Jobs

Job Title: CRM Operations Analyst

Team: Digital Transformation & Technology (Supporter Engagement & Experience)

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £36,704 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

Context and purpose of role

At the Ramblers, our ability to connect with supporters, manage members, and empower volunteers depends on the smooth running of our CRM (Salesforce). The CRM Operations Analyst plays a vital role in making this possible.

By managing day-to-day CRM operations, handling imports, selections, and user support, you ensure that colleagues across the organisation can trust the data they use and work efficiently. Your contribution means communications are targeted and accurate, volunteer and supporter records are reliable, and teams can focus on their mission rather than system issues.

Your work ensures that colleagues can rely on accurate data and smooth processes, so supporters receive timely communications, members feel well served, and volunteers have the information they need to play their part.

Key Responsibilities

User Support & Administration

• Provide first-line technical support for Salesforce, resolving user issues related to access, new fields, layouts, and general functionality, escalating complex configuration or system-wide issues to the Senior Database Administrator where required.

• Provide second-line support for record-level data issues (e.g. duplicates, permissions, missing fields, or data discrepancies), escalating where necessary for complex data or automation errors.

• Provide guidance to staff on how best to use Salesforce for their day-to-day needs.

• Maintain and update user accounts, roles, and permissions.

• Deliver basic in-house training sessions and user guides to support adoption.

• Day-to-day responsibility for co-ordinating routine GDPR-related deletion requests.

Data Management & Imports

• Manage regular data imports

• Run reconciliations with Finance to ensure CRM records align with income systems.

• Support data quality initiatives, including deduplication and validation.

• Maintain GDPR consents, preferences, and data hygiene standards.

Reporting & Dashboards

• Build and update simple CRM reports and dashboards.

• Help staff use reports effectively, and create custom reports where needed

• Collaborate with the Analyst Engineer and Data Analyst to ensure consistency between CRM and business insights dashboards.

Configuration & Changes

• Make declarative (no-code) changes to Salesforce (e.g. page layouts, fields, validation rules, workflows).

• Support the Senior Salesforce DBA in testing and deploying small changes.

• Help enforce configuration standards and document processes.

Integrations & Pipelines (Support Role)

• Monitor automated data flows between Salesforce and other systems (e.g. Azure Data Factory pipelines, Mailchimp).

• Escalate complex pipeline or automation issues to the Senior Database Administrator or Analytics Engineer.

• Support basic configuration tasks to ensure reliable system-to-system connections.

The person

Skills & Experience

Essential

· Hands-on experience using Salesforce (ideally beyond “super-user” level, but full Admin certification not required).

· Familiarity with data imports and reconciliation processes.

· Ability to write and run SOQL or SQL queries at a basic level.

· Experience building reports and dashboards in Salesforce.

· Strong attention to detail and accuracy in handling supporter data.

· Good communication skills, with the ability to support non-technical colleagues.

· Understanding of GDPR and the importance of data protection.

Desirable

· Salesforce Administrator certification (or willingness to work towards it).

· Experience in a not-for-profit, membership, or fundraising environment.

· Familiarity with Gift Aid, Direct Debits, or other fundraising processes.

· Exposure to Azure Data Factory or other data pipeline tools.

· Experience supporting email/marketing integrations (e.g. Mailchimp, Marketing Cloud).

Personal Attributes

· Collaborative – thrives working across teams, supporting both technical colleagues and non-technical end users.

· Proactive – anticipates problems, identifies opportunities for improvement, and takes initiative.

· Detail-focused – delivers reliable, accurate data and documents processes thoroughly.

· Adaptable – able to shift between operational fixes and long-term improvements.

· Curious – motivated to learn and grow in data engineering, BI, and analytics.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

[NF1]Is this needed as essential or is it desirable?

[GA2]A basic level is essential in my view. It’s a prerequisite for supporting things like selections etc.

We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. These positions are offered on a fixed term basis until 31 March 2027.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.

