Mental health jobs

BACKGROUND

Ashiana started operating in 1989 and specialises in helping young women, aged 16 - 35 years, from South Asian, Middle Eastern & Iranian communities who are at risk of domestic violence and sexual violence.

OUR SERVICES

Ashiana runs three refuges with a total of 29 bed-spaces; specifically for women aged 16-35 fleeing forced marriage. This multi award winning project is the only service of its kind in the UK and is highly innovative in terms of addressing an area of significant need not met in other refuge provision. Within these refuges we designate a number of bedspaces for women with no recourse to public funds. We offer an advice and support service to women and girls who are experiencing VAWG (Violence against Women & Girls), enabling them to make informed decisions and exit abusive relationships. We provide counselling for women and girls affected by domestic violence and sexual violence. We also deliver an immigration service to women who have insecure immigration status with the aim to support them with access to specialist legal advice in order to resolve their immigration status. .. We deliver harmful practices training to professionals from the statutory and voluntary sector in addition to awareness raising workshops for women and girls in the community.

PRIMARY TASK

To be responsible, alongside the Management Committee, the Senior Management Team and other workers for the effective running of the Project, in accordance with Management Policy. Ensuring that it meets the needs of South Asian, Middle Eastern and Turkish women and girls who have been made homeless as a result of VAWG (Violence against Women & Girls). 

Please see the attached the full job description

Job title: Marketing Manager
Department: External Relations
Responsible to: Head of External Relations
Responsible for: Digital Marketing Officer
Location: This role is based in London (UK)) - hybrid working
Salary: £ 46,800 per annum (London)
Working Pattern: Full time, 38.5 hours per week
Duration of contract: Permanent
Start date: As soon as possible 

Are you a data driven Marketing professional looking to widen your skills whilst helping young people access education regardless of their background?

Join our dynamic team as Marketing Manager at UWC International, where you will play a pivotal role in the External Relations team. This new role reflects the changing needs at UWC International as we look to increase brand awareness and highlight the impact of a UWC education. We are looking for someone with strong marketing campaign skills, preferably with experience of running international campaigns or with international education. You’ll be joining a small high-performing team where no two days are the same, one day you will be taking the lead on a multi-national campaign for our Global Selection Programme, the next you may be working on producing video content about the impact of education as part of our Refugee Initiative or providing brand advice to one of our schools, colleges or national committees. We have some new projects in the pipeline over the next few years, which, alongside the Head of External Relations and Communications and the External Relations Manager, you will help develop and drive forward. The successful candidate will be a data-driven self-starter who can lead the development and expansion of our marketing activities and is passionate about helping talented young people to access education regardless of their background. If this is you, please do not hesitate to apply.

About us

Changing the world takes passion and dedication 

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.

About UWC International

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at  the heart of the global UWC movement. Based in London and Berlin, our team works closely with  stakeholders across the UWC network and supports a global alumni community of over 85,000  changemakers. 
Our work includes global fundraising, communications, promotion and support for the network of  more than 150 UWC national committees. We also lead on global strategy and provide key services to  UWC schools and colleges. 
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

● Hybrid working - we operate a very generous hybrid working arrangement, with at least 20% of the week worked in the office and up to 80% worked from home.
● Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
● Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
● Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
● Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.

UWC International London

● Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
● Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
● Cycle to Work scheme and eyecare vouchers
● Enhanced maternity and enhanced paternity leave
● Enhanced sick pay
● Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
● In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams. 

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 

Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible.

Your cover letter must:
● Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
● Explain why you want to join UWC International.
● Provide confirmation of your eligibility to work or reside in the UK.
● Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know. 

Please note that CVs received without a cover letter, including the information requested above will not be considered.

Deadline for application: 11.59 AM (UK time) on Wednesday 14 January 2026

Interview and/or assessment dates:
➢ First round interviews on Wednesday 21 and Thursday 22 January 2026 (remote)
➢ Second round interviews on Wednesday 28 and Thursday 29 January 2026 (remote or in person tbc)

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’. At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible. We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us. 

Senior Social Worker

Reports to: Service Manager (Social Work)

Responsible for: Yorkshire and North East personal welfare team

Location: Office based in Pontefract with regular travel

Employment Type: Full-Time

Compensation: £40,787 per annum

Our client is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.

They are currently recruiting for a Senior Social Worker to be based in their office in Pontefract to lead the service delivery within the Yorkshire and North East region, managing a team of office based and home-based Social Work Assistants providing advice and support to former Miners and their dependents.

Role Purpose

Responsibility for the professional leadership and management of service delivery within the regional personal welfare team. The role also involves promoting the service locally and developing partnerships with other agencies for the benefit of the client group.

