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We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.
What you’ll do
Reporting to the Chief Executive, you’ll:
- Lead and develop our Volunteer Experience Team, who provide day-to-day phone and email support to our 6,000 volunteers, ensuring volunteers receive outstanding support from first enquiry to retirement
- Support our network of around 80 Volunteer Area Coordinators, helping them support local PAT volunteers
- Deliver our Volunteer Engagement Strategy, making volunteering with PAT easy, rewarding and well‑supported
About you
You’ll bring:
- Proven experience in volunteer management
- Great people management
- Excellent communication and relationship‑building skills.
- Experience in managing busy, volunteer‑facing services
- Experience using CRM systems and working with data and KPIs.
- A hands‑on, friendly leadership style and a genuine commitment to PAT’s mission.
Why join us?
Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:
- 28 days annual leave
- Hybrid working
- Health cash‑back plan and Employee Assistance Programme
- Employee discounts and flu vaccination
- Dog‑friendly office
- Opportunities to attend events such as Crufts
Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.
The client requests no contact from agencies or media sales.
Hybrid / High Wycombe (a minimum of one day per week on site)
Band 4: £36,000 – £38,000 + £312 working-from-home allowance
Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
Cluster Purpose:
The Fundraising & Communications cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
Role Purpose:
As Retention & Development Manager, you’ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities
Supporter Experience & Journeys:
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight:
- Track Regular Giving – net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention.
Mid‑Value & Legacy Development:
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell:
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration:
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-Wide Contribution:
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
KPIs you will own:
- Retention / churn: 12‑month retention (one off & RG), lapse rate, save‑rate on failed payments. – Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. – Experience & quality: thank you – SLA, complaint rate – Data & compliance: growth in contactable base; preference completeness; data hygiene.
3/6/12‑month milestones:
- 3 months: Retention dashboard live; thank‑you refresh delivered; welcome → second‑gift test launched; RG plan drafted.
- 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments.
- 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth.
Person specification
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
Personal Attributes:
- Highly motivated and results driven.
- Demonstrates integrity, trust, and respect in all interactions.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Role requirements
Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace’s mission with the Christian faith and character.
Company Overview
As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need – for refuge, a home, for health care, for education, for justice and human rights – we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region.
For more information and to apply, please visit our careers portal.
Closing date: 5.00pm on Tuesday, 12th May 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Head of Philanthropy is accountable for delivering significant philanthropic income for Justice & Care, including through personally secured major gifts, alongside building and leading a high-performing philanthropy function.
The postholder will design and execute the philanthropy strategy, hold and actively manage a portfolio of major donors and prospects, and personally secure five- and sixfigure gifts through direct relationship management and solicitation.
This is a hands-on income-generating role: the Head of Philanthropy will lead from the front on donor cultivation, stewardship and asking, while also setting direction, prioritising effort and building capability within the team to maximise long-term philanthropic income.
They will work closely with the Global Director of Fundraising on key relationships and strategic opportunities, supporting the growth of philanthropy across the UK and expansion into the US and emerging markets.
This role combines senior-level leadership with significant personal income delivery; candidates should expect to spend a substantial proportion of their time directly engaging donors and securing major gifts.
Global Scope
This role will support the growth of philanthropy across multiple markets, including strengthening the UK portfolio and developing opportunities in the US and emerging markets (e.g. Middle East), working closely with senior stakeholders to shape and deliver market-specific approaches.
