IT Jobs in Greater London

The Web Designer / Developer will be responsible for the design, layout and coding of websites. You will be involved with the graphical and technical aspects of websites and also the maintenance and update of existing ones. You will directly report to the Directors, cooperating with the social media/marketing team.

You will design captivating and compelling work that supports and drives Al-Khair Foundation’s consistent and meaningful media coverage to continually promote greater public awareness of the organisation.

Main Responsibilities:

• Write the programming code, either from scratch or by adapting existing website software and graphics packages to meet business requirements
• Monitor the website’s performance and identify any technical problems
• Collect and analyse site analytics
• Ensure on-page SEO
• Discuss technical solutions with clients and providing innovative new ideas to solutions
• Work on future products, including creating an intranet for staff
• Maintain a high awareness of industry’s issues and trends.

For further information and to apply, please click the 'How to apply' button and follow the instructions.

Digital & IT Manager

Salary: £47,840p.a.-£49,920p.a. (dependent on location)

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hour’s system of working and enhanced family friendly policies

Contract: Permanent

Hours: Full time, 37.5 hours per week

Location: Wigan or London (with hybrid working available) or remote based

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

As we’re moving forward we recognise that a diverse workforce yields the best results.  We embrace all the different identities in the UK and we want our workforce to reflect that.

Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.

This role is to manage and support the ongoing development of Keep Britain Tidy’s digital and IT infrastructure. Feeding into all digital engagement, digital strategy development, and outsourced supplier management. You will help us to deliver a strong secure digital future for Keep Britain Tidy.

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description.

After reading the application information, if you would love to work with us please apply via the link held. 

As part of the application process you will need to answer 3 questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 09:00, Monday 20 May 2024.

Interviews will be held via Microsoft Teams on Wednesday 29 & Thursday 30 May 2024.

If you require an in person interview, please let us know.

We are readvertising this role after a previously unsuccessful recruitment campaign and we respectfully request no previous applicants. 

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021

Are you a solution focused professional interested in working for a leading charity?

About the role

St Mungo’s is one of the only organisations whose frontline workers are out, every night, to bring people in from the streets. Together, we can make tonight the last night on the streets for thousands of people.

St Mungo’s has embarked on an exciting period of change. We are looking for a talented and ambitious individual who can join us as a Business Analyst. You will support us in improving the quality, efficiency, and usability of our systems and processes.

Becoming part of our change programme, you will be based in the Transformation team, but will be expected to work with colleagues across the organisation, particularly IT.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week from home, or other St Mungo’s London or regional locations

About you

To be successful in this role you will be confident performing business analysis on assigned projects. Communication is also key in this role as you will be ensuring that business needs are clearly articulated and shared with IT and Transformation whilst providing translation of technical and business language for wider understanding.

You will build and maintain stakeholder relationships within relevant teams, especially project teams, supporting teams throughout planning, implementation, and development and design phases of projects. This will include performing requirements management and ensure that governance milestones are properly met.

To be successful in this role, you will;

• Be highly efficient with strong attention to detail 
• Understand working in a mission-based organisation
• Have some relevant experience and/or qualifications (Green Belt Six Sigma or other related qualifications) 
• Be able to translate technical information for non-technical users
• Be an effective communicator with strong report writing skills and not afraid to call out risks and/or failing performance
• Consult, draft materials, and deliver training on business analysis tools and techniques as requested by the Transformation Programme Manager
• Be a team player able to work effectively within and across teams

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 13 May 2024

Interview and assessments on: TBC

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Are you a solution focused professional interested in working for a leading charity?

About the role

St Mungo’s is one of the only organisations whose frontline workers are out, every night, to bring people in from the streets. Together, we can make tonight the last night on the streets for thousands of people.

St Mungo’s has embarked on an exciting period of change. We are looking for an organised and determined individual who feels comfortable working in and leading multi-disciplinary teams. Not only should you be driven to work on the most complex projects in the organisation, you should feel comfortable supporting and training colleagues in project techniques to improve general efficiency.

As a Change Manager, you will be part of a central PMO, but will be expected to work across the organisation as we deliver St Mungo’s Transformation Programme.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week from home, or other St Mungo’s London or regional locations. 

About you

You will be able to demonstrate a successful track record of leading and managing large and/or complex change programmes, particularly involving structural, operational and process change.

Proven success of working with all levels of management and leading and influencing teams of people (directly and indirectly), ideally within a Transformation and/or Business Change environment will be key.

To be successful in this role, you will also have;

• Strong people skills, with the ability to influence key stakeholders
• Excellent written and verbal communication skills, including accuracy and attention to detail
• Understanding of digital technologies used in internal communications
• Ability to work on own initiative and manage multiple priorities, working under pressure and to tight deadlines
• Ability to apply skills and experience to St Mungo’s context and deliver change communications that are appropriate as well as effective
• Demonstrable experience or qualification in a recognised change management technique (PROSCI, ADKAR) - If not, then ability and commitment to gain a qualification as part of performance management will be considered
• The ability to consult, draft materials, and deliver training on change management tools and techniques as requested by the Transformation Programme Manager

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 13 May 2024

Interview and assessments on: TBC

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

Your role will include:

• Managing a mixed environment of Cisco and Aruba infrastructure
• Improving infrastructure services by working closely with the project delivery team to deliver a £26m IT refresh across our academies
• Building and maintaining strong relationships with departments and academies to ensure that the long-term strategic planning and delivery of core infrastructure services align with business requirements

A full list of duties and responsibilities can be found in the Job Pack.

We would like to hear from you if you have:

• A relevant Cisco or Aruba qualification
• A minimum of three years' experience in a similar role
• A proven track record in working to strict timescales and of working with staff at all levels
• Experience of working in an on-site IT based Customer Service position
• Extensive experience of deploying and maintaining Cisco Catalyst and Aruba CX switching and wireless
• Experience of working with Aruba Central and centralised management of network infrastructure
• Experience of hybrid environments (Microsoft Office 365/Azure)
• Experience of managing Microsoft desktop and server products (Windows 10,11/ Windows Server 2022)
• Experience of Microsoft DHCP and NPS
• Detailed knowledge of different cyber technologies across infrastructure protection, application security and information protection

For a full person specification, please download the Job Pack.

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

Are you an enterprise or solutions architect who is passionate about technology? Looking for an opportunity to use your skills to contribute to improving animal welfare?
We’re looking for an Enterprise Architect who will guide the organisation through ongoing digital transformation and optimisation initiatives.

About this role:
As Enterprise Architect, you will:

• Bring the IT architecture strategy in line with the charity strategy to allow Dogs Trust to achieve its objectives in the most effective way,
• Own the overall architecture domains for the charity,
• Produce, maintain, and communicate Enterprise Architecture artefacts, as well as developing policies and standards,
• Work closely various internal business leaders: including subject matter experts, project managers and Business Analysts, and external solution architects to deliver solutions for the organisation.

About you:
To be successful in this role you will need broad technical knowledge, with the ability to design end-to-end systems at a high level, with a clear understanding of a number of applications. We are using Salesforce and Informatica, so we’d love to hear from candidates with experience in these. You’ll also need to be a self-starter, who is passionate and motivated about delivering solutions and takes a proactive, strategic approach. It’s also important that you’re a people person, who is a great team player and excellent communicator, with the ability to engage colleagues from different parts of the organisation, and bring them on the transformation journey with you. Additionally, you’ll need a commitment to the aims and objectives of Dogs Trust.

About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About this team:
The IT department is responsible for the ongoing management and development of critical business systems that contribute to the overall success of Dogs Trust activities. The department focuses on delivering innovative solutions to support transformation initiatives and operational services across the charity.

