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Advice & Information Helpline Worker (Mental Health)
Erdington, Birmingham
£26,229 per annum (full time equivalent), £13,115 to £20,983 pro rata for 18.75 to 30 hours per week
37.5 (full time) and 18.75 to 30 HPW (part time) - to cover rota’d activity between 9am–11pm
The Helpline is open 7 days per week with a rolling rota consisting of shifts from 9am to 5pm and 3pm to 11pm, including weekends. Please note that this is an on-site role at the specified location. Remote working is not available for this position.
Our client is a leading provider of mental health services in Birmingham and the West Midlands.
As a Helpline Worker, you will be providing support for those experiencing mental health difficulties through our clients helpline service. The helpline supports people living in the Birmingham and Solihull area.
The support offered will include (but is not exclusive to), receiving calls, emails and webchat from people who may be experiencing crisis, people looking for more general assistance and information about services, carers looking for advice and services, and other community support services. You will provide appropriate referrals and signposting information about our clients services and external partner agencies.
You will be working in a community focused way to ensure that statutory and local organisations are aware of the provision, ensuring that you retain close and effective links with them as well as keeping up to date with any pertinent changes to local provision.
The helpline is a 7 day a week service from 9am -5pm and 3pm -11pm. Under the direction of the service manager, you will support the running of the service in line with contractual requirements, our clients Vision and Values, its operating Policy and Procedures, and any relevant legal requirements.
You will have at least 6 months’ experience in the mental health field, with experience of supporting people to be in control of their lives. You will also be able to demonstrate the ability to work with strong values and work within a recovery approach. Please see the Job Description for full details required for this role. If you feel that you meet the requirements of this position, they would like to hear from you.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
The closing date for applications is Wednesday 26th August 2026
Interviews will take place on Monday 14th September 2026
About Us
Cabot Learning Federation is a large and diverse multi-academy trust in the South West of England that runs and supports more than 36 schools, including primary, secondary, specialist, and post-16 education settings. It serves around 18,000 students and employs over 3,000 staff.
CLF is committed to excellence and making a positive impact and our people bring unique perspectives, all driven by a shared moral purpose and a passion for making a positive impact, whether in a teaching, leadership or support role. We’re proud to foster a culture where everyone can thrive, feel valued, and make a meaningful difference to the lives of others.
The Role
CLF are seeking to recruit an experienced and visionary Financial Controller who will provide leadership capacity to the finance team as well as technical expertise.
You will be responsible for the day-to-day operations and transactions of the finance department and will lead on delivering statutory financial information
The FC will support the Finance Director to deliver the vision for finance across the Trust and ensure the output from the finance department will be accurate, timely, current and to a high standard. This role will develop and embed a culture of continuous improvement within the team and ensure the service provided to our academies and other provisions is of the highest quality requiring the establishment of key relationships with both internal and external stakeholders.
The scope of their role and responsibilities has Trust wide impact and the post holder will need to develop an in-depth knowledge of the Federation’s activities and goals.
About You
To succeed in this role you will:
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
We are an equal opportunities employer and welcome applications from all backgrounds.
Closing date 1st Sept ; Interview date 11th Sept
Do you want to work for a sector leading organisation? Do you have an interest in joining a team delivering leading projects in role unique to the student movement? We are looking for an innovative and organised individual to join the Partnership & Engagement Team to deliver life-changing opportunities to students at UWL’s Reading Campus.
The Student Voice and Support Administrator (Reading) role allows for expansion within the current Voice team and to support other areas in the SU. The post holder will be part of our sector-leading team, supporting students through voice, representation, and be a main point of contact for all students studying at our Reading site. You will also support a wide range of teams at UWLSU to support cross organisational projects.
We are looking for a dynamic, determined individual who is excited about higher education. You will have a proven track record of developing excellent relationships with a variety of stakeholders and a good understanding of project management. You must be comfortable working independently. You will be driven by our mission to disrupt inequality and our values will resonate strongly with you, which are: collaborative; committed; empowering; informed; inclusive; innovative.
Helping our students leave University with more than just a degree!


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Supported Housing Worker
Salary: £26,200 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Trowbridge
Additional information:
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Supported Housing Worker within the Connect Wiltshire service, you’ll provide person-centred, high-quality support and housing management to single homeless clients with low to medium support needs, living in designated properties. Your focus will be on helping individuals progress towards greater independence, ensuring sustainable move-on within defined timescales.
