Jobs

Job Title: Deputy Service Manager 

Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City.  This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.

The Deputy service manager willjoin our management team toassist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smoothrunning of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children. 

A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service

Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services

As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 September 2026

Interview Date: 8 and 9 September 2026 - The interview will be in person – venue to be confirmed at interview invite stage

Help shape the future of access to justice in North Wales.

Permanent | 3 days per week (0.6 FTE)

£45,000 pro rata (£27,000 actual salary)

Based in Llandudno Junction (minimum two days per week in the office)

North Wales Community Law is a young and ambitious charity with a simple vision: that everyone in North Wales should have access to the legal advice they need to uphold their rights, challenge injustice and improve their lives.

Since opening in 2023, we’ve established a housing legal aid service, developed strong partnerships across Wales and the UK, and built a growing reputation for high-quality, community-based legal advice.

We’re now looking for an experienced charity leader to work alongside our Board of Trustees to lead the next phase of our development.

This is a varied role combining strategic leadership, governance, fundraising, partnership development and organisational management. You’ll work with a committed team, an engaged Board and a wide range of partners to build a financially sustainable organisation that delivers lasting impact for communities across North Wales.

We’re looking for someone who:

• Has significant senior leadership experience within the charity sector
• Enjoys working closely with trustees and supporting good governance
• Has a track record of fundraising and organisational development
• Can combine strategic thinking with practical delivery
• Is passionate about social justice and access to justice.

If you’re excited by the opportunity to help shape a growing organisation and build something with lasting impact, we’d love to hear from you.

Closing date: Thursday 17 September 2026, 12noon

About the role

This is an exciting opportunity for someone who wants to contribute to our vision to make sure that everyone in North Wales has access to the services and expertise they need to uphold their rights, fight inequality and challenge injustice.

We are looking for an experienced charity leader to provide strategic and operational leadership to North Wales Community Law. Working closely with an ambitious Board of Trustees, you will lead the organisation through its next phase of development, ensuring financial sustainability, strong governance and high-quality legal services while building partnerships and growing our impact across North Wales.

Duties

Organisational Leadership and Governance

• Lead the organisation in line with its vision, mission and values
• Act as principal adviser to the Board of Trustees, supporting effective governance and helping trustees discharge their legal and strategic responsibilities
• Build a productive relationship with the Chair and ensure trustees receive timely, highquality information to support decision-making
• Work with the Board to develop, implement and review the organisation’s strategy
• Ensure high standards of governance, compliance & organisational assurance, including risk management & adherence to charity, company, employment & legal requirements
• Ensure effective governance systems, including delegated authority, policies and decision-making processes
• Work with external advisers, including auditors, legal advisers and compliance specialists, where appropriate
• Lead organisational planning, ensuring resources are aligned with strategic priorities

Finance and Sustainability

• Lead financial management, budgeting and long-term sustainability
• Lead income generation, fundraising, contract management and funder relationships
• Monitor organisational performance, finances and risk, reporting regularly to the Board
• Work with the Team Leader to ensure legal services meet contractual, funding and quality requirements

HR and Organisational Systems

• Lead people management, ensuring effective recruitment, performance management and staff wellbeing
• Develop and maintain effective HR policies, systems and good employment practice
• Foster a positive, inclusive and values-led organisational culture

Performance Monitoring and Reporting

• Ensure effective systems are in place to monitor organisational & service performance
• Provide clear, accurate reporting to the Board on performance, risk and impact

Community Engagement

• Lead the organisation’s community engagement and outreach strategy, ensuring services reach communities most affected by poverty, discrimination and disadvantage
• Develop strategic partnerships with community organisations, local authorities and other stakeholders to improve access to services
• Ensure community engagement supports organisational sustainability, contractual requirements and organisational objectives

External Relations and Partnerships

• Represent the organisation externally at local, regional and national level
• Develop strategic partnerships and collaborations
• Promote the organisation’s profile and influence

Person Specification

Leadership

• Significant experience in a senior leadership role within a charity or not-for-profit organisation.
• Ability to balance operational delivery with long-term strategic development.

