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Are you passionate about supporting and transforming the lives of people who are experiencing homelessness in Hammersmith & Fulham?
We are looking for a motivated Senior Case Worker to join the team at our St Mungo’s Starlight project.
The Starlight project is a 6 bed refuge for Gay, Bisexual, Trans and Queer men and Non-Binary people made homeless due to domestic abuse. Our aim is to resolve homelessness through dedicated support over a 6-9 month period. We provide immediate safety, alongside advocacy and support, working to rebuild lives, address unmet needs and connect clients to specialist services, building resilience, independence and self-esteem to prevent revictimisation.
In the role of Senior Case Worker you will work with a wide range of partners, accessing strong local opportunities in Hammersmith & Fulham, including housing pathways, community resources, learning and specialist support. Starlight also has strong links with LGBTQ+ organisations across London. In this role you will:
- Take a leading role in the support, care and case management of all our residents, lone working and providing 1-1 case working with clients on a regular basis.
- Oversee referrals and lead on assessments.
- Maintain accurate compliant casework records, and other relevant admin duties.
- Manage a complex and varied caseload and using motivational interviewing techniques, person centred and trauma informed approaches to identify personal goals awork towards achieving them.
- Liaise with a range of external housing and specialist partners and agencies to achieve the best possible outcomes for our residents.
- Respond to challenging behaviour using a psychologically informed approach.
- Complete housing management and health & safety tasks to ensure a consistent, safe and quality service is provided.
- Work as part of the wider team with regular meetings, reflective practice and line management support and supervision.
About you
We are looking for a proactive and solution-focused person ready to take on a leading case worker role. If you bring the following, we would love to hear from you:
- You will be willing to learn and develop knowledge and skills, to support clients using a holistic, person-centred approach.
- You will have experience of assessing client needs and supporting people to address them through assertive case management.
- You can demonstrate genuine passion for supporting people to transform their lives, with a commitment to our recovery ethos.
- You will bring your understanding of the issues faced by people experiencing homelessness, including the specific needs of LGBTQ+ and Queer clients and survivors of domestic abuse.
- You have a track record of building positive relationships with clients, colleagues, and external partners such as local authorities and statutory services.
- You demonstrate the ability to work independently, use initiative in a lone working environment and remain motivated in a demanding and target driven role.
We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 8 June 2026
Interview and assessments on: 17,18,19 June 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
About the Bureau
We are the UK’s largest independent investigative journalism organisation and we exist to inform the public about the realities of power in today’s world. Our investigations expose systemic wrongs, challenge misinformation, and spark change.
We work strategically and collaboratively to maximise the impact of our fact-based reporting and share our findings openly with local, national, and international media outlets to reach as many people as possible.
About the role
Reporting to the Chief Operating Officer and working as part of the Operations team, this is a critical role at the centre of the Bureau’s financial set-up. You will lead the day-to-day financial management of the organisation’s income and expenditure across multiple projects.
The Bureau is entering an exciting period of development, with a growing focus on building our direct audience and diversifying revenue streams. The Finance Manager will play a key role in strengthening the organisation’s long-term sustainability and resilience, while helping to deliver its strategic objectives.
Key Responsibilities:
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Manage all bookkeeping functions, payroll, accounts payable, and receivable
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Prepare monthly, quarterly, and annual management accounts
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Oversee cashflow management and banking controls
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Collaborate with the CEO, COO, and Editors to develop annual budgets that support organisational growth and project delivery
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Work with the COO to analyse financial performance and identify current and future funding needs
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Work with the fundraising team to develop budgets and financial information for grant applications
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Prepare financial reports for senior management, funders, and the Board of Directors
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Coordinate the annual audit process and preparation of statutory accounts
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Provide financial analysis and insights to support informed decision-making
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Liaise with external partners, including auditors, payroll providers, banks, and HMRC
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Ensure compliance with financial regulations, donor restrictions, and internal policies
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Maintain and improve finance systems, processes, and controls
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Support colleagues across the organisation with finance-related queries and knowledge sharing
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Attend and contribute to finance committee meetings and wider team meetings
What we are looking for
We want someone proactive, organised, and collaborative, with excellent attention to detail and accuracy. The Finance Manager will need to take a solution-focused approach, enjoy working across teams, and be motivated by the challenge of building our long-term financial resilience.
You will also share our commitment to fostering an inclusive, welcoming and supportive culture across the Bureau.
You’ll be joining the Bureau at a pivotal moment in its development and this role offers a high level of autonomy, close collaboration with senior leadership, and the opportunity to enable work that creates meaningful impact in the world.