To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust.  We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The Integrations & Imports Team manage a wide range of data sources which feed into our CRM (currently The Raiser’s Edge). We also help to ensure data quality pre- and post-import as well as resolving causes of errors.

About the Role

The Integrations & Imports Team handles large volumes of incoming supporter data which is vital for our fundraising, campaigning, and volunteering activities. Due to internal opportunities, we are seeking a fixed term Senior Imports Officer to work in a very varied role to:

• Help the Team ensure seamless and timely delivery of high-quality data
• Spot and fix data problems
• Help check and clean data
• Maintain existing and develop new imports as required 
• Work with and support colleagues within the Team and in other stakeholder teams across Crisis

About You

To be successful in this role you will love data and enjoy managing data. You will also be:

• Multi-talented, ideally a finely balanced combination of detective, troubleshooter, problem solver, code developer, service deliverer
• Multiskilled with a strong mix of data skills, technical skills and people skills
• willing to jump in and learn or adapt as necessary
• eagle-eyed at spotting data inconsistencies and picking up on data issues
• conscientious and quality driven whilst still able to achieve results
• dedicated to providing a high level of support & service to everyone you work with
• able to manage multiple tasks, seemingly needing resolution at the same time

You will have experience in some of: data management, data quality, data coordinator, data administrator, imports administrator and some of SQL, Excel, Raiser’s Edge, data pipelines, ETL/ELT methodologies

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 

Location: The post holder will have a normal place of work in Hampton Hill, London Borough of Richmond upon Thames and will be required to travel throughout the borough to support our other offices and outreach venues.

Hours: This role is for 28 – 35 hours per week depending on ability to carry out IT management alongside other duties. We are open to part-time, job-share, and/or flexible working requests. Normal working hours 9.00 – 17.00 excluding lunch break. Some evening attendance is required at governance meetings – time off in lieu will be offered.

Background

Citizens Advice Richmond (CAR) is a thriving advice organisation that is part of the national Citizens Advice network. We provide information, advice and casework support to around 5,000 people a year. Our services are delivered by a team of around 17 paid staff and 75 volunteers. We have a typical annual turnover of £700,000 and in addition to our core advice service, funded by Richmond Council, we have a range of projects funded by other charities. 

This is a unique and crucial position in our charity – it is not client-facing but is essential to the running of the organisation. We need someone motivated by our aims and dedicated to ensuring the smooth and efficient running of our ‘back-office’ functions. 

It is your approach that is most important – you must be flexible, approachable and able to deliver on commitments. For this role, you must have experience in a similar role.

Role purpose

The post-holder will lead on premises, facilities, IT and personnel and administration systems to support the effective delivery of CAR services to clients and management of the organisation.

Reporting to the CEO and responsible for the management of administration volunteers, the post holder will lead on maintaining our office systems and processes.

We are a friendly and diverse office. We support clients across our community, and aim to reach the most vulnerable and excluded in our community.

Closing date for applications:Rolling – if we fill the role we will withdraw the advert

Inter Mediate

Inter Mediate (IM) is a unique and discreet London-based peacemaking organisation established in 2011 to support behind-the-scenes peace negotiations in some of the world’s most challenging conflicts. This role offers an exciting opportunity to join the senior management team of a small high-impact organisation working at the leading edge of international peacemaking.

Reporting to the Deputy CEO and working closely with the CEO and the Financial Director, the Operations Manager will lead Inter Mediate’s institutional, Human Resources and project-support systems to keep the organisation running smoothly and ensure we are equipped to deliver the best results.

A successful candidate will be a motivated self-starter with senior management experience in operations, preferably for a non-profit organisation. You will be familiar with the fast and sometimes unpredictable pace of an international operating environment, and confident in handling challenges as they arise. You will be comfortable working collaboratively within a small team and engaging credibly with a wide range of people from senior government officials to project interlocutors in the field.

