Jobs

Supported Housing Services Manager

Location: Luton, Bedfordshire
Salary: £40,000 - £42,000
Permanent | Full-time

We are working with a well-established not-for-profit housing association to recruit a Hostel Services Manager to lead the effective delivery and development of its supported accommodation services across Luton.

This is a key management position with responsibility for ensuring customers receive safe, secure and high-quality accommodation alongside effective, person-centred support.

The Opportunity

This is an excellent opportunity for an experienced Hostel Services Manager, Supported Housing Manager or Housing Services Manager to take ownership of a key service, lead a dedicated team and help shape the future delivery of supported accommodation.If you are looking for a role where you can make a genuine difference to customers while driving operational performance and service improvement, we would be keen to hear from you.

The Role

As Supported Housing Services Manager, you will:

• Lead, manage and develop a team of Team Leaders, Coordinators and Support Coaches.
• Have overall oversight of the safe, secure and effective management of supported accommodation.
• Promote a trauma-informed and psychologically informed approach across the service.
• Set clear objectives and performance measures, driving accountability and continuous improvement.
• Monitor key performance indicators including voids, rent collection, arrears, customer satisfaction and tenancy sustainment.
• Ensure safeguarding concerns, complaints and operational risks are managed effectively.
• Maintain high standards of housing management, support delivery, record keeping and internal auditing.
• Work closely with Finance, Property and Housing teams to ensure effective management of income, repairs, compliance and voids.
• Build strong relationships with local authorities, community organisations, partner agencies and external stakeholders.
• Identify opportunities for grants, tenders and service development, supporting bids and submissions where appropriate.
• Ensure services comply with relevant legislation, regulation, policies and best practice.
• Take accountability for service budgets, income management and financial performance.
• Produce regular performance reports, identifying areas for improvement and taking appropriate action.
• Contribute to the wider Homes with Support strategy and organisational objectives.

About You

We are looking for an experienced housing or supported housing professional with:

• Experience managing supported housing, hostel or similar services.
• Proven experience of leading, motivating and developing teams.
• Strong knowledge of housing management, tenancy sustainment and safeguarding.
• Experience managing budgets, KPIs, performance and operational risk.
• A good understanding of relevant housing legislation, regulation and best practice.
• Experience working with local authorities and external support agencies.
• Excellent written and verbal communication skills.
• A proactive, organised and solutions-focused approach.
• Resilience and the ability to manage complex and challenging situations.
• A genuine commitment to delivering excellent customer service and positive outcomes.

Apply

If you're an ambitious housing profesisonal looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]

Chief Executive Officer - Safe in Sussex

Location: Ferring, West Sussex | Hybrid - 3 days onsite
Salary: In the region of £55,000
Hours: 37 hours per week (a nine-day fortnight may be considered)
Type: Full-time

About Safe in Sussex

Safe in Sussex is a specialist domestic abuse charity helping its service users live free from abuse and fear. For almost 50 years, the organisation has provided refuge accommodation, community-based support and trauma-informed services across West Sussex. The charity operates within the wider Women's Aid network and remains committed to providing a safe space for those in need.

As the charity approaches its 50th anniversary and prepares for the retirement of its long-serving CEO, Safe in Sussex is entering an important new chapter. Financially stable, with strong local partnerships, the organisation is well positioned for its next phase of development and impact.

This is a chance to lead a respected organisation during a period of transition, helping to shape its future while building on a legacy of compassion, resilience and life-changing support.

What You Can Look Forward To

As Chief Executive, you will provide strategic, compassionate and accountable leadership to the charity while working closely with staff, trustees, service users, partners, funders and commissioners.

You will:

• Shape the next organisational chapter
• Strengthen leadership capacity, support cultural evolution and create sustainable structures for the future.
• Ensure services remain safe, trauma-informed, survivor-centred and responsive to need.
• Oversee financial planning, income generation and long-term sustainability.
• Lead with empathy and accountability
• Represent the charity externally and strengthen relationships

About You

We are seeking a strong and values-led leader who combines emotional intelligence, strategic thinking and operational credibility.