As a Helpline Adviser you will:

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About the role:

At Single Homeless Project (SHP), we’re driven by the belief that everyone deserves a place to call home and the chance to build a life that feels fulfilling and hopeful. In our Hammersmith and Fulham service, we provide that opportunity through one high support hostel and two medium support hostels, where 24 Londoners are rebuilding their lives while managing their mental health and other complex challenges such as substance use or past offending. This is a place where progress is measured not just in milestones but in moments of courage, connection and growth - and where your work has the power to change the direction of someone’s story.

As a Project Worker, you’ll play a leading role in helping clients understand and manage their emotional and mental health needs, while developing the confidence and skills to live independently. Through meaningful one-to-one work, you’ll carry out detailed needs and risk assessments, identify achievable short-term goals, and help clients strengthen relationships, expand social networks and access training, education or employment. Every day will bring new opportunities to inspire change - whether supporting a resident to manage a difficult day, celebrating progress towards recovery or working alongside a dedicated team to keep our 24-hour service running smoothly, including on weekends.

This is more than a job, it’s a chance to grow your career in a place that values your ideas, invests in your development and champions innovation in homelessness support. At SHP, you’ll be part of a tenacious, forward-thinking team determined to do what works, to go further, and to make London a place where everyone can thrive.

*Please note that this role involves shift work, including a combination of early shifts (8:00 AM – 3:30 PM) and late shifts (2:30 PM – 10:00 PM), with shifts scheduled every other weekend.

About you:

• You’ve supported people experiencing mental health challenges and complex needs, and you know how to build trust by seeing the person, not just the problem.
• You understand safeguarding, risk and mental health legislation, and can use that knowledge in a way that keeps people safe while respecting their choice and independence.
• You’re confident getting to the heart of someone’s needs, creating clear support plans and helping people take realistic steps towards recovery.
• You understand what makes a residential service feel safe, settled and homely, from tenancy support to the small everyday details that matter.
• You enjoy working alongside partners, including mental health, substance use and other specialist services, to make sure people get the right support at the right time.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 26th July at midnight

Interview Date: Thursday 6th and Friday 7th August at our service in Hammersmith & Fulham

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

We are looking for enthusiastic and talented individuals to join us as Energy Advisors to help deliver the vital Home Energy Scotland advice service in the Highlands and Islands. You’ll be the first point of call for householders who need free and impartial advice about how they can lower their bills and reduce their environmental impact. You will have experience engaging with customers and your excellent communication skills will help you support householders and relay technical information to a non-technical audience.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 17 years, and currently manages advice centres in the Highlands and Islands and South East of Scotland.

We provide high quality advice and information on topics including energy efficiency in the home, renewable technologies and saving water. We also support many people who are living in fuel poverty and refer householders to grants and funding to keep their homes warmer for less. Along with the satisfaction of helping people on a daily basis, you’ll also be joining an organisation consistently rated as a fantastic place to work.​

The ideal candidate and the role​

We're looking for someone who is passionate about helping people and confident communicating with a wide range of customers. As an Energy Advisor, you'll provide high-quality, personalised advice that helps customers understand their options, take action and make positive changes to their energy use.​

You will join a supportive team of customer-focused advisors in a fast-paced environment. The role involves handling inbound enquiries and making outbound calls to existing customers. An interest in energy, sustainability or the environment would be an advantage, but it isn't essential as full training will be provided. You will require good IT skills and have a stable internet connection.​

As the Home Energy Scotland Highlands & Islands Advice Centre, we support customers across Argyll & Bute, Highland, Na h-Eileanan Siar (Western Isles), Orkney and Shetland. To be eligible for this role, you must live within one of these local authority areas.

In return you can expect​

We will start to grow your knowledge of our services and energy efficiency straight away. The Energy Advisor induction programme includes working towards the City and Guilds Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

About the Role

As our Fundraising & Events Coordinator, you will play an important role in helping to deliver the Association’s fundraising ambitions.