Key Responsibilities

A) Governance and Institutional Compliance (with the Deputy CEO and senior management)

• Lead the development and implementation of IM’s operational planning, in coordination with the CEO, Deputy CEO, Finance Director, staff, Trustees and supporters.
• Ensure that Inter Mediate complies with its charitable and legal obligations.
• Prepare, attend and minute Trustee and Committee meetings.
• Develop and implement quality improvement process for institutional policies and project delivery to keep Inter Mediate ethical, efficient and delivering value for money.
• Source, manage and review all professional services and suppliers engaged by Inter Mediate including banking, legal advice, accounting and auditing.

B) Human Resources and Office Operations

• Oversee Inter Mediate’s recruitment process and work with the Deputy CEO to ensure that we have fair procedures for benefits, training, probation, diversity and inclusion, gender pay gap, safeguarding, grievance and disciplinary matters.
• Oversee the contracting and on-boarding for new staff, consultants and trustees.
• Manage day-to-day HR functions and queries, including leave recording systems.
• Conduct staff remuneration and salary benchmarking exercises with the Deputy CEO.
• Update and maintain the employment handbook policies and procedures.
• Oversee office operations, equipment and facilities management.

C) IT, Security and Risk Management

• Ensure that the IT and communications systems are optimally configured for effectiveness and security, and that staff can operate them as necessary.
• Ensure Inter Mediate has robust risk mitigation systems and training for staff.
• Ensure Risk Assessments and security plans are completed by staff prior to staff travel.
• Ensure Inter Mediate has a viable business continuity plan.
• Maintain and review the Risk Register for the organisation with the Deputy CEO.

D) Financial Management (with the Finance Director)

• Work closely with the Finance Director to ensure that operational and financial planning processes and decisions are mutually informed and fully aligned.
• Strategise with the Finance Director and Deputy CEO to ensure all wings of the organisation work together to advance the best interest of the institution, its staff, projects and donors.

Experience, qualifications and skills:

• At least 8 years experience leading charity operations at a senior level spanning institutional compliance, Human Resources, IT, security and project support services, ideally in the non-profit sector.
• Track record of excellent business decisions for institutions under UK charity law operating in an international, multi-donor environment.
• Extensive experience of supporting Boards and Board committees at a senior level in a non-profit context.
• Some knowledge of project support mechanisms required for smooth delivery of peacebuilding, humanitarian, human rights or political projects in high-risk environments.

• Evidence of ability to both lead and service a complex network of external relationships.

• Graduate with a relevant degree and, preferably with relevant post graduate qualifications or relevant experience.

Attributes:

• Strong people management, collaboration and team building skills
• Excellent business planning and decision skills, and a sound understanding of operational and financial management in charities.
• Proven commitment to designing effective and enabling systems for organisation management in support of effective delivery
• An appetite for innovation and awareness of how experience can become organisational knowledge
• You will be able to work well under pressure and provide a grounded presence to the operations team
• Excellent written and spoken English
• Other language skills are desirable
• Good verbal communication skills and the ability to represent IM to a wide range of stakeholders
• High levels of energy and personal resilience

Working at Inter Mediate

A normal working week consists of 35 hours (or pro rata for part-time). Our office operates between 8am and 6.30pm with core hours from 9.00am to 5.00pm. Inter Mediate operates a hybrid working model, with at least 2 set days per week in the office in London.

Benefits include: (pro rata) 25 days holiday, pension contribution and private health insurance (following successful completion of the 6-month probationary period).

To Apply by 22nd May 2024 :

Send a one page cover letter explaining why you would be a good candidate for this position, and a CV.

 IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. Inter Mediate welcomes applicants from diverse backgrounds.

 Only full applications will be considered. Only short-listed candidates will be contacted.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

This is a new and exciting role, and you will be able to make it your own. As the Head of Planning at Scope, you will play a crucial role in shaping our organizational strategies and ensuring effective resource allocation. You will provide the senior leadership team and key stakeholders with confidence on how we are doing and the insight to make effective strategic decisions.