Connect Wiltshire is a multi-agency partnership led by Turning Point and commissioned by Public Health. In this role, you’ll play a pivotal part in delivering the supported accommodation element of the service. You’ll work closely with partner agencies to support clients with complex needs, many of whom are in early recovery or abstaining from drugs and alcohol.
This is a rewarding opportunity to make a meaningful impact in people’s lives, helping them build stability and resilience through tailored support and collaborative working.
What you’ll be doing:
What we’re looking for:
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
There are many great reasons to join our team!
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
We are recruiting an Events Officer to support the development, coordination and delivery of the Trust’s events programme, with the aim to engage our supporters, reach new audiences and generate new income streams.
You’ll be part of the Trust’s Engagement Team but will work with colleagues across the Trust to establish an innovative and impactful programme of events and activities that will support our commitment to nature’s recovery.
We are looking for an enthusiastic, committed, creative and well organised person with experience of planning, promoting and delivering engaging programmes, with a dynamic and innovative approach, who has a strong ability to collaborate with others to deliver a shared aim.
If you feel you have the drive, knowledge and experience we need and want to work with people who care passionately about the future of wildlife, please do apply.
Closing date: 9am on Wednesday 09th September 2026
Contact details
If you would like an informal discussion about this opportunity or have any specific questions, you can arrange a call with Lea Ellis, Engagement Manager. Contact details are on our website.
Please see our recruitment pack for more information and on how to apply on our website.
The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
The client requests no contact from agencies or media sales.
Interim Finance Director | Immediate Start | 7-Month FTC
A pivotal finance leadership role with purpose!
We’re partnering with a highly respected UK charity to appoint an **Interim Finance Director on a 7-month FTC**, this is a full-time, London based hybrid role, starting immediately, during an important period of organisational transition.
This is a hands-on leadership role where **financial resilience, governance and positive change** genuinely matter. The organisation provides supported housing and support to vulnerable and disabled veterans, helping those who have served their country to live with independence, dignity and wellbeing.
The opportunity
Reporting to the CEO and working closely with the Executive Team, Board and Finance, HR, Audit & Risk Committee, you’ll lead a broad finance transformation and improvement agenda.
Key priorities include:
What we’re looking for
You’ll be a **fully qualified accountant** with significant senior financial leadership experience, including working with Boards and Audit/Risk Committees.
You’ll bring strong experience across **financial strategy, budgeting, controls, audit, governance, forecasting and organisational change**, with the ability to turn complex financial information into clear, actionable advice.
Why this role?
This is a genuine **delivery-focused interim assignment**. In seven months, you’ll have the opportunity to strengthen the finance function, improve governance and reporting, shape the five-year financial strategy and establish a credible route towards sustainable financial performance.
If you’re a strategic, hands-on finance leader available immediately and ready to make an impact, please apply online today I would love to hear from you!
Reconnect Worker
We are seeking a compassionate Reconnect Worker to make a real, immediate impact by helping young people and families rebuild relationships, reduce conflict and prevent homelessness before it begins.
Position: Reconnect Worker
Salary: £11,177.20 per annum
Location: North Tyneside, with travel across the North East
Hours: Part-time, 15 hours per week
Contract: Permanent
Closing date: 26 August 2026
About the role
As Reconnect Worker, you will provide family support and mediation to young people aged 11 to 25 and their families during periods of conflict, crisis or relationship breakdown.
Working across schools, Nightstop placements and Depaul UK services, you will help improve communication, strengthen family relationships and reduce the risk of youth homelessness.
Key responsibilities include:
· Providing focused family support and mediation
· Managing a small caseload of young people and families
· Completing risk and needs assessments
· Developing structured support plans with measurable outcomes
· Supporting families to resolve conflict and rebuild stability
· Working with schools, local authorities, Nightstop hosts and other agencies
· Developing effective referral pathways
· Advocating for young people and families when safeguarding concerns arise
· Maintaining accurate case records and monitoring progress
· Following safeguarding, equality, health and safety and lone-working procedures
· Contributing to service development, peer learning and reflective practice
The role requires independent travel and working from different locations across the North East.
About you
You will have significant experience supporting young people and families experiencing conflict or crisis. You will be reflective, creative and solution-focused, with the ability to remain impartial during challenging situations.
