Entry level jobs

Phases Social Enterprise is developing a project to inspire more people in Brighton & Hove to make sustainable choices. The initial stage of the project has been the development of an App which straddles the worlds of consumerism, citizenship and activism.

The App is nearing the end of the development phase and we need someone to help with the final stages of content creation and collation. This will include ensuring that the App is accessible and useful to all demographics. It is anticipated that this stage will take up to 3 months, following which the chosen candidate will be ideally placed to apply for further roles as the project scales up to develop a network of sustainability-focussed organisations.

You will work largely on a remote basis with occasional meetings with our CEO. However you must be located in the Brighton & Hove area or thereabouts as this is the focus of the project going forwards.

You will have good research skills with an attention to detail. You should also have excellent communication skills. An interest in sustainability is indispensible.

The Silver Line Helpline is recruiting for 6x Loneliness & Support Officers to join their fantastic team providing a vital service to older people across the UK. The Silver Line Helpline is a free, confidential telephone service offering friendship, conversation and support to older people, 24 hours a day, 7 days a week.

Representing the values of The Silver Line Helpline and Age UK, you will be the first point of contact for incoming calls from older people in need of support or just a friendly chat. Given the nature of the helpline each day will be varied and you will need to be adaptable to lots of unique situations.

This exciting opportunity is perfect for a friendly individual with effective communication skills and the ability to maintain high standards with an emphasis on empathy, patience and understanding. 

Working as part of this supportive team, you will adhere to all safeguarding procedures in order to keep callers safe from potential abuse or neglect.

• We have 6 part-time vacancies working 28 hours across days and evenings.

These exciting positions offer hybrid working between home and our Blackpool office. We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.

Please note that this post does require weekend and bank holiday working on a shift pattern basis. We will provide example shift rotas during the recruitment process, which you will need to review and confirm if it is feasible for you. If successful, the first 3 induction days will be onsite in our Blackpool office.

Please note: before joining the National Services team at Age UK, we want to be open that the organisation is in a period of change. Age UK works as a network of over 100 independent partners, with national services delivered by the charity and local services delivered by partners across the UK. Our new strategy means more services will be delivered locally in future, although we think our National Services will continue to play an important role. You would be joining a team that is evolving and changing to develop new ways of supporting older people, and we want you to have this context as you consider your application.

In your Supporting Statement, please include examples of how you meet the Must Have criteria below. 

Must haves:

The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P

Experience
* High levels of personal and emotional resilience and the ability to stay calm during challenging and pressured situations. A, I
* Ability to manage a busy workload and adapt to change in a fast-paced service. A, I

Skills and knowledge
* Knowledge of safeguarding with the ability to assess and manage risk independently. A, I, T
* Understanding and knowledge of mental health issues. I
* The resilience to work shifts when almost all time is spent on the phone, remaining engaged, active and responsive on every call. I
* Excellent IT skills including Microsoft Office, call handling, and CRM systems. A, I, T
* Ability to learn and become competent with new technology and systems. I, T
* Data entry skills. I, T
* Ability to multitask and focus on calls, whilst entering data and communicating effectively via IT systems. I, T
* Ability to work within and meet service KPIs on call length, utilisation and other key targets. I
* Ability to maintain clear boundaries with callers. I
* Understanding of the issues facing older people, particularly the impact of loneliness and isolation on older people. A, I

Personal attributes
* Ability to respond in a non-judgemental, empathetic, respectful and friendly manner in all situations. I
* Excellent interpersonal, customer service and communication skills, with the ability to adapt communication style to meet the needs of the caller. A, I
* Ability to navigate challenging topics of conversation with good listening skills and excellent conversational skills. I
* Ability to adhere to policies and procedures. I
* Being a positive team player. I
* A commitment to promoting equality and diversity. I
* A passion for supporting older people. I

Great to haves 

Experience

• Experience in working in services to support older people. I
• Experience working with colleagues remotely. I
• Experience working within services that operate outside of normal working hours. I   

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Organisation: Life for a Life Memorial Forests
Location: South-West England (Somerset region) – travel expected to memorial forest locations including Yeovil, Taunton, and Bristol
Working Pattern: 1–2 weekend days per month (Saturdays and/or Sundays only)
Pay: £12.60 per hour

About Us

Life for a Life is a growing UK charity that enables families and individuals to celebrate or commemorate loved ones by planting memorial trees or scattering ashes at over sixty woodland locations across the country.

