Permanent Events Manager Jobs

Our Muscle Group meetings provide a warm, friendly space for people affected by muscle-wasting and weakening conditions to meet with others in their local area. The groups meet either in person or on Zoom; three meetings per year are held in each of the 14 regions. Muscle Group meetings are a relaxed, confidential forum for people to ask questions, share experiences and learn from guest speakers. They should be fully accessible to all, including family, friends, and carers of those living with conditions.

You will lead on the organisation of these meetings and management of the volunteers who chair them, ensuring throughout that meetings meet the needs of our community.  

You will also support the Volunteer Engagement Manager to ensure that volunteers across the organisation are recruited, trained and managed effectively. Here at MDUK, it’s important that all our volunteers are supported in their roles – this includes an induction process that sets clear expectations and provides the training and resources they need, regular open communication with employees, and opportunities for peer-to-peer volunteer support. Team members will work with volunteers to ensure we’re making the best use of their skills and experience and that they get the most they can from their role.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting condition.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: We operate a hybrid model (home and office, SE1). 

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

Please note interviews are likely to be held on 2 and 3 July via Miscrosoft Teams.

We are working with a membership body who are recruiting for an Educational Events Manager to join the team. You will manage a team of 4 who manage the annual cycle of educational events, you will also be responsible for the annual conference.

The Events Manager main responsibilities will be

• Work with the Head of Education and Events developing annual business plans, budgets, KPI's and pricing policies.

• Work with the Head of to develop the and improve the events programme.
• Share your expertise in event design and delivery.
• Take responsible for delivering events to manage KPI's in the annual budgets and plans.
• Work with the Partnerships and Sponsorship Manager to create sponsorship opportunities.
• Oversee and manage the Educational Events team, taking responsibility for recruitment, training, appraisal and development.
• Line manage the team and setting objectives.

To be successful in the role you will

• Have at least 5 years of organising in person and hybrid events.

• Experienced in managing a team.
• Experienced in developing marketing plans.
• Experienced of working with non profits - ideally membership bodies.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job title: Meetings and Events Manager
Reports to: Senior Manager, Team and Operations
Hours of work: Full time, office based
Salary: £35,000 to £40,000 according to experience
Location: High Holborn, London
Job type: Permanent

Job summary
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a Society of over 1,700 members from 100 countries, who work in, or are interested in tropical medicine and global health.

RSTMH organises and participates in events as a crucial way of showcasing, discussing, and debating key areas of tropical medicine and global health research and practice. Our range of events are wide. We deliver conferences and webinars, social events, research meetings for early career professionals, and high-profile debates and discussions. They happen across the UK and around the world, both online and in person. Our events add to the impact of our work in tropical medicine and global health, but also raise funds to allow us to continue our work as a charity.

The Meetings and Events Manager would lead on the delivery of the RSTMH meeting and events strategy. The role requires a self-starter who is excited by the prospect of working on such a broad range of meetings and events. The candidate needs to have excellent communication and relationship building skills, and to be organised, flexible with a great attention to detail. They should be comfortable liaising with venues for meetings space, developing budgets for events, managing logistical aspects of the events programme and setting up new events online and in person.  

Main responsibilities

• Overall responsibility for the meetings and events programme meeting its financial and other goals and KPIs under the existing strategy
• Overall responsibility for the delivery of the events with a focus on expanding global reach, supporting careers, and improving the financial position
• Manage events from conception to completion - delivering events to the highest standard to meet their objectives of success – quality and cost effectiveness
• Attend the Meetings and Events Committee, optimising meetings including helping set the agendas, leading discussions, writing minutes, liaising with the Chair
• Assist to identify, appoint, and manage Scientific Chairs, Committees, and Sub Committees to secure event speakers, secure attendees and sponsors.
• Overall management of the income being delivered from ticket sales, sponsorship and other income streams linked to meetings and events, with support from line manager and CEO
• Responsible for the income and expenditure budgets and monthly reforecasts for our meetings and events, and ensuring accurate financial record keeping
• Support and train colleagues to run meetings and events online.
• Work with the team to develop all event materials – physical and digital
• Work with CEO and Senior Manager to identify sponsors, develop proposals and negotiate income
• Produce comprehensive event briefings for speakers, team, and Board
• Support and attend events, sometimes out of office hours, in and out of the UK
• Evaluate and report on the success of each event and consider areas of improvement
• Ensure up to date event information is publicised on the website and on other RSTMH channels
• Work with the team at RSTMH to develop and implement a marketing plan for events
• Manage all event enquiries, from external and internal stakeholders
• Liaise with and manage relationships with event stakeholders internally and externally, including suppliers, members, committees, Board, speakers, sponsors, exhibitors
• Work with the Membership Manager to maximise the engagement of event attendees in RSTMH’s work, and conversion of events attendees to be members
• Develop processes to ensure we capture all data from events, through our CRM
• Ensure efficient processes exist for ticket sales, paying expenses and invoices and all other aspects of RSTMH meetings and events.

