Management jobs

Fundraising Manager

Location: York or Burgess Hill / Hybrid

Salary: £42,000 - £45,000 per annum DOE

Hours: 35hrs per week

Why join us?

Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

MAIN PURPOSE:

 We are seeking an experienced and strategic Fundraising Manager to lead and grow a diverse income portfolio across multiple fundraising disciplines.

This is a leadership role responsible for contributing to and delivering a national fundraising strategy aligned to Brainkind’s organisational priorities, financial sustainability goals, and growth ambitions.

The postholder will manage and develop a small fundraising team, embed high-performance standards, and drive income generation across statutory trusts and foundations, major donors, corporate partnerships, community fundraising, events, and individual giving.

 MAIN TASKS AND RESPONSIBILITIES:

Strategic Leadership

• Contribute to, develop and deliver a multi-year fundraising strategy to achieve sustainable income growth.
• Set and manage annual income targets exceeding £500k to £1m.
• Identify new income streams aligned to Brainkind’s service model and expansion priorities.
• Work closely with senior leadership to align fundraising with operational and strategic objectives.

Income Generation (All Disciplines)

Lead and oversee income generation across:

• Trusts & Foundations – Develop compelling proposals for health, social care and rehabilitation funding.
• Corporate Partnerships – Secure and manage mutually beneficial local partnerships.
• Community & Events Fundraising – Grow supporter-led activity nationally.
• Individual Giving & Digital Campaigns – Strengthen acquisition, retention and legacy programmes.
• Statutory & Health Sector Funding (where applicable outside commissioned services).

Team Management

• Line manage, coach and develop a small fundraising team.
• Foster a high-performance, collaborative culture.
• Set KPIs and ensure strong pipeline management and reporting.

Relationship & Stakeholder Management

• Act as an ambassador for Brainkind externally.
• Build strong internal relationships with operations, clinical teams, finance, and communications to gather impact data and case studies.
• Work closely with marketing/communications to strengthen brand-led fundraising campaigns.

Governance & Compliance

• Ensure compliance with fundraising regulations and best practice (e.g. Fundraising Regulator, GDPR).
• Monitor ROI and cost-effectiveness across fundraising activities.

ABOUT YOU:

• Knowledge of a broad range of fundraising and charity sector activities.
• Knowledge of legal obligations for fundraising activities and all internal procedures and regulations and adherence to best practices, as defined by the organisation and Institute of Fundraising Code of Practice & Fundraising Regulator
• Proven track record of achieving and exceeding fundraising income targets at £500k+ level (or comparable scale).
• Experience in managing successful campaigns, both digitally and within the community.
• Strategic thinker with the ability to analyse data and manager performance pipelines.
• Be able to research, identify and build on opportunities for fundraising initiatives.
• Creative and innovative.

REWARDS:

You can look forward to excellent benefits including:

• A competitive salary of £42,000 - £45,000 per annum DOE
• 38 days annual leave (inclusive of bank holidays) (pro rata)
• Buy and sell up to 5 days annual leave.
• Health Cash Plan
• Access to our Employee Assistance Programme (EAP)
• Excellent training and support
• Group life assurance.
• Eye voucher scheme
• Free parking
• Company Pension
• Long Service and Staff Awards

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.

About this role

The Children’s Book Project is a registered charity that directly tackles inequalities in well-being, self-esteem and educational outcomes in childhood by gifting beautiful, contemporary books to young people with very few books of their own. We have now gifted over two million pre-loved, carefully curated books to children across the UK via schools, foodbanks, prisons and women’s groups, ensuring the relevance and appeal of every book we gift.

Join us as Volunteer Manager and you’ll help transform childhoods through book ownership. In this vital role, you will recruit, inspire and coordinate a diverse team of volunteers across three regional hubs, each team charged with running impactful corporate volunteer events. Your energetic leadership will foster a vibrant community, ensuring effective recruitment, training, and retention. If you thrive in a dynamic environment and are passionate about social impact, this is your opportunity to create a best in class volunteer experience and support our wider goals.

