Entry level jobs

Are you a digital marketing professional who loves dogs?
We’re looking for a Digital Advertising Officer to deliver paid digital marketing campaigns, helping spread the word about Dogs Trust.

What does this role do?

As Digital Advertising Officer, you will:

• manage campaigns throughout the full lifecycle, from briefing with our media agency, to building and developing creative assets and copy, with a particular focus on paid social campaigns on Meta Ads and Google Ads,
• optimise and test campaigns, using platform data and Google Analytics 4 (GA4) to track KPIs, interpret performance, and provide actionable, data-driven recommendations to maximise impact,
• work closely with stakeholders across the charity to ensure campaigns are optimised, and all content reaches the appropriate audience.

Interviews for this role are provisionally scheduled for week commencing 2nd February 2026 and will take place on Teams.

Could this be you?

To be successful in this role, you’ll need some experience of working with paid digital advertising campaigns, specifically Meta Ads and Google Ads, underpinned by a strong understanding of pay-per-click advertising and paid social. You’ll also have strong analytics skills, with the ability to interpret data and make decisions accordingly. You’ll need effective time management and prioritisation skills, as this role often juggles multiple, competing priorities. Creative copywriting skills are essential, as well as a passion for Dogs Trust and the work we do.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

SNG (Sovereign Network Group) provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year.  

We're now looking for a Housing Officer to join the team in our Newbury and Reading locality, based from the Greenham Office.

You'll manage your own diary with a mix of working from home, office and out with our customers.

The Role:

As a Housing Officer, you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.

You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive.

What you'll be doing:

• Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality
• Acting as a trusted point of contact for customers.
• Building relationships with local authorities, community groups, and partner agencies.
• Using data insights to improve services and ensure compliance with legislation and regulations.
• Supporting neighbourhood improvements and shaping services based on the voice of our customers.
• Maintaining accurate customer records and ensuring data is used responsibly.
• Promoting SNG's values and culture of collaboration, safety, and inclusion.

What we're looking for:

• Experience delivering tenancy, lease, or neighbourhood management services.
• Strong communication and relationship-building skills, with the ability to influence and resolve complex issues.
• A collaborative approach, working across teams and with external stakeholders.
• Good knowledge of landlord services and the ability to apply this in practice.
• A customer-first mindset, with a track record of achieving positive outcomes.
• Confidence using digital tools to support service delivery.

Desirable:

• Professional membership (e.g. CIH) or willingness to work towards it.
• Experience managing data securely and effectively.

Your Benefits:

We have some great benefits at SNG, including:  

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) 
• Chance to buy or sell holiday as part of our flexible benefits package 
• 3 additional paid Wellbeing days and 2 paid volunteering days 
• Generous matched pension scheme up to 12% and Life cover at 4x salary  
• Enhanced maternity/adoption pay  
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) 
• Options for private medical insurance, dental insurance and critical illness cover 
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service 

We offer flexible working, professional development opportunities, and a chance to be part of something meaningful. We're passionate about inclusion for all and creating a workplace where everyone can thrive

We will be interviewing in our Newbury Office on the 3rd February 2026.

Interested? Apply today and help us shape stronger, more vibrant communities.

At Ambitious about Autism, we're currently looking for an IT Systems Engineer to join our team.

You'll ensure the delivery of a robust, secure, and high-performing IT environment by installing, developing, monitoring, maintaining, supporting, and optimising all network hardware, software, and infrastructure across all Ambitious about Autism (AaA) locations. You'll provide IT support services to users across the organisation in person, online and via telephone as required, ensuring issues are appropriately logged and resolved.

You'll administer, monitor, and develop Microsoft 365 services, security and compliance policies, and organisational intranet processes, whilst collaborating with internal and external stakeholders to explore and develop new technologies that support the Charity and all Education Services.