Person specification

• Passion for RSTMH and our work
• Professional and articulate
• Degree level education or relevant proven work experience
• At least 3 years proven track record of managing and delivering in person and online events including selecting and negotiating agreements with suppliers, drawing up cost and income budgets, delivering events and monitoring and evaluating their success
• Strong experience of working with a CRM system
• Experience of running online events, with knowledge of variety of platforms
• Strong project management and organisational skills
• Evidence of working with events committees and managing suppliers to deliver events
• Strong budget management experience including forecasting, and planning
• Excellent problem-solving skills with a proactive approach and mind-set
• Excellent communication skills, both written and verbal
• Brilliant time management and task prioritisation skills
• Evidence of working with team, and Board members
• Meticulous attention to detail
• Can do attitude to take ownership of events
• Relationship building skills, being able to inspire others and bring them with you
• Passion for RSTMH and its work
• Reliable team player – able to identify areas of interaction with other activities of our work, and able to work with team to increase success
• Willingness to work unsocial hours as required, and to undertake travel outside of London and the UK, with reasonable notice

Please submit your application form by the 5th of July 4pm BST.
We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations. 

The Supporter Fundraising team is responsible for managing and driving all supporter-led fundraising activity, including our involvement in fundraising events, community-based fundraising and our fundraising campaigns.

Our portfolio of fundraising events includes a range of third-party challenge events and owned challenge and ticketed events. The team is responsible for bringing in over £1million in unrestricted income. The funds we raise through these activities play a vital role in helping the National Autistic Society to achieve its mission: a society that works for autistic people. 

Who we are looking for:

We are looking for an experienced, enthusiastic and dynamic individual to lead the events team.

The role will involve leading a motivated and talented team of fundraisers in delivering the 2024-25 strategy for events fundraising. This includes (but is not limited to):-

• Overseeing the National Autistic Society’s involvement and investment in a number of high-profile third-party events, including the London Marathon
• Supporting with the delivery of owned trekking events
• Leading the team in planning and delivery of our Christmas carol concert
• Acting as a representative for events fundraising across the Fundraising and Supporter Relations department and the wider directorate/organisation
• Managing the events fundraising budget and a team of fundraisers

The successful candidate will be experienced in events fundraising principles and ways of working, and passionate about new developments and trends. We are also looking for a confident people manager and an enthusiastic team player

To view the job description please click here.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
• Eligibility for a Blue Light Card

Where you will be working:

City Road, London / Homeworking / Hybrid

About our application process:

When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

** Interviews will take place on a rolling basis, so please get in touch ASAP!**

Changing Faces is here for everyone with a scar, mark or condition on their face or body. They provide life-changing mental health, wellbeing, and skin camouflage services. They work to transform understanding and acceptance of visible difference, and campaign to reduce prejudice and discrimination.

Changing Faces are looking for a new business specialist to help grow corporate partnership income at Changing Faces. This role will be 90% focused on new business with a 10% account management split.

You will have an excellent network of corporate funders and a proven track record of successfully bidding, winning and managing corporate fundraising partnerships. The role will suit someone with excellent communication and relationship building skills along with plenty of creative ideas to engage potential partners and win pitches.

This is an exciting opportunity to work alongside senior fundraisers to shape and craft the future of corporate fundraising at Changing Faces.

