It service delivery manager jobs

Neighbourhood Housing Project Lead (Sheffield and Scunthorpe)

Fixed term (18-months), full-time post, 40 hours per week (1 FTE), inclusive of breaks 

Salary: £42,752 (National)

Regular travel to Sheffield and Scunthorpe will be required. Occasional travel to London will be required.

Building Tomorrow – Neighbourhood Housing Project Lead

Oasis exists to build stronger communities where there is no one left out. Building Tomorrow is an innovative new neighbourhood housing programme that Oasis is developing in Sheffield and Scunthorpe.

We are pioneering a new community-led solution to housing challenges in two communities where Oasis already works, running five schools and two community Hubs. We are working to develop quality housing that offers opportunity for families to find a stable and supportive place of belonging in community.

The programme will combine quality housing, excellent education (provided through Oasis academies), and community wrap-around support (delivered through our existing youth and community teams). This programme is designed to offer a preventative approach to housing challenges, acting as a proof of concept that can be replicated in other communities around the country. 

This role will act as the central point of coordination which will ensure Building Tomorrow moves successfully from initiation to full activation over the initial 18-month period. In the activation period, we will purchase and refurbish the 20 properties, and this role will work in close coordination with our property consultants. As properties are purchased, we will begin to move into the delivery phase, where we start to house families.

This role requires a person who:

· Loves organisation and turning complex plans into simple, actionable steps.

· Is a fantastic communicator – someone who can talk to a contractor, a community leader, and a new resident with  equal ease and effectiveness.

· Thrives on problem-solving and is comfortable making quick, informed decisions to keep the project on track.

Why might you consider Oasis?

We work in 52 local neighbourhoods in the UK, building stronger communities. Our place-based, holistic neighbourhood work brings together local people to create belonging, opportunity, and change.

Where you live and grow up in the UK determines a lot about your opportunities and life chances – your access to public services, education, employment, housing, life expectancy and much more. We work in many communities where poverty and inequality are deep rooted. We know too many families and individuals feel excluded and ignored, lacking hope that anything will change for themselves or their children. We are not content with this disparity. Together we deliver joined-up education, youth work and family support, housing, church and community work, so that everyone can thrive.

Over the past four decades we’ve set up different parts of our organisation to develop expertise and deliver our mission to build stronger communities.

- A network of 56 Oasis Academies (Oasis Community Learning).

- Youth and community work (Oasis Community Partnerships)

- Homelessness and housing (Oasis Community Housing)

- Secure education for young people (Oasis Restore)

- Anti-human trafficking work (STOP THE TRAFFIK)

What will you do?

The key areas of responsibility for the role are as follows:

· To act as the main link between all stakeholders: the Oasis teams including academies; contractors; and any community partners. To make sure everyone is communicating effectively and working toward the same goal.

· To work in close collaboration with Oasis Community Leaders in Sheffield and Scunthorpe. To support the Community Leaders and wider community teams to welcome families by acting as a key part of the community support offer through the 18-month activation phase.

· To own the 18-month master plan. This will involve tracking progress, analysing potential delays, and proactively solving problems so the activation stays on time and on budget.

· To focus on transitioning the housing element from a period of acquisition and refurbishment into functioning homes. This includes everything from smooth resident move-ins to ensuring the community support is fully accessible.

· To work alongside colleagues in the Operations Group to design operational processes including the community support offer, housing management systems, and tenancy arrangements. 

· To help the team set clear, achievable goals for the activation period and then track whether those goals are being met, providing regular, honest updates to all stakeholders.

· To support the Group CEO in liaising with our social investor.

What will you get in return?

· A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.

· A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.

· Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.

· A competitive salary and workplace flexibility.

To apply, please send your CV and a Supporting Statement via Charity Jobs or view our website for further information.

Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.

Completed applications should be returned by 12 noon on Friday 30th January 2026.

Interviews will be held the week commencing Monday 2nd February 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Are you an experienced leader in homelessness or housing? We’re seeking a Head of Homeless Services to drive innovation, support our team, and shape the future of our vital Restart service.

About Resolve

Resolve supports people facing some of the most difficult challenges in life, substance misuse and homelessness. Our aim is to help individuals move towards stability and independence, building safe, positive and sustainable lives.

