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As Service Manager, you will lead Visiting Housing Support services in South West Edinburgh.
You’ll lead a team of eight staff and support people who are homeless, at risk of homelessness or in unsuitable accommodation. The support will focus on empowering people to sustain their tenancies and live well in stable housing.
You’ll be managed by the Head of Services and work within a peer group of 7 other managers across the organisation. This service is delivered in partnership with Right There and you’ll work with colleagues across the partnership, sharing a responsibility to develop and embed our partnership approach.
Overview
This service is commissioned by City of Edinburgh Council and is in year 2 of a 10 year contract. Your team will support 300-400 people each year through phone support, direct meetings in people’s homes, running drop in sessions and visiting shared houses and other temporary accommodation. Your team will help people understand how to bid for housing; help them access benefits; signpost services to help them with additional concerns including mental health support; and, when the time comes, your team will support them to set up their tenancy in a sustainable way.
Responsibilities
Your responsibilities are in four parts:
Leading a team
You will lead and line manage a team of eight practitioners and administrative support creating a high-performing, values-led culture where staff feel motivated, supported, and clear in their roles.
Delivering the service
You are responsible for all aspects of service delivery, from referral to sign off and everything in between.
Partnership working
Partnership working is key to the success of this role and this service. You’ll play a key role in developing partnerships and continuously improving the service—working closely service providers in the local area, the local authority and other stakeholder to strengthen collaboration, identify opportunities to provide support, and drive better outcomes for the people facing homelessness.
The key partnership however, is the relationship with Right There.
Four Square work with Right There to deliver visiting housing support in the West of the city. Right There are the lead partner and provide the service in the North West, while Four Square operate in the South West. We share some resources and benefit from the support and guidance of a Locality manager based in Right There. This is year two of a ten-year partnership and you will work with colleagues in Four Square and Right There to enhance the partnership and reap the benefits of cross organisation working.
Three of your team are employed by Right There and you’ll work to ensure seamless management of these staff. You’ll also lead and participate in joint training as well as reporting performance into the partnership.
Upholding our values and culture
Our values are the essence of what we do. As well as delivering a service, as a leader, you are expected to use our values to elevate the service you manage. This means that you demonstrate ambition, empowerment, integrity and respect in all that you do. And, that you use these values to ensure the service is innovating, responsive and truly has an impact on people experiencing homelessness.
Alongside our values, Four Square promotes a culture based on trust, leadership and curiosity. It’s important that, as a leader, you role model these behaviours, including:
Shared accountabilities
Alongside other managers, you will:
Person Specification
Skills, Values and Attributes
Qualifications and Experience
On-Call Requirements
The person will:
Download the job pack to find out more about the role.
Key Dates:
Please apply with a CV (no more than 2 pages); and a covering letter outlining why your skills, experience and values make you the right person for this role.
The client requests no contact from agencies or media sales.
Be a part of a supportive team by joining the London District.
Our Net-Zero & Grant Enabler will take the lead in advising, supporting and encouraging our Churches and Circuits across London in accessing and securing funding to aid the development of our Mission Plan, but with a strong leaning towards net-zero initiatives. You must have knowledge of securing funding grants (that’s a given), but you’ll also need to have experience or a strong passion in supporting net-zero schemes. We’d also love you to have some skills in IT applications, some admin know how, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why is this role important?
The Methodist Church has committed to achieve net-zero by 2030. An ambitious target yes, but one we believe to be crucial in securing a better future for our communities. Our new Net-Zero & Grant Enabler will play a significant role in enabling our churches in London to secure funding to help achieve this goal and benefit from the wider impact of reaching net zero.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
The client requests no contact from agencies or media sales.
Services Admin Coordinator
Hours: Part-time 22 hours per week (preferred days Monday, Tuesday, Thursday and Friday but open to discussion)
Location: Hybrid Working (40% working from the office in Leeds)
Salary: £26,073.23 - £29,345.65 (Pro-Rata)
Contract: Permanent
DBS: An enhanced check will be required
About us
At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!
About the role
Are you passionate about providing quality support and ensuring that everyone has a positive experience? Do you thrive in a dynamic environment where your organisational skills and attention to detail make a real impact? Epilepsy Action is looking for a dedicated Services Admin Coordinator to join our team!
As a Services Admin Coordinator, you will be the backbone of our services team, ensuring smooth operations, coordinating key activities, and supporting our mission to improve the lives of people affected by epilepsy.
At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.
What you will do
Every day is different, but your purpose stays the same: helping our services to run smoothly.
You will:
This is a role where you’ll make a positive difference behind the scenes, utilising your organisational skills and initiative to streamline processes.
About you?
We are looking for someone who is:
Interested?
If you are interested in what you have read so far, you can submit your application via our online portal.
Being an Inclusive Organisation
We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.
We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.
