IT Jobs
Full and part-time hours will be considered
This is an exciting opportunity to join one of the country’s largest Citizens Advice delivering advice and advocacy services to tens of thousands of people every year. We deliver services by phone, digitally and face to face, in multiple locations and to some of Sheffield’s most vulnerable communities. We also work to influence local and national policy and are committed to increasing the opportunities for those who use or need our services to help shape what we deliver.
We are looking for an experienced Data Analyst to lead the collection, analysis, interpretation and presentation of a range of internal and external data in order to effectively tell the story of our impact, support our decision making, and inform service development and improvement.
Our work empowers people and changes lives - you’ll spot opportunities to add substance and impactful numbers to our story, showing members of the public, partners, professionals and decision makers the difference we make. You’ll also use a range of data sources to help us understand who we aren’t reaching or where changes to our approach could make us more effective.
You’ll be a skilled communicator and collaborator with a passion for both numbers and social justice. You’ll have experience of analysing and interpreting data and of sharing the results in both written and visual formats. Our ideal candidate will have strong IT and digital skills, be self-motivated and organised and able to work effectively with a wide range of people.
We can offer you a supportive culture within a charity setting committed to social justice. We offer an attractive remuneration package with good terms and conditions of employment including: 35 hour working week; 25 days annual leave (excluding bank holidays), Pension scheme, Hybrid Working, enhanced maternity and paternity policies and Health Plan with integrated employee assistance programme.
The closing date for completed applications is: 9:00am, Wednesday 8 May 2024
Interview date: 15 May 2024
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
The Integrations & Imports Team manage a wide range of data sources which feed into our CRM (currently The Raiser’s Edge). We also help to ensure data quality pre- and post-import as well as resolving causes of errors.
About the Role
The Integrations & Imports Team handles large volumes of incoming supporter data which is vital for our fundraising, campaigning, and volunteering activities. Due to internal opportunities, we are seeking a fixed term Senior Imports Officer to work in a very varied role to:
- Help the Team ensure seamless and timely delivery of high-quality data
- Spot and fix data problems
- Help check and clean data
- Maintain existing and develop new imports as required
- Work with and support colleagues within the Team and in other stakeholder teams across Crisis
About You
To be successful in this role you will love data and enjoy managing data. You will also be:
- Multi-talented, ideally a finely balanced combination of detective, troubleshooter, problem solver, code developer, service deliverer
- Multiskilled with a strong mix of data skills, technical skills and people skills
- willing to jump in and learn or adapt as necessary
- eagle-eyed at spotting data inconsistencies and picking up on data issues
- conscientious and quality driven whilst still able to achieve results
- dedicated to providing a high level of support & service to everyone you work with
- able to manage multiple tasks, seemingly needing resolution at the same time
You will have experience in some of: data management, data quality, data coordinator, data administrator, imports administrator and some of SQL, Excel, Raiser’s Edge, data pipelines, ETL/ELT methodologies
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
We currently have an exciting opportunity for an experienced individual to join our team as a Solution Developer. You will join us working 35 hours per week, on a permanent basis and will be based remotely. In return you will receive a salary of up to £43,003 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The small yet busy Solution Delivery Team is expanding from six to ten employees, sitting within the IT Department. The team work within Cats Protection to identify issues and provide technical solutions, utilizing both off the shelf products or in-house developed solutions as required. Internal solutions are built using a range of technologies focused around the Azure Stack, including low code/no code solutions, C# and T-SQL code as required.
Responsibilities of our Solution Developer:
As a Solution Developer you will be working on a number of exciting new projects as well as helping to support and upgrade existing applications. This role gives the post holder exposure to Cloud First development work and the opportunity to work with the latest technology.
Current projects include:
- Updating our Neutering Finance system to move from a paperbased system towards an electronic version
- Replacing our CRM, a system at the heart of many of our processes and data flows, and integrating it with a number of new and existing systems
- The redevelopment/migration of existing systems into fully cloud based systems.