Our Volunteer Manager has a very clear remit: to ensure that each of our book sorting events in Birmingham, Leeds and London is fully staffed by motivated and well trained Team Leaders and Volunteer Coordinators and that our wider volunteering needs (occasional drivers, remote volunteers) are met and supported as required.

They will plan and implement an ongoing programme of recruitment and training that takes into account potential attrition and our expanding needs. They will develop and implement initiatives that show our gratitude for our volunteers. And they will play a key role within the charity helping to measure and convey externally the value we place on a high quality volunteering experience.

To read the full role outline please visit our website and submit your completed application form.

Note that CVs are not accepted. Applications accepted until 24th April.

Philanthropy Manager

Location: York or Burgess Hill / Hybrid

Salary: £42,000 - £45,000 per annum DOE

Hours: 35hrs per week

Why join us?

Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

MAIN PURPOSE:

 The Philanthropy Manager will lead the development and delivery of Brainkind’s capital fundraising initiatives, cultivate and steward high-net-worth individuals, and grow strategic corporate partnerships.

The role will play a critical part in securing transformational gifts, building long-term philanthropic relationships, and developing sustainable income streams to support capital developments and service expansion.

This is a fantastic opportunity to work on some exciting projects and really make a difference to people we support.

 MAIN TASKS AND RESPONSIBILITIES:

Key Responsibilities

1. Capital Fundraising Leadership

• Develop and deliver capital fundraising strategies to support major infrastructure and service development projects.
• Create compelling cases for support aligned to organisational strategy and impact.
• Identify and secure major gifts (£25k+) to support capital appeals.
• Work closely with senior leadership and Trustees to activate networks and fundraising influence.
• Monitor and report on capital fundraising performance against agreed targets.

2. High-Net-Worth Individual (HNW) Engagement

• Develop and manage a portfolio of high-net-worth individuals and prospective major donors.
• Identify, research, and cultivate new prospects through networking, events, and relationship mapping.
• Develop bespoke engagement and stewardship plans for each donor.
• Lead face-to-face solicitations and gift negotiations.
• Deliver exceptional stewardship to maximise lifetime value and long-term engagement.

3. Corporate Fundraising & Partnerships

• Develop and implement a corporate fundraising strategy aligned to Brainkind’s mission and values.
• Secure new corporate partnerships including strategic, multi-year, and employee engagement partnerships.
• Develop sponsorship opportunities linked to capital projects, events, and services.
• Manage key account relationships and ensure high-quality reporting and impact demonstration.
• Explore cause-related marketing and CSR partnership opportunities.

4. Strategy & Collaboration

• Contribute to the overall fundraising strategy and annual income planning.
• Collaborate with communications and service teams to develop impactful donor materials.
• Ensure accurate record-keeping and pipeline management using CRM systems.
• Maintain compliance with fundraising regulation and best practice
• To undertake any other duties as may from time to time be specified by Brainkind that is within the level and responsibility appropriate to the grade of post.

 ABOUT YOU:

• Strong understanding of major gift fundraising techniques and donor cultivation cycles.
• Financial literacy and ability to develop and manage budgets and forecasts.
• Competence in CRM systems and pipeline management.
• Significant experience in major donor fundraising and/or capital appeals.
• Experience managing high-value donor relationships and corporate partnerships.
• Experience developing fundraising strategies and delivering against income targets.
• Be able to research, identify and build on opportunities for fundraising initiatives.
• An understanding and commitment to Equality, Diversity & Inclusion and an alignment to  Brainkinds values

 REWARDS:

You can look forward to excellent benefits including:

• A competitive salary of £42,000 - £45,000 per annum DOE
• 38 days annual leave (inclusive of bank holidays) (pro rata)
• Buy and sell up to 5 days annual leave.
• Health Cash Plan
• Access to our Employee Assistance Programme (EAP)
• Excellent training and support
• Group life assurance.
• Eye voucher scheme
• Free parking
• Company Pension
• Long Service and Staff Awards

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

To join our friendly team, click the Apply Now button.

**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.

Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them? 
We’re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact.

