• Full time, 12-month contract
• Salary: £26,000
• 26 days’ annual leave plus bank holidays
• Flexible working hours

The Cares Family is an anti-racist organisation committed to advancing anti-racism in our work and in our communities. We particularly welcome applications from Black, Asian and Minority Ethnic people, who are under-represented in our organisation. We are an equal opportunities employer.

The Cares Family helps people find community and connection in a disconnected age. First established in 2011, our objectives are to reduce loneliness and isolation by creating and supporting meaningful mutual relationships between people who might not otherwise interact; to help people feel belonging, purpose and power in a rapidly changing world; and to bring people together across social, generational, digital, cultural and attitudinal divides.

In your role as The Cares Family’s Corporate Partnerships and Engagement Coordinator, you will work closely with our Director of Development, Head of Development and Head of Community Fundraising to support our growing network of local and national corporate partners across the five branches of The Cares Family (North London Cares, South London Cares, Manchester Cares, Liverpool Cares, East London Cares) as well as for our new national projects.

This is an exciting time to join our ambitious fundraising team. You will be responsible for managing and delivering volunteering and engagement opportunities with current partners to sustain and grow their support. New business development is also a core part of this role so you will create a robust pipeline of prospective corporate partners and convert new multi-year collaborations, sponsorships, and employee engagement and fundraising into income.

With so much of this role depending on excellent account management, we need a real people-person, skilled in delivering events. You will have excellent organisational and people management skills to deliver volunteer engagement opportunities. You will be an all-round team player and provide administrative support to the team to steward our national corporate partners and drive new business.

If that sounds like you, we'd love to hear from you.

TO READ THE FULL JOB DESCRIPTION AND FIND OUT HOW TO APPLY, PLEASE VISIT THE CARES FAMILY'S WEBSITE. 

• £40,000-£43,000 (FTE; dependent on experience; contract or day rates will be considered)
• 12-month contract
• Based in London (currently working from home; other locations will be considered, but when possible, the ability to work from London on a regular basis is essential).

The Cares Family is an anti-racist organisation committed to advancing anti-racism. We particularly welcome applications from Black, Asian and Minority Ethnic people, who are under-represented in our organisation. We are an equal opportunities employer.

ABOUT THE CARES FAMILY

The Cares Family’s mission is to help people find connection in a disconnected age. Our objectives are to reduce loneliness and isolation amongst younger and older people alike; improve people’s connection, belonging, purpose and power in a rapidly changing world; and bring people together to reduce social, generational, digital, cultural and attitudinal divides.

Those relationships have had a dramatic impact. 98% of young people involved say they have a stronger connection to the community. 73% of older neighbours involved say their isolation is reduced; 86% are better able to appreciate the changing world; and 77% say their relations with young people have improved. Neighbours report feeling reduced loneliness, improved understanding across generations, a deeper sense of belonging, and “part of something bigger”.

But as the Covid-19 pandemic has shown, loneliness is not just a personal crisis for younger and older people; it’s also a broader public health crisis and a national political crisis. It affects millions of people – from people newly working from home or cooped up in university halls, to new parents; middle aged men to digitally savvy teenagers; LGBT+ people to new migrants. In fact, those who are already marginalised in society experience its consequences the most.

So, as well as improving individual lives and community togetherness, The Cares Family has started to have an impact at the systemic and cultural levels too – through storytelling and campaigning work that are rapidly increasing our profile and making an even bigger difference.

In 2018, the then Prime Minister launched the government’s first ever loneliness strategy (which we lobbied for and helped shape) at a Cares Family social club. We have received coverage in The Economist, The Times, The Guardian, The Telegraph and on BBC1’s News at Ten and Channel 4 News, as well as support from Russell Howard and Florence and the Machine. And in 2018, our Founder and CEO was appointed one of 20 inaugural Obama Fellows, bringing new attention to our issues and work.

We are therefore at a moment of opportunity to make an even bigger difference in the year ahead. We plan to do that with our ‘Action, Voice, Power’ strategy – increasing our local action with new projects, raising up the voices of human experience through new campaigns, and working to ensure national and local government make new investments to reduce loneliness, and build connections across perceived divides.

ABOUT OUR CAMPAIGNS PLANS

That’s why we are looking for a Campaigns Lead to put rocket boosters under our systemic and cultural impact. Specifically, you will work with our CEO to develop and execute a cross-party, public-facing campaign coalition, which is already in development, to rally public and political support for a major government investment in building connection over the next generation; with our creative Programmes teams to enable local intergenerational activism in London, Liverpool, Manchester and other places to help build togetherness and change systems locally; and with our innovative Projects team to guide national campaigns like Intergenerational Week.

ABOUT THIS ROLE

We are looking for someone who:

• Has significant and proven experience driving change at the national level – and knows how to build the campaign architecture, narratives, relationships, coalitions and media coverage to affect national policy change in Westminster.
• Is collaborative – and knows how to bring together and coordinate a coalition of organisations with their own distinct goals to create a coherent, powerful message that will achieve its goal.
• Knows how to mobilise people – through clear, actionable ‘asks’ of the public, online and offline, and by bringing our neighbours, teams, partners and politicians with them.
• Has the expertise to appraise data, create targeted emails and social media content that motivate people to take action, and tell beautiful stories that inspire change.

TO READ THE FULL JOB DESCRIPTION AND FIND OUT HOW TO APPLY, PLEASE VISIT THE CARES FAMILY'S WEBSITE. 

• £31-35,000 (dependent on experience)
• 24-month initial contract (with possibility of renewal)
• Full-time (37.5 hours per week)
• 26 days’ holiday per year
• Fully remote during the pandemic, then based in London, Liverpool or Manchester, though we have flexible and remote working arrangements in place

The Cares Family is an anti-racist organisation committed to advancing anti-racism. We particularly welcome applications from Black, Asian and Minority Ethnic people, who are under-represented in our organisation. We are an equal opportunities employer.

ABOUT THE CARES FAMILY

The Cares Family’s mission is to help people find connection in a disconnected age. Our objectives are to reduce loneliness and isolation amongst younger and older people alike; improve people’s connection, belonging, purpose and power in a rapidly changing world; and bring people together to reduce social, generational, digital, cultural and attitudinal divides.

Those relationships have had a dramatic impact. 98% of young people involved say they have a stronger connection to the community. 73% of older neighbours involved say their isolation is reduced; 86% are better able to appreciate the changing world; and 77% say their relations with young people have improved. Neighbours report feeling reduced loneliness, improved understanding across generations, a deeper sense of belonging, and “part of something bigger”.

But as the Covid-19 pandemic has shown, loneliness is not just a personal crisis for younger and older people; it’s also a broader public health crisis and a national political crisis. So, as well as improving individual lives and community togetherness, The Cares Family has started to have an impact at the systemic and cultural levels too – through storytelling and campaigning work that are rapidly increasing our profile and making an even bigger difference.

We are therefore at a moment of opportunity to make an even bigger difference in the year ahead. We plan to do that with our ‘Action, Voice, Power’ strategy – increasing our local action with new projects, raising up the voices of human experience through new communications and campaigns, and working to ensure national and local government make new investments to reduce loneliness, and build connections across perceived divides.

ABOUT OUR IMPACT AND LEARNING

The Cares Family has undergone four external evaluations which demonstrate the impact of our work. However, measuring the value of human relationships, which are necessarily subjective, in a way that is simultaneously scientific, community-led and respectful of people’s full stories, is challenging.

We are therefore seeking to build on the learning from our four evaluations, to embed impact evaluation techniques that are consistent with our community-first philosophy, and to do so in a way that challenges top-down evaluation approaches which can be reductive and isolating.

