Service development manager jobs

An exciting opportunity has arisen to join the Cure Parkinson’s philanthropy team until June 2027. In this role you will provide excellent personalised support to our ambitious Development Board, a group of eight well connected individuals using their networks to accelerate Cure Parkinson’s income generation, and be an integral part of the team delivering two special philanthropy events.

Cure Parkinson’s Gala 2027: Our last gala event ‘An Evening at the Roundhouse’, in October 2024, raised over £500,000. The evening was hosted by Edith Bowman and Simon Mayo and included performances from Emeli Sandé and Peter Andre.

Grand Cru.saders Banquet: The Grand Cru.saders are a new group of philanthropic wine enthusiasts with a mission, set up by our Development Board. To join each member pledges a case from their cellar to be auctioned in support of Cure Parkinson’s at an annual dinner. Their inaugural event took place in September 2025 and raised over £160,000.

Over the next 18 months we plan to build on the success of these events, delivering the second Grand Cru.saders Banquet in September 2026 and a gala in Spring 2027. As Major Gifts and Philanthropy Events Officer you would be a vital part of the team making this happen.

The Salesforce and Systems Manager will play a key role in the Programmes team ensuring that our systems and processes run smoothly, that data is accurate and well maintained, and that we continue to innovate through our use of data systems to improve delivery and working across the wider Trust.

You will lead the usage and development of our Customer Relationship Management (CRM) platform, Salesforce, for the delivery and evaluation of our programmes. You will be responsible for overseeing the building and management of application and evaluation forms ensuring that internal and external colleagues views have been considered. Whilst this role sits within the programmes directorate, you will lead on Salesforce for the Trust as a whole and collaborate with other teams to ensure optimal running of the platform.

You will manage a number of external relationships, including our external Salesforce partners, application site partners and other digital and data partners to ensure that work is well managed, delivered on time and on budget. You will work closely with the Senior Impact and Evaluation Manager to ensure data on applications, evaluations, and long-term destinations is of high quality and securely held.

The role will report to the Senior Impact and Evaluation Manager, and work alongside, and with support from, the Data and Evaluation Officer.

Main duties

• Act as the Trust’s in-house Salesforce lead, keeping up to date with sector updates (including Artificial Intelligence), training staff members in how best to use Salesforce

• Lead on the management and integration between Salesforce and the Trust’s other data collection platforms including Form Assembly, Sutton Trust Online, Campaign Monitor, and Zoom

• Work cross-Trust to identify potential Salesforce process improvements or system changes that will deliver efficiencies, prioritising these and overseeing their build and deployment

• Manage relationships with external stakeholders including web developers and Salesforce/Form Assembly representatives

• Manage the build and development of programme application sites with input from programme leads

• Responsibility for quality of data coming into and held in Salesforce, complying with GDPR requirements

• Manage the design, building, and dissemination of evaluation forms and ensure high rates of completion

• Manage the two-way sharing of application and engagement data with universities and delivery partners

• Support the communication of data and insights in Salesforce through the creation of dashboards and reports

• Prepare data for annual HEAT submissions

• Support the Senior Impact and Evaluation Manager with data and analysis when required

• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who the following:

Skills:

• High degree of initiative and the ability to take responsibility and prioritise own workload

• Strong problem solving and analytical abilities

• Organised, independent and able to work to deadlines

• Ability to think strategically

• Excellent attention to detail

• Demonstrates a willingness to learn

• Excellent verbal and written communication

Experience

• Experience as a Salesforce administrator, particularly in the non-profit sector

• Understanding of UK GDPR principles and compliance

• Proficiency in Microsoft Excel and the Office suite

• Knowledge of project management, including experience leading projects with both internal and external stakeholders, and analysing user needs

Experience in/knowledge of the following areas will help you to stand out, but is not required, and training will be provided for the right candidate:

•  Knowledge and experience of the higher education, education, and/or non-profit sectors

• Familiarity with platforms such as Form Assembly, and the Higher Education Access Tracker

• Holding a Salesforce Administrator Certificate

• Project management training

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;

• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent

• Salary: £42,025-£45,000 per annum

• Working location: Minimum of 2 office days per week

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line managers

• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends

• DBS check will be required

Interviews

Applications should reach us by 23:59, Wednesday 28th January, with first round interviews held over Zoom on Wednesday, 11th February, and second round interviews held at our London offices on Wednesday, 18th February.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

The role of Retail Development Manager is crucial to the income growth and audience reach of The Children’s Trust retail function. The postholder will be responsible for researching, developing and establishing new income streams to reach new audiences and drive footfall for a disperse network of charity shops, including establishing the online selling of donated and bought in (New) goods; management of online and digital selling platforms and associated stakeholders, ensuring that all compliance requirements are fulfilled.