Finance and Fundraising

• Demonstrated experience of managing budgets and financial planning
• Experience of assessing financial risk and making informed decisions
• Experience of income generation and fundraising
• Experience of managing funded contracts and funder relationships

Governance

• Significant experience of working closely with a Board of Trustees or equivalent governing body
• Experience of preparing Board papers and presenting complex information clearly
• Good understanding of charity governance, trustee responsibilities and good governance practice
• Experience of developing organisational risk management and assurance processes

People Management

• Experience of line management, performance management including ability to work effectively with specialist leads (e.g. legal, finance)
• Strong commitment to staff wellbeing and positive organisational culture
• Ability to lead inclusively and promote equality, diversity and inclusion
• Experience of developing HR policies, systems and good employment practice

External relationships

• Excellent communication and relationship-building skills
• Ability to represent the organisation credibly with external stakeholders
• Experience of partnership working and stakeholder management

Personal Commitment

• Strong commitment to social justice and the organisation’s mission
• High levels of integrity, resilience and professionalism
• Ability to work collaboratively while holding others to account

Desirable Criteria

• Experience of working in or with the not for profit legal advice sector
• Knowledge of the Legal Aid regime and publicly funded legal services
• Ability to work in Welsh (spoken and/or written)

To Apply

If you would like an informal discussion about the role this would be welcomed.

The deadline for applications is 12noon on Thursday 17th September 2026.

Please apply with your CV and a cover letter of up to two pages. You should email this. First interviews will be held online in late September. Candidates who are successful at first stage will be invited to a final in person interview.

We recognise the value of diverse perspectives in our work and encourage applications from people of all backgrounds, communities, identities and experiences, including those with
personal experience of the inequalities and injustices we seek to address.

If you require any reasonable adjustments as part of the recruitment process, please let us know by emailing.

We look forward to hearing from you.

As a Domestic Abuse (DA) Team Leader, you will lead the team of DA Practitioner’s and our Armed Forces Independent Domestic Violence Adviser’s (IDVAs). You will be responsible for overseeing risk assessments, safety planning and case management, working within Trevi’s Domestic Abuse Team.

About the role

This role focuses on empowering women and families to improve their safety, wellbeing, and independence. The successful candidate will lead the team to provide support through emotional support, practical guidance, advocacy, and access to specialist services which will include legal resources, employment, education, finances, benefit support and group work.

 What you will do 

·   Supervise DA Practitioners, & Armed Forces IDVAs, providing daily guidance, case management oversight, and supervision

· Providing constructive feedback, conducting appraisals, and managing employee performance

· Lead on high-risk cases, ensuring comprehensive risk assessment (e.g., DASH) and safety planning for victims

What you will bring 

· Experience of working in domestic abuse delivery service

· IDVA Qualified

·       Ability to prioritise, work independently, and reflect on practice

· Strong communication and organisational skills

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Mental Health Support Administrator
Reference number: 375
Reports to: Resources Lead
Salary: £24,785 per annum
Contracted hours: Full-Time, 37.5 hours per week
Contract length: Permanent
Working base: Stevenage Wellbeing centre – with flexibility to travel to other centres across Hertfordshire if required.

We have a vacancy for a Mental Health Support Administrator to join our team.

As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind Network (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.

About Us

Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18-year-olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.

Key responsibilities

• To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
• To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
• To complete and process referral forms, liaising with Service Users and colleagues
• To accurately record client information onto the database.
• To support the smooth running of the Wellbeing Centres
• To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
• To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
• To maintain the notice boards with relevant and up to date information

The successful candidate will have knowledge of Microsoft Office, Excel spreadsheets, Word documents, excellent interpersonal skills to include a welcoming telephone manner, the ability to remain calm in crisis situations with clients and will be able to prioritise work with minimum supervision, meet deadlines and work simultaneously on a variety of tasks.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Thursday 20th August 2026.
Interviews to be held week commencing 24th August.
N.B. Please quote reference number 375 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Female Care Support Worker

Make a Difference. Change Lives. Start a Career That Matters.

Female applicants only. This role is based within an all-women's service and is exempt under Schedule 9, Part 1 of the Equality Act 2010.

Are you a caring, positive person who wants to make a real difference? You don't need previous care experience, just the right values, a willingness to learn, and a passion for helping others.

At Peabody, you'll support women to live independently, build confidence, achieve their goals, and enjoy the life they choose. Every day is different, and every day you'll have the opportunity to make a meaningful impact.