To do so, we need to raise the bar on our monitoring and evaluation, data capture and analysis; to set up better processes to analyse and evaluate that data for learning purposes; and to put in place an organisational Monitoring, Evaluation and Learning framework to enable us to better measure our outcomes.

ABOUT THIS ROLE

We are therefore seeking a Head of Impact and Learning with a solid understanding of monitoring and evaluation approaches as well as systems, data, analysis and, crucially, people.

This is a new role and an exceptional opportunity for an innovative social researcher to design and develop simultaneously values-led and robust evaluation. Working closely with our delivery teams and with input from our neighbours, you will embed outcomes monitoring into our day-to-day activities, and evaluate our programmes and projects in a meaningful way.

TO READ THE FULL JOB DESCRIPTION AND FIND OUT HOW TO APPLY, PLEASE VISIT THE CARES FAMILY'S WEBSITE. 

Do you want to work in the voluntary sector? We have a range of exciting job opportunities and are recruiting now!

Are you skilled at delivering big projects successfully?

The tide Operations Manager will be responsible for implementing the delivery plans to achieve tide’s key outcomes for the NLF funded grant and for the day-to-day management of the team of staff.

All post-holders will work remotely, with occasional visits to our head office in Liverpool when required and circumstances allow.  This post is full time and fixed term until October 2021, with the potential for extension depending on available funding. Secondments from organisations that support our work are welcome.

Closing date for post: Thursday 21 January, 4pm

Interviews: weeks commencing 25 January and 1 February

To apply for this post, please click the ‘apply’ button.

We encourage anyone interested to contact us for an informal discussion; to arrange this, please visit our website for contact details.

Do you have an understanding of mental health issues or experience of working in mental health? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as a Casual Recovery Worker on an ‘as and when’ needed basis.

We are looking for a Casual Recovery Worker to join the team at Tower House, our 24 hour Supported Housing service in Chester. A great listener, with a flexible approach and a flair for planning and prioritising a busy workload, you love motivating and engaging people in a range of developmental and rehabilitative activities. What’s more, you have a good understanding of mental health issues and how they affect people. You will also need good record keeping skills and be adept at data entry and willing to participate in a rota that includes lone working, weekends, on call and sleep-ins across a variety of services.

We are looking for caring, consistent, flexible and creative individuals who work well under pressure and are keen to work in mental health. Good communication is essential, as is a good knowledge of mental health. You will receive a full induction, regular supervisions, as well as opportunities for personal and professional development by working across our range of services. You will also have access to learning and development opportunities.

The hourly rate for Casual Workers is £8.72.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be considered for an interview.

The closing date for this post is 29th January 2021, however we reserve the right to close this vacancy earlier than the advertised date if sufficient applications are received prior.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first survivor of modern slavery. Since then, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life controlling issues. We are passionate about restoring the lives of those we support, and it would not be possible without our dedicated team of staff and volunteers.

We currently have an exciting opportunity for an Integration Support Programme (ISP) Worker. The ISP is an innovative programme which is designed to fill the gaps around existing Survivor Support, to make sure that no survivor’s needs go unmet. Your role would be to facilitate the smooth running of this service in the form of administration and regular phone calls with ISP clients, in order to build and maintain client rapport with the service, while also capturing their support needs.

• To process new referrals and introduce clients to the Integration Support Programme service.

• To complete fortnightly and monthly client ‘check-in’ calls to build rapport and capture client support needs.

• To make regular referrals to the Victim Care Contract ‘Reach-in’ service.

• To measure client progression by completing Freedom Assessments with them.

• To occasionally signpost clients to appropriate local services.

• To participate in team meetings.

• To attend regular supervision meetings with Line Manager.

• To provide occasional support to other programmes within the same department, including Bright Future, Reach-in and Health and Wellbeing.

• To adhere to all internal procedures regarding City Hearts.

