Jobs
Harris Hill are delighted to be working with a fantastic charity to recruit for the Relationship Manager in order to help manage various diverse and exciting accounts within the charity.
In this key position, you will manage a diverse portfolio of high-value donors and collective fund accounts, overseeing financial administration, client communications, and compliance. You’ll play a crucial role in ensuring funds are distributed efficiently and effectively to charities and social enterprises worldwide.
As a Relationship Manager you will:
- Manage and nurture relationships with High-Net-Worth donors and collective fund clients.
- Administer client finances including bookkeeping, reconciliation, cash flow, payments, and donation reporting.
- Ensure compliance with UK charity law and regulatory requirements.
- Liaise with clients, intermediaries, grantees, and third-party service providers.
- Support external communications, events, and networking to grow the organisation’s profile.
- Maintain office systems and provide administrative support as needed.
To be successful, you must have experience:
- Experienced in delivering exceptional service to HNW/UHNW individuals, with a genuine passion for philanthropy.
- Knowledgeable about the charity sector and grant making processes.
- Detail oriented with strong analytical and compliance skills.
- An excellent communicator, confident in both verbal and written forms.
- Organised, proactive, and able to manage multiple priorities in a fast paced environment.
- Skilled in Microsoft Office and comfortable working with sensitive data.
- A collaborative team player with a positive attitude and eagerness to learn.
Salary: Starting salary £35,000- £40,000
Contract type:Full-time, permanent
Location- London, hybrid working
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you an experienced professional with a passion for philanthropy and high-net-worth client management? Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Relationship Manager in order to manage a diverse portfolio of High-Net-Worth donors and Collective Fund accounts, overseeing the administration of their charitable giving.
You’ll apply your compliance and grant making expertise to support impactful philanthropy while working alongside a talented, entrepreneurial team. This role offers an exciting opportunity to influence wider organisational initiatives and grow your career in a fast paced, mission driven environment.
As a Senior Relationship Manager you will:
- Manage complex Donor Advised Fund and Collective Fund clients with a strong focus on client service.
- Handle financial administration, including bookkeeping, reconciliation, and payments.
- Ensure all activities comply with UK charity law and regulatory standards.
- Liaise effectively with clients, intermediaries, and third party providers.
- Support process improvements, team development, and external communications.
- Represent the organisation at events and networking opportunities.
To be successful, you must have experience:
- Significant experience in grant making and compliance within the charity sector.
- Proven track record in relationship management, ideally with HNW/UHNW clients.
- Exceptional communication and client stewardship skills.
- Strong organisational abilities and attention to detail.
- Proficient in Microsoft Office and comfortable handling sensitive data.
- Proactive, solution oriented, and able to thrive in a fast moving environment.
Salary: Starting salary £40,000+ bonus
Contract type:Full-time, permanent
Location- London, hybrid working
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOUSING PARTNERSHIPS MANAGER
Do you have experience at developing, managing and sustaining strategic partnerships within social housing, property, or regulated services to be the key liaison for IMPAKT’S housing partners?
Why work for IMPAKT Housing & Support?
- 25 Days and bank holidays plus Statutory bank holidays
- Company Pension, Life Assurance, Wellness Programme and Referral Scheme
- Employee Discount and Cycle to Work scheme
- Training and Development
- On-site Parking
- Location: Bedford with occasional travel
Can you demonstrate the below?
- Proven experience in contract management, compliance, or partnership management
- Strong negotiation and influencing skills, with experience in securing and finalising agreements.
- Experience within the social housing, supported housing, or property management sectors.
- Knowledge of housing law, safeguarding requirements, and social housing regulatory standards.
Do you have the expertise in the following?
- Partnership Development & Negotiation
- Contract & Compliance Management
- Relationship Management
- Reporting & Governance
- Internal and External Relationships
For full details, responsibilities and person specification, download the candidate pack from the Charisma Charity Recruitment website.
