Jobs
The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, to ensure a first-class supporter experience.
The Supporter Relations Officer is responsible for delivering essential supporter engagement activities, ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. The post holder is the first escalation point for the Executives when dealing with more complex enquiries, using the experience to support on the job training at delivering an excellent supporter experience.
Key Responsibilities:
Supporter Enquiry Management
· Act as the first escalation point for Executives with complex enquiries, helping to troubleshoot the enquiry in a suitable timely manner and ensuring the delivery of a warm and positive response for the supporter.
· Support the team Executives with inbound enquiries by telephone, email, post and social media, ensuring the highest standard of responses and covering absences on occasion.
· Promote fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.
· Ensure all campaign briefings are delivered to the team to equip them for enquiry handling.
· Delivery of the promotion of and supporting supporters in the best practice in ‘in aid of’ fundraising policies.
Supporter Stewardship
· Delivery of outbound thanking and stewardship programmes.
· Assist the Senior Officer in ensuring effective management regions at specified levels, to ensure appropriate stewardship.
· Working alongside the Executives on the delivery of the Tiering and Triage system and supporting the Senior Officer in making decisions on supporters requiring manual intervention to tier. And input into reviews of the tiering system to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Support the Senior Officer in managing the supporter follow‑up process to ensure funds are received promptly and accurately.
· Responsible for ensuring the quality of our Thanking processes and content are to the highest standards.
· Collaborate with key stakeholders and teams – Relationship Fundraising, Mass Participation and Sporting Events, In Memory and Individual Giving, ensuring that supporters are given the best level of stewardship.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role within an office environment.
· Experience of handling complaints and queries.
· Enthusiasm for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Excellent CRM/database management skills.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th May 2006, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Youth Work Apprenticeship
Location: Based at a local GMYF Youth Centre in Manchester or Trafford with regular attendance at Ormside Mill Outdoor Residential Centre in Cumbria
Responsible to: Outdoor Education Manager
Contract: Fixed 3-year apprenticeship contract with potential for FT employment on completion of successful apprenticeship.
Hours: 30 hours per week to be worked flexibly, inclusive one day per week university study.
Salary/Grade: £20,982 with the option of an auto enrolement pension
Annual Leave: 25 days plus Bank Holidays (pro rata)
Introduction
Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We are dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage. A key part of our offer is the Duke of Edinburgh Award Scheme and our approach champions youth voice, inclusion, building confidence and resilience. We offer outdoor education activities, including residentials at our Ormside Mill Residential Centre in Cumbria.
Purpose of Role:
The Youth Work Apprentice will work alongside professionally qualified youth workers learning the skills and qualities of the youth work profession. The apprentice will attend sessions on a weekly basis as well as committing to a university study day each trimester. A central focus will be to engage and support young people 11 – 18 years to take part in outdoor education activities including the Duke of Edinburgh Award. There will be an expectation for the apprentice to attend residential events, expeditions and wider outdoor activities e.g. canoeing, climbing and hill walking to encourage and support young people taking part in these activities. Apprentices will learn a range of essential youth work skills including mentoring, boundaries, safeguarding and reflective practice which they will utilise in their work with young people, carrying out their roles with enthusiasm, integrity and professionalism.
An overarching skill and ethos of the role will be to build trustful and meaningful relationships with young people for which ongoing training will be provided. Understanding the barriers some young people face and how to overcome these will be a regular feature of the youth worker portfolio of skills. While the core components of youth work skills will be central to the role a significant amount of time will be spent supporting young people to experience and enjoy outdoor activities which is central to our mission of improving the life chances, inclusiveness and resilience of young people.
The role will involve regular travel and overnight stays which will need to be worked flexibly to meet the needs of the charity. A TOIL system is in place which is subject to agreement with line manager.
Key Responsibilities:
Programme Delivery & Development
- Undertake a course of studies at degree level attending university one day per week developing a broad range of skills, knowledge and behaviours to achieve a professionally recognised youth worker Degree Apprenticeship.
- Develop a working knowledge of GMYF’s policies and procedures in line with the requirements of the organisation and to meet the Apprenticeship Standard.
- To have a high regard to and comply with GMYF’s Safeguarding Policy and Procedures and to maintain a strong working knowledge of appropriate safeguarding developments.
- Provide high levels of performance which comply with GMYF’s commitment to young people, particularly those facing disadvantage and wider barriers to participation and achievement.
