Operations Jobs

About The Elders

The Elders was founded by Nelson Mandela in 2007 as an independent group of global leaders working for peace, justice, human rights and a sustainable planet. There are 12 active Elders from Africa, Asia-Pacific, Europe, Latin America, and the Middle East. The group has been chaired since 2018 by Mary Robinson, former President of Ireland and United Nations High Commissioner for Human Rights. Previous chairs were Desmond Tutu and Kofi Annan.

The Elders operate through private diplomacy and public advocacy; they use their experience, influence and access to heads of state and government to engage politically, and their connections to civil society to stand in solidarity with the most vulnerable people and communities.

Role Overview

Working closely with the Deputy Director (Operations) [DDO] and line managed by the Operations Manager [OM], the Operations Officer contributes to the work of the Operations team, sitting within the larger Corporate Services team. This role involves supporting the planning, and organisation of all operational and logistical elements of Elders’ meetings, trips and events, as well as supporting the secretariat’s information technology infrastructure, system security and technical capacity, and the facilitation of knowledge management.

Person Specification

Experience

• Excellent written and verbal communication skills, including fluency in written and spoken English.
• Proficiency in Microsoft Office 365. Experience in managing IT and telecoms systems is desirable.

• Experience with providing logistical support for events and/or individuals desirable.
• High level of organisational and administrative skills, attention to detail, ability to problem solve and adapt quickly.

Person Qualities

· Flexible, happy to work in a dynamic environment where priorities and plans may change unexpectedly, and able to remain calm under pressure.

· Initiative, confidence and willingness to accept responsibility.

Behavioural

· A strong personal commitment to the mission and values of The Elders.

· A flexible style and willingness to work in a small, collaborative team.

· Ability to develop effective working relationships with sensitivity and respect. 

· This role may require some international travel, in exceptional circumstances.  You may be required to attend staff or Elders events in the UK from time to time.

Main Duties and Responsibilities:

Logistics and Events

In consultation with the DDO and OM:

· Assist with practical and logistical support to the Elders, Advisory Council, team members and others for Elders’ meetings, travel and events.

· Supporting external communication in preparation of logistics/travel for meetings, international visits, events and online meetings, where required.

· Support research, including site visits, in preparation for The Elders’ visits, meetings and events, create reports and make recommendations to the DDO and SMT.

· Assist with the production of necessary health, security and travel briefings and/or protocols for staff, Elders and Advisory Council for all meetings, visits and events.

· Support post-event work including recording contact details and sending formal correspondence, as required.

· Occasional engagement with international entities including embassies, government offices and external partners to arrange appropriate logistics/protocol/security measures for Elders travel, where required.

· Assist with the preparation of necessary insurance, health, security, and safety measures and precautions during Elders’ meetings, visits and events, where required

Information Technology

In consultation with the DDO and OM:

· Support the organisational management of technology including: systems architecture, asset and CRM databases, ensuring adequate IT systems, polices and protocols to ensure the various organisational archiving policies and protocols are adhered to.

· Work with the IT support companies and other suppliers, consultants, and partner organisations as required to fulfil the management of day-to-day operations;

· Provide day-to-day IT and systems support to the London Secretariat office.

· Encourage and facilitate team wide usage of knowledge-based tools and applications, providing instructional training where required.

Executive Support

· Provide some diary support for the CEO to schedule external meetings once a meeting has been agreed in principle.

Other

· Other duties as required.

Working at The Elders

We operate a hybrid working policy, with a high degree of flexibility for staff. We ask staff to attend the office based on need, not a quota of days. We believe there are certain activities that are best conducted in person and also hold monthly “in days” when the whole team comes together. Additionally, some roles involve international travel, the timing of which is usually decided by Elders’ commitments. Aside from these obligations, staff are free to choose the balance between working remotely and working in the office that suits them best. We are based close to Green Park station in London, in a newly refurbished office.

Salary will be in the £29,600 -32,000 per annum range, depending on experience.

In addition to a competitive salary we offer the following benefits:

• Private pension scheme with 10% employer contributions

• Optional private medical and dental insurance

• Group life assurance equivalent to 5 x annual salary

• 28 days of paid annual leave (with 3 of these days on stipulated dates between the Christmas/New Year holidays) plus all UK bank holidays and public holidays

•Enhanced parental leave

About Global Health 50/50:

Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.

