Advice, Information Jobs
We are a dedicated Domestic Abuse Charity supporting Women exposed to gender-based violence and exploitation, and their children to be safe and have access to appropriate interventions and support in order to live free from fear and harm.
If you are passionate about supporting women and working in a charity that has core values of diversity and inclusion, collaboration, advocacy and innovation then we have an exciting opportunity for you to join us as a Support Office working in our Refuges. We work with trauma informed practice and use client led support plans to ensure that the women in our Refuges are supported in a personalised way.
We are passionate about working in the community with other agencies and organisations to ensure that women using our services have excellent, appropriate and holistic support.
The client requests no contact from agencies or media sales.
Job Purpose
Increasing numbers of Disabled people are becoming aware of the fact that CYCLING might be possible for them. However, information about how/where to access cycling, the variety of possible equipment, regulations around cycling a non-standard cycle, funding avenues, etc. can be difficult to find. As the Wheels4MeLondon loan scheme starts to be marketed in Spring/Summer 2024, we anticipate increasing numbers of enquiries to reach us, including from around the UK.
With the support of the rest of the Wheels for Wellbeing team, our Specialist Advisor will become very knowledgeable about all aspects of Inclusive Cycling and will support enquirers with information and advice about the most appropriate next steps with regards to their cycling ambitions. They will provide information and advice, based on where enquirers live, their level of experience with cycling, their goals (whether they wish to try out cycling, to borrow, hire or to purchase a cycle, etc.).
Where a caller wishes to attend one of our own cycling sessions, the Advisor will support them with using our booking system. Where a caller is ready to borrow a cycle through Wheels4MeLondon, the Specialist Advisor will support callers to request a loan via the Peddle My Wheels website. Peddle My Wheels staff will then deliver the cycle to them at the agreed place and time, provide cycle training where required, and collect the cycle at the end of the loan period. For other enquiries, the Advisor will signpost callers to relevant external organisations.
To be successful in this role you need excellent listening and communication, interpersonal and organisational skills. You will love acquiring knowledge (including through online research), storing information and sharing it. You need to be confident using record keeping systems, within our data protection & privacy policy and working with people from diverse backgrounds and with a range of accessibility needs.
Job Description
1. Answering enquirers’ queries and providing information. This will include:
a. Being first point of contact for enquiries into Wheels for Wellbeing’s phone / email.
b. Actively listening to understand the detailed nature of the query and responding through the most appropriate and accessible mode of communication, whether contact is made by phone, email, instant messaging or other methods of communication.
c. Sourcing information from the rest of the Wheels for Wellbeing team and/or researching specific information for callers (where appropriate, redirecting the query to colleagues within the organisation or signposting them to other organisations).
d. Ensuring that new, useful information is stored/posted to our website for use by future enquirers.
e. Supporting people with queries about how to access Wheels for Wellbeing’s services, including support with our booking system
2. Building accessible information resources (eg: website pages, briefings, FAQ page, etc.) about Inclusive cycling, such as:
a. Inclusive cycling opportunities providers in London and around the UK
b. Types & models of non-standard cycles and specialist adaptions retailers around the UK and overseas
c. Details of the Wheels4Me London’s scheme and other inclusive cycle hire/loan schemes around the UK.
d. Funding options for Disabled people wishing to purchase their own cycles
3. Effective liaison with all Wheels4MeLondonPlus partners for successful cycle loan experience. This will include:
a. Regular communication with the Peddle My Wheels team to ensure most effective referral methods (to be developed with your input, as the scheme gets off the ground during Spring/Summer 2024)
b. Take part in project team meetings with all partners (Sustrans London; Peddle My Wheels and the rest of the WfW team).
c. Collect and store data such as numbers & types of enquiries, case studies, etc., as required for reporting to the funder.
d. Contribute to short articles, social media posts, etc. for the promotion of Wheels for Me London and Inclusive Cycling in general.