- Under supervision, work closely with other team members to assist (and as skills levels develop lead) in a range of youth work projects and areas of specialism e.g. outdoor education.
- Plan, coordinate, and support young people aged 11–18, up to 25 with additional needs, to take part in the Duke of Edinburgh Award, reflecting GMYF’s youth work approach, values and behaviours.
- Develop progressive outdoor learning pathways that support personal development, confidence, teamwork, leadership, and wellbeing.
- Work collaboratively with youth workers to integrate outdoor education into wider youthwork programmes, targeted interventions, and school partnerships.
- Ensure programmes are inclusive, accessible, and responsive to the needs of young people from diverse backgrounds, including those with ADHD, SEND and other barriers to participation.
- Through personal example promote the behaviours that exemplify GMYF mission and ambition.
Safety, Quality & Compliance
- Ensure youth worker apprenticeship compliance and comply with university policy and procedures throughout the duration of studies. This will include working to GMYF professional guidance and licensing requirements as directed by supervising staff.
- Adhere to relevant legislation, guidance, and licensing requirements as directed by supervising staff.
- Read, understand and comply with risk assessments, operating procedures, and emergency action plans as required.
- Contribute to and support the organisation’s monitoring and self-evaluation process.
Administration & Organisation
- Maintain all academic and administrative duties aligned with the youth worker degree apprenticeship.
- Keep accurate and up-to-date records as required by line manager consistent with GDPR.
- Contribute to the promotion and marketing of GMYF to schools, youth groups, and partners.
Representation & Partnership Working
- Develop and maintain a professional partnership with the youth worker degree apprenticeship training provider, schools, DofE, funders, and outdoor sector regulator bodies.
- Represent GMYF within the youth work and outdoor education sectors at meetings and events.
- Advocate for the value of outdoor learning in supporting young people’s wellbeing, mental health, and personal development.
- Support GMYF’s strategic objectives and values through professional leadership, collaboration, and celebration of success.
Person Specification
Essential
- L2 qualification in Maths and English
- L3 qualification e.g. Youth Work, Sports Leader or similar (A’ Levels) *
- Commitment to equality, diversity, safeguarding, and youth-centred practice
- Ability to work collaboratively within a youth work and multi-disciplinary team
- L3 Safeguarding qualification working with young people – to be obtained within 3 months of employment – training provided via employer
Desirable
- Experience of working with young people from diverse backgrounds, including those facing disadvantage or additional barriers
- Experience and passion for outdoor education activities and or qualifications in this area e.g Mountain Leader, canoe instructor
*If an applicant does not have the essential qualifications stipulated, discretion may be applied if the applicant can evidence significant work experience and demonstrate appropriate levels of literacy and numeracy for studying in Higher Education.
Other Requirements
GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.
This is a UK-based post, and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your cover email.
Closing date for applications: 14th May 2026, midday.
Interview date: 20th & 21st May 2026
Start date: August 2026
The client requests no contact from agencies or media sales.
We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.
What you’ll do
Reporting to the Chief Executive, you’ll:
- Lead and develop our Volunteer Experience Team, who provide day-to-day phone and email support to our 6,000 volunteers, ensuring volunteers receive outstanding support from first enquiry to retirement
- Support our network of around 80 Volunteer Area Coordinators, helping them support local PAT volunteers
- Deliver our Volunteer Engagement Strategy, making volunteering with PAT easy, rewarding and well‑supported
About you
You’ll bring:
- Proven experience in volunteer management
- Great people management
- Excellent communication and relationship‑building skills.
- Experience in managing busy, volunteer‑facing services
- Experience using CRM systems and working with data and KPIs.
- A hands‑on, friendly leadership style and a genuine commitment to PAT’s mission.
Why join us?
Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:
- 28 days annual leave
- Hybrid working
- Health cash‑back plan and Employee Assistance Programme
- Employee discounts and flu vaccination
- Dog‑friendly office
- Opportunities to attend events such as Crufts
Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.
The client requests no contact from agencies or media sales.
Hybrid / High Wycombe (a minimum of one day per week on site)
Band 4: £36,000 – £38,000 + £312 working-from-home allowance
Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
Cluster Purpose:
The Fundraising & Communications cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
Role Purpose:
As Retention & Development Manager, you’ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities
Supporter Experience & Journeys:
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight:
- Track Regular Giving – net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention.
