Office Manager Jobs
Can you lead the management of our property portfolio, the delivery of cyclical and reinvestment works and our responsive repairs and voids service?
Our ambition as a homelessness charity and housing association is to end homelessness for good, we believe that a key step of reaching this aim is in providing quality housing. Our Housing Services teams work hard to ensure we can provide safe, comfortable and sustainable homes which give people the opportunity to rebuild their lives.
We currently have an exciting opportunity for a Head of Assets who will help us achieve that ambition.
In this role you will support the Director of Assets & Compliance to deliver our strategic objectives, including our statutory and regulatory obligations focusing on the safety of our clients, quality and value for money.
You will oversee Asset, Responsive Repairs and Portfolio teams providing motivational line management to Managers of these teams; supporting them in your key role to ensure the organisation makes sound investment and divestment decisions, implementing the asset management strategy and developing and implementing quality repairs, maintenance and voids standards.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a dynamic, customer centred and systematic Head of Service with experience of successfully delivering strategic asset management and responsive repairs and voids services.
You will have extensive experience of working at a Head of Service/senior management level ideally gained in the housing sector and will have the ability to work with a range of customers, colleagues and external key stakeholders. You will have experience of leading a large functional diverse team, have a solution focused approach and an interest in collaborative team working.
Above all else you’ll be strong leader with a track record of delivering and a talent for driving innovation, quality and customer satisfaction.
How to apply
To view the full job description please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.When you are ready click the Apply Now Button to submit your CV and Supporting Statement by 10 am on 20 May 2024
We will be reviewing applications on a rolling basis and may close this advert early.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Are you an experienced Surveyor looking for a career working for a leading charity?
We have exciting opportunities for people to join our Assets and Compliance team as Regional Surveyors in Bristol and London.
Our ambition as a homelessness charity and housing association is to end homelessness for good, we believe that a key step of reaching this aim is in providing quality housing. Our Housing Services teams work hard to ensure we can provide safe, comfortable and sustainable homes which give people the opportunity to rebuild their lives.
In the role of Regional Surveyor, you will play a role in helping us continue to deliver on our ambitions, through leading on responsive and planned maintenance service delivery for with supported housing and self-contained accommodation in a designated region. Additional key responsibilities will include:
- Responsibilty for inspections of responsive and complex repairs, damp and mould.
- Supporting the delivery of capital and revenue reinvestment programmes and major projects, including cyclical maintenance programmes, refurbishment of acquired assets, onboarding new buildings, and managing termination dilapidations.
- Build strong relationships with our internal and external clients to deliver a high quality, customer focused service and with our supply chain partners to deliver on time and to budget whilst achieving quality work and value for money.
In this role you will travel to various site locations within our West London Region or our Southwest Regional (Bristol/Oxford/Milton Keynes) on a regular basis. Your office base will be either in LB Kensington & Chelsea (West London Region) or Hounslow (Southwest Region). Occasional travel to our Head Office, near St Katherine’s Dock will also be required. This allows for in person collaboration, team building, line management and other relationship building opportunities.
We support a flexible approach to work with opportunities for agile working for the rest; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a skilled Surveyor with proven experience in management and delivery of responsive repairs, major works projects, and planned reinvestment programmes or cyclical maintenance programmes.
- You may hold an HNC/HND level qualification or higher in Building Surveying (or equivalent qualification) or be able to demonstrate equivalent work experience.
- You will demonstrate the ability to deliver robust contract management that delivers on time and to budget, and your experience of large scale budget management and valuations.
- You may have some experience working in the social housing sector, which is beneficial but not essential.
- A full UK or equivalent driving licence and access to a vehicle is essential for this role.
Above all we are looking for solution focussed people who are enthusiastic about using their skills to improve our buildings, giving our clients safe and comfortable places to live.
How to apply
To view the full job description please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.Click the Apply Now Button to submit your CV and Supporting Statement by 10 am on 20 May 2024
We will be reviewing applications on a rolling basis and may close this advert early.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Property & Asset Development Surveyor
The Vacancy
We are offering this unique opportunity to support the Methodist Church in delivering its strategic plan to make the best use of its property portfolio in local communities across the country.
Working alongside the Director and colleagues within the Property Support team, you will be a crucial team member providing professional guidance and support to Trustees nationally. Focussing on the unique skills you bring to the team, you will help guide them on matters including the planning, development and commercial potential for their property assets to enable them to make informed choices and contribute to the promotion and delivery of the Methodist Church’s property strategy.