At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.

While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.

Role Summary:

Global Health 5050 is seeking a hands-on Head of Operations to support the professional running of the charity. The successful candidate for this post is expected to play an integral role in contributing to the growth of GH5050, as well as taking a leading role in managing the day-to-day and longer-term operations of the charity.

We are looking for a motivated and proactive individual who is able to switch seamlessly between strategic thinking and in the detail execution. The ideal candidate will be capable of adapting to various responsibilities, whilst fostering a collaborative and flexible working environment across our small team.  We encourage applications from people who not only meet the person specification, but are excited by our mission and values.

Role Responsibilities:

● Support the leadership of GH5050 and the key organisational management decisions that need to be made for the effective growth and operations of the charity.

● Ensure effective internal communications by facilitating clear, consistent, and timely information sharing across all team members.

● Own the candidate experience of our team from recruitment to onboarding, learning & development through to performance management and reward.

● Implement and maintain HR policies, procedures, and best practices to ensure legal compliance for a fair and equitable workplace, using external experts (currently Safe HR) as needed.

● Ensure the quality and effective operation of internal policies, including keeping core policies up to date, developing new policies, organising the review of existing policies.

● Maintain the risk register and monitor and deliver priority activities to mitigate risk.

● Own the implementation of a new organisation-wide programme management tool, ensuring seamless integration and securing team buy-in through effective communication and training initiatives.

● Support the Co-CEOs to engage with the board of trustees. Prepare documents for board meetings; liaise with trustees to fix dates and meetings; support the effective operation of board meetings; develop proposals for trustee engagement; take minutes of board meetings and follow-up on action points; support the recruitment and onboarding of new trustees to the board.

● Manage the operations functions including office rental agreements, our IT systems and providers, other suppliers of goods and services (insurance, HR, finance). Provide any other general operational and administrative support as appropriate, within the general scope and level of the post.

● Ensure that GH5050 complies with legal and other statutory regulations, including leading and managing Charity reporting requirements to the Charity Commission and other relevant bodies and undertakes ongoing risk assessments and proposed mitigation measures as required.

● Lead on Annual Returns to the Charity Commission in collaboration with the Finance Manager and Trustees and ensure timely and accurate reporting to HMRC.

● Work with Deputy Director and the Finance Manager on the management of the financial resources and project grants of the Charity, ensuring that all expenditure complies with funder and legal regulations.

● Direct line management of Finance Manager and Operations Executive. Support to ensure payroll, pensions, expenses, etc. are paid out in an accurate and timely manner and that new staff are enrolled in payroll / pensions etc.

Person specification: 

● Bachelors-degree qualification or relevant professional experience.

● Experience working in a similar or relevant role with a passion for the GH50/50 mission and where they can have impact.

● Experience in human resources, policy creation and GDPR.

● Experience engaging with NGO boards of trustees.

● Demonstrated proficiency in managing teams, some of whom are based remotely.

● Experience of working effectively in a team, with excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.

● Experience working independently and flexibly. An ability to manage competing priorities and ensure projects are delivered on time and to a high standard. 

● Strong familiarity with MS Excel and proficient in using a wide range of software.

Competencies:

● Excellent written and verbal communication skills, including a good standard of written and verbal English

● Excellent organisational and planning skills

● Ability to work both independently and collaboratively within a multidisciplinary team

● Ability to lead and manage a largely remote team 

● Ability to work to deadlines

● Self-starting skills

● An organised approach to time management

● A commitment to social justice, gender equality and global health

All Staff are required to:

● Demonstrate commitment to GH5050’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity

● Ensure that they have read and understood all mandatory policies and procedures

● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity

● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements

● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity

● Undertake training as required

● Attend staff and team meetings as required

● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors

● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge

● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities

Our generous staff benefits include:

● 28 days annual leave, plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period

● Flexible working arrangements – with at least 1-2 days per week in the Cambridge office

● 5% employer pension contribution

● Employee Assistance Programme (EAP) via Health Assured

● Professional Development and Training

About On Purpose

We develop leaders who will help transform our economy – putting purpose before profit to create a system that is equitable and regenerative. Working here puts you at the heart of an inspirational mix of people and organisations working to create positive change. You will create impact by shaping leaders who will have a transformative effect on the economy, and expose you to significant learning and development opportunities for yourself. 