12 months fixed term, 35 hours per week

Location: Here East or another Scope office with flexibility to work from the office and from home.There is a clear expectation of regularly spending time in the Here East office with teams whenever needed as well as occasional travel to other locations.

The role

This role is in our Operational Performance team. You will work with the CFO and finance team to make sure our plans match our budget, the strategy and the three-year plan.

As the Head of Planning, you will:

• Work together with leaders to create and improve our organisation's plans and make sure our plans help us reach our goals.
• Review how Scope manages and monitors large scale projects
• Keep track of how we're doing using important measures.
• Include disabled people in making decisions.
• Lead and help make our organisation better.

 For more information about the role’s responsibilities, and the skills and experience required please use the link to job description.

About you

To be successful in this role we are looking for someone who has:

• Proven ability to work collaboratively and drive results.
• Experience in project management and financial planning.
• Excellent communication and interpersonal skills.
• Strong organisation and problem-solving skills
• Can effectively communicate complex information to diverse audiences, in an accessible way.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect, and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

At Parkinson’s UK we are developing and expanding our data team. This is an exciting opportunity for an experienced Data Analyst to join an evolving team in a new role and be part of a critical area of the charity that supports and underpins the key work of Parkinson’s UK. 

We’re looking for someone with proven experience of working effectively in data manipulation, analysis, reporting and insight with strong attention to detail, and an inquisitive approach and critical thinking.

About the role 

You’ll take a leading role, working with a wide range of stakeholders, in delivering high-quality analysis of existing data, and collecting data from new sources, to evidence our impact - enabling the charity’s Community Directorate to make more data- and evidence-based decisions.

Our Community team leads our work supporting people with Parkinson’s, their families and carers, ensuring that everyone has access to the best care and support from health services and from us. They deliver services to individuals and communities across the four nations including information and support, community development, volunteer support, and local group support.

What you’ll do:  

• Work closely with stakeholders from across the Community Directorate to identify opportunities for data and insights to support their work, and gain a deep understanding of the initiatives delivered and supported across the four nations of the UK and review the use of data and insight.
• Work with colleagues in the Data and Tech teams to design and establish new data capture approaches, ensuring data is of high quality and fit for purpose, and collaborate with Analytics & Insight team colleagues to build intuitive, engaging dashboards that enable stakeholders to self-serve for insights
• Conduct high-quality analysis projects that deliver impact through the use of robust techniques and appropriate tools
• Present compelling project outputs and recommendations to internal and external decision makers, using insight to drive positive action for the charity
•  

What you’ll bring:

• Strong numerical skills, SQL knowledge, and report writing skills 
• Ability to talk about data in plain English to people from diverse backgrounds and at different levels of seniority, with experience building rapport and relationships with multiple stakeholders across different teams 
• Curiosity about Parkinson’s UK and how we can better support people living with Parkinson’s 
• Empathy with the aims, goals and values of the charity, and a commitment to work towards achieving these 

This is an exciting time for Parkinson’s UK and we would love you to join us!

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Digital CRM Migration Specialist

We have an exciting opportunity with a 12-month fixed term contract where we are looking for an experienced digital marketer who is process and data driven. This role is integral to migrating digital systems and processes to a new CRM database, improving them as we optimise new functionality. This is working as part of a transformational project team to ensure Mencap is set for the future for supporter engagement.

 As the Digital CRM Migration Specialist, you will be responsible for defining digital data points and mapping digital data flows through to the new CRM and Marketing Cloud. This will mean supporting the CRM steering group in defining digital user journeys and optimising the configuration of our new CRM and Marketing Cloud to ensure we optimise their functionality to ultimately raise vital funds and mobilise key audiences to support people with a learning disability.

 This is a 12-month fixed-term contract, full-time role.  We offer flexible working with at least one day per week (Tuesday) based in our London office near Aldgate East and Liverpool Street stations.

