Environment Jobs

We have an opportunity for a full time Anti-Social Behaviour Officer to join our team. You'll be based out of our Newbury Office but serving customers throughout Oxfordshire.

Managing your own diary, you'll be working flexibly between the office, home and out in the Locality.

The starting salary is £30,000 to £35,000 depending on your experience.

The role: 

You'll be responsible for the delivery of a responsive and proactive service to our residents to tackle all forms of hate crime, nuisance and anti-social behaviour. Working alongside housing management colleagues, you'll effectively manage your caseload and take forward the highest priority cases. You'll also make and maintain effective working relationships with external agencies, including the police and legal advisors.

 Responsibilities include:

• Proactively managing a complex caseload whilst seeking creative solutions to achieve positive outcomes for customers
• Contributing to shaping sustainable communities and developing an environment that is safe and inclusive for our customers
• Fulfilling our landlord responsibilities, including adherence to our policies and procedures, as well as all regulatory and legislative requirements
• Building and maintaining relationships with key stakeholders and partner agencies
• Preparing cases for legal intervention, working with our legal team to compile the relevant paperwork and attending court as required on behalf of SNG

What we're looking for:

Ideally, you'll have previous experience of delivering anti-social behaviour related housing management services, or demonstrate transferable skills and experience from a similar type of customer facing role.

You'll also need:

• Excellent customer service and people skills
• The ability to be self-motivated and highly organised
• Experience of prioritising and organising a wide-ranging workload
• Strong communication skills with previous experience of working with customers in a demanding environment 
• Strong IT skills including MS Office
• The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
• Experience of dealing with challenging behaviour and resolving conflict
• The ability to overcome adversity, problem-solve and adapt
• A full UK driving licence and access to your own transport

A basic DBS check will be undertaken for the successful candidate

What you'll receive from us

We have some fantastic benefits on offer at SNG including:

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign Network Group. Take a look at our careers site to learn more about us and our values.

This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.

Interviews are expected to take place on 1st July 2024

About the role   
We are seeking a Communications and Marketing Senior Manager to join our dedicated and ambitious team. A newly created role, the successful candidate will lead on the review and refresh of our website, e-newsletters and digital stakeholder engagement. 

The successful candidate will report to our Director of Communications and Marketing. The role has no line management responsibility but will work closely with colleagues – including our Communications and Campaigns Manager, Digital Communications Assistant, Junior Graphic Designer and the fundraising teams – so you should be used to collaborating with others, in a dynamic environment.  

If you’re a communications specialist who puts real people, key audiences and insight at the heart of your work, and you’re passionate about supporting women, then this could be the perfect role for you.

Duties and responsibilities  

Communications and PR

• Develop and deliver an increased presence in national media to raise organisational profile and support growth in our reach, impact and fundraising.
• With the Communications and Campaigns Manager, manage reactive and proactive media activity. 
• Support the wider organisation with key campaigns such as International Women’s Day and Smart Works Unemployment Index, suggesting ideas and aiding with the creation and delivery of content on key channels.
• Develop and champion Smart Work’s brand ensuring our vision, mission and values are central in all our communications and that our tone of voice, wider identity and brand principles are followed.

Website and Digital 

• Manage the current website and planned updates, and review for future development with key audiences and local centres in mind.
• Develop and maintain the overall e-newsletter plan, and implement digital marketing activity to drive audiences to our website to take action to support our work
• Implement paid content marketing initiatives, recommending content, channels and budgets.
• With the Digital Communications Executive, develop and deliver Smart Work’s digital plan, coordinate proactive social and digital media activities. 
• Utilise tools and analysis to report on specific projects and campaigns as needed, providing commentary and making recommendations on improving performance.