What we’re looking for in our Solution Developer:
- Significant experience in software development using C# and TSQL or another development skill involving systems implementation
- Experience in functional and automated testing, producing test driven development
- Demonstratable knowledge of Azure Stack development, specifically around pipelines, functions, logic apps and service buses
- Experience working in an agile development environment
- The ability to apply specific quality standards to all tasks undertaken to ensure that deliverables are accurate and complete
- To show understanding for the needs of the internal or external customer and keeping these in mind when taking actions or making decisions
- To identify gaps in the available information required to understand a problem or situation and able to devise a means of resolving them
What we can offer you:
- salary of up to £43,003 per annum plus excellent benefits
- generous annual leave entitlement
- Flexible working opportunities
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme and more!
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 8th May 2024
Virtual interview date: 17th May 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
The Alliance for Inclusive Education (ALLFIE) has led the lobby for change in inclusive education for over 30 years, serving as the only national Disabled people’s campaigning organisation working on this issue.
ALLFIE’s vision is to create an inclusive society by ensuring inclusive education within mainstream settings for ALL Disabled people. We campaign for ‘a world where inclusive education is a right, not a struggle,’ and for Disabled pupils and students to be fully included in mainstream education, training, and apprenticeships, with all necessary support. We also create the resources that people and organisations need to advocate/campaign for inclusive education, training, and apprenticeships and to develop good inclusive practice.
Job purpose: The Social Media Co–Lead will ensure the smooth delivery of ALLFIE’s online and social media content, to increase understanding of, and engagement with, our inclusive education campaign work. This is a production role which will focus on growth and consistency across ALLFIE’s online and social media platforms, ensuring accessibility in text, visual and audio content.
As an organisation run by and for Disabled people, we are seeking to recruit a skilled and motivated Disabled person for this key role.
We support flexible working and large aspects the role could be done remotely, however some travel to attend face-to -face meetings will be required.
ALLFIE is committed to promoting equality of opportunity, intersectionality and human rights. If you are a Disabled person and we need to make any adjustments to our recruitment process to enable you to apply for this role please let us know.
Closing date for applications: 23:30hrs on Thursday, 23 May 2024
The client requests no contact from agencies or media sales.
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion (HI) is an award-winning international humanitarian and development organisation. Working alongside people with disabilities and vulnerable populations, we take action and raise awareness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
Our UK team is looking for an enthusiastic and committed individual to join us as a Operations Coordinator. This is an exciting and varied role working across many areas of our operations. You will be regularly in touch with colleagues across the network, suppliers and partners. You will also get a chance to gain understanding of our operations in the UK and across the world. If this sounds like the next role for you, we’d love to welcome you to our friendly and dedicated team.
BACKGROUND INFORMATION AND PURPOSE OF THE POST
The Finance and Resources Team is responsible for responsible for HI’s finances, general services and HR in the UK. It comprises the Chief Finance and Operating Officer, a Finance Officer and an Accounting Officer.
The main purpose of this post is:
- To ensure smooth and efficient running of the HI UK office, including office services, IT, internal communications and health & safety
- To act as a key point of contact within the organisation and externally
- To undertake human resources administration for staff and volunteers, including supporting recruitment and follow-up
- To provide administrative support to the Chief Executive, Leadership Team and Board of Trustees
MAIN DUTIES AND RESPONSIBILITIES
Operations
- Maintain the office facilities and environment to agreed service levels
- Act as primary point of contact with the landlord and all suppliers for the office space, proactively dealing with arising issues
- Be responsible for the operation and maintenance of office equipment and IT equipment for all staff and volunteers, and arrange their repair or replacement, in conjunction with the Finance Officer and the Accounting Officer, as need arises
- Act as principal contact person for HI UK’s IT infrastructure and support provider, helping colleagues to access IT support when required and developing and implementing the organisation’s IT strategy
- Manage budget lines associated with running of the office and participate in procurement, primarily of office and IT supplies, liaising with external suppliers.