We create living memorials in beautiful natural settings, offering families a peaceful, meaningful experience that lasts for generations.

The Role

We are seeking a compassionate, self-motivated Tree Dedication / Memorial Ceremony Co-ordinator to lead memorial tree dedications and ashes scattering ceremonies at sites across the South-West.

You will act as the face of the charity during ceremonies, guiding families with empathy, insight, and gentle humour. Ceremonies are non-religious, centred on nature, remembrance, and the charity’s mission.

This is a sessional role – approximately 1–2 days per month, primarily weekends. Travel will be required to memorial forest locations including Yeovil, Taunton, and Bristol.

Key Responsibilities

• Conduct memorial tree dedications and ashes scatterings with care and sensitivity
• Liaise with families ahead of dedication days, answering queries and offering guidance
• Represent Life for a Life with compassion and professionalism at all times
• Work closely with Head Office and the wider management team
• Support administrative tasks as needed, such as installing updated memorial plaques
• Contribute to the rejuvenation and management of memorial forests through respectful engagement

Who This Role Would Suit

This role would particularly suit:

• A qualified or trainee civil celebrant
• A semi-retired professional seeking meaningful weekend work
• Someone with experience in bereavement support, funeral services, counselling, teaching, or community roles
• A self-employed professional looking for occasional additional work

Please note: this role involves supporting bereaved families during deeply personal moments. Applicants must be comfortable working sensitively with grief and loss.

Person Specification – What We’re Looking For

• Reliable travel to memorial forest locations using own vehicle
• Full UK driving licence
• Excellent interpersonal and communication skills, with empathy, insight, and gentle humour
• Highly organised and able to work independently
• Comfortable working outdoors in varying terrain and weather conditions (clothing and footwear provided)
• Punctual, dependable, and community-minded
• Confident supporting bereaved clients in a sensitive and caring manner
• A genuine interest in nature, the environment, or horticulture (desirable)
• Previous experience working or volunteering within a charity or community organisation (desirable)

Why Work With Us

• Guide families through deeply meaningful memorial ceremonies entirely outdoors in beautiful woodland settings
• Flexible weekend schedule – only 1–2 days per month
• All clothing, footwear, and tools provided
• Work for a small, supportive charity where your contribution is valued
• Leave a lasting legacy for families and the environment

How to Apply

If this role speaks to you, please submit your CV and a short covering letter by 12th March 2026 explaining your interest in working with Life for a Life and your relevant experience.

About Life for a Life Memorial Forests

Life for a Life Memorial Forests is a UK charity dedicated to creating living memorials through the planting and care of trees. Our forests provide peaceful spaces for remembrance, support biodiversity, enhance green spaces, and benefit local communities. Working with us means being part of a team that makes a tangible difference to the environment and the lives of the families we support.

We are looking for team members who are passionate about nature, enjoy working for a charity, and take pride in contributing to projects that benefit both people and the planet.

Full Job Description

As part of our Grounds and Woodland Team, you will undertake a diverse range of practical responsibilities to ensure our memorial forests are accessible, well-maintained, and thriving ecosystems. The role requires balancing environmental stewardship with compassionate support for visiting families.

Key Responsibilities

Memorial Forest Maintenance
Carry out seasonal tasks including grass cutting, meadow management, hedge cutting, and tree pruning. Daily maintenance tasks include planting medium to large trees and caring for them over time, as well as installing memorial benches and plaques.

Memorial Tree Dedications
Planting and preparing the memorial trees, and assist families during tree dedication ceremonies, offering guidance and respectful support during sensitive occasions.

Planting and Conservation
Plant trees and manage woodland areas in line with the charity’s environmental objectives and long-term sustainability plans.