As Senior Corporate Partnerships Manager, you will: 

• Identify, cultivate, and secure new corporate partnerships at five and six figure level
• Secure new corporate partnerships including corporate foundations, Charity of the Year, cause related marketing and strategic partnerships
• Be a senior brand ambassador for the charity, engaging and developing effective relationships with a wide range of stakeholders, both internally and externally
• Build a robust pipeline of partnerships opportunities

Ideal skills and experience: 

• Experience of working in a corporate partnerships/corporate social responsibility/marketing/sales environment
• Ability to win and deliver major charity & corporate partnerships (£50-100k+)
• Experience of writing compelling copy, pitches and campaigns to secure new partnerships
• Strong commitment to Changing Faces values, vision and purpose and to keeping the voices of people with visible differences at the heart of all work

MK SNAP is an award-winning charity based in Walnut Tree Milton Keynes and supports people with Learning Disabilities from the region in our state-of-the-art Education & Training Centre. We pride ourselves on being a progressive and professional organisation that values its people and you can be sure that your professional development and leadership skills will be at the forefront of your working experience.

As the Events and Community Fundraising Manager, you will play a central role in developing and implementing MK SNAP’s marketing strategies, with a primary focus on events and community fundraising initiatives. You will be responsible for creating engaging campaigns that raise awareness, drive participation, and generate support for MK SNAP. The role requires a strategic thinker who can effectively utilise the full marketing mix to achieve our aim of providing an exemplary education setting for our learners.

Evidence Manager
Remote/home working with occasional travel
£38,000 - £45,000 pa plus excellent benefits
35 hours per week

We are looking for a dynamic and creative Evidence Manager to join our Insight and Evidence team.

In this role, you will be playing an essential role in collating, analysing and communicating the evidence on a wide range of issues relevant to our communities.

We already know a huge amount about the priorities, needs and experiences of people who are deaf, have hearing loss or tinnitus. We now want to take this to the next level to inform our evidence-based approach to support our programmes, services and policy work. In this role you will be taking a lead on how we can both broaden and deepen our insight from the available evidence; we want to improve how we communicate and share this information to a wide range of stakeholders; and we want to get better clarity on where the gaps are that most urgently need addressing.

The role is an ideal opportunity for someone who is interested in a wide range of social issues and how they are experienced by and affect our communities. We take an inclusive approach to evidence – we recognise that much important insight is gathered and held in ‘grey literature’ generated by third sector organisations, for example, and value qualitative insights alongside quantitative approaches.

We are looking for someone who embraces this inclusive model and is also flexible and creative: there are novel and interesting approaches to evidence mapping and reviewing (including the use of AI tools, participatory approaches etc.). We are keen to explore how we can incorporate these into our ways of working – whether that be for improved efficiency and/or to bring our communities closer to our work.

You will be working closely with colleagues in the Insight and Policy team, as well as with others across our matrixed organisation to ensure that the organisation is insightful and evidence-led.

You will lead the development of a new approach to our evidence management, in line with our new Insight & Evidence strategy and identify and select the most appropriate methods for systematically mapping, reviewing, and synthesising the evidence on key issues relating to our communities.

You should have strong experience in evidence searching, mapping, reviewing and synthesis, in a social research context. With a solid understanding of both quantitative and qualitative methodologies. You should have a demonstrable ability to distil evidence into a range of formats suitable for diverse audiences.

We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. 

Our charity has been through a complete transformation, while building on the best of our past.  We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus. 

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.

We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.

Closing date: 17 June 2024.

Interviews expected: w/c 1 July 2024.

Senior Events Executive (Special Events), an excellent opportunity to join a Social Welfare Charity, based in the West End, London.

• Hybrid working: 2 days a week office based, 3 days a week working from home.
•  Salary: £34,500 per annum + benefits.

As the Senior Events Executive, working closely with the Senior Special Event Manager, you will lead, manage, and deliver one of the charities extremely successful and prestigious flagship event, along with delivering other supporting events such as commemorative garden launch, committee events, thank you parties and help to develop them even further.