Working closely with colleagues, supporters and donors, you will help coordinate fundraising events, develop relationships with existing and prospective supporters, undertake fundraising research, and provide administrative and operational support that enables the successful delivery of our fundraising strategy.

This is an excellent opportunity for someone who enjoys building relationships, organising events and making a genuine difference within the charity sector.

About You

If you are passionate about the charity sector and are looking to make a meaningful contribution, we would love to hear from you.

We are looking for someone who is:

• A confident and engaging communicator who will be an excellent ambassador for the Association.
• An excellent verbal and written communicator with the ability to engage a wide range of audiences.
• Self-motivated, organised and able to manage competing priorities.
• Confident in approaching prospective donors and developing positive, lasting relationships.
• Skilled at researching funding opportunities and preparing tailored fundraising approaches.
• Naturally attentive to detail, ensuring accuracy in all aspects of your work.
• Proactive, with the confidence to use initiative and identify opportunities to add value.
• A collaborative team player who enjoys working with colleagues whilst also being able to work independently.
• Passionate about delivering excellent customer service to members, donors and supporters.
• Enthusiastic, positive and committed to the mission and values of The Almshouse Association.

Key Responsibilities

Fundraising & Donor Engagement

• Support the delivery of the Association’s fundraising strategy and annual fundraising plan.
• Develop and maintain relationships with existing and prospective donors.
• Support the development and promotion of the Association’s legacy giving programme.
• Arrange meetings and engagement opportunities between senior management, high-net-worth individuals, major donors and key supporters.
• Support donor stewardship, ensuring supporters receive timely acknowledgements and updates.

Events Coordination

• Plan, coordinate and support fundraising events, ensuring they are delivered successfully and provide an excellent donor experience.
• Work collaboratively with colleagues and stakeholders to maximise engagement and fundraising opportunities through events.

Research & Income Generation

• Identify, secure and manage sponsorship opportunities.
• Research new fundraising prospects, including individuals, trusts, foundations and corporate supporters.
• Prepare tailored correspondence, fundraising proposals and donor engagement materials.

Administration & CRM Management

• Maintain accurate donor records using the Association’s CRM database.
• Maintain accurate records of donor communications, funding applications and stewardship activity.
• Provide administrative and operational support to ensure the successful delivery of fundraising activities.

Team Working

• Work collaboratively with colleagues across the organisation to maximise fundraising opportunities and supporter engagement.

Why Join Us?

This is an opportunity to join a respected national charity where your work will have a genuine impact.

You will become part of a supportive team that values collaboration, professionalism and innovation, while helping to secure the future of charitable housing and the almshouse movement for generations to come.

What we offer:

• A varied and rewarding role within a respected national charity.
• The opportunity to develop your fundraising, relationship management and event coordination skills.
• A supportive and collaborative working environment.
• The chance to build meaningful relationships with donors, supporters and key stakeholders.
• The opportunity to make a lasting contribution to communities through the work of the almshouse movement.

If you are looking for a role where you can grow professionally while helping to make a meaningful difference, we would be delighted to hear from you.

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Multiple Disadvantage Refuge Worker at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Multiple Disadvantage Refuge Worker provides specialist support services to women living in refuge with multiple needs who have experienced domestic or sexual violence and who have mental illness or use alcohol or substances problematically. You will liaise with partner agencies, ensuring services delivered are of the highest standard in line with the organisation's aims and objectives.

About the Role

You will create tailored support plans and keywork appointments to address their immediate practical and emotional needs. This includes conducting lone working assessments, risk assessments and safety plans, helping with benefits and budgeting, and exploring pathways for resettlement. You'll also promote social inclusion, encourage independence, and help women build resilience. Ultimately, you'll be creating a support network through partnership working and enabling engagement with other services. You will also run groups, attend and, on some occasions, facilitate house meetings.

