279 Jobs

Family Support Navigator

London | £32,491 FTE, inclusive of London weighting (£25,992 pro rata) | 28 hours per week | Fixed-term to 31 August 2027

Help families find their way through challenging times.

A leading national charity is looking for a Family Support Navigator to join an innovative, research-led programme supporting family and friend carers raising children in challenging circumstances.

This is a rewarding, hands-on role where you'll provide intensive, one-to-one support to families, helping them navigate complex systems and access the right support across social care, education, health and community services.

You'll work directly with families in their homes and local communities, building trusted relationships and helping carers feel more confident, informed and connected.

The role

You'll manage a caseload of families through a structured six-month programme, providing tailored support based on each family's individual circumstances.

You'll:

• Provide intensive 1:1 support to family and friend carers

• Complete needs assessments, support plans and regular reviews

• Help families navigate social care, education, health and other services

• Build effective relationships with local authorities and partner agencies

• Facilitate local peer support groups

• Maintain accurate, high-quality case records and data

• Contribute to programme evaluation and evidence gathering

• Work across community settings and family homes

About you

We're looking for someone who can combine empathy, resilience and excellent case management skills.

You'll ideally have experience supporting vulnerable families, children or carers within a community, voluntary sector or statutory setting.

You'll bring:

• Strong case management and organisational skills

• Excellent attention to detail and accurate record keeping

• Confidence working with multi-agency professionals

• Knowledge of safeguarding and trauma-informed approaches

• The ability to build trust and engage families effectively

• Professionalism and resilience when working with complex circumstances

• Knowledge of kinship care and available support would be highly desirable

What’s on offer?

• £32,491 per year FTE, inclusive of London weighting

• £25,992 pro rata for 28 hours / 0.8 FTE

• 28 hours per week across 4 days

• Fixed-term contract until August 2027

• London-based, with some remote working

• Regular community and family home visits

• Co-location within local authority hubs and community spa

• Generous annual leave plus bank holidays, pro rata

• Excellent training and development opportunities

• The chance to contribute to an innovative, evidence-based programme supporting vulnerable families

Ready to make a difference?

If you have experience supporting families and want to take on a role where your work can have a tangible impact, we'd love to hear from you.

Apply ASAP. The organisation is keen to interview and appoint quickly due to programme timelines. Candidates with a notice period of up to one month are particularly encouraged to apply.

If you have the above skills and experience and are immediately available, please apply today for the full job pack and further information!

Interim Head of People 

Specialist charity supporting vulnerable people across London 

Salary: £55,000 FTE (pro rata for six months) 
Contract: Fixed-term, six months 
Location: London | Hybrid working (1 day per week in the London office) 

We are partnering with a specialist charity delivering vital frontline services to vulnerable people. As the organisation continues to evolve and strengthen its services, we are seeking an experienced Interim Head of People to lead and develop its people function during a critical period of organisational growth and transformation. 

Reporting to the Director of Finance & Governance and working closely with the CEO and Senior Leadership Team, you will provide both strategic and operational leadership across all areas of people management, organisational development, employee relations, workforce planning and culture. 

This is a hands-on role, ideal for an experienced HR professional who can balance day-to-day operational delivery with longer-term organisational development priorities. 

You must be available to start immediately. 

About you

We are looking for a collaborative and credible senior HR leader with: 

 Significant experience leading a people function at senior management or Head of People level. 

A strong track record of developing and implementing people strategies that support organisational objectives. 

Experience advising senior leaders, Boards and executive teams on complex people matters. 

Extensive experience managing employee relations, organisational change and workforce transformation programmes. 

Strong workforce planning, organisational development and culture change experience. 

Excellent leadership, stakeholder management and influencing skills. 

Sound knowledge of UK employment law and HR best practice. 

Experience using workforce data and people analytics to drive improvement. 

The ability to operate strategically while remaining hands-on and delivery focused. 

A commitment to fostering an inclusive, positive, and high-performing workplace culture.  

To apply 

Please send your CV to Alex Williams, Director of Not for Profit at Giving Back Recruitment. 