Skills and experience
Essential
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Professional accountancy qualification (ACCA, ACA, CIMA or equivalent), or equivalent demonstrable experience
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Strong financial management and analytical skills
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Confident communicator, both verbally and in writing
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Experience in producing management accounts and supporting VAT returns
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Experience in budgeting, forecasting, cash flow management, and financial reporting
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Experience in improving financial processes, systems, or ways of working
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Ability to manage competing priorities and work to deadlines in a fast-paced environment
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Experience working in a non-profit, charity, or similar mission-driven organisation
Desirable
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Experience using NetSuite, Oracle, or similar accounting systems
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Understanding of commercial income streams (e.g. reader revenue, membership, sponsorship, B2B)
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Ability to apply strategic thinking within the scope of the role
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Experience using automation tools or digital systems to improve efficiency and boost capacity
Benefits
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25 days of annual leave
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Option to work a nine-day fortnight – (by reduction in annual leave. For part-time staff, this will be prorated according to contracted working pattern)
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Flexible and hybrid working arrangements
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EAP – Employee assistance programme
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Enhanced sick pay
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Enhanced maternity and paternity pay (after 12 months’ service)
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Learning and development opportunities
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Cycle to work scheme
How to apply
The Bureau is committed to being an equal opportunity employer. We strive to create a diverse, inclusive, and adaptable environment where people are encouraged and supported to do their best work. We welcome applications from those belonging to groups traditionally underrepresented in the media. We are happy to consider flexible working options.
Please also fill out our Equality Monitoring Form on our jobs page, which is anonymous, so we can better track who we are reaching.
To be considered for this job, you must have the right to live and work in the UK
To apply to be our Finance Manager, please email your CV and covering letter to the email located on our jobs page by 6 pm on Wednesday, 8 June 2026. Interviews will take place in mid/late June.
The client requests no contact from agencies or media sales.
About the role:
At Camden Young Person’s High Support Accommodation Service, nights matter. They can be the point where worry, distress, conflict or risk comes to the surface - and where calm, skilled leadership can make all the difference. As Night Manager, you will lead the overnight service, making sure young people experience safety, consistency and support when they need it most.
You will be the senior operational decision-maker overnight, leading the night team to respond confidently to incidents, safeguarding concerns, missing young people procedures, building safety, visitor access and any actions handed over from the day team. You’ll work with a high level of independence, while knowing when to liaise with the on-call manager, emergency services or wider management team to keep young people, staff and the building safe.
This is also a role about connection. You’ll line manage, support and guide Night Workers, oversee locum or agency staff where needed, and make sure overnight learning, handovers and emerging themes are shared clearly with the Service Manager and wider team. Through trauma informed, strengths-based and psychologically informed practice, you’ll help build a service where night and day support feels joined up, purposeful and ambitious for young people’s futures.
About you:
- You are calm, confident and steady under pressure, with the judgement to manage risk overnight and know when to escalate.
- You have experience supporting, supervising or leading staff in supported accommodation, youth work, social care, housing or a similar setting.
- You understand the needs, strengths and risks of young people in high support accommodation, including safeguarding, trauma, distress and non-engagement.
- You can create clear structure without losing warmth, building a team culture where staff feel supported, accountable and able to do their best work.
- You communicate clearly and confidently, with strong records, handovers and partnership working that help keep support joined up across day and night.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 31st May at midnight
Interview date: Sunday 14th June in person at a Young Person's Service
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: West Midlands/North
Home working with occasional work from Crisis Skylight in Birmingham/Merseyside or Newcastle in line with Crisis Hybrid Working Policy
About the role
Up for a challenge? Excited about Corporate new business and experienced at building impactful philanthropy networks? Join us at Crisis as our Fundraising Manager (England) where we're looking for an experienced high-value fundraiser who specialises in winning and delivering regional corporate partnerships and philanthropy.
We are at the start of an exciting new journey to grow high value income in our nations and regions. You will have a great role within a motivated team and have the opportunity to build your fundraising strategy: You will have the autonomy to develop your own high value network, prospects and income pipeline: You will collaborate with our wonderful Skylight teams across England to develop and deliver compelling and bold cases for support.
If you have a great track record in identifying and securing regional corporate high value partnerships and donors and aren’t afraid of a challenge we would love to hear from you.
About you
· Dynamic, experienced, high-value fundraiser
· Specialist in identifying, delivering and winning regional corporate partnerships and philanthropy
· Experienced at identifying, pitching and successfully securing 5 and 6 figure partnerships
· Enjoy creating and delivering compelling Cases for Support
· Results-driven – we have ambitious plans as a charity and as a team
· Enjoy travel; you will be based at either Crisis Skylight Birmingham or Newcastle with regular travel as required. NB we have Skylight Centres in Birmingham, Newcastle, Merseyside, Oxford and London
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 14 June at 23:59
Interviews will take place online w/c 22 June
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
For more information about our work please our website
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Manager
The Noah Jordan Foundation
Location: Cornwall, UK
Salary: £35,000–£40,000 (depending on experience)
Hours: Full-time preferred (part-time may be considered)
Reporting to: Charity Director
Working closely with: Board of Trustees
Additional Requirements: Flexibility to work occasional evenings and weekends in line with events, campaigns and charity activities, with willingness and ability to travel across the UK as required.
