Jobs
Supporter Care Administrator
Temporary Contract until March 2026 (possibility to extend)
30 hours per week (4 or 5 days)
Home-based with weekly travel to Lingfield, Surrey
£14.30ph
Harris Hill is delighted to be recruiting a Supporter Care Administrator on behalf of a fantastic children’s charity. This role sits within a friendly and passionate Fundraising & Development team and plays a vital part in delivering an exceptional supporter experience.
About the Role
The Supporter Care Administrator helps ensure every supporter feels valued, inspired and well looked after. You will be the first point of contact for donors, manage enquiries with warmth and professionalism, and support the smooth processing of donations.
Key responsibilities include:
Delivering excellent supporter care via phone, email and post
Preparing and sending personalised thank-you messages
Stewarding supporters to maximise engagement and fundraising potential
Maintaining accurate donor records on the CRM (Beacon)
Processing donations, Gift Aid and supporter data
Supporting fundraising campaigns, appeals and stewardship events
Providing general administrative support across the Fundraising team
Liaising with Finance to process purchase orders and invoices
Assisting with fulfilment of fundraising materials and online shop orders
About You
We’re looking for someone who:
Has experience in supporter care or customer service
Has strong administrative skills and excellent attention to detail
Is confident working with CRM systems or databases
Communicates clearly and warmly, both verbally and in writing
Is proactive, organised and able to manage multiple tasks
Enjoys working collaboratively as part of a team
Experience within the charity or fundraising sector is desirable but not essential. Beacon CRM experience is also a bonus.
To Apply
If you’re passionate about supporter experience and enjoy bringing structure and care to a busy fundraising function, we’d love to hear from you.
Applications will be reviewed on a rolling basis, so please apply without delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with World Vision UK. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.
We are seeking a strategic and innovative Supporter Experience Manager to lead and deliver an engaging product experience across World Vision's regular giving portfolio, with a particular focus on their flagship Child Sponsorship programme. This is an exciting opportunity to drive supporter satisfaction, loyalty and retention by enabling donors to see the tangible difference they're making in the lives of the world's most vulnerable children.
In this influential role, you'll develop, test and optimise the end-to-end donor experience, ensuring communications and touchpoints are tailored to audience behaviours through smart segmentation and a test-and-learn approach. You'll lead experience improvements for the critical first year of Child Sponsors' journey, manage a rigorous testing programme, and be a key business owner for the supporter CRM system. With responsibility for delivering ambitious KPIs around retention, satisfaction and committed giving income, you'll collaborate across the World Vision Partnership to deliver continued innovation in fundraising product experiences.
This is also a fantastic opportunity to demonstrate effective Christian leadership, managing the Individual Giving Experience team to grow skills, engagement and commitment.
The successful candidate must be able to demonstrate:
- Experience delivering complex, multi-channel direct response campaigns
- Strong use of data and customer insight to drive innovation
- Strong knowledge of segmentation, targeting and creating campaigns tailored to distinct audiences
- Experience of successful people management and coaching others for growth and development
Come and create real, lasting change on a global scale. Join a passionate, purpose-driven team dedicated to transforming the lives of the world's most vulnerable children. At World Vision, your work will bring hope, drive progress, and deliver life-changing support to children who need it most, wherever they are in the world. This is your opportunity to make your fundraising and product management skills count where it matters most.
This role is subject to a DBS check, which will be carried out by the employer.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.
Location: Hybrid, Milton Keynes (min 2 days onsite per week)
Hours: Full-time 36.5 hours per week. Part time considered (min 30 hours per week)
Closing date for applications: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
I am recruiting s permanent, fully remote Finance Business Manager for a well known UK based Charity. Reporting into the Assistant Director of Finance, your role as the Finance Business Manager will be to provide leaders and managers with financial data and analysis, alongside providing support in order to equip Budget holders to make effective business decisions. You will also monitor key financial risks and opportunities through financial data, modelling and reporting in relation to period end, forecasting and budgeting.
Experience required includes:
- Minimum 2 years' experience working at managerial level within business partnering teams, supporting budget holders
- Costings and Tender applications
- Understanding of the voluntary sector and government funding
- System literate, ideally with experience of Dynamics 365
- Producing budgets, forecasts and monthly management accounts, including variance analysis
- Line management experience
To be considered for the role you will be a CCAB qualified accountant, or working towards the qualification and be able to work in a changing and adaptable environment. You will have experience of supporting year-end as well as challenging budget holders and driving strong financial acumen.