 At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

 Does the following sound like you?

· We are looking for a person who can hit the ground running.

· You will have extensive experience and understanding of digital marketing platforms and CRM databases

· Excellent project management, user journey and data mapping experience

· Ability to build strong, positive working relationships with internal and external stakeholders

· Experience working within fundraising and or campaigning teams

· Experience of Salesforce, Marketing Cloud.

· Experience of Impact Stack, Dot Digital an advantage

 We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme

· Service related sick pay when 6 month probation is completed

· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.

· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness

· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months

· Interest free season ticket loans

· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras.

· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.

· Free access to round the clock employee assistance program for advice and support

· Quarterly award scheme and recognition at every 5 years through our YouRock program

· Access to award winning training and development

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

· providing advice through our help lines and web sites

· campaigning for the changes that people with a learning disability want

Schedule of Services:  Statement of Work (SOW)

Consultancy Title: Microsoft Apps Developer for Travel Request Automation

Location(s) where the Services are to be performed: Remote 

Contracting Manager: Director of Supply Chain and Operations

Dates: to start in May 2023, and expected to be developed, tested and live within 3 months

Role Classification: Depending on the nature of services this contract will require the consultant delivering these services to have undertaken Standard or Advanced pre contracting checks

Scope and Nature of Services

Relief International (RI) is a leading nonprofit organization working in 14 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty. 

RI is seeking proposals from Microsoft App developers to develop an automated Travel Request Form (Lot 1) and Expenses Claim Form (Lot 2) within RIs Microsoft environment. The Forms will need to be able to populate relevant budget code data from RIs finance management system (Oracle Netsuite), use RIs single sign on (SSO) and MS Identity Service (EntraID) and preferably be able to work offline (sync’ing when the user has internet connectivity). Based on the data collected in the forms RI also requires a dashboard of relevant data to be generated using PowerBI (Lot 3).

Developers should bid for both Lot 1 and Lot 2 separately. The fees for Lot 3 (PowerBI) will be agreed with the successful bidder on completion of the initial scope of work related to Lots 1 and 2 and as such no quote is required for Lot 3 in this submission..

RI is open to revising its requirements based on recommendations from a developer where this can improve the functioning of the forms.

RIs IT department will be part of the developer selection process, and will review and sign off on all deliverables prior to any payment.

Lot 1: Travel Request Automation Requirements

A Travel Request (TR) form is to be created in Microsoft (MS) Apps, with an approval workflow automated using MS Automate, and using MS Lists if needed. It will be run on RIs SharePoint, and accessed the RI Sharepoint MyApps page. It can also preferably be used offline, with the data synchronising when a user has internet access. 

Any RI staff can access and create a TR and submit it for approval in the RI MS environment. The fields for the TR are defined in Annex 1. Note that Annex 1 is broadly based on the RI pdf Travel Request form (with some differences), which is available in Annex 5.

Once a TR is submitted for approval it obtains a system generated unique serial number and follows the approval process and subsequent actions as outlined in Annex 2.

Once a TR is approved a traveller receives an approved TR via email, with a link to a form they can save and/or print, which they use to book relevant travel.

Traveller draft and approved TRs will be available for a traveller to access at any time on a dashboard within the RI Microsoft environment that only shows those relevant to the Travellers RI email address.

Lot 2: Expenses Claim Form Automation Requirements

A form is to be created to support Expense Claims and Cash Advance Settlements, called the Expense Report Form (ERF). 

The ERF is to be created in Microsoft (MS) Apps, with an approval workflow automated using MS Automate, and using MS Lists if needed. It will be run on RIs SharePoint, and accessed the RI Sharepoint MyApps page. It can also preferably be used offline, with the data synchronising when a user has internet access. Any RI user with access to RI SharePoint can complete and submit this form. Based on the data collected in the forms RI also requires a dashboard of relevant data to be generated using PowerBI (Lot 3)

Any RI staff can access and create an ERF and submit it for approval in the RI MS environment. The fields for the ERF are defined in Annex 3. Note that Annex 3 is broadly based on the RI Expenses Claim Form (with some differences), which is available in Annex 6.

