Team Administrator Jobs
ABOUT THE ROLE
We are hiring a Senior Peripatetic Service Manager (SPSM) who will work across a range of services to support with management and leadership activities, new contract implementation, and delivering on service improvement plans. You will provide direction,, support, and guidance to service managers and teams, working responsively and at pace to provide service manager cover as needed.
You will be based across various services as required, so ability and willingness to travel is essential. In person presence is required however you may be able to have some days working from home as agreed.
Shift/Working pattern: 37.5 hours a week, Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs such as occasional evenings/weekends. You will also take part in our on call service.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of a person-centred organisation!
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
FareShare South West distributes surplus food across the region to charities working with vulnerable people. We need volunteers to do everything from driving vans to picking orders in the warehouses, and lots in between.
This role leads on rota and data management, working with warehouse managers and reporting to the Volunteer Recruitmant Manager in Bristol, with occasional travel. Recruitment and retention support, and identifying individuals who would benefit from our flagship employability programme FareChance to help their personal and professional development is an important element, as well as working with the wider team to develop volunteering opportunities for corporate supporters and food partners.
Leading on volunteer wellbeing and support during the shift is key to the role, as well as undertaking training to keep abreast of best practice
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are loooking for people with the values and commitment to increase the indepdence, self-confidenence and access to new opportunities for people with a range of complex needs using our Wandsworth Day Opportunities Services.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including two day centres in Wandsworth offering a range of support, activities and theraputic interventions for people with complex physical and learing disability needs.
Who you are
You are someone with experience of or a commitment to developing a person centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience everyday. Your values and working practice will align with those of the charity to maximise the independence of those you are woking with, to enable their ability to make decisions about the types of service they are in reciept of and to ensure that your approach is both professional and sustainable.
Key Responsibilities of this role
Your primary responsibilities will include:
- To work as part of a multi-disciplinary team providing personalised support and group based activities to people accessing our Day Opportunities service in Wandsworth.
- To apply a collegiate approach to deliver strengths based support that maximises independence, knowledge and confidence of those using our services.
- To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
- To work from one of our day centres based in Tooting or Southfields and to key work specified individuals and act as a primary contact for the families, carers and other key professionals
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
- Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay london living wage for all its front line staff.
- A commitment to training and professional development to at least Care Certificate NVQ level 3
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Please complete a covering letter and CV that indicates how you meet the key criteria in the person specification
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
No Limits is an exceptional charity, with children and young people at the heart of everything we do. The need for our services has never been greater and the positive impact we have is significant: often life changing or saving. We are a large local charity, with a committed staff and volunteer team of more than 200, collectively driven by a passion to make a difference to the lives of the children and young people we serve.
Our Head of Finance role provides a great opportunity for someone to lead on the strategic and operational financial management of the charity. This is a key role in our Senior Leadership Team, and you’ll be joining at a great time, early in the delivery of our exciting new strategy. We’re looking for someone aligned with our values and experienced in finance. There may be opportunity to provide leadership oversight to wider support functions, depending on your experience and interests. We’re looking for a qualified accountant, or someone who is part qualified with relevant experience, who is eager to contribute to the overall direction, planning and leadership of No Limits.
The successful candidate will be joining an experienced and established Senior Leadership Team where we actively live out No Limits values, have great working relationships, and enjoy a collaborative approach with positive energy.
We are proud that around 80% of our team have their own lived experience connecting them to our services and we have a strong commitment to diversity and inclusion. We encourage applications from people of all backgrounds, experiences and communities, particularly welcoming applications from people who would add racial diversity to our team and individuals who may bring experience to help us on our journey to anti-racism. We are committed to creating a diverse environment where people can be their authentic self, where their experiences and opinions are valued and we all are open to learn from each other.
For the successful candidate, this is an exciting opportunity to build on the charity’s existing successes, developing strength and sustainability to underpin services that benefit thousands of children and young people each year.
No Limits is committed to making a difference to the lives of the children and young people we work with, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the No Limits ethos. Safeguarding and promoting the welfare of children and young people is paramount. We welcome applications from candidates with lived experience and from diverse backgrounds.
Your Role
You will be responsible for No Limits’ finances, leading on strategic and operational financial management of the charity and preparing and analysing information relating to financial planning. You will have oversight of the finance team, leading No Limits to be a sustainable and efficient organisation.