Our Associate Programme will celebrate its fifteenth year in 2025. Running twice a year, the year-long programme works with a select group of high-potential career changers from a range of professional backgrounds, matching them to work with purpose-led organisations, and supporting them through inspiring learning and development.

On Purpose operates as a social enterprise. We are a member of Social Enterprise UK, a founding UK B Corp, and a London Living Wage employer. We are based in London, near London Bridge. We also have offices in Paris and Berlin.

Our values are that we:

• Choose optimism  - we believe in a better future and that everyone has a part to play in making it happen

• Learn together - magic happens when we welcome diversity and learn together

• Step up - we take action in the interest of the whole

• Engage our head and heart - we are proud to be strong problem solvers, we are more proud to be a caring community

Act with integrity - we walk our talk and live up to our responsibilities

Scope of role

The Head of Programme & Organisational Development is also one of two Co-Leads of On Purpose London. As such, they are jointly responsible for the London Associate Programme in partnership with the Co-Lead of On Purpose London who focuses on  Business Development & Community. We find this co-leadership model offers a useful balance of mutual support and challenge, role-modelling how we believe leadership should operate.

You would be part of our cross-organisational leadership team of six city leads and the CEO. This group is a source of valuable peer support and a forum in which to collaborate, coordinate and learn together, through which you will contribute to strategy and organisational development and lead and support specific cross-city improvement initiatives.

Whilst this role focuses on the On Purpose London programme delivery and organisational development, it is a collaborative role with shared responsibility for all of the London team and operations. 

This role has the following primary responsibilities, which can be reviewed and shaped around the strengths of the successful candidate: 

• Motivate and empower the London team and foster a healthy team culture - Set vision and strategy for On Purpose London alongside the co-lead and in collaboration with the International CEO and other Cities. Work together to shape a strong team culture which supports self development, collaboration, appreciation and trust. Work with the international team, the co-leads of other Cities and the board to share and develop best practice and the organisation’s direction.

• Ensure the health and sustainability of an impactful London Associate Programme - Work together with other City Leads and the international team to monitor, measure and improve the programme’s financial sustainability and impact, with a focus on overseeing London’s finances.

• Improve ways of working to enable the team to embrace change and innovation - Develop and implement processes, practices, systems, and techniques to help strengthen performance and streamline operations. Foster a team culture which values flexibility, continuous learning, and openness to new ideas. 

• Support the development of Associates into impactful systems change leaders - Responsible for the overall quality of the Associate journey, envisioning and improving the Associate experience, and managing key moments including matching, induction and residential. Support Programme Delivery Manager in designing, planning and facilitating the training syllabus.

• Build engagement with our wider ecosystem of trainers, mentors & coaches - Ensure the recruitment, onboarding, matching and ongoing management of coaches and mentors throughout the year to support Associates’ growth and development.

• Lead the recruitment of high-calibre Associates from a diverse range of backgrounds - Oversee a rigorous assessment and selection process including scoring applications, training interviewers, interviewing candidates and managing the pipeline of potential candidates before and after offers. 

Skills profile

 This role requires the following:

• A strong sense of purpose, integrity and alignment with the On Purpose vision and values. Interested in thinking about how change happens, what purposeful leadership looks like and how significant, systemic impact can be created.

• Confident and competent training and facilitating open forms of learning within groups of up to 40 mid-career professionals

• The ability to collaborate, facilitate collaboration, and manage teams. Helping team members as well as Associates grow

• Able to think in a strategic, structured manner, with excellent prioritisation  and a solutions-oriented mindset 

• Skilled at building trusting relationships quickly, adapting to different styles and preferences

• Comfortable with giving and receiving feedback, and able to have difficult conversations

• Comfortable navigating change and uncertainty 

We are a community that welcomes diversity in all forms, from a wide variety of professional and personal backgrounds. We encourage applications from anyone who’s passionate about purpose-led work.

Remuneration, benefits and holidays

We care about everyone we work with and have high aspirations for what we all get out of working at On Purpose. We want our time working together to be challenging and rewarding as well as fun and enjoyable.

