Head Of Individual Giving Jobs
What you do
Main purpose of post
This role will lead our individual giving campaigns ensuring key audiences see the impact of the charity and are motivated to donate to support the continuation of our work. It will build on existing successful campaigns, including our Christmas Star appeal, and create new and engaging additions. You will ensure the donor journey is sensitive, engaging and straightforward and place a high importance on the ongoing stewardship of donors.
You will report to the Head of Fundraising and work alongside our Fundraising Team to ensure plans align and budget targets are achieved. You will work closely with the Campaign Manager and Data Manager to target individual giving effectively across South Yorkshire, Bassetlaw and North Derbyshire.
This is the perfect role for anyone who loves to plan and see those plans through to completion, who has excellent customer care skills and who is digitally savvy. You will enjoy working as part of a busy fundraising team and collaborating to achieve collective success.
Key Responsibilities
· Lead and implement the individual giving donor journey to increase the charity’s individual gifts including regular and pay roll giving.
· Lead the creation of fundraising individual giving campaigns to recruit new donors, retain existing supporters and grow reach, engagement and income.
· Lead the development of new individual giving campaigns, working closely with the Campaign Manager, to deliver direct marketing campaigns across various channels, which enhance current supporters understanding of the difference their donation makes and also encourages new supporters to donate to our cause and projects.
· To create new individual giving income opportunities, including introducing a charity lottery.
· Review and evaluate campaigns against income and impact success factors and implement improvements.
· Maximise all gift aid opportunities within the agreed audiences.
· Be responsible for an income target of a minimum of £300,000 per annum.
· Manage relationships with existing supporters to ensure a high level of donor care is achieved whilst achieving and maximising income opportunities.
· Analyse and segment the charity's supporter base, developing appropriate supporter journeys and propositions, and the effective use of supporter data for campaign purposes.
Utilise digital methods and platforms for new donor acquisition
· To assist in the delivery of a range of donor, supporter and staff engagement events throughout the year in line with our donor recognition & stewardship plan.
· Contribute to development of the fundraising annual plan to drive forward the charity’s ambitious plans for change and growth in line with the 3 year strategy.
· Ensure that all activities and contacts are managed through the charity’s CRM (Raiser’s Edge).
· Ensure all fundraising activity complies with laws and best practice governing charitable activity, most notably General Data Protection Regulations, Fundraising Regulator Code of Practice and charity law.
· Attend and contribute to team meetings and 'away days' and be an active, invested member of our team.
· Ability and willingness to travel throughout the region to attend charity fundraising events.
· Able to work flexibly, including occasionally working in the evenings and at weekends.
General Responsibilities:
Every employee is required to:
· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations.
· Respect the confidentiality and privacy of donors, guests and staff at all times.
· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Individual Giving Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team
· You will have excellent communication skills (both written and oral)
· Able to manage your own workload and priorities to agreed deadlines
· Participate in and contribute to team meetings
· Co-operate and liaise with colleagues, working in a professional manner at all times
· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
· Support and encourage harmonious internal and external working relationships
· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity
The client requests no contact from agencies or media sales.
What you do
Main purpose of post
To build a high-performing fundraising team to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising strategy to successfully deliver Weston Park Cancer Charity’s vision.
You will be instrumental in the development and delivery of a major 5 year charity appeal. The appeal will raise the funds to enable a step change in our support of Weston Park Cancer Centre and the impact we have for people affected by Cancer in our region. The appeal forms the basis of the charity’s overall 5 year fundraising strategy.
Appeal Structure & Accountability:
Key Responsibilities
Leadership
· Champion fundraising across the organisation.
· Be an inspiring ambassador for Weston Park Cancer Charity and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
· Actively contribute to leading Weston Park Cancer Charity as a member of the Leadership Team.
· Work closely with the Leadership Team to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
· Attend and actively participate in relevant Board Committee meetings providing updates, necessary reports, and feedback on the charity’s fundraising.
· Lead cross-organisational projects in line with organisational strategy and direction.
· Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
· Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
· Monitor and manage risk in accordance with the charity’s risk management policy.
Fundraising
· Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver the charity’s vision
· Collaborate with the Head of Strategic Partnerships and Development to deliver the public phase of a 5 year major fundraising appeal
· Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
· Ensure that fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
· Set, monitor, and deliver annual income and expenditure targets.
· Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
· Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
· Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
· Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
· Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
· Take overall responsibility for fundraising compliance and ensure that in all relevant areas, the charity complies with the law, regulation, and stakeholder and contractual obligations with third parties.