About You

You have hands-on experience in specialist support services, working directly with women and families facing multiple challenges. Your casework has focused on offering proactive and emotional support to women recovering from domestic abuse, drug and alcohol issues, and mental health issues. You will have a comprehensive understanding and knowledge of supporting service users to navigate mental health and drug and alcohol services. You are adept at collaborating with various agencies, always approaching these partnerships with a professional and proactive attitude.

Additional Information

The postholder will be based at our Bexley refuge, working part-time, providing on-site support to survivors. Given the nature of this role and our refuge services, we are unable to offer hybrid working for this position.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.

We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process.

We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Our Finance team is growing and we are looking to hire a Finance Officer in our London office.

This is an opportunity for an ambitious finance professional who is actively studying towards or completed an ACA, ACCA, or CIMA qualification, with study support provided alongside hands-on experience. The role sits within our Financial Planning & Analysis (FP&A) team, where you will support the production of monthly management accounts, partner with budget holders, and provide valuable financial insight across our Business Services and External Affairs departments.

Important dates to note: Applications close on 6 August 2026. If your profile passes initial screening, you will be requested to submit additional information in the form of three additional questions. The deadline to have your responses to these questions submitted is 10 August 2026 for your application to be fully considered. Please also remember to check our recruitment process section at the bottom of the advert to get acquainted with our recruitment process for this role.

Key Responsibilities

• Running monthly management accounts in our financial planning software– Workday Adaptive, on a timely basis under guidance of Finance Business Partner Manager
• Ensure accurate coding of transactions, respond to queries and provide guidance to budget holders in line with our financial policies and procedures. 
• Support, as appropriate, with annual budget setting, entity budgets and monthly forecasting. 

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• Experience of working with Access Dimensions or other similar accounting packages
• Actively studying for ACA/ACCA/CIMA qualification. Study support provided
• Experience of managing deadlines through a financial month end process
• Knowledge of Microsoft packages including MS Excel

See the job description for a full list of requirements for this role.

Job Benefits

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Leeds Baby Bank exists to ensure no child goes without because they are born into a family experiencing poverty. Our work is built around a referral-based model, working closely with professionals including health services, social care teams, and partner organisations. This ensures support reaches families who need it most, at the right time, helping people access support as early as possible.

Alongside this, we support families through our community spaces and Hub — welcoming, accessible environments where families can receive items, practical support, and connections to wider services. These spaces help build trust, reduce isolation, and strengthen local communities.

The role involves direct, frontline engagement with families who may be experiencing crisis, financial hardship or emotional distress. The postholder will be expected to build trusting relationships, provide informal support within role boundaries, and respond appropriately to emerging needs, including identifying and escalating safeguarding concerns.

The role includes both Hub-based delivery and proactive and outreach work across Leeds, including working in community venues and partner locations.

The role will involve regular direct contact with families and children in a community setting.

The postholder may occasionally be required to work evenings or weekends to support community activities.

The role may involve travel across Leeds to build partnerships and engage with local services.

We are seeking a dedicated and compassionate Triage & Early Interventions Officer to join our Operations team in Wakefield, working 22.5 hours a week.

Do you want to make a difference every day? Do you want to contribute change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

Pathway Manager

Be the difference for young people facing homelessness.

Location: North Tyneside

Salary: £40,132 per annum

Closing date: 26 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Pathway Manager

Ready to lead services that change lives?

We are looking for an experienced and inspiring Pathway Manager to lead our accommodation and outreach services for young people aged 16–25 who are homeless or at risk of homelessness. You'll lead high-performing teams, drive service excellence, and build strong partnerships to help young people move towards independence and brighter futures.

We're seeking a confident manager with experience leading support services, safeguarding vulnerable young people, managing risk, and delivering high-quality, compliant services. You'll be a skilled decision-maker, an effective people leader, and a collaborative professional who is passionate about achieving outstanding outcomes.