This role is subject to a DBS check, which will be carried out by the employer.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website.
Closing date for applications: Sunday 22nd March 2026
First client interview: Wednesday 15th April
Second client interview: Wednesday 22nd April
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HEAD OF GOVERNANCE AND REGULATORY COMPLIANCE
Are you an experienced Housing professional looking for an amazing opportunity to lead and implement IMPAKT’s governance framework?
Why work for IMPAKT Housing & Support?
- 25 Days and bank holidays plus Statutory bank holidays
- Company Pension, Life Assurance, Wellness Programme and Referral Scheme
- Employee Discount and Cycle to Work scheme
- Training and Development
- On-site Parking
- Location: Bedford with occasional travel
Can you demonstrate the below?
- Substantial experience at senior level in a similar role
- A relevant degree or professional qualifications in housing, law, governance or a related field.
- An understanding of the specific governance requirements for charities working with vulnerable people
- Experience of working with the RSH Regulatory framework and standards
Do you have the expertise in the following?
- Regulatory Compliance
- Corporate Governance
- Risk Management
- Policy & Compliance
- Stakeholder Relationships
- Operational Effectiveness
For full details, responsibilities and person specification, download the candidate pack from the Charisma Charity Recruitment website.
This role is subject to a DBS check, which will be carried out by the employer.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website.
Closing date for applications: 22nd March 2026
First client interview: Tuesday 14th April
Second client interview: Tuesday 21st April 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Specialist Behavioural Support Worker to join a dedicated service supporting individuals with learning disabilities and behavioural needs.
This is a highly rewarding, hands-on role where you will provide person-centred support, helping people build independence, develop life skills, and live fulfilling, meaningful lives within the community.
About the Role
As a Specialist Behavioural Support Worker, you will work closely with individuals who may present behaviours of concern, autism, or complex learning disabilities. The role focuses on promoting wellbeing, encouraging positive outcomes, and supporting people to engage with activities they enjoy.
You will build trusting relationships, provide practical and emotional support, and work collaboratively with professionals and stakeholders to ensure safe, consistent, and high-quality support.
Key Responsibilities
- Support individuals to live active, fulfilling, and person-centred lives
- Encourage participation in hobbies, activities, and community engagement
- Provide respectful, dignified personal care where required
- Promote independence, confidence, and life skills development
- Monitor wellbeing and report any welfare or safeguarding concerns
- Work collaboratively with multidisciplinary teams and external professionals
- Consistently review and support progress towards individual goals
This role involves shift work and sleep-in duties.
About You
We are seeking someone who is warm, calm under pressure, and genuinely motivated to support others. You should be confident in supporting individuals with complex behavioural needs.
You will ideally be someone who:
- Enjoys meaningful interaction and relationship-building
- Demonstrates patience, empathy, and emotional resilience
- Is confident, proactive, and able to take positive risks
- Is comfortable participating in activities and community-based support
Requirements
- NVQ Level 2 (or equivalent) in Health & Social Care or related field
- Experience supporting individuals with learning disabilities, autism, or behaviours of concern
- Full UK driving licence and willingness to drive as part of duties
- Experience supporting individuals with complex or high-support needs
- Background in community-based or activity-focused support
- Knowledge of safeguarding and positive behaviour approaches
If you are compassionate, resilient, and motivated by making a real difference, we would love to hear from you.
Placing Talent. Creating Impact. Giving Back



ABOUT THE ORGANISATION
Join one of the UK's largest and most impactful charities - an organisation delivering life-changing services across communities nationwide. With a long history of social mission, they operate at scale across social welfare, community development, education, homelessness and support services.
THE ROLE
You will lead the provision of full management accounting support for a portfolio of key business areas, offering financial insight, analysis and proactive business partnering. Working closely with a Mission Management Accountant, you will help operational leaders understand performance, make informed decisions and plan effectively.
Key responsibilities include:
* Delivering management accounts, forecasts, variance analysis and commentary.