Public Engagement
Interact professionally with visitors, explain the charity’s mission, and provide assistance where required.

Health and Safety
Ensure all work is undertaken in accordance with current health and safety legislation and best practice.

Equipment Management
Operate and maintain groundskeeping tools and machinery safely and efficiently.

Collaborative Projects
Work alongside volunteers, families and community groups during planting events and engagement activities.

Adaptability & Responsive Working
This role requires the ability to respond positively to changing priorities. Daily tasks may need to change at short notice due to weather conditions, urgent site issues, health and safety concerns, or family visits. The successful candidate must be flexible, calm under pressure, and able to adapt their workload accordingly while maintaining high standards.

Please note that this role is physically demanding due to the practical nature of the work and involves working outdoors in varying weather conditions.

As a public-facing organisation, we expect all staff to treat colleagues, visitors, and the environment with respect. Life for a Life Memorial Forests is deeply embedded within the communities we serve, and successful applicants must uphold our values and maintain the charity’s reputation at all times. High standards of workmanship, reliability, and personal conduct are essential.

The Successful Candidate Will:

• Have excellent verbal communication skills
• Be confident interacting with members of the public, including during sensitive situations
• Demonstrate a proactive, problem-solving attitude
• Be adaptable and able to adjust plans when priorities change
• Work effectively both independently and as part of a small team
• Take pride in delivering high-quality practical work

Essential Requirements

To be considered for this role, candidates must confirm that:

• You hold a full, clean manual driving licence
• You are confident driving a medium wheelbase, high-roof van (Additional training available if required)
• You are comfortable towing a trailer for transporting machinery (Training can be provided)
• You can reliably travel to our yard in Royton, Oldham (typically 8am or 9am starts)
• You are willing to work a 5-out-of-7 working pattern, including regular weekends
• You are comfortable working outdoors in most weather conditions

Experience ​and knowledge of working on land-based activities, managing woodland or previous experience in a related field, and experience with tree planting, pruning, and general landscape maintenance are desirable.​

If you are passionate about nature, compassionate toward others, and looking for a practical role where your work genuinely makes a difference, we would love to hear from you.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

• Possess a full driving license

Please see the job pack attached for further information on the role.

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
•  Access to an Employee Assistance programme which offers 
  both virtual and in-person support, 24/7 access to a GP 
  surgery web app, as well as lifestyle savings across online and 
  high street shops
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?

Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.
• Practice Support: Clinical supervision and group reflective practice

About the role:

As an IDVA you will:-

• Ensure that male survivors' safety and housing needs are met by supporting survivors to access safe accommodation
• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promote the service and raising awareness of issues arising, minimising barriers and improving access to support

You will need:

• Experience of providing support those affected by domestic abuse
• An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
• A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
• Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• An understanding of commitment to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We're looking for a motivated and proactive Training Account Manager to join the Business Development and Fundraising team working from home, 37.5 hours a week.

Can you build strong client relationships? Are you confident generating new business while delivering excellent customer service? Do you want a role where your commercial skills directly support a charity's mission?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

As our Training Account Manager, you'll play a key role in driving income and expanding our commercial training portfolio. You will:

• Develop and manage relationships with new and existing clients across England and Wales
• Proactively identify and secure new business opportunities
• Promote our specialist training that enhances outcomes for victims and improves professional practice
• Deliver high-quality customer service from initial enquiry through to post-delivery follow-up
• Manage a busy pipeline, prioritising leads and meeting income targets
• Work collaboratively with internal teams to ensure smooth delivery and exceptional client experiences.

This role requires confidence, adaptability and a strong balance of sales focus and client care. You'll be comfortable working independently, managing competing deadlines and keeping a clear focus on results that directly benefit victims and the wider organisation.

The role is home-based with some national travel.

Please see the attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Office & HR Assistant (10 month fixed term contract, maternity cover)

Aga Khan Foundation

The position

To support the AKF(UK) team by running efficient and effective systems for front office and office operations. To support the Head of HR and work closely with the HR Officer in HR Administration. To cover for PA duties to the CEO when the PA to the CEO and Office Administrator is not available. This support and coordination role will help the office as a whole to sustain high professional standards and effectiveness. The Office & HR Assistant is responsible for: office administration (50%), HR, Health& Safety & security administration (45%), and IT administration (5%).

KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES

Office administration (50%)

• Answer the AKF UK main phone line and pass on messages to AKF (UK) employees as appropriate
• Open and process the post at the Aga Khan Centre and deliver to the relevant AKF (UK) employee
• Manage the “front office” email account and ensure emails are replied to or forwarded to the relevant AKF (UK) employee
• Support the greeting and receiving of AKF (UK) guests at AKC
• Book meeting rooms at AKC for colleagues and external partners and arrange catering as required
• Support AKF(UK) events, facilitate and support hosting of meetings and events for partners, including travel, visas, accommodation, and catering; this may require some out of office duties
• Manage the meeting schedule for All Staff Meetings
• Support the management of the organisation’s travel agent
• Support the management of the organisation’s mobile phone provider
• Arrange couriers for AKF (UK) employees as required
• Collect and maintain a detailed inventory of office equipment, IT equipment (mobile phones, laptops, desktops etc) and supplies
• Maintain the equipment purchasing guide with input from the IT Department
• Support the management of GDPR data lists and data requests

 
HR, Health, safety & security administration (45%)

• Maintain a detailed contact list for all AKF (UK) employees and keep it up to date
• Keep the AKF (UK) Emergency WhatsApp group up to date and share emergency messages as required
• Support recruitment processes by placing job adverts internally and externally
• Preparing and sending out offer letters and contracts as directed by the Head of HR
• Support the onboarding process including sending reference requests and background check requests
• Arrange induction and logistical arrangements for new employees including setting up phone, email, mobile, laptop, etc and purchasing new equipment as necessary
• Add new members to benefit schemes such as the private healthcare plan 
• Arrange leaving process for AKF (UK) employees and ensure all equipment is returned
• Support the Head of HR with the administration of the HR Management System (MyAKF)
• Troubleshoot any issues or problems with the MyAKF HR system, working with the MyAKF helpdesk
• Provide MyAKF system training to new starters.
• Draft visa sponsorship letters for all AKF (UK) employees and submit for approval and signature
• Provide Visa invitation letters to visiting delegates/employees.
• Coordinate with our travel insurance providers to arrange additional coverage for employee travel where required.
• Act as a Health and Safety Officer and Fire Marshal for AKF (UK)
• Act as a AKF (UK) First Aider including obtaining annual certification
• Create and cultivate an office culture that contributes to the happiness and well-being of all employees. 

IT administration (5%)

• Liaise with internal IT support as necessary to trouble-shoot issues and order equipment
• Work with IT services to ensure that all software is updated and maintained on individual’s computers and hardware on a regular basis.

Other

• Cover the PA to the CEO and Office Administrator’s workload during periods of sickness or annual leave

The requirements

Qualifications

• Educated to A-Levels desirable

Skills

• Highly organised with strong logistical skills and proven consistent attention to detail
• Strong interpersonal skills, tact, patience and ability to work in a cross-institutional, multicultural environment dealing with senior and high-level officials/persons and VIPs
• Excellent written communication and presentation skills and ability to draft and write effective copy and present to a range of audiences from senior-level to partners and suppliers
• Comfortable working independently and under minimal supervision but also forming an essential component of a team
• Strong operational and IT skills as well as an openness to learning new software and tools

Knowledge

• Knowledge of Microsoft Office Suite and Apple applications
• Keen interest in international development and improving knowledge of these issues will be a distinct advantage

Experience

• Proven strong experience of office administration
• HR administration experience is desirable.
• Proven ability to multitask in a busy, open-plan office environment; ability to work under pressure, juggling various requests and deadlines
• Proven ability to deliver a consistently high level of accuracy in preparing and entering information
• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios when planning calls, meetings, or business trips, and to address them proactively

Must have right to work in the UK.
Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

Sector

Social Development

About the Agency

The Aga Khan Foundation is a leading global development organisation working to tackle the root causes of poverty. For more than 50 years, we have helped create strong community institutions that support sustainable, locally driven initiatives to improve the lives of millions of people. By combining local knowledge with global best practices, we strive to bring about transformative and long-lasting improvements to quality of life.

