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THIS ROLE REPORTS TO: HEAD OF COMMERCIAL
ABOUT CYNTHIA SPENCER
Cynthia Spencer Hospice provides specialist palliative and end‑of‑life care for people living with life‑limiting illnesses across West Northamptonshire, as well as vital support for their families. Cynthia Spencer Hospice Charity raises additional funds to sustain and develop these essential services. We are on an ambitious journey to grow our income, strengthen community relationships and ensure specialist care is available for everyone who needs it.
ABOUT THE ROLE
We are seeking an experienced Online Sales Lead to join our Commercial team and support the development of sustainable income for specialist end‑of‑life care. Reporting to the Head of Commercial, the role will support the growth and day‑to‑day operation of the charity’s online commercial activities, maximising income while delivering excellent customer experience.
This role will be central to the set‑up and development of our online retail operation, including researching and selecting online marketplaces, establishing processes, creating product listings, developing pricing and stock management approaches, training volunteers and supporting the launch of the online service.
Working to online sales targets and net profitability, the postholder will source appropriate donated products from retail stores and other avenues, promoting them online to achieve the highest return while pricing accurately and competitively.
DUTIES AND KEY RESPONSIBILITIES
- Lead the development, set‑up and launch of online sales platforms and marketplaces.
- Establish and maintain online accounts, payment systems, product categories, postage options and operating procedures.
- Develop end‑to‑end sales processes covering stock receipt, assessment, listing, sale, dispatch, returns and after‑sales service.
- Set and maintain standards for pricing, listings, photography, product descriptions and stock management.
- Track sales, income, fees, postage costs, stock levels and channel performance, using insight to recommend improvements.
- Identify opportunities to grow online income through new marketplaces, digital channels, product ranges and corporate stock donations.
- Work with the Head of Commercial and Marketing Executive to promote online sales through social media.
- Recruit, coordinate, support and train online volunteers.
- Maintain excellent customer service through prompt communication, accurate fulfilment, timely dispatch and positive supporter relationships.
- Ensure all products listed online are high quality, accurately described and supported by clear photographic images.
- Build strong internal relationships across multiple sites.
- Carry out any other duties appropriate to the role.
ABOUT YOU – ESSENTIAL CRITERIA
EXPERIENCE
- Proven experience in retail, sales, e‑commerce or online selling.
- Experience achieving KPIs, targets and profit margins.
- Experience with online sales platforms.
- Experience supervising or coordinating staff or volunteers.
- Strong experience of online marketplaces and e‑commerce processes.
- Target‑oriented approach to achieving online income budgets.
KNOWLEDGE AND SKILLS
- Excellent relationship‑building, networking, influencing and negotiation skills.
- Strong commercial awareness.
- Excellent written and verbal communication skills.
- Strong organisational and time‑management skills.
- Ability to think strategically while focusing on delivery and results.
- Ability to work independently while collaborating effectively.
- Good attention to detail and accuracy.
- Confident using Microsoft Office, online platforms and CRM systems.
PERSONAL QUALITIES
- Proactive, ambitious and profit‑focused.
- Professional, personable and confident.
- Supportive and coaching approach to volunteers.
- Creative, solutions‑focused and willing to identify new opportunities.
- Empathy with the values and purpose of Cynthia Spencer Hospice.
GENERAL RESPONSIBILITIES
- Work within and promote the charity’s values, policies and procedures.
- Maintain confidentiality and comply with data protection requirements.
- Attend relevant meetings, training and charity activities.
- Work collaboratively with colleagues and contribute positively to the wider organisation.
- Undertake any other reasonable duties appropriate to the role.
We are an equal opportunity employer and welcome applications from all backgrounds who meet the requirements of the role. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.
The client requests no contact from agencies or media sales.
Thank you!
The Bishop of Sheffield is seeking to appoint a new Senior Personal Assistant. This is a high-profile and pivotal appointment, providing an exciting opportunity to work closely with the Bishop at the heart of the Diocese of Sheffield. We are looking for a dynamic, highly organised and proactive individual who thrives in a fast-paced environment, can manage competing priorities and work confidently with initiative and discretion. The role is predominantly office-based, with flexibility to work remotely at times, and is based in a friendly and busy office in a pleasant and beautiful environment. It requires someone who can work effectively and independently while being a collaborative and valued member of the wider Bishop's team.
This is a significant and high-profile appointment, and we are looking for someone who will become a trusted member of a dedicated team based at Bishopscroft. The role is exceptionally varied, busy and demanding and immensely rewarding, providing support across every aspect of the Bishop's ministry - from diocesan leadership and parish life to national Church responsibilities, civic engagements and his work in the House of Lords.
The successful candidate will be someone who thrives in a high-volume, fast-paced environment where priorities can change quickly. You will be highly organised, able to exercise sound judgement and manage complex competing priorities with good humour and grace. You will need to be an excellent communicator, comfortable dealing with people from all walks of life, and able to handle sensitive and confidential matters with discretion.
Although much of the role is practical and administrative, its purpose is much broader. By ensuring that the Bishop's office runs smoothly and efficiently, you will play an important part in supporting his ministry and the mission of the Diocese of Sheffield to flourish and grow.
Whether you are already familiar with the life of the Church of England or are bringing valuable experience from another sector, if you believe your skills and experience match what we are looking for, we would be delighted to hear from you. A sympathy for the Christian Faith is essential.