This is a full-time position with a salary of £50,000.

 Other benefits include:

• The chance to work at a genuinely purpose-first organisation, that strives to drive a fundamental shift to an economy that serves the wellbeing of all. 

• A trusting, collaborative and flexible working environment

• A pension scheme with a 5% employer’s contribution plus further matched contributions up to 10%

• A £750 personalised learning budget to help you grow and develop, access to the rolling-programme of top-quality events and training we offer to our Associates and wider community

• The opportunity to volunteer with causes you care about

• Organisation-wide offsites with team members from across our London, Paris and Berlin offices

• We work flexibly, with some time in the office together and some time at home.

• Ill-health income protection insurance

• A 25 day holiday allowance, plus UK bank holidays, your birthday and the days between Christmas and New Year!
   

Applications

• To apply, please visit the link below where you will be asked a few questions about your suitability for the role, upload your CV, and share your contact details.
• The deadline for applications is 9am on 8th July 2024.
• If you are successful, you will be invited to a first-round interview in London on the week commencing 15th July, with the final round interviews on the week commencing 22nd July  in London. 

About Global Health 50/50:

Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.

At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.

While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.

Role Summary

The Operations Executive will join a small but rapidly growing team working at GH50/50. Within this role, and in close collaboration with the Head of Operations you will ensure high quality administrative support across GH50/50, setting the entire team up for success. This is a crucial role that will ensure that things run effectively and efficiently in support of our mission.

This is a brand new role for GH50/50, therefore we are looking for a bright, self-starter who can work with the Head of Operations to shape the role; providing recommendations to the organisation on administrative processes and own their projects from conception to delivery.  You will play a pivotal role in supporting the charity's administrative and strategic initiatives as we enter a new phase of growth. We foresee that the successful candidate will enjoy variety, will be highly organised and will have a can-do attitude.

Job Responsibilities:

o Support the Head of Operations in the smooth and efficient running of the GH50/50 office.

o Collaborate with the Head of Operations to source and roll out a new organisation-wide management system for GH50/50, ensuring thoughtful integration into our current working practices.

o Organise the Co-CEOs calendars, including scheduling meetings and appointments.

o Support the Head of Operations to prepare and manage correspondence, reports, and documents as required.

o Alongside the Head of Operations, maintain effective office management and administrative procedures.

o Manage and triage the organisational email account

o Monitor and update the organisation-wide contact database

o Ensure compliance with data protection and ethics legislation, including being up to date with GDPR requirements (training can be provided).

o Coordinate support to the team on basic financial management tasks, including expense claims and other reporting.

o Arrange and coordinate internal and external meetings, including managing calendars, conference call logistics, venue booking and wider meeting preparation tasks, preparing agendas, and minute-taking/dissemination of actions.

o Attendance at internal meetings across all work streams to increase information sharing and keep a sense of organisations objectives

o Coordinate the distribution of board and trustee and advisory group(s) meeting materials and invites.

o Support the Head of Operations to improve the ease of filing documents through our current system - SharePoint.

o Own the planning and organising of certain events, including launches, roundtables and conferences. This will include event management and travel booking, when required.

o Flexibility to take on additional administrative tasks as and when needed in support of the charity.

Skills and Qualifications:

● A keen self starter, who is passionate about the GH50/50 mission and where they can have impact.

● Experience in working with or for academic institutes for research organisations would be beneficial, as would experience working with a remote team with globally based stakeholders

● Excellent organisational and time management skills.

● Strong communication skills, written and verbal, with high emotional intelligence.

● Proficient in Microsoft Office Suite, and familiarity with HR and financial management systems.

● Excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.

● Ability to handle confidential information with discretion.

● Knowledge and understanding of the charity sector.

All Staff are required to:

● Demonstrate commitment to GH50/50’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity.

● Ensure that they have read and understood all mandatory policies and procedures.

● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity.

● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements.

● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity.

● Undertake training as required.

● Attend staff and team meetings as required.

● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors.

● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge.

● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities.

Our generous staff benefits include:

● 28 days annual leave (pro rata for p/t), plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period.