Through your specific knowledge and experience, you will also have input into the provision of guidance, advice, communications, training and good practice for District Property Officers and the wider Methodist Church on property matters.
This is a hybrid/remote working role, with the post holder required to travel to our offices in London, Manchester and any other locations around the country as necessary.
About You
We are looking for someone who wants to make a positive contribution to the work of the Property Support team and be equally comfortable collaborating in a team environment or under your own initiative. You will be an experienced professional development surveyor or equivalent, with a record of developing and implementing innovative and practical strategies for the management, use, reuse and development of property.
You will be called upon to work with a range of internal and external stakeholders including committees and therefore a mix of excellent communication, interpersonal and influencing skills are essential.
We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing Date: 16 May 2024
Interview Date: 28 May 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Regional Surveyor - Housing x 2
Agile working in London offices with travel across sites
£52,000
Are you an experienced Surveyor looking for a career working for a leading charity?
Our client has exciting opportunities for people to join their Assets and Compliance team as Regional Surveyors in Bristol and London.
Their ambition as a homelessness charity and housing association is to end homelessness for good, they believe that a key step of reaching this aim is in providing quality housing. Their Housing Services teams work hard to ensure they can provide safe, comfortable and sustainable homes which give people the opportunity to rebuild their lives.
In the role of Regional Surveyor, you will play a role in helping them continue to deliver on their ambitions, through leading on responsive and planned maintenance service delivery for with supported housing and self-contained accommodation in a designated region. Additional key responsibilities will include:
- Responsibility for inspections of responsive and complex repairs, damp and mould.
- Supporting the delivery of capital and revenue reinvestment programmes and major projects, including cyclical maintenance programmes, refurbishment of acquired assets, onboarding new buildings, and managing termination dilapidations.
- Build strong relationships with our internal and external clients to deliver a high quality, customer focused service and with our supply chain partners to deliver on time and to budget whilst achieving quality work and value for money.
In this role you will travel to various site locations within their West London Region or their Southwest Regional (Bristol / Oxford / Milton Keynes) on a regular basis. Your office base will be either in Kensington & Chelsea (West London Region) or Hounslow (Southwest Region). Occasional travel to their Central Office, near St Katherine’s Dock will also be required. This allows for in person collaboration, team building, line management and other relationship building opportunities.
They support a flexible approach to work with opportunities for agile working for the rest; from home, or other London or regional locations.
About you
They are looking for a skilled Surveyor with proven experience in management and delivery of responsive repairs, major works projects, and planned reinvestment programmes or cyclical maintenance programmes.
- You may hold an HNC / HND level qualification or higher in Building Surveying (or equivalent qualification) or be able to demonstrate equivalent work experience.
- You will demonstrate the ability to deliver robust contract management that delivers on time and to budget, and your experience of large scale budget management and valuations.
- You may have some experience working in the social housing sector, which is beneficial but not essential.
- A full UK or equivalent driving licence and access to a vehicle is essential for this role.
Above all they are looking for solution focussed people who are enthusiastic about using their skills to improve their buildings, giving our clients safe and comfortable places to live.
Closing date: 10 am on 20 May 2024
They will be reviewing applications on a rolling basis and may close this advert early.
They are committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
This is an exciting time to join the Housing First team, an innovative and supportive team offering open-ended, flexible, and intensive support to people who face multiple disadvantages. Housing First is an evidenced based model of support that alleviates homeless for people who other models of support may not be able to reach.
About the role
As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will establish open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and enable them to exercise choice and control over their lives. The team is multi-disciplinary in our approach – coaches, peer support worker, clinical psychologist – which allows us to formulate innovative approaches. The team operates across London, providing numerous opportunities to build effective partnerships and contribute towards systems change.
Location: Office-base in Tower Hamlets, outreaching London-wide
About you
To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners. You may have a background in adult safeguarding, drug or alcohol recovery services, mental health or housing support and have significant experience of working within a multidiscipline setting with the ability to create strong professional relationships and creative solutions. You will have experience of working with people who have faced severe and multiple exclusion and who may have complex needs; with an understanding of the needs of people who have been homeless for long periods of time. You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning.
