Humanitarian Aid Jobs

St John International have embarked on a new global strategy, changing the nature of the organisation and the services provided to the global family of St John organisations. This mid-level position will be a key member of a small projects/programmes team at the heart of delivery in an international charity. The post holder will play an important role as implementation of our global strategy enters a new phase – and offers the chance to get involved in a wide variety of different functions, including; project management, governance development and policy-making, fundraising and the design and delivery of programmes utilising these funds.

The Order of St John (also known as St John International or SJI) is the international coordinating body for all St John organisations around the world, usually known as St John Ambulance. Acting as the secretariat for a family of 44 organisations, SJI manages projects that encourage collaboration and help St John to be recognised as the global leader in first aid and medical responses to community health needs.

Initially, the post holder will be working within a small team ensuring that a new “St John Hub” is populated with a collection of relevant and necessary information for all St John organisations. Once complete, the post holder will be responsible for the ongoing curation and development of the hub as a central resource according to emerging areas of need and global discussion.  In addition, the St John Hub will host online learning courses covering key management principles for St John organisations. Content for these courses has already been collected, but the post holder will need to translate them into online learning courses, using Articulate 360 .  

As our fundraising strategy develops, the post holder will work with the Head of Programmes and St John organisations around the world to identify suitable projects for central funding, and will assist, when necessary, in the administration of those funds.  This will include overseeing small grant making processes, but also assisting recipients with reporting and administration of grants.

The post will suit someone with experience in the processes of collecting, organizing, storing, and distributing data and knowledge within a global and multi cultural organization. They should know how to implement information management policies to ensure data is accessible, secure, and used effectively to support decision-making.

Key deliverables:

· Work with colleagues in St John International to populate the “St John Hub”, and then ensure it is kept up to date with latest information.

· Build contacts with St John organisations around the world to source relevant information and updates to keep the “Hub” up to date and be a point of contact for St John organisations/managers around the world looking for information on a particular subject.

· Take existing knowledge and learning and, using the Articulate 360 platform, build into online learning courses for St John organisations and managers around the world to utilise.

· Manage St John International’s profile on the Kaya online learning platform, and update lessons and courses as required.

· Work with Head of Programmes, and (future) Head of Fundraising to develop the grant making process, and administer to this as necessary once running.

Applicant requirements

Required experience or skills:

· Experience in roles that require the ability to organise and manage a large variety of information in a user friendly arrangement.

· Ability to write on-line learning courses using the Articulate 360 package, or similar approaches.

· Ability to communicate complex issues in simple, straightforward language.

· Keen interest in organisational development within the context of international charities or social enterprise.

· Experience working in a large-scale social enterprise / international health care charity.

· Experience facilitating and energising online meetings.

· Proficient in the use of Microsoft Office 365, especially Teams and SharePoint.

· Experience of working with global teams of volunteers, recognising different cultures and practices, and being able to secure commitments to carry out further work on your behalf.

· Enthusiastic and approachable, ready to listen and engage with people.

· Ability to identify support needs in good time, and to manage office functions around the role in a friendly and collegiate manner.

Desirable:

· Understanding of good practice in governance and management structures.

· Understanding of different business models across different contexts.

· Experience in volunteer organisations and managing activity with external partners.

· Experience of grant making processes for international charities, either as a donor or receiver.

· Previous engagement of any kind with a St John organisation anywhere in the world will be very helpful.

Terms

Full time position. Working hybrid according to preference, but with requirement to be present in the London office 2 days per week.

Applicants must already have the right to work and reside in the UK.

The post may involve international travel from time to time, occasionally to developing countries.

25 day’s annual leave (33 days with bank holidays), with additional day added for each year’s service, up to a maximum of 30 days. Generous pension package.

Office based in Farringdon, London EC1.

We are an equal opportunities employer and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justified.

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.

Closing date for applications is 27th January. Interviews in week beginning 3rd February, although we reserve the option of interviewing outstanding candidates earlier than this if possible.

Job description

- £14ph starting wage/ £14.70ph after successful completion of the 4-week probation period.

- 37.5 hours (Monday – Sunday)

- No part time availability.

- Great growth and progression opportunities with MSF.

- Opportunity to attend major festivals and events.

- Opportunity to see different parts of the country with over night events, and out of town events.

- Applicants must be based in London.

- 3 days paid inductions within the MSF offices.

