Jobs in Greater London

Full or part-time (35/28 hours per week, negotiable)

Would you like to be part of supporting and developing innovative support services for people who hear voices, see visions, have other sensory experiences, altered states or unshared beliefs? We are looking for someone with knowledge of peer support and a range of perspectives on mental health to join our Hearing Voices Projects team.

As an organisation that leads on integrating the hearing voices movement ethos into our services, we have an exciting opportunity for someone to join us in continuing our work.

Among other tasks, you will be required to:

• Work with partner organisations to establish hearing voices peer support groups, in addition to facilitating groups.
• Deliver training sessions and workshops on the hearing voices approach and related topics.
• Offer support to a range of people who hear voices (young people and their families, those in prison, forensic units or Immigration Removal Centres) in a variety of ways (email, zoom, phone, face to face).

You will also be expected to contribute towards the general development of the projects and support relevant data monitoring. Furthermore, it is key that you are able to embody and maintain the charity`s vision and values.

To apply, please visit our website to download an application form.

Please note CVs will not be considered; we shortlist on the basis of application forms. There is a two-stage interview process – all interviews are in person at our offices.

Closing date: 30th June 2024.

First stage interviews: 10th July 2024.

Second stage interviews: 17th July 2024.

Fine Cell Work are looking for an exceptionally supportive and non-judgemental individual to act as the first point of contact and underpin all aspects of Fine Cell Work's post-prison programme, Open The Gate (OTG). 

Beyond skills for employment, OTG offers a range of support to prison-leavers, who we refer to as Apprentices. The Engagement Support Officer will be responsible for establishing sustainable referral pathways with external partners, recruiting OTG Apprentices in line with organisational strategy, and preparing individual risk assessments and tailored support plans. They will also be responsible for the development of OTG’s remote support scheme and for supporting volunteer employment mentors alongside the Volunteer and Programmes Manager.

Our purpose

Fine Cell Work is a rehabilitation charity and social enterprise that teaches prisoners and prison-leavers to make beautiful handmade products.  The making and selling of high quality needlework boosts their self-worth, instils self-discipline and fosters hope.  Our aim is for our stitchers to finish their sentences with work skills, money earned and saved, and the self-belief to not re-offend.  We also guide them towards training and support on release.  At the Fine Cell Work Hub in Battersea, we run our Open the Gate programme which provides work experience, formal training and employment to prison-leavers. 

The role

As well as offering person-centred support and helping to shape our post-release programmes, you would be responsible for:

• Presenting and promoting Open the Gate among external partners including HMP resettlement teams, probation services, approved premises and other organisations supporting prison-leavers on their resettlement journey.
• Assisting with the development of risk management plans including information gathering, dissemination, and regular review.
• Providing day to day practical, emotional, and sign-posting support to a caseload of adult Apprentices engaging with Open the Gate and providing ad hoc support to past Apprentices when required.
• Action planning and setting out individual objectives with all Apprentices, supporting them to achieve work-ready outcomes in an agreed period.
• Working with the team to research and liaise with offender support and employment agencies beyond FCW, signposting Apprentices and supporting mentors with appropriate signposting and referrals to partner agencies.
• Working with the wider team at FCW to develop and coordinate a series of employability and creative wellbeing workshops for Apprentices.
• Ensuring timely, accurate, and safe recording of all information and personal data.
• Responding to safeguarding concerns in line with FCW policy and procedure.
• Providing remote support via telephone and online to FCW experienced prison-leavers who do not live in London and the Southeast.
• Supporting the Volunteer and Programmes Manager with delivering the Service User Involvement Strategy and championing service user involvement across the organisation more broadly.
• Supporting the Volunteer and Programmes Manager to recruit and deliver training to mentors and other volunteers in roles supporting OTG Apprentices.
• Working with the Volunteer and Programmes Manager to develop and enhance the OTG Mentor Offer including as the first point of contact for Mentors pre- and post- mentoring sessions.

The person

We are a vibrant, energetic group of people who are passionate about our mission and care deeply about providing a working environment that is inclusive and supportive. 