· Collaborate with the Data Manager to maintain oversight of the supporter database to ensure integrity, legal compliance, and generation of appropriate insight to support delivery of income growth.·
Fundraising Development
· Work with the Head of Strategic Partnerships and Development, external advisor(s), commissioned agencies and the appeal committee to deliver a multi-year major fundraising appeal
· Work with the Legacy and In Memory Fundraising Manger to deliver and implement a legacy pipeline and growth in In-Memory giving income
· Work with the Individual Giving Fundraising Manager to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
· Lead on the introduction of a charity lottery.
· Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
· Support the Data Manager with the adoption and use of Raisers Edge NXT CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
Brand and Marketing
· Working in collaboration with the Deputy CEO, Marketing Manager and external agencies in the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
· Foster a strong working relationship between the fundraising and marketing team to inspire high-performance and results-oriented marketing to build a community of supporters by delivering a seamless supporter journey that promotes the charity’s work and delivers greater income generation.
· Empower the fundraising team to successfully deploy our brand.
· Work in partnership with the Marketing Manager to ensure content is up to date, factually accurate and to manage reputational risk.·
People Management
· Create a high-performing team that is ambitious and passionate about Weston Park Cancer Charity’s vision.
· Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
· Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
General Responsibilities:
Every employee is required to:
· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations
· Respect the confidentiality and privacy of donors, guests and staff at all times.
· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
· Participate in personal and organisational training and development and performance framework meetings
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Head of Fundraising will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in being part of an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you
· You are ambitious and a strategic leader with a strong track record of growing income from a range of audience groups.
· You are passionate about people and place: you want the best outcomes for people in South Yorkshire living with and beyond cancer
· You lead with compassion and authenticity, always having positive regard for your team, colleagues and people connected to the charity
· You combine strong interpersonal skills with sound data-driven curiosity
· You are at your best when you collaborate and you role model this to others
· You understand that income growth comes from inspiring with impact and excellent relationship management
· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
· Support and encourage harmonious internal and external working relationships
The client requests no contact from agencies or media sales.
We are seeking a Head of IT to lead the technical delivery in support of our IT strategy. This is a new role and will be our first standalone IT member of staff. You will shape the IT support and infrastructure for the charity, deliver an excellent day to day service, manage the relationship with our Managed Service Provider (MSP), take responsibility for cyber security and training and, alongside project teams, support the implementation of new technology to the service.
You will have strong people skills and be able to form effective working relationships with colleagues across the charity in order to deliver an excellent IT service. You will have a hands-on approach and enjoy working in partnership with a range of people. You will also have good knowledge and experience of IT infrastructure including Azure.
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies.
The role is offered on a full time, permanent basis. LAA offers a hybrid working arrangement, with time spent at our offices and at home.
If you think this role is for you, apply today or contact us for an informal discussion.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
Individual Giving Officer
£30,195 pro rata
30 hours per week
About us:
At Bluebell Wood Children’s Hospice we care for children and young adults with life-shortening and life-threatening conditions. Our support services are wide ranging and bespoke to each family including end of life treatment and care, respite short breaks, counselling, sibling support groups, music therapy, home visits and much much more.
It costs more than £5m each year to keep our doors open for families across South Yorkshire and beyond. We receive around 15% of our funding from government and the rest is sourced by our Income Generation team.
The role:
An exciting opportunity has arisen within the Income Generation team at Bluebell Wood and we are now on the lookout for an experienced fundraiser to join us and take on the responsibility of developing, implementing and delivering the hospice’s Individual Giving portfolio.
This is an area with a potential for significant growth over the next 1-3 years and beyond, and we are seeking a passionate and knowledgeable self-starter to steer the next chapter of our progress and development as our Individual Giving Fundraiser.
The successful candidate will oversee the delivery and administration of Bluebell Wood’s Individual Giving income streams (in memory, legacy and regular giving) and work with the Individual Giving Manager to plan and implement a strategy to increase income growth in this area.
The requirements:
Our direction of travel is to always be ambitious in our growth, therefore we are looking for somebody who is driven to continually improve and develop our income generation opportunities.
To fulfil the role effectively you will be a creative, compassionate, and detail-oriented person and able to work collaboratively with the team, recognising and practicing the importance of governance around this role.
You will have a proven record of achieving financial targets, experience of delivering thought-provoking campaigns to engage both current and new supporters and increase income.