You will also have:
· Experience managing a caseload and working independently
· Experience completing risk assessments, needs assessments and support plans
· Strong relationship-building skills
· The ability to work collaboratively with external agencies
· Excellent organisation and case-recording skills
· A strong understanding of safeguarding and professional boundaries
· A commitment to strengths-based support
· A commitment to equality, diversity and inclusion
You will hold a Level 4 Interpersonal Mediation Practitioner’s Certificate or be willing to complete the qualification before the end of your probation period. Training will be provided if required.
Experience delivering family mediation and an understanding of youth homelessness would be advantageous.
About Depaul UK
Depaul UK works to prevent homelessness and provide accommodation and support for marginalised young people. Established in 1989, the charity now supports thousands of young people each year to find safety, stability and more positive futures.
Benefits include annual leave equivalent to 26 days for full-time employees, increasing with service, flexible working options where suitable, tailored training, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme, cash health plan and a range of discounts.
Depaul UK is committed to fair and inclusive recruitment. An appropriate DBS check will be undertaken where required, and a criminal record will not automatically prevent appointment.
Other roles you may have experience of could include: Family Support Worker, Mediation Worker, Youth Support Worker, Homelessness Prevention Worker, Early Intervention Worker, Family Intervention Worker, Family Liaison Worker, Young People’s Support Worker or Reconnect Practitioner.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP
Waking Night Support Worker
Night Shelter Southampton
42 Hours per week, on a rota basis of 4 on and 4 off
Salary Point: 20 (£29,453 per annum for 42 hours per week)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You’ll Make
As a Waking Night Support Worker, you will be on the frontline of providing a safe, trauma-informed service for vulnerable adults in Southampton who are rough sleeping or at immediate risk of it. You will be the steady presence throughout the night, ensuring service users who have no other safe housing options feel welcomed and secure.
Your role is vital to the smooth running of the shelter, from the initial intake at 20:30 through to the morning transition. Whether you are conducting security patrols, assisting with housing management, or simply offering emotional support and de-escalation, your work directly contributes to a safe environment where individuals can begin their journey away from the streets.
Who We’re Looking For
We are looking for compassionate, resilient individuals who understand the complexities of homelessness, mental health, and substance misuse. You should be someone who remains calm under pressure and can handle challenging behaviour with a professional, trauma-informed approach.
As this role involves a "4 on, 4 off" night shift pattern, you must be comfortable working independently during the night while maintaining strong communication with your wider team and the Operational Security Team. We value staff who take initiative, maintain clear professional boundaries, and are committed to the safety and wellbeing of our service users.
Essential Qualities and Skills
To be successful in this role, you will need to demonstrate:
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.
Application closing date: Sunday 6th September 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
We are recruiting a Member Network Account Manager to join our Member Networks team at the British Psychological Society for a fixed period of 6 months starting in October 2026.
The team supports over 60 psychology‑focused member networks, each with its own specialist interests and passions. This is a fantastic opportunity for someone who loves working with people and wants to make an impact. You will be right at the centre of supporting our Member Networks, helping passionate volunteers bring ideas to life - no two days will be the same.
About the Role
As Member Network Account Manager, you will be the main contact for several Member Networks. You’ll support and guide volunteers across multiple committees, helping them deliver activity for their members confidently and effectively. This includes advising on governance, finance, volunteer recruitment, events and wider activity planning. You will also build strong relationships, coordinate events, and work collaboratively with teams across the organisation to ensure Member Networks are supported effectively and can achieve their objectives.
A day in the life may include:
What We’re Looking For
To be successful, you will have strong communication and interpersonal skills. You will excel in negotiation, problem solving and managing multiple tasks and projects with foresight and strategic thinking. You will be expected to act autonomously, managing your networks and working independently using your own initiative. Highly organised, you will coordinate the delivery of activities, managing timelines and working with key stakeholders.
Why Join Us?
We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:
How to apply
The closing date for applications is 31st August 2026, with interviews held on-line 11th, 14th & 15th September. As this is a fixed term contract, you must be available to start in October 2026.
To apply, please submit your CV and a covering letter detailing how you meet the specification. Please note that applications without a covering letter will not be considered.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Please ensure you supply a covering letter clearly explaining why you are suitable for the role - this will be used as part of the shortlisting process. Whilst you won't be excluded for using AI in your cover letter, a letter which shows your personality and experience is preferred.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
We are Age UK York, a local independent charity which exists to support the older people of York and those around them. For over 50 years our team of staff, volunteers and supporters have helped us to offer a wide range of services providing vital and trusted support so often when it is needed most.