Mid‑Value & Legacy Development:
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell:
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration:
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-Wide Contribution:
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
KPIs you will own:
- Retention / churn: 12‑month retention (one off & RG), lapse rate, save‑rate on failed payments. – Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. – Experience & quality: thank you – SLA, complaint rate – Data & compliance: growth in contactable base; preference completeness; data hygiene.
3/6/12‑month milestones:
- 3 months: Retention dashboard live; thank‑you refresh delivered; welcome → second‑gift test launched; RG plan drafted.
- 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments.
- 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth.
Person specification
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
Personal Attributes:
- Highly motivated and results driven.
- Demonstrates integrity, trust, and respect in all interactions.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Role requirements
Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace’s mission with the Christian faith and character.
Company Overview
As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need – for refuge, a home, for health care, for education, for justice and human rights – we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region.
For more information and to apply, please visit our careers portal.
Closing date: 5.00pm on Tuesday, 12th May 2026.
At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Solihull working 35 hours per week.
You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals, and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.
You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.
About you
You will have:
- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support – this could be from health, social care, community, voluntary, customer service or other people focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently across Solihull, and wider on occasions.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks.
Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Key Responsibilities:
- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
Interviews for this role have been provisionally scheduled to take place via Microsoft Teams on 13 May 2026.
As a local grant maker, Young Camden Foundation's grants processes and operations are key to our success. This role will suit an adaptable and organised team player, who is up for a challenge and keen to learn.
You will lead and develop YCF’s significant grant-giving programmes, organising and improving the grants process, keeping donors in the loop, and communicating the impact of the small grants programmes, and coordinating support from the team to ensure this work is well supported. In this role you will oversee both YCF’s small grants programmes to members, and also YCF’s delivery of the Holiday Activities & Food Programme, which together amount to around £900,000 per year in grants out to Camden’s youth sector.
You will lead on YCF’s operations, including clerking to the Board of Trustees, ensuring timely applications and reporting to funders, and overseeing all aspects of YCF’s operations. You will be supported by our Operations & Administrations Apprentice. You will support the CEO across YCF’s partnerships, cultivating our pipeline of funders, including Trusts & Foundations and corporate donors, and spotting and supporting opportunities wherever you can.
As a natural team player working in a small team, you will spot opportunities to support YCF’s membership (especially regarding grants) and the other functions of YCF’s work. As a place based organisation, you will ensure you are known in the local community, and amongst our key stakeholders, including grassroots VCS partners, Camden Council, and our key funders.
Along with the CEO and the Head of Membership & Impact, you will support YCF’s partnerships, including with business neighbours, spotting opportunities to amplify YCF’s work. In this important and dynamic role you will lead on both, working closely with the CEO to also support fundraising and partnerships.
Main Purpose of the Role
Grants management:
· Grants management: You will direct and lead the YCF small grants programmes (including Small & Mighty Fund, Holiday Opportunities Fund and Heads Up Mental Health Fund, of around £150,000 p.a.), including leading on design and guidelines, engagement with YCF’s grants committee structures, and reporting back to Trustees and funders. You will lead on grants decisions processes and communications, as part of YCF’s membership offer. You will oversee all due diligence processes as part of YCF’s grant giving offer, and ensure smooth reporting cycles with grantees
· Strategic oversight of HAF: Strategic leadership of the Camden HAF programme, overseeing the HAF Programme Manager in the stewardship of this DfE programme, and retaining oversight of key deliverables, together with the Heads of Children’s Commissioning at Camden Council
Fundraising and reporting:
· Fundraising: You will maintain our pipeline of supporters, including of our grants rounds, and lead reporting for YCF’s grants and core funding to funders, supported by the team. You will ensure timely funding applications submissions Together with the Head of Membership & Impact, you will support the CEO in all fundraising for YCF and our programmes, including identifying funding and partnership opportunities, drafting bids and pitches, and so on.
· Reporting: You will oversee and deliver timely reporting across YCF’s funders. You will manage and be supported by the Operations Apprentice to ensure smooth and timely processes. You will ensure YCF’s monitoring and evaluation frameworks are fit for purpose. You will work with the rest of the team to ensure this function is properly and efficiently supported, and will proactively identify ways to more efficiently record and report on information to funders, including effective use of our CRM.