Other:
- Contribute to the ongoing development of Wheels for Wellbeing, team meetings and organisational priorities
-Be proactive in keeping up to date with developments affecting the role
-Abide by and promote organisational policies and practices, and charity’s values
- Support diversity and equality of opportunity in the workplace
-Occasionally, with notice, work evenings / weekends
- Work at least once a quarter in an appropriate role at a Wheels for Wellbeing session
The above list of job deliverables is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
The client requests no contact from agencies or media sales.
This is a dedicated post working with children, families and Young People who have been exposed to gender-based violence and exploitation. To support them to be safe and have access to appropriate interventions to enable them to live free from fear and harm.
Our key values are diversity and inclusion, collaboration, advocacy and innovation.
This is an exciting post which needs a dynamic individual to join our charity to work on the premise that Children and Young People are survivors in their own right and need the right support to move forward into a life free from fear and harm.
We are continually developing this service and you will be an integral part of this, finding new ways to engage and support the children, young people and families in our service and going out into the community to educate and empower families about Domestic Abuse and the support available.
The client requests no contact from agencies or media sales.
Youth Worker (Qualified)
Reports to: Project Manager
Location: County Durham
Hours: Full Time & Part Time Hours Available (Fixed Term to March 2025)
Salary: £25,965 – £28,847 per annum, pro rata
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.
About the role
Working as a member of our dedicated Youth Team you will engage with targeted communities to provide and promote inclusive opportunities for young people and young adults to develop positive working relationships that will enable them to achieve their potential.
You will provide a valuable resource for Groundwork NE & Cumbria to enable it to achieve the Trust objectives. Dealing with a variety of Youth project delivery tasks in a diverse and busy internal and external environment, ensuring deadlines are met whilst maintaining quality.
A bit about you
Our ideal candidate will have:
- Youth Work Qualification at Level 3 or above
- Proven experience of working with either children and young people or other vulnerable groups.
- An ability to set up and run groups and to record the progress of individuals within the groups.
- Some understanding of, and a sensitive approach towards the situations, needs and difficulties faced by young people and particularly by young carers.
- An ability to work positively as part of a team and independently, seeking support from colleagues where required
- Excellent communication skills
Closing date: Noon on Friday 3rd May 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role:
At a time of growth and of new opportunities for the Foundation, we want to make faster progress to realise our vision of funding, supporting, researching, and innovating, so all disabled people can make the journeys they choose.
Our Innovation Team, in place since 2020, aims to support the Foundation to reach more disabled people, and explores a wide range of current and future transport modes and technologies and how they could be made accessible. Flagship projects include grant funding the National Centre for Accessible Transport (ncat), setting up a new model of car club in rural areas, and an influencing initiative targeting Government and industry to ensure the transition to electric vehicles (EVs) is inclusive. The Team has also commissioned a wide range of robust research, including on our flagship intervention, the Motability Scheme, and grant funded partners in the disability sector to do the same.
This is a brand new role based in our Innovation Team, working closely with Communications colleagues, to use our existing evidence base and that of our partners to develop robust policy positions. As a politically neutral organisation that does not currently have a policy function, we want our start to policy work to be rooted in structured research, drawing out themes across transport modes and disability types to tell a clear story about what changes would make the biggest difference to disabled people. We want to do so in a transparent way that prioritises sharing what we know and convening key stakeholders to bring them on a journey with us.
You will work with internal staff to proactively identify opportunities to influence emerging from our portfolio of innovation projects. You will lead on Motability Foundation’s responses to high-profile Government consultations, coordinating closely between the Innovation and Communications Teams. Where there is alignment and reputational benefit, you may engage external partners to amplify each other’s positions and share expertise. You will develop and implement a specific research programme geared towards supporting us to develop robust policy positions.
You will lean on the subject matter expertise of the Innovation and Communications Teams, but also develop your own knowledge where necessary.
About you:
Must haves:
- Experience commissioning robust qualitative and quantitative research.