Key Responsibilities:

• Lead and manage the personal welfare team for the Yorkshire and North East region to provide a high quality, professional, outcomes focused service for former Miners and their dependents.
• Ensure the effective management of casework across the team including case allocation and management.
• Manage a small caseload of clients, when necessary, with a variety of needs, by carrying out high quality assessments and providing a range of appropriate interventions in response to assessed needs of the clients e.g. welfare benefits advice, advocacy, emotional support and practical advice.
• Drive service performance and improvement, monitoring efficiency and effectiveness and taking action to address performance or practice issues should they arise.
• Support the team through supervision, appraisal, case reviews and observations.
• Act as safeguarding lead for the region, advising and supporting team members to take appropriate action, ensuring adherence to the organisations safeguarding policy.
• Manage the delivery of a range of interventions predominantly through a home visiting service, including welfare benefits advice, support with mobility, social isolation and financial issues etc.
• Keep updated with relevant legislation and good practice and share such information across the team and wider organisation.
• Develop and maintain good working relationships with other professionals and partner agencies to ensure integrated, holistic and multidisciplinary approach.
• Represent the organisation at events and meetings as required and co-ordinate publicity and marketing of services in the region in co-operation with head office to promote and advertise the service.

Qualifications, Skills and Experience

Essential:

• Degree in social work or equivalent social work qualification and current professional registration.
• Experience of leading / managing a team in a social care setting with the ability to manage and effectively prioritise caseloads, work with integrity and professionalism and work under pressure.
• Experience of community based social care services with experience of delivery with older people and / or disability services.
• Experience of implementing systems and processes and facilitating change.
• Experience of contributing to the development and updating of policies and practice in line with legislative changes and good practice.
• Good working knowledge of welfare benefits system.
• Knowledge and understanding of the values and principles underpinning working with vulnerable adults and their Carers within the community setting.
• Knowledge of relevant legislation and good practice, particularly in relation to older people, mental health and disability.
• A valid driving licence and access to a vehicle.
• Flexibility to travel across a wide geographic area with occasional overnight stays.

Desirable:

• Experience of social work practice teaching and/or practice teacher status or working towards.
• Knowledge and understanding of the issues facing former mineworkers and mining communities.

This role will require a satisfactory DBS check.

Job title:        Employment Advisor

Reports to:    Client Services Manager

Line reports: None

Location:London

Salary:           £29,000 - £32,000 (London)

Hours:           Full-time (37.5 hours per week), with occasional evening or weekend work (TOIL provided). Open to flexible working.

Contract:       Permanent

Overall purpose

The Employment Advisor (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

Key Responsibilities

We are a fast-paced charity that prides itself on its flexibility and responsiveness so your responsibilities may change, develop and grow according to the needs and development of our programmes. 

1) Client Support

• Provide tailored one-to-one support to clients, helping them understand the UK labour market, define career goals, and develop employability skills. This could be in-person or online depending on client needs.
• Support clients with CV and cover letter writing, job applications, interview preparation, and job searching.
• Guide clients in identifying appropriate employment, education, training, and volunteering opportunities that align with their career aspirations.
• Deliver group sessions to help clients build knowledge and skills in a supportive peer-learning environment.
• Manage a caseload of clients with varying needs, adjusting frequency and intensity of support based on individual requirements.

2) Employer, Volunteer and Referral Partner Engagement

• Engage with employers to build networks and identify job, training, and work experience opportunities for clients.
• Attend job fairs and community events to connect clients with employers and recruitment opportunities.
• Support outreach initiatives by building and maintaining relationships with local referral partners, including Jobcentres, community organisations, and other support services.
• Liaise with volunteers to source additional expertise and mentoring opportunities for clients.
• Establish and maintain relationships with referral partners and support agencies to signpost clients to additional services, including welfare, housing, and mental health support.

3) Service Delivery and Administration

• Maintain accurate and up-to-date records of client interactions, progress, and outcomes in the CRM system.
• Implement and adhere to monitoring and evaluation processes to track client outcomes and inform service improvements.
• Identify and escalate safeguarding concerns, making appropriate referrals and ensuring clients receive the support they need.
• Support managers with additional projects, such as research, resource development, and service improvements.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack when you click 'Apply'.

Other considerations 

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

 Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.  

How to apply 

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role).

Closing date for applications is Tuesday 30 December at 11:30pm.

We belong to the Experts by Experience Employment Network, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and /or are from a refugee background. Please feel free to use information and resources found here, which may help in preparing your job application.  

If you are an expert by experience (a refugee or migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support with your job application from the Experts by Experience Employment Network. Please reach out to HR Manager, Andleeb Khan for further details. You can find contact details on the final page of this recruitment pack.

We are open to flexible working arrangements and alternative working patterns.

