Jobs

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Worker to play a pivotal role in our Coxley House Registered Care Home in Tower Hamlets.

Sounds great, what will I be doing?

This role involves ensuring the safety and security of both the building and its service users during night hours, through regular patrols, monitoring CCTV and emergency systems, and completing health and safety checks. The postholder will deliver person-centred, responsive support tailored to service users' evolving needs, including during mental health relapses or crises. They will co-produce risk assessments, crisis and safety plans with service users, their families, and professionals, while also supporting outcomes related to wellbeing, safety, and positive engagement. The role includes intensive support around substance misuse, caretaking responsibilities such as housing management and cleaning duties, and conducting regular flat checks to maintain a safe and supportive environment throughout the night.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have proven experience supporting individuals with mental health and complex needs, with additional experience in substance misuse support being desirable. They will have a solid understanding of recovery-focused approaches and co-production, along with the ability to design and deliver activities that build confidence, reduce anxiety, and support self-defined recovery goals. A strong knowledge of relevant legislation, including welfare reform, the Care Act, and housing pathways, is essential. The candidate must be confident in engaging clients in assessments and collaboratively developing, reviewing, and auditing support and safety plans. Proficiency in MS Office and case management systems is required, as is the ability to manage basic building safety issues and handle petty cash accurately. Excellent spoken and written communication skills, flexibility to work evenings, weekends, and bank holidays, and resilience in challenging situations are key to success in this role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Coxley House Registered Care Home in Tower Hamlets.

Sounds great, what will I be doing?

In this role, the individual will manage a caseload of clients requiring early intervention or preventative mental health support, delivering group activities and co-produced programmes that empower service users to achieve their goals. They will clearly communicate the service model to ensure full participation, support clients in engaging with professionals across the community, and help develop peer support networks and community-based initiatives. The role involves working flexibly as part of a team to meet service needs, ensuring the safety and wellbeing of all users, and maintaining accurate and confidential records. Additionally, the individual will participate in supervisions, reviews, and core service tasks, ensuring referrals and assessments are completed effectively and on time.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have experience managing a caseload of individuals needing early intervention or preventative mental health support, and be confident in delivering group activities and structured programmes. They will be able to clearly explain service aims and pathways to enable full service user engagement and co-production of support. Strong interpersonal skills are essential to empower clients in working with a range of community professionals, including mental health teams, housing providers, and employment services. The candidate must be a flexible team player, capable of supporting service coverage and contributing to the development of community-based activities, peer networks, and other empowering initiatives. They will also be expected to monitor the wellbeing and safety of service users, maintain accurate and confidential records, ensure timely referrals and assessments, and proactively contribute to the smooth running of the service. A commitment to ongoing supervision, appraisal, and continuous improvement is essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The Partnerships Officer at the Arts Marketing Association will play a vital part in developing and nurturing meaningful relationships with the AMA’s external partners, sponsors, and funders. The role will directly support the AMA's mission and help generate essential income.

We are looking for someone who is friendly and welcoming, provides great customer service, and has excellent attention to detail. We’re also looking for someone who supports and believes in our organisational values and is excited about working towards our vision. 

The Arts Marketing Association is a fully remote-working organisation - although we do hold in-person events and team away-days throughout the year - and we also operate a 4-Day Week (see our job pack for more details). Your working hours with us can be flexible depending on what works best for the right candidate. 

Arch is an outstanding healthcare provider delivering primary care to homeless and vulnerably housed patients in Brighton & Hove. We are a committed and experienced team with a passion for improving the health and well-being of people who are homeless or vulnerable.

We are looking to appoint a prescribing ANP or Paramedic ACP to lead our enhanced outreach service, which delivers healthcare on the streets, in day centres, hostels and emergency/temporary accommodation. Our ideal candidate will be a highly self-motivated leader who is organised, driven, open and caring. They will be able to think on their feet, have great problem-solving abilities and be comfortable with the flexibility required for a role such as this. Most importantly they will be dedicated to the delivery of the highest possible standards of care for people who are living without homes in Brighton & Hove. 

Job Title: Housing Officer

Salary: £34,298 - £38,109 per annum. Dependent on skills and experience

Hours: Full time (35 hours per week)

Location: Mainly home based while covering a patch in Aylesbury, Oxford and the surrounding villages in Buckinghamshire. There is a requirement to travel and to visit the regional office for 121’s and Team meetings.  This patch would ideally suit someone living in or around Aylesbury

Benefits: 25 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We own and manage homes in rural and urban locations, and we are England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities 

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

As one of our Housing Officers you will be responsible for delivering housing services directly to the residents on your patch reporting into a Housing Team Leader. You will deliver a full range of tenancy and estate services, including:

• Allocations
• Managing rent arrears
• Managing cleaning and grounds maintenance services
• Undertaking health and safety inspections
• Managing antisocial behaviour
• Dealing with a wide range of other tenancy enquiries and issues.