About The Noah Jordan Foundation
The Noah Jordan Foundation is a fast-growing UK children’s charity established in memory of Noah, who died in 2024 from POLG mitochondrial disease, a rare and devastating paediatric mitochondrial disorder which can cause severe neurological deterioration and liver failure in children, and for which there is currently no effective treatment or cure.
Following Noah’s death, his family made him a promise: that his legacy would help change the future for children and families affected by mitochondrial disease.
The Foundation was established to deliver that promise through three charitable objectives:
Medical Research
Funding pioneering medical research to improve clinical management, accelerate the development of effective treatments and ultimately help drive progress towards cures for rare paediatric mitochondrial diseases, including POLG-related mitochondrial disorders.
Raising Awareness
Increasing awareness and understanding of mitochondrial disease amongst healthcare professionals, organisations and the wider public through campaigns, events, education and training.
Supporting Children and Families
Providing practical and emotional support to children and families affected by mitochondrial disease through information, resources, services and financial assistance where possible.
Since launching in September 2024, thanks to our incredible community, the Foundation has grown rapidly, raising more than £400,000 in just over 18 months.
Our Impact
The Foundation has already:
- Fully funded a three-year medical research PhD programme into POLG mitochondrial disease at the Mitochondrial Research Group (MRG) at Newcastle University, under the guidance of one of the UK’s leading Professors of Paediatric Mitochondrial Medicine, who also serves as a Charity Medical Advisor to the Foundation.
- Supported affected children, families and organisations across the UK.
- Developed national corporate partnerships and strategic relationships.
- Built a growing national supporter community and dedicated volunteer network.
- Established a growing national profile across mitochondrial disease awareness, fundraising and advocacy.
- Begun work towards funding further pioneering mitochondrial disease research and delivering long-term charitable impact.
Everything achieved so far has been built through passion, community and an unwavering commitment to creating meaningful change. Whilst we are proud of what has been achieved during our first 18 months, we believe this is only the beginning.
The Foundation is now entering an exciting and important phase of development as we strengthen long-term sustainability, diversify income, grow partnerships and build the organisational capability required to maximise impact for children and families affected by mitochondrial disease across the UK, whilst contributing towards change around the world through research, awareness and support.
We are seeking an exceptional individual to help build upon the momentum already created and shape the Foundation’s continued growth and long-term impact.
The Opportunity
This is an opportunity to help build a nationally recognised charity at an exciting and formative stage of its journey.
The Noah Jordan Foundation is building towards becoming a nationally recognised force for change within paediatric mitochondrial disease research, awareness and family support.
As the Foundation’s first full-time employee, the Charity Manager will play a key role in shaping the future culture, structure and direction of the organisation.
Reporting directly to the Charity Director and working closely with the Board of Trustees, you will help develop organisational strategy, grow income, strengthen operations, build partnerships and support the long-term sustainability of the Foundation.
The Charity Manager will act as the Foundation’s operational and fundraising lead, helping drive continued growth and maximise impact for children and families affected by mitochondrial disease.
This role requires someone equally comfortable developing strategy, building partnerships and driving income growth, whilst also rolling their sleeves up and supporting practical delivery where required.
One day may involve developing fundraising strategy, corporate relationships or marketing initiatives. Another may involve supporting volunteers, delivering events or solving operational challenges.
From partnerships, fundraising strategy and marketing to events, administration and operational support, the successful candidate will need to be comfortable contributing wherever required.
This role will suit someone ambitious, adaptable and proactive who thrives within fast-moving environments and enjoys building meaningful impact from the ground up.
For the right person, this is a rare opportunity to help shape a growing charity and leave a lasting legacy.
Key Responsibilities
Fundraising and Income Growth
- Lead and grow fundraising activity across the Foundation.
- Develop and manage corporate partnerships and sponsorship opportunities.
- Identify and secure trusts, grants and major donor funding.
- Support regular giving and community fundraising growth.
- Help develop long-term fundraising strategy and income diversification.
- Build and nurture relationships with donors, businesses, trusts and strategic partners.
- Develop proposals and pitches for supporters, businesses and stakeholders.
- Identify opportunities and support sustainable income growth.
- Strengthen supporter stewardship and donor relationships.
- Support fundraising campaigns and flagship charity initiatives.
Operations and Organisational Development
- Help build systems, processes and operational structures as the charity grows.
- Support governance, compliance and reporting requirements.
- Develop reporting frameworks and performance measures to support Trustee oversight and organisational growth.
- Support budget monitoring and financial administration alongside Trustees.
- Lead, support and help develop the Foundation’s dedicated volunteer network, helping build a positive, engaged and high-performing volunteer culture.