Main Responsibilities
Your key responsibilities include, but are not necessarily limited to:
1. Strategic Leadership and Income Delivery
- Lead the development and delivery of the philanthropy strategy, with a clear focuson generating major donor income in the UK and driving growth in the US and emerging markets
- Be accountable for achieving philanthropy income targets, including through personally secured major gifts, working closely with the Global Director of Fundraising
- Translate organisational priorities into fundable propositions and compelling donor opportunities
- Actively shape and drive the philanthropy pipeline, making clear, evidence-based decisions about where time and effort are invested
- Work with the CEO, Board and senior leaders to prepare and support major donor asks, including co-solicitation where appropriate
2. Major Gifts and New Business
- Personally manage and grow a portfolio of high-value donors and prospects, typically at £25k-£250k+ level
- Lead all stages of the donor journey: identification, cultivation, solicitation and stewardship
- Personally secure new major gifts through one-to-one relationship building, tailored proposals and direct asks
- Develop and maintain a live pipeline of prospective donors with clearly defined next steps
- Take primary responsibility for preparing and delivering high-value asks, working closely with the CEO, Board members and Global Director of Fundraising
- Convert access to senior networks into tangible income outcomes
3. Team Leadership and Development
- Line manage and develop the Philanthropy Specialist and future members of the team
- Build capability within the team to support pipeline growth, donor stewardship and future expansion of the philanthropy function
- Establish strong ways of working, including prioritisation, pipeline management and CRM discipline
- Set clear objectives and KPIs for the team
4. Events and Strategic Engagement
- Design and lead a programme of philanthropic events with clear income andpipeline objectives
- Personally leverage high-value donor events to progress relationships towards major gifts
- Use international engagement and trips selectively where they support donor cultivation and solicitation
- Represent Justice & Care in philanthropic networks to generate new donor relationships
5. Pipeline, CRM and Reporting
- Own and maintain a live, decision-ready major donor pipeline
- Ensure robust pipeline management and accurate forecasting
- Maintain high-quality CRM data and reporting (Salesforce)
- Provide strategic insight on income performance, risks and opportunities
6. Other ad hoc duties
- Collaborate across the organisation to support delivery of shared objectives
- Contribute to cross-functional projects and organisational initiatives
- Undertake other tasks as required to support Development Team and organisational priorities
Joining Forces to end Modern Slavery
The client requests no contact from agencies or media sales.
Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them?
We’re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact.
What does this role do?
As Digital Product Manager, you'll:
- lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development,
- collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals,
- manage, coach and develop a Digital Product Officer,
- ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement.
Interviews for this role are provisionally scheduled for 7th and 8th May 2026 and will take place on Teams.
Could this be you?
We’re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You’ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Walk alongside people rebuilding their lives
Hope into Action is a national Christian charity that enables local churches to house people experiencing homelessness.
We are launching a new Hope into Action project in Milton Keynes, and are looking for a Church & Tenant Empowerment Worker to support tenants and church volunteers as the project begins.
This role focuses on relationship, encouragement, and practical support as people rebuild stability and independence.
About the role
At launch the project will involve one house with up to three tenants, supported by church volunteers and the Hope into Action network.
As Church & Tenant Empowerment Worker you will:
- Walk alongside tenants as they settle into their new home
- Support them in developing independence and life skills
- Help them access relevant services and appointments
- Encourage positive relationships within the house
- Support church volunteers who build friendships with tenants
- Maintain simple casework records and communication with the team
You will be supported by:
- a Location Lead
- Hope into Action UK systems and advisors
- trained church volunteers
- partner agencies
This means the role focuses primarily on people and relationships, rather than large caseloads or complex housing management.
About you
We are looking for someone who:
- Is motivated by their Christian faith
- Has compassion for people facing difficult life circumstances
- Builds trust easily and listens well
- Is organised and able to maintain clear boundaries
- Enjoys working collaboratively with volunteers and churches
Experience working with vulnerable adults, homelessness services, or community work would be helpful, but the most important qualities are empathy, resilience, and relational skills.
A role that can grow
As the Milton Keynes project grows and additional houses are opened, hours and responsibilities are expected to increase in line with the number of tenants supported.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in Greater Manchester Mayor’s Charity. Greater Manchester Mayor’s Charity launched in April 2019 with one clear vision, that homelessness has no place here in Greater Manchester. As one of the founding funders of A Bed Every Night, we have been at the forefront of efforts to reduce rough sleeping in the city region. Since our launch, our grant making has evolved to complement this emergency response through two additional priority areas: Places and Spaces, and Targeted Prevention.