Who are Médecins Sans Frontières/Doctors Without Borders?

Médecins Sans Frontières/Doctors Without Borders (MSF) is a charity dedicated to providing life-saving medical care to crisis zones in 70 countries around the world with over 63,000 local and international staff members. MSF have worked endlessly for over 50 years to ensure that people experiencing conflict/wars, natural disaster, poverty, famine, and healthcare crisis' have access to the healthcare that they desperately need.

The role-

MSF are offering an incredible opportunity to be part of their ever-growing private site fundraising team in London, raising the vital funds to do their life changing work. The team works primarily in shopping centres, train stations, music festivals and events. This is an amazing opportunity to represent an incredible cause, whilst travelling around London and surrounding areas, meeting all walks of life!

Are you someone who is passionate about international development? Do you believe that everyone has a right to health care around the world? Do you display compassion towards the world’s current affairs? Do you personally know about MSF’s work?

No experience in fundraising is needed to make a successful fundraiser. We look for people who have great communication skills, who are confident and most importantly… have a real passion for MSF and the work they do. We would love to hear from you!

Please apply through CharityJobs and Danielle will be in touch soon.

Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. 

We are looking for an experienced Monitoring, Evaluation, Accountability and Learning (MEAL) Adviser to join our growing team on a fixed term contract which may be renewed, subject to funding. 

The implementation of the new organisational strategy poses new challenge and opens new exciting opportunities for our impact tracking and assessment. In this role you will have the opportunity to help shape our MEAL thinking, systems and processes, to ensure that they are fit for purpose to assess the impact of our Research and Innovation work, and to capture learning to guide our strategic and programmatic decisions.

Your application will need to demonstrate: 

• Experience in supporting Monitoring, Evaluation, Accountability, Learning processes at organisational, programme and/or project level;
• Demonstrable experience and/or interest in key issues and current debates in humanitarian practice.
• Familiarity with humanitarian research and innovation, and experience working/living in humanitarian contexts, would also be an advantage.

If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed.   

We offer: 

• Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required. 
• As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours. 
• Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; incremental increase in annual leave (25 day basic entitlement) depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform. 

Note for applicants: 

• Please read through the Information for Candidates document for further information to support your application, including details on Our Values, Strategy, Benefits and Salary. 
• Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role. 
• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. 
• When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes. 

JOB PURPOSE

We are looking for a maternity cover for our Trust & Foundations Manager role. Passionate about Trust Fundraising at a high level and about UNHCR’s work, this role is involved in the cultivation and stewardship of some our biggest and most established trust and foundation donors.

You will join our small but talented Philanthropy Team supporting on identifying and bringing on board new and prospective trust and foundation supporters, and securing repeat income from key relationships.

You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate donor relationships. An experienced fundraiser, you will provide strategic insight into how we grow and improve our programme. 

You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing prospect pipelines and crafting compelling donor communications.

This role is also responsible for managing the Senior Trusts and Foundations Officer and will provide support, mentorship and coaching to help the development of this role.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES

• Manage the Senior Officer working on trusts and foundations. 
• Work as part of the Philanthropy Team to develop new opportunities with trusts and foundation donors in line with UK for UNHCR’s fundraising strategy, achieving six figure income targets.
• Support the development and management of a robust prospect pipeline and a calendar of opportunities for grant submissions, engagement, cultivation and stewardship of donors.
• Work with the wider international organisation to identify the most appropriate funding propositions for donors.
• Craft compelling propositions and proposals for trusts and foundation donors and ensure quality and timely reporting on donations made.
• Establish a strategic and tactical response to selected prospects and existing trust and foundation donors in the event of humanitarian emergencies.
• Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospective donors.
• Maintain accurate records on Salesforce, for income recording and earmarking.
• Work with the wider team to deliver bespoke trust and foundation activities including virtual and in-person events.
• Help to position and raise awareness of UK for UNHCR’s role among peers, donors and other audiences by participating in sector networks and representing UK for UNHCR at events, as appropriate.
• Work within UK for UNHCR’s due diligence policy and data protection policies and processes.
• Support the Philanthropy team in other activities, as requested. 

PERSONAL ATTRIBUTES AND EXPERIENCE 

Essential Experience

• Experience of working in an income generating capacity within an NGO, INGO or fundraising organisation to identify, approach, secure and steward trusts & foundation gifts at the five, six and seven figure gift level.
• Experience of developing donor care plans and delivering bespoke proposals and communications to generate income.
• Experience of managing a prospect pipeline.
• Experience working on complex proposals involving multiple stakeholders.