We deliver this through two main services. Our Restart Homeless and Rough Sleeping service provides targeted rough sleeping outreach, supported accommodation for 14 tenants and long-term guidance to help people to move forward and avoid returning to homelessness. In addition our Drug and Alcohol Treatment service, based in Welwyn Garden City and Letchworth, provides abstinence-focused, psychosocial support for people seeking recovery. 

We are entering an exciting period of growth, with a refreshed brand and website, and a passionate team driving innovation across our services. We have a new strategic plan which looks to expand services, guided by our values of Trust, Passion, Partnership and Respect, to reach and help more people.

With the Government’s National Plan to End Homelessness and Welwyn Hatfield Borough Council’s new Homeless and Rough Sleeping Strategy, this is a great moment to join Resolve and help shape the future of homelessness and rough sleeper support in our community.

Purpose of the Role

The Head of Homeless Services will lead, develop and deliver all aspects of Resolve’s Restart service. You will oversee rough sleeping outreach, accommodation and intensive one-to-one support, ensuring people move towards secure housing and improved wellbeing.

This is both a strategic and hands-on role. You will inspire a dedicated team, drive service innovation, and strengthen partnerships across the sector, while ensuring high standards of care, safeguarding and compliance. Above all, you will play a key role in shaping the future of Resolve and making a lasting difference for people experiencing homelessness and substance misuse.

Salary: £35,000 – £40,000 (salary conditional on pending salary review)

Location: Hatfield, Hertfordshire (with regular travel across Welwyn Hatfield Borough and occasional travel to Letchworth)

Hours: Full-time, 40 hours per week (including a 30 minute per day paid break)

Holiday: 36 days annual leave including bank holidays

Contract Type: Permanent

Reports to: Chief Executive Officer 

Key Responsibilities

• Service Leadership & Delivery
• Team Management & Development
• Organisational Leadership
• Monitoring, Evaluation & Compliance
• Partnership & External Relations 

Person Specification

• Proven experience in the homelessness or housing sector.
• Confident in engaging with vulnerable individuals, including those in crisis.
• Significant team and people management experience.
• Excellent communication skills – verbal, written and interpersonal.
• Strong organisational and IT skills, including Microsoft Office, Teams and case management systems.
• A values-driven approach and commitment to equality, diversity and inclusion.
• Ability to manage day to day operations and also think ‘bigger picture’ and longer term.

Why Join Us?

This is more than a management role – it’s an opportunity to make a real and lasting difference. You will:

• Lead a passionate team at a time of growth and renewal.
• Shape and develop innovative homelessness and rough sleeping services.
• Work in a supportive, values-driven organisation in the heart of the local community.

Benefits

• Flexible working options to support a healthy work / life balance.
• An informal, friendly and supportive workplace culture.
• Access to professional clinical supervision and support, helping you develop and maintain resilience in a challenging and meaningful role.
• Free on-site parking or costs reimbursed.
• Enhanced 36 days annual leave entitlement (including bank holidays).

Finance and Operations Manager
Contract: Permanent
Hours: Part-time, 30 hours per week. Hours can be flexible across 4/5 days per week
Salary: £46,142 - £49,282 per annum, pro rata (SCP 35-38)
Location: Northampton / hybrid (minimum 3 days in office, including Thursdays)

About Us

The Psoriasis Association is a national patient support organisation dedicated to improving the lives of people affected by psoriasis. We are driven by the mission of supporting people, advancing care, and driving research.

We are a small, supportive and collaborative team seeking a skilled Finance and Operations Manager to lead our finance function and ensure strong, effective operational management across the charity.

Key Responsibilities:

• Manage day-to-day finance: reconciliations, monthly management accounts, budgeting and cashflow.
• Prepare year-end accounts in line with Charity SORP; coordinate external audit.
• Oversee office operations: IT, HR records, facilities, suppliers.
• Support governance and Board / Committee processes.
• Maintain our membership database and ensure GDPR compliance.
• Liaise with auditors, investment managers and external partners.

About you:

• Fully or part-qualified accountant (or equivalent charity finance experience).
• Strong experience in charity or not-for-profit finance.
• Skilled in operational and administrative oversight.
• Excellent communicator, well organised and proactive.

