Jobs
The Green House is the only specialist service across BNSSG and BANES supporting children, young people, and families who have experienced sexual abuse.
Our distinct approach is: 1. Evidence-based, guided by research and best practices. 2. Led by the voices of young people and their families. 3. Centred on community and connection. 4. Focused on the transformational power of the creative arts. In 2022, we transitioned from a single therapy option to a whole family, community-based model which provides a more accessible and comprehensive approach to support, whilst reducing wait times by 63%. Though we deliver a local service, our work is influencing the national response to child sexual abuse. We provide national training on pre-trial therapy and survivor-led leadership programmes.
Purpose of the Role
The Children and Young People’s (CYP) Therapist sits within The Green House Therapy Service under the direction of the Clinical Manager. The CYP therapist will be a part of a wider team of family support practitioners, VOICE practitioners, Specialist Practitioner/s and Pathway Administrators. The postholder will also need to be able to work at outreach sites across BNSGG and BANES which upholds TGHs mission to be more accessible to families. The practitioner must be self-governing as lone working is always a possibility.
We are currently recruiting for two part-time roles, working 27 hours over 4 days a week:
- CYP Therapist & EEDI Representative
- CYP Therapist & Safeguarding Advisor
Please read the job description and person specification carefully and include answers to the questions in your application. We require a CV and supporting document of a 2-page cover letter, or a 5-minute long video) to be submitted as directed in the job description/person specification before the closing date of 29th November. Please include details of wehich role you are applying for in your email/application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building products that deliver measurable impact? At MSI Reproductive Choices UK, we’re looking for a Product Manager with a proven track record of driving product growth and delivering tangible results.
Contract Type: Permanent
Hours: 35 hours per week, Monday to Friday
Salary: £53,608.48 - £59,237.37 (depending on experience)
This role is about owning the product vision and turning it into reality. You’ll shape strategy, manage roadmaps, and work closely with stakeholders to ensure our digital products meet business objectives and client needs. We’re looking for someone who can demonstrate success in:
- Managing the full product lifecycle from ideation through to launch and iteration, ensuring products continually evolve to meet changing business and user needs.
- Translating user and business requirements into prioritised product backlogs.
- Driving product development and continuous improvement through data insights and feedback.
- Delivering product outcomes that show clear alignment to organisational goals.
- Work independently while driving initiatives, influencing others, and collaborating effectively across teams and external vendors
Healthcare or SaaS experience is desirable, but not essential. Formal qualifications aren’t required what matters is your ability to show evidence of successful product delivery and growth.
Join a mission-driven organisation where your expertise will help create products that empower choice and improve lives.
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
Financial Benefits
- Competitive salary
- Up to 5% employer pension contribution
- Fast expense reimbursement (within 10 days)
Work-Life Balance
- 25 days annual leave + your birthday off
- Family-friendly policies
Rewards & Perks
- Long service recognition
- Discounts at 4,000+ retailers via Blue Light Card
Health & Wellbeing
- 24/7 GP access
- Employee Assistance Programme
Career Development
- Paid training and development
- Accredited apprenticeships
- Clear progression pathways
Apply today and bring your proven impact to a team that values innovation, inclusion, and measurable results.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Job title: Head of Fundraising and Communications
Salary: £45,000–£52,000 per year (starting salary typically at £45,000 with progression based on performance and experience.)
Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-5 days per week, depending on business need. We cannot offer fixed days at home).
Contract: Permanent
Hours: 35 hours per week
Reporting to: CEO
Direct Reports: Fundraising Manager, Senior Campaigns Manager
Indirect Reports: Communications Officer
Job Description
About the role
The Head of Fundraising and Communications will lead the development and delivery of a systematic, data-driven, and project-managed approach to fundraising and communications — driving sustainable income growth and raising the charity’s profile and influence.
As the charity’s strategic lead for fundraising, they will shape and expand our income streams, strengthen systems and processes, and build a high-performing team to help us reach more young people with our vital work. They will also lead on external communications and storytelling, ensuring our narrative is compelling, consistent, and rooted in the powerful impact of our programmes.
While this role will oversee a team of three, the postholder will be hands-on and deeply involved in the systems and practices they implement, ensuring excellence in both strategy and delivery.
This newly created role is a key position on the Senior Leadership Team, working closely with the CEO, Deputy CEO, and Head of Programmes to deliver The Ben Kinsella Trust’s vision and strategy.
As part of a small charity making a big impact, you will play a central role in ensuring Ben’s legacy continues to educate, empower, and inspire thousands more young people across London and beyond.