What does this role do?
As Digital Product Manager, you'll:

• lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development,
• collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals,
• manage, coach and develop a Digital Product Officer,
• ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement.

Interviews for this role are provisionally scheduled for 7th and 8th May 2026 and will take place on Teams.

Could this be you?
We’re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You’ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

We’re currently looking for a Project Manager, offered on a fixed term basis of 12 months, to help us deliver our mission. This a part time position working 14 hours per week (0.4 FTE).

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance and dental insurance 
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for defining, planning and managing the delivery of cross‑organisational projects and programmes that deliver expected outcomes and benefits to the Institute and its stakeholders, including:

• Leading and delivering complex projects and programmes from initiation through to closure, ensuring effective handover and benefits realisation
• Managing project planning, governance, risk, issue and dependency management, prioritisation, monitoring, evaluation and reporting
• Working closely with project and programme owners to ensure proposals meet Programme Office quality criteria and align with organisational strategy

Projects you may work on include:

• The Effective Data Strategy – a five year programme to transform how IOP uses data to improve organisational performance and enable a more agile, learning organisation
• Cross‑organisational projects supporting efficiency, continuous improvement and strategic delivery
• Projects involving multiple delivery teams, including internal colleagues, external suppliers and subject‑matter experts
• You may be asked to lead projects, such as : Audio Visual Refresh or Cyber Essentials certification.

Who will I work with?

You’ll work closely with a wide range of colleagues and stakeholders, including:

• The IT Manager and the People and Operations Directorate, which includes corporate planning.
• Project and programme owners across the organisation
• Delivery teams, senior managers, boards and committees

Ideally, we hope you’ll apply if you bring:

Essential:

• Proven knowledge of data warehouse design, build and implementation.
• Proven ability to apply project and programme management principles to deliver complex initiatives
• Strong planning, organisation and prioritisation skills, with the ability to manage competing demands
• Excellent communication and stakeholder engagement skills, with the ability to work collaboratively across teams

Nice to have:

• Experience working on data‑focused, digital or transformation programmes
• Knowledge of data warehousing concepts and tools (such as Snowflake and Fivetran)
• Project management certification, or equivalent practical experience
• At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

For this role, we are seeking candidates who can clearly demonstrate the experience and skill set required to succeed in a demanding and evolving environment. While we do not require specific qualifications or a defined number of years’ experience, we are looking for individuals who bring a strong customer focus, intellectual curiosity, shared values, and a fresh perspective.

A formal project management certification would be advantageous; however, candidates without certification should be able to evidence a solid understanding of project management tools and techniques, demonstrating how they have applied these skills effectively in practice.

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

Job Purpose

The Area Manager will provide strategic and operational leadership for Treasures Foundation’s new ambulatory detox facility and first-stage supported housing service. This role is responsible for ensuring high-quality, trauma-informed support for women experiencing multiple disadvantage, including addiction, abuse, coercive control, poverty, mental health challenges, and involvement with the criminal justice system.

The postholder will lead teams, oversee service delivery, ensure regulatory compliance, and drive positive outcomes for women on their recovery journeys.

Key Responsibilities

Service Leadership & Delivery

• Lead the day-to-day operations of the ambulatory detox service and supported housing provision.
• Ensure services are safe, effective, person-centred, and trauma-informed.
• Embed a strengths-based approach that promotes recovery, independence, and long-term stability.
• Develop and implement service models, policies, and procedures in line with best practice.
• Work alongside the drug and alcohol teams who will hold the clinical risk (Our team will provide the support element)

Staff Management & Development

• Recruit, supervise, and support a multidisciplinary team.
• Provide regular supervision, appraisal, and professional development opportunities.
• Promote a positive, inclusive, and reflective team culture.
• Manage performance, absence, and wellbeing of staff.

Safeguarding & Risk Management

• Act as the safeguarding lead for the services.
• Ensure robust safeguarding practices are implemented and maintained.
• Oversee risk assessments and risk management processes for residents and service users.
• Respond effectively to incidents and ensure learning is embedded.