In return, we can offer you a fantastic working environment and the following benefits:
· 33 days’ annual leave with the option to buy and sell
· Sick pay
· Health Care Cash Back Scheme
· Free counselling sessions
· Enhanced maternity pay
· Enhanced paternity pay
· Enhanced parental bereavement leave
· Compassionate leave
· Salary sacrifice scheme
· Training & Development
· Investment in your wellbeing
· Volunteering & shadowing days
· Free parking on main site
· Free drinks and subsidised meals
· Time off in lieu
· Uniform
· Eligible for NHS Blue Light Card
· Eligible for The Company Shop
At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.
We’re here to help every family who needs us make the most amazing memories
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are thrilled to again be partnering with a well known children's health charity to support the recruitment of a new Individual Giving Manager (Acquisition)
What’s on offer:
- A competitive Salary - £37,000 - £42,000 (Depending on experience)
- Hybrid Variable (either tied to London and / or Bristol office) or Home Based within the UK
- Full-time 35 hours per week
The Individual Giving Manager will be responsible for reaching new supporters, developing and implementing engaging and innovative marketing activities that attract a range of new donors for the charity. They will use a variety of channels including digital, face-to-face and DRTV, and work with teams across the charity to ensure the impact of all activity is maximised.
Key responsibilities include:
- Working with the Head of Individual Giving and Legacies create and review plans to deliver strategies within agreed income and cost thresholds, generating sustainable year on year growth.
- Working with the finance business partner prepare financial business cases to drive the development of the supporter acquisition strategy. Make the case for new fundraising methods with clear understanding of ROI, supporter acquisition cost, and channel payback models.
- Monitor performance against budget: ensure financial targets are met, monitor any shortfalls, and take remedial action as necessary.
- Experience of Individual Giving and acquisition programmes.
- Manage agency and supplier relationships - including with creative agencies, list brokers, media buyers, fulfilment houses and external professional fundraising organisations - to deliver agreed plans and campaigns.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Havens hospices are headhunting for a Individual Giving Manager responsible for development, planning and delivery of giving strategies ensuring new donors are acquired and retained also ensuring donors are stewarded with effective donor pathways to maximise income and lifetime value. Additionally, to work closely with all fundraising colleagues to maximise our more sustainable streams of income and to progress all donors and supporters towards legacy giving.
About us
Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
Job description
- To work closely with the Head of Fundraising and Deputy Head of Fundraising to contribute to the development of strategy, budgets and plans across the department.
- To be collectively responsible with other Fundraising Managers for progress against strategy, budgets and plans.
- To proactively develop a culture of collaborative working in the department by effectively leading and managing a number of key fundraising projects.
- To ensure an informed Direct Mail program is delivered, maximising income through effective data segmentation, use of emotive case studies, powerful propositions and asks and appropriate donor pathways.
- To develop and lead a new approach for legacy fundraising, integrating the pathways to pledging a gift in a will through from first engagement with the charity and beyond.
- There is an option for this role to be 30 – 37.5 hour per week, rather than just full time.
We value diversity and welcome applications from all sections of the community.
Apply now!
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families.
The client requests no contact from agencies or media sales.
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Senior Individual Giving Officer (Retention) to join our Fundraising team.
Title: Senior IG Officer, Retention
Salary: £33,000-£36,000 per annum, dependent on experience
Contract: Permanent, fulltime
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
This role will create and deliver supporter-centric and insight-driven retention campaigns to maximise the loyalty and income from our base of 30,000 individual giving supporters. Reporting to the Individual Giving Manager, you will develop and assess a range of supporter journeys and asks to best retain supporters across regular giving, raffle, lottery, cash giving and legacy - through digital, telemarketing and direct mail channels.
This is an exciting opportunity to help shape and grow the supporter retention and engagement programme within an agreed annual budget and calendar. The successful candidate will be an experienced direct marketing and digital project manager and collaborative team player. If you have excellent creative, analysis and project management skills across a range of channels with a detailed understanding of supporter engagement for mass audiences, we would love to hear from you.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description (attached here and on our website), and you can read more about what to expect on the "Our recruitment process" page on our site.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with a really great Health Charity to find their brand new Individual Giving & Acquisitions Lead.
The charity offers a flexible working environment, with hybrid working from either of their London offices.
The Individual Giving & Acquisitions Lead is a new role in their Marketing & Communications team. The postholder will play a key role in developing and delivering the Individual Giving Programme to drive income growth, engage new audiences and retain existing supporters. This role would suit a candidate looking to harness their skill set in direct marketing and use their ability to create new fundraising products to set up an Individual Giving Programme from scratch, with support from the Head of Marketing & Communications.