Key Responsibilities
Fundraising
- Provide strategic leadership and direction for all fundraising activity, ensuring a systematic and dependable approach to income generation.
- Develop and deliver a long-term fundraising strategy that supports sustainable growth and diversification across grants & trusts, corporate donors, major donors, individual giving and community fundraising.
- Build and manage relationships with key funders and donors, working with the CEO and Fundraising Manager to cultivate and steward major partnerships.
- Maintain oversight and final sign-off of major and high-value funding applications to grants & trusts, corporate donors and major donors, ensuring they are well-structured, hold a compelling narrative, and are of the highest quality.
- Implement systems, processes, and KPIs to monitor performance, track pipelines, and drive continuous improvement.
- Provide strategic fundraising insight and reporting to the Senior Leadership Team and Board.
Senior Leadership Team
- Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and culture.
- Introduce and refine systems, processes, and workflows to improve efficiency and collaboration across departments.
- Support strategic planning and financial forecasting, particularly in relation to income generation and communications activity.
Communications and Marketing
- Develop and implement a comprehensive external communications strategy, providing strategic leadership communications and campaigns and ensuring alignment with the charity’s mission and priorities.
- Shape and oversee the charity’s external narrative, ensuring our storytelling is compelling, consistent, and rooted in impact.
- Manage the charity’s media, PR, and brand activity, ensuring all communications uphold high standards and strengthen the charity’s reputation.
- Lead the charity’s digital presence, including website, social media, paid advertising and online campaigns, to grow awareness and engagement.
- Lead the creation of high-quality marketing materials and publications to support fundraising, advocacy, and service delivery.
- Use data and insight to evaluate effectiveness and inform future strategy.
Finance
- Responsible for the Fundraising and Communications budget and any related contracted services budgets, and any relevant restricted funds.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.
Experience
- Experience in a senior fundraising role, with a track record of developing and delivering successful income generation strategies.
- Demonstrable experience in managing and overseeing complex fundraising applications across a variety of funders or for a broad and diverse funder base
- Leadership and team management experience, with the ability to motivate and develop others.
- Experience managing budgets and working closely with finance colleagues on planning and forecasting.
- Experience in leading or collaborating on communications and PR activity within a charity or campaigning organisation.
- Experience of working with a Board of Trustees or senior leadership team on organisational growth and strategy.
Skills and Knowledge
- Written communication and editing skills, with the ability to create clear and accessible content across fundraising, communications, and public statements
- A storyteller who can translate data and impact into emotionally compelling narratives that inspire support.
- Organised, systematic, and process-oriented; able to design and manage effective systems, project management, pipeline tracking, and reporting.
- Project management skills, ability to balance multiple priorities and deadlines with a calm and methodical approach.
- Confident in the use of a variety of digital and cloud systems to track performance and inform strategy.
- Familiarity with issues relating to youth violence, education, or social justice.
- An understanding of knife crime, youth violence, and other key current issues affecting young people.
- Ability to work independently, with initiative, and manage multiple priorities and projects effectively.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Strategic thinker with leadership presence – able to set direction, make informed decisions, and inspire confidence across the organisation.
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Women’s Support Worker (Telephone)
Location: East London – Office based
Hours of work: 28 hours per week
Line Manager: Beyond Support Service Manager
Leave: 25 days plus bank holidays
Salary: £30,600 per annum FTE (this includes London weighting)
Pension: 5% employer contribution (with statutory 3% employee contribution)
Contract: Permanent
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.
Our ‘Direct Work’ is central to the organisation, and we are looking to recruit a new Women’s Support Worker. Taking a woman-centred approach, your role is to provide phone-based holistic support for women with complex needs who want support or to exit the sex industry. We are looking for someone with energy, motivation and experience of working with vulnerable adults; someone who a highly developed sense of self-awareness who can work in a gender and trauma informed way.
This role will be part of a small team of support workers, and a service manager, who deliver a call and email-based case work system. You will have frontline experience of working with individuals who experience multiple disadvantage. This might be in the VAWG sector, domestic abuse, substance misuse, mental health or counselling or direct experience of women in the sex industry. You will have a good understanding of working with vulnerable people and be aware of the need and processes around Safeguarding adults and children.