Location (UK): Office Hybrid* - London
Hours: Full-time, 35 Hours per week
Salary: £55,155 per annum (London)
Benefits: Read more about the excellent benefits we offer on our website
Contract type: Fixed-term - 2 years
Travel: Occasional travel across the UK including Wales, Scotland and Northern Ireland
Closing date: 23:59 hours, Sunday 4 January 2026

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
You will join the UK Advocacy and Health Intelligence Department within the Chief Executive's Directorate. The team is responsible for leading UK strategy development and delivery across advocacy (policy, public affairs, campaigning) and health intelligence, working closely with colleagues across the UK to ensure effective delivery of the strategy in each nation. The department sits in the Chief Executive's Directorate to ensure driving positive change with and for people with arthritis is at the heart of the organisation.

The Department works closely with colleagues across the charity, including Services, Research and Income and Engagement to ensure we are joined up in our approach to arthritis.

About the role
The Researcher is a new, important post at Arthritis UK. Working within our Health Intelligence team, you will lead on providing expertise on the latest relevant research evidence, providing a responsive, robust and balanced assessment of the available evidence and any key gaps to shape the charity's UK advocacy agenda, and drive organisational priorities. Working across a range of issues you will play a crucial role in ensuring that the experiences and needs of people living with arthritis are understood and acted upon, and that arthritis is taken seriously across the UK.

About you
If your knowledge, skills and experience include the following then we'd love to hear from you:

• In-depth knowledge and experience in working in health-related, research.
• Experience in the synthesis and evaluation of research evidence across a range of sources (including grey literature), including in the design and delivery of rapid reviews.
• Experience in communicating clearly and succinctly to non-technical and non-expert audiences, through both written formats (e.g. briefing papers) and verbally (e.g. via presentations and meetings with senior stakeholders), with a robust approach to accessibility throughout communication.
• Demonstrable understanding of how research can be used to shape policy and practice.
• Experience of consistently applying a range of techniques and research methods applicable to framing research questions, evidence review and research evaluation.
• Able to communicate findings and conclusions clearly to non-specialist and specialist audiences.
• Educated to at least master's degree level or equivalent.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits
Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support - including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

Application deadline and shortlisting 
We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
Only shortlisted candidates will be contacted. 
We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.

Interview
Interviews are expected be held Thursday 15 January 2026, Arthritis UK London office

As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

About us
We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

There are over 10 million people living with arthritis. That's one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life - affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as 'just a bit of arthritis'. We don't think that this is OK. Arthritis UK is here to change that.

Arthritis UK is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.

Arthritis UK is a Registered Charity No: 207711 and in Scotland No. SC041156.

Reports To: Head of Frontline Services

Hours: 12 hours per week (flexible but should include attendance at fortnightly Monday morning team meetings in Harrow). There may be opportunity to expand hours if desired.

Location: [Hybrid: Harrow team meetings /West London Community – which could span Hounslow, Hammersmith, Harrow, Barnet, Ealing, Brent/Online/Telephone] 

Our head office is currently in Croxley, Watford and team meetings may move to this location. You need to be able to travel to this location as part of the role.

Salary - £34,320 pro rata

The Violence Intervention Project (V.I.P) is a young Charity (founded in 2017), pioneering new approaches to working with young people (YP) involved in serious youth violence (SYV). Through a combination of practical and therapeutically informed practice, we support YP, their families and communities to live safer lives. Today, The V.I.P. supports more than 50 YP and families across the London Boroughs of RBKC, H&F, Ealing, Hounslow and Hillingdon. As an organisation with a therapeutic ethos at the heart of our practice, we prioritise the care and wellbeing of our employees. As a result, we have an incredible team and strong employee engagement backed by clinical supervision, a Board of Trustees and a Leadership Team who support and promote personal care and professional development. It’s because of our unique working culture that we’re able to meet the serious challenges and demands of our work.

At the V.I.P we aim to be a thought leader in our sector. To date we’ve established strong ties with the Anna Freud Centre along with funding from the Mayor of London’s Violence Reduction Unit. All our operations are framed within a public health approach and built on the fundamental belief that shame is a catalyst for violence; to which relationships are the antidote.

Our innovation, passion and principles have translated into a strong reputation and sustained expansion across West London. Our practice model, Urban Therapy, meets young people where they are — in cafes, parks, and community spaces. We also deliver early intervention programmes in schools and lead The Shame Initiative, our national training and consultancy offer for frontline practitioners.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and two employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Job Purpose: The Family Outreach worker plays a vital role in supporting the families of clients to enhance their stability, wellbeing, and access to essential services. In this role, the Family Outreach worker will provide personalised assistance to families, strengthen connections with external partners and community resources, and collaborate with the team to ensure comprehensive and cohesive support. Additionally, they will establish structured communication and availability protocols to manage expectations and promote sustainable assistance for families.