In this role, no two days are the same and you will have a real impact on people’s lives. 

It’s a great opportunity for someone who has housing management experience and wants to take on a fully generic housing management role.

For more information on the role, please see the attached Job Description.

About you

You will need to be customer focussed and enjoy getting out and about meeting our residents. You will be self-motivated and be able to manage your own time effectively.

As this role is home based, you will need to be able to work under minimal supervision.

You will be organised, have an eye for detail and enjoy ‘getting stuck in’ to resolve resident issues, working in partnership with Hastoe colleagues and external organisations.

You will need to be able to drive and have access to your own vehicle as all our Housing Officers cover their own geographical area.

You will be as committed as we are in developing you in the role with access to training and career development. You’ll also need:

• Housing Management experience 
• Strong communication and interpersonal skills
• Problem solving skills and the ability to handle challenging situations
• Experience of managing a diverse workload and effective task prioritisation
• Ability to understand and implement accurate legal documentation and applicable legislation.

Benefits provided

Annual Leave:  Starting at 25 days, plus bank holiday and an addtional 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level plus 2%, up to a maximum of 8%.

Other benefits include:

• Flexible working opportunities.
• Annual leave increasing with length of service up to a maximum of 28 days (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle and Car Leasing Scheme.
• Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders. 
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.

A personal note from Claire Owen, your hiring manager:

“Working in the Housing team is great because no two days are the same, this role is a great opportunity to join an amazing team and organisation where you will be fully support to develop and progress your career.”

This post is subject to background checks. For more information on this, please see the advert on our Careers Page.

Supporter Engagement and Connection Officer

Location: Sheffield Wilson Carlile Centre

Closing date: 22nd August 2025

Overview of Role:

Church Army’s donors are vital to our future and growth as they underpin the resourcing of our frontline work. Developing and maintaining strong relationships with our donors is therefore equally important.

The Supporter Connection and Engagement Officer plays a key role in developing and deepening relationships with supporters through personal engagement, particularly via phone and email. This role helps to inspire generosity, communicate impact, and ensure every supporter feels valued and connected to Church Army’s mission. The work that the Supporter Engagement and Connection Officer does directly enables our frontline work to happen.

Salary: £24,815 per annum – pro-rated for part-time.

Hours: 23.5 – 30 hours per week.

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave: 25 days, plus Bank Holidays – total 33 days (pro-rated for part time.)

Contract:Permanent

Application Deadline:4pm – 22 August 2025

Interview Date:             Week Commencing 1 September 2025

Next Steps:

For more information on the role, you can find the job description and person specification for the post here.

Make a difference!

Can you lead and grow an award winning charity?

We are Olive Branch Aid (OBA), an award-winning Foodbank charity operating in south London, and we are looking for a dynamic and confident Foodbank Manager to work alongside our newly appointed Foodbank Coordinator as well as an energetic team of more than 60 volunteers. 

We have achieved so much but we have ambitions to do so much more! 

Since beginning 5 years ago, OBA now provides food support for a day for the equivalent of 70,000 people a year. In 2024 we packaged and delivered more than 9 tonnes of food for those needing our services. Check out our website to read more about our journey.

OBA is different

OBA provides a hand-up rather than a hand-out. More than a Foodbank, OBA provides support for 3 months - much longer than most Foodbanks. We also provide an innovative well-being support service that helps service users address the underlying causes of their food needs. In 2024, OBA helped more than 75 households with complex underlying issues, this involved many weeks of telephone calls and meetings and helped prevent at least five families from becoming homeless. OBA also provides free preloved clothing and household goods to help service users get back on their feet.

Since 2023, OBA has its own fully funded premises off Portslade Road next to the Windrush overground station. Despite these successes, we continue to rely entirely on donations for our day to day expenses. As Foodbank Manager, you will help us secure the funding to grow our services and help even more people. 

You will bring:

• A strong track record of fundraising and networking across public and private organisations

• The ability to articulate a clear compelling vision to our stakeholders and funders

• The ability to develop and implement  effective operational procedures to deliver our goals

• The authority to lead a values driven organisation in a collaborative and inclusive manner

• A strong understanding of the voluntary sector;

In return we offer:

• A flexible part time (32 hr/wk) work environment with hybrid working

• The opportunity to work with a dynamic, ambitious Board of Trustees

• A fully funded business plan with exciting growth opportunities

• A fully funded position complete with NIC and workplace pension

• A diverse, stable and energetic team of volunteers 

If you have questions, please contact Sonya Antoniou-Pamment, Chair of Trustees, for an initial informal chat. We are also happy for you to pop in and see the Foodbank in operation however, as OBA is not open every day, please contact Sonya to arrange a suitable time.