Operations and governance:
· Operational leadership: You will be responsible for YCF’s operational running as an organisation, ensuring our processes are smooth and fit for purpose. In practice, this may include supporting the CEO in operational and strategic planning, supporting budget oversight (and leading in the areas of grants). Supported by the Operations Apprentice, you will oversee YCF’s HR processes for onboarding, recruitment and so on.
· Governance: You will support YCF’s governance processes, due diligence and compliance, ensuring YCF is compliant with our charitable obligations, and ensure our policies are up to date and we are compliant with them.
· Board minute taking: You will take minutes of YCF’s Board meetings, and ensure actions are followed up with, and oversee the Operations Apprentice in the setting up of meetings and logistics. You will support the CEO and Chair with the preparation of papers, as needed.
Management and leadership
· Management: You will manage two important roles for YCF, modelling leadership at YCF, alongside the CEO and the Head of Membership & Impact
· Representing YCF: You will represent the organisation at a senior level at external events, including via speaking opportunities
Please download the job specification for full details of this role, as well as our essential and desirable criteria, against which applications will be reviewed.
YCF is a membership organisation, supporting 170+ Camden-based charities and CICs that offer services and support to children and young people.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Walk alongside people rebuilding their lives
Hope into Action is a national Christian charity that enables local churches to house people experiencing homelessness.
We are launching a new Hope into Action project in Milton Keynes, and are looking for a Church & Tenant Empowerment Worker to support tenants and church volunteers as the project begins.
This role focuses on relationship, encouragement, and practical support as people rebuild stability and independence.
About the role
At launch the project will involve one house with up to three tenants, supported by church volunteers and the Hope into Action network.
As Church & Tenant Empowerment Worker you will:
- Walk alongside tenants as they settle into their new home
- Support them in developing independence and life skills
- Help them access relevant services and appointments
- Encourage positive relationships within the house
- Support church volunteers who build friendships with tenants
- Maintain simple casework records and communication with the team
You will be supported by:
- a Location Lead
- Hope into Action UK systems and advisors
- trained church volunteers
- partner agencies
This means the role focuses primarily on people and relationships, rather than large caseloads or complex housing management.
About you
We are looking for someone who:
- Is motivated by their Christian faith
- Has compassion for people facing difficult life circumstances
- Builds trust easily and listens well
- Is organised and able to maintain clear boundaries
- Enjoys working collaboratively with volunteers and churches
Experience working with vulnerable adults, homelessness services, or community work would be helpful, but the most important qualities are empathy, resilience, and relational skills.
A role that can grow
As the Milton Keynes project grows and additional houses are opened, hours and responsibilities are expected to increase in line with the number of tenants supported.
The client requests no contact from agencies or media sales.
Tenancy Support & Financial Wellbeing Project Worker
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 4.5-year fixed term (as this post is funded by the National Lottery)
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge
About Us
Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services.National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.
Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.
Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street.
About you and the Role
As a member of Wintercomfort’s Project Worker Team, reporting to the Senior Tenancy Support Officer the Tenancy Support & Financial Wellbeing Project Worker is responsible for delivering Wintercomfort’s specialist range of 1:1 Pre and Post Tenancy Support, implementing proactive, holistic strategies designed to prevent people from losing their homes, whilst simultaneously providing them with the financial tools and capability needed to sustain stability, aimed at empowering Service Users to move out of the spiral of homelessness and back into mainstream society, preventing homelessness and foster financial inclusion.
Key Responsibilities
- To provide emotional and practical support and assistance to prepare and assist Service Users to move into accommodation once a placement is confirmed, working with internal and external colleagues. To work in a flexible manner within Wintercomfort and the wider community to provide outreach and support services in person, occasionally in exceptional circumstances this could include in their own home when accompanied with external partners also includes via text, email, telephone and video calls.
- To provide a wide range of resettlement-based support along with the Senior Tenancy Support Officer to ensure Service Users access the most suitable housing pathway for their individual needs. To take the lead on all housing related referrals for Service Users. To ensure all suitable Service Users are registered and supported on Homelink.
- To provide crucial assistance to tenants, focusing on maintaining tenancies, managing money and debt and improving overall financial stability – including, signposting, budgeting, welfare benefits checks, rent arrears support, setting-up and managing utilities, housing related life skills, offering guidance and support to enable Service Users to maintain their own homes, aiming to prevent eviction and enhance quality of life.
