Jobs

Harris Hill is working in partnership with a leading organisation supporting people living with HIV to recruit a Welfare Rights Advisor. This is an opportunity to join a purpose-driven team providing practical advice, advocacy and support to help people navigate complex welfare and benefits systems and maximise their income.

The role is predominantly remote, with the successful candidate required to attend HIV clinics across central London one day per week, usually for a half day, as part of an outreach-based service. The position is offered on a one-year contract, with the possibility of extension, and can be full-time or part-time, with a minimum commitment of two days per week.

As Welfare Rights Advisor, you will provide high-quality one-to-one welfare benefits advice and support to clients, assessing their needs, developing action plans and helping them access the financial support to which they are entitled. You will support clients with welfare forms, advocacy and tribunal attendance where required, while also making appropriate referrals to other specialist services. The role will involve working closely with health and social care organisations, delivering outreach in HIV clinics, organising workshops and training sessions for frontline professionals and NHS staff, and providing updates to colleagues on welfare and benefits legislation. You will also support and develop volunteers, contribute to drop-in sessions and ensure that client records, monitoring information and reports are maintained accurately and effectively.

You will be a qualified welfare rights adviser with at least two years’ experience providing welfare and benefits advice to vulnerable groups, alongside a strong understanding of the UK welfare and benefits system. You will bring excellent communication, numerical and IT skills, a high level of accuracy and attention to detail, and the ability to manage competing priorities while working independently. Just as importantly, you will be empathetic, patient, tactful and emotionally resilient, with a genuine commitment to equality and the rights of people living with HIV. Experience of casework systems, volunteer support, group facilitation or specialist areas such as housing, debt management or income maximisation would be advantageous, as would knowledge of Salesforce or languages in addition to English.

To apply, please submit your up-to-date CV by 09 August 2026 at 23:59. Cover letters are not needed.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job purpose

To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Tees Valley; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.

Hours - Full-time (35 hours per week). Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the charity.

Location - Tees Valley. Hybrid - mix of community-based, outreach and home working.

Key responsibilities

1. Direct support

•Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes

•Assess new referrals and manage a complex caseload, prioritising according to need and risk

•Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)

•Help young dads to access wider opportunities including volunteering, employment, education and community activities

•Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities

•Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources

2. Peer support and group work

•Establish, coordinate and co-facilitate in-person peer support groups for young dads in Tees Valley

•Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs

•Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant

3. Induction, onboarding and milestones

•Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures

•Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework

•Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system

4. Budget and targets

•Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required

•Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals

•Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material

5. Specialism

•Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)

•Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues

6. Management of staff and volunteers

•Line manage junior staff, project workers and/or volunteers as required

•Support staff and volunteers with operational queries and day-to-day delivery

•Contribute to the induction, supervision and professional development of staff and volunteers

•Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders

7. Monitoring and evaluation

•Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework

•Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related

•Support the work of NEYDL’s research partners and independent evaluators as required

8. Collaboration and partnerships

•Work in partnership with key stakeholders in Tees Valley to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations

•Build referral pathways and maintain strong working relationships with local services and networks

•Develop and build effective relationships with principal stakeholders, supporters and referral partners

9. Advocacy and engagement

•Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations

•Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change

•Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes

•Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media

10. Other

•Deputise for the Programme Managers as required

•Report to the Board of Trustees in person or in writing on a quarterly basis as required

11. Standard clauses

•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy

•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times

•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy

•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment

This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

The Talent Set are delighted to be partnering with an emergency services charity to recruit a Philanthropy Manager. This is an exciting opportunity to join an ambitious fundraising team at a pivotal point in the organisation's journey, with investment in philanthropy and a strong pipeline of untapped major donor opportunities.

The organisation has transformed its major donor programme over recent years, delivering substantial income growth and building an engaged community of high-value supporters. With a pipeline of qualified prospects, a highly relationship-focused fundraising approach and excellent senior stakeholder support, this role offers the opportunity to make a real impact while shaping and growing your own portfolio.

You'll join a collaborative and supportive team that values autonomy, creativity and long-term relationship building, giving you the freedom to develop meaningful donor partnerships that drive sustainable income.

