Support Worker Jobs

About You.

Are you a passionate advocate, ensuring those you work with can access the right support and entitlements?

Do you understand the rights of those recently arrived in the UK through both asylum and resettlement routes regarding benefits, healthcare, schooling, and housing?

Are you committed to empowerment, recognising the importance it plays in the lives of refugees as they rebuild their lives?

Are you comfortable travelling across the region to support families as they integrate in their local community?

Are you an excellent planner, able to work to tight deadlines, whilst being comfortable with change and flexibility?

Are you committed to standing alongside refugees, providing welcome and support as they rebuild their lives as well as listening and learning from those who remain resilient in the face of great difficulty?

The successful candidate will have a positive attitude and play an important part in delivering the best possible support to those we work with. You will be committed to, and actively demonstrate, our values, ethos and practice in order to achieve our vision – to see thriving positive communities where every refugee can contribute and make the most of opportunities.

We are looking for a new team member who can provide support to refugee families across Lincolnshire. Due to the nature of the work, you would need to hold a full UK driving licence, have access to a car, and be willing to travel to visit families, as well as attend team meetings in Derby.

Purpose of the role:

Assisting in the resettlement of vulnerable refugees and Afghan evacuees through the provision of advice, guidance, and support.

Context of the role.

Upbeat Communities delivers several services to welcome refugees and support them to rebuild their lives. We are looking to recruit an Integration Worker who will offer support working on the refugee resettlement scheme.

Refugee resettlement takes place across Derbyshire and Lincolnshire. Over the past 7 years, Upbeat Communities has welcomed and played a key part in the resettlement of Syrian refugees in partnership with local authorities in both counties. This role has included supporting families to apply for universal credit and set up bank accounts, registering with GPs and local schools in addition to integrating into their local community. Since the summer of 2021, we have taken on responsibility for the resettlement of Afghan families in both regions.

This role requires working within a fast-paced and dynamic environment to manage a caseload of participants' families, with a lot of travel across the county of Lincolnshire. Areas covered could including Sleaford, Bourne, Spalding, Skegness, Boston.

About us.

Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.

Our organisational values, lived out by our staff and volunteers, are:

We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY.  We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.

Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.

 

Main duties and responsibilities:

• Support the arrival and welcome of refugees and evacuees being resettled through initial reception and orientation.
• Promote the integration and independence of all those arriving through the Resettlement schemes. 
• Provide advice and support to individuals on benefits, housing, health, education, employment, and any other appropriate services required as part of the resettlement process; through home visits, outreach sessions, and attending appointments.
• Accompany individuals and families to appointments as required e.g. opticians, dentists.
• Encourage and support families to engage in community activities, and work towards integration and independence.
• Develop and maintain a supportive and empowering relationships founded on mutual respect, trust and the strengths of individuals.
• Communicate information to participants clearly and promptly, through the use of interpreters where required.
• Liaise with local authorities, housing providers, GPs, schools, and other relevant statutory services to ensure smooth referral, registration, and updates.
• Develop and maintain positive working relationships with external stakeholders to facilitate access to mainstream services for those in the scheme, to promote integration and independence.
• Engage with local voluntary and community sector organisations and networks to promote a culture of welcome and support for all participants.
• Deliver awareness sessions about the resettlement scheme and the needs of those being resettled, to a range of stakeholders and interested parties.
• Contribute to the review and development of the resettlement scheme.
• Carry out monitoring and evaluation processes as appropriate.
• Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.

Person Specification:

We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.
 

Qualifications & Experience

Essential

• At least 1 years’ experience of working directly with refugees (or vulnerable clients) in a support setting, providing advice, information, and guidance on a range of issues including benefits, housing, health services, education, and employment.
• Knowledge and understanding of the needs and experiences of asylum seekers refugees newly arrived in the UK.
• Experience of working with people from different cultures and backgrounds and an understanding of cultural diversity, equal opportunities.
• Knowledge and understanding of the roles that empowerment and independence play in the integration of refugees.
• Good spoken and written English, with the ability to communicate to participants and external agencies.

