Fundraising Jobs
Are you looking for your next Community & Challenge Events Manager role? We are delighted to be supporting the wonderful team The National Brain Appeal as they look for a Community & Challenge Events Manager to join their team. TNBS is an amazing organisation that is funding research, innovative treatment and world-class facilities for those with neurological & neuromuscular conditions.
As Community & Challenge Events Manager, you will be responsible for the planning, growth & delivery of key fundraising activities which includes sporting challenges, community fundraising and supporter DIY events. You will recruit, inspire and steward supporters, helping them exceed their fundraising targets, as well as identify and build on new relationships and opportunities in the community.
To be a Community & Challenge Events Manager, you will need:
- Extensive experience of community and events fundraising
- Experience of product development for fundraising
- Project management experience
Deadline: 19th May 2024
Salary: £38,000 - £42,000
Location: London, Hybrid with 2 days per week in the office
Working pattern: Full-time, permanent. Flexible hours considered
If you would like to have an informal discussion, please call Jake on 02030 062787 or email [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.
Music at Oxford is searching for a creative, driven and passionate Head of Development and Membership to lead a new era of fundraising at this majestic organisation.
Applications close at: 9 a.m. Friday 17th May 2024
Location: Oxford 2 days a week in the office, 3 flexible
About Music at Oxford
Music at Oxford is leading the charge in providing a wide range of engagement opportunities with incredible contemporary music. From classical concerts and education programmes for primary school children, to providing access to musical instruments for refugees – the remarkable Music at Oxford is providing opportunities for all.
About the role
The Head of Development and Membership is a newly created role and will lead all aspects of development for the organisation. The key areas of focus are trusts and foundations, individual giving and membership/patron income and we are searching for candidates with some or all of that experience.
Who we are looking for
This is the perfect opportunity for someone who has a passion or understanding of music and wants to work in a creative, hands-on and varied role. It would suit someone who wants their first ‘head of’ role or someone who is an existing head but wants a new challenge.
The wonderful team cannot wait to bring on someone who will bring a wealth of development knowledge with them so they can continue the impact they have.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Friday 17th May 2024.
Founded in 1980, ELF has been raising money to fund improved facilities, better equipment and research at the haematology ward at the Royal Devon and Exeter Hospital. Today we are the leading patient-led support organisation for families affected by blood cancer in the Southwest and we also now provide transport and counselling services.
Like many charities, we had a couple of difficult pandemic years which affected our fundraising activities. However, through careful stewardship and the commitment of our staff and volunteers we are positive about the future, the importance of our work and the impact it has on the people we support. We are now looking for an experienced fundraising professional to become our new Development Manager.
We will need you to support the development and delivery of the charity’s fundraising strategy, with focus on individual giving, legacies and grants. You will have a track record of engaging with stakeholders and be able to develop a strategy for increasing income through individual giving.
We are looking for someone who can offer substantial experience working in a fundraising position and driving an income-generation strategy with demonstrable success in securing gifts of six figures and above from a range of donors.
For further information about the role please read the attached job description. Please send your CV and covering letter to our recruitment partner, Jackie Dawkins at Shine Charity Recruitment.
· Closing Date: 9th June 2024
· First interview with our recruitment partner, Jackie Dawkins of Shine Charity Recruitment 11th June
· Second interview with ELF 27/28 June
We are very excited to be looking for an amazing Individual Giving Manager to join the delightful team at The National Brain Appeal, an amazing organisation that is funding research, innovative treatment and world-class facilities for those with neurological & neuromuscular conditions.
As an Individual Giving Manager, you will play a vital part in driving and delivering an ambitious fundraising strategy, shaping the end-to-end experience of new and existing supporters, and leading on marketing and communications and Legacy giving. You will work closely with colleagues across the Fundraising team and lead a team of three to deliver on a central part of the overall fundraising strategy, with the ultimate aim of growing individual giving income.