What You'll Do

• Support women with daily living, wellbeing, and personal care
• Encourage independence, choice, and confidence
• Help people access activities, interests, education, and their local community
• Create a safe, welcoming, and supportive environment
• Work alongside families, professionals, and colleagues to achieve positive outcomes

What We're Looking For

• Kind, compassionate, and reliable people
• Great communicators who enjoy working with others
• Positive and resilient individuals who want to make a difference
• Flexible team players with a genuine desire to help people thrive

Essential Requirements

✅ Full UK Manual Driving Licence ✅ Enhanced DBS Check

Why Join Peabody?

• 25 days annual leave plus bank holidays
• Excellent training and career development
• Up to 10% pension contribution
• Life assurance (4x salary)
• Employee discounts and wellbeing support
• Two paid volunteering days every year

This is a 24/7 service, so you'll need to be flexible to work shifts, including evenings, weekends, bank holidays, and sleep-in/night shifts.

If you're looking for a rewarding role where you can truly change lives while developing a career you'll be proud of, apply today.

Interviews will take place in person on 25 August 2026.

Personal Assistant to the Chief Executive
Salary: £31,126 per annum
Location: Norwich - Hybrid working
Hours: 37.5 hours per week
Contract: Permanent

About East Anglian Air Ambulance

East Anglian Air Ambulance is a life-saving regional charity delivering critical emergency care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond.

With two state-of-the-art helicopters and a fleet of critical care vehicles, our expert teams of doctors and paramedics bring advanced pre‑hospital emergency medical care directly to people where and when they need it most.

About the role

We're looking for an organised, proactive and highly professional Personal Assistant to support our Chief Executive in a pivotal role at the heart of East Anglian Air Ambulance.

This is far more than diary management. You'll be the person who keeps the Chief Executive's office running smoothly, bringing structure, organisation and oversight to a busy and varied workload. Working closely with the Chief Executive, Executive Team and Board of Trustees, you'll help ensure priorities are managed effectively, governance responsibilities are delivered and important projects continue to move forward.

You'll coordinate meetings and governance activity, prepare briefings and correspondence, manage competing priorities and ensure actions are followed through to completion. You'll also play a key role in supporting our Trustees, helping to maintain governance records and acting as a trusted point of contact for colleagues across the charity.

This is an opportunity for someone who enjoys building strong relationships, working with senior stakeholders and bringing calm organisation to a fast-paced environment. You'll be trusted with highly confidential information, expected to use sound judgement and encouraged to identify better ways of working that support both the Chief Executive and the wider organisation.

You'll already have experience supporting senior leaders in an administrative, executive assistant or governance-focused role and be confident managing multiple priorities while maintaining excellent attention to detail. You'll be a strong communicator, capable of building effective relationships with colleagues, Trustees and external stakeholders, and comfortable drafting professional correspondence on behalf of senior leaders.

We're particularly interested in candidates who can demonstrate:

• Excellent organisational and prioritisation skills
• Strong written and verbal communication skills
• The ability to handle confidential information with discretion and professionalism
• Confidence working with senior stakeholders and building trusted relationships
• Strong Microsoft Office skills
• A full UK driving licence and the ability to travel across East Anglia when required

This role will be worked a minimum of 3 days a week from our Norwich (or Cambridge, on occasion) office and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of Norwich.

Closing Date: Wednesday 19th August (9am)
Interview Date: Wednesday 26th August (Helimed House, Norwich)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

No agencies please.

Financial Controller

This is an exciting role for a motivated self-starter, who is keen to make a key contribution to delivering financial strategy and has a well-rounded business partnering approach to delivering Finance solutions.

Join an education charity that believes that every young person can make the most of education, unlocking their potential and creating a fairer society.

Position: Financial Controller

Location: London/Hybrid

Contract: Permanent

Salary: £47,000 to £52,000 depending on experience, plus £3,000 London Weighting (where applicable)

Hours: Full-time, 37.5 hours (we welcome requests for flexible working arrangements)

Close Date: 2 September 2026. Please note this role may close sooner than advertised if a suitable candidate is found.