But as the challenges develop, so does our response. Our next step is to support organisations and initiatives working with communities – as well as individuals – to turbocharge progress towards a city-region where everyone has a safe, genuinely affordable place to call home and everyone can flourish and thrive.
In collaboration with the VCFSE sector of Greater Manchester, 10GM, the GMCA and NHS GM, Greater Manchester Mayor’s Charity are powering the Live Well Communities Fund and helping the partners to grow the success of the first year of this programme.
The Partnership & Engagement Officer will play a central role in this new collaboration, driving forward engagement with VCFSE partners deploying the fund and delivering funded activities whilst also growing partnerships and identifying opportunities to grow the fund itself.
Spanning fundraising and engagement, this is an exciting opportunity at the heart of an innovative new stage for Greater Manchester Mayor’s Charity and the city region. If you are ready to take the next steps in your career, growing and developing in a fast-paced, high-profile charity and working alongside a small but committed team dedicated to addressing homelessness in Greater Manchester, then we look forward to receiving your application!
The Role
We are looking for a highly organised, confident individual who is excited working in a fast-paced, high-profile environment and passionate about addressing homelessness and empowering communities in and across Greater Manchester.
You will play a crucial role in growing the Live Well Communities Fund. This will include building relationships to identify and maximise funding opportunities, working with our Communications and Content Executive and the Live Well Communities Fund partner organisations to share learnings and impact from funded activities, and providing administrative support to ensure the smooth running of this project alongside our Office Lead.
You will be comfortable working flexibly within a small team, as well as engaging and networking with people and organisations across the public, private and VCFSE sector. You will have excellent written and verbal communication skills and be committed to our vision: a Greater Manchester where everyone has a safe, secure and genuinely affordable place to call home, and is able to flourish and thrive in a strong, resilient community.
This is a great opportunity for someone looking for a role in a dynamic and growing organisation with real social impact.
The Greater Manchester Mayor’s Charity values diversity. Dedicated to cultivating and upholding a culture of inclusion, we are committed to equal opportunity and anti-discrimination practices and full members of the Greater Manchester Good Employment Charter.
We seek diversity in our applicants and are particularly interested in attracting applications from candidates from historically marginalised groups and people under-represented in the Charity sector.
Homelessness has no place in Greater Manchester.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help launch a new initiative housing the homeless through the local church
Hope into Action is a national Christian charity enabling local churches to provide homes and support for people experiencing homelessness.
We are launching a new Hope into Action franchise in Milton Keynes, and are looking for a Location Lead to help establish and grow the project from the ground up.
Working with churches, volunteers, and the Hope into Action national team, you will help create homes where people can rebuild their lives within a supportive Christian community.
About the role
As Location Lead, you will provide local leadership and coordination for the Milton Keynes project.
At launch the project will involve one house supporting up to three tenants, working in partnership with our first partner church, New Life Church Milton Keynes.
You will help:
- Build partnerships with churches across Milton Keynes
- Support and encourage church volunteers
- Ensure safeguarding and governance standards are maintained
- Develop relationships with local agencies, supporters, and investors
- Lay the foundations for future houses and growth
You will work closely with Hope into Action UK advisors, who provide established policies, safeguarding frameworks, systems, and ongoing support.
This means you are not building a housing project from scratch - you are helping implement and grow an established national model locally.
About you
We are looking for someone who:
- Is motivated by their Christian faith and compassion for those experiencing homelessness
- Enjoys building relationships and connecting people around a shared vision
- Is organised, proactive, and comfortable coordinating people and systems
- Can work collaboratively with churches, volunteers, and community partners
- Has initiative and enjoys helping something new take shape
Experience in leadership, community work, housing, or charity management would be helpful, but we are equally interested in people with the right values, attitude, and relational skills.
A pioneering opportunity
This is an opportunity to help establish a project that could grow to support many more people across Milton Keynes in the years ahead.
As the project grows and additional houses are opened, hours and responsibilities are expected to increase accordingly.
For the right candidate this role could be combined with the Church & Tenant Empowerment Worker role (total hours to be agreed) which can be found on our website here..