 Desirable

• Ability to speak a second language relevant to the refugee communities we work with (e.g. Arabic, Dari, Farsi, French, Pashtu, Sorani, Spanish, Tigrinya).
• Experience of delivering training or awareness sessions to a range of different audiences.
• Experience of working with families and children.

Skills & Attributes

Essential

• The ability to clearly communicate complex information to individuals who may be in a distressed or anxious state.
• Confidence and skills to negotiate on behalf of participants with service providers from both the statutory and voluntary sectors.
• An empathetic and compassionate outlook, whilst being able to maintain professional boundaries with those you work with.
• Ability to work effectively with interpreters.
• Ability to communicate with stakeholders and partner organisations.
• Ability to plan and manage your own workload.
• Commitment to some evening and weekend work.
• Willingness to travel across Lincolnshire and to Derby city (main base)
• A team player with a helpful serving attitude and a positive disposition.
• Good administration skills and competence in using email and Microsoft Office (Word, Excel).
• Commitment to demonstrate and participate in Upbeat Communities’ ethos and values.
• The right to work in the UK.
• Full UK Driving licence and access to your own transport.

What we offer as an Employer

• Annual team retreat to recharge, re-envision and build relationships across the team.
• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Flexible working to promote a good work / life balance.
• Opportunities for continued training and development.
• Regular support and supervision.
• Competitive pension scheme (5% employer contribution matched by 5% employee contribution) 

Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across three London boroughs and Hertsmere.

We are investing heavily in our stock and are committed to delivering high levels of customer care to a diverse client group.  This is an opportunity to make a difference and help shape our future success. 

SUPPORTED HOUSING OFFICER, London WC1X

£30,645 per annum (increasing to £33,310 after 12 months)

Putting your key working and communication skills to good use, you will provide effective support to residents through individual support plans with the aim of promoting independent living. A thorough knowledge of welfare benefits including housing benefit and a proactive approach to rent arrears are essential. A seven day rota system applies.

As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within.

We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance and a degree of flexible working.

If you would like to be considered for this post, an application form can be downloaded from our website.

Appointment is subject to Sapphire receiving an enhanced DBS Check which we consider acceptable. 

Closing date for return of completed application: Friday 14th June 2024

Interview: Week commencing 17th June 2024

Sapphire is a charitable registered housing provider. We welcome all applications and value diversity in our workforce.

SWAP is a charity providing support to asylum seekers and refugees living in the Wigan Borough.  We deliver a number of key services that include English classes, a Women’s Group and a case work service.  This post has 4 key functions:

1. Provide 1:1 advocacy and case work support to asylum seekers and refugees. 

2. By adopting an Outreach Model, make contact with people currently not accessing services, especially those living in outlying neighbourhoods.

3. Keep up to date on emerging needs and re-prioritise tasks accordingly.

4. Work in partnership with specialist support agencies to ensure asylum seekers and refugees receive services that address their needs.

The issues affecting asylum seekers and refugees are constantly evolving, and will require the worker to be adaptable, flexible and responsive.  For example, refugees are currently experiencing exceptionally high levels of homelessness, so this will be a current priority.  However, if homelessness reduces then project resources will be targeted elsewhere.  The post will operate from SWAP.s main base in Wigan, our Leigh Hub and community venues as directed by the needs of asylum seekers and refugees, including venues run by partner agencies.  The post is currently funded for two years.

Key duties and responsibilities

· Provide 1:1 case work support to asylum seekers and refugees living in the Wigan borough.

· Provide information to asylum seekers and refugees on issues affecting them (e.g. the asylum system, housing, asylum support, benefits, health and social care, education, employment and volunteering)

· Make contact with service users currently not engaging with support services, including those who face barriers to participation and those living in outlying neighbourhoods

· Help service users understand the options available to them and help them make informed decisions (e.g. Voluntary Returns, family re-union, working under the Skills Shortage List).