We are looking for someone who has:

• Excellent working knowledge and application of best practices around management, control, and monitoring of server infrastructure and virtualisation technologies, especially Microsoft Hyper-V server
• Strong hands-on experience in networking, routing and switching in a multi-site environment
• Excellent working knowledge and application of: Firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution
• Experience of MS Cloud Services – Azure, Microsoft 365

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

·To work as part of a team to provide emotional and practical support to women and children affected by violence and abuse through our Early Intervention hub and helpline service

Specific community language posts are also available for this role. Please indicate in the supporting evidence if you would be interested in the language post

- Providing practical and emotional support to women and children affected by domestic violence
- Offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc.
- Developing and maintaining effective working relationships with external agencies
- Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on Monday 9th Feb. Interviews will take place weeks commencing 2nd and 9th March.  

Kitchen Chef

We're looking for a kind, compassionate and resilient Chef to join our Homelessness Social Care Service in Westminster.

£12,603.50 per annum, working 17.5 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• To be responsible for the day-to-day supervision for all staff working in the kitchen/dining room
• To prepare and cook meals for residents according to agreed menus
• To ensure that meals are provided on time in accordance advertised meal times
• To ensure food kitchen hygiene meets a high standard at all times
• To ensure that all meals are appropriately presented and served
• To monitor all kitchen staff in safe methods of working with equipment and machinery

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:

• Holds a level 3 food safety certificate

Desirable:

• Previously worked in a kitchen environment

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities-

• To develop and deliver family support and play sessions to children, young people and their mothers in refuge and the community. To lead on domestic violence awareness raising sessions with children/young people and professionals.
  

*BSWA provides safe secure accommodation to some of the most vulnerable women and children therefore in order to ensure we provide maximum support and safety it is essential that our service is available to them 24/7. We do this through operating an on-site rota that covers weekends, evenings and bank holidays as well as a 24 hour call out system.

Experience: 

- Working within a children and family setting with women and children affected by domestic violence
- Assessing and working to meet children’s needs in a holistic way
- Developing and maintaining effective working relationships with external agencies
- Delivering play activities for children
- Delivering training and awareness sessions
- Working within safeguarding guidelines and legislation to protect and promote the well-being of children and vulnerable adults

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on Monday 9th Feb. Interviews will take place weeks commencing 2nd and 9th March.  

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities
To deliver tailored, holistic support to women affected by violence and abuse and living in the community, including practical and emotional support to increase women’s and children’s safety and meet identified needs.

Specific community language posts are also available for this role. Please indicate in the supporting evidence if you would be interested in the language post

Experience:

          To identify and develop support strategies to meet the needs of women and children seeking support

• To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the Project
• To participate in multi-agency work as agreed with your line manager
• To promote awareness of the impact of domestic violence on women and children and BSWA services

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on Monday 9th Feb. Interviews will take place weeks commencing 2nd and 9th March.  

Join us at The Tanera Project, a Scottish charity launching in 2026 with a mission to build resilience among public service professionals through world-class respite breaks, volunteering opportunities, and initiatives that champion rural regeneration and environmental restoration.

We’re looking for a Procurement & Logistics Mainland Coordinator to join our team to support the smooth running of our Dornie site and mainland supply chain and logistics. This role covers the receipt, handling, storage, and distribution of goods, coordination of logistics with internal teams, and administration of fuel management. The individual will also act as a driver for mainland operations and provide cover across the procurement and stores function when required.

Core Responsibilities to include but not be limited to:

• Support the Procurement Lead with supplier orders and administration.
• Track deliveries, manage secure storage, and maintain accurate records.
• Coordinate logistics with drivers, construction teams, marine fleet, and island operations.
• Ensure food hygiene and cold chain standards for all deliveries.
• Operate FLT equipment for loading/unloading and maintain organised storage areas.
• Track fuel consumption and maintain accurate Excel records.
• Act as the primary mainland driver for deliveries and collections.
• Provide cover for procurement and stores functions when required.