As part of the Senior Leadership Team (SLT), you will make an active contribution to the strategic direction, planning and leadership of No Limits in collaboration with the wider team. You’ll be a role model for our values and ensure the needs of children and young people are at the heart of everything we do.
There may be opportunity to provide strategic leadership oversight to our wider organisational infrastructure functions including IT, Business Support, Fundraising and Communications.
You’ll have the essentials of:
- qualified accountant (CIMA / CIPFA / ACCA / ACA or equivalent) – consideration may be given to part-qualified with relevant experience
- Strategic and operational financial management experience, including; financial process, income and expenditure management, reporting, year-end, audit, statutory and management account production, establishing and monitoring effective financial controls
- An understanding of the charity environment and wider landscape
- Experience of costing projects with a full-cost recovery approach
- Ability to plan and prioritise own and others work to set deadlines, with good time management skills
- High level of IT competency to support your role, including the use of technology and Microsoft Office
- Excellent written and verbal communication, interpersonal skills and team working
- A commitment to personal growth, continuous development, and application of learning
You may also have:
- Up-to-date knowledge of charity SORP regulations and requirements (highly desirable)
- Experience of payroll and pensions
- Ability to lead, motivate and develop people
- A successful track record of working with a Trustee Board or a leadership team
- Lived experience of one or more areas that No Limits support children and young people
Interested?.. We’d love to hear from you
We’d be happy to have an informal discussion and answer any immediate questions you might have.
Role Terms
Salary: circa £50,000 (Full Time Equivalent, pro-rata for part-time)
Hours: part-time to full-time available, from 3 to 5 days per week – Happy to talk flexible working
Place of Work: Hybrid – Southampton Head Office with opportunity for regular remote working
Contract: Permanent
Essential Car User: No
Our recruitment timeline:
• Applications close: 9am on Monday 17th June
• Shortlisting: Outcome of applications communicated by Friday 21st June
• Final stage selection and interview: Week commencing 1st July
Head of Finance - No Limits - Application Pack
To apply for this role, please refer to the Head of Finance Applicant Pack and submit your CV and cover letter, outlining your motivation for applying and your relevant experience, qualifications and achievements.
Black-and-Racialised groups face many challenges that inhibit their ability to thrive and deliver quality services that meet the needs of their users. These challenges include lack of core sustainable funding and limiting the capacity and financial/governance skills. We are seeking an experienced Deputy Finance Director who will play a pivotal role in establishing a Finance Centre of Excellence - providing infrastructural and financial management support to Black and Minoritised community-led organisations in 8 London boroughs. The Centre of Excellence will focus on increasing groups’ financial literacy, confidence, skills, resilience and will include:
- Bespoke financial management capacity-building support, including compliance with statutory/funder requirements; and support with operational/strategic management and planning resources.
- Support will also include financial health checks, finance strategy development, risk.
- Identification and management, budgeting, statutory/funder compliance training, employer responsibilities training, governance training, budget for funding bids, and annual report.
- Devote significant time to outward-facing activities dedicated to supporting frontline Black and racialised grassroots community groups.
- Development of online learning tools and platforms to cascade the learning and providing 1-to-1 coaching sessions for Senior managers and Trustees.
The Deputy Finance Director will report to and work closely with the Chief Financial officer and will also contribute to Ubele’s overall financial strategy and supporting financial operations within our central hub.
The client requests no contact from agencies or media sales.
About the role:
The Achieving Potential programme at SHP supports SHP clients with options and opportunities to build their confidence, learn new skills and try new things. We are recruiting to an exciting new post within our team, having recently secured funding to take forward our digital inclusion offer.
People experiencing homelessness are often from the most socio-economically disadvantaged backgrounds and are digitally excluded. Digital access is crucial for peoples’ independence – e.g. accessing Universal Credit or GPs, but it’s also fundamental in addressing isolation and loneliness. Feeling connected to others can be the difference between someone continuing their journey out of homelessness or falling back into drug-use due to isolation/loneliness – we want to break the vicious cycle between digital and social exclusion.