Key Responsibilities:
· Lead on creating and implementing a strategy to support the development of a new Individual Giving and Acquisition Programme in collaboration with the Head of Marketing & Communications.
· Plan, develop and implement a range of direct marketing campaigns to support the acquisition of new donors and the retention of existing supporters, ensuring that all campaigns are managed effectively and delivered on time and within budget.
· Deliver personalised and tailored content to increase engagement with existing and new supporters.
· Enhance supporter journeys by using data insights to develop segmentation and improve targeting for IG activities.
· To effectively manage the end-to-end creative process from inception to execution of direct marketing campaigns.
· Working with the database manager, report on post-campaign data analysis to evaluate effectiveness and understand ROI.
· Working with the Head of Marketing & Communications to deliver an excellent supporter experience across all communications and fundraising activity, working with colleagues to ensure consistency with other fundraising programmes.
· Brief, monitor and manage internal stakeholders’ relationships for Individual Giving campaigns and projects, maximising opportunities to cross sell across all audiences.
Person Specification:
· Proven track record of DM campaign management experience.
· Proficient experience of working with data selections, segmentation and campaign analysis.
· Significant experience in managing the end-to-end creative process and proven success in donor acquisition and retentions.
· Experience in designing and delivering supporter journeys for a variety of audiences.
· Experience of delivering excellent results within agreed budgets and on schedule.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We are looking for an interim Individual Giving Membership Manager for an incredible health charity, for a fixed term 12 month maternity contract, ideally to start in July.
This is a hybrid role with with once a week in the Southwest office.
The Charity
A dedicated, inspiring and forward-thinking healthcare charity, passionate about to improving health and beating long terms conditions, ensuring people are equipped with practical information and support.
You would be joining a highly respected organisation, known for its collaborative and inclusive working culture, offering some fantastic benefits including a competitive pension and holiday entitlement, life assurance, training and development investment as well as much more.
The Role
In this exciting role, you'll optimise and develop our supporter and member retention programmes.
Reporting to the Head of Supporter Engagement, you'll retain, reactivate and develop individual supporters and members, ensuring they have the best experience, maximising their lifetime value.
You'll work closely with the Acquisition Manager as required and will manage the Supporter Engagement team.
Develop and deliver the annual individual giving programme, including supporter appeals, the weekly lottery, reactivation, upgrade, and cross-selling activities.
Manage the membership programme, maintaining and building the base through stewardship and conversion activity.
Develop the annual business plans and budgets for individual giving, membership, legacy marketing, and retail.
The Candidate
Experience of leading and developing a team.
Experience of developing and delivering a cross-channel direct marketing programme, ideally within a charity or membership organisation.
Firsthand experience of managing customer/ supporter, development, and retention campaigns.
Experience of managing budgets and developing annual plans.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Job description
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.
The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.
The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.
You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.
The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.
How to Apply
Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 13th May at 12.00 (noon)
Interviews: Thursday 23rd May (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Made In Hackney
We started life in 2012 as a community cookery school working across London with the mission of tackling the climate crisis, health inequalities and bringing communities together using the power of plants.
The impact of our work is varied, far-reaching and very real; changing hundreds of thousands of people’s lives for the better. We provide diverse culinary education, inspiration and support networks needed to ensure no one is left behind in the transition to a plant-centred, planet-friendly diet.
When you join Made In Hackney – you become part of this pivotal movement, where a new type of food culture is being formed with care, compassion and justice at its core.
About The Role
This is an incredibly exciting, high-impact role within the organisation. As Head of Fundraising you will be part of the Senior Leadership Team and our key fundraiser, critical fundraising strategist and have the scope to influence and shape our programmes.
You have a broad and well-established funder base to jump off from and will have the opportunity to bring in exciting new funders as more environmentally focused grant givers are starting to embrace diet change as a key tool for tackling the climate crisis.
We are looking for someone who can build on the relationships and initiatives developed over the last few years, to ensure Made In Hackney can fulfil its strategic goals and meet our annual income target. You will be instrumental in driving income development and in leading fundraising initiatives with an emphasis on Trusts and Foundations, individual giving, major gift fundraising, corporate giving and statutory bodies such. You will nurture key relationships with existing donors and potential new supporters and build and manage a robust pipeline of supporters.
Made In Hackney has always been a progressive organisation, seeking to change systems that have not served the world thus far, and, as such we seek to build a fair, equitable, inclusive and collaborative working culture.
If you are a creative self-starter and thrive on a lot of freedom and self-direction against the backdrop of a hugely supportive and caring team of colleagues, all inspired to change the world in an inclusive and caring way – you have just found your dream work-home.