Key Responsibilities

• Work closely with the Head of Philanthropy and Partnerships to shape and implement strategy for major donor fundraising focused on income growth and proactive donor engagement
• Lead and deliver the major donor programme, managing a portfolio of HNWIs at the 5 and 6-figure level
• Take ownership of the Chair’s Circle, the charity’s flagship major giving product, ensuring its growth, relevance, and excellence in delivery
• Act as the lead fundraiser for the Philanthropy Board, driving engagement, strengthening governance relationships, and maximising philanthropic income through this network
• Identify and develop new opportunities for major giving, building a solid pipeline including restricted funding propositions
• Create thoughtful and engaging stewardship plans that inspire donors and strengthen long-term engagement

Person Specification

• Experience in a philanthropy role manging and securing gifts from HNWIs at the 5-figure+ level
• Demonstrable experience of successfully managing the full donor cycle, from prospect research and pipeline development, to cultivation, solicitation and long-term stewardship
• Experience working with senior stakeholders and volunteers in a Board or Committee capacity
• A natural relationship-builder, with excellent verbal communication skills, with the ability to engage and influence stakeholders at all levels
• A collaborative and adaptable approach, with the confidence to take ownership of your work, contribute ideas and build strong relationships across the organisation

What’s on Offer

Salary: c. £39,000 - £43,500

Hybrid, Buckinghamshire – 2 days a week

Full-time, permanent

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

A fantastic opportunity has arisen for a Senior Management Accountant – Systems and Projects with a museum on a full-time, permanent basis. As Senior Management Accountant – Systems and Projects, you will provide a first-class management accounting service to the Museum as well as leading on financial systems, compliance, and certain Museum-wide projects.

Please note, there is hybrid working in place with this organisation with a minimum of 1 day per week required in their London office.

As Senior Management Accountant – Systems and Projects, you will:
- Lead the development, maintenance and optimisation of finance systems, including ERP functionality, controls, user access and system improvements

- Act as the recognised finance systems expert, supporting users, delivering training and driving system enhancements

- Lead on risk management, compliance and regulatory requirements, ensuring policies and processes remain robust and effective, collaborating closely with other departments and committees

- Identify applicable finance-related elements of public sector and charity regulation and best practice, especially Managing Public Money and DCMS management agreement ensuring this is embedded in risk management and applicable policies and processes effectively

- Manage and improve budgeting, forecasting and financial reporting processes, including staff cost modelling and payroll-related controls

- Support and advise on organisation-wide projects, providing financial expertise and ensuring best-practice project appraisal and evaluation

The successful applicant will:
- Have significant demonstrable experience in finance, in a similar role (experience as a finance systems lead or in a systems-focused finance role)

- Be a fully qualified accountant

- Have demonstrable management accounting experience and strong technical accounting knowledge including Accounting Standards and regulatory framework, income tax, NI and VAT

- Have demonstrable success in process and control improvements and managing projects successfully

- Have a strong understanding of finance systems, controls, governance and compliance frameworks

- Have advanced Excel and strong IT skills

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Ref: CAM1221154

Regional Operations Manager

Hybrid - Covering Southern England

£50,000 - £55,000

Lead. Inspire. Transform.

Are you an experienced operational leader looking for the opportunity to make a real difference?

Our client is seeking an exceptional Regional Operations Manager to join their Supported Living leadership team covering their Southern Region 

Working as the operational deputy to the Head of Supported Living, you'll play a pivotal role in ensuring the services are safe, well-led, person-centred and consistently deliver outstanding outcomes for people with learning disabilities, autism and complex support needs.

This is more than an operations role. It's an opportunity to influence culture, strengthen leadership, drive quality and help shape the future of Supported Living within one of the UK's leading charities.

About the Role

You'll provide operational leadership through the management and development of Registered Managers and the Quality & Improvement Lead, ensuring services consistently achieve high standards of quality, regulatory compliance and operational performance.

Working closely with the Head of Supported Living, you'll provide assurance across your region, using governance, performance data and quality intelligence to drive continuous improvement and support strategic decision-making.

You'll build high-performing teams, develop leadership capability, strengthen relationships with commissioners and partners, and ensure services remain inspection-ready while delivering outstanding, person-centred support.

They're looking for someone who:

• Has significant operational leadership experience within Supported Living or adult social care.
• Has experience managing multiple services through Registered Managers.
• Has an excellent understanding of CQC regulation, safeguarding and governance.
• Can inspire, coach and develop leaders to achieve their full potential.
• Uses data, quality assurance and performance information to drive improvement.
• Builds strong relationships with commissioners, families and professional partners.
• Is passionate about delivering outstanding outcomes for people with learning disabilities and autism.

