You will work on the IT Support Desk providing internal customers with outstanding 1st line support and customer service, as you develop your IT skills and gain experience. You'll also have an opportunity to work alongside highly skilled and knowledgeable colleagues, assisting with the implementation of support call resolutions.

This role may also provide opportunities to gain valuable experience in project implementation and delivery. The Apprentices' roles and responsibilities are the following;

• Learn how to establish a good working relationship with customers and other professionals, and help with documenting customer/employee support requests
• Assist with troubleshooting systems, network problems and diagnosing and solving hardware or software faults
• Learn how to communicate resolutions; including learning how to prioritize and managing many open cases at one time
• Attempt to escalate requests as required
• Learn how to install and configure computer systems whilst learning about installing and configuring computer hardware operating systems and applications
• Assist with monitoring and maintaining computer systems and networks
• Learn how to talk users through a series of actions over the telephone or face to face, to help set resolve issues or setup systems
• Aim to provide support, including procedural documentation and relevant reports whilst assisting with the supporting the roll-out of new applications
• Deal with the setting up of new users' accounts and profiles and dealing with requests
• Aim to assist with diagnosing and solving hardware/software faults including the opportunity to get involved with testing and evaluating new technology
• Assist in supporting the development of solutions and services; whilst supporting the overall delivery of IT projects

Qualifications Required:

You need to have at least 5 GCSE's grade A/C or 9/4 including English & Maths.

Desired skills:

• We are looking for a bright, intelligent person who is wanting and willing to learn and develop.
• Whilst a strong interest in technology paired with the ability to grasp technical concepts quickly and easily is important, our emphasis will be more on your personality, drive, and communication skills.
• You will need to balance many demands so being able to multi-task in a fun but intensive environment where issue prioritization is a critical skill.
• A positive, can-do attitude and the ability to integrate within the team in addition to using your initiative are essential
• Have a good understanding of a Christian culture

Personal Qualities:

• Proven communication skills
• General IT technical knowledge gained through either school/college, work experience, voluntary employment or self-taught

Training to be provided:

The Apprenticeship scheme will enable you to gain the relevant knowledge, skills and behaviours to provide first or second line support to internal and external customers and stakeholders to help them be productive when using technology. By the end of the programme, you will be able to set people up on their IT systems and provide support when needed, rectifying issues to maintain colleagues’ and the organisation’s productivity. Job roles include helpdesk technician, first or second line IT support roles or Network support roles. As a result, you will receive the following qualification: Infrastructure Technician (Standard) Level 3 Functional Skills in English and maths (if required) MTA Network Fundamentals/CompTIA A+/ CompTIA Network+ professional qualification (Choose one option)

Future Prospects:

As well as the chance to receive full on the job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications.

The company also aim to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives)

There is a requirement for the job holder to be a practicing Christian as functions within this role will require knowledge and personal experience of the Christian faith.

IT Systems Technician

An exciting opportunity has arisen, supporting the information management systems used to deliver services within our client's People directorate. Do you have an ability for technical problem solving, and an eye for detail?

IT Systems Technician Responsibilities:

Our client is recruiting a part-time System Support Officer for their Business Intelligence team, based in the People directorate. This offers an exciting and rewarding career opportunity, providing first / second line support and systems development across multiple service areas and systems.

IT Systems Technician Requirements:

Applicants must combine the technical expertise required for system support with good communication skills to work in an integrated way across services and teams. Our client currently uses case management systems including LiquidLogic and Capita, plus support software such as MS Office. Experience of managing these or similar systems is highly desirable.

Strong project management and organisation skills will also be required, in order to manage upgrades and other system-related changes.

The successful applicant for this post will be subject to a Standard check by the Disclosure and Barring Service (DBS).

About Our Client:

Our client acts as ‘One Council’ in all they do, with each of them working together in the most effective way to meet the needs of their customers every day – if you share this ethos then they very much want to hear from you.