Despite this we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We are also proud to be a Disability Confident Leader, this means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments please let us know.
Closing Date: Thursday 21st May 2025 @ 12pm
Informal Chat: Arranged as applications are reviewed
Interviews: Week commencing 8th June 2026
Recruitment process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30 minute online chat with a member of our team before inviting shortlisted candidates to formal interview. There will be a panel interview and a written task as part of the process.
We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.
Job Title: Finance Business Partner
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London). The role will also be considered on a fully homeworking basis.
Salary: £47,701.95 per annum plus £3000 London Weighting (which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Fixed Term (until April 2027)
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Finance Business Partner on an interim fixed term contract basis during a period of significant change for the charity.
Refuge is transforming the way it manages its finances, modernising all aspects of financial management across the organisation with the implementation of a new finance system.
We are looking for an experienced Finance Business Partner to cover this Interim Fixed Term Maternity cover contract, you will bring a deep understanding of delivering a modern finance partnering service, ideally in a charity or housing association setting. As the Finance Business Partner in this very hands-on role, you will manage and carry out all aspects of business partnering, preparation of monthly management information and insights to meet the needs of our colleagues across the organisation.
This is an exciting time to join an organisation which provides crucial services to women and children, helping us build our capabilities and make a significant contribution. This is a fixed term contract role and will allow you to focus on delivering what we need in the short term, whilst putting in the foundations for the next stages of financial transformation.
If you are inspired by our mission and would like to bring your skills and energy to our work, we look forward to receiving your application.
Closing Date: 09:00am 26 May 2026
Interview Date: Week Commencing 8 June 2026
The client requests no contact from agencies or media sales.
Initial Contact Assessor
Hours: Full-time (34.5 hours per week over 5 days)
Location: Hybrid working (40% working from the office in Leeds)
Salary: £26,073.23 - £29,345.65
Contract: Permanent
DBS: An enhanced check will be required
About us
At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!
About the role
Be the first voice of support. Be the difference.
Do you love signposting people to enable them to access services and get the right support at the right time? Do you thrive in a fast‑paced environment where every conversation has the potential to help someone on their epilepsy journey with us? If so, this could be your perfect next step.
Our Information & Support Hub is at the centre of that mission to create a world without limits for people with epilepsy. As an Initial Contact Assessor, you will be the welcoming first point of contact for anyone reaching out for help, understanding, support or reassurance.
At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy
What you will do
Every day is different, but your purpose stays the same: help people feel supported from the very first moment they get in touch.
You will:
This is a role where you’ll make a positive difference empowering people to access support every single day often at moments when someone needs it most.
About you?
We’re excited to meet people who bring energy, care, and curiosity to the role. You will thrive here if you are:
Experience with long‑term conditions, disabilities or vulnerable groups is a bonus, but if you don’t yet know much about epilepsy, don’t worry. We’ll train you.
Why this role matters
You’ll be the person who answers the call or reads the message when someone is anxious, confused, newly diagnosed, overwhelmed, or looking for hope.
Your voice, your empathy, and your guidance will help them access our support services so they can live well with their epilepsy.
If you’re someone who loves making a real difference from the very first “hello”, we’d love to hear from you.
Interested?
If you are interested in what you have read so far, you can submit your application via our online portal.
Closing Date: Thursday 21st May 2025 @ 12pm
Informal Chat: Arranged as applications are reviewed
Interviews: Week commencing 8th June 2026
Recruitment process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30 minute online chat with a member of our team before inviting shortlisted candidates to formal interview. There will be a panel interview and a written task as part of the process.
We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.
Main Purpose and Scope of the Job
Main point of contact and support for organisational corporate compliance and the efficient and effective management of Corporate Services activities including Members governance admin activities, Insurance compliance and renewals, Indian Liaison Office (ILO) compliance, and supporting portfolio compliance activities.
Key Activities
Corporate Services
Governance
Finance & Audit (Internal)
Due Diligence
Other
Qualifications / experience required (in order to successfully carry out the job role)
The client requests no contact from agencies or media sales.
Arnold House was founded in 1905 in St John’s Wood. It is an independent preparatory school located in London, NW8, for boys from 3 to 13, and a member of IAPS (Independent Association of Prep Schools). In our recent ISI inspection it was reported that pupils’ academic achievement and personal development are both excellent.
We are looking for a committed and experienced Senior Accountant to join our vibrant school community at Arnold House.
You will work principally at the Loudoun Road site, and report to the Director of Finance & Resources. This is a stand-alone role.
We are seeking a candidate with an accountancy qualification who has excellent attention to detail, an analytical mind with management accounting experience and a desire to work in an education setting.
The successful candidate is required to work throughout the calendar and academic year to support the school’s delivery of education.
The school has significant responsibilities to the Charity Commission and a yearly statutory audit. The Senior Accountant will support the Director of Finance & Resources in fulfilling these responsibilities.