● Flexible working arrangements with at least 1-2 days per week in the Cambridge office

● 5% employer pension contribution

● Employee Assistance Programme (EAP) via Health Assured

● Professional Development and Training

Islington Centre for Refugees and Migrants is looking for a committed and motivated Head of Operations (Digital). Do you want to utilise your skills to help refugees and asylum seekers in London?  Have you got excellent people skills and a welcoming and supportive nature? Do you have excellent digital and technical skills required to run our online school? If so, this exciting opportunity could be for you. Islington Centre for Refugees and Migrants has been helping to integrate refugees since 1997.  We engage with our clients each day and are currently working online and in person. We operate online and  from the Centre’s premises in Islington. We create a community, teach English, provide a support service and a therapeutic and creative space with arts activities and sports that help people who have suffered trauma. The Centre has strengthened its funding base and broadened its income streams over the last three years. We are looking for a suitable candidate to work with our team to ensure our operations and online and digital inclusion programmes run smoothly.  In addition to online and digital skills, the role requires someone who is resilient, professional, self motivated with a strong work ethic and determination, attention to detail, the ability to make decisions and strong empathy for the clients we work with.  If you’d like to apply, please download the job description and person specification and Application Form and complete and upload to Charity Job.

Please note we CANNOT accept applications without a completed Application Form.

Closing date: Sunday 30th June 2024

Interviews: Tuesday 9th July 2024

Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.

Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description

Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures

Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.

Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith. 

Ivy Rock Partners is incredibly proud to be recruiting a new Chief Finance and Operations Officer for the Harris Federation. This is an amazing opportunity for a passionate finance leader who is looking to work within an organisation impacting children across London and the south east. Market leading salary and benefits on offer.

We welcome applications from all sectors, particularly applicants who have operated in highly regulated environments, and have led on ERP implementation projects.

Harris Federation seek to operate in areas with high levels of socio-economic disadvantage. In these places a high quality education is fundamental to the future success of the children they serve. They aim to disrupt the status quo, and free-up our teachers and leaders to focus on one thing and one thing only, providing an exceptional education for every child, where all children thrive and learn through engagement with an exciting, ambitious curriculum underpinned by excellent teaching.

Job Purpose

Finance

• To lead and manage the Harris Federation finance function so that Harris delivers its educational aims and objectives as well as meets all DfE and EFSA requirements

• To be responsible for the financial sustainability and development of Harris Federation and for the financial probity of the organisation

• To ensure the provision of an efficient, responsive, reliable, and effective financial service to the Harris Federation.

• To support the CEO in his role as Accounting Officer in line with the Academy Finance Handbook

• To provide strong leadership and direction to an established central finance team consisting of 35 staff), this being the led by a strong Financial Controller and the business partnering team led by a strong Head of Business Partnering

• To manage the Financial Controller and oversee the operational finance and accounts team

• To manage the Head of Finance Business Partnering and oversee relationships with key stakeholders across the academy network

Operations

• To work alongside the CEO and Directors to continue the development of an effective and efficient business model for the Harris Federation central services

• This will align with the Oracle roll out where the current operating model will require business change that will drive the efficiencies and benefits a new and sophisticated system like Oracle can bring

• To give strong leadership and direction to the central systems team (circa 6 staff), this team currently supporting the roll out of the Oracle system across HR, Payroll and Finance

• To ensure the provision of an efficient, responsive, reliable and effective systems support and development service to the Harris Federation

We’re looking for a new Business Operations Manager to ensure the smooth running of our social enterprise, Data Orchard CIC. Applications will be particularly welcomed from those with knowledge and expertise in business processes - particularly small businesses. The ideal person will be focused and organised, experienced in using a variety of digital tools, good at working and communicating with a range of people, resourceful, and a problem-solver. 

Here at Data Orchard CIC, you're encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. You don't have to have all the experience and knowledge we have listed, as long as you are willing to learn.

Data Orchard is a social enterprise with a small team of employees, associates, and board members. We enable organisations working for social and environmental benefit to get better with data. Our clients are primarily charities, social housing providers, public sector bodies, and other nonprofit organisations. We work directly across the UK on around 30-40 projects a year. We reach and engage thousands more around the world, through our events, tools and resources, and online communities.