The role will work collaboratively as part of the Retail Management Team to develop and deliver long-term growth plans to drive voluntary income growth and increase footfall and to lead on new business initiatives.

Role Requirements

• Research opportunities to recommend, test and rollout new online and digital selling platforms. Introduce associated systems and processes to achieve compliance.
• Working with the Retail Sales Manager, identify and source donated product lines and items for listing and selling through online and digital selling platforms. Share learnings to source quality stock to drive sales.
• Create a new online offer to complement and integrate within our existing retail portfolio of shops across Surrey, Sussex and Kent. Develop processes to manage online and digital selling: inventory, listing, pick, pack and despatch of online stock, including organising the logistics for deliveries to customers and collections to meet both shops and customer requirements.
• Manage the development and optimisation of online and digital selling platforms and make recommendations for rapid growth and new business proposals.
• Work with the Retail Sales Manager and Marketing and Communications team to create assets and content that can be used in store, online, through owned channels to maximise opportunities, sales promotions and seasonal changes across the chain of shops.
• Research and implement efficiencies in reducing waste disposal costs for shops estate including items no longer purchased through Rag merchants.
• Research and recommend new income streams for the sale of unsold donated items to mitigate low return through Rag merchants.
• Manage full compliance of the Children’s Trust online and digital selling platforms in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
• Develop and manage risk assessments and associated online selling policy protocols to prevent reputational damage to The Children’s Trust through digital and online trading activities.
• Manage key internal and external stakeholder relationships including supplier contracts, internal support teams, ensuring that efficient and compliant services are maintained.
• Working with Marketing and Communications and Supporter Care colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.r

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

The Community Fundraising team supported by an incredible team of volunteers, stewards some of our most dedicated supporters, who organise events and bring their networks together to raise up to six figure sums. We build long lasting relationships with individuals as well as community groups, schools and corporate organisations to raise millions for the Charity every year.

As Senior Community Fundraising Manager you will lead a team to grow income raised through community supporters, including individuals, local groups, schools and corporate organisations. and manage our volunteering programme.

You’ll be a highly skilled relationship manager and will play a key role in strengthening stewardship within the Community Fundraising team. You will also deliver first class stewardship to some of our most dedicated community fundraising supporters and engage with new supporters to raise five and six figure sums.

You will be a high performing fundraiser with experience of delivering income growth through effective relationship management. You will be driven and dynamic and relish the opportunity to help achieve our ambitious goals.

What we offer  

• Hybrid working between home and Sutton with occasional travel to Chelsea. 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) 

• Training, support and development opportunities 

• Access to the blue light discount scheme and other discounts opportunities 

• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes 

Inclusion matters  

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

Please apply with a CV and cover letter of no more than two pages, setting out how you meet the criteria in the person specification. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the Northeast to overcome immediate barriers, integrate with the community, and build skills for the future. We’re looking for an Office Manager to join on a fixed terms basis as maternity cover to support the work we do.

About the Role
You’ll be part of Central Services team and oversee our essential "back-office" support functions like HR, IT, H&S, facilities and office administration that allow staff across the organisation to focus on their core duties. Every day, you’ll play an important role in keeping systems reliable and people supported in their work.

Why Join Us
You will be joining a supportive and diverse team and an inclusive workplace where you can be yourself and be part of our collective success. We are happy to accommodate hybrid working, supportive of opportunities for personal growth and offer the following benefits:

· 35 hour work week

· 36 days annual leave

· 6% employer pension contribution

· EAP & welfare support

· Enhanced Sick Leave & Compassionate Leave

Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.

Application deadline is 9am on Wednesday 28th January 2026

Interviews are planned to be held on Thursday 5th February at Action Foundation, Melbourne Street Newcastle, NE1 2JQ

Please refer to the attachments for: 

o Job description

o Application form

Please note, we do not accept CV’s

If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact the recruitment team.