To be a successful Individual Giving Manager, you will need:
- Extensive experience in designing, delivering and reporting on individual giving fundraising activities
- Proven experience in creating and monitoring budgets
- Ability to prioritise and manage a demanding workload
Deadline: 6th May 2024
Salary: £38,000 - £42,000
Location: London, Hybrid with 2 days per week in the office
Working pattern: Full-time, permanent. Flexible hours considered
If you would like to have an informal discussion, please call Jake on 02030 062787 or email [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.
Are you looking for an opportunity to step up as a Senior Philanthropy Manager? We’re thrilled to work with the amazing Pancreatic Cancer UK as they seek a Senior Philanthropy Manager to join their growing team after the current postholder was promoted.
As Senior Philanthropy Manager, you will play a key part in generating transformational funding, providing strategic oversight of the function, as well as working hands-on to maximise income and ensure HNWI are engaged and inspired to support PCUK. You will work closely with the Philanthropy Lead to drive pipeline development and provide exceptional stewardship to donors, building long-term relationships with a range of supporters.
This is a lovely opportunity to step into a Senior role with a real focus on the strategic and hands-on delivery of a Philanthropy programme, working collaboratively with teams and senior stakeholders across the organisation through an exciting period of growth.
To be a great Senior Philanthropy Manager, you will need:
- Experience in building and growing successful relationships with supporters and funders
- Experience in growing donor pipelines and bringing new supporters on board
- Ability to influence and negotiate with a variety of stakeholders
Deadline: 6th May 2024
Salary: £45,000 - £47,000
Location: London, Hybrid with 1-2 days per week in the office
Working pattern: Full-time, permanent. Compressed hours considered
If you would like to have an informal discussion, please call Jake on 02030 062787 or email [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.
Prospectus is delighted to be working with Your Place on an exciting role, Communications and Supporter Manager (Maternity Cover). Your Place's mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.
The Communications and Supporter Manager will provide direction and manage the team responsible for brand, communications, events and fundraising through individual giving, legacies and community and corporate partnerships. This role will also directly be responsible for Major Donor relations and income.
This role and its responsibilities are critical in the charity’s growth and delivery of strategic goals through brand development, stakeholder engagement and delivery of some key streams of fundraised income. This role will work closely with the new Head of Fundraising and Communications role which has recently been created, and with their established Trusts Fundraising Manager, to support diversification/growth of income streams.
The successful candidate will have experience of planning and delivering income growth and will have produced communications and/or fundraising plans in the charity sector. You will ideally have brand managerial experience as you will be line managing three members of a high performing team. With an ability to use your knowledge of successful supporter journeys, income generation and communications, this is a great opportunity to make an incredible difference to those who need it most.
This role has a salary of £39520 - £46800 and will be hybrid working from your home and from their office in East London.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Join Midlands Air Ambulance Charity as our Community Fundraising Manager!
Are you passionate about making a difference in your community? Do you thrive on building relationships and driving income growth? If so, we want to hear from you.
Key Highlights:
- Salary: £35,000-40,000
- Location: Field-based across Gloucestershire, Herefordshire, Shropshire, Staffordshire, the West Midlands, and Worcestershire
- Working Pattern: Flexibility with hybrid and remote options available
Why Join Us?
- Make an Impact: Your efforts directly contribute to saving lives and supporting communities.
- Career Development: We invest in your growth, providing training and progression opportunities.
- Unique Team Culture: Join a dedicated team passionate about our mission.
Your Role:
As our Community Fundraising Manager, you'll be at the forefront of driving income growth and fostering community relationships. Here's what you'll be doing:
- Lead and inspire our community fundraising team to achieve targets and objectives.
- Develop detailed plans to maximise income from various community streams.
- Champion relationship fundraising, empowering communities to support our cause.
- Identify new fundraising opportunities and partnerships, diversifying our supporter base.
- Collaborate with other teams to maximise fundraising efforts and deliver impactful campaigns.
- Ensure excellent donor care and stewardship, enhancing supporter journeys.