As the Digital Inclusion Project Coordinator, your objectives will be to spearhead initiatives aimed at increasing digital inclusion within SHP’s diverse communities. This multifaceted role requires a blend of strategic planning, community engagement, technological proficiency, and environmental stewardship. You will work collaboratively with stakeholders from both withing SHP and externally to develop and implement sustainable solutions that bridge the digital divide and minimize the environmental impact of electronic waste.
About you:
- Demonstrated experience in community outreach, project management, and stakeholder engagement, preferably in the fields of digital inclusion, sustainability, or social justice.
- Strong communication skills, including the ability to engage with diverse audiences and communicate complex concepts in a clear and accessible manner.
- Strong analytical skills and creative problem-solving abilities to identify barriers, develop innovative solutions, and address complex challenges related to digital exclusion and e-waste management.
- Willingness to embrace change, navigate ambiguity, and adapt strategies in response to evolving priorities, emerging trends, and feedback from stakeholders and community members.
- Confidence to promote the benefits of the digital world and to challenge traditional silos and system barriers, as well as the ability to use different approaches and methods of communication with different stakeholder in order to achieve this
- The willingness and ability to provide flexible support, including support in the community and a variety of settings
- Proven ability to cultivate and maintain productive partnerships with different agencies, non-profit organizations, businesses, and other stakeholders to leverage resources
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date:Sunday 9th June at Midnight
Interview date: Wednesday 19th June
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Position Title: Positive Pathways Navigator
Contract: Permanent, 4 days a week
Salary: £26-28,000 FTE depending on experience
Location: Hybrid - Doncaster Complex Lives Team offices, in the community and home working
Following 5 successful years (2018-2023) of running Positive Pathways in Yorkshire and Middlesbrough, Church Urban Fund have partnered with Doncaster City Complex Lives Team – an alliance of agencies working to deliver a highly integrated approach to support people who have become locked in a cycle of homelessness, rough sleeping, addiction, offending behaviour, poor physical and mental health - to continue our work to support people that have experienced Homelessness in the local area.
In this role, you'll provide vital housing support for those exiting homelessness, ensuring they maintain their tenancies. Collaborating closely with colleagues and services, you'll offer tailored assistance to help clients secure and sustain their tenancies. Responsibilities include facilitating engagement with services, maintaining support plans, and addressing barriers to progress. You will also contribute to exit plans and engage with clients on personal growth and community integration.
Our ideal candidate is someone who can:
- Manage a case load of clients with varying levels of complexity.
- Have the resilience to deal with complex and challenging situations whilst keeping a level head.
- Approachable and supportive demeanour.
- Demonstrate empathy and understanding towards all clients.
- Can be assertive in challenging situations.
- An understanding of how different aspects can affect someone’s journey – such as drug and alcohol misuse or mental illness.
- Flexible and organised.
- Passionate about supporting people that have experienced Homelessness.
- Demonstrate understanding and sensitivity towards clients of diverse backgrounds, including ethnicities, genders, and cultures, to effectively engage with a wide range of clients
For more information please see full role description and person specification.
How to apply
For an informal conversation about this role and for more information, please contact us.
To apply, please submit an up-to-date CV and covering letter outlining your relevant skills and experience, relating to the listed responsibilities and person specification
Closing date: 9am, Monday 10th June 2024
Whilst you will predominately work with and through the City of Doncaster Complex Lives Team, the Church Urban Fund will be the legal employer and will be overseeing your employment.
ABOUT THE ROLE
We are hiring for a second People and Culture/HR Business Partner to join our Generalist P&C team! In this role you will own generalist human resource activities, using a comprehensive understanding of the HR processes. You will educate others with your knowledge of employment law and experience to support in employee relations cases, organisational change projects, and other activities as required. You will advise, support, and guide managers and colleagues on a wide range of topics.
ABOUT OUR TEAM
The Generalist human resources team is currently a team of 4, the Head of P&C, P&C Business Partner, P&C Advisor, and P&C Administrator. You will report into the Head of P&C. The wider People and Culture/HR team includes the Talent Acquisition Team, Workforce Development, and Talent Development team. As a team we all have our strengths, have individual qualities and interests, we all come together as a team when times can be busy or stressful and work well in supporting each other. We value each others input and no voice goes unheard! We have our collaboration day in the office on a Monday, and Friday's we have P&C time where we wind down at the end of the week with a different activity and team session!
