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110

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Top job
Church of England, City of London (Hybrid)
Up to £42114 per annum
Posted 2 days ago
Top job
All Wales Forum of Parents and Carers of People with Learning Disabilities, Cardiff (Hybrid)
£26,208 - £27,300
Posted 2 days ago
Top job
The Hepatitis C Trust, Oxford, Oxfordshire (On-site)
£30,000
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area.
Posted 2 days ago
Top job
Greater Manchester Youth Federation, Appleby-in-Westmorland (On-site)
£34,795 - £38,059 per year
Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres.
Posted today
Top job
Spear - Inspiring Work, Wolverhampton (On-site)
£30,000 FTE
Posted 2 days ago
Battersea Dogs & Cats Home, Battersea (Hybrid)
£77,500 per year
Posted 1 week ago
Islington Mind, Archway (On-site)
£18,900 per annum for 3 days a week (£31,500 FTE)
Posted 2 weeks ago
Victim Support, Cardiff (On-site)
£4914.00 - £24570.00 per annum
Posted 1 week ago
Closing in 5 days
OCVA, Oxford, Oxfordshire (Hybrid)
£27,051 FTE (£21,933 pro rata for 30hrs per week)
Help keep a small Oxfordshire charity running smoothly while supporting our team and trustees
Posted 1 week ago
Closing in 2 days
St Luke's for Clergy Wellbeing, Westminster (Hybrid)
£40,000 per year pro rata (£32,000 for 0.8)
Posted 3 weeks ago
Global Leadership Foundation UK, London (Hybrid)
£65,000 per year
A global network of former senior government leaders offering to share experience privately and discreetly with today's national leaders
Posted 1 week ago Apply Now
Closing in 2 days
MS Society UK, N4, London (Hybrid)
Starting from £35,825 per annum
Posted 1 week ago
Page 1 of 8
City of London (Hybrid)
Up to £42114 per annum
Permanent
Job description

The Service Desk Analyst is a key role within the Technology function, acting as the first and second line of support for end users across the organisation. The role is focused on delivering a high quality, customer centric support service aligned to ITIL best practice, ensuring incidents and service requests are resolved efficiently, within agreed Service Level Agreements (SLAs), and with minimal disruption to business services.


The post holder will play an active part in incident, request, problem and change enablement processes, working collaboratively with internal teams and third party suppliers to restore service quickly, prevent recurrence of issues, and continually improve the end user experience.


The IT Department now executes a mixture of Azure Cloud and 3rd party outsourced IT services, in an entirely new and modern IT infrastructure that utilises the latest technologies. The IT function serves 900 staff in the National Church Institution co-located bodies and aims to adopt common solutions across the NCIs where practical. IT provides a broad range of customer focused IT services such as technical architecture and support, networks, change management, business analysis, project management, Training, Procurement, systems administration and applications hosting.

Organisation
Church of England View profile Organisation type Registered Charity Company size 101 - 500

The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.

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Posted on: 23 February 2026
Closing date: 09 March 2026 at 13:51
Job ref: 581
Tags: Christian