- Act as designated Health & Safety Officer for the office, including ensuring Health & Safety policies are up to date and being adhered to
- Continually review systems in place within the office, make improvements where required, and communicate these to relevant people
Human Resources
- Provide administrative support and advice for the recruitment of staff, consultants and volunteers, including advertising, interviews, issue of contracts and inductions, liaising with the federation manager and recruitment teams when relevant
- Assist with other HR tasks, including managing staff and volunteer files, managing the HR information system, administrative support for payroll and contributing to updates of the staff handbook
- Support teams on volunteer recruitment, contracts, induction, support and training
- Maintain an up-to-date welcome kit for new starters and provide and coordinate induction training sessions
· Make sure that HR policies and internal processes are updated and well known by all the staff
- Provide support and advice to managers on HR matters, in collaboration with the Chief Finance and Operating Officer and the Chief Executive, including leave management, payroll, pension, changes in contracts or situation, flexible working and flexible hours, diversity and inclusion, potential conflict and interpretation of the Staff Handbook
Administrative support
- Provide administrative support to the Chief Executive, including diary management, preparing and servicing meetings and filing
- Organise and support meetings of the Board of Trustees, including room booking, diary management, preparation of papers, minute-taking and organising catering
- Maintain filing systems
- Deal with enquiries, calls and emails from the public, partners and other HI entities
- Support specific projects as needed
Other tasks
- Contribute to projects led by the Finance and Resources team and the HI UK whole team.
Equal opportunities policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential. Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.
The client requests no contact from agencies or media sales.
Are you an enterprise or solutions architect who is passionate about technology? Looking for an opportunity to use your skills to contribute to improving animal welfare?
We’re looking for an Enterprise Architect who will guide the organisation through ongoing digital transformation and optimisation initiatives.
About this role:
As Enterprise Architect, you will:
- Bring the IT architecture strategy in line with the charity strategy to allow Dogs Trust to achieve its objectives in the most effective way,
- Own the overall architecture domains for the charity,
- Produce, maintain, and communicate Enterprise Architecture artefacts, as well as developing policies and standards,
- Work closely various internal business leaders: including subject matter experts, project managers and Business Analysts, and external solution architects to deliver solutions for the organisation.
About you:
To be successful in this role you will need broad technical knowledge, with the ability to design end-to-end systems at a high level, with a clear understanding of a number of applications. We are using Salesforce and Informatica, so we’d love to hear from candidates with experience in these. You’ll also need to be a self-starter, who is passionate and motivated about delivering solutions and takes a proactive, strategic approach. It’s also important that you’re a people person, who is a great team player and excellent communicator, with the ability to engage colleagues from different parts of the organisation, and bring them on the transformation journey with you. Additionally, you’ll need a commitment to the aims and objectives of Dogs Trust.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About this team:
The IT department is responsible for the ongoing management and development of critical business systems that contribute to the overall success of Dogs Trust activities. The department focuses on delivering innovative solutions to support transformation initiatives and operational services across the charity.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Stewardship has a mission to activate giving, making it joyful and easy – helping Christians support the causes they love, right when they need it. Our givers tell us that they manage almost all of their finances through apps, so why shouldn’t their giving be managed through an app too? Our users love our MVP single-platform Giving app, but we need to rebuild and scale in cross-platform to become production-ready. We also need to build a range of other MVP apps to serve other types of givers and partners, so there’s lots to do!
We’re looking for a passionate, experienced React Native developer to take us to the next level. Someone with the tenacity to quickly build MVPs, but also the competence to build reliable, production-ready apps that serve our many givers and partners.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
If you're passionate about technology and ready to embark on a new rewarding career journey, this might be the right role for you. We're a not for profit organisation, our team provide IT support to our subsidaries within the group, we are now looking for an IT Support Analyst to join the business to support our growth and development!
ABOUT THE ROLE
You will provide first and second line technical support to staff, assisting with hardware and software problems via phone, email or onsite. You will support a diverse range of end-users with varying skills and abilities with technical programs. You will utilise skills in a collaborative and innovative environment. We are always open to hearing new ways to run our service to make it more effective, so if you are a forward thinking individual who is keen to support organisational growth in an IT environment, keep reading!
Shift Pattern: 37.5 hours per week, Monday to Friday 9 - 5. You will be based at central office in Islington.
Finding us:
Our closest tube station is Highbury and Islington, we are about a 10 minute walk away, we are also local to Angel tube station.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
ABOUT YOU
Ideally, we would like someone with an interest in IT and have undertaken relevant IT qualifications, ideally at NVQ Level 3 or 4 although we will consider applications from those willing to work towards this.
We support vulnerable people within our organisation so you will need to have an understanding to what we do and have shared values of ambition, empowerment, transparency and inclusivity, not just with staff but also with our residents and participants.