Right to Succeed is a fast-growing national charity, working to deliver place-based and educational change in the most disadvantaged communities. Together, alongside their local and national partners, Right to Succeed delivers coordinated, impactful programmes aimed at improving outcomes for vulnerable children and young people, their families and wider communities. We are now recruiting an inspiring new Programme Manager to manage day to day implementation of the discovery phase of a whole system improvement programme in two of Liverpool City Region’s most left behind communities.

As a Programme Manager in the Liverpool City Region, you will work with the Programme Director on the initial discovery phase of the programme, working alongside multiple agencies, research professionals and stakeholder groups to create and maintain the conditions required for an effective, collective place-based change approach.

Together with the team, you will support and build the capacity of residents in selected communities, in order to develop a long-term, place-based vision designed to improve children’s capability, wellbeing and access to opportunities.

To apply for this imporant role, you must have significant experience of developing and delivering impactful programmes and interventions, ideally working collectively with colleagues in the community and public sector spaces. You must be an excellent communicator, skilled at building and maintaining relationships with a range of stakeholders, including those at a senior level. With strong facilitation skills and proven effective line management experience, you will support the Programme Director to monitor and evaluate complex programmes and report key outcomes to funders. Overall, you will be passionate about ensuring high quality programmes to improve outcomes for vulnerable children, young people, families and communities.  

To apply for this exciting opportunity, please initially submit a word-formatted version of your CV and a 2-page maximum supporting statement outlining your interest in the role and how your skills and experience meet the requirements on the Person Specification in the Recruitment Pack.

Please note this is initially a 12 month fixed term contract, subject to funding.

Depending on Covid-19 restrictions, this role may initially need to be home-based but will be based with the team in the Merseyside area, location to be confirmed.

Right to Succeed is a fast-growing national charity, working to deliver place-based and educational change in the most disadvantaged communities. Together, alongside their local and national partners, Right to Succeed delivers coordinated, impactful programmes aimed at improving outcomes for vulnerable children and young people, their families and wider communities. We are now recruiting an inspiring new Programme Director to oversee and manage the discovery phase of a whole system improvement programme in two of Liverpool City Region’s most left behind communities.

As a Programme Director in the Liverpool City Region, you will lead the initial discovery phase of the programme, working alongside multiple agencies, research professionals and stakeholder groups to create and maintain the conditions required for an effective, collective place-based change approach. You will support and build the capacity of residents in selected communities, in order to develop a long-term, place-based vision designed to improve children’s capability, wellbeing and access to opportunities. You will represent the programme externally, and will provide key programmatic insight to the wider Senior Executive team in order to shape broader organisational strategy, and ultimately lead to effective, tailored programmatic delivery across the wide range of communities that we serve.

To apply for this pivotal role, you must have significant experience of building, developing and delivering impactful programmes and interventions, ideally working collectively with colleagues in the community and public sector spaces. You must be an exceptional communicator, skilled at conveying strategic vision, and building and maintaining relationships with a range of stakeholders, including those at a senior level. You must have experience of monitoring and evaluating complex programmes, and reporting on key outcomes for funders. Overall, you will be an ambassadorial, participative, values-led leader, passionate about ensuring high quality programmes to improve outcomes for vulnerable children, young people, families and communities.

To apply for this exciting opportunity, please initially submit a word-formatted version of your CV and a 2-page maximum supporting statement outlining your interest in the role and how your skills and experience meet the requirements on the Person Specification in the Recruitment Pack.

Please note this is initially a 12 month fixed term contract, subject to funding.

Depending on Covid-19 restrictions, this role may initially need to be home-based but will be based with the team in the Merseyside area, location to be confirmed.