Responsibilities include:
Leadership, Strategy and Governance
- To be an active member of the Made in Hackney Senior Leadership Team, working together to galvanise the organisation behind our strategic plan.
- To contribute to strategic discussions on the future direction of the organisation.
- To participate and / or lead in team meetings as appropriate.
- To act as the lead staff team representative on the Strategy and Fundraising Board Sub-committee, actively contributing and working with Trustees, as well as attending Board meetings.
- To participate in organisational budget planning and monitoring meetings.
Fundraising and Development
- To co-design and write grant applications and secure grant funding from Trusts, Foundations or Corporate entities in line with our annual target (likely to be in the range of £400k-£500k).
- To work with the Partnerships Manager to secure Fundraising income from individual givers, major donors, Crowdfunding campaigns and other fundraising initiatives in line with our annual target (likely to be in the range of £200k).
- To develop and execute an annual fundraising strategy: building a sustainable portfolio consisting of grants and donations from individuals, corporates, trusts and foundations, to ensure long-term sustainable funding of activities.
- To research and prospect future funders.
- To maintain precise and up-to-date records on current and potential supporters and prospects.
- To create engaging fundraising communication tools.
- To establish partnerships for joint programmes and funding bids where beneficial.
Donor stewardship & reporting
- To retain current donors and maximise fundraising opportunities, including delivering a programme of appropriate stewardship opportunities with the core team.
- To work with the team to co-design programmes and their evaluation requirements to ensure the organisation meets the grant funders' requirements.
- To complete reporting to grant funders, including developing report templates, creating reports, case studies, and other administrative requirements.
Communications
- To input into MIH’S communications strategy and the planning and implementation of improvements to marketing plans, digital presence and social media strategy to ensure impact and fundraising successes are communicated
- To maintain a stock of impact-focused case studies and success stories and ensure fundraising successes are communicated on social media and online.
- To ensure the robust monitoring and reporting on the effectiveness of fundraising strategies and campaigns; providing key input to the annual report and impact report.
- To coordinate fundraising events with the Community Partnerships Manager.
Line Management
- To have direct line management responsibility for the Community Partnerships Manager and Social Media & Marketing Manager, creating a supportive environment for growth and development.
Apply with:
1. a CV with your career history and relevant experience for the role;
AND
2. a cover letter outlining what has attracted you to apply for the role of Head of Fundraising at Made In Hackney and what makes you the right candidate for the role.
The client requests no contact from agencies or media sales.
Job Description
Summary of Job Purpose
The Business and Operations Lead plays a vital role in managing and developing the operational business functions of the organisation and supporting its charitable aims; working closely with the CEO to deliver and improve the organisation’s strategic planning, operational delivery, and budgeting/ finance processes. The postholder plays a vital role in ensuring that the day-to-day operations of the iHV run smoothly, with key functions:
- Leading iHV business and financial management, including accounting, budgeting, reporting, strategic planning and risk management.
o Work closely with the CEO, senior leadership team and our accountants to align financial and operational strategies.
o Manage financial controls, procedures, and systems.
o Collaborate with various departments, including external stakeholders, for effective budgeting and operational management.
- Leading iHV operations:
o Senior responsibility for administrative, legal, and compliance functions, ensuring smooth operations. This will include management of our Emsworth Office, IT and risks, supporting business planning and change management.
o Lead the operational change for a new Customer Relationship Management (CRM) system and website. iHV Project Lead working with the supplier, the Project Manager and a small team at the iHV to ensure that the project is delivered within the specified time, cost and quality parameters of the specification.
o Working closely with our part-time Head of HR, supporting the senior management team and line managers with HR matters, including recruitment.
o Line management responsibilities of designated staff in the corporate team, supporting business administration.
o Working with the CEO to ensure good governance of Board-related matters, collating Board papers and attending quarterly Board meetings.
Key areas of responsibility:
Business and financial management:
- Maintain and develop robust quality assurance processes for income and expenditure, working with our CEO and accountants, to ensure all financial and reputational risks are effectively managed.
- Ensure effective financial processes across the iHV, with systems in place for invoicing, managing iHV payments and standing orders, and chasing outstanding payments and debtors.
- Build departmental budgets, supporting leads with forecasting, budget tracking, monthly monitoring (management accounts are produced by our independent accountants) to inform workforce planning.
- Work with department leads to prepare budgets for tenders and project/ research grant applications, including determining when VAT is applicable.
- Process invoices, iHV card payments, direct debits, standing orders, expense claims forms and ordering of office supplies, with support from the Corporate Team Administrator.