Partnership Working

• Build and maintain strong relationships with external partners including health services, substance misuse services, criminal justice agencies, and local authorities.
• Represent Treasures Foundation in multi-agency meetings and forums.
• Support pathways into and out of services to ensure continuity of care.

Compliance & Quality Assurance

• Ensure services meet all regulatory and contractual requirements.
• Monitor service performance, outcomes, and quality standards.
• Lead inspections, audits, and reporting processes.
• Maintain accurate records and data in line with GDPR and organisational policies.

Financial & Resource Management

• Manage service budgets effectively, ensuring value for money.
• Oversee staffing rotas and resource allocation.
• Contribute to funding reports and support future funding opportunities.

Service Development

• Contribute to the growth and development of Treasures Foundation services.
• Identify gaps and opportunities to enhance provision.
• Support the development of innovative approaches to supporting women with complex needs.

Person Specification

Essential

• Significant experience managing services in substance misuse, housing, or related fields.
• Strong understanding of trauma-informed care and working with women experiencing multiple disadvantage.
• Experience of leading and developing teams.
• Knowledge of safeguarding practices and risk management.
• Experience working with multi-agency partners.
• Excellent communication, leadership, and organisational skills.

Desirable

• Relevant professional qualification (e.g. social work, health, housing, or management).
• Experience managing detox or residential services.
• Knowledge of the criminal justice system and pathways.
• Lived experience (or strong understanding) of the challenges faced by the client group.

Core Values & Expectations

• Commitment to empowering women and promoting dignity, respect, and equality.
• Ability to work in a compassionate, non-judgmental, and strengths-based way.
• Alignment with the mission and values of Treasures Foundation.

Additional Information

• The role may require occasional evening or weekend work in emergency situations
• An enhanced DBS check will be required.

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About the role 

We’re looking for a proactive Project Manager to help deliver key strategic projects that support our mission and improve outcomes for the people and animals we support.

In this role, you’ll support the Senior Leadership Team and report into the PMO Manager in developing, testing and implementing projects within the PDSA pipeline. You’ll lead project workstreams, build clear project plans, and ensure delivery stays on track against timelines, budgets and KPIs. You’ll manage project documentation, monitor risks and dependencies and provide clear reporting in line with PMO and governance frameworks.

You’ll also analyse operational and financial performance to ensure projects are delivered efficiently, recommending improvements where needed. Collaboration will be key, as you’ll engage with a wide range of stakeholders to coordinate activity and maintain momentum

We’re looking for someone with:

• Proven track record of delivering business change and technical initiatives while effectively managing multiple workstreams and projects
• Comprehensive understanding of Waterfall and Agile methodologies.
• Excellent stakeholder management skills, with the confidence to engage and influence at all levels.
• Experience working collaboratively across multiple teams or departments to drive shared outcomes.
• Strong organisational skills, with experience in planning, tracking, and reporting project progress this will be completed within PDSA’s governance and delivery framework, risks, and dependencies.
• Experience managing a diverse portfolio of project types, adapting approach and style to suit each one.

This is a full‑time position working 35 hours per week on a 12‑month fixed‑term contract.

The role will require occasional travel typically a few times per month to PDSA sites for visits or team meetings.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.     

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks. 

Communications Manager 

About the role

We are looking for an experienced Communications Manager to help bring our mission and impact to life.

Reporting to the Head of Communications & Transformation, you’ll lead on high-quality, engaging communications that support our programmes, partnerships and organisational goals.

Key responsibilities include:

• Developing and delivering social media content and managing day-to-day channels
• Producing compelling written, visual and video content, including impact case studies
• Copywriting for our website, email campaigns and publications
• Delivering internal communications to support colleague engagement
• Supporting stakeholder communications and marketing campaigns
• Developing and implementing brand assets 

About you

You’ll be an experienced communications professional, comfortable working in a fast-paced environment and managing multiple priorities. You’ll bring creativity, strong organisational skills and a passion for social impact.