Key Responsibilities:

1. Develop and Implement Family Support Plans § Caseload Management: Maintain a focused caseload of 4–5 families at a time, ensuring each receives consistent, high-quality support § Care Plan Development: Co-design and implement personalised support plans with families, focused on clear, achievable goals, addressing unique needs such as housing support, access to services, and emotional and practical assistance. § Outcome Tracking: Regularly assess and monitor family progress, aiming for high satisfaction and meaningful, positive outcomes. § Ensure all work complies with safeguarding and confidentiality policies and promptly escalate any concerns regarding the welfare of children or vulnerable adults.

2. Build and Strengthen External Partnerships and Professional Networks § Networking and Outreach: Dedicate time each month to building relationships with key external partners, such as housing providers, domestic violence services, cultural support groups, and other community organisations. § Professional Network Integration: Actively collaborate with members of each family’s professional network (e.g. healthcare providers, educators, social services) to ensure aligned and effective support. § Partnership Development: Identify service gaps and cultivate partnerships with external agencies to broaden the range of resources available for families, especially during crises or complex situations. § Crisis and Complex Needs Support: Utilize professional connections to extend the support network available to families, enhancing their access to comprehensive care.

3. Foster Team Collaboration and Communication § Team Meetings and Case Discussions: Participate in regular team discussions to align family support strategies and incorporate team insights into care plans. § Documentation and Information Sharing: Maintain detailed documentation on family interactions, progress, and needs to facilitate informed team coordination. § Collaborative Problem Solving: Leverage the collective expertise of the team to address complex family needs and ensure proactive, cohesive support.

4. Develop Clear Communication and Availability Protocols § Service Model Communication: Communicate service guidelines, availability expectations, and emergency protocols to families to promote mutual understanding and prevent miscommunication. § Feedback-Driven Adjustments: Regularly gather and assess feedback from families to adjust communication protocols and improve service effectiveness.

5. Ongoing Monitoring, Review, and Professional Development § Role and Service Review: Schedule regular check-ins with management to assess role effectiveness and identify areas for improvement. § Feedback Collection and Analysis: Collect feedback from families and professional network contacts to maintain high-quality service standards and align with organisational objectives. § Professional Growth: Engage in professional development opportunities to continually refine and align your approach with the organisation’s mission, vision, and evolving community needs. Key Requirements: § Experience in Family Support or Community Outreach: Proven background in social work, family support, or community engagement, with an ability to manage complex family cases. § Strong Communication and Network-Building Skills: Effective communicator able to engage with families, team members, external partners, and professional networks, ensuring cohesive, high-quality support. § Empathy and Professionalism: Commitment to providing respectful, empathetic support to families, balanced with clear professional boundaries. § Organisational Skills: Ability to manage multiple cases, maintain thorough documentation, and adhere to Urban Therapy protocols to ensure high-quality, consistent service.

Key skills and qualities: · Flexibility and adaptability · Trust building · Advocacy skills · Crisis Intervention skills · Resilience · Active Listening · Solution Focused · Ethical practitioner

Urban Therapy is committed to equality, diversity, and inclusion, and encourages applications from individuals of all backgrounds and lived experiences.

This role may evolve as community needs develop; the Family Outreach Worker will contribute to shaping the service model over time.

Location: Sheppey (Minster on Sea)
Contract Type: Permanent
Hours: Full time - Fully flexible between 7am-10pm including weekends.
Salary: £12.21ph
 
Are you looking for a rewarding career where you can really make a difference to individuals’ lives?

We are currently looking for support workers to work in the Minster on Sea area on the Isle of Sheppey.

As a support worker not only will you change people’s lives by doing something you enjoy. You will learn about yourself as an individual and gain some of the best life experiences.

What will you be doing?

As a support worker no two days are the same, and every day is different. Your role will consist of a variety of tasks as well as delivering person-centered support and promoting individuals’ independence. Some tasks involved in the role will include:

• Accessing the local community – accompanying them to go shopping, pop out for lunch or even a day out at the theme park!
• Daily living support – Assist with meal preparations, helping around the home such as vacuuming and washing clothes.
• Companionship – Sharing conversations and spending time together.
• Personal Care – Cleaning, showering and assisting with medication.
• Running errands – Assisting with tasks such as food shopping or picking up prescriptions.
• Supporting someone to achieve their goals in life.

Hours: Full time - Fully flexible between 7am-10pm including weekends.