This is a permanent role being offered on a remote basis (with travel to meetings circa twice a year). The salary bracket for the role is £39,642 to £53,570.
Our client is a is a pioneering, purpose-driven and complex charity operating at the forefront of health care.
Interim Executive Director of Corporate Services (6 – 9 month contract)
Health Charity
Based Rochester or Redhill with 3-4 days per week in office.
Salary: Up to £100,000 FTE
Our client are looking for an experienced Interim Executive Director of Corporate Services to lead the organisation internal functions, deputise for the CEO and and support the team ahead of a new strategic period.
To be successful you will need:
- Proven experience at a senior leadership level in treasury and finance management, budgeting and business planning
- A track record of working in innovative and ambitious environments, through a highly supportive and collaborative approach
- Experience of identifying, planning for and delivering new opportunities and efficiencies that maximise organisational-wide effectiveness.
Closing date: Monday 1st December 2025
Start date: between the 8th and 22nd December 2025.
CV’s will be assessed on a rolling basis.
To be considered, please upload your CV.
If you have any specific queries around the role, please contact our retained advisors at Prospectus.
Senior Finance Business Partner
Salary: £60,000 – £65,000
Permanent, Full-time
Hybrid working – 2 days in office
Location: Central London
An international charity working to combat some of the world’s most serious forms of exploitation is seeking a Senior Finance Business Partner to provide strategic financial leadership across a global programme portfolio. This is a compelling opportunity for an accountant to shape financial insight that drives impact, supports decision-making, and enables meaningful change on a global scale.
About the Role
Acting as a senior partner to budget holders across the organisation, you will lead financial planning, forecasting and management reporting for key programmes and departments. You’ll take responsibility for producing insightful financial analysis, ensuring compliance with donor requirements, and overseeing internal and external financial reporting.
This position plays a pivotal role at the heart of the organisation supporting the Senior Leadership Team, working closely with programme teams worldwide, and ensuring that financial resources enable strategic growth and maximise impact. You will contribute to building stronger processes and tools, providing clarity around performance, and acting as a trusted advisor to both finance and non-finance colleagues.
As part of a collaborative and values-led finance team, this role offers significant scope to shape how financial information guides programme delivery, feeds into board-level decisions, and supports organisational strategy.
Key Priorities in Your First Six Months
- Lead the annual budgeting and quarterly forecasting cycles for designated departments
- Produce clear and timely management accounts with accompanying commentary and analysis
- Partner with budget holders to understand financial performance and variances, resolving discrepancies as needed
- Oversee donor reporting and compliance, ensuring budgets and reporting meet funder requirements
- Support multi-year financial projections and the development of performance tracking tools
- Contribute to improvements in financial reporting, financial modelling and accounting processes
- Build the capacity of budget holders in financial management and donor compliance
About You
We are seeking a qualified or qualified by experience accountant with substantial experience in finance business partnering or management accounting, ideally within a grant-funded, international or charitable environment.
You will bring:
- Strong experience delivering budgets, forecasts and management accounts
- Knowledge of donor-funded projects including reporting and compliance requirements
- The ability to design and interpret financial models and reports for non-finance audiences
- Experience working with multiple currencies and/or multi-entity structu
- Excellent Excel skills and strong attention to detail
- A collaborative and proactive approach, with the confidence to advise, challenge and support senior stakeholders
This role would suit someone who enjoys working across boundaries, enabling impact through financial insight and strengthening the link between finance and programme delivery.
Why This Role?
This is an exceptional opportunity to apply your financial expertise in a mission-led, globally focused environment supporting interventions that change lives and confronting some of the world’s most urgent challenges.
You will be part of a small, professional and committed finance team with an international outlook working closely with programme colleagues worldwide and contributing directly to its strategic growth.
Harris Hill is delighted to be working with Hospice of the Good Shepherd to recruit its new Chief Executive Officer.
Hospice of the Good Shepherd provides care and support free of charge to the people of Chester, West Cheshire and Deeside who are affected by life limiting illnesses, and we ensure everyone we support has the best possible quality of life. We help our patients to live as well as possible and to make every moment count.
As Chief Executive, you will:
- Bring inspirational leadership and drive to the Hospice.
- Give direction, maintain financial stability and develop the operational management of the Hospice.