You will also have a knowledge of Housing First and Housing Led approaches and the ability to work within a psychologically informed approach.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave which increases with service to 30 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 19th May (at 23:59)
Interviews will be held on Tuesday 4th June
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Employment & Skills Coach - Wembley
Join our team in Wembley as an Employment and Skills Coach. This role offers a unique opportunity for a forward-thinking individual to make a positive impact.
The starting salary is £30,000 to £35,000 depending on your experience.
The Role:
In this rewarding role, you will coach residents towards achieving their career aspirations, supporting them in gaining qualifications or securing better employment. You will work flexibly from home, the office, and in the field, requiring a Full UK Drivers License and personal transport due to travel throughout the region.
Key Responsibilities:
- Provide information, advice, and guidance to residents, assisting them in accessing employability services and securing sustainable employment.
- Develop a network of support agencies and providers to enhance residents' opportunities for progression.
- Utilise a blended approach of digital, phone, and face-to-face delivery for advice and guidance.
- Collaborate with residents to create personalized action plans focused on employment sustainability.
What We're Looking For:
- Previous experience in a similar role with a strong understanding of the local labor market.
- Ability to build positive relationships with customers and local employment support networks.
- Passion for helping residents achieve sustainable employment and tenancy goals.
- Strong organisational skills with the ability to manage multiple caseloads independently.
Benefits & Perks:
- £450 yearly flexible benefit pot to use against benefits of your choice
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- Generous matched pension scheme up to 12% and life cover
- Flexible working
- Supportive and inclusive working environment with opportunities for career development.
About Us:
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. At SNG, we embrace Equality, Diversity, and Inclusion, creating a culture where you can truly be yourself.
If you're ready to join a dynamic team making a real difference, apply today to be considered!
The client requests no contact from agencies or media sales.
Employment & Skills Coach - Hertford
Join our team in Hertford as an Employment and Skills Coach. This role offers a unique opportunity for a forward-thinking individual to make a positive impact.
The starting salary is £30,000 to £35,000 depending on your experience.
The Role:
In this rewarding role, you will coach residents towards achieving their career aspirations, supporting them in gaining qualifications or securing better employment. You will work flexibly from home, the office, and in the field, requiring a Full UK Drivers License and personal transport due to travel throughout the region.
Key Responsibilities:
- Provide information, advice, and guidance to residents, assisting them in accessing employability services and securing sustainable employment.
- Develop a network of support agencies and providers to enhance residents' opportunities for progression.
- Utilise a blended approach of digital, phone, and face-to-face delivery for advice and guidance.
- Collaborate with residents to create personalized action plans focused on employment sustainability.
What We're Looking For:
- Previous experience in a similar role with a strong understanding of the local labor market.
- Ability to build positive relationships with customers and local employment support networks.
- Passion for helping residents achieve sustainable employment and tenancy goals.
- Strong organisational skills with the ability to manage multiple caseloads independently.
Benefits & Perks:
- £450 yearly flexible benefit pot to use against benefits of your choice
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- Generous matched pension scheme up to 12% and life cover
- Flexible working
- Supportive and inclusive working environment with opportunities for career development.
About Us:
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. At SNG, we embrace Equality, Diversity, and Inclusion, creating a culture where you can truly be yourself.
If you're ready to join a dynamic team making a real difference, apply today to be considered!
The client requests no contact from agencies or media sales.
Senior Housing Officer
We are looking for a Senior Housing Officer who can oversee our specialist supported housing programme. They’ll handle the day-to-day management and maintenance of our houses, engaging with tenants and contractors, monitoring and acting on arrears and line-managing our tenant support officer.
Position: Senior Housing Officer
Location: Stanmore / Hybrid
Hours: Full time - 35 hours per week
Salary: £29,000 - £32,000 per annum
Contract: Permanent
Please note – the organisation will be interviewing candidates as they apply and the role may close early, so early applications are recommended.
To succeed, you’ll understand the importance of suitable housing and be passionate about making that a reality for our tenants. You’ll have excellent communication and administrative skills, be tenacious at ensuring works are carried out on time and be comfortable juggling a busy and varied workload.
Every four hours, someone is paralysed by a spinal cord injury. Aspire is a national charity providing practical support to those affected and our Supported Housing Programme is a key service in our work.