To apply, please send your completed application form by 5pm, Friday 22nd May 2026
The client requests no contact from agencies or media sales.
Do you believe children should feel safe, happy, healthy and hopeful about their future? Because we do.
If you're an experienced legacy marketer and want to use your skills to help change childhoods and change lives, we'd love to hear from you.
We're recruiting for a Legacy Marketing Manager to join our team. In this role, you'll take the lead on the delivery and development of Barnardo's legacy and in-memory marketing programmes, playing a vital part in securing long-term, sustainable income for the charity.
This is a varied and rewarding role, offering a mix of strategic planning, campaign and project management, budget responsibility and people management. You'll work across a wide range of channels — including direct mail, telemarketing, DRTV and digital — and partner closely with internal teams and external agencies to deliver impactful supporter journeys and excellent experiences.
As Legacy Marketing Manager, you will:
- Lead the delivery and implementation of the legacy and in-memory acquisition and stewardship programme across multiple channels.
- Support the planning and development of the legacy and in-memory strategy, ensuring alignment with Barnardo's wider fundraising and organisational objectives.
- Manage in-memory income and legacy/in-memory expenditure budgets, including planning, phasing, monitoring and reporting against KPIs.
- Line manage and develop a team of Senior Legacy & In Memory Marketing Executives, fostering a culture of continuous improvement and high performance.
- Project manage a portfolio of legacy and in-memory campaigns, ensuring delivery to time, budget and compliance standards.
- Build strong internal relationships across Fundraising, Marketing, Digital, CRM & Insight and Children's Services to deliver integrated supporter journeys.
- Work with and manage external suppliers and agencies, ensuring effective delivery, compliance and value for money.
We're happy to offer remote or hybrid working (depending on location) and are open to discussing flexible working arrangements.
You will have:
- Substantial experience in legacy marketing, with a strong understanding of direct marketing and a proven track record of delivering successful campaigns.
- Experience of managing budgets and using insight and performance data to inform future planning and optimisation.
- Strong project management skills, with the ability to manage multiple priorities in a fast-paced environment.
- Experience of managing, motivating and developing staff, ideally in a remote or hybrid setting.
- Sound knowledge of fundraising best practice, compliance requirements, GDPR and data protection.
- Excellent written communication, interpersonal and stakeholder management skills.
If this sounds like you, we'd love for you to apply. If you have any questions about the role, please don't hesitate to get in touch.
Together, we can help build brighter futures for children and young people across the UK.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced and talented communications professional looking for your next challenge? Are you excited to take on a pivotal role which will shape the future of a national charity working on a key social justice issue? Can you use your expertise and experience to raise awareness of hygiene poverty, the charity’s work and bring critical supporters and stakeholders onboard? If this sounds like you and you’re motivated by improving the lives of people across the UK, we’d love to hear from you.
The Marketing and Communications Manager plays a key role in raising awareness of hygiene poverty and inspiring individuals and corporate partners to act in support of The Hygiene Bank’s mission. This role leads our communications strategy, creates compelling content, manages digital channels, secures regional and national media coverage for the charity, and supports national campaigns and events. You will have the opportunity to work with our exciting portfolio of corporate and brand partners, co-designing joint campaigns and initiatives, and positioning our communications to generate further support and income.You will also play an important role in our End Hygiene Poverty research and campaign partnership with the charity In Kind Direct.
Working collaboratively across the organisation and with external partners, the postholder ensures our brand integrity and messaging is clear, ethical and impactful, helping to amplify the voices of those experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. It is a varied, creative and meaningful role which sits at the heart of our work to ensure everyone has access to the hygiene essentials they need to feel clean, confident, and connected.
The charity is at a critical point in its development as we work to become a major national voice, working closely with others to drive significant change. Our people must be excited by the potential of what lies ahead, enjoy, and thrive in, change.
KEY RESPONSIBILITIES
1. Communications Plan and Implementation
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Develop and implement the annual communications and marketing plan in collaboration with senior leadership.