Interview Date: 11 & 14 September 2026

About the Role

The organisation has ambitious plans to grow and is looking for a Financial Controller to build strong foundations in relation to financial literacy and commercial awareness across the organisation whilst working closely with the Executive. This role will be crucial in supporting the Chief Operating Officer to deliver strategic plans over the next five years.

This role will give you the opportunity to build strong relationships across the organisation and provide outstanding customer service to various stakeholders. 

Given the relative size of the organisation, this is a broad role, encompassing many different aspects of Finance and therefore will provide an amazing opportunity for the right candidate to develop a broad Finance skillset. 

Role areas of responsibility include:

• Financial Management and Finance Business
• Financial Control and Reporting
• Treasury Management 

About You

We are looking for someone who holds a professional accounting qualification (e.g. ACA/ACCA/CIMA), including newly qualified accountants with sufficient experience. Finance professionals that have sufficient relevant experience and are close to becoming fully qualified may also be considered. 

You will also have:

• Relevant experience within the not-for-profit sector.
• Strong understanding of and practical application of Charities SORP and FRS102 requirements.
• Demonstrable business partnering experience, preferably in a similar size organisation and business model.
• Strong financial control, management accounting and reporting experience.
• Strong analytical and problem-solving skills.
• Ability to adapt and influence change.
• Advanced Excel skills and experience using a range of financial reporting tools.
• Experience of using a range of accounting software (Xledger desirable).
• Good working knowledge of MS Office programmes.
• Desire to pro-actively learn about AI and its application to finance activities.

About the Organisation

Join an organisations that believes that every young person should have the opportunity to fulfil their potential and make the most of their education. The team are passionate about reducing the educational barriers students face, helping them to pursue a career in their chosen field and follow their dreams. 

Benefits include:

• 25 days annual leave p.a. (pro rata), Bank Holidays and Winter closure (5 days).
• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
• Employee Assistance Programme, a 24-hour helpline for staff.
• Paid wellbeing day.
• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
• Interest-free travelcard loans.
• Cycles scheme loans.
• Two paid Volunteering Days.
• Employer’s pensions contributions (3%).
• CPD options with a business case aligned with strategic objectives.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Finance, Financial Controller, Finance and Operations, Finance Officer, Finance Manager, Accountant.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

FareShare Greater Manchester is a leading member of the UK's largest food redistribution charity.  Every year, millions of tonnes of perfectly good food go to waste while millions of people struggle to afford to eat.  We're changing that—redistributing surplus food to charities and community groups across Greater Manchester, helping to reduce food waste and tackle hunger. Join our team and be part of a movement that's making a real difference every day.

As a Warehouse Assistant, you'll be involved in the following activities: 

• Preparing customer orders by picking and packing them accurately and efficiently, ensuring excellent service for charities and community groups.
• Receiving, checking, organising and storing incoming food deliveries safely, maintaining an orderly warehouse and making the best use of available space.
• Monitoring stock levels and quality, reporting discrepancies, completing stock checks and helping to minimise food waste using the GLADYS stock management system.
• Supporting volunteers, employability programme participants and corporate volunteer groups by providing guidance, encouragement and practical training in warehouse tasks.
• Delivering a welcoming, helpful and professional experience for our customers, volunteers and visitors, responding to queries promptly and courteously.
• Working collaboratively with colleagues to maintain efficient warehouse operations, communicate handovers, identify improvements and report issues promptly.
• Maintaining high standards of food safety, health and safety, safeguarding, housekeeping and compliance, ensuring the warehouse is always safe, clean and audit-ready.
• Completing required operational records and monitoring activities accurately and comply with all organisational policies and procedures.

What We're Looking For

A proactive and reliable team player with excellent communication, customer service and organisational skills, experience working in a warehouse or similar operational environment, strong IT and numeracy skills, and the ability to prioritise workloads in a fast-paced setting.

You'll enjoy supporting volunteers and customers, be committed to maintaining high standards of safety and accuracy, and be physically able to lift loads of up to 25kg. Experience working with volunteers or people with additional needs, and relevant food hygiene or forklift qualifications are desirable, although comprehensive training will be provided.

Role Purpose 

The Chief Executive Officer will provide strategic, operational and values-led leadership for Home-Start Norfolk, ensuring the charity delivers its mission, supports its families effectively and remains financially sustainable. Working closely with the Board of Trustees, the CEO will lead the organisation’s strategy, people, services, partnerships, governance, income generation and volunteer strategy, while acting as an ambassador for the charity and its work. 