Note:  We reserve the right to close this vacancy early should we receive sufficient applications.

An exciting opportunity has arisen at Sister Circle to join our team as Programme Lead for Early Years and Parenthood, supporting women and families through our Maternity Mates Programme in North East London. Sister Circle is a women-led charity with 45 years' experience of advancing health equity and justice for women from diverse communities. Rooted in our local communities, we work to ensure women and families receive compassionate, accessible and culturally informed support.

This is a fantastic opportunity for someone who is passionate about women’s health and early years to join a growing organisation and play a key role in developing and strengthening our perinatal and postnatal offer.

We would love to hear from you if:

• You have experience working in early years, with knowledge of infant feeding, nutrition and perinatal and infant health
• You have experience working and engaging with diverse community groups and are confident leading and facilitating antenatal and postnatal group sessions
• You are comfortable working independently and travelling between community locations
• You have proven ability to project manage with a proactive and resourceful approach 

Job Title: Programme Lead (Early Parenthood), Maternity Mates North-East London.

Location: Hybrid (The Brady Arts and Community Centre, E1 5HU and other community locations across Tower Hamlets, Newham and Waltham Forest).

Contract: Permanent

Hours: Either Full Time/ 35 Hours per week or Part-Time 28 hours per week

Reports to: Project Manager, Maternity Mates North-East London

Salary: £29,000-£32,000 (pro rata for 4 days £23,000-£25,600)

If you are have experience working in early years and  parenthood, and are committed to improving women’s and maternal health, we would love to hear from you!

How to Apply

CV (maximum of 2 sides of A4) and Cover Letter (maximum 1 side A4). 

Closing Date: Midday Tuesday 20th January 2026.

Your covering letter will tell us why you would like this role, how your experience meets the role requirements and why you would like to join Sister Circle.

Applications without a covering letter and received after the deadline will not be considered.

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £38,000 - £39,000 per annum 
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.

About the role

The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.

As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.

Responsibilities of the post

• Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
• Build strong relationships and liaise with commissioners and partner organisations.
• Manage the Flourish and PCN contracts.
• Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• Support the development of services by promoting and being responsive to changing needs.
• Oversee the recruitment and management of client facing staff.
• Be a strong safeguarding level 3 champion and manage/support referrals.
• Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
• Monitor outcomes and evaluate the service, ensure all KPIs are met.
• Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
• Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT. 
• Maintain and enhance service delivery standards and effectiveness.
• Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 9am on January 15th 2026.
Interviews to be held on Wednesday 28th of January 2026
N.B. Please quote reference number 313 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Location: Hybrid
Department: External Affairs & Communications directorate
Salary: £43,500 - £48,000
Hours: Full Time (35 hours per week)
Contract Type: Permanent

Closing Date: 19th January 2026, 10.00am 
 
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
 
Overall Purpose
 
The Engagement Manager plays a pivotal role in strengthening NHS Charities Together’s relationships with its members and NHS Trusts, helping to grow the sector’s collective impact, income and influence.
 
Working collaboratively across the organisation, the postholder will lead our approach to member and Trust engagement, connecting members with our strategic priorities and policy goals, supporting NHS Trusts to realise the potential of their charities, and identifying opportunities for development and collaboration.
 
The role combines strategic relationship management, insight gathering, and event delivery to ensure members are engaged, connected, and supported through a refreshed and impactful member offer.
 
Overall Objectives
 
• Build and strengthen relationships with members and NHS Trusts to maximise the value and visibility and impact of NHS charities.
• Engage, advocate and influence members to align with NHS Charities Together’s strategic goals and policy calls.
• Support NHS Trusts to understand and realise the potential of their own charity.
• Use insight and feedback from members to inform and evolve the member and impact strategy.
• Lead the delivery of an engaging programme of events, learning and peer support that builds capability, connection and impact.
• Take a strategic and coordinated approach to connecting members to internal expertise, partnerships and opportunities that support their growth.
• Contribute to the design and delivery of a refreshed member offer that is responsive, strategic and commercially sustainable.
 