What we offer:

• 34 days (pro rata) annual leave (inc. bank holidays), rising to 39 after 5 years’ service
• Extra day off for your birthday or another special day of your choice
• 6% employer pension contribution
• Health insurance (following probation)
• Reserved free parking available on site.
• Flexible, family-friendly working patterns

Closing date: Sunday 11th January 2026
Interviews in person on Thursday 22nd January 2026 (Northampton)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Applicants must have the right to work in the UK at the time of application, as we are not able to provide visa sponsorship.

No agencies please.

The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and Greater Manchester Pathfinder partnership, with service users who have experienced sexual trauma but who present with additional complex mental health needs.

They will work with service users in partner organisation settings and in the community, working collaboratively with individuals, carers and partners from local multi agency providers and services, to assess and identify social care needs that may be potential barriers to the client being able to address their sexual trauma.

The post-holder will provide guidance, leadership and consultation on social care legislation and policy to the team and to other areas of mental health services, including joint working where appropriate.

They will contribute to developing and maintaining high standards of decision making and professional practice in the field of social work.

The post-holder will be responsible for a caseload of service users under the care of the Pathfinder Partnership, supporting them in their recovery journey.

They will provide specialist social work interventions to service users and their carers / families, and involve them in all planning, helping to develop social resilience, motivation and daily living skills.

This role will be responsible for delivering support to individuals experiencing complex ill mental health and substance misuse issues, targeting achievable outcomes that promote and deliver positive outcomes for tenants in our services.The post holder will be responsible for delivering evidence-based interventions with a holistic assessment to support personalised recovery and promotion of independent living skills. Multi-disciplinary team working will be a part of the role, utilising and offering additional support and advice from partners and wider network services.

Key Responsibilities

Support Assessment & Delivery

• Implement and deliver dual-diagnosis support through 1.1 and group sessions to tenants experiencing issues with poor mental health and substance misuse.
• Undertake joint holistic assessments and risk assessments with tenants participating in the service to determine service and support needs and identity where these can be met.
• Provide outcome-based support measured against goals, personal aspirations of the tenant, and their achievements.
• Working with tenants, encourage them to identify their own goals and work towards independence and resilience. The key aims are to reduce the need for acute clinical interventions and hospitalisations.
• Put in place with the tenant, agreed SMART targets with a range of evidence-based interventions that addresses areas of need, such as harm minimisation, prevention of relapse for those in addiction recovery, and improved self-awareness and motivation.
• Through collaborative working with other teams in the organisation, enhance the personalised and choice-led support plan of tenants to integrate with their tenancy support needs and reducing the risk of tenancy loss due to dual-diagnosis issues.
• Help reduce episodes of crisis though support initiatives such as peer-led support groups.
• Be proactive in observing and responding to changing characteristics of tenants receiving support, recognising deterioration in mental wellbeing and putting in place interventions that reduce the likelihood of more acute support needs.
• Be a point of contact for tenants who are on the verge of experiencing a crisis episode, providing appropriate support and interventions to help avoid the need to access acute services.
• Foster positive working relationships with external stakeholders, breaking down barriers and improving access to appropriate support services such as specialised mental healthcare and addiction recovery programmes.
• Develop effective community links that expands support resources that to be offered to tenants.
• Develop all support plans and coaching sessions to embrace the key elements and principles of Trauma Informed Practice and Psychologically Informed Environments.
• Keep up to date with strategies and methodologies used in the support sector to ensure dual-diagnosis support in the organisation remains at a high level for all tenants accessing it.
• Promote the achievements of tenants receiving support through KPI reporting and case studies.
• Recognise goals and aspirations achieved by individuals and using the evidence obtained, formulate and develop future support plans and strategies that enhance the service.
• Work with team leaders and managers to develop our lived experience support in a structured and safe way.
• Deliver practical harm reduction, relapse prevention, and coping strategy workshops.

Risk Management

• Ensure accurate and up to date risk assessments are undertaken, putting in place effective risk management plans to mitigate risk of harm, neglect, and any other areas of risk to the tenant, staff, and wider community.
•  Ensure all records and support plans are managed in compliance with organisational policies governing confidentiality, privacy, data sharing consent, and keeping to the requirements and principles of the UK GDPR.