All recruitment correspondence, including interview details, will usually be sent out via email. If you require documentation / correspondence in an alternative format, please contact the HR team.

Our client is committed to Equality and Diversity and welcomes applications from all sections of the community. Everyone working for our client has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm.

Location: Rutland, Oakham, LE15 6HP

Job type: Part Time, Permanent, 18.5 hours per week

Salary: £26,999 to £28,785 pro rata

Benefits: Work that makes a difference to people’s lives within this beautiful county, in addition to structured salary reviews, local government pension scheme, discounted access to ‘Active Rutland’ keep fit activities and flexi-time to name just a few!

The closing date for applications is: Sunday 27 October 2019
Interviews will take place in: mid-November 2019.

You may have experience of the following: IT Technician, IT Support Technician, Systems Administrator, Technical Support, Desktop Support, Network Administrator, Support Analyst, Helpdesk, 1st line support, 2nd line support, 3rd line support etc.

Ref: 89717

Contract Type: Fixed Term 12 months (with the possibility of an extension)

Hours: Full time - 35 hours a week

Location: Can be based in any of our Trust offices

This role is known as Innovation Product Manager in The Prince's Trust 

As our Innovation Product Manager you will work with the Innovation team and will be responsible for supporting innovation projects during this exciting period of growth for Prince's Trust. The role will play a key role in helping us find our next big innovation.

You'll be required to collect feedback from users and analyse data to ensure product development work delivers benefits to both the business and end user.

Our Innovation Manager will:

• -Maintain effective performance in difficult and challenging circumstances, encouraging others to do the same
• -Review,challenge and adjust performance levels to ensure quality outcomes are delivered on time rewarding success
• -Have experience producing MVP products and presenting
• -Knowledge in product management, evolving and iterating products within a multi-disciplinary organisation

This is a fixed term role for 12 months with the possibility of extension and can be based in any UK Trust office. To learn more about the role, please download the job description.

About The Prince's Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince's Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince's Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.To help you with the supporting statement section, you may want to download a copy of the Prince's Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Contract Type: Fixed Term 12 months (with the possibility of an extension)

Hours: Full time - 35 hours a week

Location: Can be based in any of our Trust offices

Joining a growing development team, reporting to the Senior Head of Digital Technology, the Senior Developer will play a vital role in building our innovative digital products. Working closely with the Innovation team, testers and product owners,the Senior Developer will ensure that both his own code and the code of their developers is of high quality and fit-for purpose.

The core aim of the Digital Products team is to provide users internal and external to the Trust with the software they need to work as effectively as possible.Improving user satisfaction and reliability of our software is critical if we are to achieve the objectives of the Trust. The Senior Developer will work to ensure timely delivery of high-quality solutions.

The digital teams appreciate the value of Agile product delivery and the Senior Developer should be comfortable in this environment while providing coaching and guidance to members of their team. In practice, this means building products, working closely with other members of the digital products team, solving problems, peer reviewing code and writing unit tests where required.

A degree in computer science or other related field coupled with proven experience of working in similar digital product environments. A good working knowledge of HTML/CSS JavaScript (jQuery) Ajax and LAMP stack.

This is a fixed term role for 12 months with the possibility of extension and can be based in any UK Trust office. To learn more about the role, please download the job description.

About The Prince's Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince's Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince's Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.To help you with the supporting statement section, you may want to download a copy of the Prince's Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Contract Type: Fixed Term 12 months (with the possibility of an extension)

Hours: Full time - 35 hours a week

Location: Can be based in any of our Trust offices

The Senior Data Analyst will work within the Innovation team and be responsible for ensuring data is used and made available to inform the innovation team, innovation product manager, digital products team with data insights from our digital platforms. These data insights will ultimately drive how early-stage innovations are performing to drive decisions. This role will be key in helping us find our next big innovations.