1. PROVIDING EFFICIENT PA SUPPORT TO THE BISHOP OF SHEFFIELD
* Advanced planning and management of the Bishop's diary
* Organising all appointments and providing practical briefings about the arrangements made for all visits and meetings
* Preparing the Bishop's papers for all meetings and maintaining an efficient system for tracking papers
* Planning and organising the Bishop's travel arrangements in the UK and abroad
* Dealing promptly with all incoming correspondence and drafting replies
* Receiving and dealing with all emails in the PA's inbox and that of the Bishop
* Opening and allocating incoming post and dealing with letters where appropriate
* Handling a wide range of telephone enquiries with confidence, diplomacy, and tact - answering questions directly or passing them on to the Bishop or Chaplain or other appropriate source of information
2. GENERAL OVERSIGHT AND RUNNING OF THE BISHOP'S OFFICE
* Welcoming all visitors and arranging catering as necessary
* Ensuring that the office is kept tidy and all necessary equipment is purchased and maintained
* Daily filing and overseeing the management of all paper and computerised filing systems
* Organising the archiving of papers as appropriate
* Ensuring that the office database is kept up to date
* To be present at some meetings and at the Bishop's direction to take notes
* Delegation of work to the Administrative Assistant
3. FINANCE
* Managing a budget in excess of £100K and dealing with all day to day financial matters including the bishop's expenses
* Managing the day to day running of all bank accounts held by the bishop in his corporate capacity
* Transferring money, making payments and keeping records as required
* Administering the Bishop's Official Expenses account
* Administering the Bishop's Discretionary account
* Applying for grants from various funds, including the Lady Hastings Charity, by preparing applications, organising and recording all monies received and providing reports to the charities on how the monies was used
* With the advice of the Bishop and his Senior Staff, allocating holiday grants and making appropriate payments
4. MANAGEMENT OF BISHOPSCROFT
* Payment of all household bills including regular review of utility providers
* Liaison with Church Commissioners' Agent concerning all upkeep and repairs
* Making arrangements for convenient appointments for servicing and any work required
* Organising the purchase and installation of items for the Bishop's House on behalf of Bishoprics
* Liaising with the IT support advisors and organising IT provision at the office
* Maintaining the house inventory
5. HOSPITALITY
* Planning and organising catering for a range of social events each year, including the termly civic dinners and evening suppers
* Managing arrangements for the biennial Bishop's Garden Party
* Coordinating a week of Summer Term evening receptions (held in alternate years to the Bishop's Garden Party)
* Venue management and liaison
6. SUPPORTING THE WORK OF THE DIOCESE
* Organising the recruitment process for all senior appointments in the Diocese, including the advertising of posts and the logistics of all meetings and interviews
* Distributing information and organising arrangements for Deanery Days across the Diocese
* Working with the Bishop's Chaplain to agree and confirm dates for confirmations
* Supporting the Bishop's Chaplain with the clergy ministerial development review (MDR) process, including maintaining the database and collating and filing completed reviews on a two-year cycle.
* Supporting the Bishop's Chaplain in managing enquiries and maintaining up-to-date records of those holding the Bishop's Permission to Officiate (PtO).
* Confirming with the appropriate church leader, lay or ordained, the purpose of each parish visit; making all practical arrangements and briefing the Bishop beforehand
7. CIVIC VISITS
* Planning and organising a programme of visits to individuals, institutions, workplaces and events across the region with a focus on extending the reach and mission of the Church
* Responding to all invitations for the Bishop to attend civic events and meetings outside the Church
8. NATIONAL CHURCH
* Collating all papers and making the logistical arrangements for the Bishop's work related to General Synod, the House of Bishops, College of Bishops, the Archbishops' Council and any other national and regional meetings
* Managing the Bishop's Church Commissioner Trustee commitments, including maintaining the diary, preparing meeting papers and ensuring all relevant documentation is available in advance of meetings
* Engagement with the PA network and key members of the NCI staff
9. HOUSE OF LORDS
* Liaising closely with the Bishop's Parliamentary and Policy Researcher on the Bishop's schedule in the House of Lords
* Assisting with papers relating to the Bishop's role in the House of Lords
* Processing the Bishop's monthly HOL expense claim
10. ORGREAVE INQUIRY
* Liaising closely with the Orgreave Inquiry Secretariat to coordinate the Bishop's involvement, including managing meeting requests and maintaining the diary
* Completing the Bishop's monthly fees timesheet and expense proforma
11. LINE MANAGEMENT and Development of the Administrative Assistant
* Carrying out other duties as and when required
Qualifications / Education / Experience
* Educated to degree standard or with relevant secretarial qualifications and equivalent work experience
* Previous PA and administrative experience reporting to a senior manager
* Finance processing and accounts management
* Must be able to handle confidential information
* Experienced in dealing with people at all levels
* Ability to prioritise effectively
Knowledge, Skills, Attributes
* In sympathy with the vision, aims and objectives of the Church of England and the Diocese of Sheffield
* The ability to understand and apply the priorities of the Bishop's ministry when allocating diary appointments
* Well presented work with a meticulous eye for detail
* Ability to show initiative and work with minimal or no supervision
* Excellent communication skills both oral and written, including a competent and friendly telephone manner
* Good interpersonal and diplomatic skills with the ability to deal with people from all walks of life with courtesy and on occasion appropriate firmness
* Ability to maintain a high degree of confidentiality and handle sensitive issues with discretion
* Well organised, methodical and the ability to manage competing priorities
* Ability to work calmly under pressure and meet deadlines
* Ability to work independently and as a member of a team and the wider household
* Competent in the use of Microsoft Office including Word, Excel and PowerPoint
* Proficient in the use of databases and CRM systems for maintaining accurate records, managing contacts, and producing reports
* Excellent word processing skills from manuscript and audio
* Good literacy and numeracy skills
DESIRABLE REQUIREMENTS
* Detailed knowledge of the Church of England, its structures and practices
* Understanding and interest in the Bishop of Sheffield's ministry
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
The Church of England's national Vocations Marketing Communications Lead will lead bold and engaging communications that bring ministerial vocations to life for people across the Church. Through inspiring storytelling, impactful campaigns and strong partnerships, you'll help more people discover, discern and pursue their calling to play their part in God's story.