- Support CRM systems and fundraising pipeline management.
- Help develop internal processes to support sustainable long-term growth.
- Undertake additional responsibilities commensurate with the role where required.
Communications, Marketing and External Engagement
- Support planning and delivery of campaigns, events and public engagement activity.
- Lead marketing, communications and storytelling activity to strengthen awareness, supporter engagement and fundraising.
- Help develop campaigns that increase awareness and understanding of mitochondrial disease and strengthen the Foundation’s profile.
- Support content development across digital platforms and supporter communications.
- Represent the Foundation externally with professionalism, warmth and passion.
- Build and strengthen relationships with supporters, businesses and stakeholders.
- Represent the needs of affected children and families and help drive innovation, awareness and positive change.
- Work closely with the Charity Director on strategic development and future growth.
About You
We are seeking someone with:
- Approximately 5–10 years’ experience within fundraising, charity development, partnerships or organisational growth.
- A proven ability to build relationships and generate income.
- Strong communication, influencing and stakeholder engagement skills.
- Strong relationship-building and partnership development skills.
- Confidence developing proposals, presenting ideas and pitching to supporters, businesses and stakeholders.
- The ability to balance strategic thinking with practical delivery.
- A proactive, adaptable and solutions-focused mindset.
- A willingness to learn, develop and grow alongside a rapidly evolving organisation.
- A willingness to be hands-on and contribute wherever needed.
- Strong storytelling and communication skills, with an understanding of how marketing and communications drive awareness, fundraising and supporter engagement.
- Empathy, emotional intelligence and professionalism.
- A willingness to travel and support events across the UK.
- Flexibility to work occasional evenings and weekends.
- A full UK driving licence and access to transport.
- A genuine passion for meaningful work, long-term impact and improving outcomes for children and families affected by mitochondrial disease.
- Ambition, resilience and commitment to creating lasting impact.
We would particularly welcome applicants with experience in corporate partnerships, fundraising strategy, charity growth and development, community engagement, marketing and communications, events and campaigns, trusts and foundations, and organisational development and scaling.
We recognise exceptional candidates may not meet every element of the criteria listed above. If you are passionate about our mission, bring transferable experience and believe you could make a meaningful contribution to our future, we would encourage you to apply.
We understand that the right person may come from either the charity sector or a related professional background with transferable experience in partnerships, fundraising, business development, communications, marketing or organisational growth.
Experience working within a growing charity or purpose-led organisation would be highly advantageous.
Why Join Us?
This role offers the opportunity to:
- Help shape the future of a fast-growing children’s charity.
- Work closely with an ambitious and passionate leadership team.
- Build meaningful partnerships and projects with national impact.
- Directly contribute towards advancing pioneering mitochondrial disease research, raising awareness and supporting affected children and families.
- Be part of a community determined to create lasting change.
- Help build a charity designed to create lasting impact for generations to come.
We couldn't save Noah, but together, we can change what happens next.
The extinction of Mito, one stomp at a time.
The Extinction of Mito, One Stomp at a Time.
The client requests no contact from agencies or media sales.
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£36,000 - £38,000 + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities:
Supporter Experience & Journeys
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight
- Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard and understanding of retention.
Mid‑Value & Legacy Development
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-wide Contribution
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines.
- Experience with payment recovery tools and card update flows.
- Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor-first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
- Highly motivated and results driven.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Monday, 15th June 2026.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Services & Data Processing Officer
Reporting To: Internal Communications Manager
Salary Range: £32,000 - £37,667
Contract Type: 6 Month Fixed Term Contract
Location: Hybrid, London
Working days/hours per week 35 hours per week, 9am – 5pm, Monday – Friday.
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
Deliver excellent supporter services function to support growth in public fundraising. Ensure excellence in supporter experience and care. Support the efficient and compliant delivery and financial reconciliation of our fundraising campaigns and activities. Work across the Fundraising, Finance, Info Centre, and Marketing teams.
Duties and Responsibilities
- Manage supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
- Support the Supporter Services and Compliance Manager to develop and deliver management information related to supporter complaints.
- Work with the Finance team to deliver processes to support donor refunds and cancellations.
- Support the Supporter Services and Compliance Manager to manage relationships with external fulfilment houses, payment providers (Stripe, GoCardless), and fundraising platforms (Enthuse, Just Giving, CAF, CAF America) on behalf of FareShare to ensure compliance and optimal supporter experience.
- Further duties as and when required by the fundraising operations team and wider directorate.
- Manage and lead supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
- Deliver an outstanding level of customer service, keeping within agreed SLAs and KPIs.
- Coordinate and implement training on the use of the 8x8 telephony system for Fundraising and Marketing teams.
- Record all interactions accurately and clearly in Salesforce within agreed SLAs.
- Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Person Specification
- Experience of working in a fundraising supporter or customer services environment.