* Supporting budget holders with budgeting, planning and monthly monitoring.
* Providing financial advice, insights and training to non-finance stakeholders.
* Preparing journals, accruals, prepayments and month-end schedules.
* Supporting staffing/establishment analysis and headcount monitoring.
* Assisting income streams through invoice management.
* Producing financial modelling and strategic planning reports.
* Preparing year-end schedules and handling audit queries.
ABOUT YOU
* Significant experience in management accounting, budgeting and financial analysis within a large complex organisation.
* Fully qualified accountant.
* Strong Excel and data analysis skills.
* Ability to run full month-end independently.
* Excellent communication and stakeholder engagement skills.
* Organised, proactive and solutions-focused.
Desirable experience: charity accounting, VAT/Gift Aid, KPI development, strong excel ability.
WHAT'S IN IT FOR YOU
* Hybrid working: two days per week in the London office.
* 35-hour working week with a strong work-life balance.
* Pension: Matched pension contribution
* On-site café with discounts.
* Minimum 25 days annual leave plus bank holidays and Christmas closure.
Please apply now for the opportunity to work with a large, purpose-led charity making a real difference across communities every day.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Change Officer
Victoria, London (Hybrid – 6 days per month in office)
ASAP start - FTC till 30th Sept 2026 (35hrs/week)
£37,150 + £1,000 London Allowance (if applicable)
MLC are currently partnering with the Education and Training Foundation (ETF) to recruit a People Change Officer to join their People and Workplace team on a fixed-term basis.
This is an excellent opportunity for an experienced HR Coordinator or HR Officer with exposure to organisational change, restructuring, or redundancy processes who is looking to deepen their experience in a structured, values-led organisation.
Please note this opportunity is to start immediately, with interviews taking place 1st week of March.
The Opportunity
You will play a key role in coordinating and supporting organisational change activity, including redeployment and redundancy consultations. This is a hands-on role requiring both strong HR administration capability and the emotional intelligence to support employees through sensitive periods of change.
Key responsibilities will include:
- Supporting managers with consultation processes and conducting one-to-one employee consultations
- Drafting clear, compliant and empathetic communications relating to change activity
- Managing accurate documentation and record keeping via Personio and tracking systems
- Coordinating payroll-related changes including contract amendments, redeployment updates and redundancy payments
- Maintaining action logs, documentation and risk registers
- Scheduling and supporting consultation meetings and feedback forums
- Acting as a first point of contact for change-related employee queries
- Utilising AI-powered tools to support high-quality, personalised communications
The role is hybrid, with attendance in the Victoria office required six times per month, alongside occasional support for internal events and workplace operations.
About You:
- Proven experience within HR administration or coordination, ideally within change or restructuring environments
- Experience supporting payroll processes and HR systems (Personio advantageous)
- Strong written communication skills and excellent attention to detail
- The ability to handle sensitive conversations with empathy and professionalism
- Experience managing shared inboxes and high-volume administrative workloads
- Strong organisational skills and the ability to prioritise effectively
- A collaborative approach and commitment to confidentiality
This position would suit someone confident in HR processes who is comfortable operating in a change environment and able to balance compassion with compliance.
If you would like to discuss this opportunity in more detail, please get in touch with Annabelle at MLC Partners.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
My client is a major UK cultural institution. With ever growing ambitions they continue to challenge boundaries and to expand their portfolio with new business ideas and activities.
At present they are looking to appoint an interim Senior Finance Business Partner to provide cover for a new permanent appointment and work with their hugely talented creative budget holders.
The Role:
Reporting to the Head of Financial Planning & Analysis, key duties include:
- Lead financial planning, forecasting, reporting and analysis across a substantial and high-profile portfolio.
- Act as a trusted adviser to Executive and senior operational leaders, providing insight, challenge and support on performance, risk and long-term sustainability.
- Develop deeper, evidence-based understanding of income drivers to inform decision-making.