Head of Property
Canterbury, Kent
£50,242 - £57,778 pa plus excellent benefits
35 hours per week
The Head of Property is a crucial and pivotal role at the Diocese, as you will lead the strategic management of the Diocese’s assets, taking responsibility for maximising income and capital returns from assets, including property development on investment land and buildings.
Reporting to the Diocesan Secretary, you will oversee the management of the Diocese’s housing and the Glebe estate. You will ensure good quality clergy accommodation through strategic maintenance and planned enhancements, along with the sale, purchase and development of housing stock and glebe land as required.
Managing the Property Services Team, which oversees the management of all clergy and other housing within the Diocese, you will ensure maintenance and improvements are performed within agreed timeframes and budgets and provide an excellent and friendly service to clergy and their household. In addition, you will ensure maximised rental income from vacant housing and glebe land which is a key income stream for the Diocese.
As Head of Property, you will offer support to parishes and protect their interests by advising on decision making regarding their buildings, with a particular focus on enhancing utilisation and value, especially for church halls. You will also represent, protect and advance the interests of PCCs, Incumbents and Churchwardens, by partnering with them to provide high-level advice to parishes on the effective management of property matters, particularly in cases where the Diocese acts as custodian trustee on their behalf.
As a key member of the Diocesan Office and Senior Management Team (SMT), Diocesan Finance & Assets Committee, Diocesan Advisory Committee and Property Advisory Group, you will manage the property budget, taking part in budget reviews and budget setting in partnership with the Director of Finance and Finance & Assets Committee.
Professionally qualified with a relevant qualification and with significant demonstrable post qualification experience in a similar role, perhaps as a surveyor, you should have proven leadership experience with a focus on strategic property development and resource planning.
With experience of working in the property sector, ideally in asset management, residential property management and landlord and tenant relations, you should have a track record of driving maximum return from property and/or land assets, including experience of property disposals and purchases. Able to maximise income, you should also be adept at planning, managing and reviewing substantial budgets and exercising strict financial controls in a property environment.
Sympathetic to the overall Christian mission of the Church of England, including the Diocese’s schools, church communities and buildings, you should be prepared and able to travel regularly throughout the Diocese.
Previous experience with Charities or Not-for-Profit organisations is desirable but not essential.
The Housing and Land assets of the Diocese of Canterbury comprises operational and investment properties, almost all of which consist of ministry housing stock and a small amount of Glebe Land. Assets include circa 170 parsonage houses, the majority of which are occupied by clergy, establishing a unique relationship between the Diocese and church leaders. A minority of the stock (around 50 properties) which are intended for ministry but not currently used, generate substantial rental income. Notably, recent years have seen the move to ensure that we have the right properties in the right places for ministry as well as exploring development opportunities on existing properties that are due to be reviewed, sold or replaced.
Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context.
At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.
Closing date: 6 May 2024, 11:59pm
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside the confines of traditional services. You will carry a caseload of clients who you will formulate a comprehensive support and safety plan with, which forms part of the ongoing casework, promoting independence and preparing young people for moving into independent accommodation, and employment and education.
About the Role:
As the Young Person's Worker, you will be working within a strengths and recovery framework embedded within a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process. You will be the lead worker overseeing the support and development of the young person’s needs and aspirations. You will guide and signpost the young person to the relevant statutory and non statutory services and will be key in motivating and coaching the young person to develop independent living skills.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About Us:
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community.
Important Info:
Closing Date: Sunday 19th May at midnight
Interview Date: Interviews to be held on an ongoing basis at SHP Head office
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Job Title: Assistant Director Activism & Advocacy
Location: Flexible - Home-based, Shelter Office-based, or combination with regular travel to London and other locations
Contract Type: Permanent Full Time
Salary: £78,414 per annum
Hours: 37.5 per week (pro-rata if part-time)
Leave: 30 days holiday per annum + Exceptional Benefits
Closing Date: 27th May 2024 at 23.30pm
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home.
We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
This role is part of the Communications, Policy, and Campaigns (CPC) team, which drives Shelter's ground-breaking campaigning efforts.
The CPC team leads initiatives advocating for social housing, renters' rights, and ending the housing emergency.
As our Assistant Director Activism & Advocacy, you'll work alongside other Assistant Directors, contributing to a collaborative, non-hierarchical decision-making environment.