Why Midlands Air Ambulance Charity?
At Midlands Air Ambulance Charity, we're more than just a team; we're a family united by a shared mission. Join us in delivering life-saving services and making a real difference in communities across the Midlands.
Your Story Starts Here:
Ready to take the next step in your fundraising career? Apply now and be part of something extraordinary.
Be the Change. Join Us Today.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Are you an imaginative Fundraising Manager with a passion for developing meaningful, multi-dimensional donor relationships?
Factory International is the brand-new organisation behind Manchester International Festival (MIF) and the landmark new cultural space, Aviva Studios - helping to put Manchester on the map as a world-leading destination for art. Producing an ambitious year-round programme of original work and one-of-a-kind events, Factory International builds on the magic of MIF - hosting the festival every other year at its new home and venues across Greater Manchester.
Salary: £40-45k
Location: Hybrid between iconic new Manchester location and home
Contract: Permanent, either full time or 4 days considered
Benefits: 25 days holiday (+bank) and matched 5% employer pension contribution
Culture: Based on trust and collaboration, with supportive line manager
The ambition
Factory International believes in a world that is more equitable, accessible and representative. This means pushing the boundaries of art in all its forms, throwing open the doors to the sector, challenging established ways of thinking around skills development and refusing to accept the status quo in society. They aim to drive real social change through the arts.
You don't need to have worked in the arts before, we're looking for people who are good communicators, enthusiastic, and want to be part of something new.
About the role
You'll work with creative, visionary philanthropists and donors who want to be part of the fabric of Factory International and everything it means for Manchester.
You'll develop and steward relationships from £10k upwards - working with both new and existing prospect pools - using data insight, donor intelligence and exceptional stewardship to drive increased support and engagement.
About you
You're a passionate and skilled relationship manager who can see themselves working and thriving side-by-side with creatives, artists and other talented fundraisers. You're confident networking with high-net-worth individuals and philanthropists, and will feel comfortable positioning the organisational offer and making fundraising asks.
You are motivated by targets and enjoy working with clear metrics, which will include developing strategic prospect plans and building relationships, securing meetings, planning engagement opportunities and working across the team to develop meaningful cultivation and stewardship opportunities.
You don't need to come directly from an arts background, but you do need to be able to communicate the power of art to change lives and enrich communities.
Flexible, life and family-friendly; we are open to discussing how this role works for your personal circumstances. If in doubt, let's always have a conversation.
To apply, please send a profile or copy of your CV initially to Alice Wood at Charity People. We will then send additional information about the role, and details of how to complete your application.
Deadline to apply: 9am on Friday 24th May
Interviews dates soon to be confirmed
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Corporate Partnership Manager
Salary: £45,000 -£51,000 dependent on experience
Job Type: Permanent
Location: London
The organisation offers a flexible working arrangement, combining both remote work and an in-office presence.
Your new role
The Corporate Fundraising Manager role is instrumental in driving the charities' mission forward by creating, managing and expanding their portfolio of corporate partnerships. The main responsibility is to produce business proposals using knowledge of fundraising strategies, donor development and grant writing. Other duties include:
- Research, approach and secure new corporate partnerships
- Fostering strategic relationships with corporate sponsors and donors
- Create and present compelling business proposals and pitches that are tailored to stakeholders to secure funding
- Evaluate the progress of fundraising campaigns, reporting key metrics to stakeholders
- Clearly communicate fundraising goals to stakeholders and corporate partners
- Act as an ambassador for the organisation, representing the charity at external events and other networking opportunities
- Undertake public speaking engagements and present to potential donors/ partners
- Maximise fundraising opportunities by collaborating with colleagues across the organisation to maximise income.
What you'll need to succeed
- Minimum of 2 years of experience in a fundraising sales or income generation role.