Main Responsibilities
 
• To work with your staff team and others in the development of support, assisting people we support with plans which accurately reflect their own needs, strengths and wishes.
• To adhere to and remain familiar with all contents of the Company’s Policies and procedures, obtaining further information when required.
• Maintain effective knowledge of all company procedures and policies, help develop the company and its policies to provide outstanding support to every person we support.
• To ensure that all statutory requirements are adhered to, familiarise yourself with local commissioning and main contracts under which we provide support (SIS).
• Actively assisting in the prevention of accidents to people we support, staff teams and others.
• To deal promptly and effectively with all complaints and grievances as per company guidelines.
• To support and develop the successful operations of quality control and administration systems.
• To positively support the use of innovative technology, bring forward ideas for improvement and development.
• Receive supervision/appraisals and identify your own personal training needs. Attending training days.
• To be involved in the development/training of staff where necessary, supporting any new inductions act as a mentor to new staff promoting the culture and ethos of the company.
• Promote housing cleanliness and maintenance to a sociably acceptable standard including maintaining up-to-date Health and Safety and risk assessments.
• Supporting people to maintain accommodation and grounds, recognise self-neglect and report any concerns.
• Recognising poor or bad practise and reporting at all times anything which concerns you.
• Promoting and adhering to all aspects of Health & Safety at work, making sure you report all and any issues that may be a risk to you or others.
• Positively represent the company values, culture and ethos at all times, represent our reputation and professionalism.
• Maintain professional boundaries at all times.
• Ask questions.

Qualifications
 
• We are looking for kind, caring individuals that are passionate about making a difference in people’s lives.
• PBS trained (Preferred)
• We’re all about working smarter and are paper free!, so you’ll need your own smartphone to stay on top of care plans, log notes and view rota’s.
• Drivers are preferred due to the location of the houses.
• Previous experience in the care sector is essential.
 
Employee Benefits
 
We provide all of our staff with an excellent training programme which includes online training courses, short courses as well as nationally recognised qualifications.

We also have a fantastic range of benefits for our staff which include:
 
• Quarterly employee recognition awards with the chance to win a £150 gift card of your choice.
• Fully funded qualifications to support you in your role and with career progression.
• Enhanced rates of pay over the Christmas period for support shifts.
• Your wellbeing matters to us! Our Employee Assistance Programme gives you 24/7 access to tools like health plans, mindful resources and free counselling to support your mental and physical wellbeing.
 
PCAS Kent is an Equal Opportunities employer, and we are committed to safeguarding and protecting the welfare of our service users. Therefore, this post is subject to appropriate references and an enhanced DBS check with the Disclosure and Barring Service.
Please note we are unable to offer sponsorship.
 
You may also have experience in the following: Support Worker, Care Assistant, Healthcare Support Worker
Community Support Worker, Social Care Worker, Domiciliary Care Worker, Residential Support Worker, Learning Disabilities Support Worker, Mental Health Support Worker, Personal Care Assistant (PCA), Support Practitioner, Care and Support Assistant, Outreach Support Worker, Independent Living Support Worker, Care Worker
 
REF-225 291

Key Responsibilities   

To work closely with the Evidence & Advocacy Manager (EAM) to develop and implement a series of impactful evidence and research projects that support our advocacy messaging, as well as internal and external learning for inclusive programmes and advisory work. These projects will build on established workstreams alongside developing new ones to maintain and extend CBM UK’s evidence base.

Disability Evidence, Policy Research and Learning  

With EAM support the ongoing CBM UK Research and Evidence workstream, through:

1. Translating evidence from our programming countries and projects to produce and contribute to a range of resources to influence FCDO and other stakeholders. Tasks to include managing and maintaining established outputs, such as the CBM UK Project Evidence Briefs and Disability Voices paper series, generating new thematic papers, as well as policy and position papers to enhance effective advocacy submissions, briefing notes, blogs and other messaging on key disability rights issues.   
2. Working collaboratively within CBM UK and across CBM Global to help develop and to deliver new policy research, drawing on mixed methods and data sources including national and international databases, using qualitative approaches including participatory or citizen generated data, and new empirical work.
3. Supporting Programme staff to improve impact and learning practice in CBM UK funded projects, provide technical support for the implementation of programme related research and data collection, including MEAL.
4. Providing technical research support into the development of proposals for new grant funded projects, and, where successful, support the management of subsequent research projects. 
5. Keeping abreast of new research and publications on key themes and priority concerns within the CBM UK Advocacy and Influencing Strategy, taking into consideration sector trends and developments, and ensure this is disseminated to relevant staff within the CBM UK Team. 
6. Keeping watch on UK policy environment and conducting research and analysis to support CBM UK advocacy messaging on disability and human rights.

Dissemination and Communications 

1. Maintaining and developing internal knowledge management systems for research and information on disability inclusion and rights, and related areas, to be used by Advocacy, Programmes and Fundraising & Communications teams.
2. Ensuring communication plans are developed with CBM UK and Global Federation colleagues for CBM UK evidence outputs.
3. Maintaining the Advocacy and Influencing pages of the CBM UK website ensuring rights-based communication and focus to support CBM UK and Global campaigns.
4. Liaison with Fundraising & Communications colleagues to amplify media stories, case studies and compelling evidence from country programming for advocacy purposes.
5. Participation in and building good relationships with UK-based disability and development networks, including relevant research networks and membership of the BOND Disability and Development Group. 
6. Supporting the professional publication and printing of CBM UK outputs, for dissemination at advocacy engagements and public events.