- To provide on-going long term tenancy support to Service Users moving into independent living, this includes private rental housing or alternative housing pathways without any on site support. To assist with hand over post tenancy support to accommodation providers at a suitable point in the Service User support pathway, with the aim of enabling long-term independence.
- To ensure all Service Users have access to external grants and any available funding to support their individual needs to maintain their accommodation. Signposting and assisting with applications for funding to assist people moving into accommodation are supported with the appropriate items: floor coverings, white goods, basic furniture and home furnishings.
- To support residents to keep their current homes, including mediation with landlords, accessing legal support on evictions, addressing anti-social behaviour, identifying high risk groups targeting support towards vulnerable groups such as those fleeing difficulties, leaving prison, hospital or care systems.
- To ensure that accurate records are kept, documenting the support services provided to Wintercomfort’s service users onto the Salesforce/Inform system. Ensuring that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports and case studies to the fundraising team.
One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.
If you choose to come and work with us, you will find that we offer:
- Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision.
- A supported work environment - You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these.
- Training- We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role.
Closing date: Monday 11th May, 2026
Interviews will be taking place between the 19th – 22nd May 2026
Interested?
If you would like to apply for this position, please click the apply button and attach your CV and covering letter, outlining why you are suitable for this role, it will be sent automatically to us.
We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.
No agencies please.
For more information about this role, please download the job description at the bottom of the advert. Then apply with your CV and covering letter outlining why you are suitable for this position.
Job Title: Challenge Events Manager
Full Job Description: Full details for this role, including a full job description and Benefits summary can be found on our Organisations website.
Location: Rugby, Warwickshire
Hours: 37.5 hpw
We’re looking for a passionate and driven Challenge Events Manager to lead and grow an exciting programme of fundraising challenges that inspire people to push their limits for a lifesaving cause. From iconic mass-participation events to unique bespoke challenges, you’ll create unforgettable experiences that motivate supporters, raise vital funds, and keep our crews flying.
What We Offer:
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Core working hours 10:00am – 15:00 pm
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- A supportive, purpose-driven team
- Access to our comprehensive Employee Assistance Programme
- As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks. Want to find out more? visit our website www.theairambulanceservice.org.uk.
What You’ll Be Doing:
- Plan and deliver a portfolio of regional and national challenge events (runs, cycles, treks and bespoke challenges).
- Grow participation and income through effective recruitment, supporter stewardship and event development.
- Manage event logistics, suppliers, budgets and compliance to ensure high-quality delivery.
- Work with marketing colleagues to promote events and engage new supporters.
- Monitor performance, analyse data and use insights to improve future events.
- Build strong relationships with supporters, partners and volunteers.
What We’re Looking For:
- Experience delivering challenge events, mass participation events or similar fundraising activities.
- Strong organisational and project management skills with the ability to manage multiple events.
- Excellent communication and relationship-building skills.
- Comfortable working with budgets, data and CRM systems.
- A collaborative team player with a passion for the work of the Air Ambulance Service.
- Flexible approach with willingness to support events outside normal hours when required
Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.
Compliance Responsibilities
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. If you have applyed for this role within the last 6 months, please be aware your application may be automatically declined.
Church Engagement Support Officer
Permanent, Full Time, Hybrid working (2 days per week in the office)
Location: Warrington
Salary: £30,697 per annum
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Central Supporter Engagement Advisor, the Church Engagement Support Officer will focus on inspiring and engaging churches, Christian Aid groups, and the public across UK to support Christian Aid’s mission.
The post-holder will build and maintain relationships, maximising participation in appeals and campaigns, providing fundraising support, and managing feedback to uphold Christian Aid's reputation, and will ensure donations and gifts are processed efficiently in the CRM system to meet donor requirements and maintain accurate supporter information for effective contact, building relationships based on trust and openness.
Some of the main responsibilities of the Church Engagement Support Officer include:
- Build trust-based relationships with supporters to deepen their connection with Christian Aid’s mission, proactively engaging with new and lapsed churches to inspire them to give, act, and pray.
- Provide high quality stewardship to supporters making donations, processing payments quickly, effectively, and accurately, and manage associated data with care and diligence.
- Collaborate across a diverse range of audiences to provide tailored advice and support, enabling impactful fundraising efforts.
- Understand supporter perspectives by maintaining open communication and aligning interactions with Christian Aid's values, while critically evaluating processes to improve engagement during key campaigns and appeals.