- Support leads to manage contracting, invoicing and reporting to external funders in accordance with funder requirements. Ensure all new funding streams and other costs are accurately recorded by the accountants.
- Ensure management of the corporate member joiners to the organisation, including invoicing and setting up a process for re-invoicing.
- Work closely with the external accountants to provide information on monthly suspense, debtors, mis-postings and general queries in relation to iHV finance. Ensure the iHV’s reconciliation and remittance records are updated weekly.
- Ensure all financial documentation is available for scrutiny as required, including support for annual financial audit by independent auditors.
- Make recommendations, provide advice, and prepare strategic reports and briefings as required.
Operational Management and Governance:
- Support the CEO and department leads in managing human resources, risk management, quality assurance, operational change, and board functions.
- Support iHV business planning and the development of key objectives and priorities for the corporate Team (in partnership with the CEO and other leads within the corporate team).
- Oversee the operational needs of the Institute – supporting leads within the organisation with workflow mapping, business continuity and planning to support matrix working across the organisation.
- Recording and monitoring of business risks across the organisation to enable risk management, reporting to the Board and providing support in association with the CEO.
- Support the board, providing secretariat functions to board meetings, including ensuring all papers are provided on time, managing sensitive information, and taking board minutes.
- Work with the CEO to develop, coordinate and implement organisational policies throughout the Institute.
- Support the CEO with reporting to the Charity Commission/ Companies House and ensuring that the organisation’s charitable obligations are met. Work with external auditors to deliver the annual audits; and ensure that the relevant documentation is held in line with requirements, is available for external auditing, and the delivery of audit recommendations are tracked.
- Support Health & Safety risk management, ensuring risk assessments are in place, processes and policies are up to date, and staff are trained and informed with any changes.
Information Technology
- Management of robust administration and business support systems, including negotiation and management of IT agreements, subscriptions, licences and contracts as required, providing recommendations for improvements and efficiencies to the CEO.
- Facilities management of required IT and infrastructure to include details of equipment held and provision of Microsoft/ other required licences.
- Liaise and schedule work to be undertaken under external IT support contract.
- Lead operational change for new Customer Relationship Management (CRM) system and website – working with a dedicated project manager who has scoped our organisational requirements (almost completed), to finalise the invitation to tender (ITT), manage the procurement process, evaluate submissions with a small in-house change team at the iHV, and make recommendations to the board. The postholder will lead the project for the iHV, working with the supplier, the Project Manager and a small team at the iHV to ensure that the project is delivered within the specified time, cost and quality parameters of the specification and is robustly tested before launching.
- Information management and analysis to highlight issues/ risks and support decision making – work with Head of HR to ensure iHV compliance with GDPR.
Human Resources
- Management of our Emsworth office with line management responsibility for a small number of designated staff in the corporate team who support business management (currently the Corporate Team Administrator), supporting the delivery of team objectives within the iHV Business Plan.
- Support, motivate and develop staff, managing direct reports’ annual performance development review (PDR) and performance management, if required.
- Work closely with the Head of HR to make sure that good employment practices are universally embedded operationally within the iHV.
- Support staff recruitment and the induction of new staff; provide advice to staff on corporate policies and procedures and communicate changes.
- Support the Performance Development review process for the iHV, collating 360 feedback for iHV employees where requested, and maintaining records for annual PDR outcomes.
- Maintain oversight of the recording of annual leave with the Corporate Team Administrator, Head of HR, and department leads.
- Provide operational leadership and management for team awayday (leading a small team to plan this each year), to support team building and staff development.
Other:
- Have an excellent professional working relationship with colleagues to deliver corporate goals and objectives in line with iHV Vision and Values.
- Help at iHV conference and events, working with our Events Manager and overseeing the work of the Corporate Administrator to ensure that venues, travel, accommodation and materials are booked and delivered on time.
- To participate in all mandatory and individual training as required. To highlight their learning and development needs to the CEO on induction, at the annual PDR, and as needed, to ensure capability to deliver key role functions.
NB
▪ The above is only an outline of the tasks and responsibilities required of the role. You will carry out any other duties as may reasonably be required by your line manager.
▪ The iHV is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.
Person Specification
Qualifications (Essential)
- High level of numeracy, literacy, and IT skills.
- Degree in business administration or related field, or equivalent qualification/ postgrad evidence of additional training/courses undertaken.
- Programme Management qualification (PRINCE2, AGILE or equivalent).
Experience (Essential)
- Proven work experience as Operations/Finance Manager or similar role. Prior experience of strengthening organisational effectiveness.