Skills and Experience

• Senior leadership experience in a charity, public service or other values-led organisation
• Experience of leading organisational change, development or cultural transformation.
• Strong safeguarding, risk management and trauma-informed leadership knowledge.
• Financial leadership experience, including budgeting, planning and organisational sustainability.
• Understanding of income generation, commissioning, funding or fundraising.

Personal Attributes

• Deep commitment to the safety and empowerment of service users.
• Compassionate, resilient and emotionally intelligent.
• Able to balance empathy with challenge and accountability.
• Strategic, thoughtful and future-focused.
• A strong communicator with credibility across diverse audiences.
• Comfortable operating through complexity, ambiguity and change.
• Committed to visible, long-term leadership within West Sussex and the surrounding area.

You May Not Tick Every Box

If this opportunity excites you, but you are not sure that you meet every criterion, we would still love to hear from you. We are interested in your potential, experience, perspective and commitment to our mission, not simply a perfect match against a checklist.

Occupational Requirement

Because of the nature and context of the role and, as some of Safe in Sussex's safe spaces are women-only, this post is only open to women. This is an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.

Recruitment Timeline

To ensure equitable access to information and support an inclusive recruitment process, Safe in Sussex will host a candidate Q&A webinar in place of individual informal discussions. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Tuesday 22nd September 2026 6-7pm and we will send you a link.

Application Deadline: 5pm, Friday 2 October 2026
First interview: w/c 2nd November

Second Interview: w/c 9th November

How to Apply

Charity People Ltd is acting as a recruitment agency advisor to Safe in Sussex on this appointment. Interested candidates are invited to submit a CV and request a candidate pack in the first instance.

For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala. 

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.

Safe in Sussex welcomes applications from women of all backgrounds and particularly encourages applications from those whose perspectives are currently underrepresented in charity leadership.

Salary: £50,000 (inclusive of London weighting)
Contract: Permanent 
Location: Hybrid, London (minimum fortnightly office attendance)
Closing date: 16 September 
Benefits: 25 days annual leave plus winter closure, PerkBox discounts and wellbeing support, Employee Assistance Programme and 24/7 GP access.

We have a great opportunity for a Head of Fundraising working for an ambitious education charity. The role reports to the Director of Fundraising and Communications and offers the chance to lead and shape an exciting fundraising strategy at a pivotal stage of growth, helping the organisation expand its reach and impact across England.

As part of this exciting role, you will lead a team of five fundraisers and drive income generation across corporate partnerships, trusts and foundations, major donors and individual giving. You will personally lead the major donor strategy, building relationships with high-net-worth individuals and strategic supporters, while acting as a senior ambassador for the organisation.

Working closely with senior colleagues, you will identify new fundraising opportunities, oversee stewardship programmes, deliver high-value fundraising pitches and ensure a sustainable and diverse income base that supports ambitious growth plans over the coming years.

To be successful as the Head of Fundraising you will need:

• Proven track record of securing six-figure gifts across a range of fundraising income streams
• Experience of leading and developing a fundraising team while delivering income growth and strategic objectives
• Strong relationship-building skills with senior corporate stakeholders, trusts and foundations, and major donors, alongside excellent communication and ambassadorial abilities.

If you would like to discuss this role with us please email your CV or contact us and quote the reference 3085HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

 

Our client offers a range of quality, exciting and inclusive short break clubs and activities across Surrey and West Sussex for children and young people aged 5–17 with a disability and additional needs. They are now looking to recruit an Senior SEND Delivery Coordinator to oversee the delivery of high quality, stimulating, safe services for a range of children and young people in Leatherhead and Epsom.