We are looking for someone with the following experiences and qualities:

Essential

• Significant experience working with vulnerable adults in contact with the criminal justice system.
• Safeguarding and risk-management.
• Case management and experience ensuring all case records are clear and up to date.
• Skilled at building rapport and maintaining boundaried relationships.
• Excellent organisational skills and an ability to manage competing priorities.
• Experience in monitoring, evaluation, and working to targets.

Desirable

• Up to date knowledge of housing support, benefits system and other challenges facing people post-release.
• Experience of IT systems including Salesforce or other database management platform.
• Compassionate, empathetic, and adaptable.
• Experience of working with volunteers.
• A willingness to seek support when needed and pursue professional development opportunities.

This role is full time and based in our offices in Battersea, South London. Whilst we offer a supportive and flexible working environment, the successful candidate will need to be in the office full time (with occasional working from home)

Reports to: Director of Programmes

Holiday: 25 days annual leave p.a. plus bank holidays

Salary:  £27,000 - £29,000, dependant on experience

Fine Cell Work is committed to the principle of equality. No job applicant, employee, volunteer or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital or civil partnership status, sexual orientation, gender reassignment, pregnancy status, age or disability and we will maintain a neutral working environment in which no employee or worker feels under threat or intimidated.

How to apply

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role - applications submitted without a covering letter will not be considered.

Please note: The application deadline is 9am on Monday 10th June. We will contact successful applicants as when we receive their application in order to fill interview slots as soon as possible, so early applications are strongly advised. First interviews will take place w/c 10th June.

Day Opportunities Manager – working with adults with learning disabilities

Salary:                                up to £28,350 per annum

Hours: 35 hours per week (Monday to Friday)

Responsible for: Day Opportunity coordinators, seniors and support workers, volunteers and service users

We have an exciting opportunity to join Centre 404’s Learning and Leisure team as the manager of our Day Opportunities service.  This service supports adults with a wide range of needs to be active members of the community, increase their independence, develop their life skills and set themselves goals and achievements to work towards.

The post holder will be responsible for line managing the team who plan and deliver a broad programme of social and educational community-based activities.  You will oversee the smooth running of the service and be responsible for quality assurance while ensuring the identified aims of the programme are met. You will also oversee all associated administration, the recruitment and management of relevant staff and volunteers, and contribute to the running and ongoing development of the service.

The role will involve balancing multiple priorities, including strategic planning as well as hands-on work alongside the rest of the team, ensuring a person-centred approach is maintained at all times and involving people in decision-making structures. There is ample scope for personal and professional development.

This job does require you to be an experienced manager who has planned and developed sessions for people with learning disabilities and led and motivated a team to ensure positive outcomes for people using the service.

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of vulnerable children and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

Supporter Donations Assistant – Peak Cover Queries Team
x2 Fixed Term Contracts until end of Dec 2024 available
Full time (34.5 hours)  - we are open to a conversation about how you work these hours.
Location - Split between home and our London Office : minimum 1-2 days per/week in the office, or Home-based. *All training provided in London office so candidates must be willing to travel initially for training.
London: £24,500 - £27,500 per/annum 
National (home-based): £21,528 - £24,000 per/annum 

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

Looking to gain operational customer care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you... 

About the role

The Supporter Donations Queries Team at Macmillan are looking for x2 Supporter Donations Assistants to play their part in helping Macmillan's supporters and stakeholders do whatever it takes for people living with cancer. We have two roles available within our Supporter Donations Queries Team. Whether you are a recent graduate looking to gain customer care experience within a large, complex, and successful charity or you are seasoned supporter/customer care or administrational professional looking to broaden your experience and are keen to contribute to the work of a busy, friendly, and high-performing team, or whether you are looking to change your career and have the skills needed to excel in a customer service role, we want to hear from you.

You’ll be processing high volumes of income and inputting donations on our income system, resolving queries from our supporters & internal stakeholders, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation supporter donations as a whole, here at Macmillan. 

You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels. Including processing online event registrations & donations, revalidating eligible Gift Aid, cleansing data and addressing all queries related to donations. You will be delivering recognisable, high quality Macmillan experiences in line with Brand and Strategy guidelines and messaging. 

Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location.