Shift Pattern: 37.5 hours per week, Monday to Friday 9 - 5. Mondays in central office, one or more days in our services, with work from home on the remaining days in the week.
Location: We are based a 10 minute walk from Highbury and Islington station, Angel station is a 15 minute walk away
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are looking for someone who has a sound knowledge in generalist HR activities, processes and employment law. You will be able to coach and advise others within the organisation, building relationships with colleagues at all levels. You will be able to use your initiative to make key business decisions and take ownership of various projects, and lead on providing skills, knowledge, and materials in your given area.
We are looking for a team player, someone who can think outside the box and bring new ideas and solutions to the team and organisation to support consistent improvement and effective delivery. We look for personable characteristics, someone who can get along well with others and is approachable. As a team we have individual interests and share a sense of humour, we try bring an element of enjoyment to our workplace when we can!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management
- Provide high quality support and line management, offer guidance, support and advice.
- Responsible for management and leadership of direct reports and their employee lifecycle, this includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, performance management, meeting KPI’s and targets, advising on and managing Employee Relations cases, Staff wellbeing and support, grievances, sickness, and disciplinaries.
- Proactively embed a culture of learning, development and evaluation. Promote a team working dynamic which is supportive and empowering.
Employee Relations
- Ensure all staff have access to meaningful and accessible employment advice, information, documents, and other resources.
- Empower managers with the right knowledge, resources, and access to information and guidance.
- Support managers with team related enquiries, concerns, or issues appropriately.
- Manage and provide high quality advice on low and mid-level employee relations casework.
Employee Lifecycle
- Ensure lifecycle administration, advice, and support is completed to a high standard.
- Contribute to the processing of employee lifecycle changes. This includes payroll, new starters, leavers, and contractual changes.
- Provide advice and guidance on policies, procedures, and employment legislation.
- Monitor, review and report on key people metrics to inform and enhance the delivery of the P&C team and activities.
- Manage and support reward and recognition initiatives.
- Other areas of support will vary. Including Sickness, Occupational health referrals, Annual leave, Maternity/Paternity leave, Compassionate leave, Performance Management, and General Employee Relations.
Performance Management and Development
- Devise, deliver, and evaluate management and staff upskilling and training sessions, and workshops.
- Support Managers across the organisation with Performance management and people development initiatives.
- Support with the personal and professional development of our people, collating feedback, introducing new initiatives and ideas.
Other Responsibilities
- Work collaboratively with the wider P&C team to develop and amplify employee voice through the organisation, and support with various other activities and projects within the team.
- Support management of data and workflows within the HR Information System (HRIS).
- Take ownership of the HRIS to some degree, identify changes to be made, ensure the system management is running smoothly.
- Support with the progression and communication of policies and procedures.
- Build and manage strong relations throughout the organisation and externally.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS for a further list.
KEY CRITERIA
What we are looking for:
- Proven experience in a similar role and/or taking on similar level responsibilities
- Experience in coaching and advising managers and colleagues in areas such as employee relations activities across the full lifecycle, performance management, absence management, and other alike areas
- Working knowledge and understanding of HR procedures and basic employment law practices, and how it applies under UK employment legislation
- Line Management experience, or demonstrated leadership skills and abilities
- IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook
- Ability and willingness to attend regular visits to our different service locations
What we would like, but not essential:
- CIPD Qualification Level 5
- Experience using data to make informed decisions and reports effectively
- Experience in a similar size organisation and/or charity sector organisation
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Human Resource | HR | Business Partner | P&C | People and Culture | London Jobs | FT
We are looking to appoint a Chief Executive Officer to lead our team of dedicated professionals in an ambitious strategy to grow and develop our services across the UK. Ideally the successful candidate will have some first-hand experience of neurodivergent children, combined with a knowledge of the education systems in place across the UK. Experience of fundraising within a membership organisation and a track record in the effective use of technology will also be very useful. This role will be supported by engaged Trustees, within an active community of families and schools, who recognise that the ability to empathise with young people with high learning potential and their families is at the heart of this role.
This vacancy has arisen as the result of the retirement of the current Chief Executive Officer (CEO) in Autumn 2024.