To deliver the flagship event and supporting events, you’ll work closely with an incredible committee of volunteers, and with your skills in event development, coordination, project management, along with excellent relationship skills, ensure further growth and continued success across all events.

Key areas of responsibility:

• Project manage, deliver, and coordinate all aspects of the prestigious flagship city event and supporting and stewardship events such as, launch and thank you parties, commemorative garden launch and committee events.
• Work closely with the Senior Special Events Manager, Committee, and Co-Chairman to deliver the events to agreed income, participation, and targets.
• Develop and deliver, creative and effective marketing plans for the events to ensure reach to both warm and cold individual and corporate audiences.

To be successful on this role, you’ll have previous skills and experience gianed in areas such as;

• Working within a events fundraising team, managing, and coordinating fundraising events.
• Working with a committee or group of supporters, to inspire them towards shared goals.
• Exposure of working with budgets and income targets.
• Strong project and coordination skills to manage multiple tasks and competing priorities.

Deadline for applications: 4th June 2024

Hybrid working: 2 days a week office based, 3 days a week working from home.

Salary: £34,500 per annum + benefits.

Angela Mann Recruitment is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Role: Community and Participation Manager

Contract Type: Permanent, 0.8FTE - 30 hours per week

Salary: Up to £26,400 (pro rata of £33,000), 20 days per annum plus bank holidays (pro rata), 4% employer pension contribution

Reporting to: Head of Neighbourhoods Responsible for: Freelance staff and Volunteers (subject to projects and programmes)

New Art Exchange (NAE) is a pioneering creative space in Hyson Green, Nottingham. We’re the UK’s largest gallery dedicated to contemporary visual arts from the Global Ethnic Majority. We set out to reshape the contemporary art narrative by championing diversity and inclusivity and by providing a platform for underrepresented voices in the art world. 

Purpose of the role

The Community and Participation Manager will be a key member of NAE’s Neighbourhood’s team, responsible for ensuring the effective planning, coordination, and delivery of a wide range of community projects and events that engage and inspire our local communities (predominantly from the Global Ethnic Majority). Based from within NAE’s purpose built creative space, in the heart of one of Nottingham’s most diverse areas - Hyson Green, the post holder will work with local community partners, schools and other key stakeholders to ensure the community programme is representative of the diverse voices from our local communities and has their involvement through all that we do.

Main duties of the role

With strategic oversight from the Head of Neighbourhood develop and deliver a diverse range of activity with and for the community including (but not limited to) workshops, festivals, conferences, and functions, ensuring they are aligned with NAE’s overall vision, goals and budget.

Supporting the Head of Neighbourhoods to identify and secure external funding opportunities, sponsorships, and partnerships to support the events when required.

Act as lead contact with key stakeholders, including community groups, schools, partners, citizen panels, artists, vendors, and local authorities, to ensure smooth collaboration and communication.

Support the Comms team to develop and implement marketing and promotional strategies to raise awareness of projects and events with a focus on attracting diverse audiences.

Manage budgets and financial reporting for community projects, ensuring that expenses are within budget and that financial records are accurate and up to date. In line with the overarching Neighbourhoods strategy, develop project plans, budgets, and timelines and maintain accurate records.

Ensure compliance with relevant health and safety regulations and obtain necessary permits and licenses.

Lead project staff (including contracting and acting as project manager and day to day contact for them) which will consist of freelancers, contractors, and volunteers.

Track progress, address issues, and produce reports and evaluations for internal and external stakeholders, including NAE’s Senior Management Team and local community leaders.

Employee Benefits: 

20 days per annum plus bank holidays (pro rata), 4% employer pension contribution

For further information please refer to the job description attached below.

How to apply

Please submit a 2-page covering letter & a CV (of no more than 2 pages) outlining why you are interested in the role and working for NAE and how you feel your experience meets the criteria. Applications should be sent via 'Quick Apply' by 5pm on Wednesday 19 June 2024.

Senior Learning and Development Manager

This is an exciting time to join the People Team as you support the ambitious growth plans of organisation. We are looking for someone to oversee the award winning Talent Academy, which delivers a vast L&D curriculum for staff across the Network, providing technical, management and leadership support and development.