We would love to hear from people who: 

• Are target driven and who always meets deadlines 
• Have an eye for detail and investigation
• Are passionate about creating meaningful written correspondence in line with brand guidelines
• Have excellent verbal and written communication skills 
• Are happy working independently on repetitive tasks and can cope with high-volume data processing 
• Able to pick up new technical systems and complex processes quickly 
• Strive to offer unrivalled back-end customer service to supporters and internal teams
• Enjoy working in a large, fast-paced team 

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: 29th May 2024
First interview dates: 3rd June 2024

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

The package also includes:

• 8% employer pension contribution

• 25 days annual leave, plus bank holidays and additional leave during the Christmas week pro rata

• Season Ticket Loan

About USPG

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role

Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:

• Oversee the day-to-day running of our website and social media channels.

• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.

• Support the digital growth of USPG through SEO and Analytics

• Monthly digital and media reporting

About You

You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.

You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.

This is an ideal opportunity for someone looking for a second role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.

How to apply:

Please visit the Current Vacancies section on our website and complete the application form and equal opportunities form. Please send both completed forms to Renata Rust.

Closing Date: Wednesday 12th June 2024 at 12 noon

Interview Date: Wednesday 19th June 2024

Join the ACU as the Marketing and Communications Officer and use your communication and marketing skills to help us build a better world through international collaboration in higher education.

The ACU offers a unique opportunity to make a real difference in the higher education sector. We are one of the largest, most diverse international university networks, bringing together over 400 universities in 40 countries. Championing the power of higher education to improve lives, we support our members – and our people – in contributing to sustainable development across the Commonwealth and beyond.

The role
The Marketing and Communications Officer supports the delivery of multichannel marketing and communications campaigns for a portfolio of projects from across the Association of Commonwealth Universities’ (ACU’s) membership, scholarships, and programmes and projects business units.

This role has a particular focus on the project management and production of engaging print publications for the ACU’s programmes, and social media and email campaigns which drive engagement and conversion. As well as working within a team of 4 other MarComms colleagues, you will be working closely with colleagues across the ACU, such as the Senior Communications and PR Officer, colleagues from within the Commonwealth Scholarship Alumni team, the Commonwealth Scholarship Programmes team, and the ACU Programmes team, to help promote the programmes, grants, and projects run across the ACU.

The postholder will be advised by the Senior Marketing and Communications Manager of the priorities for the role over the year, including compilation, copyediting, and visual editing of the Commonwealth Scholarships Commission’s (CSC’s) Annual Report, two Common Knowledge magazine editions, assistance with 65th Anniversary campaign activities, CSC and ACU website updates, a regular programme of mailings, and support with general Scholarship and programme promotion over social media.

Who are we looking for?

You will need:

• Excellent content compilation, copywriting, and copyediting skills, including writing for (and understanding of) different audiences and channels, and sensitivity for different cultural contexts, with excellent attention to detail. 
• Ability to work collaboratively across teams to fulfil joint objectives.
• Experience of editing and proofreading content for publications, such as reports and/or magazines.
• Experience of working with external suppliers and internal stakeholders on the production of publications, including commissioning content and working to production deadlines.
• Experience of producing and uploading digital content for multiple platforms and channels, e.g. websites, Facebook, Twitter, YouTube.
• Experience of achieving impact, engagement, and conversion through multichannel marketing and/or communications campaigns.
• Ability to manage multiple priorities and work to deadlines. 
• Ability to be flexible to respond quickly to shifting priorities, with advice on priorities from the Senior Marketing and Communications Manager.
• Proficiency in the use of the Microsoft Office 365 suite.
• Proficiency in the use of Canva graphic design software.

What to expect:

We see equality, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find out more about our commitment to equality, diversity and inclusion and safeguarding on our website by clicking here).

We believe in investing in all our people and creating cultures in which everyone can thrive.

We offer a fantastic package of benefits including:

• 27 days annual leave, plus 8 bank holidays (pro rata for part time employees), plus 4 Christmas closure days
• Generous pension scheme – 5% employee contribution, 10% employer contribution
• Volunteering days
• Enhanced maternity, adoption, paternity and shared parental leave
• Give As You Earn charitable donations scheme
• Cycle to work scheme
• Sabbatical leave
• Ability to request flexible working from day one

Closing date: 7 June 2024.