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Design communications which meet our objectives, with particular emphasis on raising awareness of hygiene poverty and the charity, securing the support we need and championing and celebrating our partners and stakeholders
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Ensure communications are accurate, impactful, and aligned with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
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Translate complex or sensitive issues related to hygiene poverty into accessible, compelling stories.
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Provide strategic communications support across teams and projects, including leading on National Hygiene Week, our flagship annual event and our partnerships with leading national brands, such as Boots, Unilever and smol.
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Provide communications support for our fundraising campaigns and optimise our calls to action across all media.
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Uphold high ethical and inclusive standards in all messaging and ensure our communications conform with accessibility standards.
2. Digital Strategy and Implementation
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Lead digital planning and delivery across our website, email, social media and digital campaigns.
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Manage digital advertising activity (e.g., paid social, Google Ads), ensuring strong ROI.
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Lead on the development and maintenance of our website to maximised our impact with audiences, including using SEO and traffic metrics to inform improvements.
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Oversee analytics, reporting and insight‑driven optimisation, using this to guide the work of yourself and the Communications Officer.
3. Content Creation
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Produce high quality written, visual and multimedia content for a variety of platforms – including media communications, social media, presentations and speeches and communications collateral to support all our campaigns.
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Create and update marketing collateral, including leaflets, posters and campaign toolkits.
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Manage, create and edit supporter newsletters and email communications.
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Commission and collaborate with designers, photographers and videographers and other external creative resources as required.
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Develop and hold a library of high-quality creative assets and imagery which support our proposition and share with partners and volunteers as needed.
4. Ambassadors and Influencers
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Build and nurture relationships with ambassadors, influencers and public supporters.
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Develop briefs, guidance and campaign plans for influencer activity.
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Ensure ambassador messaging aligns with organisational values and priorities.
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Identify opportunities to amplify diverse lived experiences and voices.
5. Events
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Plan and implement digital and in person events for THB audiences
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Lead promotional activity for national and regional events, campaigns and awareness moments including those with our brand and corporate partners
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Support branding and communications needs for in‑person and digital events.
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Coordinate communications for key campaigns such as National Hygiene Week and major partnership launches.
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Capture and produce event‑related content (photo, video, social).
6. External Engagement and media
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Act as the point person for our collaborative campaign with In Kind Direct (IKD) End Hygiene Poverty, coordinating joint activities and working closely with peers in the charity
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Collaborate and work with our corporate partners to produce co-branded communications and collateral which protects the integrity of our brand and aligns with our partners.
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Collaborate with sector organisations to amplify other campaigns and activities in pursuit of shared goals
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Support media relations through press releases, statements, case studies and briefing documents.
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Work with our external broadcast agency to create compelling broadcast opportunities to amplify our messaging and campaigns
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Secure local, regional and national coverage for the charity online, and in print
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Represent The Hygiene Bank in external meetings, partnerships and sector collaborations.
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Build relationships with community groups, corporate partners and volunteers.
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Provide campaign assets and messaging for partners to support wider engagement.
7. Data and Monitoring
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Monitor communications performance using analytics tools.
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Prepare monthly reports and recommendations based on performance data.
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Maintain accurate records of communications outputs, engagement and media coverage.
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Ensure GDPR‑compliant data handling and responsible content management.
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Prepare an annual review of communications and learnings as input to future plans.
8. Administration
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Manage communications timelines, schedules and project documentation.
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Coordinate with suppliers, agencies and freelancers, including managing budgets where required.
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Oversee approval processes for communications materials.
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Maintain organised filing systems and brand resources.
9. Team
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Work collaboratively across teams and with volunteers to support organisation‑wide communications needs.
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Line manage the Communications Officer, empowering and championing them in their role
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Provide guidance on messaging, brand use and digital best practice.
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Adopt a ‘can do’ and responsive attitude to requests from team members.
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Contribute to an inclusive, supportive and mission‑driven team culture.
10. Internal Communications
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Support internal newsletters, updates and team/trustee communications.