This is a fantastic opportunity to join a supportive senior leadership team where you'll have the autonomy to influence change, develop services and make a lasting difference to the lives of the people they support.

If you're a collaborative, values-led leader who enjoys developing others, improving services and delivering operational excellence, we'd love to hear from you.

Regional Operations Manager

Hybrid - Covering Northern England

£50,000 - £55,000

Lead. Inspire. Transform.

Are you an experienced operational leader looking for the opportunity to make a real difference?

Our client is seeking an exceptional Regional Operations Manager to join their Supported Living leadership team covering their North Region 

Working as the operational deputy to the Head of Supported Living, you'll play a pivotal role in ensuring the services are safe, well-led, person-centred and consistently deliver outstanding outcomes for people with learning disabilities, autism and complex support needs.

This is more than an operations role. It's an opportunity to influence culture, strengthen leadership, drive quality and help shape the future of Supported Living within one of the UK's leading charities.

About the Role

You'll provide operational leadership through the management and development of Registered Managers and the Quality & Improvement Lead, ensuring services consistently achieve high standards of quality, regulatory compliance and operational performance.

Working closely with the Head of Supported Living, you'll provide assurance across your region, using governance, performance data and quality intelligence to drive continuous improvement and support strategic decision-making.

You'll build high-performing teams, develop leadership capability, strengthen relationships with commissioners and partners, and ensure services remain inspection-ready while delivering outstanding, person-centred support.

They're looking for someone who:

• Has significant operational leadership experience within Supported Living or adult social care.
• Has experience managing multiple services through Registered Managers.
• Has an excellent understanding of CQC regulation, safeguarding and governance.
• Can inspire, coach and develop leaders to achieve their full potential.
• Uses data, quality assurance and performance information to drive improvement.
• Builds strong relationships with commissioners, families and professional partners.
• Is passionate about delivering outstanding outcomes for people with learning disabilities and autism.

This is a fantastic opportunity to join a supportive senior leadership team where you'll have the autonomy to influence change, develop services and make a lasting difference to the lives of the people we support.

If you're a collaborative, values-led leader who enjoys developing others, improving services and delivering operational excellence, we'd love to hear from you.

Harris Hill is looking for a Marketing and Communications Manager, ASAP for 3-6 months, to cover a leaver at a wonderful health charity in London.

This remote based needs to start by the 6th August latest for a handover with the person leaving the post. This role will cover a permanent recruitment period, but also has potential to go permanent.

Reporting into the the Director of Communications, and will support the fundraising, policy and campaigns functions across marketing, digital, and maybe some PR if you have that experience, so we are seeking an all rounder, who can hit the ground running and would be available in the next few days to interview.

Experience required:

Able to create successful campaigns in the areas of awareness, behaviour change or donation

Ability to communicate with specific audiences across digital and public communications channels.

Digital marketing campaigns using social media, paid and organic, search engine optimisation (SEO)

Budget management and reporting

Creating reports and analysing data to continuously optimise campaign activity

Managing third party suppliers/agencies including freelancers

Skills and Knowledge

Marketing and communications all-rounder - experience of devising and creating multichannel campaigns, including journalist or influencer outreach and management

Excellent writing and storytelling skills

Knowledge of email marketing software, such as Campaign Monitor

Knowledge of marketing best practice and data protection rules and regulation

If you would like to find out more about this amazing opportunity, please get in touch.

Charity Director

We are seeking an inspiring and strategic leader to guide a respected charity supporting people with life-limiting conditions, their families, carers and those affected by bereavement.

Salary: £45,000 pro rata (21 hours per week, FTE 35 hours)
Location: Dorking, Surrey - Office based with some flexibility
Hours: 21 hours per week
Closing Date:  14th August 2026

About the Role

This is a unique opportunity to lead a well-established and highly regarded charity that provides practical and emotional support to people living with life-limiting conditions, alongside their families, carers and those experiencing grief and bereavement.

Reporting to the Board of Trustees, the Charity Director will provide strategic and operational leadership, ensuring the organisation remains sustainable, effective and responsive to the needs of those it serves. You will lead a dedicated team of staff and volunteers, oversee service delivery, drive fundraising and income generation, and act as an ambassador for the charity across communities and stakeholder networks.

The role requires a leader who can balance strategic thinking with compassion, building strong relationships while ensuring the organisation delivers meaningful and measurable impact.