- Have a passion for end-of-life care, with the energy and talent to motivate our highly committed teams as we forge a path to a future where we tailor our services ever more closely to the needs and wants of our local communities.
If you are inspired and excited by what Hospice of the Good Shepherd does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £84,500 - £89,000 p.a. FTE
Contract: Permanent / Full-time (37.5 hours p/w) or Part-time (30 hours p/w)
Location: Hospice of the Good Shepherd, Gordon Lane, Backford, Chester. CH2 4DG
How to apply:
Please review the Recruitment Pack for further information about Hospice of the Good Shepherd, the CEO position and for details on how to apply.
Closing date for applications: 9am, Monday 5th January 2026
Both Hospice of the Good Shepherd and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Database Assistant – Temp to Perm
Hybrid (London office 2 days per week, Tuesdays and Thursdays ideally)
Part-time, 24 hours per week£13.73 per hour
We’re looking for a meticulous and motivated Database Assistant to join a well-known national charity on a temp to perm basis.
This is a fantastic opportunity for someone who enjoys working with data and wants to play a part in supporting vital fundraising activity.
The role:
- Process and record donations accurately using a CRM system (Microsoft Dynamics).
- Work with fundraising and finance colleagues to ensure all income is coded and reconciled correctly.
- Manage Direct Debit donations, Gift Aid claims and income imports from third-party platforms.
- Support colleagues with queries, helping them use the database confidently.
About you:
- Excellent Excel skills and confidence with databases/CRM systems.
- Superb attention to detail and accuracy in data entry.
- Strong time management skills and the ability to work independently.
- Knowledge of GDPR, data protection and/or Gift Aid would be a bonus.
The offer:
- £13.73 per hour (paid weekly).
- Part-time (24 hours/3 days per week).
- Flexible hybrid working (2 days a week in London office).
- Temp to perm opportunity with excellent staff benefits on offer once permanent.
If you’re highly organised, enjoy problem-solving, and want to use your skills to make a real difference, we’d love to hear from you.
Applications will be reviewed on a rolling basis, so please apply without delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Financial Accountant - Chartered Professional Body
Location: Central London - hybrid working
Contract Type: Permanent
Salary: £60,000-£65,000 per annum
· Play a key role in a charity that benefits society.
· Manage complex VAT returns with partial exemption.
· Enjoy a generous pension and extra time off at Christmas.
· Benefit from a generous training budget and development support.
Our client, a leading chartered professional body and charity, is looking for a Financial Accountant to join their London team. This is a great opportunity to apply your technical skills in an organisation that makes a real difference to society.
Company Overview
Our client is a globally recognised professional body and registered charity. For over a century, they have championed professional standards within quality management to improve organisational performance. With a mission to benefit society, they support a global community of thousands of members. They are committed to creating an inclusive and supportive environment, guided by values of integrity and innovation.
Position Overview
As the Financial Accountant, you will be a vital part of the finance team. You will ensure the accuracy of financial records and compliance with regulations. Your work on statutory accounts, tax, and month-end processes will directly support the organisation's charitable mission. The role does not directly line manage anyone.
Responsibilities
· Prepare month-end journals for income and staff costs.
· Complete bank and balance sheet reconciliations accurately.
· Prepare and submit quarterly VAT returns with partial exemption.
· Manage PSA returns and withholding tax matters.
· Assist with year-end statutory accounts under SORP.
· Support the annual budget and forecasting process.
· Help improve financial systems and processes.
· Provide cover for the payroll function when needed.
Requirements
· A full accountancy qualification (ACCA, CIMA, ACA, or similar).
· At least three years of experience in a financial accounting role, ideally with experience leading on charity SORP accounts.
· Proven experience with complex partial exemption VAT returns.
· Good knowledge of charity taxation and PSA returns.
· Excellent IT skills, especially with Microsoft Excel.
· Strong planning skills and high attention to detail.
· Ability to build good relationships with colleagues.
· Experience with Microsoft Dynamics Business Central is a plus.
Benefits
· Pension with up to 10% employer contribution.
· 25 days annual leave plus bank holidays.
· Additional leave between Christmas and New Year.
· Flexible working arrangements available.
· Generous budget for training and development.
· Cover for one professional membership fee.
Alongside these benefits, you will join a welcoming and inclusive team. You'll work in a collaborative environment where your contribution is valued and makes a real difference.