The national Vocations Marketing Communications Lead will lead bold and engaging communications that bring ministerial vocations to life across the Church of England. Through compelling campaigns, inspiring stories and creative content, you'll help people from every background explore their part in God's story and consider where they may be called to serve.
Working nationally, you'll play a key role in equipping dioceses with the tools, resources and communications they need to support those exploring their vocation, while enabling parishes to nurture and encourage emerging ministerial vocations within local communities. From digital engagement and website development to events, newsletters and national initiatives, this is a strategic and creative role with the opportunity to strengthen vocational culture and help more individuals discover, discern and pursue God's call to ministry.
This is a three year fixed term position.
The closing date for applications is 7th September.
Play a key part in the renewal of ministerial vocations across the Church by working in close partnership with colleagues to:
- Lead the ongoing development and delivery of a national marketing, communications and engagement strategy that strengthens a culture of vocation across the Church.
- Create and deliver compelling campaigns that inspire people from every background and heritage to explore their part in God's story and consider a vocation in ministry.
- Equip dioceses with high-quality communications, resources and tools to support people discerning their vocation.
- Enable parishes to recognise, nurture and encourage emerging ministerial vocations within local communities.
- Develop inspiring written, digital and video content that showcases the breadth, diversity and impact of ministry across the Church.
- Lead communications for key national initiatives, events and campaigns, ensuring strong engagement and visibility.
- Identify and promote opportunities to raise the profile of ministerial vocations through media, storytelling and public engagement. Strive for excellence | Show compassion | Collaborate | Respect others | Act with integrity
- Monitor and evaluate engagement and campaign performance, using insight and data to strengthen future communications and increase impact.
- Oversee and enhance digital channels, websites, newsletters and other platforms to maximise reach, participation and impact.
- Build strong relationships with colleagues including the national communications team, dioceses, communications networks and external partners to amplify vocational opportunities and stories.
- Significant experience of developing and delivering successful communications, marketing and engagement strategies in a large and complex organisation.
- Strong stakeholder management skills, with the ability to build relationships, influence outcomes and balance competing priorities.
- A track record of creating impactful campaigns and communications that engage, inspire and mobilise audiences.
- Excellent written and verbal communication skills, with the ability to adapt messages for different audiences and contexts.
- Experience of using a wide range of channels and platforms, including websites, newsletters, social media, email marketing and digital communications.
- Strong planning and project management skills, with the ability to manage multiple priorities and deliver high-quality outcomes.
- Experience of monitoring performance, evaluating impact and using insight and data to shape future activity.
- A commitment to broadening participation and engaging people from the widest possible range of backgrounds and experiences.
- Creativity, initiative and a collaborative approach, with the confidence to generate new ideas and drive continuous improvement.
- An enthusiasm for the mission of the Church of England and a passion for helping more people discover, discern and respond to God's call to ministry.
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
Are you an experienced and passionate fundraiser with a talent for creating connections and building strong relationships? If so, we'd love to hear from you!
As part of Girlguiding's wider Fundraising department, we have 2 roles available to focus on fundraising through Trusts, Foundations, and Statutory opportunities. We're looking for people who have experience in raising philanthropic income and who is passionate about creating change and opportunity for girls and young women across the UK.
Key responsibilities
You'll work closely with colleagues across Girlguiding's incredible organisation to identify, secure, and steward grants. You'll support our team to:
- create high-quality, well researched and well written funding proposals
- proactively lead on prospect research for projects across the organisation who can join us and help empower and support girls and young women
- manage relationships with significant funders, to ensure high quality and deliver outstanding stewardship
- utilise database and administrative skills to contribute to excellent record keeping
- develop strong market and fundraising intelligence to further support wider new business as well as existing relationships
- work closely with colleagues across the executive and senior leadership team, understanding the importance of stakeholder engagement
This is a fantastic opportunity for the right individuals to bring their skills, experience and passion for trusts fundraising to make a significant difference to the lives of girls and young women. We are looking for dynamic, passionate people with excellent communication and interpersonal skills who want to be part of a friendly, ambitious and fun department.
We offer flexible work arrangements, which can be office-based or hybrid – we're open to flexible working applications.
Apply today and be part of something truly special, to help girls know that they can do anything!
Thank you!
The Senior Internal Auditor delivers and reports on complex, risk‑based Internal Audit (IA) and advisory reviews across the National Church Institutions, providing independent assurance and practical recommendations that strengthen governance, risk management and internal controls.
The Senior Internal Auditor sits within the Risk & Assurance team, which supports the National Church Institutions (NCIs) of the Church of England. The NCIs bring together a wide range of services and organisations that help enable the Church's mission across the country. This role plays an important part in providing independent assurance that risks are appropriately managed and key controls are operating effectively.
Reporting to the Deputy Director of Assurance, the Senior Internal Auditor will deliver risk-based assurance and advisory reviews across the National Church Institutions. The role involves working with colleagues at all levels of the organisation to evaluate governance, risk management and internal control arrangements and identify opportunities for improvement.
The postholder will deliver Internal Audit (IA) engagements from planning through to reporting, producing clear, evidence-based findings and practical recommendations. The role will also contribute to the development of the annual IA plan, continuous improvement of IA methodologies, and the promotion of effective risk management practices across the NCIs.
This role offers an excellent opportunity for an experienced auditor to broaden their exposure across governance, finance, operations, safeguarding, and strategic risk, while contributing to the mission and work of the Church of England.
You will be responsible for leading IA work from start to finish. This includes planning audits based on risk, working with teams across the organisation to understand how services operate, and reporting clear, balanced findings to senior management and Audit and Risk Committees. The role requires strong judgement, the ability to influence constructively, and confidence in working with senior stakeholders.
Key responsibilities include:
Plan and deliver risk-based IA and advisory reviews across a broad range of NCI activities.
Undertake audit fieldwork, including interviews, process reviews, data analytics, control testing and evaluation of management information.