- Experience using internal and external research findings and evidence to develop robust policy positions and respond to high-profile Government consultations.
- Understanding of decision-making processes in central and local government, at civil service and political levels.
- Ability to facilitate sensitive internal conversations to reach a point of consensus on policy positions.
- Ability to engage effectively with stakeholders in Government, industry, and other charities and foundations.
- Exceptional written and oral influencing skills, including the judicious use of data and evidence and the compelling presentation of the case for change.
- Highly IT literate with extensive experience of Microsoft Office, particularly Excel and PowerPoint.
Nice to haves:
- Understanding of key disability and transport issues, such as the social model of disability, inclusive micro mobility, the transition to electric vehicles, or user-centered design.
Motability Foundation
At Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Foundation Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year.
We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
Benefits
⭐️ WHAT MOTABILITY CAN OFFER YOU ⭐️
A career with Motability can offer you so much more than earning potential. We pride ourselves in offering some fantastic benefits and a culture to match, some of which includes;
Holiday – 26 Days + 8 Bank Holidays, increasing to 28 days after 5 years’ service
❤️ Health and Wellbeing – We offer private health care with BUPA alongside an Employee Assistance Programme, eye tests, flu vaccinations, enhanced sick pay and discounted corporate gym membership. We take your physical AND Mental Health seriously, with our dedicated mental health first aiders you will have support and understanding from your colleagues.
Family Friendly – We offer enhanced Parental Leave inclusive of Adoption Pay and we understand that families require flexibility, we provide time off for dependants, flexible working hours and the option to work from home. Life Assurance is 4 x your salary.
Diversity and Inclusion - We value everyone’s unique qualities and celebrate having a diverse and inclusive culture where everyone feels safe to be their authentic selves, no matter their age, ethnicity, religion, gender identity, sexual orientation, disability status, neurodiversity or otherwise. This is embedded in to our values and we celebrate our differences and create awareness throughout the year.
Celebrating Success – We love to recognise people that go above and beyond with our Spotlight Award as well as having team celebrations and social events throughout the year.
☕️ Our culture - In the Motability office we “dress for our day”, it’s an incredibly welcoming and inclusive environment where we look to support your career, we offer a mini bus service from Harlow Town centre and station for those using public transport to reach us and there are plenty of free hot beverages for when you arrive.
Pension – Up to 15%, inclusive of a 10% non-contributory addition and Motability matching your contributions up to 5%
How to find out more?
To find out more regarding the vacancy and for the full job description, please contact our Talent Team.
Here at Motability Foundation, we embrace and value Diversity, Inclusion and Equity which means bringing your full self to work. We encourage and welcome all applications, regardless of age, gender identity, ethnicity, religion, sexual orientation or disability.
We are a disability confident employer, so please do make us aware of any reasonable adjustments you might need throughout both the recruitment process and to work with us.
We are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Once you have applied please send us an email stating that you have a disclosed disability and we will offer you an interview.
The client requests no contact from agencies or media sales.
As a Debt Caseworker, you will play a pivotal role in providing comprehensive debt advice to our clients. You will work diligently to ensure that our clients receive the support they need to navigate through their financial difficulties, whilst adhering to quality standards and achieving set targets.
You will help cleints and their families manage their financies and debts more efficantly enabling them to alevate some of the stress and move forward with their lives, hopefully improving both mental and physical wellbeing. You will look to not onlt resolve any crisis the cleint is going through but to also give them tools, confidence and ability to prevent further issues in the future, reducing the need for them to use service such as the local foodbank in the future.
Position: Debt Caseworker
Location: Peterborough (Hybrid at least 3 days in the office in Peterborough)
Salary: £28,438
Hours: 35 hours per week (Monday to Friday)
Term: Fixed term contract to 31st May 2026
Key Responsibilities:
- Provide expert casework covering a wide range of debt advice.