OB DESCRIPTION

Job Title: Operations Director Service Delivery

No of Posts: 1

Salary: £31,546- £34,999 plus Pension and Health Benefits

Status: Full Time, Substantive

Hours: 37.5 per week

Holidays: 26 days plus Bank Holidays per annum (increasing after 2 year’s service to max 31 days)

Based at: Wigan and Leigh

Responsible to: CEO

Accountable to: Queen’s Hall Action on Poverty Trustees

Closing Date: 12 noon, Friday 29th January 2021

Possible Interview days: 3rd and 4th February 2021

Please see full job specification attached

To Apply: Please enclose your CV along with a brief overview of why you feel you are perfect for this role in no more than 500 words

Please apply early as we reserve the right to bring forward or extend the deadline for applications, so please get your applications in as soon as possible

SUMMARY
The Brick is a growing Charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering a personal transitions service, unique to every person because every individual is at the heart of their own transition. This is an exciting opening for an exceptional leader to join the Charity in a role that will truly provide opportunities for people to make their own changes. Your role will be to enhance, integrate and develop all aspects of personal transitions services within the Charity. You will need to be as committed as we are to equip people from diverse backgrounds for self-sustaining and independent living. You will have an understanding about the need to ensure people have a safe, nurturing environment to thrive in, which is the first step into transition.

To be successful, you will be a person who has
• high integrity,
• commitment to organisational development, and good governance,
• excellent communication skills
• the ability to work at pace in a complex context,
• the ability to work in a team in a practical, flexible and cooperative way
• passionate about people having a right to choice
• passionate about an asset based approach to all service delivery
• a thorough background and knowledge surrounding safeguarding
• robust and in depth experience in complex issues which may prevent people from transitioning

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to add a proactive, dedicated Support Coordinator to join our Whitfield Lodge service in St Helens.

We are looking for an experienced practitioner to work with people with learning disabilities, Autism and complex health needs at Whitfield Lodge based in St Helens. The ideal candidate will be a warm, organised, caring and flexible individual and able to provide practical and emotional support to staff and service users. You will be responsible for promoting independence of service users by working in a person-centred way, conducting risk and support assessments and supporting the supervision of staff and service coordination.  You will ensure effective management of rotas and staff allocations to meet individual needs in a large service.

Support Coordinator Duties:

• Providing practical and emotional support to people with learning disabilities, Autism and complex health needs

• Collaborating with service users, families and involved professionals to provide a consistent and coordinated service

• Assisting the operational management of one service, which is a supported accomoodation.

• Coordinate and deploy staff resources efficiently to meet the needs of the service

• Flexible to work hours according to the needs of the service, including evenings, weekends and bank holidays.

Whitfield Lodge based in St Helens is only 22 minute bus journey from the centre of St Helens and a short walk from Lea Green train station.

At least 2 years’ experience of working with people with learning disabilities, Autism and complex health needs is essential for this role as well as excellent excel knowledge and good computer skills. Managerial experience is desired but not essential. You will have achieved a higher professional qualification – NVQ 3/4 Health and Social Care or equivalent.

You will be based at this service and have a flexible approach to work and have access to a car and a clean driving licence.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,

• Support to complete the nationally recognised Care Certificate,

• Competitive pay and a pension with company contribution and 28 days annual leave,

• Company paid enhanced DBS for all staff,

• All our staff are supported 24/7 by our out of hour’s teams.

Creative Support is a national, fast growing not-for-profit organisation providing person-centred support to individuals with a wide range of care needs. We are currently recruiting an experienced practitioner for the role of Senior Support Worker at our mental health support service in Liverpool.

We are looking for respectful, warm and experienced individuals to work at our Liverpool service which supports individuals with mental health needs. We provide an empowering model of support which enables people to lead fulfilling and happy lives. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and ambitions.

Senior Support Worker Duties:

• Providing practical and emotional support to service users in line with Personal Support Plans
• Identifying and accessing opportunities with service users to gain independence and confidence
• Supervising staff and managing staff resources efficiently to meet the needs of the service
• Collaborating with service users, families, and involved professionals to provide a consistent and coordinated service that maximises outcomes for service users
• Working flexibly on a rota to meet the needs of the service, including evenings, weekends, sleep-ins, and bank holidays.

A minimum of two years’ experience of providing care and support to people with mental health needs is essential for this role. It is desirable that you have experience of supporting and supervising a staff team. A clean driving licence and access to a car is beneficial.