Identify control weaknesses, governance issues and emerging risks, assessing their impact and significance.
Prepare clear, concise and evidence-based audit reports containing practical and proportionate recommendations.
Agree IA findings and management actions with stakeholders and monitor progress against agreed actions where required.
Build productive relationships with colleagues, senior managers and other stakeholders across the NCIs.
Contribute to the development of the IA plan through risk assessment activities and identification of emerging risks.
Support reporting to senior management and the Audit and Risk Committees.
Contribute to the continuous improvement of IA processes, methodologies and use of IA technology.
Maintain professional knowledge and comply with applicable professional standards and ethical requirements.
Alongside assurance work, you will also provide timely advice on internal controls and risk management, helping teams strengthen how risks are identified, assessed and managed across the organisation.
This role would suit an experienced IA professional who is confident delivering complex IA assignments, engaging with senior stakeholders and providing clear, balanced assurance and advice. You will possess strong analytical skills, sound professional judgement and the ability to explain risk and control issues in a constructive and practical manner.
To be successful in this role, you will be able to demonstrate the following key requirements:
A recognised professional qualification in IA or accountancy (for example CMIIA, CIA, ACA, ACCA, AAT or equivalent)
Demonstrable experience delivering risk‑based IA engagements, from planning through to reporting
Strong understanding of governance, risk management and internal control frameworks and their practical application.
Experience assessing the design and effectiveness of controls and identifying opportunities for improvement.
Strong stakeholder engagement skills and experience working with managers and senior leaders.
Excellent written communication skills, including the production of clear, concise and evidence-based audit reports.
Strong analytical and problem-solving skills, including the ability to interpret information and draw objective conclusions.
Ability to manage multiple assignments and meet agreed deadlines and quality standards.
High standards of professional integrity, objectivity and discretion.
You do not need prior knowledge of the Church of England to apply. An interest in working within a values‑led organisation, and a commitment to collaboration, integrity and continuous improvement, will be important for success in the role.
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
The Facilities Coordinator will support the Head of Facilities & Steward and Facilities/Buildings Manager to make Lambeth Palace a safe and well managed environment for our residents, community, staff and visitors.
We are seeking a proactive and organised Facilities Coordinator to support the smooth day-to-day operation of a busy and diverse estate. The role will be responsible for coordinating facilities activities, supporting contractors and service providers, managing administrative processes, and ensuring a high standard of service is delivered to staff, visitors and stakeholders. The successful candidate will be customer-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Facilities Helpdesk
- Providing first line Facilities Helpdesk support. Fully manage requests and contractor works within the Facilities Helpdesk and escalate issues where required.
- Organising all planned preventative maintenance and reactive work.
- Updating internal stakeholders on progress of the tasks they have requested.
- Updating Facilities log system ensuring new tasks are added and completed tasks are updated and closed according to procedures.
Facilities Administration
- Requesting all contractor/supplier documentation (including RAMS/Insurance), ensuring accurate storage of information is maintained.
- Carrying out facilities duties, as requested by the Facilities Manager/Head of Facilities & Steward.
- Supporting the Facilities Manager, deputising on occasion as required and within agreed limits.
- Processing and adequately storing service documentation.
- Processing departmental invoices.
- Managing and maintain the Lambeth Palace stationery and first-aid supplies stock.
- Assisting with the continued growth and maintenance of the new asset log at Lambeth Palace.
- Ordering equipment and other items as requested by Facilities Manager/Head of Facilities & Steward.
- Liaising and accompany contractors while onsite.
Health and Safety
- Ensuring all staff are included within the Church of England H&S portal.
- Updating all compliance information and paperwork on to the H&S portal.
- Checking and maintain first-aid kits ensuring restocking.
- Ensuring fire alarm systems are tested and properly recorded weekly.
- Conducting H&S inductions to new starters when required.
Maintenance, Routine Tasks and Porterage
- Maintaining routine daily check of Lambeth Palace Estate. Record and manage issues on the Facilities Helpdesk log system.
- Carrying out some porterage and deliveries within the Estate and Church House as requested by the Facilities Manager/Head of Facilities & Steward.
- Carrying out routine safety checks as directed by the Facilities Manager/Head of Facilities & Steward
- Acting as a Facilities duty manager during out of hours events when required.
- Carrying out minor repairs when required.
The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your banding and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
A comprehensive and supportive induction programme will be put in place for the post holder to ensure that they have all the information, access and contacts required to quickly acclimatise and excel in this role.
This role will be office-based, with the expectation that the post-holder is present on site to support the day-to-day delivery of facilities services across the estate.
All staff working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.
Essential
Skills/Aptitudes:
- Highly organised and efficient; able to prioritise within multiple projects.
- Ability to work well within a small team, as well as within a wider team environment.
- Good numerical skills and IT Skills, in particular the Microsoft Office package.
- Good interpersonal skills.
- Emotionally intelligent and resilient.
- Confidence dealing with all stakeholder levels.
Knowledge/Experience:
- Experience in working safely with contractors.
- Experience of dealing well with a variety of stakeholders.
Personal Attributes:
- Ability to work efficiently in a busy and demanding environment.
- Friendly and customer focused.
- Maintain a clean & smart appearance.
- Reliable and proactive.
- Tactful, respectful and able to adapt to a wide variety of situations.
Able to maintain a high degree of confidentiality and discretion.
Education:
- Educated to GCSE standard or equivalent.
- IOSH Managing safely or willingness to undertake training.
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
We’re looking for an ambitious, creative, and relationship-driven Corporate Partnerships Manager to research, develop, and manage high‑value corporate partnerships to generate sustainable income, deepen corporate engagement, and support the Trust’s purpose to secure nature’s recovery across Avon.
At Avon Wildlife Trust, we believe nature is essential to everyone’s future and we’re working to secure a thriving, resilient natural environment across Avon.