Potential Plus UK Job Description
Job Title: Chief Executive Officer (CEO)
Reporting to: Board of Trustees
Salary: £55,000 fulltime starting salary in a salary band rising to £70,000
Flexible working: Flexibility for working between our Milton Keynes office and home
Contract: Permanent, fulltime
As this role supervises staff who regularly work with children, it requires a criminal records check.
Main objectives of the role are to:
- help formulate and execute the agreed strategic objectives of the charity
- provide effective operational management of the charity
- maintain the financial viability and probity of the charity
- ensure high quality delivery of the charity’s services and products
- represent Potential Plus UK to key stakeholders
- attend meetings of the Board of Trustees and provide both written and oral reports.
Main responsibilities for all employees
- To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
- To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential.
- To support and implement the strategic aims and all aspects of policies and procedures.
- To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups.
- To model high standards of professional behaviours and attitudes at all times.
- To identify the professional learning needed to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.
Main responsibilities for the CEO
Strategy
- To collect and maintain information and evidence that contributes to the strategic planning of the charity.
- To work with the Board of Trustees (and other staff members and advisers as appropriate) to develop the strategic objectives and the strategic plan for the charity.
- To implement and periodically review the business plan and ensure all operational activities support the strategic objectives.
Management and Administration
- To motivate and develop the team of professional staff.
- To provide a structure of line management and support for all staff.
- To recruit and terminate staff in line with the charity’s policies and values.
- To oversee the work of contracted companies and individuals with the support of the Deputy CEO.
- To provide and promote structures for volunteers to support high learning potential.
Financial Management
- To manage the charity’s financial resources effectively, in line with the agreed annual budget.
- To maintain the charity’s compliance with financial bodies such as HMRC.
- To implement a robust income-generation strategy as agreed with the Board of Trustees
- To oversee the fundraising activities being implemented for the charity.
- To actively promote and ensure financial support for disadvantaged families to enable access to the charity’s services.
Quality of Services and Products
- To implement and oversee the development of high-quality services and products that are appropriate for the charity’s beneficiaries.
- To promote best practice and consistency of high quality in the delivery of all services and products.
- To ensure the charity keeps up-to-date with developments in education and wellbeing policy and practice and applies them to its own understanding and work.
Marketing and Advocacy
- To implement a coordinated marketing and social media strategy to increase awareness of high learning potential and the educational and wellbeing needs of the charity’s beneficiaries.
- To develop and promote understanding of high learning potential with a strong evidence base.
- To work collaboratively with other stakeholders to advocate for the rights and needs of young people with high learning potential.
- To be the prime contact with the media and be an advocate for the charity.
Governance
- To be accountable for the efficient, operational running of the charity.
- To ensure the charity’s compliance with legal requirements such as Companies House returns, GDPR, etc.
- To understand and adhere to the charity’s governance documents.
- To provide written and oral reports to the Board of Trustees at regular meetings.
- To respond to requests for information by the Board of Trustees in a timely fashion
- To support Trustees to maintain and regularly review the policies of the charity and to create and implement the accompanying operational procedures.
Monitoring and Evaluation
- To monitor and evaluate the effectiveness of the charity through qualitative and quantitative key performance indicators.
- To be responsible for the appraisal of staff performance and identification of any needs for professional learning and development.
Safeguarding
- To act as Senior Designated Safeguarding Lead for the charity.
- To coordinate with the Trustee with Responsibility for Safeguarding and Deputy Designated Safeguarding Leads as appropriate to ensure best practice in safeguarding throughout the organisation.
- To regularly interact with children and young people in support of the charity's strategic objectives
Any Other Duties
- To lead by example and be part of a dedicated team to implement the strategic objectives of the charity.
- To carry out any other reasonable duties as identified as part of the job.
Our mission is to discover young people’s potential, nurture their gifts and talents, and support them to succeed and thrive with confidence.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are hiring an established Deputy Manager looking to progress and utilise their own skills and experience to make meaningful change. The successful candidate will be responsible for leading a cluster of services and teams. Our services support homeless adults with complex and enduring needs. We are looking for a motivated, energetic and dynamic professional who is passionate about providing exceptional support to residents and team members.
You will have overall responsibility of your service and team, aiming to deliver a high quality, trauma informed service to your residents. Your role is to ensure full contract and regulatory compliance whilst being a role model/leader for your team to achieve KPI's and other requirements as per the service needs.
Shift/Working pattern: 37.5 hours a week in service Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our on call service. You will be based across various services covering the Royal Borough of Kensington and Chelsea (RBKC) area.
ABOUT THE SERVICE
Our services provide 154 units of accommodation to people experiencing homelessness and have complex needs. The services are 24 hour supported accommodation sites.
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of a person-centred organisation!
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Support the Service Manager with the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Support the Service Manager to ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively alongside the Service Manager to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Alongside the Service Manager, champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Support the Service Manager in managing the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Previous experience in people management and development
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
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Reporting to the Chief Operations Officer, and working with 2 Employability Leads and 3 Volunteer Managers, in this role you will lead on the volunteer strategy and develop a volunteer recruitment and retention plan.
You will design and deliver a safeguarding policy training plan for all staff, as Safeguarding Lead.
You will create a series of employability programmes based on our flagship FareChance model, supporting NEET people. And you will build and work with our volunteer, employability and warehouse teams to ensure they have the skills, support and training needed to manage the volunteeer workforce and deliver the employability programmes across the charity.
You will line manage 3 volunteer managers, based in St Judes and Bedminster in Bristol and in Sisna Park in Plymouth, as well as 2 employability leads based in Bedminster and inner city Bristol, and any future employability staff based din Plymouth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Ham & Petersham SOS, we are devoted to improving the lives of older and disabled people in Ham & Petersham, Richmond upon Thames. We are seeking a Manager, to work part-time with flexible hours, to help us create joy, support, and companionship for those we serve.
As a self-starter, you will have excellent communication skills, both verbal and written, as well as good IT skills including website management. This will enable you to manage all aspects of running our charity, aided by a small support staff. You will lead a compassionate team of volunteers, drive impactful programmes, and foster a sense of community. You will be responsible for grant applications and fund-raising to sustain and develop the work of H&PSOS. You will be supported by an active and engaged Board of Trustees.
Position: Manager
Responsible to: Board of Trustees
Location: The Woodville Centre, Woodville Road, Ham, Richmond, TW10 7QW. Some local meetings, and visits off-site
Hours: 25-28 hours per week. Flexible.
Salary: £35,500–£38,000 per annum, depending on experience
How to apply: Please apply by sending your CV, and an accompanying letter, to illustrate how you meet the person specification, to our conctact email address or via CharityJob.
Closing date: Monday 10th June 2024
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
Ham and Petersham SOS is the local neighbourhood based charity for older and/or disabled residents of Ham and Petersham. We provide transport, weekly
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for a Supporter Stewardship Assistant to join our Supporter Stewardship Team at the Motor Neurone Disease (MND) Association.
We are looking for someone to provide administrative support and deliver an excellent supporter care experience to all supporters, members and donors. You will be able to effectively engage, inspire and motivate people to support the Motor Neurone Disease Association.
Within this role, you will support the team with a wide range of tasks including:
- Advise and guide our new and existing supporters to make them feel valued and engaged with the charity, maximising their fundraising potential and encouraging repeat support.
- Work in partnership with Supporter Stewardship Officers to collaboratively complete all aspects of the Supporter Stewardship workload.
- Establish good rapport and understand supporters' needs and reasons for supporting and triaging supporters as required.
- Record supporter information on the Raisers Edge database accurately.
- Order fundraising materials and packs, and process any orders needed by other members of the Fundraising Team.
- Adhere to the Data Protection Act, HMRC, Audit regulations and other internal compliance procedures and policies.
- Play an active role as part of the Supporter Stewardship Team, encourage cross-team working and participate in working groups.
- Work to business and personal development objectives and as required participate in any relevant projects as agreed with the Supporter Stewardship Manager or Head of the Supporter Care team.
What are we looking for?
- Good interpersonal and communication skills (verbal and written).
- Ability to prioritise own workload effectively.
- Good attention to detail.
- Team player.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Good working knowledge of Microsoft Office (in particular Word, Excel and Outlook.
- Ability to work in part of a team and collaborate with others.
- Keen eye for accuracy and attention to detail.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Estates management Management of the operations information systems. E.g. Inventory, Health and Safety logging Ensure that we receive competitive quotes for all works carried out on our sites in compliance with our financial regulations Ensure that all contractors are communicated with in a timely and professional manner on all works to be carried out Project management. Prepare business cases and feasibility studies; tender, award and manage projects Manage all compliance maintenance and work closely with the site team to ensure these are completed Scheduling of maintenance across all sites, maintaining a 3 – 5 year maintenance cycle that informs budget setting Work with Heads of Service to source and prepare appropriate buildings/spaces in order to expand services Manage and maintain an Asset Register for BeyondAutism On request, provide data for SMT, governors, trustees and Heads of Services Liaise with services’ administrative staff to ensure required data is captured and scheduling of site works are smooth Manage the schools’ personnel check -n (inventory) and access control systems Management of the cleaning and consumable supply contracts Health and safety management Ensure that the site team and the Senior Management Team are supported in ensuring our sites comply with Health and Safety legislation Support the Director of Finance with the organisation and completion of Health and Safety Audits Knowledge and understanding of Health and Safety, relating to fire, water, and asbestos Chair organisational Health and Safety and maintenance meetings and attend site specific meetings Reporting and recording Ensure that all site documentation is held in a central file. Including checking and holding site-based certification, arranging annual reviews, arranging testing and monitoring at each site in particular related to Health and Safety legislation to include, though not limited to, electrical testing, gas testing, legionella testing, fire assessment Ensure that accurate registers are kept of asbestos, and hazardous substances across all sites Ensure minutes are taken at any operational meeting in particular, estates and Health and Safety meetings Provide monthly reports to SMT Attend monthly Services SMT, providing reports as required by the COO Management responsibilities To manage and provide strategic leadership to the Site and Cleaning teams To provide monthly supervision and ensure structures are in place for effective appraisal, personal development and performance management of the Site and Cleaning Teams To take all possible precautions to safeguard the welfare and safety of staff, pupils, students, visitors and the public, by implementing all policies related to safeguarding, health, safety and risk To manage the Maintenance and facilities budget in conjunction with SMT and the annual service development plans Adhere to the Premises Policy, working with SMT to ensure that new premises acquisition is managed appropriately, and disposal is managed in a timely and effective manner General Adhere to BeyondAutism’s Safeguarding Policies Work within the organisational Diversity Policy to promote equality of opportunity for all students and staff, both current and prospective Maintain high professional standards of attendance, punctuality, appearance, conduct and positive, courteous relations with students, parents and colleagues Adhere to policies as set out in the staff handbook Comply with the Data Protection Act/GDPR Undertake other reasonable duties related to the job purpose required from time to time Navigate our Carbon Neutral ambitions by formulating and driving the charity sustainability targets This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, as reasonably directed by the COO. This job description will be reviewed regularly in the light of changing organisational requirements and any such changes will be discussed with the post holder. The post holder is expected to comply with the appropriate Code(s) of Conduct associated with this post.
The client requests no contact from agencies or media sales.
Role Summary
To support the development and delivery of community investment projects that deliver successful, measurable outcomes for TCH residents and communities, often working in conjunction with other TCH teams and external partners to achieve those outcomes.
The projects will focus on our key Community Investment Strategy themes; currently: tackling poverty and inequality; embedding well-being; customer co-creation and sharing power; community activities and programmes.
The role links with others across the organisation including our internal Customer Insight and Resident Engagement teams to understand our communities and supports our wider housing teams to deliver initiatives for the benefit of our residents.
The office base would depend on applicant. The successful applicant would need to travel between the different offices when required.
Role Specific Responsibilities
- Support the development and delivery of existing and new projects, initiatives and services that meet the aims of the Community Investment Strategy.
- Ensure these projects are outcome focused, that programmes/services are responsive to residents’ needs and reflect best practice and corporate priorities and meet regulatory expectations.
- To co-ordinate Community Investment projects and activities working in conjunction with residents, the wider organisation, contractors, and community partners.
- Support the effective monitoring and evaluation of community investment projects, ensuring that monitoring returns are received in agreed timescales and are accurate and outcome focused. Produce relevant performance reports and data as required.
- To provide support for the effective brokerage, monitoring, evaluation and reporting of social value across TCH contracts.
- Use customer data and insight to support our Community Investment work and to help build links with sections of the community who are not currently accessing our services.
- Attend networking and best practice groups as required. Maintain awareness of relevant government legislation and sector best practice and use this to inform your work on local activities and initiatives.
- Support the Service Level Agreements (SLA’s) process, helping to develop and monitor project briefs, donation frameworks, and grant funding (when grant processes are open), that respond to social needs and include measurable milestones, outputs and outcomes, budget management, risk mitigation and procurement. Manage service level agreements and freelance contractors.
- In conjunction with colleagues ensure that all areas of service delivery are effectively monitored and evaluated via the application of impact assessments, key performance indicators, social value outcomes and value for money reporting.
- Contribute to the review and development of systems, processes, and services to support TCH’s customer experience and service improvement aspirations, including through learning from complaints and feedback, and implementing change.
- Support our 3rd sector charity partners in ways that help them meet our residents’ needs, including supporting them to understand need and priorities based on data and resident insight.
- In conjunction with your manager and the PR & Communications Team promote community investment and social value projects, and outcomes. To demonstrate to residents, colleagues, and other stakeholders how we make a positive contribution to the neighbourhoods in which we work, that we listen to residents’ views and act on them and how projects and initiatives demonstrate our approach to treating residents fairly and with respect.
General
- To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible.
- Recognise, respect, and promote the different roles and diversity of individuals.
- To actively contribute towards the key performance indicators and professional standards.
- Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.
- To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.
- To participate in training, attend other meetings, and staff events as required.
- Be an effective member of your team, presenting a positive impression of your section and the Group.
- Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements
- Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately.
- Maintain awareness of budget requirements and value for money while delivering your role.
- Consider and highlight any risk to the organisation or individuals whilst delivering your role.
- Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly.
- This role may involve visiting other offices and stock and you may be required to have your own car and full driving licence.
- This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected.
About You
Education & Qualifications
- CIH level 4 qualification or above or willing to work towards (Desirable).
- Degree of equivalent in a related subject (Desirable).
Key Skills & Competencies
- Demonstrable experience of supporting innovative projects and supporting with project work. (Desirable)
- Experience of using a range of local, regional, and national funding streams. (Desirable)
- Demonstrable experience of partnership working.
- Experience of customer engagement work and experience of measuring impact of residents on service delivery and improvements.
- A good knowledge of the key issues around employment, skills, and training/digital inclusion/financial inclusion.
- Experience of supporting with the development and management of programmes, across a wide geographical area and with multiple stakeholders. (Desirable)
- Knowledge of the Social Value Act and how the organisation might utilise corporate social responsibility to its advantage. (Desirable)
- Knowledge of community-orientated research methods, including evaluation/monitoring techniques. (Desirable)
- Experience of commissioning services, managing freelance/external contractors, contracts, and service level agreements. (Desirable)
- Experience of interpreting and acting upon government legislation and best practice. (Desirable)
- Good IT skills.
- Analytical skills, able to analyse information and data logically and reach sound conclusions.
- Relationship management.
Behaviours
- Resilient, positive, and proactive in all circumstances.
- Good negotiation and influencing skills.
- An effective communicator who uses a range of appropriate methods.
- Ability to work positively with a range of external and internal audiences.
- A positive, innovative, forward thinking and outcomes focused approach.
- Results focused.
- Commitment to great customer service.
Why Choose Us
- Contributory pension scheme 4% to 10% matched contributions
- Hybrid working
- Free onsite car parking
- Life assurance of 4x annual salary (Terms and Conditions apply)
- 30 days annual leave in addition to bank holidays
- Two volunteer days per year
- Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions)
- Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses
- Extensive annual Staff Wellbeing programme
- Enhanced maternity, paternity, and shared parental leave provision
- Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)
- Annual flu vaccinations
- Access to an extensive range of corporate discounts on shopping, travel & days out
- Social events, including lunchtime walking, rounders, festive Fridays
- Travel loan
Our Values
Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.
Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.
We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:
- do the right thing
- pull together
- celebrate diversity
- love new ideas
- be kind
- keep our promises
Equal Opportunities Statement
TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.
We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.
The client requests no contact from agencies or media sales.