· To assess clients’ needs and devise appropriate support pathways

· Develop relationships with partner agencies and establish referral pathways (e.g. The Resettlement Team, Serco, The Brick)

· To kept abreast of current and emerging asylum and immigration policy

· Train, mentor and support volunteer

· To refer clients to other SWAP services and activities

· To assist in the delivery of training, educational and awareness raising programmes to local groups and organisations (e.g. schools, community groups, faith groups)

Values

· To encourage clients to become independent and to contribute to society

· To ensure client confidentiality and treat clients in a respectful and dignified manner

· To work in a way that promotes equality of opportunity and encourages community cohesion

What will I be doing?

The role of Community Youth Worker is, by nature, highly relational and is a position of great influence that enables you to nurture, inspire, connect and empower young people from all walks of life, so they can make the most of their lives. As such, it is a role which is demanding and carries great responsibility, but provides exciting opportunities to impact the lives of young people.

This is a varied role which carries with it a variety of different aspects and you are expected to manage your own workload and diary and priorities in liaison with your line manager and with the available time. Your role is primarily delivery but does also include some coordination relating to projects and volunteers. Due to the nature of the work you will be expected to work some evenings and occasional weekends.

What do we expect from you?

To meet, build healthy relationships with and help improve the lives of young people in Guildford Borough. This will be achieved through a variety of activities according to the needs of young people and the resources available to Matrix, including, but not exclusive to:

Community Youth Work

Community Youth Work takes many forms and while the actual work is subject to change according to the current needs of young people or Matrix, it may include:

• Detached youth work
• Running/assisting with after-school and/or holiday clubs
• Mentoring young people
• Supporting young people in a social enterprise environment
• Research of young people’s needs in the local community

Youth Café

The Youth Hideaway is our flagship project and is a fun open access youth café run by our team after school at our social enterprise café - The Hideaway.

As a Community Youth Worker some of your time will be spent assisting the Youth Café, Project Lead and Head of Youth Work in delivering this project and it may include:

• Helping to create a safe, fun and inspiring environment for the young people that attend
• Plan, prepare and deliver quality youth sessions
• Build healthy relationships with young people that attend the sessions, identifying and responding to the needs that may arise

Monthly Youth Hubs

Youth Hubs are fun open access youth clubs run by our youth workers in the community. These are run on a monthly basis on rotation in different areas within Guildford Borough. As a Community Youth Worker you will be responsible for planning, organising and running at least one HUB, which may include:

• Creating a safe, fun and inspiring environment for the young people that attend

• Planning, preparing and delivering quality youth club sessions

• Building healthy relationships with young people that attend the club sessions, identifying and responding to the needs that may arise

• Promoting the activities of the Youth Hub in the community

• Exemplify the charity's values and Christian ethos to the wider ‘Hubs’ team, leading them in prayer where appropriate.

• Promote the activities of the Youth Café in the community

GASP Motor Project

Matrix will often work in collaboration with partner organisations and following a successful run of pilot sessions we are pleased to confirm that from September 2022 we will be extending our work with GASP Motor Project.

Working in this setting is very similar to the mentoring work that we offer in schools and you may be expected to:

• Conduct one-to-one sessions to listen to, analyse and respond to the physical, intellectual, emotional, social and spiritual needs of young people
• Manage, monitor and evaluate caseloads as part of the one-to-one support sessions
• Develop and run a variety of contact points for the young people attending the project, including group sessions
• Build good working relationships with the GASP team

Schools Work

Our work in schools is varied and you may be expected to:

• Conduct one-to-one sessions to listen to, analyse and respond to the physical, intellectual, emotional, social and spiritual needs of young people
• Manage, monitor and evaluate caseloads within your allocated school as part of the one-to-one support sessions
• Develop and run a variety of contact points and projects for young people across the school, including group sessions and drop-ins and after school projects
• Alongside the Secondary Schools Project Lead, supervise and build a team of volunteers to work within the school
• Build good working relationships with school staff, CAMHS and other relevant local services
   