Person Specification 

• A track record of meeting/exceeding communications and marketing targets, preferably within a charity and/or volunteer environment. 
• Able to build an effective brand in line with a charities values and vision to meet organisation goals (including fundraising targets and increased use of services) 
• Proven skills in digital communications, including managing websites, content management systems and e-newsletters, with an ability to analyse campaigns and content.
• Strong experience with SEO and social media platforms - with strategic use of targeting/retargeting tools across channels.
• Highly organised, able to plan and balance the need to support income generation with delivering impact for people who could benefit from Smart Work’s services. 
• Excellent written, verbal and presentation skills, including the ability to write concisely and with impact 
• Great team working skills and an awareness of expectations from other colleagues - collaborative, flexible and supportive.
• Project management skills: ability to plan and deliver projects on time, within budget to meet or exceed an objective. 
• A strong creative and proactive approach to all areas of work, with ideas of how to engage target audiences and drive actions through communications. 
• Accurate with great attention to detail. 
• A friendly and approachable attitude, can work independently and as part of a team.
  

Benefits, terms and conditions

• North, West or South London centre (hybrid considered with at least three days a week office-based)
• Full time, 9am-5pm
• Permanent 
• Salary of £40,000 - £45,000, depending on experience
• 25 days annual leave, plus bank holidays
• Company pension
• Positive, supportive working environment with opportunities for practical training and progression
• VIP access at Smart Works sales, events and pop-up shops
• All successful applicants must provide two satisfactory references and complete a Basic DBS check

How to apply

Please submit your CV and cover letter by 5pm Thursday 27th June. Your cover letter should address the following questions:

1. Why do you want to work for Smart Works?
2. In your opinion, what is the biggest challenge and biggest opportunity in the current communications space?

Closing date for applications 5pm Thursday 27th June.
 
Shortlisted applicants will be notified no later than Friday 28th June.

First round interviews will be held virtually on Tuesday 2nd July, via Microsoft Teams during the following times: 8.15-9.00am, 9.15-10.00am, 11.45am-12.30pm, 12.45-1.30pm.

Second-round interviews will be held in person on Monday 8th July, at our North London office (candidates will be notified by Wednesday 3rd July) during the following times: 8.00-09.00am or 10.30-11.30am or 12noon-1.00pm or 1.15pm-2.15pm.

For the second-round interview, you will be asked to present your response to the following: 

1. We know that clothes give confidence and fashion can truly be a force for good. How would you approach the idea of Second Hand September to engage our key audiences? You’ll have ten minutes in total (including time for any questions).

Reasonable travel costs will be reimbursed for interviews. 

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us about submitting an application. 

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.

About GDI Hub

The Global Disability Innovation Hub (GDI Hub) is a research and practice centre driving disability innovation for a fairer world that has grown rapidly to now operate in 40+ countries with more than 70 partners. We are the WHO Global Collaborating Center on AT, based at UCL.

Our vision is of a world without barriers to participation and equitable opportunity for all. We believe disability innovation is part of a bigger movement for disability inclusion and social justice. More than a product, a service or policy, disability innovation is a way of thinking to address disability challenges by co-designing solutions and sharing knowledge. We are solutions-focused experts in, Assistive & Accessible Technology, Inclusive Design, Inclusive Education Technology, Climate & Crisis Resilience and Cultural Participation. We stimulate entrepreneurship by developing bold approaches, partnerships and ecosystems to accelerate change.

Role Purpose

This role is focused on maximising comms-based engagement across the GDI Hub’s portfolio, supporting GDI Hub’s growing outreach across project-based deliverables and organisational comms channels (e.g. social media, websites, content generation).

The post holder will work closely across GDI Hub comms team to support delivery across the organisational portfolio – with a focus on key regular outputs, reactive queries and organisational communications. This role will involve both administrative tasks, and creative content generation, at an anticipated volume of 50% per area.

We are looking for someone with strong administrative, communications and digital skills, with a passion for building impact and reach. The candidate will need the experience to deliver public facing comms outputs, while also building personable relationships. The ability to work in a fast-paced environment is essential, as it a streamlined, can-do approach.

Role Responsibilities - Driving comms-based engagement across the GDI Hub’s portfolio

The successful applicant will work across GDI Hub’s Community Interest Company and Academic Research Centre liaising with all areas of the organisation to support the communications function as we look to translate project, programme and research outputs into public facing content for GDI Hub’s multi-million-pound global programmes, research and sector expertise.

GDI Hub operates a large and diverse portfolio. Our communications positions are uniquely diverse and flexible – harnessing creative energy and enabling skill development. It also means no two days are the same. The role is a dynamic one, a fun one, but a busy one.