Essential experience includes:

• Experince of working in an internal communications-based role
• Excellent planning and project management skills
• Strong writing, editing and visual content skills
• Experience managing social media channels
• Video editing skills (Adobe Premiere Pro)
• Experience using Adobe Creative Suite (InDesign, Illustrator, Photoshop)
• Experience with email platforms such as Campaign Monitor (or similar)

For full details of the role and our rewards and benefits package, please view the candidate pack.

How to apply

Please apply via CharityJob with your CV and a cover letter.

Closing date for applications: Tuesday 5 May at 9am
Interviews: Interviews are intended to take place week commencing 18 May

Thank you for your interest in the Philanthropy Manager role at Imperial Health Charity. We are seeking a skilled and highly motivated Philanthropy Manager to join our small but passionate, and collaborative fundraising team. This is a critical role, responsible for generating income and building meaningful relationships with major donors, trusts and foundations and corporate partners.

You will lead on identifying, cultivating, and securing new gifts at the five-figure-plus level, while delivering exceptional stewardship to your portfolio of supporters. This will include creating bespoke impact reports, organising hospital site visits, and curating exclusive engagement opportunities and events.

As Philanthropy Manager, you will also develop and deliver a range of compelling fundraising propositions that enable our hospitals to achieve more for patients, families, and the North West London community. Working closely with colleagues across the Charity and Imperial College Healthcare NHS Trust, you will manage major capital projects, donor led projects and appeals from inception through to delivery and evaluation.

We are looking for a proactive self-starter with high levels of motivation, who thrives in a collaborative environment and brings fresh ideas to a small, ambitious team.

Job Title: Volunteer Development Manager

Team: People and Culture

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh) or home-based contract.

Status: Permanent

*The salary on appointment will be set between £47,845 to a maximum of £54,369 depending on the candidate's skills and experience. If you are internal and on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

Context and purpose of role

Volunteers are vital to the success of the Ramblers and the delivery of our strategic goals. That’s why we’ve launched a bold new initiative to enhance volunteer experience. We’re creating a journey that is inclusive, engaging, and genuinely impactful. Our aim is for The Ramblers to be a place where every volunteer feels welcomed, valued, and supported every step of the way.

We believe volunteering should be more than giving time. It should be about finding purpose, building connections, and being part of something meaningful. We are committed to creating an environment where people from all backgrounds and walks of life feel inspired to join us, confident in contributing, and motivated to stay and grow.

As volunteering lead, the postholder will play a pivotal part in bringing that vision to life.

You will work closely with key stakeholders to enhance the volunteer experience at every stage of the volunteer lifecycle—from attraction and recruitment through to development and recognition.

You’ll design and deliver innovative approaches to enhance the experience of our current volunteers, along with planning and implementing new approaches to attracting volunteers for the future.

This role provides the opportunity to create something lasting: a volunteer experience where people don’t just give their time —they feel a genuine sense of belonging, while making a meaningful difference in the communities we serve.

The role will report directly to the Head of People Experience.

Key responsibilities

Volunteer Recruitment and Onboarding

· Develop and implement strategies to attract and recruit a diverse pool of volunteers.

· Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities.

Training and Development

· Create and facilitate ongoing training programs to enhance volunteer skills and knowledge.

· Provide resources and support to ensure volunteers are equipped to perform their roles effectively.

· Organise workshops, seminars, and training sessions to foster continuous learning.

Volunteer Management and Coordination

· Ensure accurate records of volunteer hours, roles, and performance are maintained.

· Create a safe and supportive environment, ensuring compliance with relevant legislation and best practices around safeguarding.

· Develop and implement policies and procedures for volunteer management.

Volunteer Retention and Engagement

· Design and execute recognition programs to acknowledge and celebrate volunteer contributions.

· Organise events and activities to keep volunteers engaged and motivated.

· Regularly communicate with volunteers to provide updates, gather feedback, and address concerns.

Program Evaluation and Improvement

· Monitor and evaluate the effectiveness of the volunteer program.

· Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement.

· Implement changes and enhancements based on feedback and best practices.

Collaboration and Partnership Building

· Work closely with teams to identify volunteer needs and opportunities.

· Build and maintain relationships with external partners and community organisations to expand volunteer resources.