We have recently introduced i-finance accountancy package, and experience of working with this would be beneficial.
Staff at Arnold House are paid according to the School’s own competitive salary scale, both in recognition of the higher cost of living in London and of the fact that staff ‘go the extra mile’ in a school such as ours. Staff are appraised regularly and are encouraged to reflect on and develop their practice.
In January we were awarded School Mental Health Gold Award by the Carnegie Centre of Excellence for Mental Health in Schools. Our school is known for its family ethos and being a great place to work. We are committed to promoting and protecting the mental and physical health of all our staff.
Deadline for applications is 9am on Monday 11th May, although we may call interviews before the deadline.
Interviews: 14th May
Start date: September 2026 or as soon as possible
Arnold House School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share in this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The post is exempt from the Rehabilitation of Offenders Act 1974 and the school is permitted to ask applicants to declare all cautions and convictions.
Arnold House School will conduct online searches for shortlisted candidates. This check will be undertaken based on the requirements set out in Keeping Children Safe in Education 2025
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.
We have an exciting opportunity for a Business Development Manager.
Victim Support is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
This role is home based (within England and Wales) with some national travel and overnight stays.
Closing Date: Wednesday 20th May 2026
Interview date: Tuesday 26th May 2026.
What we offer
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
About the role
The purpose of this role is to lead on the development and submission of tenders and proposals, working with a range of internal stakeholders and partners to translate organisational data into cohesive and compelling submissions that convey Victim Support's service offers and fully address commissioner and funder requirements.
To succeed in this role you will have a proven track record in leading business development through public sector contracts. You will be an excellent communicator and collaborator, as well as skilled in building sustainable partnerships that add value to services.
This role is home based (within England and Wales) with some national travel and overnight stays.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
Closing Date: Wednesday 20th May 2026
Interview date: Tuesday 26th May 2026
Prospectus are delighted to be supporting our client with the recruitment of a People and Culture Administrator role.
The organisation supports children, young people and families facing bereavement, as well as parents and carers of children with life-limiting conditions, providing specialist services, training and support across the UK. Following a recent merger, the organisation has strengthened its reach and impact, bringing together two leading charities to provide even greater support to grieving children and families nationwide.
This People and Culture Administrator role is available on a permanent contract and part-time basis (20-28 hours a week). The salary on offer for this role is £26,500 FTE. This is a hybrid role, where your time will be split between the Gloucester office and home working, with occasional UK wide travel to events and meetings.
Within this People and Culture Administrator role you will provide comprehensive administrative support to the People and Culture Team across staff and volunteer recruitment, onboarding, documentation, data management, record‑keeping, inbox and calendar monitoring, reporting, meeting support, and responding proactively to queries, while carrying out additional agreed tasks as required.
To be successful in this role, you will be a flexible and collaborative team player. You will have excellent organisational and time‑management skills, with the ability to prioritise effectively and meet tight deadlines. You will have strong written and verbal communication skills. You will be able to work quickly and accurately with data. You will have strong IT capabilities and the confidence to use your own initiative.
Desirably, you will have previous experience in HR or administrative-focused role and/or experience
working in a charity.
For this role, the postholder must hold a valid driving licence and access to their own vehicle.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
22.5 hours per week / permanent / £26,755 per annum pro rata / requirement of at least one evening per week - working pattern to be discussed at interview.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Our Youth Voice and Engagement team specialise in youth participation and digital co-production. They have an organisation-wide strategic remit to develop and embed an inclusive and accessible youth voice and leadership programme. The team is also responsible for the delivery of our digital e-wellbeing service and the development of other digital platforms to meet the needs of the children and young people we support.
We are recruiting for a Youth Voice and Engagement Co-ordinator to help us bring youth participation to life across East Sussex. As part of our Youth Engagement Team, you’ll lead the delivery of our Youth Voice Action Plan, working directly with young people in supported accommodation, therapeutic services, and youth advice settings in West Sussex. You’ll collaborate with frontline staff to embed meaningful engagement practices and ensure young people’s voices are heard, valued, and acted upon.
Your contracted base will be Eastbourne Foyer, and the role will be delivered on-site within residents' houses across our Housing Services in East Sussex.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
Qualifications, knowledge, and experience
We are recruiting a Youth Voice and Engagement Co-ordinator, who has experience in youth engagement, co-production, or participation work. The successful applicant will have strong facilitation and communication skills and a proactive, organised, and collaborative approach. You will also have the ability to build trust with young people and staff alike and knowledge of trauma-informed and psychologically informed approaches.
CLOSING DATE: Sunday 24 May 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Sue Ryder ensure that everyone approaching the end of life or living with grief can access the support they need.