- Good communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Excellent phone manner, including ability to cope with challenging conversations.
- Understanding of financial reconciliation processes and the role of a CRM in effectively managing income processing
- Good problem-solving skills.
- Organised and methodical approach to work.
- Good knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.
- Knowledge of the fundraising regulatory environment, including the Fundraising Regulator Code of Practice, HRMC Gift Aid regulations, GDPR and PECR.
- Knowledge of Salesforce and/or Microsoft Dynamics.
- Ability work under pressure and meet deadlines.
- Good numeracy skills with excellent analytical skills to interrogate data.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced corporate fundraiser to help maximise charitable income to The Christie Charity by developing the corporate fundraising portfolio and securing corporate support and sponsorship from new and existing business contacts.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced corporate fundraising manager with demonstrable success in building relationships and maximising income from corporate supporters, sponsors and prospects. The role will lead on securing new business partnerships and developing a varied portfolio of exciting opportunities and events.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and highly organised grant manager with exceptional communication and relationship building skills, to manage all aspects of grants from The Christie Charity to the NHS Trust.
The role will take responsibility for collating project information and supporting internal teams to communicate and demonstrate project impact and ensure accountability to our external partners and audiences.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.
The client requests no contact from agencies or media sales.
We are seeking a qualified Solicitor or Legal Executive, to fill the post of Employment Law Manager. We also welcome applications from paralegals with 5 years experience who wish to qualify as a solicitor (England and Wales).
You will be required to provide complex professional legal advice on employment law matters to our management team, national executive committee and members. Managing a team of junior colleagues and supporting their complex casework, you will advise on collective employment law matters and review first stage complaints.
Salary and Location
- Band 4, London Spine points 27-23 or Regional 30-26
- London starting salary: £53,726 p.a. rising to £61,115 p.a. in annual increments or Regional starting salary £49,663 p.a. rising to £56,081 p.a. in annual increments
- PCS London or Region
Successful candidates for the Employment Law Manager will be able to demonstrate:
- Proven experience in an employment law field, or qualified solicitor from any UK jurisdiction.
- Experience in staff management, appraisals, and complaints handling.
- Good communication and negotiation abilities.
- Ability to prioritise and manage workloads.
- Commitment to promoting equality and diversity in the workplace.
- Ability to work collaboratively and manage legal issues.
- Their commitment to the SRA Professional standards and behaviours.
The main duties of the Employment Law Manager role include:
- Delivering legal guidance and representation on employment law issues.
- Providing supportive management for caseworker colleagues.
- Conducting legal research, drafting advice, claims, and other legal documents.
- Providing support to senior colleagues on more complex matters.
- Advising the union on legal aspects of bargaining or campaigning matters.
You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential.
Closing date: at 12 midday on Monday 22 June 2026
Interviews will be held in person at PCS Clapham on 8 July 2026 and 9 July 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: EMPLOYMENT LAW MANAGER
Ref: 1026
Grade: Band 4, London or Region
Salary:
London Spine points 27- 23
London starting salary £53,726 p.a. rising to £61,115 p.a.
Regional Spine points 30 - 26
Regional starting salary £49,663 p.a. rising to £56,081 p.a.
Location: London/Region
Purpose of the job:
To deliver a professional legal advice, guidance, and representation on employment law matters to staff and members.
To undertake a management role with direct responsibility for Employment Law Caseworker (B3) ( Paralegals)
Responsible to:
Band 5, National Officer Employment Law
Responsible for:
Band 3 Employment Law Caseworker (Senior Paralegals /Junior Lawyers)
Contacts
External:
PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.
Internal:
PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.
Main duties and responsibilities
1. Key areas
- Undertake training to complete the SQE or specialism in employment law
- Assist in legal research into past cases and documents
- Draft and prepare claims or other legal documents
- Assist in providing legal advice to SMT, NEC, members
- Keep up to date with new developments in employment legislation
- Assist in providing employment law briefings to PCS staff about changes in employment legislation
- Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
- Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
- Assist with the development of the Unions policy objectives including the PCS planning process
- Assist with leadership in delivering the unions Legal and Employment Rights strategy
- Provide assistance with the unions bargaining, organising, campaigning, equality, learning and digital agendas
- Manage people and resources in the Legal and Employment Rights Unit
- Provide advice to relevant committees including assisting in the preparation and presentation of reports
- Monitor and report on issues and initiatives as requested
- Assist with input into budgetary processes including bid preparation, monitoring and control where relevant
2. People Management
- Manage work allocation and workflow, future planning and support for officer team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials
- Deputise for Line Manager when required
3. Communication
- Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
- Draft complex communications including briefs and reports
- Communicate with members by assisting in the production of circulars and briefings, and by addressing meetings and conferences etc
- As necessary, represent PCS and liaise with outside bodies
4. Casework Management
- Advise in the handling of personal casework
- Liaise with solicitors, internal and external bodies on the handling of personal casework
- Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
- Maintain and improve own knowledge of the developments in employment law and practice
5. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
6. Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
7. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: EMPLOYMENT LAW MANAGER
Ref:1026
Date: May 2026
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Newly qualified Solicitor/Legal Executive/Qualifying law degree OR 5 years experience in an employment law related role
EXPERIENCE
- Employment law and legal management, including advocacy and representation
- People management including induction, work allocation, appraisal and conduct
- Leading committees and teams
- Industrial relations and negotiations
- Project management, problem solving and decision making
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Employment rights, equality legislation, discrimination law and working practices
- Impact and use of Digital and IT applications in a trade union
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to work collaboratively and manage complex legal issues
- Ability to identify and set standards and priorities
- Ability to provide timely advice and guidance
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Head of Financial Operations
London | Hybrid Working
1 Year FTC
An exciting opportunity has arisen for an experienced finance leader to join a highly respected higher education institution at a pivotal time in its development.