Technology and Data Management

· Utilise technology track and manage volunteer information.

· Maintain up-to-date records and generate reports on volunteer activities and program outcomes.

· Leverage communication tools and platforms to effectively engage with volunteers.

Other

· Undertake such other duties as may be reasonably required of the post

· Engage and proactively develop excellent working relationships

The person

Knowledge, Skills and Experience

Knowledge

This section specifies the theoretical understanding or specific expertise needed for the role:

· Knowledge of the value volunteers add, and the impact they bring to organisations.

· Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention.

· Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture.

- Knowledge of safeguarding legislation, policies, and best practices.

Skills

This section details the specific abilities and competencies required to perform the job effectively:

• Strategic Thinking: Ability to develop and implement strategic initiatives

• Communication Skills: Excellent verbal and written communication skills

• Interpersonal Skills: Strong relationship-building and influencing skills

• Analytical Skills: Ability to analyse data and use insights to drive decision-making

• Problem-Solving Skills: Proactive approach to identifying and resolving issues

• Project Management Skills: Ability to plan and co-ordinate activity across multiple teams to deliver project goals

Experience

This section specifies the practical, hands-on experience required for the role:

• Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion.

Personal Attributes

· Active Listener: Listens attentively to others and values their input

· Collaborative: Values and leverages diverse perspectives and skills within the team

· Adaptable: Able to adjust to new situations and challenges with ease

· Problem Solver: Proactively identifies issues and works towards effective solutions

· Analytical Thinker: Analyses information thoroughly and makes sound decisions.

· Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work

· Mentoring: Willing to mentor and support the development of team members

· Innovative: Embraces new ideas and technologies to improve processes

· Ethical: Upholds ethical standards and integrity in all actions

· Visionary: Looks outwards to anticipate trends and identify opportunities to enhance volunteer experience

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

The role

The Engagement Manager leads the relational and safeguarding delivery of Lighthouse, ensuring the programme is experienced as a place of dignity, trust, and consistency for every participant. This role sits at the centre of the work - shaping how Lighthouse feels, how people are received, and how support is experienced in practice.

Lighthouse operates in a dynamic environment where participant needs, operational demands, and volunteer teams intersect daily. You will bring presence, judgement, and emotional intelligence to that space, maintaining strong relational consistency while responding thoughtfully and appropriately to what emerges in real time.

You will take ownership of participant engagement across the programme. This includes building trusted relationships, maintaining strong safeguarding practice, and supporting volunteers to engage in ways that are respectful, boundaried, and trauma-informed. Your role is to ensure Lighthouse is not only well run, but deeply human - a place where people feel seen, respected, and supported.

You will also play a central role in shaping how Lighthouse supports people beyond immediate engagement. By understanding participant journeys and needs, you will help strengthen pathways into stability, connection, and opportunity. This requires sound judgement, relational skill, and the ability to translate insight into practical support.

You will work closely with the Programme Manager to ensure Lighthouse remains both operationally strong and deeply responsive to the people it serves.

Key responsibilities

Participant engagement and presence

• Lead participant engagement across Lighthouse delivery
• Build consistent, trusted relationships with participants
• Maintain a visible, calm, and grounded presence during programme sessions
• Help ensure participants feel recognised, welcomed, and respected

Participant wellbeing and support

• Recognise emerging participant needs and respond appropriately
• Support participants to access information, services, and appropriate support
• Help maintain a safe, respectful, and inclusive programme environment
• Ensure participant experience remains consistent and well held

Safeguarding leadership

• Lead safeguarding practice across the programme
• Coordinate safeguarding processes, documentation, and follow-up
• Respond appropriately to safeguarding concerns and incidents
• Ensure safeguarding procedures and escalation pathways are consistently followed
• Exercise sound judgement in complex or sensitive situations

Volunteer support and guidance

• Support volunteers to engage confidently and appropriately with participants
• Provide guidance on boundaries, relational approaches, and safeguarding awareness
• Help create a volunteer culture that is consistent, compassionate, and well supported
• Ensure volunteers feel clear, confident, and supported in their roles

Partnerships, referrals, and pathways

• Build and maintain relationships with outreach teams, support services, and sector partners
• Coordinate referrals and connections to external services where appropriate
• Develop pathways into employment, training, and longer-term stability
• Liaise with employers and partner organisations connected to participant opportunities
• Strengthen the network of support available to participants beyond Lighthouse

Requirements

About you

This role requires someone who is grounded, perceptive, and confident taking responsibility within a complex, people-centred environment.