Our vital work is needed today as much as ever and we ever welcome people to join our team as together we realise our shared mission of making a positive difference to the lives of the older people of York.
Job Summary:
Would you like to make a life changing difference in support of local people and communities in need here in York? Can you bring financial management expertise to support a team effort and help shape the future of our long standing charity?
Age UK York is offering an exciting senior leadership opportunity to join our fantastic team and support our vital work here in York. Could you be our Head of Finance and help lead our team, ensure our effective financial arrangements and the vital part it plays in realising our mission in the positive difference we can make in helping others.,
We are looking to find for our new Head of Finance who can bring their experience, expertise and passion to support our local York charity, our team and those we are here to help each and every day.
You will manage our brilliant team with a focus on strong financial management. With both internal and external focus the role will lead on our financial management and helping our charity make every penny entrusted to us count, as we develop, manage and realise our financial goals and the difference the enable Age UK York to make in supporting older people and those around them across York.
You will be part of our energised senior leadership and management teams helping to shape our charity and the continued positive difference we make whilst working closely across our teams in their role together with our Board of Trustees.
The opportunity offers an excellent benefits package and support for your own personal development and aspirations. The opportunity would not only empower you to take forward the strong legacy from our current team though bring your own identity, ideas and strengths to the fore in our collective efforts to be there tomorrow and beyond.
Key Responsibilities:
We are looking for an experienced financial manager with a keen eye for detail and drive for high performance, continuous improvement and team work. With an ambition and drive to make a telling contribution and strengthen our charity and the difference we can together make in supporting older people and communities.
We would love to hear from you if you have:
· Experience and success in leading the financial management for an organisation.
· Experience in providing leadership within an organisation; an eye for detail and a driver of standards in continuously learning and strengthening working practices and outcomes.
· Managed a team providing support, motivation and nurturing talent and opportunity
· The ability to readily transfer your existing experiences and skills to a new challenge;
· Understanding of your strengths and areas for continuing development and proactively build your knowledge and skills
We would love to hear from you.
We’re looking for someone who:
· Is successful in providing financial management for an organisation and effective in collaborating and supporting non-financial colleagues in our shared financial goals and successful practice.
· Demonstrates wider leadership qualities including contributing to overarching organisational strategic priorities.
· Skilled, including an excellent communicator, in building and maintaining successful relationships across internal teams and external partnerships.
· Able, and experienced, in delivering in meeting outcomes and targets whilst supporting a performance and continuous improvement organisational approach.
· Highly organised, adaptable, and comfortable working in a fast-paced, dynamic environment;
· Strong attention to detail, analytical and critical thinking qualities, and able to apply and be energised to meet organisational challenges and opportunities in continually strengthening our organisation to help us realise our vision, mission and priorities.
Qualifications, Skills and Experience:
· Ability to prepare, manage, monitor and report on budgets.
· Previous experience in one or more, management or financial accounting roles delivering day to day finance functions.
· Experience of line management and support, motivation and development to colleagues and collective team.
· Experience of supporting the development and delivery of high quality services through financial management and support to operational colleagues.
· Effective understanding of financial statistics and accounting principles.
· Strong interpersonal, communication and presentation skills. Including interpreting and communicating financial information to non-finance function colleagues and in support of decision making; a facilitative and accessible approach; ability to manage remote communications and diplomacy and conflict resolution skills.
· Passion and commitment to work within a not-for-profit organisation and support a team approach in working to help others.
· Decision making – ability to make decisions based on an analysis of data and insights, including financial, performance and needs based data.
Salary and Benefits:
Relief Recovery Worker
Southampton
Zero Hours/ Relief
Pay Rate: £13.38 per hour
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high-impact, person-centred accommodation services to adults and young people experiencing homelessness, problematic substance use, and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at-risk and socially excluded members of society.
The Impact You’ll Make
As a Relief Recovery Worker, you will provide crucial, flexible cover across our accommodation services in Southampton. You will step in to help individuals with a history of homelessness get back on their feet by delivering floating and accommodation-based housing support. Working in a trauma-informed way, you will help service users make positive changes, build independence, and access key support services across the city.
Who We're Looking For
We are looking for an adaptable, empathetic, and enthusiastic individual who can thrive in a dynamic support environment. You should be self-motivated, calm under pressure, and deeply committed to supporting vulnerable adults with complex needs.