- Excellent communication, interpersonal and networking skills
- Ability to work independently and as part of a team
- Strong organisational and project management skills
What you'll get in return
Hybrid work is available. Competitive annual salary
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Prospectus is excited to be supporting Royal Philharmonic Orchestra in their search for a Trusts and Foundations Manager. The Royal Philharmonic Orchestra (RPO) has a clear mission to enrich lives through orchestral experiences. Performing approximately 200 concerts each season and with a global live and online audience of more than 60 million people, the Orchestra acts as a cultural ambassador for the UK on the world stage, whist also enhancing the social and cultural fabric of local communities through a wide range of community, education, diversity, inclusion, and wellbeing programmes.
The successful candidate will be a resourceful development professional with an established network within the Trusts and Foundations community. Working closely with the Head of Development, the Trusts and Foundations Manager contributes to, and implements the Trusts and Foundations strategy to maintain and develop existing relationships, whilst proactively identifying and approaching new and innovative funders.
Attention to detail and the diligent stewardship of the RPO’s existing relationships are of paramount importance. The role requires excellent writing skills, experience of structuring persuasive cases for support, and securing significant grants from a broad range of trusts, foundations and grant making bodies. This role is open to candidates from a broad range of industry sectors and would be an exciting opportunity for someone who is looking to take the next step in their career by taking on the challenge of a more senior fundraising role.
This is a permanent position with hybrid working, based 3 days from their London offices and flexible working. The salary is £38,000 - £42,000.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Prospectus is delighted to be working with Soi Dog, the largest animal welfare organisation in Asia dedicated to helping stray dogs and cats. They need a Director of Fundraising and Marketing to help make their vision a reality: ‘To improve the welfare of dogs and cats in Asia, resulting in better lives for both the animal and human communities, to create a society without homeless animals, and to ultimately end animal cruelty’.
The Director of International Fundraising and Marketing will Serve as an integral member of Soi Dog’s Senior Leadership Team, actively participating in leadership duties, and contributing to the charity’s strategic and budget planning. Reporting directly to the International Chief Executive, the successful candidate will lead the International Fundraising and Marketing teams, ensuring they meet targets and objectives.
You will lead the creation, implementation, and management of International Fundraising, Marketing, and Communications, including active day-to-day involvement in all activity. To be successful in this role, you will be able to demonstrate your experience in income generation roles, developing and implementing fundraising strategies across various income streams with substantial digital focus. You will be a strong fundraiser who will manage multi-million-dollar income and expenditure budgets and will be dedicated to an exciting next step in your career.
The successful candidate will be a full-time, permanent member of the International Fundraising and Marketing team and will be based in Mai Khao, Phuket, Thailand.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Samaritans is on a mission to make a profound impact on suicide prevention, and they need your expertise to drive their philanthropy programme to new heights. With a small yet promising portfolio of supporters and donors, they are poised for growth, fuelled by a national rise in wealth and philanthropy. Annual income is around £500K with donations typically at 5 figure values.
The ambition is to grow the programme sustainably in the long term but also ensure the target is met in 2024-25. This year will be about proactive engagement with a wide range of potential supporters, developing programme infrastructure and securing mid-value donations to build the pipeline from the ground up. In year two they hope to drive up gift volume and value.
The Senior Philanthropy Manager will line manage the Philanthropy Officer, supporting their development and fostering an overall culture of collaboration and high performance. The role will also personally cultivate and steward relationships with new and existing major donors, and work collaboratively on a programme of stewardship and cultivation events.
There is a huge amount of potential for this income stream, and with the right Senior Philanthropy Manager, the portfolio could really fly.
Key responsibilities
- Manage, develop and lead the Philanthropy Officer
- Manage a portfolio of existing donors, deepening their relationship with the charity and upscaling gifts
- Develop a healthy pipeline of new donors, managing prospects with a view to increasing gifts
- Lead the strategic planning for the major donor programme
- Develop an events programme for cultivation and stewardship of donors
Essential criteria
- Substantial experience of, and a strong track record in, major gift fundraising
- Experience of personally soliciting 5-6 figure gifts from major donors
- Experience of successfully managing end-to-end major donor relationships
- Good leadership skills with experience, or transferable experience, of line management
Expert recruitment for fundraisers and charities.