You’ll be…
- Compassionate – communicate well with women using their chosen methods to support individuality
- Encouraging – promote empowerment and independence where possible & encourage women to achieve personal goals
- Supportive – provide support to ensure the safety & wellbeing of women using our services
- Observant – monitor & report any changes in health or circumstances of women as part of safeguarding their well-being
- Engaging – support women to engage in the local community where possible
You’ll enjoy…
- Competitive pay
- Flexible working
- Career opportunities– develop yourself and your career with a reputable national organisation in the VAWG sector
- Personal development allowance– to further your work-based skills and knowledge
- Cycle to work scheme– tax free allowance to buy
- Tech Buying Scheme– spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme– an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
- Clinical supervision– all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis
- Blue light discount– a well-recognised national discount card scheme. For only £4.99 for two years’ membership, the discounts are large, and widely accepted
- Employee Assistance Programme (EAP)– a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family
You’ll need…
- Good understanding of working with individuals with a variety of support needs, including social, emotional, physical and practical
- Commitment to providing quality, women-lead support
- Strong communication and interpersonal skills including listening, reflecting, summarising and agreeing actions
- Patience, compassion, non-judgemental and motivational attitude
- Resilience to work with women who have often experienced trauma
- A responsible, dedicated and flexible approach to work
- Competent IT knowledge and computer skills
When you join, you’ll receive a structured induction and training plan, including access to all our in-house paid training.
Genuine Occupational Requirement (GOR)
Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.
All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.
To apply:
Please read our application pack and complete our standard application form both available via out recruitment platform, where you can then upload them. Click 'Apply' here on Charity Job to access this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit an experienced journalist to manage all aspects of content development and production of the Charity’s membership magazine, Under 5, in both print and digital format. This is a hybrid role (two days a week in the London office).
Benefits:
- 26 days annual leave plus 8 bank holidays, pro rata for part time employees
- Enhanced sickness pay
- Employer and employee contribution pension scheme
- Birthday leave so you can have a day off for your birthday dedicated to you and your well being
- Enhanced sickness pay and paid bereavement leave
- Regular access to internal and external learning and development opportunities
- A Recruitment Referral Payment Scheme, giving you an introductory payment of up to £300 if someone you have referred to the Alliance takes up a role in the charity.
- Access to our Employee Assistant Programme (EAP), which includes 24/7 helpline access, dedicated managers helpline, confidential counselling sessions delivered by accredited specialists, legal, debt and life management advice, discounts, and wellbeing content plus resources.
- Savings of up to 25% on O2 Refresh Airtime Plan on any new phone or tablets
- A dedicated mental health First Aider to support your mental well being
Main duties:
- To identify and research themes for each issue, sourcing and managing contributors to ensure the magazine has a clear, consistent, relevant and interesting voice to the readership.
- To lead on planning, sourcing contributors, writing and managing content of Under 5 magazine, 10 issues produced every year
- To liaise with Communications and External Affairs colleagues to ensure that corporate partnership publicity, advertorial, editorial and competition deals are delivered to meet terms of contra deals in relevant issues of Under 5.
- To write, edit and upload regular online news stories for selected digital communication including planning, writing and managing content for the fortnightly Under 5 e-newsletter.
Essential criteria:
- Proven experience of working on magazine in an editorial role with an ability to lead on commissioning, writing, sub-editing and proofing professional copy.
- Excellent journalistic writing skills, with the ability to write concise and accurate news copy.
- Clear understanding and practical experience of managing magazine print and production processes
- Strong interpersonal skills with direct experience of managing internal and external suppliers, journalists, production staff, advertisers and contributors.
- Strong creative and written skills with an ability to produce clear, accurate and interesting copy tailored for different audiences.
Please provide an additional statement with your application explaining how you meet the essential criteria in the person specification.
To support early years providers to deliver high quality, affordable and sustainable care and learning to families.



The client requests no contact from agencies or media sales.
I&A Adviser role
Information & Advice Adviser
Mitcham (On-site) with hybrid working available after a successful training period.
£30,090 - £32,130 per year
Full time or 4 days (28 hours)
Contract (Fixed term for 12 months), possibility of extension, subject to funding
Own car desirable but not essential. You will be required to undertake home visits across the borough of Merton.
Job description
Information and Advice Adviser
Hours: Full time 37.5 hours per week or 4 days (28 hours). We are open to flexible working discussions.
Salary: £30,090 - £32,130 per year
Location: This role will be based at our Elmwood Road Centre in Mitcham, with regular travel across the Borough of Merton.
After training and development, and after successful completion of the probationary period, there may be an option for hybrid working.
Reports to: This role reports to our Information and Advice Manager and is part of the wider Age UK Merton Community Support team.
About the role
We are recruiting an Information & Advice Adviser who will be joining a progressive, inclusive and dynamic team, an integral part of our Community Support model, and wider Age UK Merton services.