As Senior Delivery Coordinator you will plan and deliver a structured programme of enjoyable, recreational, high-quality activities to meet the needs of children and young people with additional needs and disabilities who attend Short Breaks clubs. You will coordinate and take responsibility for the planning, allocation of places, and sufficient staffing to ensure safe delivery of Short Breaks clubs, and will assist in the recruitment, training and ongoing development of the Disability staff team. You will have responsibility for processing new referrals, initial assessments, individual care plans and any associated risk assessments or specialist plans to ensure individual needs are met.

This exciting and rewarding role will require a passion for working with SEND as well as excellent coordination skills to manage the delivery of high quality, stimulating, safe services. To apply for this role, you must have demonstrable experience of working with children and young people with a range of disabilities or additional needs and will ideally have a minimum of a Level 3 professional qualification in Childcare, Disability, Health or Social Care or Education (or equivalent).

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client on an ongoing basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please note, this role will be 35 hours per week:
Term time hours: Tuesday-Saturday, or Wednesday- Sunday (09:00 – 17:00) on a rota basis with one weekend day each week (max 35 weeks)
School holidays hours: Monday–Friday (09:00 – 17:00) (minimum 17 weeks)

Benefits:
Free Gym Membership: the post holder will be entitled to free use of our client’s fitness centre, and half price childcare for dependents.
Free parking on-site
Pension contribution
 

Prospectus is delighted to be supporting our client in the search for a Senior Trusts and Foundations Officer.

The organisation is a national charity tackling financial insecurity and its structural causes. They support people facing financial hardship to access the resources and opportunities they need to thrive, while working to challenge stigma and change the systems that drive financial insecurity.

This is a full-time, permanent role paying a salary of £44,000 per annum. The postholder will be working in a hybrid model from their offices in London.

The Senior Trusts and Foundations Officer will manage a number of mid-sized relationships, some of which are multi-year, so a strong demonstration of relationship management will be important. At the same time, as with all segments of the portfolio, there is substantial potential to grow this area, and the charity are keen to find someone who enjoys building new relationships as part of their role.

The charity are looking for someone with some trusts and foundations and/or statutory funding experience. You will need to be able to pick up a small number of warm relationships quickly and work with agility while the team solidifies.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Ariha Semontee at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
 

Salary: £45,000
Location: Flintshire- North Wales
Contract: 9-month FTC
Closing date: ASAP

We are pleased to be working with a lovely national learning disability charity, whose vision is to create a future where learning disabled people can live the best life possible. This exciting new role will act as a transformation catalyst, reimagining and re-purposing day opportunities across Flintshire and North Wales.
As the Project Development Lead, you’ll design and deliver innovative programmes that help people achieve “Gloriously Ordinary Lives”, building independence, confidence and pathways to meaningful employment. You’ll collaborate with commissioners, education partners and community organisations to develop a new autism service and create tailored, person-centred projects that empower individuals to reach their goals.
To be successful as Project Development Lead, you will need:

• A proven experience delivering multiple projects successfully.
• A person-centred, strength based approach with a passion for supporting learning disabled and autistic adults.
• Excellent communication and relationship building skills, able to engage confidently with families, employers and partners.

If you would like to discuss this role with us please email your CV or contact us and quote the reference 3092MA
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

FUNDRAISING OFFICER

Are you a natural people person with a passion for building relationships and making things happen?

Do you enjoy bringing communities together, creating engaging events, and inspiring others to support a great cause?

• Organisation: Winchester Food & Basics Bank 
• Salary: Up to £32,500 FTE depending on experience 
• Hours: Part time 21.5 hours (3 days)
• Location: Winchester, hybrid working 

This is an exciting opportunity to join Winchester Food & Basics Bank in a newly created role where you'll help shape the charity's fundraising future. As the face of community fundraising, you'll raise the charity's profile across Winchester, develop local partnerships, and create events that engage supporters and generate vital income. 

We're looking for someone with energy, confidence and initiative. Attitude is just as important as experience. If you're a natural networker who enjoys meeting people and building connections, we'd love to hear from you.