For further responsibilities, see attached Job Description

Personal Specification

Essential

• A strong youth work background in a relevant field e.g.: youth work, teaching, social work
• Able to relate well to young people in all environments including (but not exclusively)school, 1:1, open youth clubs and partner projects
• Capable of building relationships with and liaising with other professionals
• Experience of leading workshops and / or groups sessions with young people
• Able to set appropriate boundaries with young people, in all situations
• Agree with and able to support and work within the Christian ethos of The Matrix Trust. (This job has a “genuine occupational requirement” (GOR) for the post to be filled by a Christian).
• Able to work effectively alone and as a part of a team (including with volunteers)
• Good IT skills
• Excellent interpersonal skills
• This role will require the applicant to travel between multiple locations (local to Guildford) at various times

Desirable

• Professional qualification in a youth work related area (NVQ level 3 or equivalent)
• Experience of working in a school environment in a youth work capacity
• Experience in mentoring
• Experience of working with young people with behavioural difficulties, at risk of exclusion and/or Young offenders
• Experience of leading a team of volunteers

About the role:

As a support worker, your primary purpose is to provide comprehensive support to residents within a supported accommodation setting. Your role encompasses a wide range of responsibilities aimed at ensuring the well-being, safety, and development of residents.

You will be responsible for implementing holistic support strategies that address the emotional, practical, and housing management needs of residents. This includes assisting with practical daily task, facilitating access to educational and employment opportunities, and maintaining a safe living environment in accordance with organisational practices.

Additionally, you will manage individual caseloads, create tailored support and safety plans, and regularly assess their effectiveness. Collaboration with residents and other professionals is essential in this process to empower people and ensure their needs are met.

The role also involves daily shift delivery, operational functions, and liaising with stakeholders to address dynamic needs efficiently. Furthermore, you will act as an advocate for residents, collaborate with professionals from various disciplines, and facilitate a cohesive team environment through active participation and support.

About you:

• Person-Centred Support Approach: Ability to create collaborative support plans, build rapport, and foster collaboration with residents.
• Case Management and Assessment Skills: Proficiency in managing caseloads, conducting assessments, and analysing data to identify resident needs.
• Interdisciplinary Collaboration: Strong communication and coordination skills to work with professionals from various disciplines.
• Health and Safety Compliance: Knowledge of regulations and protocols, ensuring adherence to health and safety standards.
• Record Keeping and Reporting: Proficient in maintaining accurate records and preparing reports while adhering to confidentiality protocols.
• Policy and Procedure Adherence: Understanding and adherence to relevant policies and procedures in supported accommodation services.
• Continuous Learning and Improvement: Commitment to ongoing training, participation in reflective practice, and contributing to service improvement initiatives.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info: 

Closing date:Wednesday 5th June at midnight

Interview date: Interviews to be held week commencing Monday 17th June

This post will require an Enhanced DBS check to be processed for the successful applicant.

Support Lead

Hours per week: 37.5 (Full-time 5 days).
Salary: WM6 SCP27 £27,745 per annum.
Based at: Wandsworth Floating Support Service.
Contract type: Permanent.

Looking for an opportunity to make a real difference at one of London’s leading mental health charities? 

We know that housing and mental health are often linked. Poor mental health makes it hard to cope with housing problems, and housing problems can make mental health worse. 

With this in mind, we are proud to present this exciting role in our Floating Support Service. This service support people to live independently, and continues to be the only floating support service in the London Borough of Wandsworth. We’re looking for a mental health professional to join our passionate and dynamic team. You will support the Service Manager to manage the team while delivering high quality effective services. 

We’re a motivated, engaged, and efficient team, all working towards the same ambition. We’re committed to hiring diversely and inclusively, and to supporting those that join us to develop skills and reach their potential. We’re especially keen to hear from those who are innovative, adaptable, and highly creative. If you think you embody our vision, culture, and principles, please get in touch! 

You will:

• Provide support for the Service Manager in the Wandsworth Floating Support Team. 
• Work directly with a small caseload of service users, delivering support to enable independence and mental health recovery. 
• Carry out and evidence regular assessments of support needs; drawing up, implementing, monitoring and reviewing support plans, risk assessment and outcomes monitoring. 
• Promote independence, wellbeing, inclusion, and resilience. 
• Provide line management and ‘hands-on’ support to the staff team when complex support issues arise, or breaches of tenancy occur and take charge when there is a major incident. 

You are:

• Someone with at least two years’ experience within a visiting support, supported housing team and/or a floating support team. 
• Knowledgeable and experienced in working directly with people with mental health needs, including experience of working in a recovery-based service.
• Able to support planning and mental health recovery approaches with a compassionate and empathetic approach.
• Experienced in working across multi-agency approaches to health, including social services, landlords, and other service providers.
• Able to work cohesively and collaboratively within a team.
• Someone with a wide range of life experience, effective communication skills, and able to demonstrate degree level academic experience.
• Competent in using computer programmes and databases.

About us

• We are one of London's leading, community based, mental health charities, and have been providing support for over 50 years.
• We are a supportive team that make it a priority to support the wellbeing of our staff. 
• Over 50% of our staff have lived mental health experiences and everything we say and do is rooted in the experiences of people who know what it is like to live with a mental health problem.
• We have an excellent track record of delivering high quality clinical services to a range of local communities across the boroughs we serve.

Why work for us?

• Competitive Salary.
• Life-changing work.
• Learning and development opportunities.
• Passionate and professional workforce.
• Diversity and Inclusion.
• Cycle to work scheme.
• Generous annual leave package.
• Access to Employee Benefits with Employee Assist Programme.

 Application process

Please check the Job Description to ensure that you meet the requirements of the role.
Complete and submit the job application by 12.00pm on Tuesday 11th June 2024

REF-214097

JOB DESCRIPTION

Job Title: Bank Retail Assistant

Team:  Retail

Salary range/pay band: £14.74 per hour

Reports to: Head of Volunteer Development and Retail

Direct reports: n/a

Hours: Ad hoc as required

Location: Allocated shop

Introduction to Shooting Star Children’s Hospices

Shooting Star Children’s Hospices

Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families. 

It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.

Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally.  We have a reputation for delivering high quality care.  We have a CQC rating of ‘Outstanding’

 

Introduction

Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.

Part 1: Job Profile

 

a) Main purpose of  job

In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

Decision Making Authority

The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)

The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.

The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.

Essential and desirable skills and experience

 

Essential

• Experience in either retail or charity retail.

• Administrative/cash handling experience

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

Desirable

• Experience of managing a team of volunteers or staff.

b)Scope of job

The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.

1. Customer service

2. Processing and pricing of donations

3. Merchandising, display and promotion of stock and housekeeping

4. Sales and financial reporting

5. Coordination of volunteer team

Part 2: Main duties and key responsibilities

 

a) Customer Service – 25%

• Dealing with customer queries and complaints courteously and effectively

• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints

• Ensure that any refunds are processed in line with SSCH refunds policy

• Ensure that the advertised trading hours of the shop are adhered to

• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly

b) Processing donations – 25%

• Process all donations as soon as possible, prioritising Gift Aid and high value items

• Prepare and clean items appropriately for display

• Oversee the recycling and arranging of collections

• Promote Gift Aid is at all available opportunities

• Ensure that the ongoing need for donations is publicised

• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation

• Ensure that stock is properly managed and rotated in accordance with latest guidance

• Identify high value or specialist items that may need to be sold in another capacity

c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%

• Ensure that all merchandise is displayed attractively and that the window display is eye-catching

• Ensure that there are high standards of cleanliness and tidiness in all areas of the  shop

• Publicise promotions and special events

• Support and promote Corporate events as required

• Purchase consumables and stock items in a timely manner

d) Sales and financial reporting – 10%

• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated

• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this

• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance

• Ensure that the till procedures are always followed by volunteers

• Ensure that issues affecting trade are monitored and communicated

• Ensure trading standards regulations are complied with

• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues

• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept

• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide

e) Coordination of volunteer team – 20%

• Ensure that volunteers are fully briefed on shop priorities and performance

• When required roster the volunteer team to ensure maximum productivity

• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best

• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate

f) Other duties

• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.