Closing date: 5th December at 12 noon
Interviews: W/c 8th & 15th December
Please send your CV for further consideration
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are pleased to be working with an established organisation within the education sector who are seeking an experienced Accounts Payable Supervisor to lead its transactional finance function during an exciting period of development. This is a temp-to-perm role offering long-term progression for someone who thrives in a supportive and purpose-driven environment.
The role will take ownership of the Accounts Payable function, ensuring accuracy, efficiency, and excellent service to internal and external stakeholders. You will supervise a small team of two Accounts Payable Assistants, providing leadership, guidance, and day-to-day support.
Responsibilities include:
- Oversee the end-to-end Accounts Payable process, ensuring timely and accurate invoice processing and supplier payments.
- Lead, support, and develop a team of two AP Assistants, including workflow allocation, coaching, and performance oversight.
- Maintain strong supplier relationships, resolving queries and ensuring excellent service levels.
- Ensure compliance with financial controls, policies, and month-end timetables.
- Reconcile supplier statements and assist with audit requirements.
- Drive continuous improvement initiatives within the AP function.
About You
- Proven experience as an Accounts Payable Supervisor or Senior AP Officer.
- Essential experience using Agresso/Unit4 Business World.
- Strong leadership skills with experience managing or mentoring junior team members.
- Excellent attention to detail and a proactive approach to problem-solving.
- Confident communicator with the ability to work collaboratively across finance and wider teams.
- Adaptable, organised, and comfortable working in a fast-paced environment.
For a confidential conversation about the role please get in touch with Megan Hunter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are pleased to be working with an established organisation within the education sector who are seeking an experienced Accounts Payable Supervisor to lead its transactional finance function during an exciting period of development. This is a temp-to-perm role offering long-term progression for someone who thrives in a supportive and purpose-driven environment.
The role will take ownership of the Accounts Payable function, ensuring accuracy, efficiency, and excellent service to internal and external stakeholders. You will supervise a small team of two Accounts Payable Assistants, providing leadership, guidance, and day-to-day support.
Responsibilities include:
- Oversee the end-to-end Accounts Payable process, ensuring timely and accurate invoice processing and supplier payments.
- Lead, support, and develop a team of two AP Assistants, including workflow allocation, coaching, and performance oversight.
- Maintain strong supplier relationships, resolving queries and ensuring excellent service levels.
- Ensure compliance with financial controls, policies, and month-end timetables.
- Reconcile supplier statements and assist with audit requirements.
- Drive continuous improvement initiatives within the AP function.
About You
- Proven experience as an Accounts Payable Supervisor or Senior AP Officer.
- Essential experience using Agresso/Unit4 Business World.
- Strong leadership skills with experience managing or mentoring junior team members.
- Excellent attention to detail and a proactive approach to problem-solving.
- Confident communicator with the ability to work collaboratively across finance and wider teams.
- Adaptable, organised, and comfortable working in a fast-paced environment.
For a confidential conversation about the role please get in touch with Megan Hunter.
Head of People and Culture
Permanent
c£65,000 pa
Location: Central London - hybrid working
Our client, a highly values-driven charity is now looking for an exceptional Head of People and Culture to lead the people strategy and shape a workplace where colleagues feel inspired, supported, and empowered to deliver meaningful impact.
The culture of this amazing organisation is collaborative, inclusive, and ambitious, with a strong focus on wellbeing and professional growth and where colleagues are empowered to innovate, challenge, and make a tangible difference every single day. Their people are truly at the heart of everything they do.
In this pivotal leadership role, you will:
- Define and deliver a forward-thinking HR strategy aligned to organisational priorities, with clear success metrics to track progress.
- Partner with senior leaders to identify skills gaps, build career pathways, and drive succession planning.
- Embed organisational effectiveness by fostering a high-performance culture, integrating wellbeing, and championing continuous improvement.
- Lead strategic programmes that strengthen leadership capability, grow organisational capacity, and embed inclusive behaviours.
- Promote digital transformation, hybrid working, and collaboration, ensuring that people with lived experience are actively involved in shaping ways of working.
- Provide high-quality HR insights and analysis to inform decision-making, while managing the HR budget to maximise impact and sustainability.
About you: You will be MCIPD qualified (or equivalent) with a proven track record of leading high-performing HR teams in a similar people-focused and mission and values driven organisation. You'll bring expertise in organisational design, cultural change, and leadership development, alongside strong stakeholder management skills and data literacy. Experience of driving equality, diversity, and inclusion initiatives is essential, as is the confidence and ability to inspire and influence at all levels.