Application Procedure:

Please submit your CV and a one-page covering letter describing how your think your skills and experience are relevant to this role (via our website when you hit 'apply,') A full job specification is attached to this ad.

The deadline for applications is 12.30PM Thursday 4 July. With interviews due to take place on Thursday 11 July.

GDI Hub values inclusion as a core business success factor. We actively seek to attract employees from diverse backgrounds and particularly welcome applications for this role from disabled people. The role is offered on flexible terms and the accommodation of reasonable adjustments is business as usual for us.

This role as Senior Practitioner within our Domestic Abuse services will provide housing advice and advocacy support to LGBTQ+ people who require housing support to leave a domestic abuse situation or require longer-term resettlement. The role will provide direct line management to our specialised domestic abuse case workers delivering our services across PAN London. The mission of Stonewall Housing’s Advice and Advocacy team is to help people understand their rights and navigate their housing options (within the statutory housing system or through private sector resources) in order for them to have somewhere safe to live. This team assesses service users’ housing needs, provides them with immediate advice and signposting, and, where necessary, provides advocacy casework to ensure service users can access what they are entitled to.

We will be holding phone screenings for this position on Wednesday 3rd and Thursday 4th of July.

Key responsibilities

• Providing a high-quality, flexible and responsive advice and casework service toLGBTQ+ people, supporting them to exercise their rights and get access to safeaccommodation.
• Having sound working knowledge of the statutory housing framework in order toprovide responsive and decisive guidance to caseworkers.
• Assessing the individual needs of each service user and providing a bespokeadvice and advocacy plan.
• Providing excellent supervision of direct reports, ensuring they are supported,monitored, and granted opportunities for development.
• Ensuring operational excellence in both own practice and that of direct reports byundertaking regular case reviews and file audits.
• Promoting a healthy working environment where every team member feelsrespected, valued, and recognised.
• Supporting the Service Manager and contributing to the innovation of our adviceservice delivery, seeking new opportunities for growth and development, andidentifying trends so we are maximising the support we offer to our clients.
• Ensuring a high level of customer care and practice at all times.
• Developing positive and enduring links with relevant external agencies.

Main duties
Direct Line Management

• To draw up a supervision agreement with each member of staff, setting the toneof your working relationship and establishing a rapport.
• To give consistent, regular support to direct reports through supervision, case fileaudits and case reviews according to policy.
• To provide an annual appraisal, setting goals for staff members and ensuring theyhave a solid understanding of Key Performance Indicators.
• To identify any poor practice and discuss it directly with the member of staff witha view to making improvements and achieving operational excellence.
• To establish a leadership role in the team, providing support, monitoring anddevelopment.

Casework Sessions

• To give holistic support to LGBTQ+ people accessing our Advice and Advocacyservice and to provide proactive support to these service users who aresometimes hard to engage.
• To assess each individual’s current housing situation and form a view with regardsto risk associated with their case.
• To explore all options available to the service user allowing them to make informeddecisions.
• To work with LGBTQ+ people accessing the Advice and Advocacy service todevelop and review individual work plans and risk assessments.
• To have regular casework sessions to provide structured support, in relation toHousing specific issues.
• To liaise with other service providers ensuring service users receive thenecessary support to sustain their accommodation, acquire relevant independentliving skills, maintain or improve positive physical and mental health, and accessmeaningful occupation of their time.

Liaison with Landlords / Other Agencies

• To support service users to report repairs and work with landlords and advocatewhere necessary.
• To support service users to contact local authorities, and voluntary and privatesector landlords to report anti social behaviour issues and advocate wherenecessary.
• To support service users to present to local authorities as homeless, whereappropriate, and advocate where necessary.

Other duties

• To establish and maintain accurate and complete records in all areas of work.
• To complete statistics for the collation of performance and funding information.
• To maintain up-to-date knowledge of legislation and regulations in relation tofunders and other key areas.
• To participate in individual and clinical supervision meetings, annual appraisals andtraining.
• To act in accordance with the organisation’s Diversity Policy, Health and SafetyPolicy, Code of Conduct and all other corporate policies and procedures.
• To act in the best interests of Stonewall Housing and its service users at all times.
• To promote Stonewall Housing at external meetings and community events.
• To carry out any other duties commensurate with the aims and objectives of thepost that may be required.