Essential Skills/Knowledge  

• Confident communicator with the ability to effectively influence internal and external stakeholders.
• Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally.
• Ability to act proactively to identify new prospects and fundraising opportunities.
• Ability to negotiate internally and externally, delivering mutually beneficial outcomes.
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
• Good attention to detail, ability to proof-read.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Excellent stakeholder and relationship management skills.
• Proficient in using Word, Excel and PowerPoint.
• Working knowledge of fundraising databases.

 Desirable Skills/Experience 

• Experience of line management.
• Experience using Salesforce.

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midnight, Monday 20th January 2025.

First-stage interviews: Week commencing Monday 20th January 2025.

Second-stage interviews: TBC

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

About the job

In this temporary position, the Program Officer will fill a unique, multi-faceted role that offers the opportunity to leverage their program management experience to help lead a complex global coalition at the intersection of human rights and technology. This is a temporary position, maternity leave cover, with an expected end date of April 15, 2026. This position will support a global Internet freedom initiative that will support local civil society, independent media, and human rights defenders to better prevent and respond to digital repression in their own contexts, particularly in repressive contexts. The activity focuses on building long-term, local resilience among civil society through a networked approach involving global, regional, and local actors. The activity provides technical assistance on digital security, digital governance advocacy and engagement, censorship circumvention, and holistic legal, psychosocial, and physical security support.

Under the guidance of the Deputy Chief of Party and in coordination with the larger project team (including the Advisors and Chief of Party), the Program Officer will oversee the implementation of activities, ensuring strong coordination with other project objectives, and compliance with USAID and Internews policies. The Program Officer will work closely with project partners, support internal coordination efforts, and be responsible for effectively sharing the impact and successes of the program. Further, the Program Officer will support, when needed, the business development, start up and oversight of related Associate Awards and Buy-Ins.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, with other duties upon request:

Program/Project Management:

• Provide project management and program implementation oversight, strategic planning, analysis, personnel, grants, procurement and finance tasks as needed.
• Serve as primary point of contact for regional and local partners
• Assist in the development of team systems, norms and practices.
• Supervise at least one (1) full-time staff, including assigning work, approving timesheets and managing their workload (as needed).
• Cultivate and strengthen relationships with international, regional and local partner organizations and ensure that implementation is responsive to the needs of partners and beneficiaries.
• Support the MEL Specialist and the MEL Partner in developing and implementing strong MEL frameworks and activities, ensuring that all project partners understand MEL requirements.
• Support the development of Associate Award and Buy-In proposals, project start-up and ongoing coordination; ensuring (when needed) that project staff are onboarded, existing processes and approaches are shared, and regular communication occurs across all relevant teams.

Administration & Finance:

• Manage the implementation, communication and programmatic oversight of all subgrants (PASS and HQ managed) issued under Civic DEFENDERS. This includes reviewing the prospective grantee applications, program and design, budget negotiations, payments and partner reporting.
• Ensure all funder approval request packages are complete and ready to be sent by the COP/DCOP.
• Oversee all administrative aspects of the Civic DEFENDERS digital governance activities, in coordination with the COP, DCOP and Business Management team.
• In coordination with the Business Management team, ensure program implementation complies with funder requirements and Internews’ policies and procedures.
• Oversee the implementation of personal service contracts, outside service contracts and simple service contracts.
• Support COP, DCOP and Advisors in ensuring that timelines are met, deliverables and approvals tracked.
• Support hiring efforts for project staff and consultants, including ensuring effective onboarding.

Writing & Research:

• Support the writing and compiling of program reporting, including quarterly reports and annual workplans, ensuring the final product sent for DCOP/COP review is complete and timely.
• Review and respond to work products from partners, as needed.
• Support internal and external communications, including website, 2-pagers, summaries, etc.
• Represent team and Internews at events, as needed.
• In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of belonging.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

• University degree in relevant fields of study OR equivalent lived/professional experience.
• Minimum five years’ relevant prior work experience in Democracy, Human Rights and Governance programming, with a preference for previous experience in digital rights, governance or Internet freedom
• Up to five years’ experience in the thematic area.
• Strong writing skills and proven text-editing proficiency.
• Strong analytical skills; ability to define, communicate, and resolve complex problems. Strong interpersonal skills: diplomacy, tact, and the ability to negotiate.
• Strong time management and organizational skills; ability to effectively manage a dynamic workload and shifting priorities.
• Experience with project management, partnership management, and working with at-risk and marginalized populations.
• Advanced computer skills, including familiarity with Microsoft Office and Airtable (or similar project management software).
• Strong English language proficiency.
• Flexibility to work outside traditional office hours as required.