We're after someone has:

• A strong desire to understand and resolve difficult technical issues
• An experience working with business intelligence tools
• A strong understanding of data and data modelling
• The ability to work collaboratively and communicate effectively working closely with innovation team and software development team

This is a fixed term role for 12 months with the possibility of extension and can be based in any UK Trust office. To learn more about the role, please download the job description.

About The Prince's Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince's Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince's Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.To help you with the supporting statement section, you may want to download a copy of the Prince's Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Contract Type: Fixed Term 12 months (With the possibility of an extension)

Hours: Full time - 35 hours a week

Location: Can be based in any of our Trust offices

We are looking for an Innovation Delivery Lead who will support an exciting period of growth and change for the organisation. Working with external suppliers and stakeholders across The Trust, the Digital Delivery Lead will work with the innovation team and be required to facilitate the delivery of innovation projects.

We're after someone who can:

• -Make clear,pragmatic and manageable plans for innovation projects
• -Exemplify positive customer service behaviors and promote a culture focused on ensuring customer needs are met
• -Establish how the business area compares to customer service expectations and industry best practice and identify necessary improvements in plans
• -Clarify strategies and plans, giving clear sense of direction and purpose for self and team
• -Confidently engage with stakeholders and colleagues at all levels to generate commitment to goals

This is a fixed term role for 12 months with the possibility of extension and can be based in any UK Trust office. To learn more about the role, please download the job description.

About The Prince's Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince's Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince's Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.To help you with the supporting statement section, you may want to download a copy of the Prince's Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Do you have facilities and IT support experience?

Are you looking for a new challenge?

Our client is a leader in recruiting and developing social workers and leaders.

The successful candidate will have experience in supporting with IT and office facilities coordination for multiple regional offices across the UK.

The ideal candidate will have experience of setting up systems and developing working systems and processes including health and safety guidance and inductions for all new starters.

You should have experience of information security standards and protocols with excellent problem solving skills.

To apply, please submit a Word Document version of your CV; cover letters are not required at this stage.

Salary: up to £30K plus London Allowance of £3,500

Hours: 35

Closing Date: 1 November 2019

Interview Date: week of 11 November 2019

Marie Curie is one of the UK's largest charities providing hands-on care, information and support for people affected by terminal illness.

As we come to the end of a 5-year strategic cycle we are now looking to the future. We have big ambitions around growing the relevance of our brand for more people and provoking sustainable change within the UK around better end of life care for everyone. We are now looking for a Designer to join our team to help us realise these ambitions.

The successful candidate will be part of our charity-wide focus on creating a diverse range of compelling, consumer-facing content across all media. As part of the in-house Creative team we're looking for someone who is always seeking new ideas for engaging content, always exploring new ways to deliver content and always ready to react to opportunities as they arise.

As this role will be creating materials for all of Marie Curie's channels you will need to be equally comfortable designing an annual report or developing fundraising campaign creative as creating a short video or animation for social and have a proven ability to think creatively and turn briefs into ideas into engaging designs.

The role is highly collaborative working across many departments within Marie Curie, with internal stakeholders at all levels.

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

This role may close early if a sufficient number of applications are received.

HRIS and MI Specialist

7 Month Fixed Term Contract

Up to £35,000pa

Living Planet Centre Woking, Surrey

How better to use your in-depth understanding of HRIS applications than in helping to ensure the successful management of HR Systems and MI reporting for the world’s leading independent conservation organisation? We are determined to ensure that people and nature can thrive together, for generations to come. You can now help make this happen. This HRIS and MI Specialist role is vital to delivering a key HR System Project designed to bring together disparate systems and improve organisational performance.

Working closely with our supplier partner you will act the first point of contact for any HR Systems queries with a strong focus on managing HR data and security processes. You will be involved in producing data extracts, ensuring data integrity for data loads and validating data.  We will look to you to collect and analyse data, track trends and ensure systems are compliant. You will also be integral in testing the new system, ensuring data outputs are correctly calculated and delivering training to new users. You will design and generate reports as well as provide regular and ad hoc management information too. Important will be the ability to trouble shoot user problems and technical issues as needed.