Please note: The application process is moving quickly, with interviews taking place next week. If you're ready to lead and inspire, apply today!
Contract start date: 1 March 2026
At Wakehurst, Kew’s wild botanic garden in Sussex we have an exciting opportunity for a creative and experienced learning and public engagement specialist to join our Senior Leadership Team to lead a newly structured department. Reporting to the Director of Wakehurst, this role will help to deliver our mission by leading formal and informal learning, participation and events, delivering inspiring and informative experiences and content and connecting people to nature through Wakehurst’s designed and wilder landscapes, conservation, and research programmes.
Our ideal candidate is a dynamic leader with a passion for connecting people to nature. You’ll bring a proven track record of creating inspiring visitor experiences and events that drive attendance and income, alongside confidence in leading multi-disciplinary teams and collaborating internally and externally. With strong strategic thinking and hands-on delivery skills, you’ll manage complex projects, budgets, and KPIs while championing accessibility, safeguarding, and EDI best practice.
Experience in fundraising, ticketing strategy, and audience engagement is essential and we’re looking for someone with excellent communication, influencing, and stakeholder engagement skills. A background in botanic science, conservation, or biodiversity is a bonus.
First interviews w/c 8 December. Second round interviews if required w/c 15 December.
This role is based at Wakehurst with the option of regular home working, subject to operational requirements.
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please find out more by clicking “Apply”.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Harris Hill is recruiting for a Full Time or Part Time Finance Manager for this well-established charity based near Gloucester. (Hybrid)
- Location: Near Gloucester
- Salary: £37.500pa
- Management: None
- Hours: 5 days a week or 4 days a week, is offered.
- Hybrid Working: 1 or 2 days a week working from home, would be acceptable (Mainly an office role)
The Finance Manager position is a standalone finance role, with responsibility for the day-to-day financial management of a charity’s affairs.
Key responsibilities
- Process and settle supplier invoices
- Manage and process charity payroll including interface with HMRC
- Preparation of month end management accounts for Trustees
- Assist with external audits
- Managing daily bank transactions, including reconciliation of multiple retail outlet takings
- Reporting and budgetary preparation
- Respond to financial queries via phone and email
Qualification and skills
- Proficiency in Xero accounting software and Microsoft Excel
- Good communication and organisational skills
- Experience of managing payroll
- Experience of previously working within a charity environment would be of an advantage
- A part qualified accountant would be an advantage
Back Up is an organisation that has inspired and supported people affected by spinal cord injury to get the most out of life for almost 40 years.
Today, the organisation is leading the way in helping people adjust positively to life after a spinal cord injury. The organisation's services are delivered by people who've been there, who understand the journey, and know how to support others. Whether it's building practical skills through wheelchair skills training, boosting confidence via participation in life-changing courses, or supporting families through challenging times, Back Up is there for everyone affected by spinal cord injury.
Charity People is delighted to be supporting this incredible organisation to recruit for a part time Director of Communications and Marketing who will join the team at a key point in the early stages of their new strategy, as they launch a new brand and head into their 40th birthday year with the vision to ensure everyone affected by spinal cord injury can reach their full potential - no matter their age, background, injury level or any other factor.
Part time Director of Communications and Marketing
Contract: Permanent role
Hours: Part time, 21 hours per week
Salary: £60,000 to £70,000 per annum FTE (pro-rata for 0.6 hour week to between £36,000 and £42,000)
Location: Hybrid - home based with at least one day per week in the charity HO in Wandsworth, South London
Closing date for applications: Monday 15th December at 9am
Interviews: first stage interview held remotely on Wednesday 7th January, with second round being held in person on Tuesday 15th January
The Director of Communications and Marketing will combine strategic leadership with a readiness to get hands-on where needed, building sustainable systems, processes, and team capacity that set Back Up to achieve long-term success.
Your core responsibilities will include:
* Building on existing plans develop and deliver a comprehensive 2030 communications and marketing strategy aligned with organisational and departmental plans.
* Serve as strategic communications advisor to the CEO and SLT on reputation, brand positioning, and stakeholder engagement; and lead cross departmental collaboration to deliver shared objectives
* Build and nurture strategic partnerships with key media, influencers, and sector organisations.
* Oversee the successful phased launch and roll-out of Back Up's new brand across all channels from January 2025.