We are looking for a self starter, someone who can use their initiative to resolve challenges as they arise, and able to form effective and purposeful relationships organisation wide. You will be a team player, have a friendly and approachable attitude, and be able to think outside the box to bring new ideas to the team.
OVERVIEW OF KEY RESPONSIBILITIES
- Day to day management of the service desk system.
- Maintain a high degree of customer service for all support requests and take ownership of end-user requests.
- Manage the full process of computer provisioning.
- Undertake scheduled maintenance to ensure all computers are patched with important software and system updates.
- Administer Microsoft 365 admin centres, software systems, operating systems, applications, directory services, and any other updates and additional tasks related to system administration.
- Support with the onboarding process, ensure new starters have the correct log ins, equipment, and relevant training as necessary.
- Engage with staff to understand their needs and support our employees in the use of computer systems and applications.
- Learn and manage other digital programs within the organisation and support training and development for all staff and smaller teams where required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please further refer to JDPS attached.
KEY CRITERIA
What we are looking for:
- Appropriate academic/professional qualification: Minimum of GCSE, BTEC, and/or A-Level qualification in IT, English and Mathematics
- Experience of managing Microsoft Windows client operating systems – Windows 10/11
- Experience of administering and managing Microsoft 0365 admin centres
- Excellent problem-solving ability with a methodical and logical approach, able to work proactively to resolve challenges and mitigate further issues
- IT Proficiency at advanced level, ability to learn new software’s with ease and able to deliver training and support to others
What we would like, but not essential:
- Experience of working in first-, and second-line roles within agreed Service Level Agreements
- Experience in a similar support/service delivery environment, supporting with issues and incident management
- Additional professional Microsoft certifications
- Experience within a similar role in a similar sized and type of organisation
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
All Hallows by the Tower are looking to seek an organised and friendly parish administrator/church manager to oversee the day-to-day running of the church. The administrator will manage the church office and have responsibility for the Grade I listed building, organisation of events, and minor financial responsibilities.
An inclusive church seeking to serve all who come to Tower Hill.
The client requests no contact from agencies or media sales.
Data and Interventions Manager
CARE Head Office, London (flexible work options will be considered)
£33,000-£37,000 Dependent on experience
Full-time
Do you love seeing the difference that effective use of systems and data management can make? Are you passionate about providing excellent donor care to supporters? And are you interested in the impact of Christianity in the public square? If so, this could be the job for you.
We're currently hiring for the role of Data and Interventions Manager. This will sit within the newly formed Development Team, which will lead on fundraising and supporter relations, and help ensure excellent use of data across the organisation.
This is an exciting time to join the team, and to have significant impact across the breadth of CARE’s work. As Data and Interventions Manager you will be responsible for the provision of data and user support for all fundraising activities by ensuring that the data on the database is useable, consistent and accurate.
The successful candidate will play a vital part in making sure CARE’s data and database are managed effectively and run smoothly, including managing the development and improvement of our CRM where necessary. The position is full time and based in our London office.
For further information, read the detailed Job Profile. There is a genuine occupational requirement for this role to be filled by a Christian – see CARE’s statement of faith.
To apply, please click the link below.
The deadline for applications is 11pm on Wednesday 8th May 24.
Shortlisted candidates will be contacted on the week commencing 13th May, with interviews planned in person at the CARE offices in Westminster on Thursday 23rd May.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The senior member of staff is responsible for ensuring the decisions of the Board are acted upon and the charity meets the legal and regulatory requirements of a CIO. The key focus will be on development of new income streams as we navigate challegnes across the site. The General Manager will oversee the implementation of the new Buisness Development Plan. Support the team of volunteers in project managment and fundraising to support the ambitions of the Board. HR management and financial control will be an important part of the role.
Thatcham Memorial Foundation is a Charitable Incorporated Organisation (CIO) that serves the people of Thatcham and surrounding areas.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Full time, 35 hours per week
Permanent
Grade CL, Salary £60,000
Location 30 Euston Square / Hybrid
Closing date: 19 May 2024 but candidates may be interviewed earlier.
Interview date : TBC
We are embarking on a radical transformation of our CRM, moving away from custom packages and developing our CRM within native Salesforce. Our CRM is a powerful tool in delivering critical functions to all aspects of College activity across membership, CPD, exams, research and communities and forums. It is used by over 50% of our staff to support our members and by our 55,000 members to access the services they need.