What you'll do:

• Plan and deliver fundraising events
• Raise the charity's profile locally
• Build relationships with businesses and supporters
• Develop corporate partnerships and sponsorships
• Lead community fundraising campaigns
• Identify new funding opportunities
• Coordinate volunteers and supporters.

We'd love to hear from you if you:

• Have experience in events, fundraising, marketing or partnerships
• Are confident, outgoing and approachable
• Enjoy networking and relationship building
• Can work independently and bring fresh ideas
• Are organised and proactive
• Have strong local knowledge and community connections
• Are passionate about supporting people in need

Why join us?

• Shape a brand-new role
• Build meaningful partnerships across Winchester
• Enjoy variety, autonomy and creativity
• Become an ambassador for a valued local charity
• Make a visible difference in your community

If you're looking for a role where you can make your mark, grow community support and help transform lives, we'd love to hear from you.

If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, Senior Consultant via the Charisma Charity Recruitment website.

Closing date for applications: 30th September

Please note that applications will be reviewed as they are received, we therefore encourage early applications as we may progress candidates to interview before the application deadline. 

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

Our client is a national charity with a rich heritage and an ambitious vision: to create a future where science is more relevant, representative and connected to society. With around 35 staff, predominantly based in London, the charity works across education, communities, research, public engagement and science festivals, with equality, diversity and inclusion at the heart of its work. Prospectus is delighted to be supporting their search for a Head of Fundraising & Membership.

Salary: £46,811-£57,416

Full-time: 35 hours per week

Location: London. The charity operates an agile working policy, with the ability to work remotely for up to four days a week. For this role, there is an expectation of being in the London office one day a week, currently Tuesday, with flexibility considered for the right person.

This is an exciting opportunity for an experienced fundraiser to lead the fundraising and membership strategy, with a focus on growing and diversifying sustainable income. Alongside fundraising across corporates, trusts and foundations and other sources, the role will lead the membership strategy for EDIS, a national membership coalition hosted by the charity and delivered in partnership with the Francis Crick Institute. There is significant potential to grow membership, sponsorship and other income streams, alongside leading the existing Development team of two.

The charity is looking for an experienced and strategic fundraiser with a strong track record of securing income, managing pipelines and building funder relationships. You will bring excellent communication and relationship-building skills, alongside strong leadership and people-management experience. Corporate partnerships experience would be valuable, as would experience of membership or mixed-income models, but most importantly you will be motivated by the mission and excited by the opportunity to grow and diversify income.

To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

This charity is a Disability Confident Employer. After you apply, you will receive an email asking whether you wish to declare a disability for this application. As part of this commitment, a fair and proportionate number of disabled applicants who meet the minimum criteria for the role will be offered an interview.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus.

Harris Hill is delighted to be supporting an award-winning charity with a strong technology and innovation focus, on the appointment of a Technical Product Manager.

Salary: £40,000 - £50,000 (dependent on experience)
Location: Hybrid, 2 days per week in London office

This is a hands-on and varied opportunity to lead the technical delivery of products and new innovations, working across face-to-face, e-commerce and mobile channels.

Key responsibilities will include:

• Providing technical support to partners and merchants across the product range.
• Owning product and technical documentation from creation through to maintenance.
• Scoping requirements and managing end-to-end and UAT testing and validation against agreed requirements.
• Delivering product development projects on time and to a high standard.
• Championing best-practice UX/UI and customer donation journeys across third-party integrations.
• Developing and maintaining a product roadmap aligned with business priorities and customer needs.
• Maintaining a strong understanding of the organisation’s digital solutions, APIs, e-commerce integrations and Android applications, and how they work across different payment channels.
• Identifying emerging payment technologies, trends and customer behaviours that could inform future products.
• Managing external developers, technology partners and vendors, ensuring clear communication and delivery against agreed timelines.
• Working closely with internal and external stakeholders to define, prioritise and communicate product requirements.