Essential Skills and Qualities
What We Can Offer You
SSJ recognises that our staff are our greatest assets. We value and recognise our team, offering flexible working alongside the satisfaction of directly helping people at risk:
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.
Application Closing Date: Friday 4th September 2026
Due to the high number of expected applicants, we reserve the right to close this vacancy earlier. Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
Nightstop Network Officer
We are seeking a confident relationship-builder to strengthen a national network of services preventing homelessness among young people.
Join a purpose-driven team where your creativity, confidence and passion for young people will directly prevent homelessness and create lasting change in communities.
Position: Nightstop Network Officer
Salary: £32,606 to £36,106 per annum
Location: National, with applications welcomed from London, Manchester and the North East
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing date: 26 August 2026
Regular travel across the UK and occasional evening work will be required.
About the role
Nightstop and Supported Lodgings services provide safe accommodation for young people facing homelessness. As Nightstop Network Officer, you will help ensure these services operate effectively, meet quality standards and continue to grow.
Working with internal teams and partner organisations across the UK, you will provide expert guidance, oversee accreditation and compliance, deliver training and use data to improve services and outcomes.
Key responsibilities include:
· Acting as a national point of contact for Nightstop and Supported Lodgings enquiries
· Supporting services to achieve and maintain accreditation and quality standards
· Developing partnerships that help grow the Nightstop network
· Building relationships with frontline teams, senior managers and external stakeholders
· Designing and delivering training, resources, network forums and events
· Collecting, analysing and evaluating national performance data
· Producing reports and service improvement action plans
· Advising network staff on safeguarding concerns
· Recruiting, supervising and motivating volunteers
· Supporting fundraising reports with statistics, information and case studies
· Helping to coordinate the annual Nightstop conference
· Maintaining accurate safeguarding, health and safety and incident records
About you
You will be a skilled relationship-builder with experience of stakeholder management, training delivery and service quality improvement.
You will also bring:
· A strong understanding of youth homelessness
· Experience of developing and influencing partnerships
· Confidence communicating with frontline staff and senior leaders
· Experience designing and facilitating training, forums or conferences
· Knowledge of volunteer management and good practice
· Experience implementing quality assessment or accreditation frameworks
· The ability to analyse data and present findings clearly
· Strong written communication and report-writing skills
· An understanding of safeguarding and professional boundaries
· A commitment to equality, diversity and inclusion
· Willingness to travel regularly throughout the UK
About the organisation
The organisation is a national charity working to prevent homelessness and provide accommodation and support for marginalised young people. Its services help thousands of young people each year to find safety, stability and opportunities for a more positive future.
Benefits include 26 days’ annual leave, increasing with service, flexible working options where suitable, tailored training, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme, cash health plan and a range of discounts.
The charity is committed to safer, fair and inclusive recruitment. An appropriate DBS check will be undertaken where required, and a criminal record will not automatically prevent appointment.
Other roles you may have experience of could include: Network Officer, Service Development Officer, Partnerships Officer, Quality Assurance Officer, Accreditation Officer, Programme Officer, Service Improvement Officer, Network Coordinator, Volunteer Development Officer or Homelessness Project Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
#INDNFP
Location: Hybrid – Home-based with some regional travel in England
Reports to: Head of Programmes and Impact
Contract: Fixed-term/Temporary maternity cover, approx. 12-month secondment
Salary: £30,600 per annum
Application deadline: Thursday 27th August at 9am
Interview information: We plan to hold online interviews from week commencing 7th September
About The Girls’ Network:
The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures.
We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and the West Midlands. We match girls aged 14–19 with trained volunteer mentors for one-to-one support. In addition to this core mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection.
Role Summary:
The Programme Development Officer is responsible for ensuring that The Girls' Network develops high-quality, consistent, and impactful programmes for girls and young women across all regions. Working closely with the colleagues in the Programme team, volunteers, and education establishments, the post-holder will support the development and continuous improvement of our mentoring, workshop, and ambassador offer. They will ensure that programmes are grounded in best practice and aligned to organisational strategy. Key responsibilities include leading programme quality assurance, developing resources, and delivering staff and volunteer training, while embedding learning from delivery to strengthen outcomes.
Alongside programme development duties, the post-holder will also be a member of the safeguarding team, acting as a Designated Safeguarding Officer (DSO). In this capacity, they will support the organisation's commitment to providing safe and inclusive programmes to girls and young women. This role involves supporting delivery staff on day-to-day safeguarding issues, refining policies as required, carrying out risk assessments, and auditing procedures to guarantee that safeguarding frameworks are consistently understood, accurately recorded, and central to service delivery.