• The post holder will be required to apply for a Disclosure and Barring Service check

• The post holder must live within the area of work

g) Mandatory Criteria

1. Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

 

2. Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.

3. Health and Safety

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

4. Mandatory Training

The post holder will attend all mandatory training relevant to their role

5. Our values and behaviours

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals. 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do.

Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.

Part 3: Person specification: Qualifications, experience and skill levels

 

a) Qualifications

Essential

• 5 GSCE’s A-C or equivalent including Maths and English

• Car driver/owner with full clean license

Desirable

• Retail or customer service qualification

b) Experience

Essential

• Experience in retail or charity retail either as a volunteer or employee.

• Administrative/cash handling experience

Desirable

• Experience of managing a team of volunteers or staff.

c) Knowledge and Skills

Essential

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

d) General attributes

Essential

• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team

• Is organised and methodical and able to multi-task

• Works well in a team and on own initiative

• Is able to build good relationships with others

• Is flexible and willing to undertake varied responsibilities as part of a team

What we offer

Pension scheme

• NHS Pension Scheme (eligible employees)

• Stakeholder pension scheme

• Employee contribution 3.5%

• Shooting Star Children’s Hospices contribution 4.5%

• Additional contributions – we will pay 1% above the contribution up to a limit of 7%

Annual leave

• 35 days including Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free employees)

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs. 

This role is for our Ealing Safe Space, 4:30pm - 11:30pm. You may be required to cover at other locations across Hammersmith & Fulham, Ealing and Hounslow.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc. 
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site. This role directly supports the service managers in keeping to a high standard service. 

You can download a PDF of the job description for this role at the bottom of the page.

Key Responsibilities

See attached job description for full list of responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of safety planning and de-escalation
• Experience of working with challenging behaviour
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans 
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients 

​Person Specification

See attached job description for full person specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks 
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Ability to work out of hours and on weekends

Disclosure and Barring Service Check

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Equal Opportunities

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.

The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.

We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.

What We Offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.

As a TEIO, you will;

• answer incoming calls, speaking to those affected by crime & manage a caseload
• make outgoing calls, assess needs and risks and action plan with callers
• work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
• liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
• work with the wider team to ensure an effective, trauma informed service is given to those affected by crime

You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.

You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.

Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

About the role:  

Rebuild East Midlands exists to support individuals who have experienced human trafficking and modern slavery to overcome the barriers that they might face in starting a new life, free from exploitation and slavery. As a Project Worker, you will be supporting them to connect with community resources, building resilience and improving wellbeing. You will take a holistic view to support people’s recovery to live fulfilling lives. 

We are expanding our Support Delivery Team and are looking for a Project Worker who will help us to deliver Trauma Informed support to the individuals we work with as they move forward with their lives, ensuring that support is tailored to each individual’s cultural and social needs. 

Rebuild East Midland’s organisation values are at the core of all that we do. The successful applicant will be an individual who shares these values with us: 

• We are future focussed. 

• We are consistent. 

• We focus on the individual. 

• We are flexible.

• We promote empowerment. 

Main duties and Responsibilities: 

• Key working and managing a caseload of individuals and their families, ensuring those we work with receive support appropriate to their individual needs. Supporting and signposting with regards housing, welfare rights, legal support, health, education/employment, and other aspects of life.

• Direct work with individuals, including home visits, 1-1 activities, or support to attend other agencies as required.

• To establish and maintain effective relationships with other agencies, including Social Services, other statutory and voluntary agencies, mental health services, Children Centres, GP's, and other health services, education, Court Witness Service, to ensure a multi-agency approach to support planning. 

• Promote Rebuild’s group activities to individuals and encourage to attend to enable social connection and belonging. 

• Support the planning and facilitation of group activity sessions and events. 

• Work in a needs-led, strength-based approach to partner with individuals to develop support plans to build resilience and support them to connect into the community. 

• Networking and building partnerships with local organisations and professionals to enhance the work of Rebuild in the local community. 

• To provide mental health first aid to mitigate the aftereffects of trauma caused by trafficking, sexual abuse, rape, domestic slavery or forced labour. 