Join us where your leadership will make a real difference every day. In return, you'll receive comprehensive training, ongoing development, and the opportunity to help shape services that empower young people to reach their full potential.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside.

Key deliverables:

• You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.

• You will liaise with Depaul’s internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service.

• You will deploy and supervise the work of the volunteers who add value to the work that we do

• You will have specific responsibilities to ensure budgets are set as directed by the Executive Director of Finance and Resources, and is managed throughout the year by working with the finance team, and using its systems and processes.

• You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas.

• You will manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners such as Prime contractor and other service providers for homelessness services.

• You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below:

• Significant management experience, including experiencing of supervising the work of teams and individuals.

• Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.

• Experience of safe service delivery to young people at risk, both in accommodation based and in the community.

• Experience of Ofsted compliance

• Experience of using Risk Assessments and Support Planning.

• Good literacy, numeracy and IT skills

• Experience of operating safeguarding requirements and procedures

• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of Depaul and its founding partners.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We have an exciting new opportunity to join our fantastic team in Pickering, North Yorkshire.

Age UK is recruiting for a motivated person with a passion for providing a high-quality customer service, looking to utilise their skills and experience to help raise funds toward our charity, which provides signposting and support to older people across the UK.

Working as a Shop Supervisor, you will sort, price and present stock, keep our store tidy and well presented, help to create a welcome environment for customers and potential donors, support shop volunteers with daily tasks, provide excellent customer service while striving to maximise store profits. As Shop Supervisor you will also deputise for the Shop Manager and Assistant Manager in their absence.

No day is the same, and you will be joining a friendly and supportive team of colleagues and volunteers. If you want to help us to help others, this might be the job for you!

The successful applicant will be required to work 13 hours per week including every Sunday. Each Sunday you will be responsible for managing the store, ensuring it showcases our wonderful donations and taking pride in maintaining a tidy and accessible space for all.

You will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

Please note this opportunity will require the successful candidate to work 13 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in working in a customer facing role
• Experience of cash handling
• Ability to lift and carry bags of stock up to 10kg's
• The ability to work as part of an effective team.
• Be able to lone work when needed
• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
• A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Are you passionate about making a meaningful difference in local communities and shaping impactful, place-based giving?  This is an exciting opportunity to play a leading role in the future of a grant-making family charity, driving a new strategic direction and building strong relationships that deliver lasting positive impact.

About us

The Duke of Devonshire’s Charitable Trust (DDCT) was created in 1949, and acts as a grant-making family charity providing assistance to charitable causes in Derbyshire, and close to Bolton Abbey in North Yorkshire, at Eastbourne in Sussex and at Lismore in Ireland as well as occasionally further afield in the UK.

The DDCT sits within the broader Devonshire Group structure, and benefits from shared expertise and resources, helping to support the effective delivery of its grant-making and wider activities.

About the role

As Grants Engagement Manager, you will oversee the day-to-day running of the Trust, ensuring that grants are effectively managed from initial contact through to award and evaluation. You will work closely with Trustees, preparing papers for meetings, providing updates, and supporting informed decision-making. A key part of the role will involve building and nurturing relationships with a wide range of partners, from community groups to charities and other stakeholders, acting as a trusted and supportive point of contact.

You will take a proactive approach to identifying new opportunities, researching potential partners and developing a strong pipeline of projects aligned to the Trust’s priorities. Through early conversations and ongoing collaboration, you will help shape ideas into deliverable projects, offering guidance and working in partnership to co-design initiatives that can deliver meaningful impact. You will also maintain contact with funded projects, to ensure they are supported and to measure and report on outcomes, helping to build a clear picture of the Trust’s impact and ensuring maximum effectiveness.

Alongside this, you will play a central role in ensuring the Trust operates to a high standard of governance and best practice. This includes keeping processes under review, supporting due diligence and risk management, and maintaining up-to-date knowledge of the evolving grant-making landscape. You will also contribute to raising the profile of the Trust, both within the wider organisation and in local communities, acting as an ambassador for its work alongside trustees.