- Line manage and develop one Finance Business Partners.
The role combines hands-on technical excellence with strategic advisory responsibility in a fast-moving, creative environment.
The Candidate:
We are seeking a qualified accountant (ACA/ACCA/CIMA) with:
- Proven experience in senior finance business partnering roles.
- Strong relationship-building and influencing skills.
- Experience delivering end-to-end financial management, from accounting cycle through to insight and advisory.
- The confidence to challenge constructively and improve processes.
- Excellent written and verbal communication skills, with the ability to translate financial data into clear business insight.
Experience in the arts, cultural or wider creative sectors is not essential. However an appreciation for the arts and a commitment to inclusive working practices are important.
This role has been assessed as inside of IR35, and offers flexible hybrid working arrangements.
We're looking for an experienced interim HR Business Partner to support senior leaders across the CEO, Operations and other senior level portfolios. You'll play a key role in delivering our People Strategy, driving organisational change and ensuring a high-quality HR service across all sites.
We are specifically looking for candidates that have worked in complex, unionised environments and you must have dealt with TUPE, restructures and change.
The role
- Act as a strategic partner to Chief Officers and Directors
- Lead workforce planning, talent management and succession planning
- Provide expert advice on complex employee relations issues
- Support organisational change and policy development
- Build management capability through coaching and guidance
- Lead and support Trade Union consultation
- Manage and develop HR Advisers
- Contribute to corporate projects and People Strategy initiatives
About you
- CIPD qualified
- Strong generalist HR experience
- Up-to-date employment law knowledge
- Experience in change management and talent planning
- Able to deliver modern, practical HR solutions
- Confident managing a busy, varied workload
This to start ASAP with hybrid working of 3 days onsite in central London, with a salary of 60k, with an initial 3 month fixed term contract with a view to going permanent.
Salary: £40,000 - £45,000 FTE (pro-rata £24,000 - £27,000) DOE
Contract: Part-time (3 days/week), Permanent
Location: Hybrid – minimum 1 day/month London office (SW17 9SH)
Closing date: 2 March mid-day
Benefits: Personal annual training budget, employee assistance programme, 25 days annual leave (pro-rata) plus bank holidays.
We’re looking for a proactive Fundraising Manager to drive Business Launchpad’s income generation, developing a strong fundraising pipeline and securing income from trusts, foundations, and statutory funders. Working closely with the Marketing and Impact & Evaluation teams, you’ll craft compelling, evidence-based cases for support that clearly demonstrate the difference their programmes make to young people across London.
You’ll bring excellent research and proposal-writing skills, strong organisational ability, and a confident, solutions-focused approach to managing deadlines - and enjoy working in a mission-led environment. The organisation offers room to innovate, a positive culture, and genuine opportunities for growth.
To be successful as the Fundraising Manager you will need:
- Proven track record of securing income from trusts, foundations, or statutory funders
- Experience in building and managing a fundraising pipeline
- Excellent grant/proposal writing skills with strong research abilities
- A proactive, entrepreneurial approach with excellent collaboration skills
If you would like to discuss this role with, please contact Heather and quote the reference 2883HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency; we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London (Millbank Tower)
Contract: Temporary, 3 Month Contract
Hours: 16–24 hours per week
Salary: £15.00 per hour + £1.81 holiday pay
We are delighted to be supporting a leading charity in their search for a temporary Fundraising Assistant. This role provides vital administrative and logistical support to the Development team, ensuring consistent stewardship for individual donors and helping maintain an accurate, efficient fundraising operation during a busy period.
Responsibilities:
- Provide administrative support for donor relationships, including meeting logistics, travel bookings, preparing briefings, and recording communications.
- Support processing of individual donations, including creating gift receipts, thank‑you letters, and working with Finance to ensure correct allocation.
- Assist with planning donor events and meetings alongside senior leaders.
- Reconcile reports from online giving platforms and update internal systems.