- Commit to high-quality interactions with supporters, consistently managing feedback and complaints to uphold Christian Aid’s values and goals.
- Maintain accurate supporter information on the CRM system, and ensure donations and gifts are processed effectively to maximise impact.
- Contribute to impactful projects by developing supporter knowledge and providing training to colleagues, strengthening supporter relationships and engagement.
About you
Who we are looking for:
Essential:
- Demonstrable experience of customer care and the importance of building relationships.
- Demonstrable experience and confidence in engaging supporters over the phone and discussing financial giving.
- Experience of using supporter/customer database.
- Ability to actively listen to supporters on the phone, identifying relevant opportunities for further engagement.
- Developed communication skills to influence verbally; inspiring and encouraging engagement.
- Ability to maintain focus in a busy environment and retaining attention to detail.
- Ability to work collaboratively with a variety of teams and colleagues.
- Ability to analyse and interpret information to achieve required outcomes.
Desirable:
- Experience of working with volunteers to maximise fundraising and engagement.
- Knowledge of digital fundraising and marketing.
- Knowledge of Christian church structures across England, Scotland and Wales.
- Welsh speaking.
- Familiarity with financial processing.
- Knowledge of global development issues and Christian Aid’s work.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in Greater Manchester Mayor’s Charity. Greater Manchester Mayor’s Charity launched in April 2019 with one clear vision, that homelessness has no place here in Greater Manchester. As one of the founding funders of A Bed Every Night, we have been at the forefront of efforts to reduce rough sleeping in the city region. Since our launch, our grant making has evolved to complement this emergency response through two additional priority areas: Places and Spaces, and Targeted Prevention.
But as the challenges develop, so does our response. Our next step is to support organisations and initiatives working with communities – as well as individuals – to turbocharge progress towards a city-region where everyone has a safe, genuinely affordable place to call home and everyone can flourish and thrive.
In collaboration with the VCFSE sector of Greater Manchester, 10GM, the GMCA and NHS GM, Greater Manchester Mayor’s Charity are powering the Live Well Communities Fund and helping the partners to grow the success of the first year of this programme.
The Partnership & Engagement Officer will play a central role in this new collaboration, driving forward engagement with VCFSE partners deploying the fund and delivering funded activities whilst also growing partnerships and identifying opportunities to grow the fund itself.
Spanning fundraising and engagement, this is an exciting opportunity at the heart of an innovative new stage for Greater Manchester Mayor’s Charity and the city region. If you are ready to take the next steps in your career, growing and developing in a fast-paced, high-profile charity and working alongside a small but committed team dedicated to addressing homelessness in Greater Manchester, then we look forward to receiving your application!
The Role
We are looking for a highly organised, confident individual who is excited working in a fast-paced, high-profile environment and passionate about addressing homelessness and empowering communities in and across Greater Manchester.
You will play a crucial role in growing the Live Well Communities Fund. This will include building relationships to identify and maximise funding opportunities, working with our Communications and Content Executive and the Live Well Communities Fund partner organisations to share learnings and impact from funded activities, and providing administrative support to ensure the smooth running of this project alongside our Office Lead.
You will be comfortable working flexibly within a small team, as well as engaging and networking with people and organisations across the public, private and VCFSE sector. You will have excellent written and verbal communication skills and be committed to our vision: a Greater Manchester where everyone has a safe, secure and genuinely affordable place to call home, and is able to flourish and thrive in a strong, resilient community.
This is a great opportunity for someone looking for a role in a dynamic and growing organisation with real social impact.
The Greater Manchester Mayor’s Charity values diversity. Dedicated to cultivating and upholding a culture of inclusion, we are committed to equal opportunity and anti-discrimination practices and full members of the Greater Manchester Good Employment Charter.
We seek diversity in our applicants and are particularly interested in attracting applications from candidates from historically marginalised groups and people under-represented in the Charity sector.
Homelessness has no place in Greater Manchester.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help launch a new initiative housing the homeless through the local church
Hope into Action is a national Christian charity enabling local churches to provide homes and support for people experiencing homelessness.
We are launching a new Hope into Action franchise in Milton Keynes, and are looking for a Location Lead to help establish and grow the project from the ground up.
Working with churches, volunteers, and the Hope into Action national team, you will help create homes where people can rebuild their lives within a supportive Christian community.
About the role
As Location Lead, you will provide local leadership and coordination for the Milton Keynes project.
