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Top job
Brightside, Remote
£35,000 - £38,000 per year
We're looking for an experienced Partnership Manager to provide our partners with exceptional account management to help achieve their goals
Posted 1 day ago Quick Apply
Top job
St Martin-in-the-Fields Charity, London (Hybrid)
£43,000 per year
We are looking for a highly motivated individual to manage the day-to-day running of our grant programmes to organisations.
Posted 1 day ago
Top job
Pecan, Multiple Locations (On-site)
£32,000 - £35,000 per year
Energetic and experienced Fundraising Manager needed to equip our organisation with the financial resources needed to meet our objectives.
Posted today Quick Apply
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Muslim Aid, London (Hybrid)
£38,000 - £45,000 per year
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£42,000 - £43,500 per year
Love Dogs and PR? This could be the role for you!
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£35,700 per year
Do you possess exceptional communication skills and a flair for creative storytelling?
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Knowledge Change Action, Dursley (On-site)
£37,688 per year
Do you share our passion for growing a caring and compassionate society? We have a vacancy for a Partnership Development Manager.
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The UK Committee for UNICEF (UNICEF UK), Multiple Locations (Hybrid)
Circa £50,000 per annum
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Bristol Charities, Bristol (On-site)
£44,428 - £47,420 per year pro rata
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Single Homeless Project, London (On-site)
Starting at £38,369.69 and rising incrementally to £41,528.80 per annum
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New Art Exchange, Multiple Locations (On-site)
Up to £25,200 (pro rata of £31,500)
Seeking an enthusiastic team player with experience of venue operations and/or building management to join our growing team.
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Concordis International, Bangui (On-site)
€45,000 - €60,500 per year
Central African Republic Country Peacebuilding Manager
Posted 2 days ago
Business Launchpad, Tooting (On-site)
£35,000 - £38,000 per year
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Raise Cumbria Community Forest (Community Forest Trust), Carlisle, Cumbria (Hybrid)
£30,282 - £35,690 per year
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Ubele Initiative CIC, London (Hybrid)
£35,000 per year
We are seeking a Finance Manager to join our team in providing financial management support to Black and racialized organisations in London.
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Page 1 of 149
Remote
£35,000 - £38,000 per year
Full-time
Temporary (Ending 31 March 2025)

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Job description

About Brightside

Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. 

Role overview

The Partnership Manager will oversee and deliver account management across our mentoring partnership portfolio. This role involves managing the partner experience across a range of sectors, including higher education, the third sector, schools and corporate partnerships. The post-holder will be responsible for onboarding new partners, supporting them in developing their yearly mentoring plans, engaging in regular communications to ensure we’re on track with our deliverables, and renewing contracts annually. Success in this role will be measured by key performance indicators such as partner satisfaction, partner engagement and meeting renewal income targets. 

Key responsibilities

  • Onboard new partners and welcoming them to Brightside
  • Complete annual mentoring project plans with all partners
  • Provide account management for partners to ensure a positive experience
  • Coordinate our partner engagement work (such as our partner forums and the partner satisfaction survey)
  • Meet regularly with partners to monitor project deliverables and ensure we meet and surpass expectations
  • Lead critical partnership meetings, including planning meetings, mid-point reviews and end of contract reviews
  • Lead contracting and renewal discussions with partners to achieve renewal income targets
  • Manage partner contracts and invoicing
  • Lead the recruitment function for our London based mentoring project, working with schools to promote the opportunity to young people
  • Create and monitor renewals strategies for each partner
  • Identify opportunities for upsells across the portfolio
  • Work with partners to identify their critical success factors, and work with the delivery team to realise these
  • Maintain our stakeholder register, to ensure we have the right relationships across the portfolio and the Brightside team
  • Collaborate with the Senior Programme Manager to manage our approach to risk across the portfolio
  • Act as an escalation point for challenges that may arise in projects
  • Support the Fundraising team by meeting with prospective partners to generate new business
  • Line management for the Project Support Officer

Team working

  • You will be line managed by the interim Head of Innovation
  • You will line manage a Project Support Officer
  • You will work closely with members of the Programmes Team to ensure we’re on track with partner deliverables
  • You will work closely with the Fundraising Team to support business development and new partnerships

Essential criteria

To be successful in this role, you should:

  • Be strongly aligned with our mission
  • Embrace Brightside’s values and contribute to a positive staff culture
  • Understand the challenges faced by young people in education and careers
  • Demonstrate a strong track record in partnership management
  • Be able to manage complex stakeholders
  • Demonstrate a track record in partner retention/contract renewal
  • Be able to build strong relationships and collaborate well with partners
  • Possess excellent networking, communication and presentation skills
  • Be target-driven and proactive
  • Have excellent organisation and prioritisation skills

Desirable criteria

We are especially interested in candidates who:

  • Have experience using Salesforce or other CRM software
  • Have experience of project management
  • Have experience of line management

A DBS check at the enhanced level will be required for successful applicants

Salary and benefits

Salary: £35,000 - £38,000

Contract: Fixed-term (ending 31 March 2025, with the possibility of extension)

Hours of work: 37.5 hours a week (full-time)

Holiday allowance: 25 days

Other benefits include: Three additional leave days over Christmas, three days volunteering leave, employer pension contributions, flexible working hours, regular staff socials, a tenancy deposit loan scheme, up to one month ‘work from anywhere’ policy and the option of buying up to five additional days of annual leave

Application instructions

  • Submit an answer via CharityJob to the question: "Describe a successful partnership you managed. What strategies or actions did you take that contributed to its success?"
  • Submit a one-page cover letter, outlining how you meet the role's essential criteria
  • Submit your CV
  • Applications must be submitted by 9am on Monday 17 June

Applications without a cover letter will not be considered

Successful applicants will be invited to first interviews from the week commencing 24 June.

Successful applicants from the first interview will be invited to a second interview on the week commencing 1 July.

Application resources
Posted by
Posted on: 31 May 2024
Closing date: 17 June 2024 at 09:00
Tags: Project Management,Business Development

The client requests no contact from agencies or media sales.