We are looking for an Employment & Development Coach for our thriving small charity helping adults with enduring mental health difficulties. The coach encourages service users into employment, training, education, volunteering and new activities to boost confidence and self-esteem, using a goal-oriented approach.  

This role is 8 hours per week over 2 or 3 days (Monday, Tuesday and Thursday). The post is fixed for 5 years, with 3 years remaining. 

Salary £21,000 - £23,000 FTE depending on experience (Pro rata £4,800 - £5,250), with option to include pension.  

You will have previous experience in more than one of these areas: mental health; working with vulnerable people, coaching, working in the charity sector or mentoring.  Good local knowledge would be an advantage.  

We seek a highly motivated, well organised multi-tasker who is able to take ownership to deliver positive outcomes, work with a range of strategies, as part of a team, and with a caring, confident approach.  

Recruiting a part time Waking Night Support Worker to join our Mental Health service in Slough!

GBP £14,625 per annum, 30 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Hope Place is a new supported accommodation service located in Slough comprising 10 self contained rooms with a staff office on site. The service accommodates and
support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol
misuse issues and personality disorders.
Hope Place provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service is covered at night by designated Waking Night staff.
Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.
The service has a focus on enabling and utilise customers' skills. Amongst other responsibilities, the successful candidates will support service users to acquire
tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.

Job Overview:

Waking Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Provide phone support to the customers of our sister project Hope House and report to Hope House management accordingly
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead's professional boundaries policy

Casual work contract • Zero hour contract

Hours – dependant on assignment (various)

Bromley Mencap is an award winning local charity providing a wide range of services, activities and support for disabled people of all ages, their carers and families in the London Borough of Bromley.

A fantastic opportunity has arisen to join our supported employment service. We are looking to recruit job coaches to support and coach people with learning difficulties and/or physical disabilities who are in employment or training and help them to achieve sustainability within their chosen role.  

You will play a key role in facilitating each individual’s achievement through one to one work and ensuring relationships are built with employers. You will be required to negotiate and agree reasonable adjustments with employers on behalf of our clients.

The employment support is at various settings throughout Bromley, Bexley, South East and Central London.

Application packs with full job specifications are available on our website via the apply button.

RedbridgeCVS is a well-established and highly regarded umbrella body for voluntary and community organisations in the London Borough of Redbridge. We are a small, friendly team based in central Ilford just 20 minutes by train from Liverpool Street station.

We are seeking 1 enthusiastic and motivated professional to join us as a Social Prescribing Advisor. The role will focus on supporting residents referred by GP practices in Redbridge who might face low-level mental ill‐health, social isolation or complex social needs which affect their wellbeing.

As Social Prescribing Advisor, you will provide clients with one to one motivational support using behaviour change techniques as well as practical support to access community services to help improve their health and wellbeing.

The closing date for applications is 12 noon on 10th August 2020.

Please go to our website to download the job pack and return the completed application form via email.

We expect to interview the shortlisted candidates on 18th August 2020.

Creative Support is a national not-for-profit organisation which is looking to recruit warm and person centred individuals in your area to provide the highest standards of care to service users with support needs. We have a strong history of helping individuals with a wide range of needs to live independent and fulfilling lives, ensuring that our service users enjoy opportunities for personal development and engaging within their local communities.

We need energetic individuals to join our busy team to support 3 individuals with a learning disability and autism or epilepsy within their own flats in the Walkden area. Support is provided on a 1:1 basis when in the individual’s home or 2:1 basis when participating on community based activities.

You will need to work flexibly across a 24 hour rota and work with the upmost positive regard for the individuals we support. It is essential you have experience working in a social care environment and an understanding of positive behaviour support is desirable but not essential as training will be provided.

Recruiting for a part time Income and Rents Officer (12 month FTC) to join our Young Peoples service in Hounslow!

GBP 13,000 per annum, 20 hours per week (12 month FTC) plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Hounslow Young People Services is looking for a dedicated and target driven Income and Rents Officer who can maximise the service's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
Managing a patch of 75 units across our 6 sites, the post holder will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Personal qualities are as important in this role as work experience.
Working alongside Central Housing Officer and a large support team, the post holder will be responsible for overseeing the delivery of proactive and preventive income collection management to enable all of our customers to sustain their tenancies and develop finical management skills to prepare for independent living in the community. The post holder will be expected to meet tight rent collection KPI's and work in partnership with agencies such as Children Services, Social Services and LBH Housing teams to prevent evictions.
In order to effectively deliver the key accountabilities of the role, the post holder will need to work closely with Support Workers to empower customers to meet their rental responsibilities.
Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple rent accounts at one time.

We are flexible as to what hours are worked between Monday - Friday 9am - 5pm.

Key Responsibilities:

- Take responsibility for maximising rent collection across Hounslow Post holderng People services ensuring that rent collection targets are met and tenancies sustained
- Advise operational support team and work with the team to address arrears related activities, including holding surgeries with customers and staff, taking direct control of higher level and more complex arrears cases
- Work in partnership with Support staff and social service to ensure customers understand their rental responsibilities and agree with them how they will pay their rent
- Ensure that all sign ups within the services are done accurately on the correct type of tenancy and at the correct rent and service charge levels
- Lead on all Housing Benefit claims, support customers to apply for HB, support customers to apply for backdated HB if needed and make nil income HB claims if the customer does not have all their information
- Monitor rent accounts weekly for all customers checking for payments, Housing Benefit payments and actions needed.
- Regularly check local authority Housing Benefit portal to ensure payments are in place
- Ensure that there are effective and on going liaison processes in place with key agencies such as the housing benefit service , Department of Work and Pensions, the Job Centre and local debt advice agencies
- Lead on group and one to one workshops for customers to address any support needs relating to financial management, budgeting or maintaining a tenancy
- Develop and promote financial inclusion initiatives in the service such as advertising credit unions and local debt management advice services
- Follow up on all actions set out by the Housing Officer, liaise with support staff and management to ensure income collection is maximised and customers do not incur arrears
- Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
- Develop preventive arrears action plan for each customer and meet with Support staff to review problematic cases and action plans
- Proactively monitor all current and former accounts and make recommendations to the Housing Officer for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
- Liaise with Housing offer to prepare files and documents for legal action
- Accurately and comprehensively record all actions on the housing management system and use reports from the housing management system to manage cases and monitor performance
- Ensure that confidentiality and data protection is maintained throughout the service including all information held in whatever form
- Assist in the training of new support staff in the tenancy aspects of support for customers
- Any other relevant tasks as required by the Service Manager.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.