About the Role
As Assistant Director Activism & Advocacy, you will provide strategic direction to the heads of Digital campaigning, Community Organising, Policy, Research, and Public Affairs teams.
You'll support the development of high-profile campaigns and drive continual improvement to achieve Shelter's strategic goals.
This role involves building strong relationships across Shelter, promoting collaboration, and acting as a spokesperson when required.
You'll need excellent political instincts, campaign experience, and the ability to oversee the production of high-quality policy and research.
About You
We're seeking candidates with experience in matrix management environments, senior leadership skills in project/change management, and a track record of impactful campaigning, policy, research, or public affairs activities.
You should demonstrate the Shelter Behaviours, including collaboration, prioritising diversity, enabling decision-making, creating change, openness to risk, and learning from experiences.
How to apply
You are required to submit a CV and a supporting statement. The supporting statement should include why you’re interested in the role and address the following 3 questions. The supporting statement should be no more than two A4 pages.
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Can you provide examples of your experience leading and implementing high-profile campaign strategies that have resulted in significant political impact, particularly in influencing complex policy decisions at the highest levels?
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Please provide an example of how you have successfully worked across different teams/departments and delivered on cross-organisational objectives?
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Considering Shelter's commitment to being an anti-racist organisation, can you outline how you would integrate anti-racism and equity principles into your leadership approach within the context of driving strategic change and delivering impactful activism and advocacy initiatives?
Please note any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Head of Project Delivery (Housing)
High Wycombe, Buckinghamshire and Hybrid Working (minimum two days office)
£94,467 (inclusive of a salary supplement) + Excellent Benefits Package
Our client's vision is to build new affordable homes to help more people who cannot otherwise buy or rent on the open market. The Development Directorate has a programme of between 400 and 500 homes a year with S106, land-led, package deals and joint venture projects. They are looking for a Head of Project Delivery who will be instrumental in helping them achieve this delivery and their wider vision.
It’s an exciting time to join them, on the back of a busy 2024 / 2025 where the Delivery Team managed the completion of over 520 homes. The new postholder will build on this success, motivating the Delivery Team to successfully manage current and future projects.
Reporting into the Assistant Director of Development Delivery, and playing a key part in the Development Leadership Team, this role currently directly manages a team of six, whilst working closely alongside colleagues throughout the Development Directorate and the wider business.
About you
They are looking for someone who can inspire, develop and motivate the Delivery Team, whilst ensuring successful project, programme and contract management. You will need to demonstrate your ability to do this alongside a great record of delivering diverse development programmes and a knowledge of the social housing sector.
Working via a mixture of office, remote and homeworking, you will have excellent and effective communication skills, being able to positively influence all levels of the business and a diverse range of external contacts. . This a great opportunity to join them at a time when you can have a real and personal impact on the future success of the business.
Important Information:
Closing Date for applications: 12 noon, Monday the 13th of May.
Shortlisting: To take place between the 13th - 17th of May.
Interview Date: Monday the 20th of May.
Applications
They welcome applications from all sections of the communities they work in with candidate shortlisting being conducted in line with the essential and desirable criteria set out in the person specification and any mandatory questions that may be applicable.
They review applications as received and may invite candidates to interview at any time, therefore we reserve the right to close this role earlier than the published date should a suitable candidate be identified.
They are proud to be a Disability Confident Committed employer and welcome requests for reasonable adjustments at any stage of our recruitment processes.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Roma Outreach Worker (Full-time, 12-month fixed term contract)
Kingston upon Thames, Greater London
37.5 Hours per week
This role will require the person to work early mornings and late nights in order to conduct outreach shifts in the Borough.
UK Driving Licence and Romani or Romanian language skills are essential.
About Us
We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.
The Benefits
– Salary of £31,500 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme
This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness. You’ll discover a passionate, supportive environment where the entire team are working toward the same goals and are dedicated to making positive change and producing great results.
The Role
The purpose of the Roma Outreach Worker role is to deliver an effective service to single people who are currently rough sleeping. This post will actively support Roma clients, providing a continued and consistent point of contact whilst assisting them in navigating the various change pathways available to them.
Are you passionate about utilising your language skills to assist in ending rough sleeping? Our organisation takes a proactive stance in supporting individuals away from rough sleeping, aiming for permanent transitions from rough sleeping.