The Information & Advice Adviser is a vital role that works directly with older people who come to the service seeking information and advice on pension age benefits.
Last year the service worked to support over 800 older adults with information and advice on benefits, health, housing and care, and assisted the uptake of nearly £600,000 of previously unclaimed benefits.
An important part of this role will be to triage initial client needs which have been referred into the service by both internal and external partners, this will then ensure the team provides the right advice and high-quality support, whether on the phone, email or face to face.
You will be joining an accredited advice service (with the Advice Quality Standard), delivered by a high calibre team and you will be given opportunities to train and develop in the role.
About you
You are an enthusiastic, motivated and organised person with excellent people skills who is looking for a role where real impact is made on the lives of the people you are supporting. You will need to have attention to detail, and strong problem-solving skills to support the complex and diverse range of issues that our clients face.
Experience in the information and advice sector is desirable but not essential as full training will be given. What is important is your ability to work as part of a team but also using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.
About us
Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.
We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.
We offer:
25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.
Age UK Merton gifts an additional three days leave between Christmas and New Year.
Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.
Enrolment into our pension scheme.
If you have any questions, please do not hesitate to contact us, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Scaling Assistant
Salary: £28,770
Position Type: Full time / Fixed term with option to extend subject to funding
Reports to: Scaling Manager
Based at: School Food Matters, Blackfriars Settlement, 1 Rushworth Street, SE1 0RB
Working Hours: 5 days a week, 9am-5pm (flexible)
Pension: School Food Matters matches pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays
The role is mainly office-based with the option to work from home a couple of days per week. It also involves some travel to regions outside of London to assist with training and support for our regional teams.
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Background to Nourish
Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.
Job purpose
· To assist the team with the scaling up of our Nourish programme
Key tasks include
· Recruit schools to take part in Nourish in the regions
· Provide admin support to the Scaling Manager with setting up e.g. sending out calendar invites, project paperwork, writing minutes
· Assist Scaling Manager with set up of training sessions – agendas, venues, and minutes
· Tailor project resources for different regions delivering Nourish where required
· Design and create project assets such as presentations
· Manage online training platform
· Monitor Regional Officers documentation and check it stays up to date
· Attend occasional project sessions to capture photos, videos and quotes
· Collect data and maintain accurate records relating to the project
· Keep Scaling Manager fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
· Maintaining the ethos of the charity and positively promoting our work at all times
· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.
Person Specification
Essential
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Ability to work in a team, and seek help when needed
· Comfortable writing and responding to emails, conducting telephone, virtual and face to face meetings
· Self-motivated and optimistic with a can-do attitude
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of working in or with schools
· An interest in food education and children’s health
The client requests no contact from agencies or media sales.
Job Title: Children, Young People and Families Programmes Assistant
Salary: SCP23 £23,447 p.a.
Responsible to: Head of Children, Young People and Families (CYPF)
Location: Working hours divided between BVSC Offices (Latham House, 33 – 34 Paradise Street, Birmingham, B1 2AJ) and home address, as agreed by BVSC
Hours of work: 35 hours per week
Contract Duration:Fixed Term 12 months
· Are you passionate about supporting Children, Young People and Families?
· Do you have a flair for organisation, communication and multitasking?
· Are you organised, proactive, and ready to make a positive impact?
If you’ve answered yes, we’d love to hear from you!
Birmingham Voluntary Service Council (BVSC) is the city’s leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to strengthen and champion Birmingham’s voluntary and community organisations, supporting them to grow, collaborate and increase their impact across the city. Our work spans a wide range of areas including health and social care, children and young people, community development, and multiple complex needs.
We are seeking a dedicated CYPF Programmes Assistant to join our Children, Young People and Families Team. This role is key to ensuring the smooth running of administrative and programme support across the department. The successful candidate will be highly organised, detail-focused, and able to anticipate and respond to administrative needs in a fast-paced environment.
In this role, you will provide general administrative support by handling enquiries, maintaining office files, preparing documents and materials, and coordinating schedules, meetings, and events. You will manage routine correspondence, mail distribution, and communicate professionally with internal and external stakeholders. Duties include organising meetings, taking minutes, maintaining databases and records, assisting with data entry and reports, and supporting projects and senior team members with ad-hoc tasks. You will provide friendly assistance to partners, stakeholders, service users, and staff, resolving minor issues when required. Additionally, you will contribute to communication activities, support the implementation of BVSC policies, promote services, keep up to date with relevant sector developments, maintain your own professional development, and undertake other administrative duties, including occasional evening or weekend work.