You will have:

• Experience of product management and the development lifecycle, including Agile and sprint-based delivery.
• Proven project management and prioritisation skills, with experience scoping projects and managing competing deadlines.
• Experience of UAT and end-to-end technical testing, including analysing results against scope and release requirements.
• Experience designing and refining test cases, ideally using tools such as Jira and Postman.
• A good understanding of HTTP/HTTPS, APIs and JSON/XML.
• Digital experience across e-commerce integrations, Android applications, UX/UI and customer journeys.
• Experience managing external developers, technology partners or vendors.
• Excellent written communication skills, with the ability to produce clear product and technical documentation.

You will be an analytical and proactive problem-solver, comfortable working on technically demanding projects and collaborating with stakeholders at all levels. You will be customer-focused, highly organised and confident taking ownership of work from initial scoping through to delivery.

If you are an experienced technical product professional looking for a role that combines technology, innovation and social impact, we love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you an experienced HR leader who is passionate about creating high-performing, inclusive workplaces where people can thrive?

I am working exclusively with St Giles Trust who are a UK charity that supports people facing poverty, exploitation, violence, homelessness, and involvement with the criminal justice system. Using staff with lived experience, they help individuals overcome challenges, build resilience, and create positive futures through tailored support, advice, training, and employment opportunities. Their mission is to ensure that everyone has the opportunity to succeed, regardless of their background or circumstances.

At St Giles Trust, people are at the heart of everything they do. They are looking for an exceptional Head of People Business Partnering to play a pivotal role in shaping our people agenda, partnering with senior leaders across the organisation to build an inclusive culture where colleagues feel supported, empowered and able to perform at their best.

This is an exciting 12 month fixed term opportunity to lead our People Business Partnering team and drive strategic people initiatives across a national organisation with a strong social purpose. Working closely with the Director of People and Culture, you will combine strategic thinking with hands-on leadership, helping their leaders navigate change, develop their teams and deliver excellent people outcomes across the employee lifecycle.

The Head of People Business Partnering role is a part-time position, 4-days per week (28 hours) paying £44,000 pro rata (£55,000 FTE). You will be able to work on a flexible hybrid basis with some national travel. The charity’s London office is located in Camberwell, South East London. The role manages a team of two direct reports and four indirect reports. Some of the key responsibilities include:

• Leading and developing the People Business Partnering team, ensuring a responsive, customer-focused service that supports colleagues throughout the employee lifecycle.
• Partnering with senior leaders to develop people strategies that align with organisational priorities, including workforce planning, organisational design and succession planning.
• Developing and embedding a strategic approach to recruitment and retention, helping St Giles Trust attract and retain talented people.
• Providing expert advice on complex employee relations matters, including discipline, grievance and organisational change.
• Supporting leaders through restructures, TUPE, redundancies and wider change programmes, ensuring a consistent and collaborative approach.
• Leading the governance of job evaluation processes and maintaining accurate job descriptions and people records.
• Working with colleagues across the wider People team to develop and deliver innovative people initiatives, policies and practices.
• Managing key contracts, budgets and external partnerships, including employment law support, occupational health and employee assistance services.
• Using data, external trends and best practice to continually improve our people services and support the delivery of our organisational strategy.

This is a fantastic opportunity for an experienced HR professional with a strong background in strategic business partnering and leading high-performing teams. You will have excellent knowledge of employment law, experience advising on complex employee relations cases, TUPE and be confident influencing senior stakeholders. Ideally, you will be CIPD qualified or have equivalent experience with evidence of continuous professional development.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be DBS Checked.

The interview process will consist of two stages, with the aim to have someone in post by the 26th October 2026.

Apply now and help shape the future of an organisation with a great purpose and mission.

People Adviser – Temporary

£18 per hour | 1 month | Immediate start

Harris Hill is urgently seeking an experienced People Adviser to support a well-established national charity on a temporary basis for approximately one month.

This is a hands-on HR advisory role, providing first-line advice and guidance to managers and employees across a range of people matters. You’ll need to be confident picking up an existing workload quickly and providing practical, accurate HR advice from day one.