Key Duties/Responsibilities:
Programme Development
Support the development and continuous improvement of The Girls' Network's programme offer, ensuring delivery aligns with organisational strategy and responds to the needs of the girls and young women we serve.
Develop and maintain programme standards, frameworks, and guidance to drive consistent, high-quality delivery across all regions.
Take ownership of The Girls' Network volunteering platform, ensuring it effectively supports volunteer engagement and delivery.
Ensure mentoring, workshops, and wider programme activities are aligned with The Girls' Network Theory of Change.
Work collaboratively with the wider programme team to identify opportunities to strengthen and evolve programme delivery.
Stay informed of sector research and emerging practice on mentoring, youth issues, and girls' empowerment, embedding relevant learning into programme design.
Collaborate with the Head of Programmes & Impact to ensure programme development activity reflects both operational needs and strategic priorities.
Quality Assurance and Improvement
Design and implement robust quality assurance processes that underpin excellence and consistency across programme delivery.
Conduct programme reviews, fieldwork, and quality assurance activities, identifying strengths, risks, and opportunities for improvement.
Work closely with the National Programme Manager to embed programme standards in day-to-day delivery and support the sharing of best practice across teams.
Produce actionable recommendations and improvement plans to enhance programme effectiveness and operational delivery.
Ensure programme resources, guidance, and delivery materials remain current, relevant, and aligned to organisational priorities.
Foster a culture of learning, collaboration, and continuous improvement across programme delivery teams.
Programme Resources and Training
Support the development, review, and maintenance of programme resources, workshop content, and mentoring materials.
Design and deliver training, guidance, and support for programme staff and volunteers to enable effective and consistent delivery.
Facilitate learning opportunities that build programme delivery capability across the organisation.
Safeguarding
Act as a Designated Safeguarding Officer (DSO) and support the development, implementation, and regular review of safeguarding policies and procedures across the organisation.
Act as a key point of contact for day-to-day safeguarding concerns, informing the Designated Safeguarding Lead(s) or relevant statutory bodies of situations/outcomes
Provide quality safeguarding advice and guidance to staff and volunteers as required.
Manage and respond to safeguarding concerns, disclosures and referrals, ensuring accurate documentation and appropriate action is taken in line with statutory requirements and The Girls’ Network policies. Initiate and coordinate referrals to external agencies and services, ensuring follow-up actions are carried out and monitored
Contribute to the delivery of safeguarding training and the promotion of best practice across the organisation
Keep abreast of safeguarding practice, making recommendations as appropriate, to ensure compliance with statutory and organisational guidelines
Maintain up-to-date knowledge of safeguarding legislation, emerging risks, and sector best practice.
Collate and produce safeguarding reports, data, and narrative for Head of Programmes and Impact as/when required.
Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
Person Specification:
Essential
Qualified teacher or experienced trainer, with a proven ability to design and deliver engaging learning programmes.
Experience of developing, implementing, and improving youth, mentoring, education, or employability programmes.
Experience of quality assurance, programme reviews, or service improvement activities.
Experience developing resources, frameworks, guidance, or training materials.
Experience using feedback, learning, and evaluation findings to inform programme development.
Strong organisational and project management skills, including accurate record-keeping, case management, reporting and the ability to manage multiple priorities effectively.
Excellent communication and stakeholder engagement skills, with the ability to build effective working relationships across a wide range of internal and external partners.
Commitment to equality, diversity, and inclusion, with a clear understanding of the barriers faced by girls and young women from disadvantaged backgrounds.
Strong knowledge of child and adult safeguarding legislation, risk assessment, statutory guidance, and best practice.
Experience managing safeguarding disclosures and referrals, including liaison with statutory agencies (e.g., social care, police, safeguarding boards).
Ability to handle sensitive and complex cases with professionalism, discretion, and sound judgement.
Ability and willingness to travel across our regions, as/when required (travel expenses will be reimbursed).
Desirable
A full, clean driving licence.
Experience working within the charity, education, youth, or mentoring sectors.
Experience developing youth participation and voice programmes.
Experience designing and implementing quality assurance frameworks, including evaluation approaches focused on outcomes and engagement.
Knowledge of social and emotional learning, employability, or youth development approaches.