If you are passionate about the learning and development of all people, then apply today!

This is a permanent, hybrid working role.

Position: Senior Learning and Development Manager

Location: London or Bolton/hybrid (Hybrid working: two days a week in the Bolton or London offices combined with home-working and travel across our Youth Zone network as required)

Salary: £45,000 - £50,000

Hours: Full-time (37.5 hours/week)

Contract: Permanent

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.

Closing Date: Monday 17 June, 5pm

Interviews: First stage, Tuesday 2 July online and second stage, Thursday 11 July in person.

About the Role

The Senior L&D Manager will drive the vision towards L&D becoming part of the every day, and not the once a year. You will work with Department Heads and Youth Zone CEO’s to support staff to be the best they can be, removing barriers and enabling them to be entrepreneurial and innovative. This is a role requiring rolling your sleeves up and delivering parts of the management curriculum, as well as taking a more strategic approach and guiding the Talent Academy Strategy for the long term, working closely with the Network of Youth Zones to define what that looks like. 

You will support the launch and smooth implementation of a brand new e-learning system for the Network, and manage the transition from engaging external providers to deliver Youth Work qualifications to becoming an accredited provider in its own right. This is an exciting role for an experienced L&D professional to lead a team (currently of 2) and support the strategic objectives.

About You

With proven experience in L&D, Training, OD, or similar roles, you will have expertise in training design, development, delivery, and facilitation, as well as L&D systems. If this experience has been gained from organisations that service young people – even better!

You will also have experience of:

Managing multiple projects/programmes at any one time
Working for multi-site or geographically spread organisations
Developing creative and innovative learning solutions for a broad range of staff
Establishing and maintaining excellent internal and external stakeholder relationships
Being a hands on Team Leader

As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people the opportunity to fulfil their potential.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to Youth Zones nationwide through a national network of independent youth charities,

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equity, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as Learning and Development, L&D, Learning, Learning and Development Manager, L&D Manager, Learning Manager, Senior Learning and Development Manager, Senior L&D Manager, Senior Learning Manager, HR, Human Resources, Personnel.

Harris Hill are delighted to be working with a fantastic arts charity to recruit for a Senior Philanthropy Manager in order to lead and energise a philanthropy programme at the charity.

As a Senior Philanthropy Manager you will cultivate and collect five and six figure gifts from high-net-worth individuals and trusts and foundations, equating to £650k and £500k respectively in 2024/25.

You will also oversee our Arts Council England Funding of c.£1m p.a., and our lower level Legend individual donors at c.£50k p.a.

You will lead and inspire others in order to achieve success as a team. This includes overseeing a programme that delivers a high level of customer service to supporters through cultivation and stewardship events, and communications, and grows income through considered approaches and high quality applications.

In order to be successful, you must have experienced :

• Proven success of securing five and six figure gifts from major donors and managing their relationships
• Proven success of securing significant funds from Trusts & Foundations and managing their relationships
• Demonstrable experience of developing and growing a pipeline and managing relationships from cultivation to solicitation and stewardship
• Proven success of identifying, recruiting, and managing Senior Volunteers
• Excellent interpersonal and communication skills, evidenced by close, successful relationships with donors, board members, VIPs, stakeholders and senior volunteers
• Strong and effective written skills evidenced in compelling and successful proposals and impact reports, and communications with donors
• Experience of developing and implementing Philanthropy strategies
• Experience of team management
• A good understanding of charity legislation and GDPR in relation to philanthropy fundraising
• Strong leaderships skills with the ability to inspire others
•  

Salary: £50,000 per annum

Contract type: Permanent

Location: London, hybrid working,

Deadline: on rolling basis

Interview: ASAP

Recruitment process: Cv to or

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the position

This is an exciting opportunity for an experienced HR professional with a strong belief in the importance of diversity, equity and inclusion in helping to build high performing teams within the international anti-slavery sector. You will be leading a small HR team and will be responsible for developing and delivering an effective HR strategy across the global organisation. The role will report to the Managing Director, Finance and Administration.