General Responsibilities

• Support colleagues through the sharing of support strategies and techniques that will benefit tenants outside of dual-diagnosis sessions.
• Foster positive and effective working relationships with colleagues in the Housing and Support teams.
• Ensure adhere to Stay’s policies & procedures
• Represent the charity at relevant external meetings or forums as required.
• Always maintain professional boundaries and confidentiality, upholding the charity’s values and ethos.
• Participate in team meetings, training, supervision and appraisals as required.
• Undertake any other duties as reasonably required by the Operations & Services Manager.
• Ensure that Equality, Diversity and Inclusion is actively promoted in all areas of work.

Women's Refuge Deputy Service Manager (Female Only)

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

Job Title: Deputy Service Manager 

Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: £30,000

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements and you will also be expected to take part in the out of hours on call service.

About the Role

We're hiring a Specialist Women’s Refuge Deputy Service Manager someone who is passionate about supporting women and their children and is committed to their rights and safety. This role offers the opportunity to lead and support a refuge for women and children surviving domestic abuse, many of whom are living with trauma. You'll ensure the team are empowered, with the right tools and resources to deliver a seamless service that supports residents through their healing journey, helping them overcome personal challenges and work towards independence and their goals.

The service spans over 3 buildings and you will help lead a team of support mentors and children and family workers. We’re looking for a solution focused leader who is passionate about the resident group, committed to trauma informed and inclusive practice, and driven to make lasting change. You will ensure full contract and regulatory compliance while leading your team to meet KPIs and service requirements.

Some Key Responsibilities include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle.
• Support the Service Manager in leading the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Financial Management, including petty cash and budget management.
• Contract management and Internal auditing, admin, and general other duties as required.
• Striving to ensure excellence and quality in our service delivery.

About You

We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants, with a passion about supporting women who have faced complex trauma and domestic abuse. You enjoy working as part of a team, communicating well and building professional relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.

• Due to the nature of the service, it is an occupational requirement that the post holder is female
• Ability to provide high quality support and line management to staff
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.
• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Job Summary:

This involves assessing, allocating and supporting our tenants on their journey with Stay and assisting successful move on. Teamwork is also a key part of this role to work alongside the wider housing team towards team and organisational objectives.

Role Specific Responsibilities:

· Deliver pro-active engagement with tenants to increase the potential for income collection by education, support and other interventions with customers as appropriate and in line with Stay’s policies.

· Provide advice to tenants on tenant and landlord roles and responsibilities in accordance with tenancy/licence conditions in face-to-face sessions or via the telephone/email/letter/text.

· Advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Identify any/all factors that may be contributing to rent arrears: money mismanagement, budgeting issues etc.

· Give advice and assistance with housing problems including information on housing options.

· Take responsibility for a designated caseload of tenants requiring housing support including the identification of prospective tenants. Assist new tenants, particularly vulnerable and young tenants to set up and maintain a tenancy and be able to access support needed. Together with the customer draw up a personal housing plan.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Actively work with the tenants and colleagues around issues placing the tenancy at risk including breaches of the tenancy agreement: arrears, harassment, nuisance and other disputes when required.

· Build effective relationships with external agencies (both statutory and voluntary) and maintain a knowledge base of these to signpost customers as required.  Share information, where appropriate and in line with data protection and confidentiality, to meet the needs of the tenants.

· Ensure the maximisation of rent collection in line with targets and reduce rent arrears on a continuing basis through the effective enforcement of the rent arrears policy, procedure and systems working alongside the rents officer.

· Work in a performance target-led environment and have a commitment to attaining those targets.

· Prepare timely and accurate reports.

· Identify and implement good administrative practices and procedures.

· Maximise income collection by providing advice on welfare benefits and make referrals to specialist services and agencies where appropriate.

· Maintain up to date knowledge of best practice in respect of all relevant administrative, legal and financial procedures.

· Respond promptly and effectively to enquiries or complaints with regards to rent or associated housing matters in accordance with Stay’s policies.

· Maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements. Proactively monitor and report to the Housing Team Leader in respect of service delivery, performance indicators and targets.

· Maintain up to date knowledge of housing management practice and all relevant Stay and Housing Team procedures in to ensure the processes, systems, policies and procedures are adhered to and to contribute to the development of any reviews.

· Integrate tenant care into working practices through a ‘Tenant First’ approach, ensuring tenants are treated with respect and courtesy and experience a ‘seamless’ service. Adhere to Stay’s standards of tenant care in respect of answering correspondence, telephones and complaints.