Person specification:

• Valid UK (or EU equivalent) driving licence.
• Proficiency in Microsoft Office (Excel, Outlook).
• FLT certification (Telescopic Handler) with practical experience.
• Strong organisational skills and flexibility to support multiple operational areas.

Desirable Skills and Qualifications:

• ERP/procurement systems experience
• Food Hygiene Level 1
• Site operations background 
• Knowledge of ESG principles.

Why Join Us?
This is a fantastic opportunity to play a key role in ensuring operational efficiency across our mainland and island sites. We offer a competitive salary range, a supportive team environment, and opportunities for growth.

Salary and Benefits:

• £42,500 – £45,000 per annum
• Company Pension Scheme
• Employee healthcare scheme
• Training and Development opportunities
• Generous annual leave entitlement
• Discretionary annual bonus
• Staff Accommodation Available

Join us at The Tanera Project, a Scottish charity launching in 2026 with a mission to build resilience among public service professionals through world-class respite breaks, volunteering opportunities, and initiatives that champion rural regeneration and environmental restoration.

As the Island Procurement and Logistics Coordinator, you’ll play a vital role in supporting a unique, multi-faceted charitable venture. If you’re organised, resourceful, and excited by variety, we’d love to hear from you.

 About the Role

The Island Procurement and Logistics Coordinator will support the Procurement and Logistics Lead in managing the island’s supply chain and logistics. You’ll handle everything from receiving and storing goods to coordinating deliveries and supporting operations across multiple teams. You’ll also act as a driver for island operations and provide cover for mainland procurement when needed.

Core Responsibilities to include but not be limited to:

• Support the Procurement Lead with supplier orders and admin.
• Deputise for the Procurement Lead when required
• Track and process all incoming deliveries
• Repackage goods for onward delivery or secure storage
• Coordinate logistics with drivers, construction teams, marine fleet, and island operations
• Maintain cold chain and food hygiene standards for food deliveries
• Assist with loading/unloading goods (including FLT equipment)
• Manage secure storage of bulk goods, equipment, and mail
• Maintain organisation of storage areas for housekeeping, hospitality, and maintenance
• Act as primary island driver for deliveries and collections
• Support commuter boat shuttle and staff meal delivery
• Provide cover for mainland procurement and driving when required
• Assist Guest Services with guest movements when time allows

Key Relationships

• Reports to Procurement and Logistics Lead
• Works closely with Procurement, Marine, Island and Mainland Operations, and Construction teams

Person Specification

 Essential Skills and Experience

• Valid UK/EU driving licence
• Microsoft Office proficiency
• FLT certified (Telescopic Handler)
• Strong organisational skills and attention to detail
• Ability to work flexibly across multiple operational areas

 Desirable Skills and Qualifications

• ERP/procurement systems experience
• Food Hygiene Level 1
• Background in site operations management
• Knowledge of ESG and sustainability in procurement

Why Join Us?
This is a fantastic opportunity to play a key role in ensuring operational efficiency across our mainland and island sites. We offer a competitive salary range, a supportive team environment, and opportunities for growth.

Salary and Benefits:

• £42,500 – £45,000 per annum
• Company Pension Scheme
• Employee healthcare scheme
• Training and Development opportunities
• Generous annual leave entitlement
• Discretionary annual bonus
• Staff Accommodation Available
• Flexible Shift Patterns may be available

Reports to - Development Director

Location - London - Clapham / Hybrid working (minimum 40% of working time in the office)

About Us

For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.

We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.

We also aim to change the culture around Financial Wellbeing by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.

We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.

About The Role 

We’re looking for a dynamic and relationship-driven Corporate Partnerships Manager to initially grow our portfolio of corporate partners through business development, support the Senior Management Team with their existing corporate partners and then take on your own portfolio of corporate partners. This is a key role in strengthening our income generation, expanding our reach, and creating partnerships that support financial wellbeing across the UK.