This role offers the opportunity to build meaningful, values-led collaborations that deliver impact for wildlife and people, while generating sustainable income to power nature recovery.
You’ll develop and manage a portfolio of corporate partnerships and a growing consultancy offer, connecting our ecological expertise with business ambitions. Through tailored partnerships, nature-based solutions, and innovative services, you’ll help organisations play an active role in nature’s recovery.
Full time, 37 hours per week, (could be 30 hpw for the right person)
Permanent
Closing date 11:59pm Monday 31st August 2026
Who are we?
Avon Wildlife Trust is the longest established charity working towards nature’s recovery across Bath and North East Somerset, Bristol, North Somerset, and South Gloucestershire.
We were established in 1980, and have a strong track record of creating, restoring, and protecting vital habitats for nature.
Our region has an amazing array of different habitats, and we are working across them all. From our urban roots to the breathtaking Levels and Moors, through magical woodlands and precious grasslands.
As the first urban Wildlife Trust, we are leaders in engagement and community organising for nature within our cities, helping to sustain vital green corridors and connecting people with nature within urban areas.
We’re supported by an active membership from across our region, and more than 350 volunteers, including our trustees, who share their expertise and time to help us achieve our goals.
We are part of a wider network of 46 Wildlife Trusts across the UK and work with many partners to protect our natural environment and secure a flourishing future for wildlife and people together.
Avon Wildlife Trust values diversity. We are committed to creating a movement that recognises and truly values individual differences and identities. We actively encourage applications from people of all backgrounds and cultures. We also have robust child safeguarding policies, and this role requires two work references and an enhanced DBS check.
Benefits:
• Pension with 5% employer contribution
• Life assurance
• Hybrid working
• Wellbeing support including Employee Assistance Programme
• Employee Discounts and Cycle Scheme
• Wildlife Trusts Diversity networks
• Paid volunteering day
• Training and development
• One free AWT course day per year
• Minimum 33 days of holiday (25 annual leave + bank holidays) plus long service loyalty scheme
• The opportunity to make a real and positive difference to nature
Registered Charity
51 - 100
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
Thank you!
Salary: £42,180 - £43,290 per annum
Location London, United Kingdom (hybrid – min. one day per week in the office)
Team: Strategic and Commercial Partnerships Team
Line Manager: Strategic and Commercial Partnerships Senior Manager
Line Reports: None
Hours: 35 hours per week
Contract: Fixed term 24 months
Grade: 3A
Safeguarding: Basic
The Vacancy
The Strategic and Commercial Partnerships Senior Adviser will support one of Start Network’s most exciting new areas of work. This role will be part of a new team, created in 2025, to scope, engage and manage relationships with strategic partners across the humanitarian ecosystem and beyond that will bring non-monetary added value in pursuit of our mission and vision for a locally led and proactive humanitarian system. Our ambition is to leverage partnerships to maximise the impact of our work, enhance our ability to influence system change, improve operational effectiveness and engage in the exchange of knowledge around our innovation ambition. The team will focus on strategic partnerships in areas such as – but not limited to- system change, innovation, disaster risk finance, humanitarian insurance, digital transformation, AI, and capacity strengthening. The team will also explore the value offer and commercialisation potential behind specific initiatives and services.
Based in the Business Development directorate, the Adviser will work closely with the Strategic and Commercial Partnerships Senior Manager to further strengthen the new function. The role will support on the external facing partnership development and management, whilst also playing a central role in ensuring the value-add catalyses inward impact at Start Network. As such, the role will engage with colleagues across the organisation and gain full insight into the full breadth of Start Network’s portfolio of programmes and initiatives. The role will also contribute to researching and analysing commercialisation potential and options for Senior Leadership consideration.
The successful candidate will have a strategic mindset and leverage their ability to creatively identify opportunities to maximise impact. They will be motivated by the opportunity to be proactive and take initiative. It will be key for the candidate to build strong relationships internally and externally, with excellent communication skills and an ability to convey complex ideas simply. They will also have strong organisational skills and be comfortable balancing multiple priorities.
KEY ACCOUNTABILITIES
Manage and Maximise Partnership Impact
- Build and manage a portfolio of strategic partners, including external engagement and internal coordination with relevant teams
- Develop plans to maximise the impact of current partnerships, in line with our strategic priorities and mission, in collaboration with relevant teams
- Develop partnership governance agreements(e.g. contracts, Statement of Collaboration, and Memorandums of Understanding)
- Develop joint proposals to advance partnership potential, and manage subsequent budget and reporting obligations
- Manage delivery and project management of strategic partnership initiatives
- Act as key focal point to lead on communications related to partnerships, liaising with the Communications Team as necessary (e.g. develop case studies, briefs and external-facing material)
- Monitor partnership performance and strategic value-add
Prospecting & Partnership Development
- Research and identify prospective partners and engagement opportunities - particularly in the global south - that will add non-financial value to our mission and will help us accelerate our impact and system change ambitions
- Liaise with teams to identify gaps and opportunities for leveraging strategic partners in priority areas
- Secure opportunities for engagement with prospective partners by developing and pitching ideas for collaboration. Prepare supporting material as needed and coordinate with relevant internal teams (presentations, pitches, briefings, engagement plans, etc)
- Build relationships and collaboration with academia, think tanks and other organisations that can strengthen our work and influence
- Manage the partnership assessment process for prospective partners by assessing strategic alignment, coordinating appropriate risk assessments/assurance reviews, and facilitate discussions with colleagues from relevant teams to guide decision-making
- Identify key events, forums and engagement opportunities for the team, and coordinate participation with managers, heads and directors based on strategic priorities and partnership needs
- Support the Senior Manager to manage, develop and formalise new partnerships
Research & Analysis of Commercialisation Potential
- Support data collection and analysis of key areas in which there may be potential for commercialisation, liaising with internal and external stakeholders
- Support the Senior Manager to undertake a competitor and stakeholder analysis, and feasibility assessment in shortlisted areas
- Contribute to the articulation of value offers and a menu of options for Senior Leadership consideration
- Support the Senior Manager in developing the commercial partnerships strategy and implementation plan
- Scope prospective partnerships in line with commercialisation ambitions
Elevate Function Service Offer
- Act as primary focal point for socialising and advising on partnership processes across the organisation (engage team focal points, organise trainings/inductions, etc.)