Closing date: Tuesday 22 September 2026 

Applications will be reviewed on a rolling basis, and early applications are strongly encouraged. 

Salesforce Platform Manager

£27.83 per hour
Temporary opportunity | 3 months+ | Potential to become permanent
Hybrid working | 2 days per week in Central London

Are you a certified Salesforce Administrator looking for a hands-on role where you can make a visible impact from day one?

We're recruiting for an experienced Salesforce Platform Manager to join a purpose-led organisation and play a key role in the ongoing development and support of a business-critical Salesforce environment. This is a fantastic opportunity to work across the full Salesforce lifecycle, combining system administration, project delivery, stakeholder engagement, user support and continuous improvement.

Initially offered on a temporary basis for 3 months+, this role also has the potential to become permanent for the right individual.

The Role Working closely with stakeholders across the organisation, you'll help ensure Salesforce continues to support operational delivery, data management and strategic priorities. You'll be responsible for maintaining and enhancing the platform, delivering projects and providing expert support to users.

This is a varied position that would suit someone who enjoys solving problems, improving processes and building strong working relationships while remaining hands-on with Salesforce administration.

Key Responsibilities

• Manage the day-to-day administration, maintenance and development of Salesforce.
• Build and improve workflows, automations, integrations and customisations.
• Provide responsive user support and troubleshooting.
• Gather requirements and translate business needs into effective Salesforce solutions.
• Lead and support projects from planning through to implementation.
• Coordinate user acceptance testing and system releases.
• Deliver data migration and data quality improvement projects.
• Manage user accounts, permissions and access.
• Create and maintain documentation, training materials and user guides.
• Deliver user training and support adoption of new functionality.
• Ensure high standards of data governance, GDPR compliance and system security.
• Work with third-party suppliers and development partners where required.
• Contribute to future platform improvements and continuous enhancement of the Salesforce environment.

About You You'll be a proactive Salesforce professional who enjoys combining technical expertise with excellent stakeholder management skills. You'll be comfortable managing multiple priorities, identifying solutions and communicating effectively with both technical and non-technical audiences.

Essential Skills & Experience

• Salesforce Administrator Certification.
• Extensive Salesforce administration experience within Salesforce Lightning.
• Strong experience of Salesforce Sales Cloud and Experience Cloud.
• Experience of Nonprofit Success Pack (NPSP) or similar Salesforce environments.
• Strong knowledge of Salesforce Flows and automation.
• Experience managing integrations with third-party systems.
• Excellent planning, organisation and project management skills.
• Strong analytical and problem-solving abilities.
• Experience delivering user training and developing training materials.
• Strong understanding of GDPR, data protection and data governance.
• Excellent communication and stakeholder engagement skills.

Desirable Skills & Experience

• Experience with Campaign Monitor, Mailchimp or similar email marketing platforms.
• Additional Salesforce certifications.
• Experience leading user acceptance testing.
• Experience delivering data migration projects.
• Experience working with third-party Salesforce applications.
• Project management qualification.
• Experience within the charity, not-for-profit or membership sectors.

Why Apply? This is an excellent opportunity to join an organisation where Salesforce is central to the way teams work and deliver impact. You'll have the chance to influence future platform development, work on a broad range of projects and make a meaningful contribution from the outset.

Whether you're an experienced Salesforce Administrator looking for your next challenge or a Salesforce professionalseeking a role that offers genuine variety and responsibility, we'd love to hear from you.

Rate: £27.83 per hour
Contract: Temporary opportunity, 3 months+ with potential to become permanent
Location: Central London, hybrid working (2 days per week in the office)
Start Date: ASAP

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Database & Fundraising Manager

£38,000–£43,000 | Fully Remote | UK | 7-Month FTC | Immediate Start | Potential to Become Permanent

Sector: Animal Welfare Charity
Reporting to: General Manager / CEO
Working pattern: Fully remote 
Contract: 7-month Fixed Term
Start: Immediate
Salary: £38,000–£43,000pa

The Opportunity

We are supporting an established UK animal welfare charity with the appointment of a Database & Fundraising Manager on an initial 7-month fixed-term contract, with the potential for the position to become permanent. Ideally able to travel to the Kent office Wednesday's but not essential.