· Maximise the use of information and communications technology to support the service and deliver efficiency improvements. Maintain up to date knowledge of systems and applications.

· Work collaboratively with the referral and assessments officer to evaluate applicants, conduct thorough needs and risk assessments, and perform reference checks before extending accommodation offers.

· Carry out an appropriate induction to the allocated Stay property once an offer has been made to an applicant.

· Liaise with The Rent Officer and Housing Benefit to ensure the customer’s account is active and the customer is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears.

· Liaise with Housing Benefit, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management.

· Ensure that tenants are compliant with and kept fully informed and consulted on matters affecting their Licence or Tenancy Agreements and they understand their rights and responsibilities: respecting other tenants, non-use of drugs etc.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Work with the Voids and Maintenance Team to undertake regular visits to the housing properties to inspect the accommodation and get customer feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained.

· Adhere to Stay’s Safeguarding Policies and take responsibility for making Safeguarding referrals to the relevant services and report any concerns to Stay’s Designated Safeguarding Officers.

· To address issues of social isolation and exclusion, facilitating client’s involvement in the community.

· To deliver person centred support through one-to-one sessions, group work and ad-hoc support.

· To record all contacts with tenants appropriately and in line with Stay’s policies and procedures and maintaining all relevant files and recording systems, ensuring information is updated.

· To produce appropriate written reports in a variety of formats to meet the requirements of managers, service providers and board of trustees.

· To assist tenants in acquiring the budgeting and social skills necessary to sustain accommodation effectively.

· To, where customers are at risk of eviction, provide advice and support and where necessary help them to seek legal advice.

· To actively promote tenants knowledge of and participation in Stay’s Client Involvement activity by promoting available opportunities such as membership of working groups, service evaluation, service changes and Stay’s Complaint’s, Comments and Suggestion policy.

· To ensure that clients understand their rights and responsibilities of the licence/tenancy to enable informed choices.

· To input and extract information from Stay’s IT systems, including client information.

· To undertake, as required, any other duties compatible with the level and nature of the post and/or reasonably required by the Team Leader, Service Manager and Operations Manager.

· Provide advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Engaging with clients and the local community to co-produce a programme of activities and sessions.

· Encourage and motivate clients to engage and participate in activities and sessions.

· Other duties commensurate with the post as may be determined from time to time.

Staff Expectations – how we do things

Administration Duties

· Maintain accurate records, both paper and electronic.

· Assist in the production of management information related to key performance indicators.

Financial Management

· Work within departmental budgets and aim to achieve value for money in all areas.

· Ensure compliance with all financial policies and procedures.

Relationships and Partnerships

· Maintain and enhance working relationships internally with support colleagues and central services, externally with referral agencies, landlords, the Local Authority etc.

· Assure compliance with Management Agreements and Leases and report as required to partner landlords on housing management performance.

Client Involvement

· Encourage and support meaningful client involvement in all aspects of the service delivery and embed Involvement at the core of the service provision.

· To make a difference to clients through support which everyday impacts on their lives for the better.

Quality Assurance

· Report on performance monthly to line manager within deadline.

· Assist in addressing any improvements required from internal or external audits.

· Ensure that Equality & Diversity is actively promoted in all areas of work and that the services are relevant and accessible to all.

· To undertake development and training opportunities and have responsibility for obtaining maximum benefit through review, reflection and practice.

· To continuously review own working practices in line with client feedback and current best practice.

· To review and evaluate own performance to identify strengths and areas for development. Identify own learning/development needs and opportunities by attending and contributing to regular support, supervision and appraisal sessions.

Culture, Values and Behaviour

· To articulate and personally demonstrate Stay’s values both internally and externally.

· Where possible work to alleviate feelings of prejudice and stigma experienced by homeless or marginalised groups.

· To contribute to the building of a staff culture where every person feels empowered and valued.

· To always be professional and demonstrate a great positive attitude, be empathetic and adopt a person-centred way of working.

· To commit to learning and being the best through continual learning and development.

· To show consistent integrity, trust and fairness that embraces equality, diversity and inclusion.

· To deliver time after time to a consistent standard of service in line with Stay’s policies and procedures.

· To use good judgment and initiative to find solutions.

Health and Safety

· To be aware of Stay’s policies and procedures, ensure they are carried out and that good practice is maintained.

· You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work.  You must co-operate with Stay and co-workers to help everyone meet their legal requirements.