If this sounds like something you want to be a part of, please check out the full job description and the key attributes we’re looking for in this role and apply online and upload your CV before the deadline of 23h59 on Monday 1st July 2024.

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.

What you will do:

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
•  Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
•  Good working knowledge of Microsoft packages.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Can you juggle multiple priorities?

Are you organised and proactive?

Do you want to make a real difference to the lives of others?

This could be the perfect job for you.

We are seeking a forward thinking, flexible and proactive Operations Assistant to join Weston Park Cancer Charity. You will be supporting the Operations Manager in delivering and maintaining an effective operational function at the charity. Including, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services. This is the perfect role for anyone who loves to be in the thick of the day-to-day running of an organisation and who can juggle multiple priorities.

This is an exciting opportunity for someone who is looking to develop their knowledge of operations, Health and Safety and policy writing with great scope to develop your skills whilst also contributing to a great cause.  If you are interested in a fast paced and exciting role and helping us deliver our mission; a better life for those living with and beyond cancer in our region, we would love to hear from you.

What you do

Main purpose of post 

As the Operations Assistant you will be supporting the Operations Manager in delivering and maintaining an effective operational function at the charity. Including but not exclusively, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services.

This is an exciting opportunity for someone who is looking to develop their knowledge of operations, Health and Safety and policy writing with great scope to develop your skills whilst also contributing to a great cause.

Key Responsibilities:  

Operational Support 

· Act as the first point of contact for premises, facilities, IT and Estates issues across all Weston Park Cancer Charity locations.

· Assist the Operations Manager in maintaining a secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.

· Support the Operations Manager in the successful delivery of the Annual Operations plan.

· Provide administrative support to the Operations Manager and Operations Working Group.

· Support with updating operational policies and procedures.

· Act as a Charity Data Protection Officer (DPO), alongside the Operations Manager - following relevant training, to promote a strong GDPR culture.

· Assist in the coordination of the charity car maintenance and safety checks, including keeping auditable records.

· Assist in the control and coordination of the use of charity space and assets, including liaising with contractors and Sheffield Teaching Hospitals (STH) on relevant matters as required.

· Act as a designated keyholder, responsible for the opening and closing procedure.

Health & Safety 

· Serve as the first point of contact for all Health & Safety matters, including incidents and accidents, ensuring accurate recording and reporting.

· Provide operational and administrative support on all Health & Safety matters at our sites and external locations (including external events and the Outreach Service, updating COSHH reports)

· Assist in the procurement and delivery of training.

· Help establish and maintain safe working practices and policies and undertake basic risk assessments.

Workwear and equipment 

· Act as the first point of contact for workwear and equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.

Tech Support 

· Serve as the first point of contact for general IT enquiries

· Consult with IT consultants to ensure adherence to processes

· Work with the Operations Manager to implement processes that maintain the IT security score.

· Assist in the onboarding and offboarding of employees, including software licenses, logins, and induction training

General Administrative Support & Development 

· Handle general enquiries from staff, patients, and volunteers efficiently.

· Manage the operations team telephone, email, and postal enquiries.

· Assist the Operations Manager with the procurement of stationery and consumables.

· Assist the wider team with ad hoc work and undertake small projects that support the charity's work. e.g. Events, Logistical and Tech Support.

Environmental Advocate 

· Work with the Operations Manager to promote environmental awareness and encourage the charity adopts a green approach (e.g., recycling, energy use, carbon footprint)

· Identify and implement actions to reduce environmental impacts, costs, and/or increase income under the direction of the Operations Manager.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

 Who you are

 We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Operations Assistant will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

About you:

· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team.

· You will have excellent communication skills (both written and oral).

· Able to manage your own workload and priorities to agreed deadlines.

· Participate in and contribute to team meetings.

· Co-operate and liaise with colleagues, working in a professional manner at all times.

· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.

· Support and encourage harmonious internal and external working relationships.

· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.

Our Total Rewards Package

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:

· 27 days (plus bank holidays) annual leave

· Option to purchase additional five working days per year

· Westfield Health level 4 coverage

· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%

· Up to 2 weeks full paternity pay

· NHS benefits

· Hybrid working

· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.