You must have a good understanding of HRIS applications from a technical perspective and sound knowledge of the architecture used to support business applications, such as web, application, batch and database servers. You will have experience of managing HR systems/databases, in particular iTrent and/or OpenHR, and using the application delivery life cycle. Your background will have given you a broad understanding of how MI supports the organisation decision-making process coupled with the ability to create reports using Business Objects.

Comfortable influencing stakeholders, you will be an excellent communicator with well-developed interpersonal skills. Good at operating as part of a team or independently you will enjoy working to tight deadlines and solving problems.

How to Apply                                                                                                                                                                      

If you are committed to the natural world and possess the skills to deliver this key project, please click on the link and apply via our website. Complete the online registration and submit a copy of your up to date CV with cover letter highlighting what makes you a good fit for us.

At WWF-UK we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits to encourage a work life balance.

Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We’re looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.

Prospectus is supporting a professional body made up of energy specialists looking to ensure the future of the world's energy is sustainable, reliable and safe. They are currently looking for a Front-end Developer to join their Digital Development team on a permanent basis.

The overall purpose of this role is to use development best practice to develop new online tools, resources and services; provide on-going support with colleagues and assisting the team to ensure the highest levels of design and usability for the website. A key part of this role is keeping up to date with the latest technology developments, working closely with technical partners and assisting with editing and publishing digital content.

To be successful as a Front-end Developer you will have an excellent understanding of HTML5 and CSS3 and the ability to programme within JavaScript/jQuery. You will have experience creating interactive mock-ups and understand how to improve user experience and cross-browser compatibility. Being highly organised and having excellent communication skills is vital. It is desirable to have an understanding of SEO and knowledge of Adobe CC, but it is not a requirement.

A full job description will be provided to candidates shortlisted by Prospectus.

Please apply with a Word Document copy of your CV. Cover letters are not required at this stage.

Are you looking to gain practical technology project experience within a collaborative, non-profit working environment? Do you have exceptional interpersonal and organisational skills, with a desire to assist some of our large scale Technology improvements?

If so, you could be the Technology projects Intern we're looking for.

About the opportunity

We're looking for a Technology Projects Intern to assist our delivery teams in undertaking some large scale technology deployment projects, including a major IT Operating System upgrade. You'll gain experience across a wide range of areas including business change management, process optimisation, stakeholder management and deployment planning.

We're currently undergoing a sizeable transformation across all areas across the BHF, with technology at the heart of many of these changes and improvements, all to ensure that the organisation can achieve our ambitious strategic goals.

You'll provide hand-on support across a wide variety of activities within the Technology team. You'll get some direct experience of working in a Technology department at one of the UKs largest charities, where you'll have the chance to enhance your skill set and experience, using your abilities where it can make the most impact.

During your time here you'll gain:
* Exposure to the full delivery lifecycle across a portfolio of projects and products
* An understanding of the core project management disciplines and skills required
* Development of your technical skills through the troubleshooting of technical issues and problems and provisioning a variety of technology devices for staff
* Coordination and planning experience, through the delivery of equipment and services
* Building interpersonal skills, working with (and supporting) staff at different levels, and collaborating with colleagues

You'll be supported throughout the 4 months by a close-knit team, helping you to develop practical skills in stakeholder management and organisational change that will help provide a platform to help define acareer in technology. We can offer flexible working and a chance to become involved in wider organisational activities within both Retail and Events, as well as some travel to other BHF sites.

About you

You'll have a positive 'can-do' attitude and flexible approach, and be a motivated, self-starter who can easily prioritise and manage workloads

You'll also have:
* Exceptional organisational skills
* A process-driven approach with strong attention to detail
* Able to interpret and expand on a brief
* Strong communication skills, both in writing and verbally
* The ability to work effectively as part of a 'virtual' team
* The ability to use initiative, recognise issues as they arise and deal with them in a timely manner

In return you'll get hands on experience within a large IT team and a supportive working environment with a variety of activities from softball and yoga to bake-offs and many more.