To succeed in this role, you will need excellent organisational skills and strong attention to detail, along with confident written and verbal communication abilities. You will be able to prioritise workloads, meet deadlines, and use your initiative to solve problems proactively. Strong IT skills, particularly with Microsoft Office applications, are essential, as is a friendly and professional manner when supporting partners, stakeholders, service users, and colleagues.
Please see the job description for further details
Working for BVSC
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
Terms and conditions
· 35 hour working week
· 29 days annual leave + bank holidays a year
· 5% pension contribution
· 3.5 times salary Death in service benefit
· BVSC is a Living Wage Employer
Work-life balance
· Hybrid working, allowing staff to divide their working hours between our city centre office and their home
· Flexible working arrangements available for staff
· A flextime system is in place for staff
· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
· We provide generous maternity and paternity pay
Staff development
· We support staff to undertake training and development, providing funding and time off for study
Values based approach
· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
· We offer free access to a range of wellbeing platforms
· BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
Commitment: Making a positive difference through passion, innovation and social action
Collaboration: Connecting people and organisations to work together to improve lives
Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
Integrity: Building trust through delivering excellent outcomes
At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.
As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.
We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.
For a job description please click here
Closing date for applications – Thursday 27 November 2025 at 10 am
Interviews to take place – Thursday 11 December 2025, in person
Shortlisted applicants will be contacted by Thursday 4 December 2025. If you have not been contacted by Thursday 4 December 2025, you should assume you have not been shortlisted.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Secondments will be considered.
The client requests no contact from agencies or media sales.
Job Title: Children, Young People and Families Programme Co-ordinator
Salary: SPC 32 £31,405
Responsible to: Head of Children, Young People and Families
Location: BVSC, Latham House, 33 – 34 Paradise Street, Birmingham, B1 2AJ
Hours of work: 35 per week
Contract Duration12 Months Fixed Term
· Are you passionate about making a real difference to the lives of children, young people and families across Birmingham?
· Do you have a flair for building strong partnerships and coordinating impactful community projects?
· Are you organised, proactive and ready to take ownership of meaningful work that changes lives?
If you’ve answered yes, we’d love to hear from you!
Birmingham Voluntary Service Council (BVSC) is the city’s leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to strengthen and champion Birmingham’s voluntary and community organisations, supporting them to grow, collaborate and increase their impact across the city. Our work spans a wide range of areas including health and social care, children and young people, community development, and multiple complex needs.
The successful candidate will have the DreamTeam Project as their primary focus, coordinating referrals, managing orders and deliveries, and building strong partnerships to ensure families in need receive essential support. In addition to DreamTeam, they will also play a key role in supporting other CYPF initiatives, including the West Midlands Multibank and the VCSEF Early Help Programme, contributing to their growth and success across the portfolio.
The purpose of the role is to work closely with the Head of CYPF and colleagues within the CYPF portfolio to ensure that the DreamTeam project is coordinated and managed successfully. You will also support the coordination of other CYPF programmes as required, manage contracts to ensure effective delivery, and collaborate with the Head of CYPF, other CYPF staff, and BVSC’s Communications team to develop and deliver the communications strategy for the CYPF portfolio in line with BVSC’s wider communications strategy.
We Are Looking For Someone Who:
· Has excellent organisational and coordination skills.
· Can build strong relationships and communicate effectively with a wide range of stakeholders.
· Is experienced in managing projects, budgets, and reporting.
· Works collaboratively and shows a genuine commitment to improving outcomes for children, young people, and families.
· Is proactive, adaptable, and able to support multiple programmes across the portfolio.
What You Will Need to Succeed in This Role:
To succeed in this role, you'll need a proven ability to manage multiple projects and meet deadlines, strong attention to detail and excellent administrative skills, and confidence in engaging with partner organisations, funders, and community stakeholders. You should have experience in monitoring, evaluation, and reporting of project outcomes, as well as flexibility, resilience, and a positive approach to problem-solving. Enthusiasm for working within a collaborative team environment and supporting wider portfolio activities as required will also be essential.
Please see the job description for further details
Working for BVSC
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
Terms and conditions
· 35 hour working week
· 29 days annual leave + bank holidays a year
· 5% pension contribution
· 3.5 times salary Death in service benefit
· BVSC is a Living Wage Employer
Work-life balance
· Hybrid working, allowing staff to divide their working hours between our city centre office and their home
· Flexible working arrangements available for staff
· A flextime system is in place for staff
· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
· We provide generous maternity and paternity pay
Staff development
· We support staff to undertake training and development, providing funding and time off for study
Values based approach
· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
· We offer free access to a range of wellbeing platforms
· BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
Commitment: Making a positive difference through passion, innovation and social action
Collaboration: Connecting people and organisations to work together to improve lives
Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
Integrity: Building trust through delivering excellent outcomes
At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.