This role leads the ongoing development of our Salesforce platform including leading the improvement of processes, adoption using the Salesforce platform and helping the College become more data-driven by introducing improved analytics capabilities. There is an appetite across the organisation for using insights from our data to drive what and how we deliver for our members.
The successful candidate will need good technical skills, ability to work in both agile and waterfall environments, as well as excellent collaboration skills and ability to explain complex technical matters in business terms as needed.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
Camphill Village Trust is seeking a new Data Officer to join their team. Camphill Village Trust is a UK charity that supports over 600 adults with learning disabilities, autism, mental health issues, and complex needs across nine communities and services in England through supported living and day placement opportunities.
A significant aspect involves managing the Charity’s IT hardware and software to ensure they meet the organisation's needs, including planning upgrades and coordinating IT training events. Additionally, the role covers managing telecommunications and ensuring compliance with data protection regulations. It also involves working closely with the Head of Finance and external companies on new IT developments and data protection policies, ensuring the Charity's practices align with GDPR and other regulatory requirements.
The ideal candidate would have experience providing IT support, be organised, have strong communication skills, and have a good understanding of Office 365 systems. They should be proactive, resourceful, and possess a problem-solving disposition, able to work effectively with a range of stakeholders, including external support companies. They should be organised and methodical, combining accuracy with attention to detail and an ability to meet deadlines. Strong communication skills and the ability to explain IT issues to non-IT colleagues and build constructive working relationships are a must-have.
It is an exciting time to join the Trust with new leadership, a new strategy and opportunities for career growth whilst making a real difference to those whom we support. If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
The Finance Systems Analyst is a newly created role which will have responsibility for the efficient running and maintenance of ClientEarth’s finance systems, including Access Focal Point- which has been in use for over five years and Workday Adaptive Planning, a new system for the organisation. This role is required due to the rapid growth of ClientEarth and investment in new systems. You will provide essential support for current finance processes, suggest improvements to those processes to maximise their value and provide input into systems strategy for the finance department into the future.
Meet your Manager
In this role, you will be managed by Catherine Adams. A finance professional for thirty four years, Catherine has had a career of two halves, first in the corporate sector working for BDO Binder Hamlyn, Boots UK, Waterstones and Tesco and then in the Charity sector, gaining an MSC in Charity finance from Bayes Business school, working for MSI Reproductive Choices and joining ClientEarth in 2021. As Head of Finance, Planning and Analysis, Catherine manages a team of ten business partners supporting the programme and core staff in their vital mission to use the power of the Law to bring about systematic change to protect the earth.
Main Duties
Systems improvement and efficency
-
- Supporting the Head of FP&A with the Workday Adaptive modelling and build to enable value added performance review and reporting in line with organisational strategy.
Systems Administration
-
- Administrator for Workday Adaptive and Focal Point to include maintenance and regular review of users, user profiles, password management.
Role requirements
- An accounting qualification – part or full or qualified by experience
- Previous experience working in a finance team, able to demonstrate an understanding of financial processes (essential)
- Experience with Access Focal Point and Workday Adaptive or similar finance systems (essential)
- Experience working with and reporting from large databases and an understanding of data structures (essential)
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
The client requests no contact from agencies or media sales.
The Guy’s and St. Thomas’ Foundation (GSTF) is undergoing an exciting change and building its own Fundraising function and so are growing its Systems team. This will first support that change but also continue to seek ways to improve how technologies and systems can help the Foundation achieve its goals.
We are excited to be expanding our in-house IT team by recruiting Senior Technical Engineer. We are in the process of bringing our IT helpdesk service in-house, to do so we need a motivated, experienced, patient and friendly third line engineer to join our newly formed team.
We are looking for a solid technical skillset, primarily with Microsoft365 PaaS and IaaS assets, but also someone who can take technical leadership for networking and other services and hosted applications across the organisation.
You will need to be an enthusiastic team-player, who is happy to work on reactive support issues as the need arises, can interact positively and constructively with IT colleagues, leadership and normal users, and serve as a proactive and engaged member of the IT team. The function is in a process of expansion & development, and you will need to demonstrate the benefits of internal, dedicated IT staff within a growing organisation
In return you will have technical and structural ownership of your work in alignment with the IT Manager, and an opportunity to deliver meaningful and impactful outcomes, both within the IT department and as part of the wider organisational goals of health improvements across society.