Key responsibilities include:

• Leading the development and delivery of the charity's strategic and operational plans.
• Providing inspirational leadership to staff and volunteers.
• Raising the profile of the organisation and building relationships with funders, supporters, partners and stakeholders.
• Overseeing the delivery of high-quality, person-centred services.
• Ensuring robust governance, compliance and risk management.
• Managing budgets and supporting the long-term financial sustainability of the charity.
• Leading and supporting fundraising activities, including grants, trusts, foundations and community initiatives.
• Monitoring organisational performance and reporting to the Board of Trustees.
• Supporting a culture that enables open, compassionate and respectful conversations around serious illness, death, dying and bereavement.

About You

You will be an experienced and emotionally intelligent leader with a track record of managing teams, developing services and delivering organisational objectives.

You will bring:

• Senior leadership experience within the charity, public, health, social care or not-for-profit sector.
• Strong financial management and budget oversight skills.
• Experience of stakeholder engagement, partnership development and income generation.
• Excellent communication and relationship-building abilities.
• Knowledge of governance, compliance and organisational risk management.
• The ability to inspire, motivate and develop teams and volunteers.
• Emotional resilience and a genuine commitment to supporting people facing life-limiting illness, end-of-life issues and bereavement.
• Confidence and comfort working in an environment where conversations around death, dying, loss and grief are part of everyday practice.

About the Organisation

This long-established charity supports individuals living with life-limiting conditions, alongside their families, carers and those who have been bereaved. Through compassionate, relationship-based support, the organisation helps people navigate some of life's most challenging experiences with dignity, understanding and practical assistance.

Working closely with volunteers, healthcare professionals and community partners, the charity delivers services that reduce isolation, improve quality of life and provide vital support when it is needed most. With a strong reputation and ambitious plans for the future, the organisation is committed to extending its reach and impact across the communities it serves.

Other roles you may have experience of could include Chief Executive Officer (CEO), Charity Chief Executive, Executive Director, Director of Operations, Head of Operations, Director of Services, Head of Services, Charity Manager, Managing Director, Hospice Director, Head of Charity Services, Director of Care Services, Non-Profit Director, Voluntary Sector Director, Community Services Director or Third Sector Leader.

Payroll Manager

We are seeking an experienced and detail-oriented Payroll Manager to lead and manage the end-to-end payroll function across a large national organisation. This is a home-based role with occasional travel as required.

Position: 6780 Payroll Manager

Location: Remote

Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Flexibility is required around payroll processing dates each month

Contract: Permanent

Salary: £47,806

Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As a Payroll Manager, you will take ownership of the full payroll lifecycle for a workforce of approximately 1,500–2,000+ employees, ensuring an accurate, compliant and timely payroll service.

You will lead a small payroll team, working closely with Finance and HR to ensure strong governance, reporting and continuous improvement across payroll operations.

As a Payroll Manager, you will:

• Lead the delivery of end-to-end payroll processing across monthly cycles
• Ensure payroll is accurate, compliant and delivered on time
• Manage payroll reconciliations, reporting and audit requirements
• Oversee complex payroll elements including statutory payments, deductions and variable pay
• Lead, coach and develop a team of Payroll Officers
• Act as a key point of contact for senior stakeholders across Finance and HR
• Provide payroll insights and reporting to support financial planning and decision-making
• Identify and implement improvements to payroll processes and systems
• Support system optimisation and work towards reducing manual processes
• Ensure submissions to HMRC and pension providers are accurate and timely

About You

Ideally, you will have significant experience managing payroll operations within a medium to large organisation, along with strong leadership and technical expertise.

You will be confident working in a complex, fast-paced environment and able to balance multiple priorities while maintaining high levels of accuracy and compliance.

You will need:

• Proven experience managing payroll for a large workforce (1,000+ employees)
• Strong knowledge of UK payroll legislation and compliance requirements
• Experience leading and developing payroll teams
• Strong stakeholder management and communication skills
• Experience working in a controlled or audit-focused environment
• Experience using payroll and HR systems (e.g. IRIS, Cascade or similar)
• A proactive approach to improving processes and systems

Experience within the charity sector or working in a complex, multi-site organisation would be advantageous.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Generous Annual Leave, plus an extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments and exclusive discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance and Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression and Practice Support: Clinical supervision and group reflective practice

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Payroll Manager, Payroll Officer, Payroll Assistant, Finance Officer, Office Manager.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP

Planned & Cyclical Works Manager

East London (Hybrid) | £59,166 + Excellent Benefits

Goodman Masson are delighted to be partnering with Local Space to recruit a Planned & Cyclical Works Manager.