- Advocate for clients by negotiating with creditors and third parties on their behalf.
- Maximise clients' income by facilitating access to appropriate benefits.
- Prepare and present cases to relevant statutory bodies and courts.
- Collaborate with partner agencies and organisations to enhance service accessibility.
- Maintain accurate case records and adhere to regulatory frameworks.
Qualifications and Skills Required:
- Experience in complex debt casework, including priority and non-priority debt advice.
- Strong negotiation and communication skills.
- Ability to work under pressure and achieve targets with minimal supervision.
- Familiarity with financial regulations and quality standards.
- Commitment to the principles of equal opportunities and client empowerment.
Benefits:
- Opportunity to make a meaningful impact in the local community.
- Supportive work environment with opportunities for professional development.
- Competitive salary and benefits package.
- 28 days annual leave plus bank holidays
- Employee Assistance Scheme
Please see the Job Decription and Personal Specification for more indepth detail of the role and what we are looking for in a candidate.
Please click 'How to Apply' to find the applciaition form
Are you a great listener? Do you love to help solve problems? Can you help people by taking complex, technical information and translating it for people who vulnerable, and people in crisis?
We are working with an amazing mission led organisation to support them in finding a great Help Desk Advisor. The role would see you using those great listening and problem solving skills, and supporting people in crisis, and vulnerable people.
You will be working in a hybrid way, with 2-3 days per week in the London office, working with other advisors so that you can support each other, and increase your learning. The role also home working for the remainder of the week, enabling great flexibility.
The role will see you managing multiple referrals at any one time. Your comfort in moving at pace from one conversation to another, whilst ensuring that the information that you provide is correct, and fully understood will be key. You will also be learning which cases to refer to other areas. There is great training in place, and the right candidate will be fully supported in getting up to speed in this hugely impactful role.
The ideal candidate will have a clear and reassuring telephone manner, and the ability to communicate complex information in plain English. We will be reviewing applications on a rolling basis so please apply early to avoid disappointment.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Generate Opportunities are looking to recruit someone with passion and vision to work within their Inclusion & Engagement Department.
Job title: Advocacy Project Coordinator
Salary: £25,272.00 pro rata
Hours: 23.5 hours per week
Location: Generate Office (South West London)
Working alongside a co-coordinator with lived experience, this is a unique opportunity to support people to have a voice.
The successful candidate will share Generate’s vision of working together with people with a learning disability, autism, neurodiverse and other disabilities to build better lives and connect to communities as equal citizens.
Responsibilities and duties include:
- To recruit and support Generate members to participate in the speaking up forum known as Generate Voices
- To plan and arrange weekly 1 and a half hour meetings of the forum (Online via Zoom and face-to-face at Generate’s building)
- To plan each forum by creating an agenda, all supporting papers and presentations in accessible formats.
- To engage forum members in planning future agendas and deciding what other speakers and trainers to invite to the forum.
- Develop and implement a plan to increase the understanding of forum members on the governance of the organisation and make the Board of Trustee meetings more accessible so that a person with lived experience can join the board.
- Work closely with the Wandsworth Learning Disability Partnership Board and ensure Generate Voices members are supported to attend and participate in activities related to this forum.
Introduction to Generate
Generate is a charity that was founded in 1972 by passionate volunteers who wanted to make sure that people with learning disabilities weren’t isolated in their local community.
Today that passion still inspires our staff: to support people with learning disabilities to live their lives, in the way they choose – enabling people to discover their passions, connect with their communities and explore ‘possibilities’. This passion drives the quality of the work we do.
The closing date is 3rd May 2024
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Candidates will need to undergo an enhanced DBS check
Generate is an equal opportunity employer.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Who we’re looking for
You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.
Reporting to the Regional Service Manager, you will support the Service Manager with managing the Cardiff Support Through Court service. You will provide support to volunteers and oversee the daily running of the service when on duty to ensure day-to-day operations run smoothly.