The responsibilities of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.

Finance Manager (Fixed Term Contract – Maternity cover)

The Ocean Conservation Trust and National Marine Aquarium are entering an exciting period in the groups’ history and we have an amazing opportunity for the right candidate to join our team as our Finance Manager – Maternity Cover.

Our vision is a world where the Ocean is thriving, healthy, and sustainably protected for generations to come.  We are looking for a Finance Manager who will thrive in the knowledge that by taking responsibility for the day-to-day financial transactions across the OCT group, and working closely with the Head of Finance in delivering our strategic programmes, and meeting our statutory obligations, they are directly contributing to the delivery of our mission – to inspire a global movement to promote and encourage a wave of positive behaviour towards our Ocean.

This is a temporary position available to cover a period of maternity leave within the team. The position is a fixed term contract that will run 15 months depending on candidate availability and offers a great opportunity to build experience and make a direct contribution to Ocean conservation. Salary is £35,000pa, working 37.5 hours per week.

This is an excellent opportunity for an experienced person with a strong work ethic looking to work in a fast-paced environment.

Applicants who meet the essential criteria below will be invited for interview.

Essential Criteria  

· Be AAT qualified or qualified by experience

· Accurate, analytical with exceptional attention to detail

· Be a self-starter who is proactive and with a positive, can-do attitude.

· Be a team player who can support every area of the finance function.  Can build relationships across the team and be adaptable.

· Be a good communicator who can work under pressure, prioritise and adapt to change.

· Have significant accounts experience, including in the Charity Sector.

· Has a knowledge of charity accounting and trading subsidiaries.

· Be highly IT literate and confident at learning new systems and maximizing their use.

· Be a good communicator

· Have experience in a range of accounts packages and Sage Payroll.

For more information about the role please download the attached Job Description below.

Closing Date: 22nd January at 5pm

In line with current legislation all applicants must be eligible to live and work in the UK.  As part of the recruitment process you will be asked to provide documented evidence of eligibility. 

The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit.  All applications will be judged solely on merit, however we particularly welcome applications from groups currently under represented in the workforce.

Only candidates invited for interview will be contacted.

Are you passionate about helping young people build brighter futures?

We’ve got a brilliant opportunity for you to join our team as a Senior Impact and Insights Manager, at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills like teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where you’ll see the difference your work makes every single day. As Senior Impact & Insights Manager, you’ll:

• Lead the way in showing how Young Enterprise changes lives, turning data into stories that inspire action
• Design and deliver our impact and evaluation strategy, ensuring every programme is measured and understood
• Provide clear, compelling insights that help our teams improve outcomes and our fundraisers secure vital support
• Shape organisational learning by embedding a culture of evidence-based decision-making across YE
• Represent YE externally, sharing our impact with funders, partners, and thought leaders to strengthen our voice nationally

This is a varied, strategic role with plenty of scope for creativity, influence, and collaboration.

You’ll love this job if you are…

• Analytical and insightful: You thrive on turning complex data into clear, actionable insights
• Impact-driven: You want to see evidence of change and use it to shape the future
• Collaborative and influential: You enjoy working across teams and building strong relationships with senior stakeholders
• A natural communicator: You can craft high-quality reports and presentations that resonate with Boards, funders, and partners
• Curious and connected: You keep an eye on external trends, policy shifts, and emerging evidence to inform strategy

Key Responsibilities

• Lead Young Enterprise’s impact, evaluation and research strategy
• Design and oversee monitoring, evaluation and KPI frameworks
• Produce clear, high-quality impact reports for the Board and funders
• Generate robust evidence of impact to support fundraising and partnerships
• Translate data into practical insights for teams and senior leaders
• Lead research activity and external evaluations
• Support strategic planning and organisational learning
• Build relationships with funders, policymakers and research partners
• Represent Young Enterprise externally and contribute to thought leadership

A few practical things

· This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 times per month

Keeping Young People Safe

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 14 January 2026. Please note that applications without a cover letter will not be considered.

Interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed either on 20 or 21 January 2026. Please note, we are only able to respond to shortlisted candidates.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Yada is a small charity working to prevent and remove the stigma around the sexual exploitation of women and girls. Based in West Sussex our services include specialist 1-1 tailored support to self-identifying women involved in the sex industry, as well as partnership working to deliver preventative workshops to women who may be at risk of sexual exploitation.