If we receive sufficient applications before the closing date, interviews may take place earlier, so you are encouraged to apply early. 

Hours: Full time – 5 days per week (can be flexible)
Contract type: 12 Months Fixed Term

Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service which reflects community issues and needs. Our service puts people first.

As a Gateway Assessor you will be part of a busy team at Citizens Advice Westminster, answering phone, face to face and digital social welfare law enquiries from residents across the City Council and providing them with information and assessment. You will be provided with full training and support, in order to ensure client’s needs are accurately and quickly assessed within Citizens Advice guidelines and standards.

Do you share the same passion as us that no one should be left disadvantaged due to lack of knowledge about one’s rights and responsibilities?

You will need to be a strong communicator with excellent interpersonal skills and the ability to deal with a diverse range of people including vulnerable clients, and be able to communicate at all levels. You would also need to have good working knowledge of Microsoft ICT packages, and be flexible to work a later shift up to once a week if required.

We will offer the right candidate a generous salary along with other benefits such as annual season ticket loans, career breaks, and the opportunity to develop yourself professionally. You will be part of a warm and friendly work culture where opinions are valued. We can also offer a flexible hybrid working environment where you will be able to work some days from home and some days at the office.

If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click the apply button and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement.

Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do.

Closing Date: 12th June 2024, 5pm

Please note interviews will be conducted up to the closing date, and the vacancy may close early if the right candidate comes along. 

Are you keen to use your skills to help support young people to achieve their potential?

St Hilda’s East has a 135-year history of combating deprivation and social exclusion in East London. We welcome people of all ages to our large community centre in Shoreditch where we offer a wide range of activities for local people which provide opportunities to enhance wellbeing, learn new skills and meet people of diverse backgrounds. We also run a day centre in Shadwell, with a focus on supporting elders from the Bangladeshi and other communities.

We are currently in search of a passionate and committed individual to join us to lead weekly group sessions for young people. The role involves designing, leading, and facilitating various activities and sessions aimed at improving wellbeing, community connections and building resilience. We welcome enthusiastic individuals who are dedicated to making a positive difference in the lives of younger people to apply.

What you will be working on

• Co-designing activities with young people
• Developing and facilitating a weekly boys’ group and a young peoples’ group
• Promoting and publicising activities in the local community
• Working with external facilitators and volunteers to provide engaging and varied sessions 

This job is for you if you:

• are experienced in planning and delivering engaging group activities for young people
• have worked with young people and are a confident role model for boys who may benefit from strong and supportive guidance
• have the ability to raise awareness and promote our activities
• are committed to making a positive difference in the lives of local young people

Closing date for applications: 10am Monday 10th June 2024

Interviews: to be scheduled between 4pm and 7pm Wednesday 12th June 2024

Our Recruitment Policy

St Hilda's East is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.

Due to the specific requirements of our Boys programme, we are seeking a male worker to serve as a positive male role model for young boys. This is considered a genuine occupational requirement in accordance with the Equality Act 2010, Schedule 9, Part 1. We welcome applications from all qualified candidates and are committed to promoting diversity and inclusion

St. Hilda’s East is committed to the highest levels of safeguarding and promoting the welfare of children, young people and adults with care and support needs. The successful applicant will be required to give a full chronological work history, and all offers of employment are subject to reference checks and an Enhanced DBS (Disclosure and Barring Service) check.

Starting salary £27,000 per annum (£16,200 per annum, pro-rated) | 21 hours per week (Part-time), | Permanent 

This role will involve hybrid working from home and WGN offices based in Vauxhall, as well as occasional travel across London.

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.

About the role

WGN’s specialist Training Service aims to improve and enhance front-line staff effectiveness while influencing best practice in the field of violence against women and girls (VAWG).This is a unique opportunity for a highly motivated and efficient individual to provide administration support to WGN’s Training department. We are looking for someone who is able to support and contribute to the training teams’ proficiency, planning, promotion and innovation. 

About you

The Training Administrator is a core role within the Training Team. The successful candidate will provide a high level of administrative support to underpin the delivery of specialist training, act as the first point of contact for the service, manage the application system and ensure that the systems required to maintain an excellent service are seamlessly efficient and effective. As with all WGN team members, the Training Administrator is responsible for actively working within an intersectional striving for the highest quality and best practice.