This role will suit candidates with previous experience of leading an HR function, particularly those with experience working in a global organisation and / or within a charity and a personal passion for and commitment to social justice missions. You should be able to work independently – leading on the development of an HR strategy for the organisation, delivering on HR projects and providing high quality technical HR advice to managers across the organisation.  You will be an excellent communicator, able to work in a fast-paced and evolving environment and comfortable leading others through change processes in a positive, collaborative and solutions orientated manner.  You will also be highly skilled at prioritising and managing multiple activities, with great attention to detail.  You should value working with a diverse group of internal stakeholders and enjoy communicating effectively with people from different cultures and with different backgrounds.

You will be based in the Freedom Fund’s central London office and be working to support staff across the UK, the US, Brazil, Ethiopia, Bangladesh, Kenya, Nepal, Liberia, Nigeria, Myanmar and Indonesia – and other countries as and when our programmatic footprint grows further.  The Freedom Fund currently has 47 staff based in the London office and 36 staff in our other global locations. Outside of the UK, our biggest teams are based in the US (11), Ethiopia (8) and Brazil (6).

Responsibilities

• Develop and deliver an HR strategy in collaboration with SLT that supports the organisation to deliver on its overall strategy as well as its Diversity, Equity and Inclusion vision and action plan.

• Monitor staff engagement and retention (including through an annual staff survey) and work with managers to continuously improve the Freedom Fund as a place to work.

• Provide HR analytics and recommendations to the Senior Leadership Team and Board.

• Provide high quality and timely HR advice and support to managers and staff globally.

• Keep up to date with employment legislation and best practice in the countries where Freedom Fund operates

• Work with the Managing Director of Finance and Administration and the Employer of Record in relevant jurisdictions to ensure legal compliance in all HR activities globally.

• Maintain and update the Staff Handbooks for the global staff team, ensuring that HR policies and procedures are well understood and adhered to across all jurisdictions.

• Lead on all performance management issues - including probationary and annual reviews, and employee relations issues such as grievance and disciplinary cases.

• Facilitate periodic benchmarking reviews of global remuneration and benefits, in line with the organisation’s pay policy.

• Manage the Employment Pathways Program alongside an external organisation to provide internships for those with lived experience of human trafficking and/or forced labour

• Manage the relationship and act as day-to-day point of contact for our Employers of Record globally and external payroll services in the UK, including ensuring that payroll changes are communicated and invoices are reviewed and submitted for payment in accordance with agreed timetables

• Ensure appropriate induction and learning and development programs and in place and embedded throughout the organisation

• Line manage the Operations Officer

• Oversee global recruitment, ensuring fair, safe and compliant recruitment practices that particularly encourages and supports applicants with lived experience of human trafficking and/or forced labour.

• Oversee background clearances are obtained on all new hires.

• Oversee new starter onboarding and induction.

• Oversee global Employee Assistance Plans and wellbeing initiatives across the organisation

• Oversee maintenance personnel files.

• Oversee maintenance of the Human Resource Information System (PeopleHR).

Qualifications and experience

Essential

• Demonstrable experience of leading an HR function within an organisation across several offices (and preferably countries)

• Demonstrable HR generalist experience

• Demonstrable experience of creating and delivering a HR strategy

• Demonstrated knowledge of relevant employment laws and human resources practices.

• Demonstrable experience in performance management issues

• Demonstrable experience of overseeing the employee lifecycle (recruitment, development, performance, and HR processes)

• Demonstrable experience of successfully building and managing relationships with a wide range of individuals from diverse backgrounds.

• Ability to take a local and global perspective on issues facing the organisation

• Line management experience.

Personal attributes

Essential

• Outstanding oral and written English communication skills and the ability to present information in compelling ways.

• Trustworthy – particularly with sensitive or confidential information.

• Clear thinking, analytical, and a problem-solver with sound judgement

• Empathetic and willing to take a collaborative approach.

• Team player committed to the Freedom Fund’s values.

• Highly organised, with strong prioritisation and administration skills

• Ability to work independently, displaying strong initiative in solving day-to-day problems with limited direction.