Key Responsibilities
 
The main duties and responsibilities of the role holder are as outlined below;
 
Stakeholder Management and Engagement
• Build and maintain strong relationships with members, NHS Trusts and other key stakeholders, influencing at all levels within a complex political environment.
• Represent NHS Charities Together at member meetings, networks and external events, acting as an ambassador for the organisation’s strategy and values.
• Engage members around strategic priorities, policy positions, and collective campaigns, ensuring alignment and shared impact.
• Identify and nurture opportunities for partnership, collaboration and income growth across the membership.
 
Insight and strategy
• Gather intelligence and feedback from members to inform the member engagement and impact strateg, working with the wider team to support the creation of a Charter for the NHS charity sector.
• Spot trends, barriers and opportunities that can shape future support, policy and advocacy work.
• Apply strategic thinking to balance nuance and competing priorities, helping to design initiatives that achieve shared goals.
 
Events and Learning
• Lead the design and delivery of a dynamic programme of online and in-person member events and networks, ensuring they are relevant, engaging and high quality and help achieve our objectives to grow the NHS Charity sector.
• Develop a commercial and sustainable approach to member support that achieves income targets and adds value to members.
• Take a strategic and coordinated approach that connects members and their Trusts to internal expertise, partnerships and opportunities that support their growth.
 
Programme and Project Delivery
• Plan and manage engagement and event projects from concept through to delivery and evaluation, ensuring they are well-organised, on time, and impactful.
• Play a key role in the management of priority events, including liaising with suppliers, facilitating involvement from members and logistical support.
• Work collaboratively with colleagues across NHS Charities Together to connect members with relevant resources, campaigns and opportunities.
• Ensure that all activities are monitored, evaluated and continuously improved using member feedback and performance data.
 
Content and Communication
• Develop and tailor content for different member audiences, ensuring clarity, relevance and alignment with organisational priorities.
• Work with the colleagues to promote events, training and engagement opportunities through appropriate channels.
 
Team and organisational contribution
• Contribute to strategic planning and support cross-organisational projects that enhance the member experience.
• Support the Sector Engagement Lead and deputise when required.
• Provide support to team members as appropriate, ensuring a collaborative and high-performing culture.
 
Other duties
· Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
· Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
· Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
· Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
 
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
 
REF-225 783

We are looking for a dynamic and experienced programme manager who will oversee The Advice Workforce Development Fund (AWDF). AWDF is a collaborative programme dedicated to strengthening and sustaining the social welfare advice sector in London. The role will coordinate and run steering and advisory groups, and ‘task and finish’ groups, working with cross-sector stakeholders to enable the implementation of recent recommendations generated by research commissioned by the programme, and help with monitoring and evaluating the project and funded projects under this programme. The successful candidate will have strong project management skills, a commitment to social justice, and a track record of delivering impactful support to external partners.

The workforce development programme was created after working closely with a group of funders and advice sector representatives who are now steering group members. The programme has reached an exciting stage, as it transitions from a foundation-laying and research phase into more of a focus on influencing and implementation of the learning generated to date, while also maintaining and strengthening new and existing relationships. This role, with support from the Head of Sector Support and Grants and the CEO, will oversee the continued development and delivery of this exciting partnership into the longer-term. This role will also work closely with the Propel initiative under London Funders to ensure effective coordination of work is done at all levels.  

We are looking for someone with great communication and project development skills to join us as a LiveLife Project Coordinator. Joining a busy and highly effective team, this role will help deliver two major programmes of work for Lingen Davies. With a primary focus on cancer awareness raising to address health inequalities (early diagnosis, cancer screening and prevention), we use a range of activities and settings to effectively engage with the public and target communities. This work is focussed in the following areas:

• Cancer Champions Project (focus on Telford). Working in partnership colleagues, along with NHS Shropshire Telford &Wrekin, and Qube, to deliver and maintain the Telford component of the project.
• LiveLife community cancer awareness programme. Our Lingen Davies community health promotion initiative, bringing cancer awareness to communities across the region.

Opportunities and demand for our projects are growing, and we’re looking for a capable, enthusiastic and self-motivated person, who is passionate about improving health outcomes across our community. If this sounds like you, we would love to hear from you.

Please note, this role involves significant travel across our region. Therefore, a full UK driving licence and access to a vehicle is essential.

About MDSC

Muscular Dystrophy Support Centre (MDSC) exists to ensure that people affected by muscle-wasting conditions are not just supported, but heard, connected and empowered. We are a growing, values-led charity rooted in lived experience, community connection and practical impact.

This role sits at the heart of that mission.