The ERF must be able to link with an approved TR (lot 1) in such a way that once a user has opened a new ERF they can point the ERF to a particular TR which then auto-populates relevant fields into the ERF (see Annex 3)

Once an ERF is submitted for approval it obtains a system generated unique serial number and follows the approval process and resulting actions as outlined in Annex 4.

Once a TR is approved a traveller receives an approved TR via email, with a link to a form they can save and/or print, which they use to book relevant travel.

Consultant Profile and Submission Requirements

RI is seeking a developer who

• Has significant experience with developing such automations within customer Microsoft systems
• Is registered as a consultant and can provide formal invoices against which payment will be made within 30 days of satisfactory sign off of work by RI

Proposals must include

• The developers CV, showing relevant experience with MS Apps, MS Automate, MS Identity Services, MS Identity Service (EntraID), MS Lists and MS PowerBI, as well as experience with integrating data from other systems (e.g. Oracle Netsuite)
• A supporting letter with
  • a fixed price cost for Lot 1 and Lot 2 separately, including any VAT
  • your hourly or daily rate for any additional work related to Lot 3
  • examples of similar work completed in the past 2 years
  • a proposed timeline for the work, which must include
    • at least 1 detailed scoping session with relevant RI staff to finalise the requirements
    • at least 2 review cycles by RI staff to ensure the final product meets RIs needs.

RI Values.

Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values: 

We value:

• Integrity
• Adaptability
• Collaboration
• Inclusivity
• Sustainability 
   

How to apply.

To apply for this post, click on the “Apply” button in the job advert page.

• You will be asked to upload a CV and your proposal (timeframe and activities plan) to completing the consultancy.
• Your proposal should be no more than 2 pages long and explain and how your skills and experience make you a good fit. 
   

Closing date. April 30, 2024

Relief International has a zero-tolerance policy for unlawful harassment, sexual exploitation and abuse. Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment. 

All team members are expected to abide by our Code of Conduct. 

Recruitment to all roles in Relief International include a criminal records self-declaration, references and other pre-employment checks, which may include police and qualifications checks.

We currently have an exciting opportunity for an experienced individual to join our team as a CRM Technical Lead. You will join us working 35 hours per week, on a 24-month fixed-term contract basis and will be based remotely. In return you will receive a salary of up to £48,444 per annum plus excellent benefits.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Cats Protection is moving into an exciting stage in its digital transformation journey with the implementation of Microsoft Dynamics as its new Customer Relationship Management functionality. This role will be part of a core delivery team leading the charity through discovery and implementation of the system and work closely with the existing IT team.

Responsibilities of our CRM Technical Lead:

As our CRM Technical Lead you will be responsible for providing expertise on CRM software functionality, data management and IT business processes. You will ensure all assigned immediate development work, upgrades, and support requests are dealt with to agreed levels of service and customer satisfaction. Ultimately ensuring the non-functional requirements are delivered and supporting the delivery of functional requirements whilst supporting and assisting with other staff within the IT Applications team and across the IT department.

What we’re looking for in our CRM Technical Lead:

- Recent or current knowledge and experience (within last three years) in dynamics 365 implementation as a technical lead, CRM and fundraising - essential

- Experience in product ownership/leading CRM replacement projects or large process change - essential

- Proven experience in stakeholder management, dealing confidently and persuasively with stakeholders

- Exceptional communication skills and ability to deal with all departments across the organisation

- Good knowledge and understanding of IT concepts and architectures and implementing and delivering IT services

- Organised with good planning skills

- Understanding of cloud hosting services

What we can offer you:

• salary of up to £48,444 per annum plus excellent benefits
• generous annual leave entitlement
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 6th May 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.