FULL-TIME JOB VACANCY
SENIOR MANAGER, ANALYTICS AND INSIGHT
Development and Outreach Department
Multiple Office Locations Considered
Application Deadline: 4 June 2024

The Fundraising Systems & Data Analysis (FSDA) team of the Development and Outreach Department of Human Rights Watch (HRW) is seeking applicants for the position of Senior Manager, Analytics and Insight. The Senior Analytics and Insight Manager will be responsible for instilling a data-driven and data-informed culture to make evidence-based decisions, increase efficiencies, improve overall departmental return on investment (ROI), grow new fundraising streams, and achieve long-term profitability.

The Senior Analytics and Insight Manager will generate, improve, and analyze fundraising data, both quantitative and qualitative, from internal and external sources to produce strategic information that supports data-driven and informed decisions, tactics, and strategies that consistently maximize HRW fundraising results. This role will feed into both the quarterly reforecasts and annual budget data and supporting methodology and collaborating with the Finance team as needed for the Development department.

This full-time position will ideally be based in either the United States or Europe, preferably in one of the cities where HRW has an office and will report to the Managing Director of Fundraising Systems and Data Analysis based in London. The Senior Analytics and Insight Manager will manage at least one direct report.

The successful candidate may have the option to work remotely but is expected to work from the office 1-2 times a week. We aim to be as flexible and supportive as possible in both the recruitment for and onboarding of this position.

Responsibilities:

Product Management Oversight: 

1. Provide strategic, tactical, and operational planning of all Business Intelligence (BI_ Systems and tools utilized by the Development Department;

2. Implement and build the BI structure of the Development Department, working closely with CRM (Salesforce) team and working with vendors as needed to understand the desired outcomes;

3. Partner with the Training & Support team to promote user adoption of BI reports by developing and implementing communication plans, training campaigns, and incentives to encourage staff engagement and utilization;

4. Ensure effective coordination and change management with Training & Support, CRM and Digital products, IT, and fundraising teams;

5. Act as the subject matter expert for all areas of fundraising reporting and respond to escalated queries and reporting discrepancies from Data Analysis Officer;

6. Develop project management processes to support the prioritization of all analysis, data selection, integration, and reporting requests, ensuring the briefing processes are understood and developing a Service Level Agreement (SLA) framework as needed; and

7. Support on Data Integrations and Application Interface Programs (APIs), including any Extract Transform and Load (ETL) processes as needed, working with the Data Quality and Integrations Officer to develop these to meet “fit-for-purpose” requirement. Support both the CRM and Digital Product Managers as needed.

Data, Analysis and Reporting:

1. Support the development and implementation of the long-term data and insight strategy for HRW which improves data quality, deepens the department’s institutional memory, and aligns with the broader HRW data strategy;

2. Develop and present actionable insights, strategic recommendations, and business intelligence from analytical output to support strategic decisions for the Development team and on investments and benchmarking activities;

3. Deliver the data and insight strategy including activity reporting, financial forecasting, specialist report development, and ad hoc analysis projects and data selections, to increase understanding of activity, supporter and financial trends and making recommendations to leadership to deliver improvements;

4. Collaborate with the Marketing Team to create data selections including recommendations on which are the best targets for direct marketing campaigns, create segments according to strategically determined criteria, data model, and develop testing plans to yield statistically significant results;

5. Work with the Fundraising Systems and Data Analysis Managing Director to build tools and reports that allow for both the forecast and budget revenue projections to be provided with ease. Create multi-year fundraising projections per main channel and audience using historical data, statistical modelling techniques, and new initiatives;

6. Collaborate with the Finance team around both the production and validation of financial reporting, including budgeting, reforecasting, and income reporting in general for the Development D Ensure that the Marketing coding / attribution processes are clearly documented and any exceptions tracked with the Revenue Operations teams;

7. Ensure that the expenditure budget for the Development Department is managed and reported on effectively, capturing the planned spending across the different teams within the department, including reporting on the actuals and investigating any variances with finance and the budget holders as needed; and

8. Ensure that the Leadership Gift data reporting can occur, through development of advanced visualizations including dashboards and ensure that hygiene initiatives are followed by supporting both the Data Quality and Integrations Officer and Relationship Manage Work with Finance on the monthly reconciliation processes.