Our training offer to professionals who support women who are being sexually exploited has also grown over the last few years. In 2025 over 200 professionals received our training. We are at an exciting time in the development of the charity as we look to expand our services, including reviewing our established training offer and exploring new options. 

The role

The Training and Resourcing Lead will have a key role to play in shaping and strengthening Yada, building on our previous success, and ensuring the charity’s sustainability as a respected specialist in the area of sexual exploitation locally and nationally. The role will have responsibility for leading on the review, design, development and delivery of our training offer to external partners and professionals, including networking and proactive local partnership building, to ensure all professionals who support women who are vulnerable to sexual exploitation receive training support. The role will also have responsibility to research, design and deliver a package of short internal training sessions for the development and upskilling of our outreach staff to ensure they remain trauma informed and current as specialists in supporting women in the sex industry. There is an expectation that the post holder will become Yada’s specialist in the sexual exploitation of women who are at risk, and be able to share this knowledge.

About you

We are seeking a self-motivated and organised female who has experience at collabarative working and relationship building, with previous experience in presenting or training.  She should have the ability to take on a specialist area and share this with others in a professional manner in person or online, promoting positive learning. Ideally this person would have previous experience or knowledge of working with vulnerable people, demonstrate an understanding to responses to trauma and PTSD, or show a commitment and passion for marginalised communities and be willing to learn. Knowledge of violence against women and girls would be an advantage.​

At TLG, we’re on a bold, pioneering journey towards 2030 - reshaping how we think, plan and operate so we can deliver our ten-year vision with agility and impact. Rooted in our conviction to see “Fulness of life for every child, no matter what struggles they face,” and mission to pioneer unique and relevant approaches for churches everywhere, we see technology as the accelerator that will turn vision into reality.

This is an exciting time to join the team. In response to the growing mental and emotional health needs of children and young people, TLG is exploring two major initiatives: Therapeutic Hubs in churches and schools, and a UK-wide Coaching Network that equips ministry leaders to work therapeutically with children and young people. Together, these initiatives strengthen the local church’s ability to connect with children and families and extend the reach of compassionate, evidence-informed support.

To make this possible, efficiencies and innovation must be at the forefront of how we work - streamlining processes, embedding digital solutions, and leveraging technology to unlock capacity and accelerate change. From utilising AI to build cross-team efficiencies, to rethinking operational models and championing a culture of continuous improvement, we’re committed to working smarter and more creatively to maximise our impact.

As Digital Solutions Manager you’ll shape the digital backbone that powers this mission - designing and delivering user-centred solutions across Dynamics 365, Power BI, and Power Automate, while overseeing data architecture and IT infrastructure. Anchoring a cloud-first, secure, privacy-conscious and data-informed approach, you’ll enable TLG to scale innovation across programmes and give our teams the tools to move fast with confidence.

If you’re a pioneer who loves collaborating across functions and turning complex needs into elegant, scalable tools that help churches connect with children and families, this is your invitation to accelerate TLG’s next chapter!

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time (0.8 FTE, 30 hours)

Closing Date: Sunday 1st February

Initial Interviews: Wednesday 4th / Thursday 5th February – Online

Final Interviews: Wednesday 11th February – at our National Support Centre in West Yorkshire

This is an exciting opportunity to join a growing, women-led movement shaped by lived experience. Working alongside the founder, fundraiser and service delivery team, you will help strengthen the systems that make our trauma-informed, person-centred support possible.

As Operations Manager, you will hold the core operational functions that keep the organisation safe, steady and effective. From HR and policies to finance, CRM management and communications, you will help ensure that our work is delivered with care, consistency and integrity. Your role allows the service delivery team to focus fully on supporting women and leading change.

We are looking for someone experienced, proactive, organised and confident in delivering on tasks. Someone who values collaboration, co-production and working in a culture rooted in trust, flexibility and compassion. You will thrive if you enjoy creating calm, clear systems that enable everyone to do their best work.

This UK based, (majority*) remote position is part of a small, friendly team committed to learning, reflection and continual improvement. As the organisation grows, you will play a key role in strengthening processes and shaping how our operations evolve to support women safely and sustainably.

Key Responsibilities

Responsibilities will include both strategic oversight and hands-on administrative tasks.