You will be able to build trust quickly while maintaining clear boundaries and professional consistency. You will bring a calm, thoughtful presence and be comfortable navigating emotionally complex situations with care and sound judgement.

You will likely bring:

• significant experience working alongside vulnerable or marginalised communities
• strong interpersonal and relationship-building skills
• knowledge of safeguarding practice and working with vulnerable adults
• confidence navigating complex or emotionally demanding situations
• the ability to remain calm, consistent, and thoughtful under pressure
• a deep commitment to dignity, respect, and trauma-informed practice

Working pattern

Lighthouse operates primarily between 8:00am and 8:00pm, with occasional evening events. Programme delivery is supported by a team of volunteers.

The two Managers coordinate their working schedules to ensure presence during key delivery periods across the programme week.

Working patterns are flexible and planned collaboratively to support delivery while maintaining sustainable workloads.

Lighthouse Management Structure

Lighthouse is delivered through a shared model, with two Managers working together to ensure the programme remains a safe, consistent, and dignified space for people experiencing homelessness.

Delivering this well requires both strong programme organisation and careful, trauma-informed engagement with participants.

The two Managers hold complementary responsibilities that ensure Lighthouse is both well-run and deeply responsive to the people it serves. While each role leads on specific areas of the programme, they work closely together to maintain consistent standards, clear communication, and a reliable experience for participants.

Joint responsibilities

Together the Managers ensure that Lighthouse operates with consistency, safety and care:

• Participants experience Lighthouse as a safe and welcoming space where they are treated with dignity and respect
• Delivery remains trauma-informed, relational, and grounded in Under One Sky’s values of presence, trust, and follow-through
• Lighthouse sessions are appropriately staffed, with volunteers and team members supported to deliver confidently and reliably
• Safeguarding is embedded into day-to-day delivery, with clear processes for responding to disclosures, incidents, risk, and vulnerability
• Participant needs, concerns, and wellbeing are recognised early and responded to appropriately
• Volunteers and staff are supported to hold clear boundaries while maintaining compassion and respect
• Communication and follow-through are strong so participants do not experience gaps, confusion, or inconsistent responses
• Lighthouse maintains a high standard of care, professionalism, and stability across the programme week

Culture and approach

The Managers help shape the tone of Lighthouse through calm, grounded leadership and consistent presence within the programme.

They help ensure the Lighthouse remains a place where participants feel:

• seen and respected
• safe and protected
• met with consistency rather than unpredictability
• supported without judgement
• able to access help with dignity

They create the conditions for volunteers and staff to provide meaningful support while ensuring Lighthouse remains structured, accountable, and deeply human.

MumsAid is an award winning, growing charity with a track record of delivering innovative support to mothers. Following our successful application to the Propel fund, we are recruiting an Operations & Programmes Manager to lead delivery of a new long term systems change programme whilst providing operational leadership across the organisation. You will be a key member of our Senior Leadership Team, working closely with our CEO to drive project delivery and strengthen our operational foundations as we grow.

This senior role combines two key responsibilities. You will lead our new Systems Change programme for young mothers, mobilising and delivering a long term initiative that shares our best practice model with partners and influences policy and practice across the perinatal mental health sector. You will also provide operational leadership across MumsAid, managing governance, IT systems, data management, finance, monitoring and evaluation, and organisational coordination. This requires exceptional organisational skills, strategic thinking, emotional intelligence and a deep commitment to equity and co production. You'll need substantial project management experience in the voluntary and community sector, proven operational management expertise, strong systems and data management skills, and the ability to represent MumsAid confidently in multi agency spaces.