Leadership, Training, & Support:

1. Lead improvement projects that shape the department’s effectiveness, efficiency and data-driven decision making;

2. Serve as subject matter expert to both the CRM and Digital Product Managers as they proactively assess users’ evolving system needs, priorities, capacity, and workflows, and ensure reporting needs are well articulated to inform future technology enhancements; and

3. Teach and mentor Data Analyst and Data Integrations staff to grow their capabilities within the fundraising CRM, data, and operations field.

Other:

1. Carry out other duties as required.

Managerial Responsibilities: 

1. Provide leadership, motivation, and mentorship to the Data Analysis, Quality and Integrations team, setting clear expectations, performance objectives, and providing regular and constructive feedback;

2. Foster an inclusive, creative, and positive work environment, encouraging diverse perspectives and participation in diversity, equity, and inclusion efforts, while proactively addressing bias, discrimination, and microaggressions;

3. Model inclusive behavior and consistently adhere to HRW's internal values;

4. Incorporate diversity, equity, and inclusion values and initiatives into the work of the Data Quality and Integrations team; and

5. Collaborate with staff to develop initiatives aimed at movement-building and expanding partnerships with diverse clients, donors, stakeholders, and partners.

Qualifications:

Education: A bachelor’s degree or equivalent work experience.

Experience: A minimum of five (5) years of relevant experience working in fundraising data analysis or business data analysis is required. Knowledge and experience in nonprofit fundraising and marketing, preferably in a global INGO context with country-specific fundraising operations, is highly desirable.

Related Skills and Knowledge: 

1. Fluency in fundraising practices, terminology, technologies, channels, and compliance, and the ability to translate easily between fundraising end users and technology providers is required.

2. A critical thinker with the confidence to transform data and information into structured systems and reports is required.

3. Record of generating buy-in from, and exceeding expectations of, internal and external stakeholders is required.

4. Hands-on experience with data analysis, quality, cleansing, extracting, and validation (ETL) processes and tools is required.

5. Fluency in SQL or similar database query language is required. Experience with unstructured data is a plus.

6. Knowledge of both using and configuring Application Program Interfaces (APIs) to perform data integrations between multiple systems is required.

7. Strong understanding of Business Intelligence platforms, report and dashboard construction and data modelling and segmentation within the fundraising data context (Power BI or Tableau is Desirable) is required.

8. Hands on experience with working with INGO CRM systems is required. Salesforce experience is desirable.

9. Excellent verbal and written communication skills in English, and the ability to present complex issues in a clear, concise and persuasive manner to business and technical professionals, and to staff for whom English is not their first language is required.

10. Ability to work collaboratively and build trust with diverse stakeholders globally, including staff for whom English is not their first language, is required.

11. Strong understanding of nonprofit fundraising processes, strategies, and best practices is required.

12. Experience in vendor management is desirable.

13. Detail-oriented with excellent problem-solving and troubleshooting skills is required.

14. Ability to work collaboratively with diverse stakeholders and teams is required.

15. Strong project management skills and the ability to manage multiple priorities is required.

16. Demonstrated experience managing teams ensuring motivation and high-performance levels is required.

17. Demonstrated ability to manage multiple priorities and work in a fast-paced environment is required.

18. Advanced knowledge of Microsoft Office software, particularly Excel, is required.

Salary and Benefits: HRW seeks exceptional applicants and offers competitive compensation and employer-paid benefits. HRW offers a relocation assistance package and will assist employees in obtaining necessary work authorization, if required; citizens of all nationalities are encouraged to apply. If this position were to be based in the United States, the salary range would be USD 88,000-96,000. Salary ranges outside of the United States vary based on location.

How to Apply: Please apply immediately or by 4 June 2024 by visiting our online job portal at HRW official website and attaching a letter of interest and a CV or resume. No calls or email inquiries, please. Only complete applications will be reviewed and only shortlisted candidates will be contacted.

If you are experiencing technical difficulties with your application submission, or if you require a disability-related accommodation e-mail us. Due to the large response, application submissions via email will not be accepted and inquiries regarding the status of applications will go unanswered.

Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.

Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.