Key Responsibilities
- The Senior Technical Engineer will be the final escalation stage for support, so will have a pragmatic and level headed approach to problem and change management, to work closely with other support staff and the IT Manager to provide a good quality support service for end users.
- Comfortable completing technical work if needed, as well as having more complex issues escalated to you from junior colleagues in the team, or offering guidance where possible. You’ll be able to authorise change requests in place of the IT manager, and escalate to them if necessary.
- The post-holder, our Support technicians and IT Manager will be responsible for managing the day-to-day requirements of the foundation and it’s subsidiaries. Including, set up and management of the IT equipment as required. The role is a permanent hybrid role, 30% of your time will be based in our London, Southwark office.
- You will support the Senior IT Technician and IT manager to embed the IT procedures, offering training and guidance to employees as required. You will be the final escalation point and provide advanced technical support, as well as taking on system support. You’ll work closely with the IT Manager to work on implementing new solutions and take ownership of the technical aspects of project work
- The Senior Technical Engineer will also take a hand in some supplier relationship building/ management if necessary in order to support the smooth flow of work between systems we utilise here at the Foundation.
Skills and Experience
- Experience working as a Senior / 3rd Line Engineer on Microsoft Technologies in a similar scale environment
- Able to work autonomously and exercise good judgement to resolve complex technical changes, issues or contribute towards project decisions.
- Responsible for responding and resolving tasks relating to all levels of IT queries and acting as an escalation route for the IT team for more complex and project related tasks.
- Act as a technical reference point, identify opportunities for improvement, propose new technology or working practices to improve the operation of the Technology team and wider company.
- Work closely with IT manager for the benefit of the tech environment.
- Ensure that reactive and pre-emptive IT support actions are carried out competently, professionally and in a timely manner following the direction of the IT Manager.
- Mentor and guide less experienced IT support team members.
- Excellent communication skills, dealing with both users and stakeholders
- Incident management and ownership and good prioritisation
- Service ownership and taking responsibility for a great level of service.
- Comfortable formulating and delivering user training and guidance.
Technical skills:
- Advanced Microsoft365 support, administrating Azure, Entra, Exchange, Teams, SharePoint and other m365 services and platforms, providing reactive support and proactive service improvement as required.
- As the organisation has a hybrid working policy, you’ll be supporting users both in person and virtually, and will need to promote a forward thinking, fluid approach to hybrid working with an eye on information security.
- Manage support lifecycle, to investigate and resolve or escalate tickets as required; Keep detailed notes and time entries to monitor effective prioritisation and resolution
- Maintain and support Intune-managed hardware inventory – windows on surface pro, byod, android and apple devices – and application clients
- Follow the existing procedures and act as a champion of documentation within the support function, amend and create user guides where applicable; Provide inductions for new colleagues and ongoing training
- Promote an inclusive, collaborative, and respectful working environment (lead by example)
- Ensuring effective and secure local area network management, to include routers, switches & Wifi, in conjunction with IT Manager, and providing assistance to the Office team with supporting Print and AV
- Supporting Microsoft Office suite, Windows 11 and web applications; software installation and troubleshooting.
- Experience supporting and configuring Azure servers and architecture, anaging changes in Azure, AAD/Entra and exhange online.
- Experience of supporting and configuring Microsoft365 platform – including Sharepoint, Onedrive, Teams, Bookings, Forms
- Experience configuring Microsoft Intune – understanding configuration profiles, application packaging, compliance management and Autopilot
- Experience in scripting (eg PowerShell)
- Experience in Power BI a bonus
- Experience of working within the ITIL framework or working knowledge of service management concept
- Support hybrid meeting solutions and cloud printing
- Work to support and troubleshoot integrations into our tenant through a variety of systems and platforms
Soft skills:
- Excellent communication skills, dealing with both users and stakeholder
- Incident management and ownership and good prioritisatio
- Service ownership and taking responsibility for a great level of service
- Comfortable working within project parameters, contributing towards and formulating technical project docs
- Experience of mentoring colleagues and/or direct reports through professional development
- Comfortable formulating and delivering user training and guidance
Benefits
- Up to 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
· Employee Assistance Programme
The client requests no contact from agencies or media sales.