Preferred

• Note: Candidates who do not have these preferred qualifications, but are interested and willing to learn, are encouraged to apply.
• Previous experience implementing US Government (USG) funded programs, or other similar programs; USAID experience particularly preferred.
• Proficiency in languages others than English, such as Spanish, Portuguese, French, Russian, or Arabic.
• Experience using secure channels for communication.
• Knowledge of Internet freedom, including current debates, relevant actors and global trends.

PHYSICAL DEMANDS and WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include normal color perception and close vision for use of computer terminal and reading printed and electronic materials. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly exposed to the risk of radiation from regular exposure to computer VDTs.

Expected office hours are generally Monday through Friday from 8:30 am to 5:00 pm.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.

About Us

Mission Aviation Fellowship (MAF) is a Christian organisation that uses light aircraft to deliver practical help, physical healing and spiritual hope to some of the world’s most remote and inaccessible communities.

For 80 years, MAF has been working in partnership with hundreds of other organisations to enable access to medical care, education, livelihood training and long-term support in over 24 low-income countries.

We believe that every community, however remote, should have access to the essentials of life – that’s why MAF’s flights are a lifeline, not a luxury.

We are now looking for a Relationship Manager to join us on a full-time, permanent basis, working 36 hours per week.

The Benefits

- Salary of £42,000 per annum, depending upon experience
- Annual leave entitlement of 22 days per year plus 8 paid public holidays per year
- Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions
- Death in service payment
- Flexible working policy

This is an incredible opportunity for a fundraising professional with experience in managing high-value relationships to join our growing and mission-driven organisation.

You’ll want to grasp this rare and rewarding position with both hands as you have the chance to facilitate critical, life-saving transportation across the world.

Working on behalf of the most remote parts of the globe, you’ll be ensuring vital supplies, medicines and personnel get to the communities that need them the most.

As such, your contributions will leave a lasting impact, using your expertise to directly support efforts that transform lives around the world.

So, if you want to make a tangible difference, read on and apply today!

The Role

As a Relationship Manager, you will develop and maintain successful long-term relationships with high-value trusts, foundations, and individual major donors.

Specifically, you will focus on securing major gifts from new donors, while enhancing the commitment of long-standing supporters, helping them deepen their partnership with MAF’s mission.

You will also present detailed, accurate and high-quality fundraising proposals to prospects and donors ensuring any specific deadlines or funding windows are complied with.

Additionally, you will:

- Create and implement action plans to engage and nurture donors
- Ensure procedures and standards are developed and compliant with any legislations
- Support team CRM database activities, ensuring accurate records and reporting

About You

To be considered as a Relationship Manager, you will need:

- Experience working with donors or in a relationship management environment
- Knowledge of audiences to develop donor involvement
- Strong communication and networking skills
- The ability to manage multiple priorities and deadlines
- Financial literacy to interpret business plans
- A degree-level education

The closing date for this role is 1st February 2025.

The Digital Communications Officer role sits within the Fundraising team which is responsible for the organisation’s income, profile, reputation and supporter base through external and internal communications and campaigns. The primary focus of this role will be social media management, with activities extending to other areas of digital communications, including website content and digital advertising production. Reporting to the Communications and Engagement Manager, the Digital Communications Officer will be instrumental in growing our communities and reach online, promoting Doctors of the World’s UK and overseas operations and advocacy, and driving support for our humanitarian organisation. 

Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.

This role plays a key part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

Application deadline Friday 7th February 0900.

Interviews week commencing Monday 17th February

Applications should include CV and cover letter (mandatory). Please also attach portfolio (optional).

Position type: Full time, 37.5 hours, permanent position. Flexible working considered.  

Responsible to: Supporter Care Team Lead/Officer

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall. (Hybrid working with a minimum of two days in the office)

Who are we looking for?