- Produce donor research profiles and meeting briefs.
- Update fundraising collateral and proofread documents to ensure accuracy.
Requirements:
- Excellent written and verbal communication skills.
- Experience managing multiple tasks and priorities.
- Experience using Salesforce or another fundraising CRM.
- Knowledge of the education or charity sector (desirable).
- Experience using online donation platforms (desirable).
- Strong attention to detail and ability to work independently.
Applications will be reviewed on a rolling basis, so please apply as soon as possible and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In this role, you will act as a trusted partner to managers, offering expert guidance on policy, best practice and employment law while helping to resolve a wide range of people-related issues. You will manage a varied employee relations caseload, including disciplinary, grievance, capability and sickness matters, ensuring all cases are handled in a timely, fair and transparent manner. The role requires building strong, credible relationships with managers and trade union representatives, supporting investigations and formal hearings, and contributing actively to weekly case review discussions.
You will also play a key part in developing managerial capability by providing coaching and delivering HR-related training sessions. In addition, you will help maintain accurate records, support HR projects aimed at improving processes, and undertake job evaluation work. This role is well suited to someone who thrives in a fast-paced environment, can balance competing priorities and is confident working both independently and as part of a team.
To succeed, you will need CIPD Associate membership (or be working towards it), strong and up-to-date knowledge of employment law, and experience managing complex employee relations cases. You should be an excellent communicator with strong problem-solving skills, outstanding attention to detail and the ability to handle sensitive matters with discretion. Resilience, professionalism and a commitment to fairness, inclusivity and best practice are essential.
Hybrid policy is 3 days onsite based at Kings Cross, London
We are delighted to be working with a well-respected charity in their recruitment for a Digital Analyst vacancy.
This role is available on a permanent contract and part-time basis (4 days a week). The salary banding on offer is circa £48,000 pro-rata (depending on level of experience). This is a hybrid role where you will be expected to attend their London office 1 day a week.
Within this role, you will work with developers and digital teams to improve reach, engagement, and conversion across digital channels by analysing user data. You will manage website tracking and tagging and help with implementation required for technical functionality. You will utilise digital tools to drive marketing performance and audience insights. You will provide reports on digital performance and offer guidance/expertise on compliance matters.
You will be a strong communicator who has experience in digital/marketing analytics. You will have strong skills in website analysis (GA4), SEO tools, and conversion rate optimisation. You will be proficient in tracking setup (Google Tag Manager). You will have knowledge of JavaScript, HTML, CSS. You will have experience using SQL, Google Looker/Data Studio, and excellent Microsoft Excel skills.
You will have understanding of social media analytics and Google Ads. You will also have an understanding of cookies, data privacy, and digital marketing best practice.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
We have an exciting opportunity for a Head of People to join the College and shape a new role in the People team. This is a hands-on post, providing operational and strategic partnering across the College and taking a leadership role in the People team. You will be our expert on business partnering and employee relations, champion delivery of our equality, diversity and inclusion (EDI) plans and foster a supportive culture across the organisation.
The Head of People will collaborate with the People team and leaders across the organisation to deliver our people enabling plan by leading on projects, overseeing our operations and developing our policies and procedures.
Key responsibilities:
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Lead people partnering and employee relations
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Champion EDI and wellbeing
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Design and deliver organisational development and culture
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Coach and support effective, high-performing teams
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Use data analytics to identify trends, provide insights, recommend improvements
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Support delivery of our people operations work
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Deputise for Director of People when required
his role is ideal for a talented people professional who is ready to develop their already significant experience by leading a small team while delivering operationally, implementing our ambitious people plans and making a meaningful impact in a values-led, mission focused organisation.
For the full list of key responsibilities, please see the recruitment pack.