Key Responsibilities 

Strategic Leadership 

• Lead the development and delivery of the charity’s strategic plan in partnership with the Board of Trustees. 

• Translate the charity’s vision, mission and values into clear priorities, measurable objectives and effective operational plans. 

• Identify opportunities for growth, innovation, collaboration and improved impact. 

• Ensure services and activities remain responsive to beneficiary needs and changing external circumstances. 

Governance, Compliance and Risk 

• Support the Board of Trustees to fulfil its governance responsibilities through clear reporting, sound advice and timely information. 

• Ensure the charity complies with charity law, company law where applicable, employment law, fundraising regulation, data protection requirements, safeguarding duties and all relevant regulatory obligations. 

• Maintain a robust approach to risk management, internal controls, policies and procedures. 

• Promote transparency, accountability and ethical decision-making across the organisation. 

Financial Leadership and Income Generation 

• Provide overall leadership for financial planning, budgeting, forecasting and long-term sustainability. 

• Work with trustees and senior colleagues to ensure resources are used effectively and in line with charitable objectives. 

• Lead the development of a diverse and resilient income strategy, including grants, trusts and foundations, individual giving, corporate partnerships, contracts and other appropriate income streams. 

• Maintain strong relationships with funders, commissioners, donors and supporters, ensuring excellent stewardship and reporting. 

Service Delivery, Quality and Impact 

• Ensure the charity delivers high-quality, safe and effective services that achieve positive outcomes for families. 

• Embed continuous improvement, evidence-based practice and meaningful beneficiary involvement. 

• Oversee monitoring, evaluation and impact reporting to demonstrate the value and effectiveness of the charity’s work. 

• Champion safeguarding, inclusion, accessibility and dignity in all areas of service delivery. 

• Comply with Home-Start UK’s Quality Audit Policies and Process, to ensure the charity maintains a high standard of quality assurance. 

People, Culture and Organisational Development 

• Lead, support and develop the senior leadership team and staff, creating a positive, inclusive and high-performing culture. 

• Ensure the charity has the right structures, systems, skills and capacity to deliver its strategy. 

• Promote wellbeing, learning, accountability and collaboration across the organisation. 

• Ensure effective HR, performance management and recruitment practices are in place. 

Volunteer Leadership 

• Provide strategic leadership for the development and delivery of the charity’s volunteer strategy, ensuring it supports organisational priorities and beneficiary needs. 

• Oversee effective volunteer recruitment, induction, training, supervision, support, retention and recognition. 

• Ensure volunteers are valued, well-supported, appropriately deployed and able to contribute safely and confidently to the charity’s work. 

• Develop a sustainable volunteer workforce plan, identifying current and future volunteer capacity, skills and support requirements. 

• Promote a positive volunteering culture that reflects the charity’s values and strengthens engagement, inclusion and community connection. 

External Relations, Partnerships and Advocacy 

• Act as the public face and senior ambassador for the charity, representing it with credibility and confidence. 

• Build and maintain strong relationships with beneficiaries, partners, funders, commissioners, local communities, statutory bodies and sector networks. 

• Raise the charity’s profile and influence through effective communications, thought leadership and advocacy. 

• Promote collaboration and partnership working to extend reach, improve outcomes and strengthen sustainability. 

Tenancy Sustainment Project Worker
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 2-year 9-months Fixed Term
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge

About Us 

Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services.  National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.

Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.

Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street.

About you and the Role 

The Tenancy Sustainment Project Worker will provide targeted, practical and relational support to individuals who have recently secured accommodation or who are at risk of losing their tenancy. This is an outreach-focused role, working proactively with people in community settings, partner agencies, drop-ins and other accessible locations to maintain engagement and offer support where it is most appropriate.

The role may occasionally involve contact in or around accommodation settings, but this would usually be planned and supported alongside other services where appropriate. The role will focus on preventing repeat homelessness by helping people stabilise their housing, understand and manage the responsibilities of a tenancy, and build the confidence and skills needed for independent living. Working in trusted community settings and in partnership with statutory and voluntary sector services, the postholder will act as a critical bridge between vulnerable individuals and the support systems available to them.