If you would like to apply, please send a covering letter (no more than 2 pages) telling us a little about yourself and how you meet the skills and experience requirements listed in the Job Description. Please include a CV (again no more than 2 pages) and don’t forget to include a contact email and telephone number. The deadline is Friday 22 August 2025. 

We look forward to hearing from you. 

The Sunday Times Best Places to Work 2024 - Medium Organisation

MAIN PURPOSE OF JOB:

The sanctuary offers a home-from-home environment for all our residents.  Under direction you will be required to always provide and maintain a high standard of care and quality of life for all sanctuary residents in a safe and happy environment.  To offer love, comfort, stimulation, compassion, stability and security to all residents including the wildlife, ensuring their environment is the perfect sanctuary.

Under direction, you will be responsible for the welfare and happiness of each resident, ensuring the physical and emotional wellbeing of all residents in your charge, through constant interaction, whilst still maintaining consistently high standards of hygiene for each resident and throughout the sanctuary with daily cleaning duties.

There are many physical elements including cleaning, grooming, lifting residents, bending and working outdoors, so the capability to carry out all such tasks is essential. 

A love of animals together with the commitment and dedication needed to enrich their time at the sanctuary, during their latter years of life, and for those pets undergoing palliative care is also essential.  Full training will be given.

MAIN DUTIES AND RESPONSIBILITIES:

Under direction you will be required to:-

i. Care for each resident like your own family, to build bonds with each resident in your charge, to understand each individual character, their likes, dislikes, personality and needs, to be receptive and understanding and have the ability to spot when things are not quite right.

ii. Minimise the trauma to any resident at a time of illness with compassionate care and, if needed, staying with them to reassure and “not clock off” when the shift ends.

iii. Provide stability by way of a routine with regard to meal times, exercise, grooming and cleaning, so all residents feel safe and secure. 

iv. Provide meals, ie breakfast, lunch and evening meals as well as any extra meals required for residents’ needs.

v. Ensure bedding, towels and coats are washed, bowls, toys, grooming implements and curtains are cleaned.  The living quarters for all residents to be spotlessly clean, utensils washed, floors hoovered and mopped.  To be able to add the extra little touches to further enhance their living quarters and surroundings. 

vi. Pick up animal waste from rooms, patio areas and whilst out walking and dispose of in a safe and hygienic fashion.

vii. Daily cleaning duties to include outside areas of the sanctuary ie stables, aviaries, paddocks, yards and cat gardens having regard for the general tidiness and cleanliness of the entire sanctuary.

viii. Communicate with all residents throughout your shift, be compassionate, patient, gentle and fun.

ix. Prioritise own workload as well as work within a team, communicate effectively with other team members, give and receive emotional support at difficult times when a resident dies. 

x. Meet and greet visitors to the sanctuary as and when required.

xi. Liaise with all other staff of the Trust in a flexible manner.

xii. Be familiar with and adhere to The Trust’s procedures, disciplinary and applicable rules and ensure compliance with legislation (Health and Safety, Data Protection, especially the privacy of members, petitioners and volunteers alike).

xiii. At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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​This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.

Brief role description:

The Senior Individual Giving Officer plays an integral role within the Fundraising team at the Forces Employment Charity (FEC). As part of the Marketing, Communication and Fundraising Directorate, you will be responsible for delivery of the core elements of the individual giving programme, developing engaging products and activity across multiple channels to support income generation, identifying new audiences, optimising responses, growing the supporter base and contributing to the lifetime value of supporters.

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Interested? Want to know more about the Charity? Check out our website.

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Eager to know more the role? Have a look at the Job Description attached.

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​What’s in it for you? Check out the Benefits sheet attached.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday 22 August 2025.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

This 21-hour per week position is for someone excited by the prospect of building upon the current strategy and strategic oversight of all safeguarding matters as well as being an advocate for safeguarding across the Synod structure and in its seventy-five churches.

The successful applicant will be willing to work within the Christian ethos of the United Reformed Church and at times travel extensively in Wales.

This post is offered on a five-year, fixed-term contract, in the first instance.

Closing date for applications: 9am on Monday 1 September 2025

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

​

​This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.

Brief role description:

As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, the Corporate Development Manager will be supported to be creative in how they grow and uplift our corporate partnerships. They will have an entrepreneurial approach to their work to identify and attract new partnerships whilst being responsible for the relationship management of our established partners, focusing on stewardship, renewals and smart uplifts.

​

Interested? Want to know more about the Charity? Check out our website

​

Eager to know more the role? Have a look at the Job Description attached.

​

​What’s in it for you? Check out the Benefits sheet attached.

​

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday, 22 August 2025.

​

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

We are looking for a creative and enthusiastic Digital Engagement Executive to support in the delivery of brilliant email campaigns, communications and journeys to help pets and their people. 