· Death in service cover

This is a varied and interesting role where you will oversee and manage our day to day operations. Join and help lead a team of dedicated individuals as we shape the future of our charity which is growing and expanding daily.  Responsible for the efficient, compliant and effective running of the operational underpinning with an exciting opportunity to help shape our future growth and realise our vision.  You will work as a valuable member of the senior leadership team and assist the CEO directly with the delivery of our strategic aims.  The successful candidate will be intrinsic in planning, implementing and delivering successful operations.We are looking for a special individual with a heart centred approach to ensure the delivery of exceptional work with families and people at the heart of everything they do from an operational prospective.  This is a very rewarding role within a small, organic charity where you will be able to measure the impact you make to others first hand.

Full job description and person specification are available with this ad.

An exciting opportunity has arisen to recruit a new Operations Manager / Deputy Chief Executive for Stepping Stones North Wales as we celebrate our 40th Anniversary.

Stepping Stones is a charity based in North Wales that offers free individual counselling, support, psychoeducational courses and resources as well as group work to adult survivors of childhood sexual abuse. We also support family members, carers and friends.

We are looking for a person who is passionate about the charity sector and who, working with our CEO and with a dynamic team of Trustees, can ensure we operate effectively and can support the delivery of our strategy. The successful candidate will be comfortable with looking at ways to strengthen our processes and systems, so we have even more impact.

Stepping Stones North Wales demonstrates respect for, and embraces the use of, the Welsh Language through all our activities and services. We recognise the need to be appropriately responsive to the linguistic needs of Welsh speakers and we are fully committed to meeting the requirements of the Welsh Language (Wales) Measure 2011 (revised 2021). The ability to communicate effectively in both Welsh and English is desirable for this role although we will welcome applicants who demonstrate a commitment to learning Welsh (which we’ll fully support you in doing) and championing its use at every opportunity.

The position can either be full time (35 hours per week), with a salary of £38,296, or pro-rata 28 hours for the right candidate.

Our preference is for the successful candidate to spend three days each week working from our Wrexham office, with the balance being a home-working option. However, we can consider further flexibility and this can be discussed during the application process.

A formal sift will take place in the final week of June. Interviews for candidates who are successful at this stage will take place during week commencing Monday 8th July.

Job description:

• Responsibility for working with the CEO to develop, implement and monitor the Strategic Plan, the yearly Business Plan and associated processes/documents (policies, guidance, risk register and budgets).
• Responsibility for working with the CEO to increase our outreach through strategic communications and through stakeholder mapping/engagement, including with elected officials across North Wales.
• Responsibility for maintaining good working relationships with commissioners and other funding bodies and for supporting the CEO and trustees in promoting Stepping Stones with current and potential future funders within the statutory third and corporate sectors.
• Responsibility for working closely with colleagues and trustees to network and to maintain an appropriate level of awareness of Stepping Stones’ activities amongst the caring professions, across the charitable sector and in communities across North Wales.
• Accountability for supporting the ongoing recruitment of, and line management of, a number of nominated operational staff within the charity.
• Responsibility for ensuring the financial probity of the charity. Working with the CEO and Finance & Business Support Manager.
• Responsibility for maintaining good working relationships with commissioners and other funding bodies and to promote Stepping Stones with current and potential future funders within the statutory, third and corporate sectors.
• Responsibility for ensuring that all appropriate training and processes are in place with regards to key government standards around Safeguarding, Health and Safety and GDPR in partnership with the Clinical Lead.
• Responsibility for working with the CEO, key staff and trustees to implement an improved and modernised service for our clients, partners and trustees through innovation.
• Responsibility for working with the CEO to draft the Annual Report, and all other statutory reports, adhering to strict deadlines.
• Responsibility for ensuring that the charity has an efficient secretarial/clerical service managed by the Office Support Team.
• Responsibility for drafting relevant communications for clients or dealing with queries or complaints along with the Clinical Lead as appropriate.
• Deputising for the CEO during periods of leave or as required/agreed with the CEO.

The Head of Operations will oversee three warehouses in Bristol and one in Plymouth to coordinate the delivery of around 40 tonnes of surplus food each week to c400 front line organisations. The right person will combine a love of logistics, a passion for reducing food waste and leading multi-dimensional teams. In return, they will be part of an inclusive and friendly team in a small but fast-growing charity doing impactful and rewarding work.