As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.
We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.
Closing date for applications – Monday 24 November 2025 (1 PM)
Interviews to take place – Wednesday 3 December 2025
Shortlisted applicants will be contacted by Wednesday 26 November 2025. If you have not been contacted by Wednesday 26 November, you should assume you have not been shortlisted.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Secondments will be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of individual giving and legacies
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the Role
We’re looking for a passionate and strategic Head of Individual Giving and Legacies to lead one of the most impactful areas of our fundraising programme.
This is a pivotal leadership role within Sense’s Fundraising and Marketing team, responsible for developing and delivering our individual giving and legacy strategies, currently generating over 70% of Sense’s voluntary income.
You’ll lead on innovation, insight, and supporter experience - diversifying income streams, driving loyalty, and ensuring that every supporter feels valued and inspired. Working closely with senior leaders and your talented team, you’ll shape how Sense engages with the public, strengthening relationships that transform lives for years to come.
We offer flexible working arrangements. You’ll need to be able to travel occasionally within the UK, including to our London and Birmingham offices, and to attend events, sometimes during evenings or weekends.
Key Responsibilities
- Develop and deliver Sense’s Individual Giving and Legacy strategies, growing income through appeals, regular giving, lottery, and legacy marketing.
- Lead, inspire, and develop a high-performing team of fundraising and marketing professionals, fostering creativity, accountability, and collaboration.
- Diversify and grow the individual giving portfolio, driving acquisition, retention, and supporter value.
- Use data and insight to inform strategy, improve efficiency, and enhance supporter journeys.
- Oversee budgets, forecasts, and performance targets to achieve ambitious income goals.
- Cultivate strategic partnerships and manage supplier relationships to maximise ROI.
- Embed a culture of innovation and co-production across the team, encouraging new ideas and continuous improvement.
- Champion the importance of legacy giving across Sense, building understanding and engagement across teams.
- Ensure compliance with GDPR, the Data Protection Act 2018, and Sense’s privacy policies.
About You
You’ll be a confident, creative, and values-driven leader - someone who combines strategic vision with hands-on delivery. You’ll have the experience to lead successful individual giving and legacy programmes, and the passion to engage supporters in Sense’s mission in new and inspiring ways.
You will bring:
- Extensive management experience across individual giving and legacy fundraising with a track record of achieving growth.
- Strong leadership skills, with experience developing high-performing teams and driving collaboration.
- Proven experience in strategic planning, budgeting, and performance management.
- Excellent communication, negotiation, and stakeholder management skills.
- Analytical ability and proficiency with fundraising systems, data analysis, and tools such as Power BI or MS Dynamics.
- A commitment to innovation, inclusion, and supporter-centric fundraising.
Desirable experience includes working in the charity or not-for-profit sector and familiarity with multi-channel fundraising campaigns.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Location: Barnet
Salary:Unqualified: £28,255 - £29,913 per annum
Qualified: £29,923 - £32,623 per annum (with an accredited VAWG /domestic abuse qualification)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 31st March 2027)
Closing Date: Thursday 27th November 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Refuge Case Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Barnet Refuge Service provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Case Workers provide emotional and practical support this can include housing support, legal options, reporting to the police, help around child contact, benefits, financial advice and accessing therapeutic support services.
About the Role
You will provide advice and support to women who have experienced domestic abuse in a refuge setting working across two sites. You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You should have a minimum of two years’ experience of working with this or a similar client group. An in depth understanding of the needs of women and children from a diverse background is essential.
About You
The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.
You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.
You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.
In addition to case management you will be required to undertake housing management responsibilities including health and safety and maintenance of the refuges. You will have excellent administrative and time management skills.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
About the Role
Based in the UK, this role will play a central role in managing and supporting the recruitment and onboarding of multiple project delivery roles across various countries, while also offering HR support to an ambitious FCDO-funded global safeguarding programme. The postholder will oversee the full recruitment lifecycle for direct hires, from job posting and candidate screening to interview coordination and onboarding, while also supporting partner organisations by coordinating their HR processes with the programme central team.
This is a full-time, 18-month fixed-term contract with the potential for extension. As an organisation, we support flexible working arrangements, which can be discussed at the interview stage.