* Ensure storytelling is compelling, authentic, and inclusive, reflecting the lived experience of people with spinal cord injury.
* Oversee creative strategy, commissioning, and content planning, ensuring quality and alignment with Back Up's mission.
* Champion accessible communications that reach and resonate with diverse audiences.
* Provide strategic oversight of digital marketing and online engagement, including social media, to grow reach and impact.
* Champion the ethical use of AI and emerging technologies in communications, ensuring robust governance and responsible practice.
* Introduce systems and processes to measure digital performance and optimise engagement.
* Line manage a team of five in total with direct line management responsibility for two Communications and Marketing Managers, ensuring clarity, accountability, and professional development.
* Model a creative, ambitious, and positive culture in line with Back Up's values.
* Build long-term team capability in brand, digital, and storytelling.
* Manage external agencies, freelancers, and suppliers to deliver high-quality outputs.
* Maintain strong financial management and risk controls within agreed budgets, and report clearly and regularly to CEO, SLT, and Board on communications impact, reputation, and reach.
We'd love to hear from candidates with the following skills and experience:
* Previous Director-level leadership experience of communications and marketing functions (charity or comparable sector).
* Proven track record in developing and delivering successful communication and marketing strategies.
* Strong expertise in brand management, digital engagement, and integrated campaigns across multiple channels.
* Experience leading a significant brand roll-out or website redevelopment project.
* Understanding of digital transformation, including CRM/data integration, marketing automation, and analytics.
* Knowledge of accessibility standards and inclusive communications practices.
* Familiarity with the ethical application of AI and emerging digital tools in communications.
* Strong financial and risk management skills.
* Outstanding storytelling, presentation, and influencing skills, with gravitas to act as an organisational ambassador.
* Ability to lead through change, build effective partnerships, and inspire teams.
* Alignment with Back Up's values: we embrace challenge, we have fun, we build inclusive communities, and we are ambitious for each other.
Additionally, we're particularly keen to speak to anyone who has lived experience of disability or spinal cord injury, however this is in no way essential.
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.



The Organisation
On behalf of a leading UK membership organisation in the not-for-profit sector, we are recruiting for a Head of Financial Accounting. This organisation represents over a million members and operates with an annual income exceeding £200 million. It has a complex financial structure with multiple entities and funds, making this a challenging and rewarding role for an experienced finance professional.
The Job
As Head of Financial Accounting, you will take ownership of the organisation's financial accounting function. This is a newly created role due to the need for extra headcount and organisational support from the finance team. This organisation does have some historical issues with their financial accounting, meaning there is a backlog and a need to improve processes. There is also a current reliance on Excel, which they would like to change with plans in place for a new system implementation. The complexity of the organisation and the situation mean the incoming person will have the opportunity to have a big impact.
Key responsibilities include:
- Preparing statutory accounts and regulatory returns for the organisation and its subsidiaries.
- Managing group consolidation schedules and reporting.
- Acting as the main liaison with external auditors and regulators.
- Leading a project to insource financial accounting functions currently outsourced.
- Driving improvements in financial accounting policies and processes.
- Advising senior leadership on technical accounting matters.
- Potentially managing 1-2 team members.
This is a high-profile role within the finance team, reporting to the Deputy Finance Director and contributing to the organisation's financial governance.
The Person
Due to the urgency of this role the client has a preference for immediately available candidates or those on short notice. We are seeking a qualified accountant (ACA/FCA preferred) with:
- Significant experience in financial accounting within a large, complex organisation.
- Expertise in preparing full financial accounts and statutory filings.
- Strong technical knowledge of accounting standards and group consolidations.
- Advanced Excel skills (pivot tables, power queries, data models).
- Experience managing projects such as insourcing or systems change.
- Excellent communication and stakeholder management skills.
- Knowledge of MS Business Central or Caseware is desirable.
What's in it for You?
- Salary: £78,516, rising to £83,651 after one year.
- Benefits:
- Outstanding final salary pension scheme.
- 36 days annual leave plus Bank Holidays.
- Work-life balance includes a 34-hour working week.
- Wellbeing allowances, salary sacrifice schemes (bike, childcare), season ticket loans.
- Enhanced family-friendly policies.
- Location: Central London office with hybrid working options and excellent transport links.
Interested? Apply today or contact me at Hays for a confidential discussion about this opportunity. Due to the urgency of this role the client has a preference for immediately available candidates or those on short notice.
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