The Role

This is not a tick-box participation post.

As our Service User Participation Worker, you’ll make sure service-user voice actively shapes our culture, communications and service design. You’ll build community connection, run meaningful participation activities, and capture powerful lived-experience insight that directly influences decision-making, storytelling and strategy.

You’ll work closely with colleagues across communications, therapy, fundraising and leadership — translating real experiences into real change.

What You’ll Be Doing

Building community & connection

• Designing and delivering inclusive activities, groups and events
• Creating both in-person and digital opportunities for peer support
• Supporting service users to become ambassadors and contributors

Leading meaningful participation

• Developing and embedding a clear participation and co-production model
• Facilitating forums, feedback sessions and co-production activities
• Making sure insight feeds directly into communications and service improvement

Capturing lived experience

• Safely and ethically collecting stories, feedback and content
• Working with the Communications team to create authentic, non-tokenistic content
• Ensuring consent, safeguarding and dignity are always front and centre

Advocacy & individual voice

• Supporting service users to share experiences and influence decisions
• Acting as a trusted point of contact
• Escalating safeguarding concerns where appropriate

Learning & impact

• Tracking engagement and participation outcomes
• Producing insight summaries and reports
• Closing the loop — showing people how their voice leads to change

About You

You’ll be organised, empathetic and confident working with people from all walks of life. You’re comfortable facilitating groups, handling sensitive information and balancing structure with warmth. You believe participation should be meaningful, not performative.

Experience of working with disabled people, health settings, charities or co-production models is an advantage — but mindset matters just as much as background.

What We Offer

• A role with genuine influence and visibility
• A supportive, values-driven team
• Strong commitment to training and development
• Employee Assistance Programme
• Pension contribution
• Generous annual leave (pro rata)

Safeguarding

This role is subject to a probationary period and an enhanced Disclosure and Barring Service (DBS) check.

One YMCA provides housing, health, wellbeing, children’s, youth and community services across Hertfordshire, Bedfordshire and Buckinghamshire. We are committed to helping people reach their full potential and strengthening communities through inclusive, high-quality programmes.

Are you an experienced youth worker ready to take the next step in your development?
Do you enjoy leading sessions, supporting colleagues, and shaping meaningful opportunities for young people?

We are seeking a Senior Youth Development Worker to support the development and delivery of One YMCA’s Universal Youth Work provision in Bedford.

The Role

Reporting to the Youth Work Coordinator, you will play a key role in delivering high-quality youth work for young people aged 9–18. You will lead engaging sessions, support and supervise sessional youth workers, and contribute to the growth and development of One YMCA’s youth work offer in line with the YMCA Youth Work Strategy.

This is a hands-on role combining direct youth work, team support, and partnership engagement. You will help ensure young people feel safe, included, and empowered to reach their full potential.

Key Responsibilities

• Plan, deliver and evaluate inclusive youth work sessions for young people aged 9–18
• Lead sessions and act as a positive role model for young people
• Support and supervise sessional youth workers during delivery
• Build and maintain positive relationships with partners, schools and external agencies
• Maintain accurate records to monitor attendance, engagement and outcomes
• Contribute to the development and expansion of One YMCA’s youth work offer, including partnership and funding opportunities
• Promote safeguarding, equality, diversity and inclusion in all areas of work

About You

You are passionate about youth work and committed to making a positive difference in young people’s lives. You are confident leading sessions, supporting others, and working collaboratively as part of a team.

You will have:

• Experience delivering youth work (paid or voluntary)
• Confidence leading group sessions and supporting small teams
• Strong communication and relationship-building skills
• An understanding of inclusive and safeguarding-led practice
• A Level 3 Youth Work qualification, or willingness to work towards one (essential)

Hours and Contract

• Part-time role
• 18 hours per week, salaried on a monthly basis
• Working pattern is flexible but will include evenings and weekends, with most delivery taking place after school

Additional Information

• Interviews will be held on a rolling basis, so early application is encouraged
• Applicants must already have the right to work in the UK (visa sponsorship is not available)
• This role may require a Basic or Enhanced DBS check, subject to a conditional offer

Equality, Diversity & Inclusion: At One YMCA, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We actively promote equality of opportunity and welcome applications from people of all backgrounds, communities, and experiences.