This is a hands-on fundraising operations role with responsibility for the charity's CRM, supporter data, income processing, reconciliations, direct debits, lottery administration and fundraising campaign data.

You will work closely with the fundraising team, senior leadership and external accountants and suppliers, taking ownership of accurate data and efficient processes during a period of transition.

Key Responsibilities

• Manage the charity's Raiser’s Edge CRM, including data entry, cleansing, imports, exports and supporter records.

• Produce data selections, segmentation, reports and analysis for fundraising and communications.

• Manage direct debit and standing order administration, including uploads, cancellations, unpaid payments and reconciliations.

• Reconcile fundraising income against bank and accounting records and investigate discrepancies.

• Oversee lottery administration, including membership records, monthly draws and winner communications.

• Support fundraising appeals through data selections, exports and coordination with external mailing suppliers.

• Monitor fundraising income and produce accurate reports.

• Maintain database processes, documentation and data quality.

• Provide general fundraising and supporter administration as required.

About You

We're looking for an experienced fundraising database, CRM, data or income-processing professional with:

• Proven experience using Raiser’s Edge or a comparable fundraising CRM.

• Advanced Excel and strong data-management skills.

• Experience working with large datasets, imports/exports, segmentation and reporting.

• Experience with direct debits, standing orders, income processing or financial reconciliation.

• Exceptional attention to detail and accuracy.

• Strong organisational and problem-solving skills.

• The ability to work independently and manage competing priorities.

• A good understanding of CRM data quality and best practice.

Charity or fundraising experience is desirable but not essential.

Why this role?

A varied, hands-on opportunity combining CRM, fundraising data, income processing and operations, within a purpose-led animal welfare organisation. The role offers significant ownership and the potential to continue permanently following the initial contract.

If you have the above skills and experience and are immediately available please apply online today, I would love to have a conversation with you!

Applications are being considered immediately, and successful candidates will be invited to interview as soon as possible.

Our client is the UK’s leading organisation supporting families raising disabled or seriously ill children and young people, providing practical support that can make a real difference to everyday life. This is an exciting time to join the organisation as it continues to grow and diversify its voluntary income, with a strong focus on inclusion, equality and making a lasting difference to families. Prospectus are delighted to be supporting with their recruitment of a Trusts and Foundations Manager.

Salary: £36,399 to £40,433
Full-time and permanent: 35 hours per week
Location: York. Hybrid or remote, depending on the location of the successful applicant (must be based in the UK)

As Trusts and Foundations Manager, you’ll take the lead on this key income stream, identifying new prospects and developing a pipeline of high-value and multi-year funding opportunities. You’ll be responsible for applications and reports, stewarding funder relationships and working with colleagues across the charity to turn their knowledge and evidence into strong funding propositions.

The successful candidate willhave a successful track record in trusts and foundations fundraising, with experience securing five-figure grants and multi-year funding. You’ll be a confident and persuasive writer, comfortable researching funders, developing compelling cases for support and managing multiple deadlines. Just as importantly, you’ll be organised, collaborative and good at building relationships – someone who can bring together people, information and ideas to turn good opportunities into successful bids.

To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. The charity is a Disability Confident Leader and will invite to interview all disabled applicants who meet the requirements for the role. They have also signed the Armed Forces Covenant and welcome applications from the Armed Forces Community. 

If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Jessica Stoddart at Prospectus.

Executive Assistant - 2-Month Contract

Location: South-West London - Hybrid (3 days office / 2 days home)
Contract: 2-month minimum, with potential to extend
Day Rate: £250-£300 per day via Umbrella company
Working Hours: 8:30am-5:30pm
Start Date: ASAP - applicants can have a maximum 1 weeks' notice

Goodman Masson are delighted to be partnering with a leading global organisation to recruit an experienced Executive Assistant on an initial 2-month contract, with the potential for extension.

This is an excellent opportunity for a highly organised and proactive EA to join a collaborative team of five EAs, supporting senior executives through a period of significant organisational transformation.