Main responsibilities
Recruitment Coordination & Delivery:
• Manage all direct recruitment using SDDirect's recruitment procedures and tools, coordinating the full recruitment lifecycle including job posting, screening, interview scheduling, reference checks, and onboarding administration.
• Act as the central communication point between internal teams and partners, ensuring timely flow of accurate information between hiring managers, partner HR, and recruitment leads.
• Maintain organised records in compliance with GDPR and internal protocols, ensuring all documentation and candidate tracking is up to date.
Human Resources:
•Provide first-line HR advice to staff and managers, escalating complex issues to the central HR team.
•Provide support in troubleshooting issues related to Kimble usage and financial reporting, offering practical solutions and coordination with relevant teams.
•Oversee the annual performance management cycle and due diligence refresh for consultants.
•Conduct onboarding and exit interviews, and support continuous improvement of HR systems.
•Promote inclusive, survivor-centred HR practices and support learning and development initiatives.
Skills and Experience:
• Minimum 5 years' experience in recruitment coordination and/or HR roles, ideally within international development or humanitarian programmes.
• Proven experience managing multi-country recruitment processes, including coordination with partner organisations and remote teams.
•Proficiency in using recruitment platforms (e.g. LinkedIn, Devex, ReliefWeb) and applicant tracking systems (ATS).
•Excellent project management and diary coordination skills, with the ability to manage competing priorities across time zones.
Please click here for a full description of the role's responsibilities, duties, and person specification.
How to Apply
If you are interested in joining our dynamic team, please refer to the Person Specification and submit your tailored CV. The deadline for applying is Sunday, 30th November 2025. Due to the high volume of applications, we are only able to respond to shortlisted candidates.
Please note that the selected candidate must have the right to work in the UK.
Our Selection Process
Social Development Direct’s organisational vision is a just and equal world founded on gender equality and social inclusion. Our mission is to provide excellence in social development to support policies, laws, social norms and institutions that advance social, economic and political justice for all. We are committed to creating a safe, diverse, and inclusive workplace and welcome people from underrepresented groups to apply.
The selection process for this recruitment process will include one competency-based interview the hiring teams virtually via Microsoft Teams expected to take place across Monday 22nd and Tuesday, 23rd December, 2025.For those who are invited to interview, we may process information about whether or not applicants have a disability or impairment so we can make adjustments during the recruitment process and implement the Disability Confident scheme.
The client requests no contact from agencies or media sales.
§ Salary: £30,600
§ Contract: 6-month fixed term contract, with potential to extend to 12 months
§ Working pattern: Full time (4 days a week or condensed hours considered)
§ Location: Hybrid until March with one or two days required in the office in Farringdon. (Think Ahead’s hybrid working model is currently under review).
§ Closing date: 9am, Wednesday 26 November
§ Interview dates: Tuesday 9 December and Wednesday 10 December
If you have a passion for storytelling, digital communications and using your creativity to make a social impact, this is an exciting opportunity to join our mental health charity as our communications officer, working across the full communications mix.
Think Ahead supports people living with mental health needs by supporting a strong and thriving mental health workforce. We know that good mental health care means looking at the whole person and the social determinants of their health – their home, relationships, finances, work and community.
As communications officer you will:
§ Support the organisation to secure new work and diversify our income streams through effective, targeted communications.
§ Advocate for mental health practitioners, and for social approaches in mental health, including through our campaigning, research and external engagement.
§ Amplify Think Ahead’s profile and key messages through compelling storytelling, content creation and media work.
This is an excellent opportunity for a creative and pro-active communicator to develop their skills in a small, collaborative team and make a real difference at a pivotal time for Think Ahead.
It is an exciting time to join Think Ahead as we diversify our income and drive new business across our portfolio of training, workforce development, research and campaigning.
We are currently funded by Department of Health and Social Care until August 2027.
Who we’re looking for
We’re looking for someone who is creative, proactive and motivated, with a talent for clear, compelling and engaging communication, and a genuine interest in mental health and social change. You’ll bring strong writing and digital skills, and an eye for engaging content that connects with different audiences.
You’ll have experience working in a communications or media role, ideally within a charity, public sector or values-driven organisation. You’ll be confident managing content across websites, social media and email marketing. An understanding of media relations and curiosity about how communications can support growth, influence and impact will also be valuable.
You’ll be comfortable juggling multiple priorities, collaborating with colleagues, and taking initiative in a fast-paced environment. Most importantly, you’ll share our commitment to improving the lives of people with mental health needs.