As one of Woodgreen Pet Charity's email marketing experts, you’ll champion best practice whilst working on a wide range of email communications designed to acquire, retain and develop new and existing audiences to drive income and engagement. 

You will; 

• Play a key role in the Digital Engagement team’s ambition to develop, nurture and optimise digital relationships with audiences to support engagement and income generation. 

• Support in the planning, development and delivery of a range of email communications to acquire, retain and develop new and existing audiences. 

• Support key stakeholders across Woodgreen to build their digital engagement knowledge by championing email best practice.

• Support public facing teams across Woodgreen with the delivery of an efficient, high-quality digital service. 

• Apply your creativity in the planning and delivery of email campaigns, journey and web content.

• Combine analytical skills with a keen understanding of how to create engaging digital content and email campaigns. 

As well as being passionate about email and harnessing its power to nurture, develop and deepen relationships you will need: 

• Experience of supporting the implementation of digital fundraising or other income-generating campaigns, achieving desired targets and reporting on impact. 

• Demonstrable experience of developing and delivering key messages to a variety of audiences through email and digital content.

• Significant experience of working with email marketing tools and services to deliver broadcast and automated email campaigns and journeys in line with briefs and targets.

• Proven ability to deliver on briefs to write and edit highly engaging email and web copy.

• Strong analytical skills and experience of using data to inform decision making.

• Experience of managing workload across multiple projects whilst working with a range of internal stakeholders.

• Strong working knowledge of ESP tools (DotDigital desirable) and CMS systems (Wordpress desirable).

• Working knowledge of Raiser’s Edge, Dynamics or similar CRM databases.

This is a full time permanent position with the expectation that our successful candidate will work from our Godmanchester site for approximately 1-2 days a month. In return you will receive a starting salary of £28,873 to £35,291 per annum depending on experience which will be complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years.
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary).
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Digital Analyst

Salary: £45,000-£50,000

Locations: London (hybrid)

I'm currently working with a well-known charity, going through initial stages of a digital transformation looking for a Digital Analyst with strong knowledge of Google Analytics and Google Tag Manager. As the Digital Analyst, you will help in offering campaign recommendations and optimisation's, setting KPI’s and summarising these using reporting dashboards. You will have the opportunity to further develop the organisation's understanding of GA4!

This is an outstanding opportunity for a Digital Analyst who is looking to work for a worthwhile cause and to help improve their web analytics function. If you have a working knowledge of GA4 and GTM and a keen interest to develop your web analysis skills, then this is the perfect role!

The Digital Analyst will benefit from a flexible working environment and exposure to important projects.

Skills that are required for a Digital Analyst are:

• Experience using Google Analytics 4 & Google Tag Manager

• Ability to produce actionable insights

• Experience creating dashboards (Power BI, Looker Studio)

• Comfortable influencing stakeholders

Digital Analyst / Web Analyst / Google Analytics / Google Tag Manager / GA4 / Insights

Understanding Recruitment is acting as an employment agency for this vacancy.

Service Support Engineer

Salary: £33,000-£44,000
Location: Home-based
35 days annual leave, generous pension, enhanced carer & disability leave, tech allowance

I'm working with a national charity undergoing major digital transformation to recruit a Service Support Engineer to join their IT operations team. This is a fantastic opportunity for someone with a passion for technology, great communication skills, and experienced in 1st and 2nd line IT support.

You'll be part of a collaborative, mission-driven organisation that’s committed to delivering great technical support to staff across the UK. In this role, you'll support day-to-day IT operations, solve problems, manage support tickets, and help maintain critical systems – all while working with cutting-edge tools like Microsoft Intune, Office 365, and Active Directory.

What you’ll be doing:

• Delivering excellent 1st and 2nd line support for staff across multiple locations
• Managing incidents and service requests through the ticketing system
• Installing, configuring, and troubleshooting hardware and software, including laptops, printers, mobile devices, and network equipment
• Supporting Office 365, Active Directory, and remote access tools
• Assisting with onboarding/offboarding, asset management, and MDM setup
• Travelling to offices and service sites to provide face-to-face IT support when needed

Skills required for the Service Support Engineer:

• Hands-on experience with Microsoft Intune, Office 365, and Active Directory
• Knowledge of ticketing and asset management systems (e.g. FreshService)
• Understanding of basic networking and remote desktop tools
• Excellent verbal and written communication skills
• Calm, helpful, and approachable—able to support non-technical users
• Organised, with strong attention to detail and process-following skills
• A demonstrable passion for tech—whether through education, training, or self-learning

Understanding Recruitment is acting as an employment agency for this vacancy.

IT Support | 1st Line | 2nd Line | Microsoft 365 | Intune | Active Directory | Remote | Field Engineer