We are seeking a dynamic and self-driven individual with language proficiency in Romanian or Romany to join our Kingston Outreach Team as a Roma Outreach Worker. In this pivotal role, you will engage in street outreach shifts, assess needs, and deliver personalised case management. It is the beginning of assisting clients on their journey from homelessness to independence.
To be considered for the role of Roma Outreach Worker, you will have:
- Able to speak Romani or Romanian fluently or to a high level.
- Full and clean UK driving licence.
- Good understanding of the Roma communities.
- Experience of working within the homelessness or social care sector.
- Have a creative, solution-focused approach to overcoming challenges.
- Knowledge of GDPR and data management.
- Knowledge of current drug and alcohol provision and relevant services, pathways and conditions.
- Emotional resilience to deal with challenging behaviour and to facilitate ongoing constructive engagement.
- Solid IT skills with the ability to record sound and accurate records in a timely fashion on IT applications such as CHAIN and Inform.
- A commitment to learning and continuous improvement.
- Experience of support planning and risk assessing clients with complex needs, including safeguarding knowledge.
- Able to develop positive and professional working relationships with clients to facilitate the best possible outcomes and address issues of social isolation and exclusion.
- Experience in conducting client assessments and interviews and outcome monitoring.
For further and more detailed information on the role and person specification, please review the Job Description.
SPEAR is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environment is, the better our work will be.
At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
So, if you’re seeking your next challenge as a Roma Outreach Worker, please apply via the button shown.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re looking for a Housing & Income Officer to join our Landlord Services team based locally at our services in Bracknell, Windsor and Maidenhead.
£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel in control of your career? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Look Ahead manages a number of young people services in Bracknell and the Royal Borough of Windsor and Maidenhead.
Look Ahead is looking for a highly motivated and committed Housing & Income Officer for an initial 6-month placement to work alongside our support workers and deliver a good quality intensive housing management service to our customers.
The successful applicant will be responsible for all aspects of housing management within the service. This will include rent arrears management, occupancy agreement management, ASB management, void management and some compliance and repair reporting responsibilities. This is not an exclusive list.
You will be based at our local offices in Bracknell, the Royal Borough of Windsor and Maidenhead. You will have significant daily contact with our customers and staff.
The successful candidate needs to be able to meet challenging targets for arrears and voids, have excellent problem-solving skills and be prepared to “go the extra mile”.
The role is based on site at two of our young people's schemes- visiting customers in their homes and having a presence in the community. This role covers Bracknell Forest in Berkshire, the Royal Borough of Windsor and Maidenhead region.
This role is a Fixed Term Contract, lasting 6-9 months.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you’ll do:
• Sign up new customers to the appropriate occupancy agreement and ensure housing benefit claims submitted and maintained correctly.
• Be responsible for monitoring and updating all relevant information on Look Ahead`s housing management database including inputting all new customers and ending occupancy agreements in a timely way.
• Proactively monitor rent accounts and take timely and effective action to deal with increasing rent and service charge arrears.
• Ensure all customers are supported to have the most appropriate payment method (rent payment cards, direct debit etc.) for their individual circumstances to ensure easy payment of their rent and/or arrears.
• Lead on making back-dated claims for housing benefit and appealing over-payment deductions.
• Ensure that all customers are kept informed of their rent account status regularly and that action plans are agreed with customers to address any arrears or other rent related issues promptly.
• Issuing arrears warning letters, monitor payment agreements and escalate arrears enforcement action.
• Serve accurate notices for possession, complete court paperwork and represent Look Ahead in court cases in the county court.
• Requesting rent adjustments and repayment of housing benefit over-payments
• Ensure that there are effective and on-going liaison processes in place with key agencies such as the housing benefit service, Department of Work and Pensions and local police.
• Develop and promote financial inclusion initiatives in the service such as advertising credit unions and local debt management advice services.
• Act as the lead role for void management in services – ensure void inspection forms are completed, void reporting systems are maintained and that there is effective liaison with the organisation’s void team and contractors. Ensure that void turnaround times are in line with Key Performance Indicators and post inspections are completed and reported.
• Support local staff to ensure occupancy levels at the service are as high as possible and escalate issues where necessary.
• Lead on ASB enforcement across the portfolio ensuring early intervention techniques are utilised. Ensure timely and appropriate actions is taken against perpetrators including issuing warnings and serving notices where appropriate.
• Maintaining systems and spreadsheets associated with all housing management functions and producing reports and data where requested.