Accessibility & Adjustments: We are happy to make reasonable adjustments throughout the recruitment process. Please let us know if you require any support to participate fully.

OVERALL PURPOSE OF THE POST

This strategic and outward-facing role will be instrumental in expanding the School’s network of supporters and maximising philanthropic income as we celebrate our Centenary in 2026. The postholder will take a leading role in identifying, cultivating, and securing new major donor relationships - building a strong and sustainable pipeline of prospects capable of making transformational gifts to support the School’s vision and long-term priorities as it seeks to uphold its global standing as a centre of performance excellence in classical dance from London base.

This position offers an exceptional opportunity for an experienced development professional to play a pivotal part in shaping the School’s next chapter. Working closely with senior leadership, the postholder will design and deliver innovative engagement strategies to attract new supporters, deepen relationships with key prospects, and communicate the School’s impact and ambitions with clarity and passion. The role requires a proactive and strategic relationship-builder with the confidence to engage high-level individuals and the insight to convert interest into enduring philanthropic partnerships in support of the future of the performing arts at the highest level.

CONTRACT TERMS

Hours: 35 hours per week, Monday - Friday

Salary: £45,000 per annum

Location: Upper School, Covent Garden

Start Date: March/April 2026

Annual Leave: 30 days per annum

MAIN DUTIES

Donor Cultivation and Relationship Management

• Build and nurture strong, long-term relationships with new and existing supporters through personalised engagement strategies informed by the Head of Development
• Represent the School at meetings, events, presentations and functions to cultivate connections with prospective donors
• Collaborate with senior leadership and the Donor Relations Team to ensure high-level donors are onboarded seamlessly and receive tailored stewardship and recognition.

Strategic Fundraising Planning

• Develop and implement strategies to attract new major donors, aligning with the School’s fundraising priorities for UK in-year activity, as well as USA and Asia development
• Work with senior leadership to set fundraising targets, track progress, and report on performance across each giving level prioritising annual donations of £50k+ per annum.

Proposal Preparation

• Collaborate with content, communications and marketing team colleagues to create compelling materials that articulate the School’s mission and strategic priorities
• Contribute to the planning and delivery of fundraising campaigns, events, and initiatives to engage, cultivate and convert prospective supporters.

Prospect Research and Identification

• Maintain and update the active prospects pipeline, ensuring all opportunities are tracked and appropriately prioritized with touchpoints and assigned relationship leads
• Contribute to the invitations tracker to ensure all prospects are engaged with in a systemised and relevant way according to location, interest, propensity to give.

Monitoring, Reporting, and Analysis

• Maintain accurate records of donor engagement and interactions in the CRM system improving and refining systems and processes as part of a growing department
• Monitor progress against fundraising targets, providing regular reports and insights to senior leadership on pipeline value from identification to stewardship stages
• Analyse donor trends, sector insights and curate feedback to refine engagement strategies.

Team Collaboration and Leadership

• Work closely with colleagues across Development and the Senior Leadership Team as well as Artistic and Academic staff to refine the propositions and align fundraising priorities
• Host year-round events with the Development Team to enable all prospect engagement
• Mentor and support junior staff involved in development activities where appropriate.

PERSON SPECIFICATION

Essential Criteria:

• Proven experience in donor cultivation and relationship management - Demonstrated success in building and sustaining 5 and 6 figure annual relationships with major donors and key stakeholders.
• Strong organisational and project management skills - Capacity to manage multiple donor relationships, events/projects, and fundraising initiatives simultaneously, while maintaining attention to detail in a dynamic office environment.
• Strong strategic fundraising expertise - Ability to design, implement, and evaluate fundraising strategies that align with institutional priorities and deliver measurable outcomes.
• Excellent communication and interpersonal skills - Skilled at engaging and influencing diverse audiences through persuasive written and verbal communication, including at senior levels.
• Proficiency in proposal and campaign development - Experience preparing compelling fundraising proposals, campaign materials, and event strategies that inspire donor support.
• Analytical and reporting skills - Ability to monitor, interpret, and report on fundraising performance, donor trends, and engagement metrics using CRM and data analysis tools.
• Collaborative teamwork - Proven ability to work effectively across departments and with senior leadership, collaborating with colleagues to achieve shared goals.
• Ethical commitment and alignment with institutional values - Demonstrated integrity, discretion, and commitment to advancing the mission and values of the School through responsible fundraising practices.