Your experience

• Knowledge of Housing legislation relating to all relevant sectors
• Knowledge of Acts, case law, and guidance relating to Homelessness, HousingRegister, and tenancy matters
• Knowledge of Affordable/Social Housing and Registered Social Landlords
• Knowledge of Welfare Benefits
• Knowledge of the workings of Local Government
• Sound working knowledge of identifying and working safeguarding cases

Your skills and attributes

• Confident public speaker, at both in-person and virtual events.
• Exceptional organisational and planning skills.
• A creative problem solver with a solutions-focused outlook.
• Comfortable in a working environment in which job responsibilities evolve as theteam’s needs change.
• Computer literate in Excel, Word, and Outlook.

Great to have, but not essential!

• Line management experience
• Experience in managing projects remotely
• Proficiency in data analysis
• Experience in delivering training or workshops to organisations, networks, orcommunity groups.

​More about who we are
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.

We provide safe accommodation, housing advice, mental health advocacy and support for people fleeing or have fled domestic abuse. Founded in 1983, we're the only charity in the UK working with homeless LGBTQ+ people of all ages.

We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.

Our Values:

• We are LGBTQ+ informed.
• We are tenacious.
• We are empowering.
• We are collaborative.
• We are inclusive.

What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.

Our benefits include:

• Competitive salary
• Flexible working
• Generous annual leave – 30 days
• An additional ‘Stonewall Housing’ day off per year
• Pension scheme
• Employee Assistance Programme (EAP)

Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.

Applying for the role:

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

For more information about us, please visit our website and follow Stonewall Housing on our social channels.

Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john@stonewallhousing@org.

Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.

Job Purpose

In the ever-changing environment of youth work, it is vital that within Slough we have both, safe spaces for young people to develop positive and trusting relationships and opportunities for them to develop their talents, skills and aspirations.

Together As One (formerly Aik Saath) has delivered a variety of youth services across Slough for over 25 years and a young carers service for almost 10 years.

“Young carers are children and young people (up to the age of 18 or 25 with SEND) whose life is affected by looking after someone with a disability or long-term illness. The person they care for may be a parent, a sibling, another family member or a friend, but need not necessarily live in the same house as them. The care that young carers give may be practical, physical and/or emotional.”

The terms ‘disability’ and ‘long-term illness’ do not just mean a physical disability or illness, but also cover, for example, mental illness, learning disability, substance misuse, frailty and old age.

Job Role

Working closely with the Chief Executive and the wider Together As One team, you will support the development and delivery of our Young Carers Service in Slough. This will involve the oversight of any emergent funding or contracts and the reporting requirements back to the funders. This post will involve adapting and coordinating a service around the service users’ needs.

You will work in partnership with Slough Children Frist and Slough Borough Council and ensure a coordinated approach to supporting young carers is maintained including the transition from a young carer to an adult carer pathway is developed and formed. Promotion of the service will be a key aspect of this role and you will ensure that the service is promoted across various platforms.

The role will be required to network and maintain relationships with our strategic partners, including the ability to attend key meetings to develop the Slough Young Carers offer. You will become the main point of contact for the triage of referrals and communications.

You will work to identify and support volunteers to become engaged within our services and provision. You will collate a range of data, information and imagery that creates evidence of your work and the impact it is making not only to young people but also to the wider community.

There is scope for you to be creative in this role and make a significant difference to the young people you work with. This is a very exciting and varied role and as such, a flexible approach to work including willingness to take on tasks outside of the normal remit and to work irregular hours, is essential in this role.

As an employee of Together As One, you will enjoy a wide and varied portfolio of work allowing you to build on your current skills and expertise for which suitable training and support will be provided.

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

Prospect Research Officer

Location: Development and Alumni Engagement, University Offices, Wellington Square, Oxford OX1 2JD – hybrid working

Salary: Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350

We are seeking a motivated and analytical person to join our experienced team, to conduct philanthropy research and reputational due diligence research in a higher education setting.