           Strategic Development

• Develop and implement the operations strategy (consisting of warehouse, fleet, health & safety and compliance strategies)

• Drive innovation, efficiencies and improvements across operations to increase environmental and social impact while reducing costs where possible

• Align operational capacity with growth plans across surplus food volumes, volunteers, staff and our membership service, working closely with the Operations Leadership Team and the COO

• Prepare and report on operational metrics for the Senior Leadership Team and Board of Trustees

  Operational Management

• Ensure efficient setup and the ongoing operation of all warehouses including seasonal uplifts, remote and temporary operations

• Create and manage the operational budget, ensuring expenditure is at/below target

• Liaise with our food sourcing teams to make the best use of available food to meet the

  demands of members whilst seeking to minimise waste

• Efficiently manage all warehouse buildings, equipment, and vehicle compliance

• Provide operational guidance to strategic partner organisations supporting the charity

  to deliver the FareShare South West service

• Manage and support our Fleet Coordinator and hold ultimate responsibility for our fleet

  of vehicles and material handling equipment

  Health & Safety and Compliance

• Lead on charity-wide adherence to food safety and health & safety regulations, ensuring all teams are trained to the required standards

• Maintain compliance with internal FareShare South West policies, and the national charity FareShare UK policies, within which we operate

• Hold ultimate responsibility for the oversight of external audits and timely implementation of corrective actions, working closely with the Chief Operating Officer and Chief Executive Officer

  Workforce Development

• As a member of the Operations Leadership Team, support with internal policy development, operational restructures etc, as guided by the COO

• Balance staff rotas for safe and effective operations, including provision for seasonal fluctuations

• Manage recruitment, training and development of warehouse teams, including Health & Safety, wellbeing and welfare

• Lead on staff appraisals and probationary reviews across the Operations Team, ensuring alignment to the Strategic Plan and personal and professional development of the team

Join Our Vibrant Team at Manchester Metropolitan University.

Are you a dynamic and ambitious individual looking to kick-start your career? Look no further. Manchester Metropolitan University, one of the largest universities in the UK, is seeking a Development Operations Assistant (Database Assistant) to join our forward-thinking Development and Alumni Relations (DAR) team.

About Us

At Manchester Met, we're not just an institution; we're a community. Nestled in the heart of a bustling city, our roots trace back to the early 19th century when we were established to empower local people through education. Today, we continue to play a vital role in our global city, enriching the lives of our students, colleagues, and the wider community.

Why Join Us?

• Exciting Office Environment: Our modern office space is just a stone's throw away from Oxford Road Station. With a convenient location, you'll have easy access to public transport and all the city has to offer.
• Flexible Work Schedule: We believe in work-life balance. You'll usually spend two days a week in the office, allowing you to enjoy the best of both worlds.
• Impactful Work: As a Development Operations Assistant, you'll contribute directly to our strategic goals. From gift processing to database management, your role will shape the future of our alumni relations and fundraising efforts.
• Professional Growth: Join a team that values your growth. We'll support your development and provide opportunities to learn and thrive.

Your Role

As a Development Operations Assistant, you'll:

• Assist in delivering our strategic priorities by providing administrative and database support.
• Manage sensitive personal and financial data within our CRM database (Raiser's Edge NXT).
• Contribute to alumni volunteering initiatives and enhance student success through fundraising efforts.

Qualifications

• Strong organizational skills and attention to detail.
• Familiarity with database work (experience with Raiser's Edge NXT is a plus).
• Excellent communication skills.

Ready to be part of something bigger? Apply now and help shape the future of Manchester Met.

Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.

We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring and particularly encourage applications from groups which are underrepresented in the University workforce.

Hybrid working is offered for this role.  The nature of the role requires presence on campus at certain times of year, but at other times you will be able to complete some work remotely. We recognise the benefits and importance of an environment that supports flexible working and are open to conversations throughout the application process.

Manchester Met University is committed to creating an intentionally inclusive culture of belonging that promotes equity and celebrates diversity. We understand the importance of having a diverse workforce and the benefits it can bring to ensuring diversity of thought and innovation in everything we do. We, therefore, encourage applications from people from ethnic minority groups, disabled people and people who identify as LGBTQIA+.