We are looking for a Partnership Manager for an inspiring childrens welfare charity to lead, develop, and manage the corporate partnerships portfolio, securing funding and creating impactful partnerships.
This is a London hybrid role with two days a week in the office.
The Charity
A warm and collaborative charity, dedicated to supporting children and young people with gaining the skills to grow confidence and thrive in the world.
You will be joining a friendly and ambitious organisation, offering fantastic benefits including flexible Working, annual leave - 28 days per year (including 3 Christmas closure days) plus all bank holidays, opportunities for continuous professional development, as well as much more!
The Role
Identify, cultivate, and secure partnerships with corporates, meeting and exceeding income targets.
Craft compelling partnership proposals and presentations, tailored to meet the interests and objectives of potential corporate partners.
Develop and maintain strong relationships with a portfolio of corporate partners, ensuring effective stewardship and partnership management.
Collaborate with colleagues from other departments and external partners to increase the likelihood of identifying and maximising partnership opportunities.
Provide training and ongoing support to develop junior members of the fundraising, communications and marketing directorate.
The Candidate
Proven track record in establishing, developing, and maintaining corporate partnerships, ideally within the non-profit sector.
Demonstrated success in exceeding income targets and successfully delivering projects on time and on budget.
Ability to create compelling partnership proposals and presentations.
Strong financial management skills.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Are you looking to step into line management? Asthma & Lungs UK are looking for a dedicated Trusts and Statutory Manager to join their team. Driving life-changing decisions, encouraging early diagnosis and supporting those living with lung conditions, this charity is on a mission to promote good lung health for all.
This team are really relationship-driven, retaining their funders for multiple years even in this competitive market. As Trusts and Statutory Manager, you will play a vital role in this charity, developing and maintaining a strong pipeline of high value trusts and foundations (focusing on six-figure plus) donors, while line managing the Trusts Officer and Trusts and Stewardship Officer. You will lead and cultivate stewardship plans and exercise excellent proposal writing skills. This charity understands the importance of working flexibly and promotes a collaborative and supportive environment.
You don’t need line management experience for this role as they are willing to train people!
You will need:
- Excellent communication and writing skills to create high-quality proposals and reports
- A track record of building and managing funder relationships
- Interpersonal skills with an ability to motivate team members
Salary: £39,000-£42,000
Contract: Permanent Full time
Location: Hybrid – 2 days pw in London
Closing date: ASAP
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
We are looking for an interim Individual Giving Membership Manager for an incredible health charity, for a fixed term 12 month maternity contract, ideally to start in July.
This is a hybrid role with with once a week in the Southwest office.
The Charity
A dedicated, inspiring and forward-thinking healthcare charity, passionate about to improving health and beating long terms conditions, ensuring people are equipped with practical information and support.
You would be joining a highly respected organisation, known for its collaborative and inclusive working culture, offering some fantastic benefits including a competitive pension and holiday entitlement, life assurance, training and development investment as well as much more.
The Role
In this exciting role, you'll optimise and develop our supporter and member retention programmes.
Reporting to the Head of Supporter Engagement, you'll retain, reactivate and develop individual supporters and members, ensuring they have the best experience, maximising their lifetime value.
You'll work closely with the Acquisition Manager as required and will manage the Supporter Engagement team.
Develop and deliver the annual individual giving programme, including supporter appeals, the weekly lottery, reactivation, upgrade, and cross-selling activities.
Manage the membership programme, maintaining and building the base through stewardship and conversion activity.
Develop the annual business plans and budgets for individual giving, membership, legacy marketing, and retail.
The Candidate
Experience of leading and developing a team.
Experience of developing and delivering a cross-channel direct marketing programme, ideally within a charity or membership organisation.
Firsthand experience of managing customer/ supporter, development, and retention campaigns.
Experience of managing budgets and developing annual plans.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.