About the role:

Within the University of Oxford’s Development and Alumni Engagement office, our work drives the ambitious fundraising activities of the University, by providing tailored insights to build relationships with new and existing major donors (individuals, corporations and foundations).

Finding, evaluating, and communicating information clearly and effectively is the essence of this role.

The position sits in a friendly and dynamic team who can provide training. We support a diverse set of fundraising priorities, on themes ranging from innovative medical and scientific advances, to widening access to our University, to supporting world-class museums. We offer a fulfilling working environment with a wealth of opportunities to develop professional skills.

About you:

We want to hear from candidates who bring successful experience in a research- or information-focused role in business settings such as consultancy, law, banking, professional services, the civil service, or similar; or with experience of research in fundraising.

As well as outstanding research and written communication skills, other qualities we are seeking include a commitment to providing a high-quality service; an ability to assess information rapidly and rigorously from a variety of sources; knowledge of current affairs; attention to detail; an adaptable approach; curiosity and creativity; the desire to work collaboratively and build positive relationships with colleagues in the team and across the wider University.

What We Offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

• Flexible hybrid working
• An excellent contributory pension scheme
• 38 days annual leave
• Membership to CASE
• Training and development opportunities
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans

 Application process:

• Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for Vacancy ID: 173573.
• Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.

Only applications received before 12.00 noon on 1 July 2024 can be considered.

Interviews are currently scheduled to take place on 19 July 2024, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

Job Title: Membership and Elections Manager

Reports to: Head of People and Resources

Line reports: Membership Administrator

Contract terms: 35 hours per week 

Salary: £53,694-£55,168

Location: London based with hybrid working

 The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Main Purpose

This role is an exciting opportunity for you to play a leading role in the development and delivery of our new membership strategy. You will understand membership dynamics and ensure members experience a personalised approach that guarantees value to them.

You will work closely with colleagues to ensure that the membership offer and experience is optimised. This includes our regional and devolved nation leads, where you will support our activities, recruitment and engagement of members in these areas.

You will drive member engagement and lead the recruitment and onboarding of new members to the College as well as manage the promotion and election process for member opportunities within the college.

You will also represent the college both nationally and internationally, working closely with the Head of Communications and Engagement to build on our presence and voice, reaching new audiences and attracting new members.

Key responsibilities

•  manage resources and budgets, working collaboratively with internal and external stakeholders while developing and delivering strategic and tactical plans
• deliver the college membership strategy, working to ensure relevant employees and College members are involved in the activities identified to drive innovation and improvements
• provide clear and concise membership reporting to help key stakeholders understand our membership position and any areas of concern or opportunities for growth
• ensure membership value proposition is clearly communicated and understood across the organisation and ensure all website content is up to date and consistent
• keep abreast of best practice in membership recruitment, retention and the external environment through networking and professional development opportunities
• ·analyse member data, survey outputs and external environment to identify trends, gain insights and intelligence which inform the value proposition
• support communications and engagement team on member segmentation and lead on the development of automated personal and targeting messaging at appropriate stages in the membership life cycle
• actively promote the diversity of members by identifying and removing barriers and acting internally and externally as a champion for equity, diversity and inclusion
• manage a £1m+ budget, including achieving income targets and monitoring expenditure against forecast
• manage the Membership Working Group to maximise strategic impact and new approaches to membership services
• oversee the collection of annual membership subscription fee which account for almost a third of the Colleges annual income
• work collaboratively with colleagues both internally and externally to organise national, regional and international opportunities to grow our membership. Travel extensively to represent the college and promote the member offer at these events
• lead and support the team, including through the identification and delivery of professional development opportunities
• manage the integrity of membership data in compliance with UK GDPR

Elections

• plan and organise the College elections, working collaboratively with all relevant departments and committee managers to ensure a seamless recruitment process
• drive member engagement during elections through clear communication, marketing of opportunities and outreach to eligible members
• communicate with unsuccessful election applicants to sensitively inform them of the election result and ensure they remain an engaged member and signpost them to other opportunities that may be suitable for them
• ensure equity, diversity and inclusion is at the core of our recruitment processes to ensure the college governance structure is representative of our membership and wider society
• maintain an overview of all committee appointments and vacancies
• manage the onboarding process of new appointments with the support of the College Executive Assistant
• measure and monitor election rounds to report successes as well as identify future opportunities and implement improvements to systems and processes
• provide election reports and insights to the Board, Honorary Secretary and SMT when required