Hours

This is a permanent, part-time role working 2 days per week. We offer flexibility in how these hours are worked to support a positive work–life balance; however, there will be a need to align working days with key Trust activities, including trustee meetings and stakeholder engagement.

Occasional evening and weekend work will be required, for example to attend community events or meetings.

Given the nature of the role, some flexibility around working patterns and availability will be important, along with a willingness to travel within Derbyshire and occasionally further afield as required.

About you

We are looking for someone who combines strong organisational skills with excellent communication and relationship-building abilities. You will be comfortable working with a wide range of people, able to interpret complex information including financial details, and confident managing multiple priorities in a busy environment. Experience in grant-making, philanthropy, or a related field is important, alongside an understanding of charity governance and a genuine interest in supporting communities to thrive.

Knowledge of the Derbyshire landscape and its opportunities and challenges would be particularly valuable.

This role would suit a proactive and thoughtful individual who enjoys working both independently and collaboratively, brings creativity and curiosity to their work, and is motivated by the opportunity to shape and grow a charity’s impact.

In return

Our core values are Always Improving, Decency, and Being Inclusive. 

We are committed to creating a workplace where everyone feels valued, respected and able to thrive. We welcome applications from people of all backgrounds and experiences and are dedicated to promoting equality, diversity and inclusion in everything we do.

 Interviews will take place w/c 10th August 2026.

Please note a DBS and background checks will be a requirement for this role.

Re-Instate Role Description

Service: Re-Instate Early Intervention Service

Job Title: Early Intervention Manager

Hours and salary: 28 hours per week across 4 days (plus unpaid lunch)

Fixed Term Contract until 15th June 2029.

£29,000 - £31,000 (depending on experience)

Base: 43/44 Riverside Shopping Centre, Erith, DA8 1RG 

Reports to: CEO

Purpose of Job

Are you looking for a role where you can make a difference? Can you offer creative solutions to problems? Could you help individuals meet their work and life goals?

Re-Instate’s Early Intervention Employment Service supports local people struggling with their mental health at the earliest possible stage through a range of employment related services. In addition, we are looking to deliver a range of training workshops to support clients of the service and local organisations.

The post holder will:

• Be responsible for managing, monitoring, delivering and evaluating employment activities to ensure that contract outcome targets are met.
• Support the implementation of organisational initiatives of Re-Instate.
• Take an active role in the delivery, management, monitoring and evaluation of any initiatives developed as part of the Early Intervention Service.
• Support clients to retain paid and voluntary work through employer engagement.
• Provide information to assist in strategic decision making.
• Represent Re-Instate within the London borough of Bexley.
• Work with the Training and Outreach Co-ordinator to promote the Early Intervention Service.

The post-holder will need project development experience and a working, knowledge of models of supported employment. They will be an effective networker, able to develop and sustain partnerships with a range of stakeholders.

 Key Activities:

• Promote and deliver the vision for the Early Intervention Service that supports sustainable recovery for people experiencing mental ill health, including job retention, job searching, preparation for work and signposting.
• Lead, supervise and support the Early Intervention team through regular supervision, appraisals and performance reviews.
• Manage a caseload of clients, supporting people experiencing mental ill health to meet their work goals.
• Manage workshops, as well as individual and group sessions, to support clients in their job search. Provide expert guidance on crafting compelling CVs, completing job applications, mastering interview strategies, and enhancing overall job-seeking effectiveness.
• Generate and establish new bespoke sector specific or employer specific pathways.
• Maintain and develop excellent communication with all key contacts including colleagues, commissioners and partner providers of specialist and non-specialist services, Service User and Carer Groups.
• As part of job retention, consider reasonable adjustments and support services for clients with disabilities or other barriers to employment, ensuring their successful integration into the workplace.
• Monitor and report on the employment status of client to effectively measure the impact of the service.
• Conduct regular performance reviews with the Early Intervention team to adherence of quality standards.
• Conduct supervision, appraisals and monitor individual objectives in line with Re-Instate policy and practice.
• Ensure that all data requirements are met within defined deadlines and work with the CEO to ensure that outcomes are being achieved.
• Ensure all administrative duties associated with the delivery of the specific employment service activity – including computerised systems, record keeping and information governance are completed in an accurate and timely manner.
• Develop and maintain a working knowledge of recovery focused employment models (Case Management).