- Significant experience of budgeting, financial management, contract management and forecasting.
- Experience of operational and staff management.
Experience (Desirable)
- Experience in the IT industry and/ or healthcare.
- Previous experience working for a membership organisation.
- Previous experience working for a charity.
- Experience of Charity Accounting
Skills, Ability, Knowledge (Essential)
- A self-starter with the ability to work on their own initiative, work within deadlines, managing multiple and competing tasks.
- Working knowledge and skills in the use of business and financial principles and systems.
- Excellent IT skills – experience of workingwith a range of IT systems and project software. Familiar with Xero, Stripe, PayPal, GoCardless, Asperato or related financial software systems including purchasing, invoicing, reconciliation, debt rectification and financial reporting.
- Outstanding organisational, strategic thinking and problemsolving skills – ability to anticipate and resolve problems before they arise and respond to sudden unexpected demands. The ability to analyse complex facts and situations and develop a range of options.
- The ability to communicate effectively, including excellent oral and written skills and the ability to negotiate on difficult and controversial issues including performance and change.
Skills, Ability, Knowledge (Desirable)
- Familiar with SalesForce, Customer Relationship Management (CRM) systems and their capabilities.
Personal Attributes (Essential)
- Commitment to teamworking, and respect and consideration for the skills of others. Personal drive, energy, and enthusiasm for new challenges.
Behaviours and Values (Essential)
- Commitment to and focused on quality, promoting high standards in all they do.
- Values diversity and difference, operates with integrity and openness.
Behaviours and Values (Desirable)
- Actively develops themselves and supports others to do the same.
Other (Essential)
- Ability to work flexibly to meet the needs of the role.
- Able to attend meetings and events around the UK as required.
- Flexibility in supporting other iHV administration requirements on occasions.
Other (Desirable)
- Interest in working in the charitable sector to improve children’s lives.
The client requests no contact from agencies or media sales.
Job summary:
Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.
We’re looking for a qualified accountant to join our team and provide operational leadership for the Charity’s Finance function, supporting the Director of Finance & Governance and providing line management for our friendly finance team.
You will be responsible for ensuring The Charity complies with statutory requirements, operates effective controls, provides meaningful insight on financial matters and adapts processes to suit our growing Charity.
You will take a lead on statutory compliance such as audit, tax and Charity Commission submissions. You will work with the Finance Manager to ensure the integrity of finance records and systems, the accurate and timely production of monthly management accounts, making of payments to Team Members and suppliers and ad hoc reporting.
You will take a leading role in budget preparations and forecasting.
Who we’re looking for:
A qualified accountant with at least five years’ experience in a similar role from any sector. You will have experience of and be comfortable with filing VAT returns, preparing statutory accounts, dealing with auditors, and managing a small team.
We pride ourselves on our supportive culture where we live by our values of being collaborative, innovative and bold and put our community first. You’ll play your part in making a difference for the brain tumour community by happily collaborating with the wider team, getting involved, answering questions, finding solutions and constantly working to improve the way we do things.
Key accountabilities:
· Preparation of statutory accounts and filing of statutory returns
· Compliance with Gift Aid, VAT, payroll and corporate tax regulations
· Ensure all Charity financial controls, systems and processes are effectively implemented and developed
· Perform Balance Sheet reviews to confirm balances are correct
· Accurate recording, reporting and use of restricted funds
· Review and commentary on finances and significant variances for Finance Committees
· Cash flow planning and management
· Banking compliance e.g. updating mandates
You’ll be a great fit if:
We encourage you to apply to the role even if you do not meet all of the criteria.
Experience:
· A Qualified Accountant (ACA/FCA, CIMA, ACCA, CIPFA or overseas equivalent) with five years or more post qualification experience
· Prepared statutory accounts under UK FRS
· Prepared and submitted VAT returns and Corporation Tax returns
· Preferably (but not essential) have experience of Charity Accounting & SORP
Knowledge, Skills & Abilities:
· Expert on Microsoft Excel
*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
What we’d like to give you:
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.
Working hours: This role is 37.5 hours per week, with some out of hours working.
Benchmarked salary: £68,500 (dependent on level)
Our amazing benefits:
· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service
· Celebrate your work anniversary in true Charity style
· Occupational Sick Pay
· Hybrid working
· Flexible working
· Charity pension
· 1 day life leave per year to celebrate a special moment of your choice
· Wellbeing support including professional counselling
· A personalised on-boarding programme
· Cycle to Work Scheme
· Perkbox – our team discount portal
· Health care vouchers
*Some of these benefits are non-contractual and are subject to change
Diversity & Inclusion:
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
Eligibility to work:
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
How to apply to our team:
Please apply by clicking the red ‘join our team’ button on our website, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line at careers@ thebraintumourcharity .org.