You’ll lead on securing new partnerships and managing existing ones - from banks and building societies to insurers, fintechs and professional services. You’ll develop creative propositions, deliver exceptional account management, and drive income that supports our mission.

Closing Date - 11:30pm, Monday 26 January 2026

Interviews - 1st round week commencing 2 February 2026 (virtually). 2nd round week commencing 9 February 2026 (face-to-face in our offices).

Please visit our website for the full job description including the application details.

CRM Manager

We are looking for a CRM Manager to join the team in this full-time, fixed-term role.

This is an exciting time to join the charity as we complete the final phase of our Microsoft Dynamics implementation and embed a new, organisation-wide CRM system that will transform how we engage with and support our community.

This is a hybrid role for the charity which is based in Luton.

Position: CRM Manager
Location: Hybrid working to include a minimum of two days per week in the office in Luton
Salary: £43,003 per annum
Hours: Full Time (37.5 hours per week)
Contract: Fixed term contract for 12 months

Closing Date: Sunday 25th January 2026 at 23.59pm

The Role

As CRM Manager, you will lead the successful completion and optimisation of Microsoft Dynamics 365 across the organisation, ensuring it is fully embedded, well-governed and widely adopted.

You will act as product owner for the CRM, overseeing configuration, integrations, upgrades, reporting and data governance, while supporting colleagues to use the system confidently and effectively. Your work will directly support fundraising, clinical and operational teams, helping to maximise supporter insight, improve engagement and enable better decision-making.

You will:

• Complete the implementation and organisation-wide rollout of Microsoft Dynamics CRM and closure of legacy CRM.
• Own CRM configuration, workflows, integrations and ongoing development.
• Develop and enforce a CRM data governance framework, including data ownership, access controls and retention policies.
• Ensure compliance with UK GDPR and organisational data protection standards.
• Maintain audit trails, oversee data quality, and manage regular cleansing and validation activities.
• Design and deliver training and support for staff across the organisation.
• Co-design complex queries and produce reports and dashboards to support fundraising and strategic planning.
• Manage relationships with CRM suppliers and oversee CRM-related budgets and contracts.

If you are passionate about using technology and data to make a meaningful difference and enjoy helping people embrace new systems and ways of working, we would love to hear from you.

About You

We are seeking an organised, proactive and collaborative CRM Manager who combines strong technical expertise with excellent communication skills.

You will have:

• Degree-level education or equivalent professional experience.
• Proven experience managing a CRM system, ideally within a charity or similar organisation.
• Experience delivering system implementations and optimisations.
• Strong understanding of data governance, UK GDPR and regulatory compliance.
• Advanced skills in data analysis, reporting and complex query building.
• Experience developing workflows, configurations and system integrations.
• The ability to train and support colleagues with varying levels of technical confidence.
• Excellent organisational, problem-solving and stakeholder-management skills.

Desirable:

• Hands-on experience with Microsoft Dynamics 365
• Experience within the charity or healthcare sector.
• Experience using dashboarding tools such as Power BI.
• Project management experience.
• Knowledge of APIs and data integration tools.

About the organisation

This Hospice provides free specialist palliative and end of life care for people of all ages. We support adults in Bedfordshire, and children and their families in Bedfordshire, Hertfordshire and Milton Keynes – at home, in the hospice, or wherever we are needed.

As a teaching hospice, our exceptional people, training and facilities are helping local communities to live and die well. We are an equal opportunities and disability confident employer and welcomes applications from all sections of the community.

The successful applicant will be required to undertake a basic Disclosure and Barring Service (DBS) check.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Marketing and Communications Manager (Maternity Cover)

Reporting To: Director of Fundraising

Line Management: This post has no line management responsibilities

Salary: £35,000 - £37,000 (FTE), pro-rata for part time hours

Hours: 28 hours per week, working pattern to be agreed

Contract: 14 months

Location: Currently one day in the office in Kings Cross N1 9LG (Tuesdays)

DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.