This position offers the opportunity to work in an environment that challenges and encourages personal and professional development. Creative Support has obtained Investors in People Silver status and you will receive ongoing training regarding the client group you work with, managerial qualifications, and up-to-date training regarding changes to the law governing social care.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,
• Competitive pay and a pension with company contribution and 28 days annual leave,
• Company paid enhanced DBS for all staff,
• All our staff are supported 24/7 by our out-of-hours teams,
• Support to complete the nationally recognised Care Certificate and Social Care Diploma.

Can you help us make Wales a great place to grow older? For most people, making their own decisions and choices is a matter of considerable importance. Being part of decision-making processes is not only where self-identity is expressed but it is also an important aspect of personal freedom. This principle is at the heart of advocacy services for people living with dementia.
Age Cymru are recruiting for a full-time Dementia Advocate promote and deliver independent advocacy to people with dementia or their carers in the Wrexham and Flintshire area. During the current Covid-19 pandemic all Age Cymru staff will be working from home until it is safe to work from an office base and in line with Welsh Government Guidance.

This post is a fixed term contract ending 31/03/22 working full time - 35 hours per week. The office base is Flint but the post covers Wrexham and Flintshire.

All applications MUST be accompanied by a full supporting letter, stating your transferrable skills and experience and why you would like to work for Age Cymru, supporting older people with dementia.

You will:

* Have experience and working knowledge of advocacy (instructed and non-instructed)
* Undertaken individual casework
* Have worked with others on successful projects and services (including statutory and voluntary organisations)
* Have an understanding of dementia and the rights of people with dementia and their carers
* Have an awareness of safeguarding legislation and procedures in Wales
* Use creative communication strategies for facilitating communication with people with dementia
* Be highly organised, positive and outgoing
* Be proficient in all MS office packages, including Excel and Powerpoint
* Be confident delivering promotional and awareness raising sessions
* Speak Welsh (desirable but not essential)

What we offer in return:

In return we can offer a generous holiday allowance of 27 days, made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward, Flexible Hours Working Scheme, Competitive Employer pension, Life assurance up to 4 times your annual salary, Healthcare cashback plan.

Additional Information

Age UK and Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Wellbeing Enterprises (WE) has received funding from the Future Innovation Fund to develop a Social Prescribing Training Academy for the Liverpool City Region (LCR). The Academy’s aim is to bolster the capacity and develop the skills and competencies of the social prescribing workforce in the LCR. It will also provide pathways to volunteering, work experience and employment for local people.

Social prescribing links patients to non-medical sources of support in the community as a way of responding to the wider biopsychosocial needs of patients. This approach is typically facilitated with the support of a Social Prescribing Link Worker / Wellbeing Officer.

As the Academy Tutor, you will play a pivotal role operationalising the Academy, delivering interactive teaching and ongoing learner support. This is an excellent opportunity for an organised and creative individual who is looking to play a key role developing this innovation from a concept to a reality working with the Project Lead. We are looking for candidates who place emphasis on quality of provision, preparation, and learner wellbeing.

Wellbeing Enterprises (WE) has received funding from the Future Innovation Fund to develop a Social Prescribing Training Academy for the Liverpool City Region (LCR). The Academy’s aim is to bolster the capacity and develop the skills and competencies of the social prescribing workforce in the LCR. It will also provide pathways to volunteering, work experience and employment for local people.

Social prescribing links patients to non-medical sources of support in the community as a way of responding to the wider biopsychosocial needs of patients. This approach is typically facilitated with the support of a Social Prescribing Link Worker / Wellbeing Officer.

As the Project Lead, you will drive forward the development of the Academy, having a key role in its design, implementation, and delivery of training. This is an excellent opportunity for a focused and creative individual who is looking to take ownership of a project and drive it from a concept to a reality. We are looking for candidates who place emphasis on quality of provision and long-term sustainability.