We are looking for a proactive and enthusiastic individual with a passion for amazing supporter experience. The ideal candidate will be a great communicator and be a real people person with previous experience in customer facing roles. They will have a keen eye for detail, able to accurately follow processes and have experience handling spreadsheets and databases.

As part of a growing organisation, we are looking for someone with an interest in supporter engagement and international affairs who will continuously seek new ways to ensure supporters are at the heart of everything we do.

Main Roles & Responsibility to include:

As part of the Supporter Care team, the Supporter Care Assistant will help provide an excellent supporter experience and through every interaction will seek to build meaningful relationships with our supporters which increases their level of satisfaction and engagement. Whether you are handling donations, maintaining a high-quality database, responding to various supporter enquiries and fulfilling their requests, responding to complaints and feedback, or providing supportive administrative services to the department, the delivery of outstanding customer service to our many supporters will remain at the heart of your role and be the focus of your efforts.  Over the coming year ShelterBox is transitioning to a new CRM system (Dynamics 365), and the job holder will be involved in supporting team SMEs (Subject Matter Experts) and being active participant in adopting new changes and learning new processes.

Duties will include but not be limited to:

· Delivering a consistent and high quality of supporter engagement through all enquiry channels including inbox, phone calls, social media direct messages and post.

· Managing the ongoing relationship with supporters as they progress in their ShelterBox journey.

· Championing the supporter voice throughout the organisation via meetings, communications and daily interaction.

· Processing and acknowledging all donations that have come in through a range of sources including but not limited to post, website, standing orders, direct debits and financial reconciliations.  

· Maintaining accurate gift aid records.

· Ensuring supporter records are kept up to date and data entry is accurate, recording all communications on our CRM database. 

· Producing written correspondence such as bespoke letters and responding to feedback or complaints.

· Aiding the Supporter Care Manager, Supporter Care Team Leader & Supporter Care Officer in project work that will develop the team’s approach to supporter engagement.

· Supporting volunteers within the team. 

· Taking an active part in ensuring your own personal development. 

· Contributing new ideas and continually seeking to improve processes to drive efficiency and improve supporter experience.

· Undertaking general admin tasks related to supporter communications such as filing, scanning etc.

General Duties

· Contribute new ideas and continually seek to improve processes to drive efficiency and improve supporter experience.

· Participate in the day-to-day work of the organisation – such as reporting, attending team meetings as required, and taking a flexible approach, following all policies and procedures and contributing to the review of these as required.

· As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.

· Occasionally represent the work of ShelterBox at events to members of the public and supporters.

Please note: This is a Cornwall Based role with at least 2 days a week in the office in Truro

 Interviews for the role will take place on February 3rd and 4th.

A role with broad scope and offering excellent end-to-end experience, within a highly regarded and successful team.

We are working with a renowned organisation that provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. 

In 2023, the fundraising team raised £79.5M through individual donations and legacies. Key to success has been their meticulous and bespoke approach to stewardship.

As Stewardship Manager, you will work closely with the Head of Philanthropy to develop and deliver a programme for new and existing major donors, ensuring relationship managers have what they need to deliver exceptional donor stewardship. You will also lead on developing donor journeys, thanking strategy, and the creation and delivery of an annual programme of events. This central role has an overview of the organisation's portfolio of major donors in order to successfully deliver these activities.

The Stewardship Manager will manage the Philanthropy Administrator and is responsible for overseeing administration functions that keep the operation of the team running smoothly. 

Ideal skills and experience: 

• Developing and delivering stewardship strategies

• Donor stewardship, journeys, and events planning

• Maximising data to help inform protocol and process

• Line management, either of staff or volunteers

Benefits include: 10% employer pension contribution (after 3-months of continuous employment), 28 days annual leave plus bank holidays

Please get in touch ASAP - a detailed brief will be shared with suitable candidates. 

PROJECT SUPPORT WORKER : Refugees and Asylum Seekers

OASIS HUB HENDERSON AVENUE

PART TIME, 10 HOURS PER WEEK

FIXED TERM CONTRACT (12 months)

SALARY: £6,518 for 0.25FTE (£26,072 for 1 FTE)

We have a unique opportunity for a project worker to join the Oasis Community Space as part of our work with refugees and asylum seekers.  This role will create real impact in Scunthorpe by identifying key stakeholders in the support of Asylum Seekers and Refugees and helping them to develop their offer and coordinate the support.