What we can offer you
We offer excellent employee benefits, including generous annual leave entitlement (28 days) plus additional office closure over Christmas, enhanced family-friendly leave, flexible working around our core hours of 10am to 4pm, a matched pension scheme with up to 7% employer contributions, an employee assistance programme and more.
How to apply
Please provide a CV and a supporting statement (max 2 pages) outlining your fit for the role based on the person specification in the candidate pack on our website together with the completed Equality and Diversity questionnaire.
We will use both the CV and the supporting statement to enable us to shortlist and invite candidates for interview.
Join the mental health mission and choose a career that changes lives.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Advocacy Manager (humanitarian)
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Role Title: Senior Advocacy Manager (Women’s Rights and humanitarian response)
Salary: £48,166 to 49,558
Location: London-Hybrid
Tenure: Full Time, 1 year Fixed-Term (Maternity Cover)
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Do you have proven experience of developing and implementing successful influencing strategies?
Could you make a real impact by supporting our efforts to promote social justice and fight poverty?
Then we'd love to hear from you!
We are now looking for a Senior Advocacy Manager focused on women’s rights and humanitarian response. This role sits in our Advocacy and Influencing department, where you will help shape how ActionAid UK engages with politicians, civil servants, networks, and other organisations, ensuring our positions are heard, understood and acted on.
Day to day, you will work collaboratively with teams across the organisation to develop advocacy strategies that reflect the realities faced by women during crises. You will build constructive relationships with parliamentarians, civil servants, policy actors and partner organisations, representing ActionAid in meetings, sector networks and coalition spaces. You will help shape our policy messaging, brief senior colleagues for external engagements, monitor developments across UK politics and humanitarian policy, and ensure we are well-placed to respond to emerging opportunities or risks. You may occasionally act as a spokesperson, and will work closely with colleagues across media, digital and brand to ensure our advocacy has impact. [JO3]
We are looking for someone with strong experience in advocacy, public affairs, parliamentary or policy work, and a deep understanding of gender equality in international development and/or humanitarian contexts. You will be confident building relationships at senior levels, able to translate complex policy issues into compelling and coherent narratives, and comfortable navigating political dynamics and making judgement calls. Proven political judgement and experience of lobbying government, Parliament, and other institutions is essential, along with excellent writing/presentation skills..
Above all, you will share our feminist values and commitment to working in solidarity with women’s rights movements globally.
This role requires regular travel into central London for meetings, parliamentary engagement and external events. No international travel is expected.
Key Requirements:
- Understanding of the key issues in humanitarian response policy and advocacy
- Significant experience of working in advocacy, in parliament, or in Whitehall
- Experience of working in national coalitions & working in cross-organisational teams to deliver on projects/ strategies
- Commitment to AA’s vision, mission and values, including a commitment to feminist principles, anti-racism and decolonisation, and working in an organisation committed to working for the rights of women and girls
If you are motivated by meaningful systemic change and want to help ensure women’s voices shape humanitarian policy and practice, we would love to hear from you.
- Start date likely to be mid/end of January 2026
- Interviews likely to take place W/C 8 December 2025
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm
Looking for a new challenge? Citizens Advice in West Sussex (North, South, East) is an independent local charity providing vital advice and support to residents across West Sussex county on issues such as debt, benefits, housing, energy, and immigration. We’re proud to deliver trusted, high-quality advice that helps people find a way forward, and we’re looking for a passionate Service Manager to help us continue that mission.
As Service Manager for our Mid Sussex area, you’ll oversee several small projects and lead a team delivering social welfare advice and casework to AQS standards. You’ll ensure services meet KPIs, quality and regulatory requirements, while providing supportive line management and encouraging a positive, high-performing team culture. You’ll also work closely with local stakeholders and partners, representing Citizens Advice and ensuring our services reflect the needs of the local community.
This is a hands-on leadership role, with a strong presence across local offices (minimum 80% office-based per week). You’ll play a key part in developing staff and volunteers, contributing to funder reporting, and helping shape the charity’s future through insight, collaboration and continuous improvement. If you’re a motivated leader who thrives on making an impact and driving community-focused services, we’d love to hear from you.
What We Offer:
- Holidays: 26 days per year
- Employee Assistance Scheme: Access to confidential support services
- Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period
- Commitment to learning and development: access to training platforms and professional development
- Inclusive Workplace: We are committed to equity, diversity, and inclusion in all aspects of our work
Apply Today!
If you’re passionate about helping others, read through the Job Description and Personal Specification on our website via the apply button and tell us through the application form, how you are suited to this role. We look forward to hearing from you!