Other    

1. Work with other CBM UK teams to maximise cross fertilisation opportunities and integrated working.  
2. Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM. Play an active role across CBM, promoting positive working and innovation. Ensure that the values of CBM UK are understood by external partners and always reflected in communications.  
3. Identify opportunities to initiate and contribute to new initiatives and events, both within CBM UK and externally. 
4. Provide briefings and analysis for the CEO and other Leadership Team members where appropriate. 
5. Carry out any other duties as required by the Evidence & Advocacy Manager, Director of Advocacy, and CEO.  

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £30,025 per annum if based in London. £27,375 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12 noon, Friday 16th January 2026

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about our work, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY

The Mentoring Coordinator will contribute to upReach's mission, by helping to manage the day to day running of our professional mentoring programmes (Professional Mentoring and Ask an Expert). Professional Mentoring sees students on the upReach programme matched with a professional for a six month period, while Ask an Expert allows students to directly contact professionals for one-off conversations.

GRADUATE SCHEME SUMMARY

The Mentoring Coordinator role is part of upReach’s Future Charity Leaders Programme (FCLP). The FCLP provides you with a unique opportunity to:

• Work directly on the upReach mentoring programmes, supporting young people and professionals to form successful mentoring relationships (4 days per week), while also;

• Gaining exposure to various aspects of charity management through 6-month rotations (1 day per week).

• Receiving training in Leadership throughout, and have the opportunity to complete an apprenticeship in Leadership and Management after 18 months on the programme (in place of rotations). 

The FCLP is designed either for high-calibre graduates from any university, academic subject and background - or for those with experience in the corporate world who are looking for a career change and experience in the charity sector. 

CORE RESPONSIBILITIES

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities. 

The Mentoring Coordinator will be responsible for ensuring that upReach’s mentoring programmes (Professional Mentoring/Ask an Expert) operate smoothly and effectively, and will report to the Volunteering Programme Manager. You will work alongside the Programmes and Partnerships teams to ensure that matches are successful, and that both mentors and mentees have a positive experience of mentoring at upReach.

1) Supporting the smooth running of mentoring programmes:

• Deliver day to day operational tasks, including making mentor and mentee matches and responding to professional/student queries received via the Mentoring inbox and the mentoring platform;

• Act as the primary point of contact for mentors/professional volunteers and students using the upReach mentoring platforms, and take action to resolve any issues raised;

• Proactively monitor the success of all mentoring relationships/interactions using mentoring platform data, identifying any concerns and taking action to resolve them;

• Develop and deliver training sessions and resources with the support of the Volunteering Programme Manager to ensure that mentors, professionals and mentees have a high-quality experience.

2) Supporting Partnerships and Programmes teams:

• Work with the Programmes team to encourage Associates to register for and participate in the mentoring programmes;

• Work in collaboration with the Programmes and Partnerships teams to help ensure that all mentoring outputs are delivered effectively and on time, and support them with reporting back to partners;

• Act as the point of contact for employer partners whose primary activity is mentoring, and provide updates on impact measurement for these partners.

3) Rotations in different areas of charity management  

• As part of the FCLP programme, work on rotational projects designed to give you a greater exposure and understanding of the different areas of charity management;

• You will have a six month rotation in each of the following areas during your first 18 months on the programme: (1) Fundraising, Partnerships and Comms, (2) Operations and Strategy (3) Project and Product Management;

• Each week you will work on projects related to your current rotation (7.5 hours per week). These projects will be agreed with your Rotation Manager, in line with the learning objectives for each rotation.

4) Leadership training and development

• Participate in training every six weeks on different soft skills within Leadership through an external training provider during your initial 18 months on the programme. This training will take place through a mixture of online and face to face sessions. Training sessions will include:

  • Communication

  • Understanding different working styles

  • Conflict Management

  • Emotional Intelligence

SKILLS AND EXPERIENCE

The ideal candidate for Mentoring Coordinator should display these skills: 

• Strong communication skills, both written and verbal;

• Excellent organisational skills and the ability to prioritise a varied workload, manage competing demands and deliver to tight deadlines;

• Good problem-solving skills;

• Self-motivation and an ability to work in a small team as well as independently;

• Ability to engage and communicate confidently with stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation. 

To be successful, it is anticipated that you would have experience in:

• Communicating with a variety of stakeholders, through written and verbal communication;

• Managing and prioritising a varied workload.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Friday 16th January at 12:00 noon.

Equal Opportunities

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Finance Manager

Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Finance and Operations
Salary: £42,000 - £45,000 (depending on experience)
Hours: 35
Contract Type: Permanent

RABI is the farmers charity.

RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.

At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.

RABI is on a journey to help shape a future farmers deserve.

KEY PURPOSE:

We are seeking to appoint a Finance Manager, who will be integral to supporting the charity through an exciting period of change and development. This is a new role, and the successful applicant will have the opportunity to refine the role.

