Area Coordinator Community Connections Service

Area Coordinator Community Connections Service

We are looking for a highly motivated and capable Community Connections Coordinator who will relish the opportunity of working with a caseload of clients with varied mental health challenges.

Position: Area Coordinator Community Connections Service

Location: Mole Valley

Hours: 37 per week

Salary: £30,906 (per annum)

Contract: Permanent

Benefits: 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing Date: Applications will close Sunday 5 July. Interviews will take place on Thursday 9 July. Please note, Mary Frances Trust reserve the right to close this vacancy early if we receive sufficient applications for the role.

The Role

Working with a caseload of clients with varied mental health challenges, this role involves helping them develop their potential through 1-1 advice and support sessions, and supporting them to engage with an extensive range of activities and groups available to clients on the Community Connections Service. As well as identifying and signposting to other local services which will support their ongoing journey towards better mental and physical wellbeing. The Community Connections Service delivers its client groups and activities using both face to face and virtual platforms.

Key responsibilities include:

• Manage a caseload of clients experiencing a variety of mental health challenges.
• Work with individuals and their carers around their mental health and social circumstances.
• Create a non-clinical person centred support plan around the individual, guided by the individual’s needs.
• Cultivate relationships with, and work with, other services around social wellbeing support for clients.
• Work with clients as the lead professional involved in their care, bridging to other services and opportunities and working closely with other organisations already involved.
• Aim to remove practical and physical barriers that arise from lack of resource at the community level.
• Assistance with accessing local services and resources.
• Advice, information, and signposting, including clear information about what support is available locally.
• Supporting occasional group sessions, with the opportunity to facilitate some groups or activities on a regular basis if desirable.
• Collecting, reporting and monitoring data, providing case studies on a quarterly basis.

About You

Qualifications and experience

• A minimum of 2 years community experience of mental health and wellbeing, and/or a qualification in appropriate subject i.e., counselling, psychology, social work, mental health, Health and Social Care (level 3)

Knowledge and skills

• Ability to work collaboratively within a multidisciplinary team (statutory and voluntary)
• An understanding of confidentiality, consent, information sharing, including GDPR
• An understanding of Safeguarding policy and practice
• Good communication and written skills and a commitment to ensure accurate and confidential record keeping
• Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries
• Ability to work to all the policies, procedures, and standards of the service and joint working arrangements with statutory and voluntary sector partners
• Extensive knowledge and understanding of mental health issues
• Knowledge and understanding of community working, lone working and ability to maintain safety whilst working in the community
• Ability to use supervision effectively
• A good understanding of personal limitations, ability to identify when to seek advice and support and deal with issues in a professional manner
• Ability to manage challenging behaviour from clients who may present in distress

You will be proficient in Microsoft Word, use of email, Outlook, and basic excel skills, with the ability to effectively access and update records on client management systems.

When you click to apply you will be asked to upload your CV and covering letter (in which you’ll explain how you feel your experience is suitable for the role). Please ensure you upload your documents in order to be considered for this role.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

You may have experience in areas such as Mental Health, Mental Health Worker, Mental Health Outreach, Wellbeing, Wellbeing Officer, Counselling, Counsellor, Phycologist, Social Work, Social Worker, Health, Social Care, Care Worker, Carer etc.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP