• Are you looking for volunteer roles ?

    Go to volunteering section

159

Permanent jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
Dunfield House, Kington (On-site)
£45,000 - £50,000 per year
Join Dunfield House as our Operations Director and lead a unique 15‑acre residential venue into its next chapter.
Posted today Apply Now
Top job
Closing in 7 days
MediCinema, Liverpool (On-site)
£36,684 per year
Unique managerial opportunity to help improve emotional, mental & physical health, increasing patient resilience through the magic of film.
Posted today Apply Now

Upload your CV

Save time when you spot your dream job. Upload your CV with ease.

Upload CV
Closing in 7 days
British Veterinary Association Animal Welfare Foundation, London (Hybrid)
£50,536, plus a generous benefits package.
Posted today Apply Now
Treetops Hospice, DE72, Derby (Hybrid)
£30,984 per year
CRM and Supporter Care Lead – Drive supporter engagement and data excellence at Treetops Hospice
Posted today Apply Now
The Orrell Trust, Bootle, Merseyside (On-site)
£36,000 - £38,000 per year
We are looking for an outstanding candidate to lead The Orrell Trust in the next stage of its development.
Posted today
Cast from Clay, Vauxhall (Hybrid)
£40,000 per year
Cast from Clay's training programme has grown and we're looking for someone to own it: shaping the offer and building a community around it.
Posted today Apply Now
Bible Society, London (Hybrid)
£50,000 - £55,000 per year
Seeking an experienced and enthusiastic induvial to join Theos as Head of Strategy, Operations and Planning.
Posted today
Trauma Recovery CIC, Welwyn Garden City (Hybrid)
26 hours per week: £18,184.40 (FTE £26,227.50 per year)
Administrative Assistant
Posted 1 day ago
Closing in 6 days
Compassion UK, Fleet, Hampshire (On-site)
£33,250 per year
The postholder will help create a warm, organised, spiritually aligned space where every staff member, volunteer, and visitor can thrive.
Posted 3 days ago
Closing in 6 days
The UK Committee for UNICEF (UNICEF UK), Multiple Locations (Hybrid)
£57,500 per annum
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Finance Business Partner – Partnerships and Programmes.
Posted 3 days ago
Closing in 6 days
Birthrights, Remote
£40,000 FTE per annum pro rata — £22,400 actual for 3 days per week / £32,000 actual for 4 days a week
Want to help shape organisational systems, planning cycles and ways of working rooted in anti-oppressive practice?
Posted 3 days ago
Closing in 7 days
Greenwich Music School, Multiple Locations (Hybrid)
£40,000 - £42,000 per year
Run and improve the systems behind a growing music school, managing scheduling, capacity and customer experience.
Posted 3 days ago Apply Now
Evergreen Care UK, Dartford, Kent (On-site)
£23,400 Pro rota. Full Time Equivalent £29,250 per year
Join a growing community charity transforming the lives of older people through connection and support.
Posted 3 days ago Apply Now
Page 1 of 11
Kington, Herefordshire (On-site)
£45,000 - £50,000 per year
Full-time
Permanent
Job description

Operations Director 

Location: Kington, Herefordshire (On-site)
Salary: £45,000–£50,000 per annum (dependent on experience)
Contract: Full-Time, Permanent
Reporting to: Chairman of the Board
Governance: Position on the Board of Directors (Monthly Meetings)
Start date: Immediate start preferred
Application Deadline: 24th April 2026, 5pm

The Role Purpose

The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board’s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue.

Organisational Structure

You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team.

Direct Reports

  • Sales & Marketing Manager: Driving occupancy and commercial revenue.
  • Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting.
  • Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained.
  • Head of Kitchen: Managing food safety, gross profit (GP), and quality of service.

Key Responsibilities

1. Strategic Leadership & Governance

  • Prepare and present monthly operational reports to the Chairman and the Board.
  • Present Key financial reports in collaboration with the admin assistant.
  • Lead the annual business planning process.
  • In collaboration with the sales and marketing manager, implement the marketing strategy.
  • Act as a guardian of Dunfield’s culture, ensuring the venue remains a "home from home" for all guests.

2. Financial & Commercial Management

  • Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs.
  • Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy.
  • Understands the importance of financial management and has the ability to compile financial reports for Board meetings.

3. Operational Excellence & Compliance

  • Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting.
  • Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests.
  • Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency.
  • Share duty manager responsibilities.

4. People & Culture

  • Foster a high-performing, collaborative environment between the distinct departments.
  • Manage recruitment, appraisals, and professional development for the senior team.

Performance Indicators (KPIs)

1. Financial & Efficiency KPIs

  • Primary KPI: Achievement of 103 FHE days.
  • Secondary KPI: 15% conversion rate of OTA guests to direct bookers.
  • Tertiary KPI: Average TRevPAG of £2.00+ per guest.

2. Operational & Capacity KPIs

  • Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups.
  • The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance).
  • Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing.

3. Compliance & Duty Management KPIs

  • Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding).
  • Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality.
  • Staff Retention & Training: A target for Staff Turnover <15%.

The Ideal Candidate

Experience

  • Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management.
  • Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders.
  • Commercial Acumen: Proven track record of improving profit margins without compromising service quality.
  • Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance).

Skills

  • Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3–5 years.
  • Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances.
  • Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor.

Benefits

  • Board Position: A genuine opportunity to shape the future of a significant regional venue.
  • Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy.
  • Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside.

Why Join Us?

You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike.

Application Instructions

Please apply with your CV and a cover letter outlining why you believe you’re the right fit for this role. We’re keen to understand what draws you to Dunfield House, how your experience aligns with our mission, and the strengths you would bring to leading a busy, multi-faceted residential venue.

Organisation
Dunfield House View profile Organisation type Registered Charity
Refreshed on: 07 April 2026
Closing date: 24 April 2026 at 23:30
Tags: Finance, Human Resources, Business Development, Operations, Property Management, Strategy, Governance / Management

The client requests no contact from agencies or media sales.