Reporting to the Deputy Director of Finance, this role will lead a large Financial Operations function, overseeing accounts payable, income and receivables, and finance systems teams. Managing a team of approximately 15 staff, you will play a key role in ensuring the delivery of efficient, customer-focused financial services, while driving continuous improvement across systems, processes and controls.
Working closely with senior stakeholders across the organisation, you will be responsible for the effective management of income collection, supplier payments, cashflow and working capital, alongside maintaining a robust internal control environment. You will also lead the ongoing development of financial systems and support the wider finance leadership team in delivering strategic change initiatives.
The successful candidate will be a qualified accountant (CCAB) with significant experience leading financial operations within a complex organisation. You will have a strong background in transaction processing, financial controls, systems development and team leadership, alongside a proven track record of driving change and improving service delivery. Experience of ERP systems is essential, while exposure to the higher education sector would be advantageous.
This is an excellent opportunity for a collaborative and forward-thinking finance professional looking to make a significant impact within a values-led organisation known for innovation, creativity and academic excellence.
To find out more, please get in touch with Rosemary Pini from Allen Lane for a confidential discussion.
Head of FP&A | Permanent | £63,000 - £67,000 | London | Hybrid
For a well-known charity in central London, we're recruiting a permanent FP&A Lead to join a high-performing finance team. This role will design and deliver accurate and timely financial information, supporting the decision-making process for stakeholders. The role will manage a Finance Business Partner and Systems Analyst and will lead on ensuring the financial systems and processes and fit for purpose, whilst collaborating across the organisation to build financial capacity. Finally, the FP&A Lead will integrate financial planning and drive improvements to enhance decision-making and long-term sustainability.
Main Duties:
- Lead annual budgeting and reforecasting - working with department to set KPIs and provide decision-making analysis
- Build the framework for collecting and communicating the organisational budget and forecast
- Develop and deliver regular financial MI to stakeholders
- Develop first-class financial analysis across income and expenditure, project and fund accounting, and cashflow
- Champion continual improvement in financial management across the organisation
- Lead the production of key financial reporting and analysis
- Lead engagement with all stakeholders, needing FP&A meets needs and good practice
- Manage restricted fund accounting, ensuring financial reporting enables robust grant applications and reporting
- Collaborate with senior leadership to provide insight, planning and analysis for major programmes
- Partner with the Head of Finance to review existing and new finance software to meet strategic planning needs
- Maintain workflows, chart-of-accounts, polices and procedures
- Lead and manage a team of 2
- Partner with senior budget holders to enable planning and budget decisions, and produce robust financial reports to inform decision-making
Person Specification:
- Qualified CCAB or substantial experience
- Experience leading a budget and reforecast process
- Experience developing financial reporting systems and MI
- Experience using tech to deliver financial planning and analysis
- Line management and supporting teams
- Experience evaluating and adapting financial systems to meeting organisational and technological demands
- Ideally experience of Charity SORP, fund and project accounting (restricted funding)
- Experience using AI tools to enhance forecasting, reporting and decision-making
- X-Ledger and Power BI experience
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Duchenne UK works tirelessly to challenge barriers, deliver practical solutions, and speed up progress for families affected by Duchenne muscular dystrophy (DMD). The charity collaborate with leading researchers, clinicians, industry and charity partners to deliver hope and measurable progress for people living with DMD in the UK.
Founded by two mothers whose sons were diagnosed with DMD, the charity has raised more than £34 million to accelerate research, improve care and help transform outcomes for families affected by this life-limiting condition.
As the charity enters a new phase of growth, it is investing in the structures, stewardship and fundraising expertise needed to build on that success while preserving the entrepreneurial spirit and close community connections that have made it so successful.