Key Responsibilities

• Provide outreach-based casework and practical tenancy support, working one-to-one with people who have recently moved into accommodation or who are at risk of tenancy breakdown, including proactive engagement in community settings, partner agencies, drop-ins and other accessible locations. Where accommodation-based contact is required, this would usually be planned in advance and supported alongside other services where appropriate.
• Support clients with the practical responsibilities of sustaining a tenancy, including rent payments, benefits, income, household bills, budgeting, financial planning, accessing furniture grants, home furnishing schemes and other resources needed to establish a safe and settled home.
• Develop clients’ independent living skills and confidence, helping them build routines, manage their home, solve problems, understand tenancy expectations and gain the skills needed to live independently over the longer term.
• Provide housing information, homelessness prevention support and advocacy, supporting clients to understand their rights and responsibilities and liaising with landlords, relevant local authorities and local authority housing services where there is a risk of eviction or difficulty navigating housing systems.
• Connect clients with wider welfare, specialist and community support, including benefits guidance, financial information, employment and training opportunities, Wintercomfort’s wider services, and specialist partners such as legal aid services where appropriate.
• Work collaboratively and maintain effective outreach casework practice, building trusted relationships with people experiencing housing crisis, poor mental health or disengagement from services, using proactive and flexible engagement methods to maintain contact, while keeping accurate records and contributing to monitoring the impact of tenancy sustainment support.
• To ensure that accurate records are kept, documenting the support services provided to Wintercomfort’s service users on Inform. Ensuring that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports and deliver impactful case studies to funders.

One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.

If you choose to come and work with us, you will find that we offer: 

• Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision. 
• A supported work environment – You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these. 
• Training – We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role. 

Closing date: Thursday 27th August 2026

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors. 

No agencies please. 

We are excited to be recruiting into our Wellbeing Coaches team for a young person’s Mental Health Coach. Our Mental Health coaches work 1:1 with young people to build resilience and develop coping strategies for improving mental health and wellbeing, offering a trauma-informed combination of practical and emotional support.

We believe each young person is unique, and benefits from a tailored approach to support - so you might spend a session exploring emotion language with one young person and then accompany another one to a GP appointment. You’ll also have opportunities to share your expertise with our colleagues by delivering training and coaching sessions for those working in our housing and support services. 

This is a permanent role. We are seeking either qualified* mental health workers and/or applicants with significant and relevant experience of supporting people with mental health needs. If applying for the qualified role, please provide details of your qualification and confirm the name and contact details for the professional body/bodies you are currently registered with. 

*Relevant qualification in mental health at level 5 or above, alongside significant and relevant post qualification training and experience. E.g. Mental Health Nursing Registration, Occupational Therapist or registered therapist (with post qualification experience of working and training in a CAMHS/mental health setting); Social Work qualification with approved SW status. 

Please find full details of how to apply via our website in the advert below. The deadline for application submissions is 23:59, 08 September 2026.

We aim to build a more diverse workforce that reflects the young people we support, including those from migrant, refugee and asylum-seeking communities. We therefore warmly encourage applications from individuals who are currently under-represented at 1625, including people from ethnic minority backgrounds, Muslim and male candidates, and anyone with relevant lived experience.. 

If you need an adjustment to be made to any part of the recruitment process, please let us know as soon as possible. 

Who are we?
We are a leading youth homelessness charity based in the Southwest, working with over 1,500 young people. At 1625 we are driven by Social Justice and Passion: we strive to do something that matters and take pride in seeing the results of our work in social outcomes and improving young people’s lives.

How we work
At 1625 our work is rooted in Psychologically Informed Environments (PIE) and Trauma-Informed Practice (TIP). Our Psychologically Informed Framework shapes how we build relationships, use our spaces, and support young people. This means we prioritise safety, trust, collaboration, and understanding the impact of trauma in every interaction. You don’t need prior experience in PIE or TIP to apply - we’ll support you to learn and develop these approaches in the role. 
What you will be doing:

• Co-creating tailored 1:1 support for a caseload of young people experiencing mental health challenges.
• Upskilling colleagues to respond effectively to young people’s mental health needs.
• Collecting data on needs, to inform service design and future funding opportunities.
• Designing group and drop-in sessions for our high support accommodation services to raise awareness of positive mental health.