Desirable Criteria:

• A knowledge and appreciation of ballet, the arts, performance, elite sport
• Understanding of 501c3 and Endowment Fund structures
• Previous experience of using Salesforce.

SAFEGUARDING DUTIES & RESPONSIBILITIES:

The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:

• To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
• To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
• To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
• To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate.

This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised and updated in consultation with the post holder to reflect appropriate changes.

We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.

Would you like to use your partnership-building skills to make a difference in the lives of learning disabled and autistic young people?

Are you an experienced fundraiser looking for an opportunity to help shape new business opportunities?

This is a new role in the organisation to help us meet the growing need for a safe space for learning disabled and autistic young people to thrive in. You will play an important role in shaping our new business offer and work closely with the Fundraising and Communications Manager to grow our corporate income, partnerships, and major donor income streams. 

Key responsibilities: 

• Contribute to and help deliver our new business strategy in line with our organisational priorities 

• Actively pursue and create new opportunities for Caxton’s fundraising 

• Develop a new business pipeline by researching and building relationships with companies whose values align with our work 

• Design and deliver tailored cultivation journeys to convert prospects into high-value partners 

• Prepare clear proposals, pitch decks and budgets to support partnership development 

• Work closely with the Fundraising and Communications team to create materials and pitches for potential and existing partners 

• Maintain accurate records of all partnership activity on our database to support good stewardship, forecasting and reporting 

General requirements: 

• To amplify the voices of learning disabled and autistic young people

• To ensure that no young person suffers discrimination in access to provision as a result of their gender, ethnic identity, sexuality, disability and/or social background.

• To work within and according to Caxton Youth Organisation’s policies and procedures. 

• To work in a supportive manner with the staff team, volunteers, and trainees.

• To undertake training relevant to the post, as identified through supervision. 

Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups. 

Person Specification 

Essential 

• Experience of moving fundraising relationships through a pipeline from identification to active supporters.

• Significant and demonstrable experience of building five figure partnerships.  

• Good, demonstrable knowledge of commercial sector and how to access decision makers.  

• Working to KPI’s and annual targets 

• Understanding and experience of brand and strategic charitable partnerships and/or Charity of the Year style partnerships 

• Demonstrable experience of supporter relationship management to aid retention, maximise income and secure repeat support 

• Strong organizational skills and attention to detail 

• Excellent written and verbal communication skills 

• A proactive, can-do attitude and willingness to learn 

Desirable 

• An understanding of challenges faced by learning disabled and autistic young people

Personal Attributes and Other Requirements 

• Strong sense of collaborative work, excellent communication and interpersonal skills. 

• Highly motivated, curious and thoughtful 

• Self-starter, able to use own initiative to show insight and manage competing deadlines. 

• Is dependable and professional. 

Caxton Youth Organisation:  

Caxton Youth Organisation is the only specialist youth club of its kind for learning disabled and autistic young people in Westminster aged 11 to 25. There is nowhere quite like Caxton Youth Club; that’s what the young people we work with and their families tell us, and we passionately believe it too. 

Caxton has been around for 77 years, quite something for a small but mighty charity, and our longevity says so much about the importance of the services we provide to ensure young people with disabilities in Westminster are able to advance in their personal development, develop a sense of belonging in our community, and lead independent and fulfilling lives. 

The majority of our work is delivered at our dedicated youth club in South Westminster. Our youth work team focus on young people’s social and emotional wellbeing, independence, employability, creating community and opportunities, social action and health & getting active. All these topics are explored during weekly youth club sessions which take place in the evenings, and young people are supported to attend thanks to our very own Caxton minibus which collects and drops participants home across the borough. During school holidays we run trips, including residential trips, giving our members the opportunity to experience life outside London, and parents and caregivers some much needed respite.

Essential Safer Recruitment Criteria 

1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties. 

2. The candidate must be able to provide at least two relevant references prior to taking up the post. 

Application Process: 

Please submit your CV and cover letter outlining your suitability for the role through Charity Jobs before the closing date. We will be doing rolling interviews as we receive applications.

We will host first-stage interviews the week of the 26th of January. 

Applicants must have the legal right to work in the UK. You will also be required to work from our London office/clubrooms at a minimum of once a fortnight, preferably once a week, as part of our hybrid arrangements