A newly created role, the Head of Relationship Fundraising will lead a diverse portfolio spanning Family & Friends fundraising, community fundraising, mid-value and major donor relationships, charity partnerships and corporate fundraising opportunities. Reporting to the Director of Income Generation, you will inherit an established portfolio of supporters and partners while identifying new opportunities for growth across the Duchenne community and beyond.
A key focus will be Duchenne UK’s Family & Friends Funds programme, a nationwide network of more than 50 family-led funds. You will combine ambitious income generation with exceptional supporter care, building trusted relationships with families, supporters, partners and donors whose connection to DMD is often deeply personal.
Working closely with the Director of Income Generation, CEO and co-founder Emily Reuben OBE, co-founder Alex Johnson OBE, and wider senior leadership team, you will play a pivotal role in shaping the future direction of relationship fundraising and helping to build a more strategic and sustainable fundraising programme for the years ahead.
As Head of Relationship Fundraising, you will:
- Lead delivery of Duchenne UK’s relationship fundraising strategy, driving sustainable income growth across multiple income streams
- Develop and grow Family & Friends fundraising, community fundraising, mid-value, major donor, partnership and corporate fundraising opportunities
- Build and steward a pipeline of supporters and prospects, developing meaningful long-term relationships
- Develop the Family & Friends Funds programme, ensuring excellent and compassionate supporter experiences
- Develop supporter journeys, stewardship plans and relationship management processes that increase engagement and retention
- Strengthen fundraising systems, processes and ways of working to support future growth
- Operationally lead relationships with charity partners and key stakeholders
- Monitor fundraising performance, pipeline activity and KPIs
- Line manage the Community & Events Fundraiser and help shape the wider fundraising function’s future direction, structure and growth
Essential skills and experience:
- Significant experience in relationship fundraising, with a track record of delivering sustainable income growth
- Experience managing complex supporter or donor relationships in emotionally sensitive or values-led environments
- Experience working with high-value supporters or philanthropy audiences
- Experience developing community, peer-to-peer, high-value or partnership fundraising relationships
- Demonstrable success in achieving income targets and building fundraising pipelines
- Strong relationship management and influencing skills, with the ability to engage a wide range of stakeholders
- Experience developing supporter journeys and stewardship approaches that improve engagement and retention
- Strong financial awareness, including pipeline management and forecasting
- Excellent communication skills and experience using CRM systems effectively
- Exceptional emotional intelligence, empathy and a commitment to outstanding supporter care
- A proactive, entrepreneurial and solutions-focused approach
Desirable:
- Experience within a health, medical research or disability-related charity
- Experience of diagnosis-led, in-memory or bereavement-related fundraising
- Knowledge of fundraising regulation, GDPR and Gift Aid
- Experience using Salesforce
Employee benefits
- 25 days annual leave plus bank holidays (pro rata)
- Summer Fridays – half days on Fridays in July and August (pro rata)
- Team wellness day and team away day
- Employee Assistance Programme and wellbeing support
Application at this initial stage:
- Your CV, ensuring alignment with the person specification
- Answers to the two screening questions (click on Apply Now to answer these)
Suitable applicants will then be invited to an initial call and full support will be provided for formal application (CV and supporting statement).
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Reports to: Chief Executive Officer
Location: Flexible: monthly co-working days in London and additional regular stakeholder meetings as required nationwide.
Salary: £45,000 - £50,000
Hours: Full time; 37.5 hours a week , We are happy to consider requests for flexible or part time working
Contract : Permanent
ABOUT THE ROLE
Role overview
The Head of MAT and School Partnerships will build and lead a high-impact portfolio of strategic MAT partnerships that improve recruitment, retention and long-term success for career change teachers while strengthening outcomes for schools and pupils.
This is a pivotal leadership role at the heart of Now Teach’s next phase of growth and impact. The postholder will play a central role in shaping how we work with MATs nationally and how career change teachers are recruited, supported and retained within schools serving disadvantaged communities.
You will also work closely with the Director of Network and Head of Impact to develop a school engagement, impact and advocacy strategy across the 500 schools where our 1,000-strong Now Teacher Network currently teach.
In this role you will……
Lead the design, delivery and evolution of Now Teach’s MAT partnership strategy aimed at ensuring Now Teacher impact in schools. You will support teams to deliver on their agreed recruitment targets and network offer commitments , establishing and growing a portfolio of deeply engaged partners who get it right for their career change teachers.
You will create and maintain strategic relationships, act as a sector expert for growth opportunities, influence and negotiate at senior levels and demonstrate excellent communication skills. Strong judgement and relentless customer focus will be essential as you build customer loyalty and enhance MAT and school advocacy and ultimately, our impact.