We’re looking for an individual who has a passion for justice and compassion for all to take on this exciting role. You’ll need to be an effective communicator and ready to tackle big issues with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to supporting families and young people in Scunthorpe.

The role will involve supporting projects relating to Refugee and Asylum support, primarily at the Oasis Community Space and other Hub venues. To develop a clear understanding of the support and services available for refugees and asylum seekers in the community. To coordinate support to refugees for future independence and self-sufficiency within their new community. The post requires a dynamic and creative approach to help develop and support the Oasis Community Space and the wider Refugee and Asylum provisions.

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience facilitating groups and organizing engaging group activities

· Experience managing and working with volunteers

· Good project management skills, able to balance a range of priorities.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please visit the Oasis UK Charity website to find out where to email your CV.

Email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. Please expand on your CV to tell us about the relevant experience you have in facilitating community groups and organising group activities.

2. What does a community without the need for foodbanks look like to you?

Completed applications should be returned by 9am Monday 24th January 2025

Interviews will take place at the Oasis Community Space, DN15 8LG on Wednesday 29th and Thursday 30th January 2025

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Prospectus are excited to be working with a well-established international medical charity to help them recruit for a Stewardship Manager to join their team. This organisation provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, they deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.
   
This role is offered on a permanent, full-time basis with a salary of £51,577.05 per annum and the postholder will be working 2 days a week from their offices in London and the rest from home.
 
The Stewardship Manager will deliver a defined stewardship programme aimed at engaging with major donors through a range of mechanisms to ensure that both new and existing donors are appropriately acknowledged, recognised, and informed about the impact of their giving – providing the highest quality of relationship with the charity in the UK. This central role has an overview of their portfolio of major donors, in order to successfully deliver these activities. You will be developing the philanthropy thanking strategy and working with the Philanthropy Managers to also develop an engagement strategy for new donors.

They are looking for someone with demonstrable experience of initiating and managing stewardship activities. The ideal candidate will be a confident manager and a team player with proven experience of developing donor stewardship strategies with a track record of managing and overseeing administrative functions.
 
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus. 
 
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

The Senior Program Associate for Europe and Eurasia (E&E) provides administrative, programmatic and technical support to the E&E team. Under the supervision of the Senior Program Officer for Europe and Eurasia, this role plays a vital part in the development, representation, and management of E&E programs.

OUR COMMITMENT TO FOSTERING A CULTURE OF BELONGING

We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

DAY-TO-DAY TASKS will include:

• Support programmatic development and project management for Internews’ programming within Europe and Eurasia (E&E).
• Review and edit project reports, workplans, and monitoring and evaluation (M&E) plans in coordination with country program offices and Headquarters staff.
• Monitor progress towards project deliverables and provide guidance to project teams, escalating issues to E&E management as needed.
• Solicit, draft, and edit success stories, briefers, and other communications materials for E&E projects in coordination with project teams.
• Work closely with business and grants and contracts staff to ensure projects comply with donors’ requirements and Internews’ internal policies.
• Contribute to or draft scopes of work, program descriptions, etc. for subgrants and contracts, as needed.
• Provide input and support for departmental and organization-wide initiatives as needed.
• Travel within the E&E region as necessary.
• Support project openings/start-ups and closeouts.
• As requested, represent Internews in official meetings and communicate with other NGOs.
• Take an active role in various stages of proposal development, including research, writing, and editing, collaborating with staff from other departments and local offices as necessary.
• Stay abreast of news and trends in media development and foreign assistance, particularly in regard to the E&E region
• In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of belonging.
• Other duties as assigned.

QUALIFICATIONS WE’RE LOOKING FOR

Required:

• University Degree or equivalent lived/professional experience.
• Minimum 3 years of prior relevant experience, including professional experience in international affairs.
• Native/bilingual proficiency in English (written and spoken).
• Demonstrated interpersonal skills including diplomacy, tact, and negotiation abilities.
• Superior analytical and writing skills, and experience conducting desk research.
• Proven ability to set priorities and manage time effectively.
• Excellent oral communication and presentation skills.
• Ability to handle sensitive and/or confidential information with discretion.
• Proven ability to operate effectively in a multicultural environment.
• Proficiency with Microsoft Office programs.
• Willingness and ability to travel internationally.