The Role

You will provide high-level executive support to the COO and CPO, taking ownership of complex diary management, international travel coordination and day-to-day executive administration.

The role will suit an EA who is highly detail-focused, proactive and confident operating as a trusted and diplomatic gatekeeper for senior stakeholders.

Key Responsibilities

• Calendar & Schedule Management

  • Manage complex, shifting calendars for both executives, proactively resolving conflicts and prioritizing time based on business impact
  • Schedule and coordinate internal and external meetings, including cross-time-zone coordination
  • Anticipate scheduling needs around offsites and Exec Team staff meeting
  • Build relationships with other EAs/leadership teams to ensure smooth cross-departmental coordination

  Meeting & Event Coordination

  • Organize and manage logistics for leadership meetings, offsites, and team events (venue, catering, AV, materials)
  • Prepare agendas, capture action items/minutes, and follow up on outstanding items

  Travel Management

  • Book and manage domestic/international travel itineraries, accommodations, and ground transport
  • Handle last-minute changes and disruptions efficiently
  • Prepare travel expense reports and reconcile receipts
  • Maintain trackers/dashboards for key initiatives owned by the CPO and COO

  Confidentiality & Judgment

  • Handle sensitive company, personnel, and strategic information with discretion
  • Exercise sound judgment on prioritization and escalation without explicit direction
  • Manage conflicting priorities between two executives with tact and diplomacy

  Administrative & Office Support

  • Process expense reports, invoices, and reimbursements

About You

We're looking for an experienced EA who can hit the ground running and immediately provide high-quality support.

The three key qualities are:

Exceptional attention to detail - you will spot the small things others might miss and proactively ensure nothing falls through the cracks.

Proactive and "on the ball" - you will anticipate requirements, stay ahead of your executives and confidently manage competing priorities.

Gravitas, integrity, discretion and executive presence - you'll have the gravitas to operate confidently with C-suite stakeholders and act as a trusted gatekeeper.

Required Experience:

• Extensive experience as an Executive Assistant supporting senior/C-suite executives.
• Strong diary management and international travel coordination experience.
• Experience working in a fast-paced, complex and collaborative environment.
• Excellent organisational and communication skills.
• The confidence and judgement to manage sensitive and confidential information.
• Strong minute-taking and broader executive administration skills.
• A collaborative approach and the ability to work effectively alongside other EAs and support functions.
• Immediate availability, with a maximum one-week notice period.

What's on Offer?

• £

Location: Central London, hybrid (2 days per week on site)
Contract: Temporary, 6 weeks
Hours: Full-time, 35 hours per week
Pay: £24.20 to £31.37 per hour (+ £2.92 to £3.79 holiday pay) (circa £44,000 to £57,000 salaried equivalent)
Start Date: ASAP

Prospectus is delighted to be supporting our client, a national, progressive think tank, in the search for a temporary Interim Finance Manager.

This role provides a fantastic opportunity for an experienced manager to lead a dynamic finance team, ensuring operational stability across payroll, reporting, and compliance, creating a chance for the successful applicant to make an immediate and meaningful difference in an impactful organisation.

Key Responsibilities:

• Oversee the day-to-day finance function, ensuring all financial transactions are processed accurately, efficiently, and in line with established controls.
• Manage purchase and sales ledgers, payments, receipts, expenses, and account reconciliations to maintain accurate financial records.
• Lead invoicing and credit control activities, ensuring income is collected promptly and financial information remains up to date.
• Coordinate payroll and pension administration, working with internal and external stakeholders to ensure accurate and timely processing.
• Produce financial reports, analysis, and management information to support informed decision-making across the organisation.
• Monitor cash flow and financial performance, identifying risks and implementing appropriate solutions.
• Support year-end accounts preparation, audit processes, and compliance with statutory and regulatory requirements.
• Build and maintain strong relationships with auditors, banks, suppliers, funders, and other external stakeholders.
• Identify opportunities to improve financial systems, processes, controls, and reporting through the effective use of technology and automation.
• Provide financial guidance and support to managers and colleagues, promoting strong budget management and financial accountability.
• Work collaboratively across teams, contributing to wider organisational projects and supporting operational priorities as required.
• Maintain the highest standards of accuracy, confidentiality, and professionalism in all aspects of financial management.

