.
  • Highly collaborative and confident to influence across different roles at all levels of the organisation.
  • Highly motivated, resilient under pressure and able to flex and prioritise workloads.

Essential qualifications, skills, and experience:

  • Strong and effective people leader.
  • Experience of leading change initiatives that demonstrate operational impacts.
  • Proven track record of successfully managing and flexing budgets with financial accountability.
  • Experience of leading successful service delivery functions.
  • Excellent communication and interpersonal skills that can be adapted for public and professional audiences.

Desirable qualifications, skills, and experience:

  • Experience of working as part of a senior leadership or strategy team.
  • Experience in the charity sector.

Please note:  the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust.

Closing Date: Friday 31st May 2024

We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.

The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.

If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.

Posted by
The Robin Cancer Trust View profile Company size Size: 1 - 5
Refreshed on: 30 April 2024
Closing date: 31 May 2024 at 23:30
Tags: Operations

The client requests no contact from agencies or media sales.