Key responsibilities
Strategic Leadership
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Lead the further development, execution and continuous improvement of the charity’s MAT and School strategy
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Feed your knowledge into decisions that will support us to increase our footprint in schools serving areas of greater socio-economic disadvantage
-
Use partnership insight and data to inform organisational strategy and decision-making
-
As a member of the extended leadership team, you will contribute to wider organisational planning, decision-making and strategic development
Partner Development and Account Management
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Identify and action external landscape opportunities leading on relationships with relevant sector partners
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Build and manage a high-quality pipeline of prospective MAT partners who embed the Now Teach model successfully and champion its impact across the sector
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Shape the development of CRM and partnership management systems that enable high-quality and scalable account management
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Maintain robust partnership governance, ensuring compliance with contractual agreements and organisational standards
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Design and deliver an approach for engaging existing partner schools to strengthen relationships and maximise Network impact.
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Oversee a suite of messaging and materials that can be used to brief external audiences and pitch to potential partners supported by Now Teach Communications colleagues
-
Manage a lighter touch relationship rhythm with a wider set of training providers in our portfolio.
Cross-Organisational Delivery
-
Define and embed scalable partnership delivery models across recruitment and network teams to ensure successful delivery of agreed partnership models with up to 8 priority partners in year 1 growing to up to 15 over the next 3 years
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Work with the Leadership team to implement required changes so that by 2030, 70% of new Now Teach recruits are placed with priority partners and experience an integrated Network offer achieving sector-leading satisfaction scores from Now Teachers and partner schools
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Deliver on our ambition for 60% of all new Now Teachers to be teaching in schools serving areas of greater disadvantage by 2030
Business Development & External Influence
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Secure partnership income targets, negotiate partnership contributions, and drive commercial sustainability, working closely with COO/Finance Manager on ongoing cost models.
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Position Now Teach as a leading strategic partner for MATs seeking to recruit and retain high-quality career change teachers
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Represent Now Teach externally across the education sector, building credibility and influence with MAT leaders, system partners and sector stakeholders
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Maintain deep understanding of MAT priorities, workforce challenges and sector developments
Impact, Evaluation & Continuous Improvement
-
Work closely with the Head of Impact to monitor and evaluate partnership work
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Identify insights and trends that support continuous improvement and work collaboratively across teams to iterate our future partnership models
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Deliver and monitor data sharing agreements with priority partners working closely with our Data Manager and Head of Technology to ensure high quality and robust data sets
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Monitor and report on pipeline progress and established success metrics as part of the leadership team, course correcting as required
PERSON SPECIFICATION
Who you are (qualities/values)
-
You thrive when operating in ambiguity and can implement new approaches from the ground up
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You enjoy being part of a small team where people work together to drive work forward
-
You are highly self-directed and comfortable leading complex workstreams independently
-
You are credible operating with senior education leaders and understand the realities facing MATs and schools
-
You’re skilled at aligning colleagues (internally and externally) around a shared delivery plan
-
You’re committed to your own personal and professional development
-
You’re passionate about ensuring that schools and students benefit from the inspiring professional and life experience of career change teachers.
What you’ll need to succeed in this role
-
Ability to think strategically and spot opportunities to maximise organisational impact
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Proven track record of translating strategy into scalable operational delivery and measurable impact
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Proven experience building and managing senior strategic partnerships, ideally within education, public sector or mission-driven organisations to achieve success metrics
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Experience influencing senior stakeholders including CEOs, MAT executives or system leaders and shaping compelling propositions
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Strong commercial acumen and negotiation capability
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A relentless focus on exceptional partner experience and reputation enhancement
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Strong ability to lead through influence across cross-functional teams and external stakeholders
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A commitment to promoting equality, diversity, and inclusion.
Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway.
WORKING AT NOW TEACH
Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 32% of employees at all levels of the organisation work part time and everyone works flexibly, with time off in lieu part of our standard working practices. We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, and we set clear expectations and celebrate the successes of teams and individuals.
Our Vision
Schools and students benefit from the inspiring professional and life experience of career change teachers.
Our Values
Now Teach has four core values which encompass how we work together to delivery our vision and mission: Drive impact through expertise; Focus on who matters most; Make change happen; and Build connections that amplify.
Our culture and values are central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.
In return we offer you
As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Christmas closure (25th Dec-1st January), a pension scheme with a generous 11% employer contribution, enhanced parental leave policies, a rewards platform with employee discounts, access to an Employee Assistance Programme and an annual professional development budget for each employee.
Working arrangements
Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.
Application Process
Please submit your CV and a cover letter (max. 2 pages for the cover letter)
Applications close on 15th June
First stage interviews will take place on 24th June online
Second stage interviews (if appropriate) will take place on 1st July in person at a location in London
Diversity, Equity & Inclusion
Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us and ask to speak to the Operations Team.
All applicants must have an existing Right to Work in the UK.
Safe Recruitment Procedure
Now Teach are committed to safeguarding and promoting the welfare of children and young people.To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a Basic Disclosure and Barring Service check.
The client requests no contact from agencies or media sales.