Last year over 9,400 people were cared for by Sue Ryder’s hospice teams at home or in one of their centres. Their hospices provide expert palliative care and support for people who are living with a life-limiting condition, as well as supporting their families.
“Knowing there were people there 24 hours a day, not just professionals doing a job, but people who genuinely cared, meant everything.” (Family of a patient).
We are looking for a Regional Fundraiser to deliver sustainable funds through a variety of income streams. Are you a passionate person with excellent networking skills, and the ability to develop relationships with people from a wide variety of backgrounds?
This role is an amazing opportunity to make a difference as part of a truly inspirational fundraising team. Could it be the right role for you?
The Role
In this role you will deliver locally tailored activity to grow income and engagement across a variety of income streams. Reporting directly to the Regional Fundraising Team Manager, the main responsibilities include:
The Person
We are looking for someone that has exceptional communications skills, is passionate, enthusiastic and has the ability to develop relationships with people from a wide variety of backgrounds. You must be confident presenting to community groups and networking with professionals.
Previous experience of delivering income in a fundraising role across community, events, corporate or volunteer-led activity would be advantageous. You must be sensitive and empathetic to working in a hospice environment, and any knowledge or understanding of In-Memory and Legacy giving would be desirable.
You must be able to work flexibly including occasional evening and weekends as required.
Why Sue Ryder?
The Wheatfields Hospice is a remarkable place, tucked away in the leafy suburbs of Headingley. It is a tranquil oasis that provides expert palliative care, which is vital for patients and their families when they need it most.
Sue Ryder have been providing expert care for over 70 years. They put people at the heart of the care they provide, and at the heart of the organisation.
This is evident in the friendly, positive welcome they give. The organisational culture provides a wonderful working environment where people feel valued, supported and where everyone adds value! Their commitment to invest in people to support personal development gives this role the opportunity for growth.
The charity’s benefits include:
If this sounds like the opportunity for the next phase of your career, then get in touch! Apply here, or get in contact with Leanne or Jen at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


About the Institute of Alcohol Studies (IAS)
The Institute of Alcohol Studies (IAS) is an independent charity dedicated to reducing alcohol-related harm in the UK. We work to advance the use of the best available evidence in public policy, bridging the gap between research and decision-making on alcohol.
Alcohol harm is one of the most significant and preventable public health challenges facing the UK today. IAS works with parliamentarians, civil society organisations, researchers and the media to promote effective, evidence-based alcohol policy that improves health, reduces inequalities and supports communities.
Role summary
We are looking for an enthusiastic and motivated Policy and Communications Support Officer to join our small but mighty team for a full-time, 12-month fixed-term contract.
This role offers a unique opportunity to gain hands-on experience at the intersection of public health policy, communications and advocacy, working on one of the UK’s key social issues. The post holder will support IAS’s policy and communications work, helping us to progress our long-term vision for tackling alcohol harm.
The post-holder will report to the Head of External Affairs and will be mentored by the Assistant Manager, Policy and Communications, working closely with colleagues across the IAS team.
Contract details
Key responsibilities
The Policy and Communications Support Officer will support a wide range of policy, parliamentary and communications activities, including:
About you
We are looking for an enthusiastic team player who is excited to work in a small organisation where everyone contributes and ideas are valued. You will be curious, motivated and committed to working on one of the most important public health and social justice issues facing the UK today.
Experience and skills we are looking for
Equality and diversity
IAS is committed to being an inclusive and diverse organisation. We welcome applications from all backgrounds and particularly encourage applications from groups underrepresented in the public health and policy sector.
Interview process
First interviews for this role will be held online on 11 and 12 June, with a second in-person interview for successful candidates to take place at our offices on 16 June. Please confirm in your cover letter you can be available on these dates.
We hope to find someone who can join our team late July/early August.
Infrastructure & IT Service Desk Manager
Do you have experience of working in a technology management role?
We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core technology services, ensuring reliable, secure, and user-focused IT across the organisation.
Position: SIT67 Infrastructure & IT Service Desk Manager
Location: Home Based, Nationwide, UK. However, occasional travel required, including for team meetings.
Hours: Full-time, 35 hours per week
Salary: Circa £45,100 per annum
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 17 May 2026
Interview Date: To be confirmed
The Role
Reporting to the Associate Director of Technology, this role is responsible for ensuring the organisation’s infrastructure is fit for purpose and that the service desk delivers a responsive, high-quality service to users.
About You
We are looking for someone with experience of working in a technology management role with strong communication skills and the ability to work professionally with integrity across multiple teams.
The role will require:
Applications
As part of the process, you will be asked to submit your CV and a supporting statement as one document of no more than three pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. This will also be your opportunity to state any preferences for flexible options, as applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Infrastructure Manager, Service Desk Manager, Technology Manager, Service Desk Triage Manager, First Line Support, Second Line Support, Third Line Support, IT Support Manager.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.