• Keep accurate records for monitoring and evaluation purposes. 

• Some very occasional weekend and evening work may be required. 

• Make an active contribution to the overall work of Rebuild through team meetings, staff training, awareness and fundraising events, and any other appropriate activities. 

• Keep up to date with all organisational procedures, policies and professional codes of conduct and work towards best practice.

In the right candidate we are looking for someone who can evidence the following: 

• At least 1 year’s previous experience in a support setting. Preferred experience of working with people who have been affected by abuse, trafficking, homelessness, mental health, complex needs, offenders and/or refugees. 

• Awareness of Trauma Informed Practice. 

• Proven knowledge of working with community organisations and signposting to different services. 

• Ability to advocate for the needs of those we work with. 

• Proven experience of carrying out needs and/or risk assessments and the support planning process. 

• An empathetic and compassionate outlook, whilst being able to maintain professional boundaries with those you work with. 

• The ability to develop and maintain good professional relationships.  

• Able to react effectively to highly pressured situations. 

• Strong communication skills with proven writing ability. 

• Discretion and work in accordance with the Data Protection Act. 

• Good people skills especially with those whom English is not the first language. 

• Proven knowledge of safeguarding policies and procedures relating to adults and children and young people. 

• Valid employment rights to work in the UK. 

• The post holder will be required to undertake an enhanced DBS check. 

• The candidate will need to have a vehicle and valid driving licence. Mileage costs to be reimbursed.   

Rebuild East Midlands is committed to inclusive employment practices, and we encourage applications from individuals from diverse backgrounds and ethnicities. We encourage applicants to think creatively about how they can meet the requirements of the person specification. If there are essential criteria you do not meet, please do describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. 

Benefits: 

• Rebuild East Midlands are an organisation that prioritises wellbeing, which includes a personal wellbeing plan and regular collective wellbeing days with the team. 

• 30 days holiday per annum plus bank holidays plus another day off for your birthday. 

• Flexible working options available. 

• Regular support and supervision. 

• Regular clinical supervision with a qualified therapist. 

• Competitive pension contribution. 

• Training will be provided during an induction, as well as opportunities for continuous training and development whilst in post. 

Application process  

Please send a CV with a cover letter outlining your suitability for the post by making reference to the job description. 

Youth Engagement Worker 
Salary Banding: £27,500 -  £28,250 
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week 
Location: Hybrid / Hatfield - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

Herts Young Homeless (hyh) are seeking a dynamic and enthusiastic youth engagement worker to join our charity. hyh's strategic aim is to 'Be More Youth Led' and this role is crucial in supporting that commitment. The right candidate will be fun, open-minded, tech savvy and enjoy working using their own initiative. They will be passionate about youth engagement and motivated to translate youth ideas into actionable plans for the charity.

hyh believe that young people should have opportunities to have their voices heard, valued and acted upon in decisions that affect them. Young people are experts in their own lived experiences; at hyh we recognise that they are key to ensuring our services are relevant and work effectively for young people now and in the future.

This role will facilitate a variety of fun and meaningful engagement opportunities for young people to have a voice on decisions that affect them. The successful candidate will create open, safe and inclusive spaces for young people, to enable them to form and express their voice on issues that are important to them and to hyh. The youth engagement worker will have the opportunity to inform, develop and grow our youth engagement offer; if successful this may lead to professional development opportunities such as line management of volunteers and staff.

What can you bring to the team?

• Candidates Must have a full clean driving license and use of own vehicle for business purposes
• Co-facilitate annual ‘Youth Summits’; consulting young people from across the county on issues related to the charity/youth homelessness.
• Launch and facilitate a youth advisory board (online and in person). Act as an advocate to deliver key youth board messages to our leadership team and board.
• Co-ordinate work experience and apprenticeship opportunities for young people.
• Organise and co-facilitate social events for our young people.
• Support our young housemates in completing ASDAN qualifications.
• Support the content of our digital communication to young people.
• Complete relevant data to monitor and evaluate the effectiveness of youth engagement work.
• Ensure youth engagement and coproduction is considered at all levels of the organisation to ensure decision making is youth informed where appropriate.
• Develop new an innovative ways of involving hyh services users in shaping our services and coproducing our work.
• Ensure good ‘youth voice’ communication across all hyh services, providing updates at service team meetings.
• Co-ordinate young people’s involvement in staff recruitment, training and induction
• Establish and maintain good working relationships with external organisations and professionals.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