- Support the continuous strengthening of the strategic partnership service offer and partnership development processes to guide internal ways of working, aligned with the Start Network mission and culture
- Maintain knowledge management systems to enhance visibility, coordination andinstitutionalisation of partnerships (e.g. ASANA Partnership Tracker and dedicated strategic partnership pages)
- Develop tools, templates and frameworks to support teams engaging with strategic partnerships
- Support the preparation of value offers for capacity strengthening internally, including but not limited to how strategic partnerships can be mobilised to support the Hubs
- Identify opportunities to collaborate across teams to amplify the effectiveness and visibility of our partnerships. For example:
- Liaise with the assurance team to standardise partnership agreements and templates
- Work with the communications team to develop innovative communication strategies and outputs to attract prospective partners, expanding outreach
- Liaise with the MEAL team to do co-develop case studies to evidence impact
- Coordinate with advocacy colleagues around sector-wide events and publications, identifying opportunities for strategic partnership engagement and outreach
- Promote a positive culture around strategic partnerships
START NETWORK CULTURE
· To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
· A commitment to the Start Network vision, principles, values, and approach
· The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
PERSON PROFILE
Essential Skills and Experience
- Bachelor’s Degree or equivalent in a related field
- Experience in the humanitarian or development sector
- Experience managing or coordinating partnerships, contracts, or stakeholder relationships, particularly in a nonprofit, social enterprise, or business development setting
- Team player with the ability to build relationships and collaborate effectively with diverse stakeholders, and with a flexible and adaptable approach to working across teams and functions;
- Ability to adapt to evolving priorities and timelines, responding effectively to opportunities and stakeholder needs’
- Proactive self-starter and entrepreneurial mindset, with a willingness to organise own work and take initiative to identify opportunities
- Strategic thinker with the ability to interpret and synthesise information for decision-making
- Confident speaker with the ability to present complex information adapted for different audiences and represent Start Network externally to build partnerships
- Experience writing communication pieces or reports for external audiences
- Experience developing and maintaining knowledge management systems and templates/tools to strengthen processes
- Passion for Start Network’s mission and for developing partnerships in the Global South
Desirable
- Project management skills, or experience in coordinating programmes and projects.
- Experience working with commercialisation or social enterprise models and approaches
- Subject matter expert and/or experience working within priority strategic areas, such as system change, innovation, disaster risk finance, humanitarian insurance, digital transformation, and AI
- Experience in negotiating Memorandums of Understandings/contracts/partnership agreements
- Experience working in a multi-cultural or international setting
- Masters or equivalent in relevant subject
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Complex Needs Service in Lewisham.
Sounds great, what will I be doing?
You will be providing ad hoc cover for sickness and annual leave for other support workers supporting service users in a trauma informed and person centred manner, making sure that we are providing the best possible support for our service users.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You need to have previous experience working in a recovery or support worker position within a mental health accommodation service previously and be able to hit the ground running with out training and minimal support.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Looking for a social care role where you can use your judgement, build relationships and make a real difference to how people are supported?
We’re looking for a Trusted Assessor to work alongside adults with care and support needs and their families, carrying out strengths-based assessments and reviews and helping people find practical, personalised ways to achieve what matters to them.
This is a varied role combining assessment, problem solving, partnership working and relationship building. You’ll look beyond traditional services, exploring people’s strengths, relationships and community alongside formal support.
The role will include:
- Carrying out strengths-based Care Act assessments and reviews
- Developing person-centred support plans with individuals and families
- Providing clear and accessible information about care, support and local opportunities
- Working alongside health, social care and voluntary sector partners
- Maintaining accurate records and contributing to quality and performance monitoring
About us
Bexley Mencap is a small but growing local charity working exclusively with people with a learning disability and their families. Our vision is a world where everyone is valued, respected, and empowered to live life to the full.
We provide support, activities and opportunities for people to thrive. We’re proudly member-led, passionate about inclusion, and committed to creating spaces that feel welcoming and safe for all.
We are part of One Bexley; a partnership of 8 local charities who have come together to support local people with care and support needs in new and creative ways. Working as a Trusted Assessor based in Bexley Mencap you will enable people to find the right support services that meet their needs and fulfil their personal goals, supporting them to maintain their independence for as long as possible and helping them to plan ahead. You will do this by building trusting relationships with individuals and their families, identifying the strengths that they have as well as their support needs and linking people with existing services and networks in their local neighbourhood.
About the role
The Trusted Assessor supports adults with care and support needs through strengths-based assessment, support planning and review. You will work alongside adults with a learning disability and neurodiverse people to understand what is important to them, identify their strengths, assess eligible needs and develop personalised support plans that promote independence, wellbeing and positive risk taking. You will also help people understand Care Act processes, personal budgets and Direct Payments where appropriate, while working closely with health, social care and voluntary sector partners.
About You
You will share our commitment to putting people first, treating everyone with dignity and respect, and recognising the importance of listening to lived experience. You will ideally have experience of assessment, support planning or care coordination and be confident building trusting relationships with people from a wide range of backgrounds. Most importantly, you will believe in strengths-based, person-centred practice and enjoy working collaboratively to achieve better outcomes.
We are seeking a motivated and organised candidate with experience in social care, support planning or a related advice-based role. You will be someone who understands person-centred support and believes in helping people have real choice and control in their lives. We are looking for someone who genuinely cares about improving outcomes for people with care and support needs.