KEY RESPONSIBILITIES:

• Preparation of monthly Management Accounts, including stock returns.
• Prepare key account reconciliations and review those carried out by the Finance team to ensure completeness.
• Preparing Gift Aid returns.
• Administrating RABI’s payment providers.
• Administering legacies in conjunction with the Fundraising Department.
• Management of payroll.
• Administration of VAT returns for the Trading Subsidiary.
• Reviewing and authorising weekly payment runs.
• Documenting processes and procedures.
• Liaise with other departments as required, with particular reference to County Committees.
• Provide cover for the Accounts Payable / Accounts Receivable administrators when required.
• Day-to-day administration of the Finance System.
• Assisting with year-end processing and audit.
• Assisting with the preparation of annual budgets.

PERSON SPECIFCATION:

Essential

• Experience of working with charity finance.
• Payroll experience.
• Ability to manage time effectively, prioritise workload across multiple projects and plan ahead.
• Excellent numeracy and problem-solving skills, and attention to detail.
• A positive and creative approach to work.
• Self-motivated, and confident to be able to work both independently and collaboratively in teams
• Intermediate level IT skills (Microsoft Office including Excel).
• Ability to record and analyse data.
• Maintain appropriate confidentiality of all information.
• Understanding of Data Protection regulations, compliance and good practice.
• Affinity with the mission and objectives of RABI.

Desirable

• ACCA/ACA/CIMA.
• Experience of working with a charity trading subsidiary.
• A full UK driving licence.
• Understanding of the role of trustees and volunteers

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

BENEFITS:

• 28 days annual leave plus bank holidays (based on full time working).
• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.
• On site parking.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, exp

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

REF-225 406

About the role 

This is a strategic leadership role dedicated to amplifying survivor voices and driving systemic change across the Alliance Partnership and the wider VAWG sector.

The Survivor Movement & Participation Lead (SMPL) will champion survivor leadership by embedding accountability, fostering peer-led services, and building a strong, intersectional movement to end violence against women and girls. The role leads the Experts with Lived Experience (ELE) network, develops survivor-led spaces and leadership pathways, and embeds survivor influence within governance and decision-making. The SMPL will represent survivors and the Alliance in national forums, coalitions and sector discussions, ensuring survivor participation shapes strategies, policy and practice.

Job description 

As the SMPL, you will:

• Lead and coordinate the Experts with Lived Experience (ELE) network, ensuring survivors are supported, resourced and fairly compensated, and design and facilitate survivor-led and peer support spaces grounded in trauma-informed, anti-racist and culturally rooted practice.

• Build survivor leadership through training, mentoring and development opportunities, and embed safeguarding, boundaries, confidentiality and collective care across all survivor involvement.

• Strengthen survivor leadership within VAWG and wider justice movements through campaigns, activism and public engagement, and support cross-movement alliances with LGBTQ+, disability and other justice communities.

• Facilitate survivor participation in governance structures, promote ethical and power-sharing frameworks, represent survivor-led practice in strategic forums and partnerships, and contribute to tools, learning and resources that assess and promote survivor influence.

Closing date and Interviews

This vacancy closes at 9am on Friday 23 January 2026, with first stage interviews anticipated to take place in the week commencing Monday 2 February 2026.

Shortlisted candidates will be asked to design and present a 6–8 week programme for the Fearless Collective. Full details and guidance for this task will be provided after shortlisting.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

JOB TITLE: Senior Volunteer Engagement Officer

DEPARTMENT: Foundation

LOCATION: Stamford Bridge

CONTRACT: Permanent

Chelsea Foundation: Founded in 2010, the Chelsea Foundation builds on over 120 years of Chelsea FC’s commitment to making a positive impact. We harness the passion, energy, resources and excellence of Chelsea FC to create opportunities across wellbeing, community, and futures. Driven by a mission to inspire change, we’re dedicated to empowering individuals and strengthening the communities around us to make a difference.

Job Function: To support the development and management of a high-impact volunteering programme at the Foundation

Closing date: 12th December

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

You’ll be: (Responsibilities):

• Designing implementing and evaluating a best-in-class staff volunteering programme which strengthens the Foundation and Club’s community impact.
• Acting as the main point of contact for the volunteer network (comprising Chelsea FC staff, Foundation staff and other stakeholders such as corporate partners and supporters).
• Working collaboratively across the Foundation’s Programmes, Fundraising and Club HR teams to identify volunteer needs and design appropriate roles and responsibilities.
•  Overseeing the engagement and training of volunteers, particularly those of our corporate partners, ensuring consistently positive experiences.
• Leading on coordinating, administering and facilitating smooth delivery of volunteering activities and engagements.
• Working with the Impact and Evaluation team to capture outcomes, analyse feedback and consistently improve the volunteering offer.
• Producing regular reports on volunteer engagement and impact for internal and external stakeholders.
• Ensuring all volunteering activity complies with health, safety, safeguarding and legal standards
• Maintaining accurate volunteer records and ensuring compliance with Data Protection requirements.
• Championing a culture of volunteering across the Club and Foundation, celebrating contributions, showcasing impact, and ensuring volunteers feel valued and motivated. 
• Providing additional support to the Fundraising team as and when required.
• Successful delivery of a high-quality volunteering programme that meets Foundation and Club objectives.
• Positive feedback from volunteers, partners and staff, with evidence of impact shared.
• Managing multiple work streams and requests, demonstrating good judgement to prioritise these.