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Working with relevant colleagues, ensure staff and volunteers have consistent, clear and accessible information.
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Strengthen internal cohesion by supporting cross‑team information flow.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
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Outstanding written communication skills across a variety of media, from crafting social media content to producing case studies.
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A creative mindset, generating new and innovative ways to communicate our work.
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An appetite for change and continuous learning and improvement.
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Excellent organisational skills: self‑motivated, disciplined, able to work without close supervision.
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Ability to work under pressure and manage multiple projects simultaneously.
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Ability to represent the charity and its mission in a clear, emotive and factual way.
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Strong interpersonal skills: able to build and nurture relationships with volunteers, corporate partners and community groups.
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An enthusiastic, can‑do attitude; a self-starter and a team player with a flair for building relationships.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With a strong track record of roles in communications and/or marketing, you will be able to demonstrate:
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Proficiency in a range of communications tools, such as Canva, MailChimp, Wordpress, Google Adwords, Adobe, Microsoft Suites, Hootsuite, etc.
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Strong copywriting skills for a variety of audiences and formats.
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Ability to produce marketing and communications materials for multiple audiences across different platforms.
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Ability to communicate effectively with diverse audiences and stakeholders.
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Strong IT skills including CRM systems, PowerBI, social media channels, Wordpress, Google Analytics and related tools.
Please note that applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
How to apply
Closing date: Thursday 30th April @9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from 8th- 15th May 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
Lead with compassion. Deliver excellence in dementia care.
Age UK Enfield is a values‑led local charity supporting older people to live safe, independent and fulfilling lives. We are looking for an experienced, compassionate and highly organised Dementia Day Centre Manager to lead our specialist Dementia Day Centre at the Mabel Churn Centre.
The Dementia Day Centre Manager is a pivotal leadership role for someone who combines a deep commitment to person‑centred dementia care with strong operational, safeguarding and people management skills. You will be responsible for ensuring the service is warm, inclusive and dignified for people living with dementia, while also being safe, well‑governed and inspection ready.
Key responsibilities:
- Lead a structured, therapeutic day service with engaging activities tailored to individual needs.
- Champion safe practice and compliance, including safeguarding, assessments and the Mental Capacity Act.
- Recruit, lead and develop a high-performing team, ensuring consistent staffing and service continuity.
- Drive quality and smooth operations—maintaining inspection-ready records and oversight of transport and catering (including on-call/deputising as required).
About you
We are looking for a manager who is values‑led, confident and organised, and who understands the balance between compassionate care and robust governance.
You will bring:
- A Level 3 (or above) Health & Social Care qualification (or equivalent experience).
- Strong knowledge of dementia care best practice, safeguarding adults, and CQC Fundamental Standards (including MCA/DoLS).
- Proven experience leading staff and volunteers in a care or community setting.
- Confidence in assessment, person‑centred care planning, risk management and record keeping.
- Excellent IT skills and a clear commitment to maintaining accurate, inspection‑ready records.
- A genuine commitment to equality, dignity, inclusion and person‑centred practice.
Management and dementia‑specific qualifications, and experience overseeing transport or catering services, are desirable but not essential.
Why work with us?
At Age UK Enfield, we are proud to be:
- Values‑led: compassion, dignity and inclusion sit at the heart of everything we do.
- Supportive: we invest in our staff and believe strong leadership creates great care.
- Purpose driven: every role contributes directly to improving the lives of older people in our community.
If you are passionate about dementia care and ready to lead a high‑quality, inspection‑ready service where people truly matter, we would love to hear from you.
Closing date for applications: 3rd May 2026
Interviews will take place on 13th and 14th May 2026.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.


The client requests no contact from agencies or media sales.
We're looking for Kind, proactive and resilient Service Managers to join our Mental Health service in Croydon.
£46,852.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Responsible for maintaining quarterly staff succession plans
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Ability to lead and motivate staff to deliver excellent services
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind
* Excellent organisation skills
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* Educated to degree level or equivalent
* Experience of managing contracts and resources and delivering to budget and performance targets
* Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
* Experience of successfully managing external partnerships to ensure successful delivery of services
* Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
* Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
We are currently looking for a Senior Operations Manager to cover Yorkshire and the Humber deputising for the Area Manager as required.