Key responsibilities will include:

• Providing first-line advice to managers and employees on HR policies, procedures and people matters
• Supporting managers with employee relations cases including absence, performance, conduct and conflict
• Advising on HR processes and employment law, escalating more complex cases where appropriate
• Processing HR transactions and maintaining accurate records and case notes
• Supporting areas such as contractual changes, maternity leave and redundancy calculations
• Handling sensitive employee information with a high level of confidentiality
• Working collaboratively with the wider People team to ensure a responsive and consistent HR service

We’re looking for someone with previous HR/People advisory experience, a good working knowledge of UK employment law and the confidence to advise managers on employee relations matters. A CIPD qualification would be beneficial, although equivalent practical experience will also be considered.

This is an urgent temporary requirement, so you must be available to start immediately or at very short notice. A current DBS is also required.

If you’re an experienced HR/People Adviser who can hit the ground running and are available immediately, please apply ASAP.

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

About the role

As Senior Partnerships Officer, you’ll help us build and support relationships with organisations that use and embed Turn2us tools and information within their own user journeys like Independent Age, GMCA, Christians Against Poverty and Trussell. You’ll work closely with the Strategic Partnerships Manager to both identify new partners and support existing partners, helping them get the most from working with us. You’ll also make sure they have the information, skills and support they need.

You’ll be a key contact for our partnership network and will also help us keep our CRM/database records up to date. By listening to partners and sharing what you learn with colleagues across Turn2us, you’ll help us improve our partnership offer and make it easier for more people experiencing financial insecurity to access support.

About you

You’ll be a confident communicator and relationship builder, with experience of working with partners or external stakeholders in the charity or public sector. You’ll be comfortable organising and facilitating meetings and workshops, both online and in person, and able to manage a busy workload with competing priorities.

You’ll also be confident using CRM or database systems and keeping information accurate and up to date. A good understanding of GDPR and data sharing is important, as is being comfortable working or learning how to work with video, newsletters and different digital products like Google Analytics or Mailchimp. We’re looking for someone who is practical, approachable and collaborative, and who cares about building strong partnerships that help people experiencing financial insecurity get the support they need.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 1st October 2026 at 23:59PM

Interview date: 13th October 2026

Role Overview

The Talent Set are delighted to partner with RNIB on a fantastic Head of Digital Engagement maternity cover role. This position is central to developing and delivering impactful digital strategies that enhance engagement, foster community connections, and support the organisation’s mission through innovative online initiatives.

The Head of Digital Engagement is responsible for delivering the digital engagement roadmap, which includes effective digital marketing and optimisation to best engage audiences with RNIB. You will lead a team of 15 to ensure seamless, audience-first planning of digital journeys.

Key Responsibilities

• Lead the planning, development, and execution of digital engagement strategies to reach diverse audiences effectively.
• Manage process and impact across digital channels, including website, email campaigns, social media and online platforms to maximise reach and interaction.
• Analyse digital performance metrics to inform continuous improvement and optimise engagement efforts.
• Collaborate with various teams to ensure digital content aligns with organisational goals and brand voice.
• Stay abreast of digital trends and emerging technologies to incorporate innovative approaches in engagement efforts.
• Develop membership and supporter journeys that foster loyalty and active participation.
• Oversee the management of digital tools and platforms to ensure accessibility, security, and efficiency.
• Ensure compliance with relevant policies, data protection, and safeguarding standards.

Person Specification

• Extensive experience in managing digital engagement, with strong experience in process management and/or digital transformation.
• Proven ability to implement strategic digital road maps.
• Skilled in analysing digital data to evaluate campaign success and inform ongoing strategy.
• Strong understanding of website management, email marketing tools and social media platforms.
• Excellent stakeholder engagement and management skills.
• Ability to adapt to rapidly changing digital landscapes and incorporate innovative solutions.
• Commitment to inclusivity and accessibility in digital content and interactions.

What’s on Offer

• Salary: £65,000
• 14-month FTC
• Hybrid, 1 day/month in London

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.