Digital & Content Officer

About Kidney Care UK

7.2 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.

For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.

Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.

We’ve grown significantly over the past five years, so it is an exciting time to join Kidney Care UK, but this is just the start.

We have an ambition to reach and engage more kidney patients over the next five years, and our content strategy will be key in allowing us to significantly raise the profile and impact of the charity at a time when this is more crucial than ever.

About the role

As part of the digital and content team you will be asked to write compelling content and use your analytics and UX knowledge to iterate and improve it, helping us reach as many kidney patients as possible. You will get the opportunity to create different kinds of content, test your ideas and learn new skills. Joining our small, friendly and ambitious team, you will play a vital role in helping communicate the transformational work of the charity and deepen our engagement with everyone affected by kidney disease in the UK.

This is a full time role, working 35 hours per week. It is expected that a minimum of two days per week are spent at our Head Office in Alton, alongside the rest of the team. 

About you

We are looking for an enthusiastic, positive team player who works well in a fast-paced environment. You will enjoy creating content that is accurate and accessible and coming up with creative solutions to empower our users with information. You will have excellent written communication skills, a good understanding of web publishing requirements and the ability to use feedback, analytics and engagement data to evaluate and improve content.

If you are passionate about creating compelling, informative and accessible content for people who are managing a long term health condition we would love to hear from you!

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families.

• Flexi-time – we are flexible about start and finish times, and flexible about your location, although there will be a requirement to attend our Head Office in Alton, times to be agreed.
• Annual and Christmas leave – we offer 25 days annual leave for full-time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into our generous salary sacrifice pension scheme with employer contributions of 8%.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Third Sector and Charity Comms.

For more information about Kidney Care UK please visit our website. 

Application Instructions

To apply, please click the Apply now button. You will be applying directly through the Charity Job website. You are required to attach a cover letter detailing concisely why you feel you are suitable for the role, referencing the skills and experience outlined in the job description and person specification below. 

Applications received through any other means will not be accepted. Please ensure you include a cover letter.

A DBS check may be required of the successful candidate and you must have the Right To Work in the UK.

First round Teams interviews will be held on Thursday 10th December.

We look forward to hearing from you!