We offer a values driven, supportive working environment with hybrid flexibility, professional development opportunities, a pension scheme, 25 days annual leave plus bank holidays (pro rata), and health benefits. This is a chance to help create lasting, systemic change in maternal mental health support.

We are dedicated to building a diverse workforce and actively encourage applications from candidates belonging to underrepresented groups.

We are looking for an experienced People Manager to work within a senior leadership role within HILS, responsible for the effective day-to-day delivery of HILS' People Strategy across teh organisation, and ensuring HILS' people practices support safe, ethical, service delivery in environments supporting vulnerable adults.

Reporting to the Director of People, the People Manager leads the People Team and acts as the primary operational adviser to leaders and managers on all people-related matters, ensuring consistent, legally compliant, and values-led people practices across all HILS locations.

The People Manager translates people strategy into operational delivery, provides authoritative leadership on employee relations and workforce matters, and ensures that people systems, processes, and behaviours actively support organisational performance, sustainability.

The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.

The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.

The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.

1. Governance leadership and oversight

• Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
• Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
• Regularly review and update governance frameworks, systems, and processes to align with international best practices.
• Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
• Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
• Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.

2. Board and executive support

• Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
• Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
• Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
• Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
• Monitor follow-up actions and ensure implementation of board decisions.

3. General meeting (GM) management

• Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
• Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
• Oversee the drafting and quality assurance of reports, motions, and official documentation.
• Ensure accurate recording of proceedings, decisions, and outcomes.
• Verify compliance with all procedural and constitutional requirements for general meetings.

4. Regional elections coordination

• Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
• Develop and implement clear election procedures and guidance for regions in line with the constitution.
• Ensure elections are conducted transparently, fairly, and consistently across all regions.
• Provide advisory support to regional executive committees on governance and election matters.
• Maintain comprehensive records of election processes, results, and compliance.

5. Policy development and management

• Lead the drafting, review, and implementation of governance and organisational policies.
• Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
• Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
• Establish and maintain systems to monitor policy implementation, compliance, and effectiveness. 

6. Strategic planning and alignment

• Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
• Support alignment between global strategy and regional and other relevant strategic plans.
• Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
• Monitor and report on governance-related strategic objectives and outcomes.

7. Support to member organisations, regions, and specialty groups

• Provide expert governance and policy advice to MOs, regions, and speciality groups.
• Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
• Facilitate knowledge sharing and promote best practices in governance globally.
• Respond to governance queries and provide timely, solution-oriented support.

8. Stakeholder engagement and communication

• Act as a central liaison on governance matters between the CEO, board, committees, and membership.
• Ensure consistent and transparent communication of governance processes, decisions, and requirements.
• Build and maintain effective relationships with internal and external stakeholders.
• Work closely with the communications and marketing team for the delivery of all key communications.

9. Continuous improvement and risk management

• Identify governance risks and develop mitigation strategies.
• Lead initiatives to enhance governance maturity and organisational performance.
• Monitor global trends in governance and advise on relevant improvements.
• Support organisational risk management processes related to governance and compliance.

Person specification

Education and qualifications

• Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
• Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
• Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
• Commitment to ongoing professional development in governance or non-profit management.

Essential experience and skills

• Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
• Strong knowledge of non-profit governance frameworks and best practices.
• Proven experience supporting boards and senior leadership.
• Experience managing complex governance processes (eg elections, general meetings).
• Excellent organisational, analytical, and problem-solving skills.
• Strong written communication skills with the ability to produce high quality formal documentation.
• Ability to work effectively across diverse cultural and geographic contexts.

Desirable

• Experience working with global professional associations or health related organisations.
• Familiarity with constitutional frameworks and regulatory environments in international organisations.
• Experience engaging with stakeholders across multiple regions.

Personal attributes

• Highly organised, proactive, and detail oriented.
• Strong integrity and commitment to transparency and accountability.
• Collaborative, diplomatic, and skilled in stakeholder management.
• Ability to manage multiple priorities in a fast-paced environment.
• Strategic thinker with a practical, solution oriented mindset.

 Impact of the role

This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.

Only candidates invited for interview will be contacted.