Advert close date: 17 May 2024
First interview date and location: TBC over Zoom
Second interview date and location: TBC at our office in Fleet
The post holder will also:
· Contribute to achieving the objectives of The Brain Tumour Charity
· Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
· Undertake any additional and ad hoc tasks as required
· Participate in team meetings and other meetings as required
· Monitor and evaluate activities and provide written reports
· Represent The Charity at external events in a professional manner
· Work within an equal opportunities framework
· Adhere to all The Charity’s policies, procedures and working
· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
The client requests no contact from agencies or media sales.
Head of Marketing and Communications
Salary: £52,915.20 per annum
Hours: 37.5 hours per week
Duration: Permanent
Location: Hybrid - Remote working with requirement to regularly work from HQ in Exeter or any other Devon Air Ambulance premises.
The Role
We have a rare and exciting opportunity for an experienced marketing and communications leader to join the Devon Air Ambulance team and help us tell our story.
Supported by a team of six, and working across the charity, the role will design and deliver marketing and communications strategies to support our mission, vision and strategic aims.
From developing our digital marketing across social media and a new website, to implementing a new visual identity, to underpinning our fundraising activities with creative and compelling communications, the breadth of this role provides a unique opportunity for someone to make a significant contribution to our ongoing success.
The Candidate
We’re looking for an outstanding marketing and communications leader who is strategically minded and delivery focused. They will be able to lead and develop an existing team and be adept at building and maintaining productive working relationships. They will seek out new opportunities to add value to existing activity and develop new ventures in collaboration with colleagues from a diverse range of different disciplines across the organisation. The ideal candidate will bring experience from a charity background and be used to supporting a broad portfolio of income generating activities. They will also be as comfortable leading communications internally as they are externally.
The Package
Salary: £52,915.20 per annum.
As a valued member of the team you will have access to a wide range of employee benefits including:
- 25 days annual leave plus 8 bank holidays (pro rata)
- Maternity/Paternity & Adoption leave
- Pension scheme
- Occupational sick pay scheme
- Free counselling and financial wellbeing services
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
The closing date for applications is 9am Tuesday 28th May 2024.
Interviews will be a two stage process and held in person at HQ.
1st interview - Monday 10th June 2024
2nd interview - Thursday 20th June / Friday 21st June 2024
Please note: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received.
Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.
No agencies please.
Are you passionate about making a difference for people affected by MND? Do you thrive on leading strategies and measuring impact? If so, join us as Head of Strategy, Impact and Programmes at the Motor Neurone Disease (MND) Association.
In this new and critical role you'll:
- Lead organisational strategy development to deliver impact for those living with and affected by MND.
- Measure the impact of our initiatives, ensuring evidence and insight guide our decisions.
- Pioneer a portfolio management office to oversee strategic programmes and experts in project management.
- Ensure the MND community are at the heart of everything we do.
- Be at the forefront of strategic decision making, shaping the future of our organisation.
You'll be joining the team at the MND Association at a pivotal time, as we develop our new strategy to take us to the next level and deliver even greater impact for the MND community.
If you want to drive change and create lasting impact, apply now!
This role can be based from our Northampton OR London office.
Hybrid Working Expectations: 2 days per week minimum office attendance required.
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
An accomplished leader with experience of organisational strategy development, planning, organising, managing and developing strategic and operational activities.
You will excel in engaging stakeholders, both internal and external, to drive the development of impactful strategies. Demonstrated success in leading the development of a cross organisational business strategic workplan, and managing programmes through substantial change is essential.
Your expertise in project management, supported by a recognised qualification, will ensure effective implementation using a variety of project management practices, tools, and methodologies.
In addition to your strategic experience, you must possess outstanding communication skills, enabling you to chair meetings, deliver presentations and network. You will also have a collaborative approach with the ability to work effectively in partnership with individuals, groups, organisations, and engage with other internal and external stakeholders.
Your experience of developing impact frameworks to identify and measure indicators of success against organisational strategies and the ability to present data in a clear and coherent style, will be crucial.
You will need to possess excellent decision-making skills and confident in making strategic and operational decisions.
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Senior managerial experience of planning, organising, managing and developing strategic and operational activities.
- Outstanding communication skills, with the ability to chair meetings, deliver presentations and effectively engage with stakeholders at all levels.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.