At launch the project will involve one house supporting up to three tenants, working in partnership with our first partner church, New Life Church Milton Keynes.
You will help:
- Build partnerships with churches across Milton Keynes
- Support and encourage church volunteers
- Ensure safeguarding and governance standards are maintained
- Develop relationships with local agencies, supporters, and investors
- Lay the foundations for future houses and growth
You will work closely with Hope into Action UK advisors, who provide established policies, safeguarding frameworks, systems, and ongoing support.
This means you are not building a housing project from scratch - you are helping implement and grow an established national model locally.
About you
We are looking for someone who:
- Is motivated by their Christian faith and compassion for those experiencing homelessness
- Enjoys building relationships and connecting people around a shared vision
- Is organised, proactive, and comfortable coordinating people and systems
- Can work collaboratively with churches, volunteers, and community partners
- Has initiative and enjoys helping something new take shape
Experience in leadership, community work, housing, or charity management would be helpful, but we are equally interested in people with the right values, attitude, and relational skills.
A pioneering opportunity
This is an opportunity to help establish a project that could grow to support many more people across Milton Keynes in the years ahead.
As the project grows and additional houses are opened, hours and responsibilities are expected to increase accordingly.
For the right candidate this role could be combined with the Church & Tenant Empowerment Worker role (total hours to be agreed) which can be found on our website here..
To apply, please send your completed application form by 5pm, Friday 22nd May 2026
The client requests no contact from agencies or media sales.
International Programmes Officer | Full-time, Permanent
Location: 10-11 Carlton House Terrace, St James Park, London, SW1Y 5AH | Hybrid
Salary: £31,116 per annum
The British Academy – the UK’s national body for the humanities and social sciences - is seeking an International Programmes Officer to join our International Funding department, providing key support in the delivery of activities within the portfolio of funding schemes.
The role
The British Academy’s international team promotes and supports international collaboration and mobility, develops and maintains links with sister academies, international organisations and other partners overseas, and leverages the expertise of Fellows and award-holders to further the Academy’s reach, impact and influence internationally.
The Academy’s international programmes are multi-year endeavours which entail a wide array of activities. This can range from providing research funding to talented individuals in the UK and overseas, to informing international policy and public debates, to using the Academy’s convening power to showcase the value of international and interdisciplinary collaborations. These activities are designed to address today’s global challenges and ensure that the UK maintains its place as a world-leader in the social sciences and humanities.
You will work in a team of 19 to ensure the efficient and effective delivery of the Academy’s programmes with a focus on a few specific programmes, which will be determined after appointment. Working closely with an International Programmes Manager and the wider International Funding Team, you will support the full lifecycle of our funding programmes from scheme set-up and application assessment to award monitoring and financial oversight. This is an excellent opportunity for someone who enjoys variety, stakeholder engagement, and contributing to meaningful research impact on a global scale.
You will bring excellent communication skills, a positive and flexible approach, and a genuine interest in supporting research internationally. You will ideally have previous experience in grant management, pre- or post-award management or experience in the academic or funding landscape. You will have strong attention to detail, work collaboratively, and be able to problem-solve while successfully prioritising and re-prioritising tasks. In return, you’ll join a supportive team working at the heart of the UK’s national academy for the humanities and social sciences, with opportunities to develop your skills and expertise.
If you are motivated to deliver high‑quality programmes, build strong professional relationships, and support the global research community, we would love to hear from you.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement.
Terms and conditions
The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to apply
We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.
To find out more and apply, please visit our website via the 'Apply' button.
Closing date: Midday on 30 April 2026.
Interviews for this role are currently scheduled for 14 May 2026, but this may be subject to change.
We welcome applications from people of all backgrounds, reflecting our commitment to a diverse and inclusive working environment, equal opportunity and addressing under-representation. We will make reasonable adjustments for disabled applicants and offer an interview to those meeting the minimum selection criteria.
PURPOSE OF POST:
To provide structured housing related support to tenants of Mind in Gwent Supported Housing, and floating tenancy support to people experiencing mental health difficulties.
To act as keyworker providing practical and emotional support, advice, information and advocacy towards the goal of achieving greater independence in the community.
To liaise with a range of statutory and voluntary professionals and organisations to maximise resources for the client.