You will need to have excellent interpersonal and communication skills to build trusted relationships with residents. You will also need the confidence to explain complex information clearly, support people to understand their responsibilities, and manage a varied caseload effectively.
You will need to be approachable, solutions-focused and able to work independently. Strong organisational skills and good IT skills are essential to ensure accurate record keeping and effective case management.
Registered Charity
11 - 20
To provide support and opportunities to people with a learning disability and their families. We raise awareness and promote community understanding.
The client requests no contact from agencies or media sales.
Thank you!
Salary: £27,788 – 28,519 pro-rata part-time 2.5 days a week
Location: London
Team: Membership
Line Manager: Head of Membership, matrix management Member Engagement Adviser
Hours: 2.5 days a week
Contract: Fixed term contract, 12 months
Grade: 5
Safeguarding: Basic / Standard
The Vacancy
The Membership Operations Officer will provide part-time business-as-usual support to the Membership team, helping the team run smoothly, respond quickly to member and internal enquiries, and maintain clear, accurate and accessible membership information.
The role will support the day-to-day operations of the membership function, with a particular focus on digital and knowledge management, membership inbox coordination, enquiry triage and timely follow-up. Working closely with the Head of Membership, Member Engagement Advisers and colleagues across Start Network, the postholder will help ensure membership systems, records, communications and operational processes are well organised, responsive and useful to staff, members and hubs.
KEY ACCOUNTABILITIES
Digital and knowledge management support (40%)
● Maintain organised, accurate and accessible membership information across internal systems, including Box, SharePoint and Salesforce.
● Support colleagues across teams to access up-to-date member information, documents and tools that enable consistent member engagement.
● Support the development and maintenance of digital platforms that improve member engagement, communications and access to shared resources.
● Coordinate with Communications and relevant hubs to keep membership messaging, website updates and new member announcements accurate and timely.
● Administer member data in Salesforce, ensuring records are accurate, current and appropriately reflected in membership outputs and digital channels.
● Support membership communications, including newsletters and mailing lists, by collating content, maintaining contact data and monitoring engagement insights.
Membership inbox, coordination and administration (40%)
● Monitor the Membership inbox regularly, ensuring enquiries are acknowledged, triaged and directed to the right person or team in a timely and responsive way.
● Act as the first point of coordination for routine member enquiries, tracking actions and ensuring follow-up is completed or escalated where needed.
● Support day-to-day Membership team coordination, including scheduling meetings, preparing papers, maintaining action logs and keeping shared documents up to date.
● Work with the Membership team, especially the Membership Knowledge Management to support routine membership processes, including annual invoicing and tracking of membership contributions.
● Coordinate follow-up on member queries, issues and engagement activities, ensuring clear ownership, deadlines and records of agreed actions.
● Provide flexible operational and administrative support to the Membership team as priorities shift across the year.
Membership engagement support (20%)
● Support Member Engagement Advisers with practical coordination for member engagement activities, including inductions, meetings, hub-related processes and member follow-up.
● Coordinate with teams across Start Network on routine member engagement activities, ensuring relevant information is captured, shared and followed up.
PERSON PROFILE
Key competencies
● Administration and management
● Adaptability/flexibility
● Attention to detail
● Creative thinking
● Cooperation and collaboration
Essential skills and experience
● Excellent written and verbal communication skills, with the ability to respond clearly, tactfully and professionally to enquiries from members and colleagues.
● Experience using CRM, knowledge management or shared information systems, such as Salesforce, SharePoint, Box or equivalent platforms.
● Strong organisational skills, with the ability to manage inboxes, track actions, prioritise tasks and follow through reliably in a part-time role.
● Proven experience providing administrative, coordination or operational support in a busy team environment.
● Strong IT skills, particularly Microsoft Outlook, Excel, Word and PowerPoint, with confidence maintaining accurate records and shared files.
Desirable skills and experience
● Experience working in a membership organisation, network or multi-stakeholder environment.
● Working knowledge of French and/or Spanish.
● Experience of working in the development, peacebuilding or humanitarian sector.
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Kids Can Connect Lead will play a central role in delivering a brand‑new five‑year strategy designed to support children and families facing cancer.
This is a unique opportunity to shape a developing programme from the ground up, contributing directly to its direction, growth and long‑term impact.
This role will lead family events, develop educational content, build strong relationships with NHS partners, and grow a supportive volunteer community.
Role Summary
The new KidsCan Connect programme aims to create moments of connection for children experiencing cancer and their families. The main areas of activity will be:
Community Programme - The Community Programme will provide accessible, inclusive activities for children, young people, and their families. The focus is on delivering a varied, geographically distributed calendar of events which will support families to develop networks of others with lived experience.
Hospital Activity Programme - The Hospital Activity Programme aims to enhance the inpatient experience through structured, co-created activities that support wellbeing and creativity. Starting at Manchester Children’s Hospital, and developed with NHS Staff, this programme will aim to make children and families’ time on the wards more pleasant.
Future flagship event - There are plans for a flagship event in the future (2027 onwards), which would form a core component of the programme. The Flagship Event is envisioned as a multi day, campus based gathering that brings families together for celebration, learning, creativity, and support.
The KidsCan Connect Lead will work closely with the Charity Manager in order to establish this exciting programme, organise and run activities and to create new ways to support young people and their families. Note that some of the activities and events will run in evenings and at weekends which will require flexible working.
Responsibilities/Duties
Programme Delivery
- Community event delivery: Plan, organise, and run a varied calendar of community activities across the region, ensuring events are inclusive, age-appropriate, and engaging.
- Hospital Activity Programme delivery: Co-create and deliver structured wellbeing and creativity sessions on inpatient wards at Manchester Children’s Hospital, working collaboratively with NHS staff.