General terms of reference:

In carrying out the above duties the post holder will:

• Work flexibly across Bexley as required.
• Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
• Seek to improve personal performance, contribution, knowledge and skills.
• Participate in appraisal, training and supervision processes.
• Keep abreast of developments in services, legislation and practice relevant to the client group and share information with the colleagues.
• Ensure the implementation of all Re-Instate policies and procedures.
• Contribute to maintaining safe systems of work and a safe environment.
• Undertake other duties appropriate to the grade of the post

Person Specification

Essential criteria:

• Track record of developing, overseeing and monitoring effective case management within a project
• Experience of working with or supporting people with mental health needs
• Experience of coordinating and monitoring a project
• Evidence of a commitment to Service User involvement, development and co-production.
• Experience of evaluating project results
• Experience of working within contracts, service agreements and service delivery systems.
• Experience of risk assessment and risk management procedures.
• Experience of working effectively with external agencies and building networks.
• Demonstrable administrative and IT skills.

And the ability to:

• Maintain professional boundaries.
• Solve problems quickly and effectively in a collaborative way.
• Communicate confidently and effectively and adapt communication style and content to meet the needs of the audience.
• Respond flexibly to the demands of the post.
• Manage frustration and the challenges of change management.
• Work as a member of the overall team.
• Demonstrate a capacity to work alone effectively and the ability to keep calm under pressure.
• Understand and have a commitment to the principles of equal opportunity and diversity.
• Develop an understanding of the needs and lived experiences of people experiencing mental ill health.

Desirable criteria:

• Knowledge of local services, businesses, health care and geography in Bexley.
• Driving License and own car.

This post is subject to a DBS check at an enhanced level. Amendments: This description accurately reflects the present position; it may be amended and reviewed.  Any change will be made following a proper period of consultation.

The Green House is the only service across BNSSG and BANES supporting children and young people who have experienced sexual abuse. Through our whole family approach, we also support their families and non-abusing parents and carers.

The Green House is looking for an ambitious and passionate Interim Senior Fundraising & Communications Lead to join us at an exciting point in our journey. Initially offered as a six-month contract, this role will take the lead on income generation and shape the future of our fundraising landscape during a period of organisational development and review.

You will play a crucial role in delivering the charity’s ambitious fundraising strategy, driving its successful implementation and helping to shape the future of our income generation. Working across trusts and foundations, statutory funding, Major Giving and wider fundraising opportunities you will identify, develop and secure sustainable income that enables our services to grow and thrive.

 As Interim Senior Fundraising & Communications Lead you will enjoy writing exceptional quality bids, with the ability to understand and present complex information and data in a wide range of formats to funders with very different needs. This includes one-page summaries to lengthy (20,000+ word) bids, working with local funders as well asthose interested in the national picture.

Across all activities, you’ll lead on building strong relationships with funders and partners, proactively identifying new opportunities to diversify income. Working alongside the CEO and widerteam, you’ll use your experience, expertise, creativity, and strategic thinking to maximise fundraising potential and help ensure the charity can continue making a lasting difference to the communities we serve. 

Alongside this you will lead on delivering our communications strategy creating engaging and impactful content across digital channels. You’ll help strengthen our brand, raise awareness of our work and bring our impact to life through compelling storytelling that inspires supporters, funders and communities.