Context of Job

AFK is a national charity creating opportunities for children and young people who are disabled or neurodiverse, to increase their independence, reach their individual potential and remove the barriers they face. Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodivergent.

As part of this we offer bespoke employment skills training and organise work experience across North London. At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.

Overall Job Purpose

As part of the Fundraising and Communications Department this role is responsible for creating bold, inspiring new ideas for the charity across digital, marketing and communications, PR, campaigns and internal communications.

You will be passionate about telling stories to inspire action from external supporters and will have responsibility for executing the marketing plan to support events, partnerships, and campaigns. You’ll also collaborate with the Fundraising and Services Teams to identify our target audiences and make suggestions on how to communicate across multiple channels to best drive engagement.

Your creativity and passion will deliver tailored marketing and communications campaigns and you will work closely with colleagues and external agencies/freelancers as required to influence and engage external stakeholders. You will help to bring our brand promise and our mission to life for colleagues, supporters and the young people we support.

This role will provide practical support to produce videos, social media, and materials to help raise funds, increase our profile and support the wider charity.

Working Conditions

The post is 28 hours a week, split flexibly across the working week (working pattern to be agreed). The post holder may be expected to work some evenings and weekends as required by the job.

28 days annual leave pro rated will be given in addition to public holidays.

There is a TOIL policy.

Working Relationships

This role is all about building strong relationships across the organisation to align marketing and communications with our priorities, juggling income generation, service promotion, and leadership communications.

You'll be the central communications hub, turning organisational goals into engaging content that resonates with our audiences.

You'll work closely with the Fundraising team to create compelling campaigns that engage donors and boost income. You'll partner with our Service Delivery teams to capture great impact stories and share what we do with stakeholders. Regular collaboration with the CEO is key for managing organisational messaging, supporting strategic communications, and keeping our brand consistent.

Principal Responsibilities

· Implement the Marketing and Communications strategy and plan, including tracking progress against KPIs

· Undertake a full and routine evaluation of all marcomms activity including preparing reports for colleagues and the leadership team

· Write briefs for external agencies/freelance support as required

· Oversee the maintenance of a comprehensive suite of marketing collateral that meets needs across the organisation, ensuring there is a cost-effective process in place for commissioning new materials

· Support internal communications by maintaining the Sharepoint hub front page

· Produce design and copy for inclusive and accessible marketing content including off and online for fundraising appeals, service delivery programmes and organisational brand messaging

· Maintain the AFK website, built on Wordpress, and manage the external web hosts and developers to ensure updates are successful and the website reflects brand guidelines and AFK’s tone of voice

· Produce a regular e-newsletter and increase subscribers by promoting the e-news across owned channels

· Manage the AFK social media accounts, working closely with the wider organisation to ensure brand alignment across all social channels

· Oversee the appropriate and consistent use of our brand across all communications touch points by ensuring all internal and external stakeholders have the resources and support required to work within the brand guidelines

· This post currently has no direct reports

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role as a Recovery Worker in our Mental Health Crisis Alternative in Waltham Fores.

Sounds great, what will I be doing?

The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support. You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The successful candidate will have demonstrable experience working with individuals affected by mental health and dual-diagnosis issues, with strong knowledge of a wide range of mental health conditions, effective communication approaches, and the ability to provide support with dignity and respect. They will understand relevant Mental Health legislation, the principles of recovery, and a variety of recovery approaches. The role requires the ability to work both independently and as part of a team, support the induction of new staff and volunteers, and work collaboratively with statutory services. The candidate will bring experience in planning and delivering added-value initiatives, alongside excellent communication, partnership-building, risk-assessment, and case-management skills. Strong organisational, IT, literacy, and numeracy abilities are essential, as is knowledge of local recovery tools, wellbeing services, and safeguarding practices.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Mental Health Crisis Alternative Service in Waltham Forest.

Sounds great, what will I be doing?

The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.