The role will span the Yorkshire and the Humber (YatH) region and will have a focus on:
- Commissioner relationships
- Project management
- Performance and management of teams
- Engagement, building networks and partnership working
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
Yorkshire and the Humber is an expansive and innovative region and Victim Support is commissioned across it to provide high quality, person centred services to victims of a range of crimes.
We are looking for a highly motivated and passionate individual to join the team as a Senior Operations Manager. As the Senior Operations Manager, you will work closely with the Area Manager and be responsible for and accountable for the delivery and development of services across the region.
You will deputise for the Area Manager across all services and be accountable for agreed elements of the contract review and monitoring processes. You will also develop, implement and manage strategic work and specific projects across the region and will need a good mix of skills to enable them to plan, organise and innovate.
You will have a proven track record of Operational Management preferably within a voluntary sector agency and with some experience of the criminal justice system and the journey of victims of crime.
This role involves regular travel throughout Yorkshire and the Humber from a home base and due to this, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
To be successful in this role, tt is essential that you;
- have experience and knowledge of the voluntary sector and statutory agencies particularly within the criminal justice, health and social care sectors
- have knowledge and understanding of safeguarding and other regulatory requirements
- can show a track record of delivery of services similar in nature of those within Victim Support or a comparable agency
- are an experienced leader with excellent leadership and management skills including experience of managing change and processes across multi-functional teams
- are able to provide analysis and interpretation of data and reporting on findings
- have the ability to work with partners and build positive relationships at operational an strategic levels
- have the ability to manage proactively, innovatively and effectively securing high levels of performance, motivation and teamwork
- have the ability to manage a demanding workload and balance priorities
- can provide leadership, communications and actions that will exemplify the organisation's values
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Senior Brand & Content Manager
Role Overview
The Talent Set are delighted to partner with Tommy’s on a fantastic Senior Brand & Content Manager role. This position offers a unique opportunity to shape and elevate the organisation’s brand presence through innovative content strategies and compelling storytelling that make a meaningful difference.
This role will be a central point of integration across brand, content, social and campaigns – managing the content team to deliver high-quality, integrated marketing that grows reach and favourability, deepens engagement and ultimately helps more families bring their babies home.
Key Responsibilities
- Act as brand guardian, ensuring consistent and effective application of Tommy’s brand across all activity
- Deliver integrated, multi-channel brand and marketing campaigns that drive awareness, engagement and impact
- Act as the link between strategy and delivery, ensuring brand, content, social and campaign activity is aligned and effective across all channels
- Lead and develop content, social and creative design teams to deliver high-performing, audience-first, channel-specific work
- Monitor and analyse content performance, adjusting strategies to maximise impact and reach.
- Stay informed on industry trends and best practices to drive continuous improvement in brand communication
- Foster an inclusive environment where diverse voices and perspectives are valued and integrated into content plans
Person Specification
- Proven experience leading integrated, multi-channel brand marketing campaigns from planning to delivery
- Strong background in brand and/or content led marketing
- Experience managing and developing high-performing teams
- Proficiency in planning and delivering content across digital channels, particularly social and web
- Expertise using insight, data and performance metrics to inform decision and optimise activity
- Exceptional communication and collaboration skills, demonstrating a team-focused approach.
What’s on Offer
- Salary: £48,000-£52,000
- Permanent
- Hybrid, 2 days/week in London
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with the wonderful MND Association on an exciting Direct Marketing Officer role. This position offers an opportunity to lead impactful campaigns, build supporter engagement, and contribute to a meaningful cause within a dedicated charity organisation.
Key Responsibilities:
- Plan and deliver direct marketing campaigns across online and offline channels to recruit, retain, and strengthen relationships with supporters.
- Source and manage information to create appeals, newsletters, and supporter communications, liaising with colleagues and external partners.