• Act as the lead role for reporting repairs in the service both in communal areas (internal and external areas) as well as in customer rooms. Ensure all works are post inspected and reported. Liaise with contractors to ensure access is granted.
• Act as the lead officer in completing all required compliance tasks within the service including call point and fire alarm checks, fire door checks, fire evacuation drills, health and safety inspections, carrying out living standard checks. This list is not exhaustive.
• Make sure all compliance records are maintained to a good standard and that KPIs are being met. Liaise with the scheme manager regarding underperformance against compliance targets.
• Participate in team meetings, 1:1 meetings with the manager and undertake any training required for the post.
• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager
• Adhere to all the policies and procedures of Look Ahead Care & Support, those specific to the project including any statutory requirements.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
• Approachable and open behaviour. Can work independently and as part of a team.
• Prefers working as part of a group or team.
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
• Exercises decisions and discretion in a non-judgmental manner.
• Is assertive and will challenge others.
• Has a practical and logical mind and is naturally well organised.
• Thrives on change and enjoys dynamic diverse environments.
• Demonstrates significant confidence and high levels of self-esteem.
• Is respectful, articulate, and sensitive in style of communication.
• Is passionate and enthusiastic about his/her career and job experiences.
• Is motivated towards excellence and improvement of personal performance with a can-do attitude.
• Committed and passionate about improving the life chances of vulnerable customers.
• Ability to cope positively with challenging and diverse behaviour.
What you’ll bring:
Essential:
- Experience of monitoring rent accounts and managing rent arrears
- Experience of using computerised rent systems to monitor arrears and record information.
- Ability to track and manage void properties and ASB cases.
- Knowledge of managing ASB and lettings and be able to explain good practice in this area.
- Extensive knowledge of welfare benefits, especially housing benefit.
- Experience of liaising with housing benefit departments, the DWP and other external agencies.
- Confidence in interpreting rent accounts and using IT packages to run and create reports, identify priorities, and update records.
Desirable:
- 1-2 years’ experience in housing management.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
You will be working from the Haverfordwest Office, as well as being home based, and travel throughout Pembrokeshire is essential.
Salary: Band DP3 (2) - £23,550 FTE this is £18,840 actual for 28 hours a week and £14,130 for 21 hours a week
Hours: 21hours or 28 Hours per week depending on suitable candidate
We are looking to recruit a self-motivated, enthusiastic, hard-working experienced Information & Advice Officer to join our organisation.
You will be committed to providing up-to-date information and advice to older people and their carers in outreach locations, via telephone, online and face to face. Working to approved quality standards, you will be responsible for the effective delivery of providing advice covering a range of topics including (but not exclusively); Welfare Benefits, Housing, Social Care and local services.
Closing date: There is no formal closing date. Applications will be reviewed as received until the position is filled. If you are interested, please therefore apply as soon as possible.
Interviews: To be confirmed – via Microsoft Teams
This is fixed term contract funded initially until November 30th 2024 and subject to review and funding thereafter.
Key responsibilities of the role:
- Provide advice covering a range of topics including (but not exclusively); Welfare Benefits, Housing, Social Care and local services.
- Provide support in managing financial issues, maximising income, payment plans, budgeting and claiming welfare benefits.
- Provide support to older people to build personal and wider community resilience and live healthier and more connected lives in their own homes for as long as possible, thereby, reducing isolation, loneliness and increasing their independence.
- Provide support with available housing options, e.g., private rented, social housing, shared accommodation.
- Work with partners to obtaining aids and adaptations to assist individuals in remaining independent in their home and reducing the impact of frailty.
- Develop a working knowledge of the information resources and office systems, which support the advice service, using them effectively and contributing to their continuous improvement.
- Keep up to date on relevant changes in the law, policies, and procedures, both locally and nationally, as they apply to and affect older people and their carers.
- To provide and maintain statistical information and case records in line with data protection regulations.
- Contribute to the maintenance of local information systems.
- To work as part of a team with other advice staff and volunteers.
- To liaise with outside agencies including Social Services and Department for Works and Pensions on behalf of clients, and for the purpose of establishing close working links.
- To make home / outreach visits as necessary
- To assist with the training and supervision of the advice volunteers.
- Promote the service to local partners and those over 50.
Experience of delivering Welfare Benefits Advice is required.