If you have the passion, skills and vision for this role and are looking to make impact within a feminist organisation then we would welcome your application.

Interview details

Interviews are expected to take place in the week commencing 17th June 2024, however please note that dates may be subject to change. 

Further Information

This post is subject to satisfactory references and a DBS check.

Employee benefits include 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme. 

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities. 

WGN is an equal opportunities employer.

Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

NOTE:

We are only able to accept applications from UK based candidates at present.  Please provide a cover letter, your current notice period, and a link to your portfolio or examples of work if available.  

Job Title:          Junior Graphic Designer

Hours:              Full Time – 35 hours per week

Reports to:       Designer

Salary:              £25–28K (dependent on experience)

This is your chance to join a national charity committed to improving the outcomes of all children by advocating for and telling the stories of parents and parent volunteers. Parentkind has begun an exciting new chapter delivering new products and campaigns, and we are looking for high-performing team players to join our fun and friendly marketing team. 

Main purpose and scope of the role:

To support and work in collaboration with our lead designer at Parentkind to: 

• Develop, implement and maintain a new brand for Parentkind
• Create best-in-class design of print and digital assets, including magazines, guides, videos, website, campaign and social media assets
• Collaborate with internal and external stakeholders providing creative and innovative design support for Parentkind projects 

Duties and key responsibilities:

Under the guidance of the Lead Designer at Parentkind

1.Design:

• Champion the Parentkind brand across all designed assets and activities to ensure brand integrity and consistency
• Design assets which will include but are not limited to; print and digital magazines, guides, social assets, email designs, web assets, video content and PowerPoint templates
• Contribute creatively to large campaigns and activities ensuring that we are delivering best in-class and impactful design, that effectively represents and promotes our vision
• Conduct thorough quality checks on deliverables to ensure accuracy

2.Project management:

• Lead on the delivery of design activity such as guides, social and email campaigns, ensuring that design work is delivered to time and allows for revisions, sign-off and launch deadlines
• Manage multiple projects simultaneously and prioritise effectively
• Assist in managing and organising design assets, including image libraries, templates and project files

3.Collaboration:

• Work with the lead designer at Parentkind to support on projects, refine design outputs and deliver work within the Parentkind brand and to deadlines
• Work collaboratively with internal and external stakeholders to ensure that design work meets the objectives of the relevant projects and is done so within the Parentkind brand

4.Continuous learning:

• Work with others across the organisation as well as independently to understand our key audiences so that the work delivered is audience-focussed
• Stay informed of the latest design trends, technologies and best practises so that Parentkind’s work is forward-thinking and impactful

General Responsibilities

• To ensure Data Protection procedures are followed at all times
• To keep abreast of relevant educational policy and legislation affecting our key audiences
•  To be flexible within the remit of the post
• To undertake other duties as reasonably requested 
• To be self-servicing
• To attend and participate in Parentkind’s performance, development and training programmes.
• To abide by organisational policies, codes of conduct and practices.
• To be responsible for the health, safety, welfare of self, other members of staff and visitors. 

Fundraising Public Relations Officer

We are seeking an experienced and dynamic PR and marketing professional in our London fundraising office to design and deliver creative, multi-channel, integrated fundraising and PR campaigns designed to significantly increase the Hospital’s voluntary income.

The success of this role will be dependent on engaging and building meaningful long-term relationships with both existing and new supporters through effective donor stewardship, attending events, and networking.  

The successful candidate will work in conjunction with a small, dedicated team to provide fundraising, comms, and event support to our community fundraising groups.  

High quality comms and media are going to be central to our plans to go public in a big way in 2024.  Creating high-quality, impactful, and engaging content for multimedia platforms will be key. You’ll be able to identify stories from across the organisation, draw out information and ideas from others, and successfully turn complicated or clinical information into clear, simple, and compelling narratives.  

The role requires a creative thinker with exceptional communication and leadership skills.

Main responsibilities:

Fundraising

· Develop and implement integrated fundraising, marketing and PR campaigns designed to significantly increase the Hospital’s voluntary income.

· Create and promote compelling and engaging content for web, social media, and email – ensuring that all comms have clear goals and outcomes.