About us

We research all heart and circulatory diseases and the things that cause them. Heart disease, Stroke, Vascular Dementia, Diabetes and many more. All connected, all under siege. Because our research is the promise of future cures and treatments.

How to apply

To apply for this opportunity please use the apply button below. Our process involves submitting your CV and a supporting statement, which should outline your motivation for applying; how this opportunity fits with future aspirations; and what you would bring to the table.

Please note this is a 4 month fixed term contract.

Early application is encouraged as we reserve the right to close the advert early should we receive a sufficient number of applications.

British Heart Foundation recognises and respects the value and diversity of all.

• C#
• HTML
• CSS
• ASP.NET
• SQL
• MVC
• Javascript
• jQuery (and related frameworks)
• Mongo DB
• Glassmapper
• xconnect
• JSON
• Helix
• GIT
  

What the job involves

This is a fantastic opportunity for a hands-on data expert to join our Insight and Experience team. With the brief to support the organisation in raising awareness of prostate cancer and helping raise income to fund vital research into the disease, you will play a key role in delivering our engagement strategy.

Data powers the insight we make decisions by and drives the way we are building long term relationships with all of our different customers – from service users to fundraisers, from campaigners to volunteers. As an organisation, we are adopting a more data driven culture and this role has a big part to play in making that happen.

As a senior member of the team you will be responsible for the management and development of Data Executives, ensuring that the team delivers projects to brief, of high quality and accuracy and to deadline.

You will manage the team responsible for the import, export and quality of our customer data centered around our CRM system and the communication and fundraising tools we use. You will oversee the scheduling of the team, assigning tasks across the team based on capacity and providing support where required. You will be responsible for the quality of the data, working with your team and the rest of the organisation to make sure it is accurate, clean and fit for purpose.

You will own the team’s processes and procedures and will work across the organisation to continually optimise these – collaborating to find new ways of building capacity in the team so they can develop new skills and improve the way data is handled.

You will lead on and ensure that the team have an excellent understanding of data protection and GDPR and be part of a cross organisational group to maintain high standards around this.

What we want from you

We’re looking for a self-motivated, hands on Data Delivery leader, who is passionate about making the importing and selections of data as smooth and efficient as possible. You will have an advanced knowledge of Raisers Edge and not-for-profit data from both a user and technical perspective, including code table management, import, exports and global changes. You will also have strong knowledge of products such as FastStats, import tools, automation tools and team workload management tools.  In addition, you will have an excellent practical working knowledge of data protection and GDPR.

It goes without saying you will have exceptional data manipulation and analytical skills as well as strong organisational, time management and problem-solving abilities. You need to be a strong communicator, confident at communicating complex technical information to a non-technical audience face to face or via documentation and have experience at working with stakeholders at all levels of an organisation. You will be able to map out and optimise a process from start to finish and take people with you as you do. You will be a strong people manager, able to motivate your team, be adaptable, collaborative and work well under pressure in a busy, dynamic team in a fast-paced environment.

Why work for us?

We have a simple ambition – to stop men dying from prostate cancer and we know that ignoring prostate cancer won’t beat it.

Through shifting the science over the next 10 years to focus on radical improvements in diagnosis, treatment, prevention and support, we can make prostate cancer a disease the next generation of men need not fear. Be part of a team that will put an end to prostate cancer being a killer.

The support we’ll provide

Join our team and you’ll be working at an award-winning charity that will help you learn, develop your skills and expertise, and achieve your highest aspirations. We provide everything you’d expect from a professional organisation – competitive benefits package, contributory pension scheme, life insurance and season ticket loan – but much more besides. Work with us and you’ll see your efforts pay off as we fight for a better future for men.