- Ensure all activities are delivered professionally, safely, and with warmth, sensitivity, and adaptability.
Programme Development
- Establish a consistent programme structure, including event formats, delivery standards, and child-centred approaches.
- Develop flexible activity plans tailored to different age groups, interests, and needs.
- Feedback systems: maintain and utilise a structured feedback mechanism to evaluate events and inform continuous improvement.
Partnership & Relationship Management
- Build strong operational relationships with regional suppliers, ensuring reliability, quality, and value.
- Coordinate and support volunteers, ensuring they are briefed, supervised, and confident in their roles.
- Work with NHS staff to align hospital activities with ward needs and patient wellbeing.
- Represent KidsCan professionally at all events and activities.
Safeguarding & Risk
- Lead risk assessments for all activities, venues, and suppliers.
- Report safeguarding concerns in line with KidsCan policy.
- Ensure volunteers understand safeguarding expectations and escalation routes.
- Maintain a safe, inclusive environment for children and families.
Operational Delivery
- Manage event logistics including bookings, equipment, materials, travel, and volunteer coordination.
- Advertise events through KidsCan channels, ensuring families receive clear, timely information.
- Maintain accurate records of attendance, feedback, risk assessments, and incident reporting.
- Support the Charity Manager with programme reporting and impact measurement.
General
- Support the development of effective health and safety and risk management procedures within the organisation;
- To develop the volunteer base of KidsCan to ensure that it has the people resources it needs and to ensure that these opportunities are safe, well-managed and attractive;
- To undertake other reasonable duties as requested.
Thank you!
Recovery Support Worker (Mental Health) - The Recovery House
£26,229 per annum
Birmingham, West Midlands
Full-Time
Permanent
Hours: 37.5 hours per week
The Recovery House is a brand new, exciting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.
About the role
The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services within Birmingham Mind. The role will be central to the smooth running of the 24/7 service provided by Recovery House.
You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment.
The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and Birmingham Mind standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.
About you
You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions.
We are looking for someone who experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the “Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice.
This role will involve working on a rota, including some evenings and weekends.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Friday 28th August 2026
Interviews will take place on Tuesday 8th September 2026
Thank you!
Online Community Coordinator
£26,225 pa
Ideally based near one of office locations (Cardiff, Leeds, London or Manchester) but the role will primarily involve working at home.
Job description
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
The online community coordinator will help create a safe, welcoming online community where disabled people can connect, share experiences and discuss topics that matter to them.
They will work alongside online community coordinators and online community children and family specialists. Together, the team moderates discussions, creates content, manages newsletters, answers member queries, supports volunteers and runs community engagement programmes.
Permanent, full time (35 hours a week, will include some evenings and weekends)
Location: Ideally based near one of office locations (Cardiff, Leeds, London or Manchester) but the role will primarily involve working at home.
Closing date for applications: 11:59pm GMT, Sunday 30th August 2026.
The Role
The online community coordinator’s main responsibilities are to make the online community a safe and supportive place.
You will do this by:
· Moderating community content, including managing, moving, renaming and organising discussions, as well as our shared inboxes.
· Welcoming, supporting and engaging community members, responding to queries and signposting relevant resources.
· Creating, publishing and organising engaging community content, including discussions, blogs, games, videos, podcasts and newsletters.
· Recruiting, training, supporting and coordinating volunteer moderators and contributors.
· Promoting community safety by following safeguarding procedures and escalating concerns appropriately.
· Tracking and reporting on community performance, engagement and service data.
· Running community engagement programmes and initiatives to encourage participation.
· Supporting colleagues and volunteers through regular debriefing and reflective practice.
· Building relationships with external organisations to promote community content and opportunities.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About You
We are looking for someone who enjoys connecting with people and helping online communities thrive. You are a confident communicator who can build positive relationships, make fair decisions and create welcoming online spaces where people feel supported and respected.
You are comfortable handling sensitive situations, responding to a range of enquiries and balancing competing priorities. You will have a good eye for detail, be confident using digital tools and enjoy finding practical solutions to problems.
You are someone who:
· Writes clear, accurate and accessible content in plain English.
· Can communicate professionally and sensitively with people, including when dealing with challenging or emotional situations.
· Uses good judgement to make fair and evidence-based decisions while following policies, procedures and safeguarding processes.
· Builds positive relationships with community members, volunteers, colleagues and partners.
· Is organised, able to manage competing priorities and maintain attention to detail.
· Works independently, takes initiative and manages their workload effectively.
· Is confident learning and using digital systems and online platforms.
· Can analyse information, solve problems and know when to escalate issues.
· Enjoys working collaboratively and contributing to shared goals.
It would be great if you also bring:
· Experience encouraging participation and engagement in online communities.
· Experience creating content for newsletters, blogs, websites or social media.
· Experience supporting volunteers, peer supporters or community members.
· An understanding of the social model of disability.
· Experience using data and insight to improve services, engagement or member experience.
· Basic HTML or web content editing skills
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
You can also find more details about asking for adjustments at interview on our website.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
· 27 days holiday and bank holidays
· Flexible, hybrid, and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
· Discounted gym membership, cycle-to-work scheme, and more
How to apply
Click the apply button to create an account and complete your application form.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you share our vision that ‘every young person should be empowered to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!
ThinkForward is recruiting a Progression Coach in Nottingham Central, to join our team on a 12 month fixed term contract, delivering our unique programme supporting young people into further education and employment. If you are….
· Passionate about, and experienced in, supporting young people to make amazing decisions about their futures
· Committed to equity, diversity, anti-racist and anti-discriminatory practice
· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme
· Able to tell the stories of our work through data
· Confident in running one-to-one and group work sessions
· Knowledgeable of employability practices and the importance of tailored progression planning for young people
…then please click on the job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply with your CV and cover letter.
We look forward to hearing from you.