 

You’ll have: (Experience)

 Experience:

• Experience in managing or coordinating volunteers, preferably within a charity, community or sport setting.
• A strong track record in successful project management and programme delivery.
• Experience building and managing relationships with diverse stakeholders, ideally including charity and corporate partners.
• Experience in effective administration and management of competing priorities.
• Strong organisational and administration skills, with excellent attention to detail.
• Excellent communication skills, able to engage and inspire a wide range of audiences.
• Ability to work independently and take initiative, which contributing as part of a team.
• Strong project management skills, able to manage multiple priorities, tasks, correspondence and deadlines.
• Professional, discrete and able to handle confidential information appropriately.
• Strong attention to detail with a high level of written and IT literacy (MS Office).

In return: (Benefits)

• 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 x base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Stamford Bridge (Mon-Fri)
• Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well-being community

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you. 

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are now looking for an Operations Assistant to join us on a full-time, permanent basis, working up to 40 hours per week (part-time hours will be considered), including at least one weekend day per week.

The Benefits

• Salary of £28,808 per annum (pro rata)
• 26 days' annual leave plus public holidays, increasing to 29 days after three years’ service (pro rata)
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme

This is a fantastic opportunity for a customer-focused individual to join our thriving organisation.

You’ll enjoy a role that puts you right at the heart of vibrant, outdoor venues, building confidence, customer service expertise, and operational skills in a fast-paced, public-facing environment where no two days feel the same.

Just as you support our lovely customers, we will support you with a welcoming team culture, ongoing learning opportunities, and the encouragement to grow your confidence and capabilities in a role where you’re truly valued.

So, if you’re looking for a role where people, place, and purpose come together, apply now and start your journey with The Royal Parks today!

The Role

As our Operations Assistant, you will support a seamless customer journey at the Hyde Park and The Regents Park Tennis venues, from arrival through to departure.

Acting as a first point of contact, you’ll engage with customers across our facilities, responding to enquiries, encouraging repeat bookings, and escalating complaints when needed, while consistently delivering a high standard of customer service.

You’ll also help maintain safe, well-managed venues by promoting positive customer behaviour, managing expectations around court usage, and supporting the procedures that keep day-to-day operations running smoothly.

Additionally, you will:

• Provide information about the surrounding park environment
• Process bookings for all visitors
• Handle tenders in line with financial policies
• Support the preparation of areas for activities and events
• Attend team briefings
• Follow safeguarding guidelines for children and adults at risk

About You

To be considered as an Operations Assistant, you will need:

• Excellent customer service skills and the ability to manage customers and resources to achieve smooth operations and a great customer experience
• Computer literacy, with the ability to use a variety of systems and MS Outlook, Word and basic Excel
• Excellent communication skills, along with the ability to effectively communicate with a range of audiences
• Organisation skills, with the ability to prioritise tasks simultaneously and perform effectively under pressure

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

Other organisations may call this role Customer Service Assistant, Leisure Assistant, Sports Facilities Assistant, Visitor Services Assistant, or Front of House Assistant.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

In Spring 2028, the National Gallery will launch a new, public-facing Research Centre to facilitate and showcase our world-leading research in the history and science of painting. This will be a complex space sitting at the intersection of multiple valued research stakeholders both within and beyond the Gallery, including the Gallery’s own wide array of research-active staff, our Artists-in-Residence, specialist users of our extensive Library & Archive collections, and a research-engaged general public attending events and consulting materials.

We are now recruiting for a new role, a Research Centre Manager, to support in the creative planning and daily delivery of an exceptional experience at the Research Centre. The role-holder will provide vital clarity and consistency in the day-to-day running of this multifaceted space to ensure a smoothly functioning whole. This includes coordinating all aspects of the Research Centre operations, managing staff, ensuring compliance with regulations, and maintaining the Research Centre facilities and administration. They will also think creatively about the Centre’s different spaces and, alongside Gallery colleagues, will help produce exciting research programming.

An ideal candidate will have experience in a comparable multifaceted role, and will bring to the Gallery strong leadership, excellent communication, creative programming, innovative problem-solving, and strong organisational skills to manage both day-to-day operations and strategic planning for the Centre.

This is a full time, permanent position and requires on-site working 5 days per week.

Applications closing date is 2nd January at 23:30hrs.