Preferred

• Proficiency in Russian (written and spoken) and/or other languages spoken in the E&E region an asset, but not required.
• Understanding of and/or interest in media development and other civil society development issues in the E&E region.
• Experience supporting donor-funded projects and contributing to proposals for donors (particularly USG-funded projects; experience with EU-funded projects a plus).
• Experience monitoring and evaluating project results through project-level indicators and targets.
• Experience in Eastern and Southeastern Europe, the Caucasus, and Central Asia strongly preferred.

Note: Candidates who do not have these preferred qualifications, but are interested and willing to learn, are encouraged to apply.

This position is being offered and hired by Internews Network. Benefits will be consistent with Internews Network's offerings and will be reviewed during the hiring process. 

Internews Network is an EEO/AAP/OFCCP employer. Every qualified applicant will be considered for employment. Internews does not discriminate based on race, gender, gender identity or orientation, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristics protected by applicable law. 

If located in the United Kingdom, the successful applicant must be able to demonstrate their Right to Work in the UK in order to commence their employment.

*The annual salary range for this position is £28,500 - £35,600

Please note that this salary range applies to UK-based candidates only. Learn more about UK benefits on our Benefits page. For candidates based outside the UK, the engagement mechanism, benefits eligibility, and salary structure that apply will be based on multiple factors and will be reviewed during the hiring process.

Overview of the Projects Administrator  - East, Central and Southern Africa role and the team

The team receives and processes project applications, monitors and evaluates ongoing and completed projects, maintains a database of project partners and applications, among other functions. The Projects Administrator will support the Projects Manager in identifying, evaluating and overseeing projects in East, Central and Southern Africa that align with Barnabas Aid’s missions and objectives. The ideal candidate will have some background in project management, strong organisational skills, and a passion for making a difference in the lives of suffering Christians through effective grant management

Are you passionate about global health & have experience in growing partnerships? Do you have an eye for detail? Then this role could be for you.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest. 

In the last 3 years IHP's income of over £5.8m enabled us to reach over 54 million patients in more than 25 countries across the world. This income came from a range of sources including institutional donors, corporate grants (mainly healthcare companies who also donate medicines and healthcare supplies), trusts and foundations, partner NGOs, and individuals. 

To support our continued growth, we are looking to appoint an experienced (min 4 years), dynamic Senior Programme Funding Officer with a track record of managing and growing partnerships and income. We need someone who can speak the language of development, build our internal capacity and bring their technical expertise. This is a new role and so you have an opportunity to make a real impact.

This is an exciting time to join the organisation as we recently celebrated our 20th Anniversary year and look to a future of growth and building on our past achievements. 

About the role

You will build on our current funding relationships and will specifically drive forward our institutional fundraising to meet agreed income targets. That means bringing your experience in the sector to relationship building, technical grant applications and contract management.  You will guide and oversee bid development and ensure we have a strong case for support for IHP Programmes.  These include a range of therapy areas such as cancer, mental health and deworming, as well as our humanitarian response (eg Gaza and Sudan).  You will manage existing relationships including trusts and foundations and NGO partners and be part of the Fundraising Team's approach to all donors, including corporates and individuals.

Person Specification 

Knowledge and Experience 

• Institutional or Statutory Funding experience for an international development organisation
• Track record of bringing in five/six figure grants
• Experience of supporting the development of fundraising strategies
• Strong supporter relationship management 
• Educated to degree level or equivalent by experience or training
• Knowledge of international development and/or global health issues (Desirable)
• Experience of analysing complex financial and programme data
• Understanding of GDPR and other regulatory requirements linked to fundraising 
• Previous use of fundraising CRM's
• Excellent 

Skills and Attributes 

• Excellent written and verbal communications skills
• Great networking skills and ability to confidently present your case
• Strong attention to detail 
• Excellent research skills with an eye to identify opportunities and translate concepts into effective action plans 
• Strong interpersonal skills and committed to the development of others
• Exceptional reporting writing and proposal development capability
• Mindset and ability to be flexible as part of a small team
• Self motivated and results-oriented with a commitment to meeting and exceeding fundraising targets
• Financial acumen for budget management and financial reporting
• Able to work collaboratively with others across the organisation
• Committed to IHP’s Christian Ethos

See the Person Specification and Job Description for more detail. 

IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.Applicants must have the right to work in the UK.

We offer excellent benefits including a company pension scheme, employee wellbeing and benefits support, training, development and a generous holiday entitlement. We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop.

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.