· Manage the key relationships with the Guild fundraising Committee and the SOA fundraising committee including comms, marketing, and event support as well as helping to manage the key relationships with the Knights Templar sub-groups, and the County Priory Groups across the UK.  

· To put in place measures for evaluating the effectiveness of all fundraising, PR and marketing activity ensuring robust data collection, analysis procedures, and making suggestions for improvements where required.

· Manage the production of key organisational publications – including, the Jerusalem Scene magazine, Annual Report, Strategic Plan, Annual Leaflet, and other promotional materials.

· To work closely with the Executive Head of UK Office and project partners to deliver a new website, contributing expertise and ideas in regard to its look, feel and functionality.

· Take responsibility for the ongoing management and maintenance of the website, working with external consultants where required to resolve issues.  

· Understand and apply the principles of up-to-date SEO.

· Working with colleagues in Jerusalem to maintain a bank of compelling messages, narratives, and case studies for use across all external communications.

PR & Media

· To actively promote the charity’s fundraising endeavours including drafting all external and internal messaging to both new and existing supporters – e.g. email campaigns, newsletters, invitations, letters, speeches, presentations etc. for senior staff and volunteers.

· Managing press and media opportunities related to SJEHG’s fundraising activities.  

· Cultivate and maintain relationships with press and media, proactively pitching stories to secure media coverage, drafting press releases, media plans, articles, and other materials for SJEHG’s fundraising activities.

· To provide counsel and advice to senior leadership on external and internal messaging, as required.

Other

· To assist with the management of the marketing budget, monitoring expenses, ensuring cost effectiveness, seeking to maximise return on investment.

· To keep accurate records and help ensure effective data management processes across the organisation.

· Collaborate effectively with colleagues and a wide range of individuals and organisations.

· To uphold and enhance the charity’s brand identity through consistent messaging, and visual elements across all communication channels and materials.

· Promote innovation and best-practice in marketing communications, with a strong focus on the external environment and trends.

· Any other tasks as may reasonably be required.

Introducing Chance UK 

Join Our Team

Do you believe every child deserves the chance of a better future?

We’re a small organisation with a big ambition – to help every child flourish.  The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge.

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience.

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission.

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND).

We value our team through offering a range of benefits, including:

• 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day and additional leave over Christmas
• Matched pension contributions up to 5%, entitlement from the start of your employment
• Enhanced maternity/paternity and shared parental leave
• Flexible working
• Enhanced Sick Pay
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.

Key Information

Reporting to: Senior Communications and External Affairs Manager
Employment type: Full time
Director reports: N/A
Hours: 37.5 hours per week
Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Finsbury Park station.
Start date: ASAP
Salary: £29,400 – £31,500, depending on experience
Closing date: 2nd June 2024
Interview: Week commencing 10th June 2024

About the Role

This is an exciting time to join Chance UK’s external Affairs team, as we gear up to the delivery of a new ambitious long-term strategy anchored in amplifying the voices of the children and families we work with. We want to take our campaigning and advocacy to new heights, expanding on our digital communications and ensuring we reach more children, parents, stakeholders and decision makers.

You will be a part of a small but mighty team, delivering high profile campaigns and engaging, child-centered communications that showcase our evidence that what we do works, and aims to change policy and practice at local and national level.

Click to see the full job description and find out more about this role.

Job Description

PROGRAMME DELIVERY

• Programme Delivery: Plan and deliver activities, opportunities and events for young people in line with programme objectives, processes and guidance.

• Programme Content: support and contribute to the development/review of programme content, resources and communications such as newsletters.

• Impact and evaluation: Support the collection of monitoring and evaluation data, facilitating evaluation activities within training sessions and events as required; contribute to ongoing processes of programme learning and review as a member of the delivery team.

• EDI: Work with the Programme Manager to ensure that Equality, Diversity, and Inclusion are embedded in the process of programme development and curriculum design, including learning styles and accessibility.

• Youth engagement and insight: Collect and process feedback from schools and young people

• Safeguarding: Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to DSL and uploading to MyConcern.