This is an excellent opportunity to take ownership of a growing planned investment function within a values-led organisation that is committed to providing safe, high-quality homes for residents across London.

Reporting directly to the Head of Asset Delivery, you'll lead the delivery of planned and cyclical investment programmes, managing budgets, contractors and programme performance while helping shape the organisation's long-term asset investment strategy.

This role would suit an experienced Planned Works Manager, Capital Works Manager, Contracts Manager or Senior Surveyor looking to take on a strategic leadership position with genuine autonomy and influence.

The Role

You'll be responsible for the end-to-end delivery of planned and cyclical works programmes, ensuring projects are delivered safely, on time, within budget and to the highest quality standards.

Working closely with Strategic Asset Management and Building Safety & Compliance teams, you'll use stock condition data and asset intelligence to develop and deliver investment programmes that maximise asset performance, improve resident satisfaction and provide excellent value for money.

Alongside programme delivery, you'll provide commercial leadership across contracts, ensuring robust financial control, contractor performance management and compliance with relevant contractual frameworks.

Key Responsibilities

• Lead the delivery of planned and cyclical investment programmes across the housing portfolio.
• Develop annual and long-term planned maintenance programmes using stock condition and lifecycle data.
• Take full ownership of programme budgets, forecasting, financial reporting and cost control.
• Procure, mobilise and manage planned works contractors.
• Chair monthly contract performance meetings and hold contractors accountable for quality, compliance and KPI delivery.
• Manage contract administration, including valuations, variations, final accounts and commercial negotiations.
• Ensure works are delivered in accordance with JCT, NEC or similar contractual arrangements.
• Undertake and oversee pre- and post-inspections to ensure quality standards are achieved.
• Monitor programme risks, contractor performance and financial exposure.
• Work collaboratively with Asset Strategy and Building Safety teams to align investment programmes with long-term asset plans.
• Maintain accurate programme and asset data across repairs and asset management systems.
• Provide professional leadership and technical expertise on planned investment across the organisation.

About You

We're keen to speak with candidates who have experience delivering planned investment programmes within social housing, local authority or residential property environments.

You'll ideally have:

Contracts Surveyor (Healthy Homes)

East London (Hybrid) |  £50,862 + Excellent Benefits

Goodman Masson are delighted to be partnering with an established and highly respected Housing Association to recruit a Contracts Surveyor/Manager - Healthy Homes.

This is an exciting opportunity to join an organisation with a strong social purpose, delivering high-quality homes for thousands of residents across London. You'll play a key role in ensuring homes remain safe, healthy and compliant while leading the technical delivery of damp & mould remediation and Healthy Homes repairs in line with the latest regulatory requirements, including Awaab's Law.

If you're an experienced Surveyor or Contracts Manager looking to take ownership of an important service that genuinely improves residents' lives, we'd love to hear from you.

The Role

Reporting into the Operations Manager - Responsive Repairs, you'll oversee the technical management and contract performance of Healthy Homes and damp & mould cases from initial diagnosis through to completion.

You'll ensure works are delivered safely, to a high standard and within regulatory timescales, whilst driving contractor performance, customer satisfaction and value for money.

This is a varied role combining technical surveying, contract management, compliance oversight and customer-focused service delivery.

Key Responsibilities

• Manage the end-to-end delivery of Healthy Homes and damp & mould repair cases.
• Ensure cases are investigated and managed in line with Awaab's Law requirements and regulatory timescales.
• Diagnose building defects, identify root causes and specify appropriate remedial works.
• Undertake pre- and post-inspections to ensure quality, compliance and health & safety standards are met.
• Prepare repair specifications and issue works orders within agreed budgets.
• Monitor contractor performance, KPIs and service delivery standards.
• Attend monthly contract performance meetings and drive continuous improvement.
• Maintain accurate records across repairs and asset management systems.
• Provide technical surveying advice to colleagues on responsive repairs and disrepair matters.
• Build strong relationships with contractors, local authorities and internal stakeholders.
• Ensure residents receive excellent communication throughout the lifecycle of repairs.

About You

We're keen to speak with candidates who have experience within social housing, local authority or residential property maintenance environments.

You'll ideally have:

• Experience managing responsive repairs, damp & mould or Healthy Homes programmes.
• Strong building pathology knowledge with the ability to diagnose defects and specify repairs.
• Experience carry