Working alongside the agencies of the Aga Khan Development Network and through partnerships with local communities, civil society and business as well as governments and international aid agencies, we are building a future where we all thrive together.

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Debt & Welfare Benefits Adviser  

Salary: £30,000 pa

35 hours per week, 25 days A/L + contributory pension scheme

Birmingham Settlement has an opportunity to join our Money Advice Team as an experienced Debt & Welfare Benefits Adviser.

As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance.

Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.

You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability. 

This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website.

For an informal discussion about the roles call Theresa Gniadkowski, Birmingham Settlement Sports & Community Centre,

For an application pack visit our website, email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH

Closing date for applications: Thursday 26th March 2026 at 5pm

Interviews: Wednesday 1st April 2026 

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.

As a Helpline Adviser you will:

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

About you:

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are looking for a proactive and compassionate Hospital Independent Domestic Violence Advocate (IDVA) to support victims and survivors of domestic abuse within a hospital setting.

The role is based at Kings College Hospital along with some working from the Victim Support office in Old Street and some home working.

What we offer:

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

As an Independent Domestic Violence Advocate you will provide pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, providing individual safety planning, trauma-informed support, guidance, information, and advocacy and enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.

You may work within a Hospital Trust's Safeguarding Team to support both patients and staff in an Acute Hospital setting, who have experienced Domestic Abuse. You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.

Key Responsibilities:

• Assess risks and needs using evidence-based checklists.
• Focus on high-risk cases with short to medium-term crisis intervention.
• Assist high-risk victims in accessing safety services.
• Deliver tailored support and information.
• Understand legal frameworks for protecting children and vulnerable adults.
• Provide advocacy on legal, housing, health, and financial options.
• Empower clients to recognize domestic abuse dynamics.
• Participate in Multi-Agency Risk Assessment Conferences (MARAC).
• Work with a team to deliver respectful, dignified, and sensitive services.
• Maintain accurate and confidential case records.
• Comply with data protection laws and organizational policies.
• Stay updated with procedures, policies, and professional codes.

About You:

Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.

You will need:

• Strong understanding of domestic abuse and its impact.
• Demonstrate proficiency in English, both verbally and in writing.
• Experience in statutory, voluntary, or multi-agency settings.
• Competency in risk and needs assessment frameworks.
• Understanding of safeguarding issues.
• Direct service delivery experience to victims or vulnerable people.
• Ability to manage complex caseloads and prioritize work.
• Strong crisis management skills.
• Effective communication, negotiation, and advisory skills.
• Commitment to equal opportunities and diversity.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are looking for a proactive Business Development Co-ordinator to support bids, tenders and funding opportunities. You’ll keep processes running smoothly, coordinate responses, maintain systems, and provide research and insight to help expand our mental health services. This is a great opportunity to grow your skills while making a real impact.

You will:

• Support the identification, preparation and submission of bids, tenders and funding opportunities
• Monitor tender portals, organise documentation and manage deadlines and trackers
• Coordinate internal contributions to tender responses, including policies, evidence and method statements
• Assist with drafting, formatting, proofreading and uploading tender submissions
• Conduct research into commissioning trends, competitor activity and market intelligence
• Maintain CRM systems, tender pipelines, outcome logs and shared document libraries
• Coordinate meetings, timelines and internal communication related to tender activity
• Support reporting and insight gathering to inform future business development activity

You are:

• Highly organised, methodical and able to manage multiple priorities effectively
• Detail-oriented, with a strong commitment to accuracy and quality
• A confident written and verbal communicator
• Proactive, positive and solution-focused, with a willingness to learn and develop
• Comfortable working collaboratively with colleagues across teams and disciplines
• Skilled in using Microsoft Office tools, including Word, Excel and SharePoint
• Curious and analytical, with an interest in research and market intelligence
• Committed to working within organisational values, policies and quality standards

Please find the job description attached and only apply if you meet the requirements of the role. 