Key Requirements:

• Recent, relevant experience in a similar finance management role with a charitable organisation, with varied knowledge across key finance functions including payroll, reconciliations, year-end, pensions, transactions, and reporting.
• Full or part qualified accountancy qualifcation (ACCA, ACA, CIMA, or CIPFA).
• Strong grasp of relevant systems, especially Sage 50, and Microsoft Excel.
• High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
• Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
• Collaborative and proactive approach, with the capability to work both independently and in a team.

CVs will be reviewed on a rolling basis so if you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.

Salary: £48,000 - £52,973 FTE
Contract: 6-month Fixed term contract
Location: Hybrid – London two days per week
Closing date: Friday 25^th September

We have a great opportunity for an Income and Fulfilment Manager reporting to the Head of Supporter Experience and Data at one of the UK's leading mental health charities. This is an exciting opportunity to lead a critical function at the heart of income generation, overseeing income processing, month end reconciliation and supporter fulfilment. You'll play a key role in managing a team of four responsible for high-volume income processing and supporter fulfilment activity, ensuring accuracy, compliance and timely reporting. 

To be successful as the Income and Fulfilment Manager, you will need:

• Experience managing end-to-end income processing operations, including leading teams delivering against critical deadlines.
• Strong knowledge of income processing systems, month end reconciliation, financial controls, audits, CRM platforms and data governance requirements including GDPR.
• Experience driving process improvements, managing suppliers and influencing a wide range of stakeholders to deliver operational excellence

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3102EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Business Development Manager

Part time - 3 days per week

£26,000 for 3 days per week (£43,333.33 fte)

Hybrid working - This role offers a hybrid working arrangement, combining home working with regular attendance at our office and key meetings.

Permanent

 

Prospex is a well-established youth charity celebrating its 25th anniversary this year. We are deeply embedded within the local community and are recognised for our expertise in supporting vulnerable children and young people across Islington. Our experienced and committed team delivers high-quality youth work that helps young people develop confidence, resilience and positive futures.

Over the past seven years, we have successfully strengthened and diversified our income base. Our funding comes from a broad range of sources, including charitable trusts and foundations, statutory grants and contracts, individual donors, community fundraising activities and, increasingly, corporate supporters. This diversified approach has helped us build financial stability and continue responding to local need.

This new role presents an exciting opportunity to build on these foundations and take our fundraising to the next level. The focus of our income generation will remain with successfully securing income from trusts and statutory sources however there is also potential to increase income across all funding streams. We see particular potential for growth in individual giving, major donors and corporate partnerships. The successful candidate will have the opportunity to shape and develop all these areas, making a lasting contribution to the charity's future sustainability and impact.

Prospex is a fantastic organisation to work for, with a strong sense of purpose and a genuine commitment to improving the lives of local young people. We have a supportive, collaborative culture where staff and trustees work closely together and recognise that fundraising is everyone's responsibility.

How to apply

 

Application is by way of CV with a Supporting Statement that should set out your motivations for applying and how your work experience to date meets the scope of the responsibilities. As a general guide, your Supporting Statement should be around two sides of A4.

 

Closing date: Sunday 20th September at Midnight

First interviews: 28th September

We are looking for the successful candidate to start around November 2026. This will allow for time to be spent with the current Business Development Manager. 

Location: Central London, hybrid (3 to 4 days per week on site)
Hours: Full-time, 35 hours per week
Contract: Temporary, 4 months
Salary: £24.52 to £27.25 per hour (+ £2.96 to £3.29 holiday pay) (circa £45,000 to £50,000 salaried equivalent)
Start Date: ASAP

We are delighted to be supporting a leading human rights organisation in the search for an experienced Interim Head of Communications to join their team on a temporary basis. This is an exciting opportunity to lead and deliver communications activity for a highly respected organisation working at the intersection of human rights, social justice, research and advocacy.