- Manage relationships with external agencies and suppliers, including printers, fulfilment providers, and telemarketing firms, ensuring seamless collaboration.
- Monitor income and expenditure to ensure campaigns adhere to budgets and are delivered on schedule and to high standards.
- Analyse campaign performance against KPIs, prepare reports, and make informed recommendations for future initiatives.
- Respond promptly and professionally to queries regarding marketing campaigns.
- Stay informed about industry trends, competitor activities, and legal regulations to ensure compliance and innovative communication strategies.
- Undertake additional tasks relevant to the role’s purpose, maintaining alignment with the organisation’s mission and values.
Person Specification:
- Proven experience in designing and executing direct marketing campaigns in the not-for-profit sector, both online and offline.
- Strong understanding of direct marketing principles and experience collaborating with agencies to develop compelling materials.
- Excellent communication skills with the ability to establish strong relationships with external partners and internal teams.
- Proficiency in using CRM systems for campaign planning and analysis.
- High numeracy skills for analysing data and interpreting campaign results.
- Meticulous attention to detail, including proofreading and quality assurance.
- Effective project management skills, with the ability to handle multiple projects under tight deadlines, exhibit problem-solving capabilities, and make confident decisions.
What’s on Offer:
- Salary: £34,868
- Location: Hybrid - London or Northampton 1 day per week
- Contract: Full time and permanent
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Group Head of Finance
Eltham College Family of Schools | South East London
Salary circa £75,000 + excellent benefits
A rare opportunity to join one of London’s leading independent school groups at a genuinely exciting point of transformation and growth.
The Eltham College Family of Schools — comprising Eltham College Senior School, Eltham College Junior School and Blackheath Prep — is a high-performing, values-led organisation with an outstanding reputation for academic excellence and a rich co-curricular offering. Named London Independent School of the Year 2024 by The Sunday Times, the group continues to thrive despite wider sector challenges.
This is a pivotal appointment.
The newly created Group Head of Finance role offers the chance to step into a business that is not only successful, but evolving — with significant change underway across systems, structure and ways of working. For a commercially minded and hands-on finance leader, this is an opportunity to truly get your teeth stuck into something meaningful.
The opportunity
Reporting to the Bursar and working closely with the Executive Team, you will act as the senior finance professional across the group, providing both strategic leadership and operational oversight.
Crucially, you will join at a time of real momentum:
- A new finance system is being implemented across the group, requiring leadership to embed, optimise and enhance reporting capability
- The finance function is undergoing restructure, offering the opportunity to shape team design, capability and future direction
- There is a clear mandate to modernise processes, strengthen controls and drive efficiencies
- Senior stakeholders are engaged and open to fresh thinking and improvement
This is not a role where you simply maintain — this is a role where you build.
You will lead financial planning, reporting and governance across all three schools, supporting key strategic decisions including investment, estates development and long-term financial sustainability. Alongside this, you will remain close to the detail, ensuring operational excellence across the finance function.
The environment
Set across a stunning 70-acre campus in south-east London, Eltham College combines heritage with ambition. The group benefits from strong financial foundations, high demand, and a clear vision for continued success.
It is a collaborative and values-driven environment, underpinned by a commitment to education, development and community. Staff benefit from excellent facilities, strong leadership, and a culture that genuinely invests in people.
The person
We are looking for a qualified accountant with strong technical grounding and proven experience operating in a senior finance role.
You will bring:
- Experience of leading finance within a complex, multi-entity or multi-site environment
- A track record of improving systems, processes and controls
- The ability to lead through change and bring teams with you
- Strong stakeholder engagement skills, with the credibility to influence at senior level
- A proactive, hands-on approach with the ability to balance strategy and delivery
Experience within education or the independent school sector would be beneficial, but is not essential.
Why join?
This is an opportunity to join a thriving organisation that is not standing still — but actively investing in its future.
You will play a key role in shaping a modern, high-performing finance function, with the autonomy and support to make a real impact. For someone motivated by change, improvement and leadership, this role offers both challenge and reward in equal measure.