To undertake other duties as required:  

• Undertake any other reasonable duties as required by the College
• Regular travel is expected, including attendance at events, Conferences and overnight stays. Working outside normal hours may also be required from time to time on key projects 

Person Specification

Knowledge, Qualifications and Experience

• strategic experience in a membership or donor-based organisation
• processing direct debit subscriptions
• CRM and/or membership databases knowledge
• leadership & management qualification or relevant experience

Skills and Abilities

• a proven track record of delivering positive results in a membership environment
• ability to deliver strategic aims/priorities and meet challenging targets
• can use discretion and apply guidelines sensibly and consistently
• ability to work accurately and methodically under pressure and with conflicting demands
• can deal with a varied workload, multi-task and work to tight deadlines
• ability to work and communicate effectively with people at all levels, including staff and clinicians

Personal attributes

• work professionally and ethically in line with our values of Inclusion Integrity, Innovation and Improvement
• support the Head of People and Resources with other aspects of the department’s work
• participate in personal and organisational development activities
• commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
• committed to continuing professional development
• solution orientated with a drive to find opportunities for improvement and innovation

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working ( 2 days in the office, three from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
• 1 day of paid leave to move house
• Enhanced parental leave

Planning for your future:

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
•  Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health cash plan

How to apply

Please submit a 2-page CV and 1-page covering letter  The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston on Friday 12 July. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 12noon 8 July.

ISEAL is offering a position for an aspiring sustainability professional who is excited by working to support data-driven innovation. The role will be part of a small team that works to support ISEAL Community Members to improve their management and use of data and technology. If you are looking to apply your existing project support skills and knowledge of data- and technology-focused activities, we can provide you with excellent insights and networks that will benefit your progress.

ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. For more information go to iseal(.)org. The team this role is part of facilitates peer-to-peer learning and involves ISEAL Community Members in digital innovation projects that strengthen a range of processes and unlock new value in sustainability systems.

The coordinator will be part of this journey of peer-to-peer learning, pilot testing, and discovery. The role will collaborate with different ISEAL teams and be in contact with ISEAL Community Members and their partners, making this an excellent opportunity to learn about a wide range of initiatives.

To be considered, you will enjoy working on a varied and changing set of coordination tasks working with data practitioners, and will thrive on engaging with complex systems and learning more about topics related to sustainability standards. Some of the knowledge areas you may have come across could include: data management, data collection, geographic information systems (GIS), assurance & auditing, supply chain traceability or environmental and social reporting.

The key responsibilities we entrust you with

Member engagement and Community of Practice

• The Community of Practice is a group of data practitioners from ISEAL community member organisations, who come together to share learning, discuss issues and trends and look at potential innovation based on data and technology.
• Act as the main point of contact for the Data Community of Practice (CoP), scheduling meetings and managing communications on the ISEAL online platform
• Establish and build relationships with Community Members’ data practitioners to understand their current capacities and identify priority topics for cross-learning related to data
• Support in planning outreach to Community Members, using tools such as Salesforce to track participation and identify opportunities to increase engagement in the Data CoP
• Facilitate Community Members’ understanding and self-assessment of relevant data maturity themes and topics
• Support in the design, content development and facilitation of engagement opportunities that feature Member exchange and learning about data
• Support the planning, delivery, and follow-up of Data CoP events

Project support

• Coordinate project processes, including implementing procurement procedures, drafting contracts with consultants (based on ISEAL templates) and maintaining project-related systems
• Support drafting and production of relevant newsletters, website articles, and report sections
• Proof-read, edit, design, and format documents in Word and Powerpoint, using ISEAL templates
• Contribute to outreach to project stakeholders, Community Members, partners & event attendees, answering and directing queries and scheduling appointments and virtual/ in-person meetings
• Organise meeting logistics and delivery of virtual, hybrid, and in person meetings, agenda preparation, notetaking, audio recording and tracking / implementation of follow up actions
• Provide technical support during Zoom and Microsoft Teams meetings, operate other engagement tools (e.g. EasyRetro, Miro, Jamboard, etc), and facilitate break-out rooms
• Carry out background research, review documents, and gather and analyse information on digital innovations, using templates and tools such as Excel
• Attend conferences and learning events and share relevant learnings internally
• Build understanding of Community Members' and external stakeholders’ data needs and capabilities.