Please apply via the link on the vacancy found on our website attaching a CV with a covering letter AND/OR a short (less than 2 mins) video as to why they are passionate about youth engagement.If you require any adjustments to support your application please let us know and we will be happy to help where we can.

Closing Date 7th June 2024 and interviews will be arranged as applications are reviewed but will be no later than week of 10th June 2024.  The second stage will be a Young Panel Group Task followed by a personal Interview on the 18th June 2024.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

The Role (30hrs per week)

· To provide day to day management and supervision of our remote Support Team, providing guidance and support to deliver appropriate information and advice for our mums and families.

· Provide casework support to Mummy’s Star families.

· Work closely with the Operations Manager to implement consistent processes and ensure appropriate training and development for the Support Team.

Job Purpose & Responsibilities

Reporting to the Operations Manager, the post holder will manage the Support Team at Mummy’s Star. More specifically you will be responsible for:

Support Team Management (50%)

• Provide quality support, leadership, development and line management
• Oversee the delivery of individual, tailored support for families

· Regular review and assessment of caseload including co-ordinating weekly caseload meetings and management of new grant application flow to Trustees.

· Work with the support team to regularly monitor, evaluate and report on the support provided by Mummy’s Star.

· Act as Lead Professional in complex cases if required.

· Working with the CEO and Operations Manager to ensure the wider team has appropriate resources and support around wellbeing

· Complying with the charity’s administration, monitoring and financial systems

· Working in close partnership with health care professionals, charities, and other key stakeholders

· Work with the Operations Manager to develop new engagement tools for families to improve accessibility.

· Assist the team to co-ordinate the Ask the Expert events and other resources

· Contribute to, and support the development of, the charity locally, regionally, and nationally

Information and Support Casework Delivery (50%)

· Receiving referrals and assessing needs of families from contact via self referral (post, email, online and social media) and third party referrals (health care professionals, families and charities)

· Providing families with the appropriate support based on their needs, this will include 121 emotional support, signposting to financial/practical support and peer support via our online forum.

· Ensuring support to mums and families is reviewed at regular intervals. 

· Maintain and monitor the online peer support forum.

Other Duties and information about the role

· The post holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post as required to support the charity and beneficiaries.

· Some evening and weekend work may be required but time off in lieu (TOIL) will be given for this.

· A DBS check will be required for this role.

· Mummy’s Star promotes equal opportunities and as such all staff members are expected to treat staff, beneficiaries, and anyone else they interact with as part of the role, with dignity and respect and without discrimination. Any concerns around treatment or behaviour must be escalated to the CEO or Chair.

Day Care Officer – Day Care Centres 

Age UK Camden Day Care Centres are looking to recruit Day Care Officers to cover a range of hours and shifts across our two Day Care Centres. 

Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events. 

We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs. 

The successful candidate will: 

• Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users 

• Act as a key worker for individual clients

• Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests. 

Salary: Starting at £24,039.18 pa incl. London Weighting (pro rata for part time) 

Hours: A variety of roles with 25 hpw, 15 hpw and 10 hpw across a number of shifts (staff work across both centres so need to be able to travel to Kings Cross and Hampstead) 

Contract Type: Permanent 

Closing date: Monday 10th June 5pm 

Interview dates: 19th and 20th June 2024 

As part of the application process please submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in Fylde Coast area. This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.

Position: S11175 Stroke Association Support Coordinator

Location: Home-based, Fylde Coast, however, regular travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £16,043 per annum (FTE circa £26,700 per annum)

Contract: This is a fixed-term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 16 June 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 28 June and 1 July 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.

The Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes which will help them to prevent further strokes

· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running support groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.