Operations & Systems:

• Maintain and improve organisational systems, processes, and infrastructure.

• Lead on day-to-day operational decision-making.
• Implement, manage, maintain, and develop the organisation’s CRM system.
• Ensure accurate data collection, reporting, and insights to support evaluation and strategic decision-making.

Human Resources:

• Lead recruitment, onboarding, HR administration, and ongoing people processes.
• Maintain HR policies and wellbeing support systems in alignment with staff feedback and co-produced organisational culture.

Finance & Administration:

• Oversee budgets, day-to-day financial processes, working with an accountant, and financial reporting.
• Work with the Director on long-term financial planning.

Policies & Compliance:

• Keep policies up to date and ensure regulatory compliance.
• Lead GDPR, data protection, and risk management.

Marketing & Communications (administrative support):

• Support the organisation to deliver timely newsletters by coordinating the content, managing the template and sending the newsletters
• Manage the organisation's online presence by making website updates and posting on socials from the content provided by the team.

Workload and priorities will be agreed with the Director to ensure the scope of the role is manageable within part-time hours.

Skills and experience required

· Strong organisational and administrative skills across operations, HR, finance, governance and communications.

· Financial literacy, including bookkeeping, budgeting, and liaising with external accountants.

· HR administration experience, including recruitment, onboarding, and record keeping.

· Proficient in IT systems, CRM platforms, data security protocols, and website/content management.

· Excellent communication and interpersonal skills with confidence, liaising with the Directors.

· Ability to manage competing priorities, respond to ad hoc requests, and work independently with initiative.

· Experience in a charity or small organisation

· Experience with CRM systems used in membership/support services

· Interest in women’s services or trauma-informed practice

· Desire to work in a purpose-led role and align with our small-team culture (essential).

Current operational days Tuesday, Wednesday, Thursday.
1 year contract (extension is subject to funding)

*Please note this role is mainly remote with expectation to attend a monthly in-person meeting at our office in Tameside or within Greater Manchester. There may also be expectation to represent the organisation across GM when required. We class this as desirable rather than essential.

The Salvation Army is recruiting a Head of Data Insight. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action. 

One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Data Insight who will be responsible for ensuring internal teams have the knowledge at their fingertips to make informed fundraising decisions and improvements across the supporter experience.

As Head of Data Insight you will lead your team to provide essential audience and financial insights, underpinning marketing and fundraising activities, with a key focus on building frameworks to monitor effectiveness, support financial reconciliation and foster a high degree of trust within the data function. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a data insight strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values. 

To be successful in this role you will have; 

• Substantial experience of delivering data insight within a complex organisation 

• A confident people leader and collaborator 

• Ability to influence at a senior level and inspire and motivate colleagues. 

This is an exciting time to join The Salvation Army. If you are an ambitious experienced data insight expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for. 

To apply:

To find out more and to progress an application, please download the Candidate Pack and email us to arrange a chat with the THINK Recruitment team. All suitable candidates will be required to undertake the selection process outlined in the Candidate Pack including those who express interest directly through the TSA website. 

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy. 

Location:

The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. We require the post-holder to work a minimum of 2 days per week from THQ. 

Timeframes: 

Role closing: midnight Tuesday 27th January – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date 

1st Stage interviews (virtual): Wednesday 4th February 

2nd Stage interviews (in person): Thursday 12th February 

We are looking for someone with great communication and project development skills to join us as a LiveLife Project Coordinator. Joining a busy and highly effective team, this role will help deliver two major programmes of work for Lingen Davies. With a primary focus on cancer awareness raising to address health inequalities (early diagnosis, cancer screening and prevention), we use a range of activities and settings to effectively engage with the public and target communities. This work is focussed in the following areas:

• Cancer Champions Project (focus on Telford). Working in partnership colleagues, along with NHS Shropshire Telford &Wrekin, and Qube, to deliver and maintain the Telford component of the project.
• LiveLife community cancer awareness programme. Our Lingen Davies community health promotion initiative, bringing cancer awareness to communities across the region.

Opportunities and demand for our projects are growing, and we’re looking for a capable, enthusiastic and self-motivated person, who is passionate about improving health outcomes across our community. If this sounds like you, we would love to hear from you.

Please note, this role involves significant travel across our region. Therefore, a full UK driving licence and access to a vehicle is essential.