Information management

• Maintain resources and web pages related to data governance and information management on the ISEAL online platform
• Facilitate peer exchange and knowledge sharing on priority topics through online platform
• Manage a GitHub repository

General

• Assist and participate in discussions related to the data and information management programme
• Assist in promoting best practice in use of IT, communications and knowledge management systems
• Additional responsibilities as assigned by supervisor

Essential attributes, skills & knowledge

• Experience working in a project support role or data-related role focused on project administration, data and information management, data analysis, and/or stakeholder engagement
• Experience and comfort working with data and digital related subject matter, possibly gained through research, project communications and/or analysis and review of data sets
• Strong organisational skills, and experience with administration, meeting coordination, logistics contracts, budget tracking, etc.
• Good communication skills for partner and external communication and comfortable providing facilitation support (e.g. webinars, workshops etc)
• Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
• Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
• Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
• Excellent written and spoken English
• Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
• Interest in sustainability issues

Additionally desirable

• Experience in data collection, research, monitoring and evaluation.
• Familiarity with auditing, quality assurance,  and/or traceability systems
• Familiarity with any of the following: GitHub (or similar digital environments); computer languages like SQL, Python or R; business intelligence tools like Tableau or Power BI;  Geographic Information Systems (GIS)

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website www.iseal(.)org.

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a permanent contract

Working hours: Full time, 37.5 hours per week

Salary: £30,000 – 34,500 per annum, depending on experience

Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder may be required to undertake occasional international travel

Ideal start date: August 2024

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): 3-5 July

Pre-interview timed exercises (between 60 – 90 minutes from home): 5-10 July

Panel interviews (Teams): w/c 15 July

Decision: by 22 July

Accessibility

If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises.

The ME Association believes that effective healthcare for people with ME/CFS and Long Covid is essential, and we need to ensure that the NICE Guideline on ME/CFS is implemented effectively. 

While national approaches are being adopted, we also want to focus on healthcare delivery at the local level. 

This 12-month pilot has been commissioned so that we can learn how best to influence and improve the care that people receive by working with local healthcare providers and the people that need to use these services.

The study will focus on the ICB region of Buckinghamshire, Oxfordshire, and West Berkshire:

• we will engage with local people and their healthcare providers to increase awareness of these medical conditions and ensure that appropriate services are made available.
• we will also be engaging on behalf of individuals who have experienced problems with healthcare regardless of where they live in the UK.

We are looking for 2 Project Officers. You will need to be enthusiastic, responsible, and well-organised, with experience of working in a project environment. You can remotely work from home or from head office in Gawcott and will report to the Head of Health and Social Care.

The Chartered Institute of Ecology and Environmental Management (CIEEM) is the professional body which represents and supports ecologists and environmental managers in the UK, Ireland and abroad. CIEEM’s membership is growing at an unprecedented rate, with a rapidly increasing number of new members embarking on their careers as ecological and environmental management professionals. This key role provides support to these members, working with colleagues to devise and deliver the services and support that early career professionals need, and assisting them in their professional development on their journey to Chartered status. The role also supports more experienced members through the process of gaining Chartered status. If you thrive in a busy and varied role, have great attention to detail and a professional manner, and enjoy collaborating on developing new products, services and systems, then this role could be for you.

Hours: Full-time

Remuneration: £30,000 to £31,500 GBP gross annual (dependent on experience)

Duration: Permanent

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Do you have knowledge of accounting, finance and budget functions, payroll processing and administration. Ability to analyse and apply data across the full range of finance, payroll, and accounting functions?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

We are looking for Finance Coordinators to support our Finance Team in ensuring appropriate finance management, accounting, control and reporting.

You will assist in the day-to-day accounting operations in accordance with UK-Med’s policies and procedures,

Our ideal candidate will be able to support in processes financial transactions and provides technical support to the Field with the processing of financial transactions, and monitors compliance with applicable financial rules and regulations. The incumbent therefore keeps frequent contact with staff at various levels, including Country/Field Offices.