This role combines hands-on communications delivery with strategic leadership. The successful candidate will take ownership of day-to-day communications activity while providing expert advice on the future development of the communications function, helping shape the structure and priorities of a permanent team.

Key Responsibilities:

• Lead the organisation's communications function across digital channels, social media, website content and public engagement activity.
• Develop and deliver communications strategies to support major research projects, investigations, campaigns, films and other public-facing outputs.
• Build strong relationships with research and programme teams to identify and maximise communications opportunities.
• Oversee the promotion and public engagement strategy for exhibitions and key organisational projects.
• Create, edit and oversee compelling content for a range of audiences and platforms.
• Provide strategic communications counsel and act as a trusted adviser to the leadership team.
• Review existing communications processes, identifying opportunities to improve effectiveness, structure and impact.
• Monitor communications performance and recommend approaches to strengthen audience engagement and reach.
• Ensure communications activity maintains the highest professional standards and reflects the organisation's values and reputation.

Key Requirements:

• Significant senior communications experience gained within the NGO, human rights, advocacy, campaigning or social justice sectors.
• Demonstrable experience leading communications strategies and delivering high-profile public-facing campaigns.
• Strong understanding of the political, reputational and cultural sensitivities associated with human rights and advocacy work.
• Ability to operate at both strategic and operational levels, with a willingness to take a hands-on approach when required.
• Experience building credibility and influencing a wide range of stakeholders, including researchers, campaigners and senior leaders.
• Excellent written and verbal communication skills, with exceptional attention to detail.
• Experience reviewing communications structures, processes or functions and making recommendations for improvement.
• A strong commitment to human rights, social justice and social change.

CVs will be reviewed on a rolling basis, so if you're interested in the role, please apply ASAP with your CV in a Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.

Night Worker

North London

£34,731 - £37,706 pro rata

Do you want to make a difference while benefiting from a schedule that offers unique flexibility?

 As a Night Worker, you'll offer assistance, conversation, and continuity of care throughout the night, ensuring a safe and supportive environment for residents.

Key Responsibilities:

• Engage with residents, offering support and a listening ear.
• Maintain safety protocols, respond to emergencies, and conduct hourly building checks and monitoring issues like noise levels.
• Complete administrative tasks, incident reports and handover notes. 
• Work independently, following established procedures.
• You will attend team meetings and training, so you can continue to develop skills and knowledge to ensure confidence in your role.

As this is a part-time role - a typical rota pattern would be 2 x night shifts per week.

About you

These roles will suit people with good communication skills with the ability to respond and interact effectively, if you have the ability to empathise with others and have the willingness to learn how to support people to transform their lives, we encourage you to apply. You should be able to demonstrate:

• An understanding of the issues that affect people experiencing mental illness and dual diagnosis. 
• Some experience of dealing directly with the public, clients or customers in a busy service environment.
• Ability to lone work and to stay alert, calm, and use own initiative in emergencies.
• Familiarity with administrative procedures and record-keeping.

Closing date: 10 am on 25th September 2026

Interview and assessments on: w/c 5th October 2026

Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.

This role is not eligible for visa sponsorship. Applicants must have right to work in the UK for the duration of employment. 

Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. 

Job Summary

The Corporate Partnerships Fundraiser will build relationships with key corporate partners and provide exceptional stewardship.

Responsible for a varied and fulfilling portfolio of accounts, some of which raise six figure sums.

This position, in the Corporate and Community team, builds relationships with companies to deliver and exceed income targets and the organisation's CSR goals.

Working collaboratively towards a "one team one target" approach across the Fundraising and Engagement department, the postholder will ensure that the use of technology is maximised and all processes are subject to continuous improvement.