Experience facilitating training and professional development for staff or volunteers.
Experience using digital platforms or developing digital resources to support learning, engagement or programme delivery.
Understanding of charity sector governance and the specific safeguarding considerations when working with volunteers.
Knowledge of current trends and best practice in mentoring, education, or youth development programmes.
How to apply
Please apply as soon as possible. You will be asked to complete your application by submitting your CV and answering a few application questions.
Appointees are subject to a DBS check. You must have the right to work in the UK to apply.
The deadline to submit your application is 27th August at 9am. Please note that we reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.
Use of AI in applications
AI can be a helpful tool for inclusivity and accessibility, and we recognise that it may support applicants with spelling or grammar. However, when it comes to our selection process, what matters most to us is hearing your authentic voice and personal experiences. We're not looking for polished answers — just your own experiences, in your own words.
Diversity at our core
The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the HR team.
Our Benefits
27 holiday days per year, plus public holidays (pro-rata for part-time staff)
Option to purchase up to 5 additional days of annual leave every year
Gifted birthday leave
3 days volunteering leave per year
Extended and comprehensive sick pay policy
Enhanced Family Leave pay policy
Pension scheme
Annual professional development fund to help you grow
24-hour Employee Assistance Programme for wellbeing support
Benefit from flexible, remote working options with a full suite of home office equipment.
A dedicated Girls’ Network buddy, available beyond the induction period for ongoing support
Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and network of female role models.
The client requests no contact from agencies or media sales.
International Nepal Fellowship (INF) is a Christian health and development charity. Since 1952 they have had a huge impact serving the most disadvantaged people and communities in Nepal.
As Nepal’s longest serving international NGO they continue to have ambitious plans. It is an exciting time to join INF as they enter a bold new strategic phase for 2026 to 2031.
The most disadvantaged communities in Nepal face a lack of access to healthcare, often walking for days to their nearest health post, or being unable to afford even basic treatment.
Kopila, who was diagnosed with leprosy several years ago, is a patient at INF’s Green Pastures Hospital in Pokhara, Nepal.
“Whenever I have to come back to Green Pastures I am grateful that all of the treatment is free, and I am happy because everybody there cares for me and loves me.”
We are looking for a Trusts Officer to join their small, passionate team. This is a fantastic opportunity to ensure INF UK’s key supporters feel valued and connected with the charity. In partnership with Nepali organisations you will support marginalised people to overcome the barriers they face due to issues such as disability, poverty, gender or caste.
Please note that this is a part time role, the hours are 22.5 hours per week (increased hours will also be considered, to a maximum of 30 hours per week).
If this sounds like the role for you, we would love to hear from you.
The Role
As Trusts Officer you will report directly to the Philanthropy and Trusts Manager, supporting them to deliver the highest level of stewardship to donors.
As part of the Fundraising and Communications team, you will make an important contribution towards the development of income from major donors and trusts and foundations.
The main responsibilities will include:
The Person
We are looking for someone who aligns with INF’s values and is passionately committed to their cause. You must be creative, compassionate and empathetic.
This role requires exceptional organisation and the ability to work proactively with initiative. As a small team being approachable, supportive and working collaboratively is key. Proven experience of building successful relationships both internally and externally is also vital, as well as exceptional written and verbal communications skills.
Prior experience in trusts fundraising would be advantageous, however an understanding of how your skills and experience would be transferable in the role would also be considered.
As a faith-based Christian charity, it is a genuine occupational requirement for applicants to have a personal commitment to the Christian faith. See the recruitment pack for more details.
Why INF?
INF UK has a small, supportive, connected team where ideas are welcomed and suggestions are encouraged. It is a real privilege to work with INF’s partners in Nepal, and a fantastic opportunity to learn about various projects and their delivery.
There is a genuine culture of learning and a real opportunity for development, especially at a unique phase of the charity’s long history as they work towards a new strategy.
INF places an emphasis on professional development and training to enable you to fulfil your role. They support employees in their desire to further their qualifications and careers, including offering opportunities to undertake training courses and attend conferences or events.
The charity offer agile working for all staff members which includes options for flexible working hours.
The charity’s other benefits include:
Please note that INF are unable to provide sponsorship for this position. All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory employment screening, a basic DBS Check, and three references satisfactory to INF UK (including one reference from a church leader or someone able to speak to your Christian faith).
If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief (save where a genuine occupational requirement applies, as set out above), gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
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