PRINCIPAL RESPONSIBILITIES:
Deliver person-centred housing related intervention to clients which promotes their mental wellbeing and independence whilst supporting to progress toward a life without the need for support. To work with clients in a manner which promotes autonomy to assess their own needs and develop and create individual personal support and plans to achieve their identified goals.
To network effectively with voluntary and statutory agencies to promote the needs of the clients.
Working with clients so that they have the knowledge, understanding and skills to access services and support with the aim to improve their mental wellbeing and resilience.
Provide support to clients in accessing benefits and housing-related assistance, when applicable, to enhance their income and housing opportunities. Stay informed about current Social Security policies and housing legislation, ensuring clients are referred to specialist advisors when necessary.
Focus on client involvement ensuring that clients have their views heard and that the needs and wishes, individually and collectively, are respected in the services and support provided.
Work as part of the Housing and Tenancy Support Team and the wider Mind in Gwent Team to develop and deliver activities that achieve positive outcomes for Mind in Gwent tenants or clients receiving tenancy support.
Ensure all work is recorded and monitored to achieve outcomes and contribute to performance management on an individual, team and organisational basis.
Ensure that anti-racism, equality and diversity are central to your work addressing disadvantage, inequalities, stigma and discrimination, making sure that you act to reach people from marginalised or disadvantaged groups and that the services you provide match their needs.
Work in accordance with best practice, legal requirements, the policies of Mind in Gwent, and the policies prescribed by the funders and to contribute in the development of such policies.
Support service development through researching models including, but not restricted to, good practice, sharing good practice guidelines, developing and leading on partnerships and initiating new services.
To contribute to the work of other projects and teams of Mind in Gwent as when required or directed to provide cover or to develop new skills or take on new opportunities.
A full job description can be found in the attachments.
Interviews will be held on Monday 11th and Tuesday 12th May
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
This is a great opportunity to join our management team at Vauxhall City Farm, with a role combining overseeing daily café operations, events and bookings, and opportunities to develop catering and events, support income generation, and embed sustainable practices.
The role will take ownership of service standards, team development, and commercial performance, ensuring the café operates efficiently while delivering a consistently high-quality visitor experience. This role combines day to day operational leadership with longer term planning and performance management.
We are looking for the following attributes in candidates:
Essential:
● Minimum level 3 food hygiene and safety certification
● Personal License holder
● 2-3 years’ experience managing or supervising cafes or restaurants
● Good numeracy, literacy, and IT skills
● Excellent communication and interpersonal skills.
● Strong leadership skills with the ability to manage and motivate a team
● Ability to work independently and use initiative.
● Flexible and adaptable approach to work.
● Strong understanding of compliance requirements e.g. COSHH, HACCP, allergens etc
● Experience managing supplier relations and ordering schedules
● Commercial awareness regarding costs and performance
● Strong organisational skills with the ability to manage workloads and maintain accurate records.
● Ability to meet the physical requirements of the role.
Desirable:
● Experience operating Square POS
● Qualified first aider
● Experience working with SEN or vulnerable communities
● Experience of working in a community/ urban farm
Please apply by uploading your CV and a covering letter of more than 2-sides of A4 explaining how you meet the essential criteria on this application, and answering the following 3 questions:
- What are your three favourite things about working in hospitality and why?
- What things do you think distinguish a good manager from a great manager?
- What would working at The Farm mean to you?
CLOSING DATE FOR APPLICATIONS: Friday 8th May at 12pm (we reserve the right to close to applications early).
INTERVIEW DATE: Tuesday 19th May 2026
DESIRED START DATE: On or before Monday 15th June 2026
This role is recruited under our safer recruitment policy, and will require two satisfactory references and the succesful candidate will have to undergo an enhanced DBS check.
Vauxhall City Farm is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage all qualified applicants to apply.
How to Apply
Please upload your CV and a covering letter of more than 2-sides of A4 to Charity Job explaining how you meet the essential criteria on this application, and answering the following 3 questions:
1. What are your three favourite things about working in hospitality and why?
2. What things do you think distinguish a good manager from a great manager?
3. What would working at The Farm mean to you?
CLOSING DATE FOR APPLICATIONS: Friday 8th May at 12pm (we reserve the right to close to applications early).
INTERVIEW DATE: Tuesday 19th May 2026
START DATE: On or before Monday 15th June 2026
Our mission is to use the setting of our urban farm to provide a wide range of educational, recreational and therapeutic support programmes.



The client requests no contact from agencies or media sales.