 Areas of Responsibility  

• Work collaboratively with partners to plan and deliver engagement and fundraising plans

• Act as the main point of contact for a portfolio of accounts, offering exceptional account management

• Identify key decision makers and use strong consultative and negotiation skills to articulate the benefits of a partnership and the organisation

• Provide excellent supporter stewardship to engage supporters and ensure agreed fundraising  objectives are successfully met and if possible exceeded

• Develop and implement plans to secure financial and in-kind support from corporate partners

• Produce impact reports and innovative ways of thanking, ensuring every support feels valued, apprciated and informed

• Contribute to the development and implementation of the corporate fundraising strategy

• Work with the Engagement Team to support the development of partnership campaigns, promotional materials and communications, ensuring alignment with organisational values and brand guidelines

• Respond effectively and promptly to enquiries and requests received directly from potential new supporters and relay information to appropriate internal contacts

• Represent the organsiation at networking events, corporate events and meetings.

Supporter Care Executive (Temporary)
34 hours per week
£15.27 per hour (£27,000 FTE equivalent)
Hybrid working with a minimum of 2 days per week in our London office
Temporary assignment until November 2026

Help deliver an exceptional experience for supporters!

We're looking for a friendly, organised and customer-focused Supporter Care Executive to join our team on a temporary basis. This is a fantastic opportunity to play a key role in supporting a well-known health charity, ensuring every supporter receives excellent service and feels valued.
Working as part of a supportive team, you'll manage enquiries by phone and email, assist with donation processing and help supporters taking part in major fundraising campaigns. This is a varied, fast-paced role that offers valuable experience across fundraising operations and supporter engagement.

What you'll be doing:

Managing a wide range of supporter enquiries by phone and email.
Supporting enquiries relating to fundraising campaigns and awareness activities.
Providing guidance on fundraising events, materials and donation processes.
Updating supporter records accurately and maintaining high-quality data.
Recording conversations and ensuring supporter information is kept up to date.
Assisting with donation processing, including preparing incoming donations and administering acknowledgements.
Working collaboratively with colleagues across supporter care and the wider organisation.
Providing additional administrative support as required.

What we're looking for:

Experience in a supporter care, customer service, contact centre, fundraising support or similar role, with a track record of providing excellent service by phone and email.
Comfortable handling a high volume of enquiries and speaking with a wide range of people throughout the day. During peak periods the team collectively manages approximately 120 calls per day.
Experience resolving enquiries, updating records and ensuring information is accurately captured in a CRM or database system.
Strong administrative skills, with excellent attention to detail when processing information and maintaining records.
Able to balance supporter enquiries, data entry and administrative tasks while working in a fast-paced environment.
A collaborative team player with strong written and verbal communication skills.

Why join us?

This role offers a great opportunity to gain broad exposure to fundraising and supporter operations while making a meaningful contribution to an organisation that works to support people affected by serious health conditions. You'll join a welcoming team and play an important role during a busy and exciting period for the organisation. If this sounds like you – apply today!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Harris Hill is delighted to be working with a growing philanthropic organisation to recruit a Collective Fund Manager.

Salary: From £50,000 per annum
Location: Marylebone, London – hybrid (3 days office-based, 2 days WFH)

This is an exciting opportunity for an experienced charity professional to lead and develop a growing Collective Fund service, combining client relationship management, operations, compliance, new business and team leadership.

You will:

• Manage a portfolio of Collective Fund clients and support colleagues with complex accounts and sensitive requirements.
• Lead the ongoing development and improvement of Collective Fund processes and systems.
• Assess prospective new business, including documentation, due diligence and suitability.
• Coordinate compliance, monitoring and annual Collective Fund reviews.
• Oversee income allocation, fees and relationships with external platforms.
• Ensure client reporting requirements are effectively managed.
• Work closely with the compliance team on relevant policies and governance.
• Manage and support team members, providing coaching, guidance and training.
• Contribute to the development of the wider Collective Fund service.

You will ideally have:

• Strong knowledge of the charity sector, grant-making and charitable governance.
• Experience in client relationship management, operations, programme management or charitable fund administration.
• Experience assessing projects, proposals or due diligence information.
• Excellent communication skills and confidence managing client relationships.
• Strong organisational, project management and problem-solving skills.
• Good financial and commercial awareness.
• Experience improving processes, systems or ways of working.
• Experience supervising, managing or developing colleagues.
• Excellent attention to detail and the ability to manage sensitive information.
• A proactive, collaborative and solutions-focused approach.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.