Due to funding requirements, the successful applicant must be fluent in Welsh.
About Support Through Court
Support Through Court is an independent charity providing practical and emotional support to people facing the court process without the benefit of legal representation. Most people are unfamiliar with - and may be frightened of - the courts, and may be facing serious issues that could affect their children and relationships, finances, or the security of their homes. Our staff and volunteers empower people facing court alone, helping them to go through the court process with dignity and confidence. Together, we can ensure that no one faces court alone.
Applicants should apply with a CV and a covering letter explaining persuasively why we should offer you the post. It is important that your letter should provide evidence of the criteria detailed in the job description and person specification document.
We will be interviewing as and when suitable candidates apply, so if you are interested in the position please do not delay your application.
We are a charity dedicated to supporting women exposed to gender-based violence and exploitation and their children to be safe and have acess to appropriate intervention and support in order to live free from fear and harm.
Our core values are diversity and inclusion, collaboration, advocacy and innovation and we aim to challenge oppression in all forms.
If you are passionate about supporting women then this role is for you.
We need a dynamic individual to work with our Assessement and Referral team to ensure women have an excellent experience when contacting our service and feel believed and supported.
The client requests no contact from agencies or media sales.
Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.
We're looking for a highly motivated and dedicated Administrator to join our friendly, professional and passionate team to provide high quality administrative duties to the SV2 team, across all services and ensure the proper flow of office procedures.
The successful candidate will maintain a positive and friendly company image by acting as the first line of contact to visitors, clients, and stakeholders in person, online, and via telephone. You will be responsible for answering the phoneline, taking referrals and signposting, ensuring appropriate notes are made on the Organisation’s secure database.
You could be the right person for the role if you have
- A minimum of two years’ experience of undertaking administrative duties
- Experience in delivering services in a confidential environment
- Responding to queries and problem solving
- Able to communicate in a concise and professional manner with a range of staff at various levels, both internal and external to the organisation
- Ability to demonstrate a methodical, organised and flexible approach to work
- Competent multi-tasking skills
- Full driving licence and access to a reliable vehicle with business insurance
We're keen to hear from you if you are looking for a new and exciting challenge.
In exchange we offer a competitive salary, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.
This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us
Closing date for completed applications is Midnight on Thursday 2nd May 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role Therefore, if you are interested, please submit your application as early as possible.
Job Type: Full time, Permanent
Full-time hours: 37.5 per week
The client requests no contact from agencies or media sales.
We are looking for someone to run our helpline and perform general administration office duties from our Birmingham office. A large part of this role is to provide emotional support to traumatically bereaved members when required.
Candidates must have a history of providing emotional support to emontionally distressed or vulnerable people.
The Office Assistant will be accountable to the Office Co-ordinator, and they must be able to fulfil a variety of administration and digital tasks. They will also assist staff and trustees in the delivery of the charity’s projects and possess good digital and face to face communication skills.
Please read full Job Description (attached( before applying
The client requests no contact from agencies or media sales.
Location: Islington
Salary: Qualified applicants (with an accredited VAWG /domestic abuse qualification) dependent on experience:£29,174.06 - £31,826.25 per annum
Unqualified applicants, dependent on experience:£27,582.75 - £29,174.06 per annum
(Please note, successful candidates are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week – Full Time
Contract: Permanent
Closing Date: 7th May 2024 at 12 noon
Interview Date: 15th May 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Refuge Worker at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
We have two refuges in Islington and provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. We are there for women at a time of crisis and help families take their first steps to freedom and recovery.
About the Role
You will provide advice and support to women who have experienced domestic abuse in a refuge setting, across two sites. You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You should have a minimum of two years’ experience of working with this or a similar client group. An in depth understanding of the needs of women and children from a diverse background is essential.
You will be expected to work across the two refuges as part of your role.
About You
The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.
You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan, and support them in linking with other agencies.
You will have a working knowledge of the available legal remedies, housing, and welfare benefits, as well as experience of providing workshops.
Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.
In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact us.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice.
- Employee Benefits Platform offering staff discounts, benefits and savings.
- Flow & Restore yoga classes.
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
New Routes Integration
Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.
Principle purpose of the post:
The Operations Manager will work closely with the Chief Executive supporting on contractual service delivery (including the management of risk), quality and improvement across the organisation and ensure quality services are provided. This will be informed and implemented by ensuring that our participants have appropriate methods to inform programme delivery routinely.
The Operations Manager will support the Chief Executive in leading and monitoromg service and organisational quality, financial/income activity and expenditure, adherence to policies and procedures, and overall compliance with health and safety activity through a range of measures, including the use of reports and data to make critical and informed assessments.
The Operations Manager will be responsible for developing and implementing the Fundraising Strategy in order to diversify our funding streams enabling New Routes to develop exceptional services that meet our participants existing and emerging needs.
In conjunction with the Chief Executive, the Operations Manager will hold responsibility for ensuring all staff are effectively supported to undertake their roles, and will administer formal HR policies and procedures when standards fall below expectations.
The Operations Manager will provide support and deputise for the Chief Executive when required. The postholder will be expected to demonstrate a high ability to be pro-active in anticipating and managing their workload, and work without high levels of direction.
Please see the attached Job Description and Person Specification. If you are committed to improving the lives of marginalised communities, we would love to hear from you. If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.
Please complete the attached application form.
Location: Any RCN office with hybrid working outside of London and the South East
At the Royal College of Nursing we’re an optimistic organisation. And we’ve got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK – with over half a million members – all we can see are the infinite possibilities for a brighter future. Join us and you will too.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
If you’re looking to find a workplace with strong values of fairness, social justice and the opportunity to make a real difference to thousands of nursing professionals, then the Organiser role may be a good fit for you.
As an Organiser you will work across the UK supporting the development and delivering of key organising activity, drives and campaigns. You’ll be working closely with members and RCN staff developing strong nursing leaders and building effective structures that support members to win on the issues that matter to them and the nursing profession.
It's a job full of possibilities as you could get involved in anything from member engagement using digital technology; developing workplace teams; to co-producing with member and staff stakeholders a deep organising campaign.
The ability to foster strong professional relationships and encourage close collaboration between members is at the heart of this role. The ideal candidate will be able to evidence both knowledge of, and experience in organising tactics and tools. The ability to identify, recruit, train, develop and inspire member leaders and activists is at the heart of this role. Your experience should demonstrate your proven ability to identify issues and leaders, develop member structures that support their capacity to act and facilitate participation with people from an array of diverse backgrounds and cultures.
We’re looking for someone who can work as part of a team while hitting individual targets, who is a go-getter and can follow the direction set by their direct line manager, the Head of Organising and the overall strategic direction of the Organising Programme. It is important you can build professional relationships with members and staff by promoting a working atmosphere where everyone is treated with dignity and respect. Most importantly you will have a commitment to grow a deeper understanding of the theory and practice of Organising which will help to shape the RCN’s Organising Programme.
What we offer you
We expect you to work hard as a professional and alongside members on organising drives under the direction of the Organising Programme strategy. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity and shared parental leave packages.
*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
What we deliver for our members is wide and varied so when it comes to how we work one size doesn’t fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver first– whether that’s to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it’s unlikely you will work from home for all of your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager.
Our selection process
Please submit a CV and answer the supporting questions demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.
We want your experience applying for a job with us to be the best it can be. Both interviews and assessments will be by video call. If you foresee any problems, please let us know.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
Contact details
For more information or for an informal discussion about the role please click apply.
For more information about the recruitment and selection process please click apply.
Closing date: midnight on 5 May 2024.
If we receive many applications after a week of advertising, this vacancy may close earlier.
Assessments will be held on 22 and 23 May 2024
Interviews will be held on 13 June 2024