You will be comfortable working at pace and thrive on achieving challenging objectives and meeting rapidly changing demands.

Experience working internationally, particularly in humanitarian emergency response, is an advantage but not essential.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work. UK-Med is a growing and developing organisation with a committed team of staff, volunteers and members.

This role is a truly exciting opportunity to help develop our people services to meet the challenges and opportunities our growth present.

Please note that this is a rolling recruitment process. Applications will be accepted on an ongoing basis and hiring manager will review applications as they are received, decisions may be made at any time if a suitable candidate is identified.

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

How to apply

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Friday 21st June 2024

Please note that this is a rolling recruitment process. Applications will be accepted on an ongoing basis and hiring manager will review applications as they are received, decisions may be made at any time if a suitable candidate is identified.

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Hours: Full time

Pay: Up to £41 000 GBP (depending on experience)

Duration: Permanent

Location: Manchester, UK (Hybrid working available)

The Learning Design Specialist to design and coordinate development of learning solutions for humanitarian emergency preparedness.

The Learning Design Specialist at UK-Med is pivotal in enhancing the preparedness and competence of healthcare professionals for humanitarian emergency response initiatives.

The Learning Design Specialist focuses on efficiently designing and coordinating development of targeted training programs for both internal organisational audiences and external partners. The goal is to ensure that our Core Staff and a Register of approximately 1200 healthcare professionals worldwide are thoroughly equipped to provide exceptional care, leading to positive outcomes for the patients and communities we serve.

The Learning Design Specialist willinnovate and refine UK-Med's training content, ensuring it meets the specific needs of a diverse, global workforce. Expand the learning portfolio, incorporating digital, in-person, and simulation-based training tailored to strategic priorities. Establish and nurture partnerships to enhance our bespoke learning offerings, ensuring they meet the dynamic needs of our partners and maintain industry-leading standards.

The Learning Design Specialist will provide expert advice and support on designing effective learning solutions for external partners and conduct engaging and effective training sessions, both online and face-to-face, catering to the varied learning preferences and needs of the participants.

You will have a positive and flexible problem-solving approach and be willing, able, and ready to deploy to support all UK-Med programmes and projects.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read theCandidate Information Pack - Learning Design Specialistbefore applying for this role.

To apply, please submit a current CV and a supporting letter (no more than 2 pages) that includes a detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification.

Applications must be submitted through our online jobs portalno later than Friday 5th July, 2024.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

We're seeking skilled and dedicated individuals to join our team as a Service Manager for services working with 16 plus children and care leavers. In this role, you will play a vital role in providing effective leadership to an integrated and multi-functional team providing an assessment, support and move on to the young people we accommodate.

Your mission: to motivate and develop the staff team to consistently deliver a high quality and needs led responsive service to young people. Through this the overarching goal is to empower young people through the care system and in the development of lifelong tools they need to lead fulfilling lives outside the confines of traditional services. 

About the Role:

As the Service Manager, you will report to a Regional Service Manager and will be working closely to ensure the services meet our business objectives. You will actively direct the team in their day-to-day work to ensure your young people’s needs are at the centre of the support process and the support provided is personalised and of a high quality. 

You will be working within a strengths and recovery framework embedded within a trauma informed approach to meet the varying needs of young people experiencing a multitude of varying needs including offending behaviour and complex mental health. You will have responsibility of housing management and will work within the management team and internal SHP Central teams to ensure the service are delivered to the highest standard. 

About you:

• Experience managing staff working across multiple sites. 

• Experience managing accommodation based services with a variety of tenure and a knowledge of housing management and health and safety. 

• Your toolkit includes a track record in building positive stakeholder relationships and community networks. 

• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model. 

• You can creatively inspire opportunities for our young people to thrive and staff to develop to their highest potential. 

• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion. 

• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms. 

About SHP:

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. 

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community. 

Important Info:

Closing Date: Sunday 30th June at midnight 

Interview Date: Thursday 11th or Friday 12th July at SHP Head Office 

This post will require an Enhanced DBS check to be processed for the successful applicant.