About you
We would love to hear from you if you are ready to contribute to our mission to improve the health of women and girls worldwide. You will have experience working in a business partnering model, understanding of great HR operations and have a passion for EDI, along with skills and capabilities in the following:
Requirements:
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Credible, inclusive HR business partner to leaders at all levels
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Effective, authentic people manager
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Managing complex employee relations matters
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Deep understanding of employment law
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Supporting with organisational design, development and change management
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Shaping and implementing people policies
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Strong skills in data analytics, project management and policy and report writing
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CIPD level 5 qualification or equivalent expertise
Our culture and benefits
You will be based at our London Bridge offices. We offer hybrid working arrangements and this role will require regular office attendance at least one day a week to ensure visibility and collaboration. We offer a supportive, values-led culture and a competitive benefits package, including:
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- 10% employer pension contribution
- Life assurance and income protection schemes
- Employee assistance programme –24/7 confidential advice line and counselling
- Interest-free season ticket loan
- Free lunch in our offices in Union Street, London
- Daily ‘wellness hour’ to support staff to take breaks and focus on wellness
- Tailored learning and development
- Enhanced wellbeing and family support
- Employee-led diversity networks
- Volunteering days
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
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Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full job pack.
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Applications close at 10.00 am on Monday 9 March 2026.
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We will be interviewing candidates at the RCOG in Union Street, SE1 on Monday 16 March 2026.
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We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from candidates from all backgrounds, particularly those from underrepresented groups, including people with disabilities and Black, Asian, and minority ethnic candidates. We recognise that strong candidates may bring different career paths and experiences. If you are excited by the role and believe you can make a meaningful contribution, we encourage you to apply.
We are proud to be a Disability Confident Employer under the UK Government’s Disability Confident Scheme. We take positive action in employing disabled people, please let us know if you wish to declare that you have a disability.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.
Our values of high standards, innovation, openness, inclusiveness and trust are at the centre of all we do.
Head of IT and Operations (cyber security, GDPR, legal) - NGO
Newly created role
Are you a strategic and people-centred IT and Operations leader looking for a role with real organisational impact?
Charity People are seeking a Head of IT and Operations to join a leading NGO to oversee the global IT infrastructure, operational systems, and organisational compliance.
You will guide a high-performing team, drive service excellence, and ensure robust, secure, and efficient processes across all departments.
This is an exciting opportunity for a collaborative leader who thrives in a hybrid, multi-office environment and enjoys balancing hands-on problem solving with strategic planning.
There will be overseas travel involved.
Salary: £65,598 - £67,000 per annum
Hybrid: You will be office based twice a week.
Key Duties & Responsibilities
- Lead the overall IT and operational strategy, ensuring robust, efficient systems and seamless user support across all locations.
- Oversee IT service delivery, including KPIs/SLAs, digital security, service desk management, and hardware/software deployment.
- Ensure reliable cloud infrastructure management, business continuity, and disaster recovery planning.
- Develop and implement organisation-wide operational policies, compliance processes, and health & safety procedures.
- Act as a focal point for data protection, security management, and global legal compliance activities.
- Manage budgets, suppliers, contracts, and third-party service providers for both IT and operational functions.
- Provide inclusive, people-focused leadership to the IT and operations teams, championing culture, collaboration, and continuous improvement.
Person Specification
- Extensive experience in IT and operational leadership, including managing remote and in-person teams.
- Strong technical background (infrastructure, cloud, networks, SaaS/IaaS) with proficiency in Microsoft 365 environments.
- Exceptional organisational, planning, and prioritisation skills, with the ability to manage change in a dynamic environment.
- Skilled communicator with strong stakeholder-management experience and a collaborative mindset.
- Experience managing budgets, suppliers, and business-critical systems such as CRM, HR, website, and finance platforms.
- Strong analytical, problem-solving, and decision-making abilities, with a customer-focused approach.
Timelines for the role:
Role will be closing on 3rd March, 2026
First stage interview w/c 9th March, 2026
Second stage in person w/c 16th March, 2026
Candidates shortlisted for this role will be required to answer three questions which will be submitted along with the CV.
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.