PROGRAMME ADMINISTRATION

• Stakeholder engagement: Manage day to day relationships with programme participants and external organisations/individuals supporting delivery, including managing the main anti-bullying inbox

• Finance: Ensure personal or participants' expenses are submitted on time and in line with expense policies and TDA financial procedures

PERSON SPECIFICATION

SKILLS

• Excellent IT skills, confident in the use of Microsoft Office (especially Outlook, Word and Excel) 

• Excellent customer support skills and telephone manner

• Ability to write for different audiences

• Ability to work independently and effectively as part of a team

• Excellent organisation skills and ability to learn quickly

• Excellent time management and attention to detail

• Able to maintain confidentiality and to share information appropriately and professionally

• Problem solving skills and ability to trouble-shoot quickly

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission

EXPERIENCE / KNOWLEDGE_

• Experience of providing administrative support within a busy and high performing team

• Demonstrable experience of organising and prioritising a demanding workload to meet deadlines

• Experience of working effectively within a team and the ability to build good working relationships with others

• Experience of working with a customer relationship management tool, preferably Salesforce (desirable)

• Experience working with schools in an administrative function (desirable)

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission 

• A commitment to follow The Diana Award’s Safeguarding Policy and processes at all times

This is role is a fixed-term contract to the end of 2024, and will be contractually based from our London office.

The successful candidate must have the right to work in the UK.

Are you a great storyteller with excellent writing skills? Do you have experience in media relations, developing relationships with journalists to secure positive media coverage? Are you passionate about gender, racial and social justice issues? Then this might just be the job for you! 

This is a new role at Wen, with a focus on building Wen's in-house media relations and story gathering capacity while also getting involved in all areas of communications, particularly social media. To help you settle into the role and support your development you will receive mentoring from a PR consultant. 

Part of your role will be visiting Wen's projects and events to gather content, impact stories and case studies for use in the media and on our social media channels. It will also include leading on social media day-to-day, including at Wen events, so you will need experience of running multiple social media channels efficiently.

You will have an interest in Wen’s areas of work and have an understanding of gender, racial and social justice issues at a personal and political level. You will take an inclusive, intersectional feminist and anti-racist approach to your work. This will be vital for engaging on social media and creating stories and content aligned with Wen's values.

Key information

Salary - £35,284 FTE per annum, pro rata (Grade 3)

Contract - 4 days/28 hours per week, Permanent. Tuesday is a core working day for the majority of Wen staff. 

Location - Hybrid working -  One day a week at Wen office in Shoreditch and/or at Wen's local hub in Mile End, London, more in-person days required on an ad-hoc basis. Occasional travel may be required.

Reporting to - Head of Communications and Engagement, Heidi Ringshaw 

Deadline - Sunday 16th June 2024 at 23.59 

Interviews

1st interview - Wednesday 10th July via zoom. 

2nd interview - Wednesday 17th July in person in Shoreditch, East London

Key tasks

Strategic Communication: You will work with the Head of Communications and Engagement to deliver Wen’s Communications Strategy.

Content Creation:  You will actively look for new content ideas and opportunities to collaborate with like-minded individuals/organisations. You will write compelling content, including press releases, articles, blogs and impact stories.​

Media Relations: You will build Wen's in-house media relations capacity, to include developing and delivering media plans, cultivating relationships with journalists and securing positive media coverage in national, local and sector media. You will also brief Wen spokespeople for media opportunities and interviews. 

Social Media: You will lead on the development of a social media strategy, plan and calendar, scheduling organic and paid content and campaigns. You will run Wen's social media channels , engaging with other accounts, communicating Wen’s position on relevant issues.

Digital Comms: You will support Wen's digital communications, including creating content for Wen's website and e-newsletter and help maintain and update Wen's CRM system. 

This job is for you if:

• You have excellent communication skills in spoken and written English.

• You have experience working in media relations and/ or social media management.

• You have demonstrable experience developing relationships with journalists and devising and implementing media plans, to secure media coverage.

• You have experience running social media channels for an organisation or individual, able to respond to comments and proactively engage on relevant posts. 

• You are able to write social media content, press releases, blogs, articles and case studies, translating complex themes into accessible content. 

• You can analyse and evaluate communication performance and metrics.

• You have experience or a commitment to taking an inclusive, intersectional feminist approach to communications.