Location: MK Act Offices
Hours: 30 hours per week (potential job share – 2 x part-time roles)
Salary: £32,169 per year FTE
Contract Type: Permanent

This role is subject to our Safer Recruitment procedures to ensure the safeguarding and protection of the individuals we support

Closing Date: Monday 9th March, 9am

Make a real impact in your community

We are seeking a highly motivated and skilled Fundraising Officer with a strong focus on generating vital income for our services. This role will play a pivotal part in driving fundraising growth, building sustainable income streams, and cultivating meaningful relationships with donors, corporate partners, community groups, and grant‑making bodies.

Alongside fundraising, the postholder will help raise our public profile by strengthening awareness of domestic abuse and increasing engagement across digital and traditional communication channels. This position is ideal for someone passionate about charity-sector fundraising, purposeful storytelling, and impactful marketing that directly contributes to the safety and support of survivors.

Why join us?

• Make a meaningful, visible difference to the lives of survivors
• Flexible working options, including potential job share
• Supportive, values-driven environment
• Training and development opportunities
• Opportunity to grow with the charity as we expand, including plans to open a new refuge
• 25 days’ annual leave (pro rata) + bank holidays
• Additional paid day off for your birthday
• Free annual eye test

Key Responsibilities

Fundraising & Grant Writing

• Research and apply for funding from trusts, foundations, statutory bodies, and corporates.
• Prepare well-structured, evidence-based funding applications.
• Support the CEO with partnerships, sponsorships, and donor engagement.
• Maintain strong funder relationships and ensure timely reporting and compliance.

Planning, Reporting & Compliance

• Maintain an up-to-date funding pipeline and track deadlines.
• Report on fundraising and communications activity to the CEO and Board.
• Produce twice-yearly impact and communications reports.
• Ensure compliance with safeguarding, GDPR, and confidentiality requirements.

Marketing & Communications

• Manage and grow MK Act’s social media and digital presence.
• Keep the website updated with news, campaigns, and service information.
• Produce newsletters, stories, and external communications.
• Maintain consistent branding and messaging across all channels.
• Monitor digital analytics and report on engagement and reach.

Awareness & Campaigns

• Develop and deliver awareness campaigns about domestic abuse and MK Act’s services.
• Work with ambassadors, survivors, and staff to share real impact stories.
• Produce promotional materials for events and outreach activities.

About You

You will thrive in this role if you are creative, organised, and motivated by meaningful work. You will bring:

Essential

· A successful track record in grant writing or charity-sector fundraising.

• Excellent written and verbal communication skills.
• Strong relationship-building skills with funders, partners, and supporters.
• Creativity and attention to detail when producing campaigns and materials.
• Ability to manage multiple projects and meet deadlines.
• Analytical skills to monitor performance and evaluate impact.
• Proven experience in marketing, communications, or social media management

Desirable

• Experience using CRM systems.
• Experience communicating in sensitive or safeguarding-related contexts.

Location: Crisis Intervention Service, Milton Keynes
Salary: £16,822 (unqualified) - 17,498 (qualified) per year.
Hours: 25 hours per week
Reports to: Crisis Intervention Service (CIS) Co‑ordinator

MK‑Act is looking for a compassionate and skilled IDVA & Outreach Officer to support survivors of domestic abuse who are at high risk. You will provide one‑to‑one crisis support, complete risk and safety plans, offer outreach in the community, and work closely with local partners to keep clients safe.

What you’ll do:

• Provide intensive support to high‑risk survivors
• Complete risk assessments and safety planning
• Support clients with legal, housing, and criminal justice options
• Deliver outreach support and facilitate group programmes
• Work collaboratively with agencies and attend MARAC
• Keep accurate, confidential case records

We’re looking for:

• Experience supporting vulnerable people
• Strong understanding of domestic abuse
• Excellent communication and organisational skills
• Ability to work independently and in a team
• Empathy, resilience, and a commitment to safeguarding

Desirable: IDVA training and outreach experience.

This post is subject to Safer Recruitment checks, including references and an enhanced DBS.