You will be in the Transitions & Resilience Team, and your line manager will be our Transitions & Resilience Service Manager.

Our Competency Development Framework sits at the heart of how we work at 1625. It links our values with the behaviours we expect to see in everyday practice and supports colleagues to learn, reflect and develop. It also means our recruitment is grounded in behaviours, not just experience, so applications, interviews and job profiles all focus on how we work, not only what we do. 

If you have transferrable skills and you are interested in this role, but you are worried about the application process, please get in touch with us. We encourage you to have an informal chat with the recruiting manager to discuss how your personal or professional experience and skills could be transferred to this role. Details of how you can do that are further down in this advert.

Contract details 

• Hours per week: 18.75 (this represents 0.5 FTE)
• Contract type: Fixed-term until 11 June 2027
• Pay: £33,143 - £35,412 (qualified) or £30,024 - £31,537 (unqualified) (pro rata based on 0.5FTE) NOTE: This is the current salary and does not include the NJC pay award that is currently pending. Presently, the Government / National Employers have made a pay offer of a 3.3% pay increase. Once an agreement is reached, the relevant % uplift will be backdated to the employment start date.
• The location: Central Bristol, with daily travel across Bristol and South Gloucestershire

Important dates

• Application deadline closes: 23:59, Tuesday 08 September 2026.
• If you have not heard from us by the end of the day on Monday 14 September 2026, please assume that your application has been unsuccessful on this occasion.
• Interviews are on Monday 21 September 2026. 

Application information
Ready to see yourself in this rewarding role? We can’t wait to hear from you.

• To access the Job Pack and submit an application, please visit our website.
• You will be asked to answer 4 questions at the top of the Word application form. These are required to ensure your application can be shortlisted.
• Please note the online e-application form cannot be saved so we recommend you prepare your Word application form before you start filling in the e-form.
• Please get in touch with us if a hard copy of the application form would be preferred. We will organise a time for you to collect it from and return it to our main office in Old Market. An online application will then be created for you. 

Contact us

• Please see our website for more information.

A few benefits at 1625:
In return for your dedication, we offer:

• Regular clinical supervision
• A generous annual leave entitlement of 30 days per annum plus all Bank Holidays.
• Employee Health Cash Plan with HSF.
• A supportive and approachable team with an emphasis on colleague wellbeing.
• “Colleagues are valued and supported, people like working at 1625ip and you can tell that by the culture and atmosphere in the offices.”, Colleague Wellbeing Survey 2025.
• “I feel genuinely so proud to and really feel that the values and motivation behind the work we do aligns with who I am and who I want to be.” See what other colleagues have said about their career development with us, on the vacancy page of our website.
• 1625ip is a Disability Confident Employer.

Equitable opportunities for everyone
We believe those with a criminal record should have an equal chance to become employees or volunteers and encourage applications. 

As an organisation who safeguard and promote the safety and welfare of children, young people and adults at risk, any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) check. Successful candidates will need to provide our organisation with sufficient documentation to prove ID. We comply fully with the DBS code of practice and undertake to treat all applications for positions fairly. For successful candidates with a criminal record, a risk assessment process will take place with the recruiting manager.

We also pride ourselves on being an equitable opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. We have committed to being a Disability Confident Employer, and have made the Menopause Workplace, Mental Health at Work, and Bristol Equality Charter pledges.

Please see our Policies section on the website, for further information.

Housing Project Worker
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 2-year 9-months Fixed Term
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge

About Us

Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services.  National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.

Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.

Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street.

About you and the Role

This is a full-time community outreach and homelessness prevention role, working as part of the Wintercomfort tenancy sustainment and homelessness prevention project worker team. The Wintercomfort Housing Project Worker will provide practical, person-centred, housing-related support for people identified through community outreach and within Overstream House who are homeless or at risk of homelessness.

The postholder will deliver frontline casework, advocacy and practical support to help vulnerable individuals secure, maintain and transition into safe, independent living. This will include supporting people to understand the options available to them, complete practical tasks, access appropriate services, strengthen housing stability and work with local partners to prevent housing crises from escalating.

Key Responsibilities

• Community and Centre-Based Engagement – Build trusting relationships with people in familiar community settings and within Overstream House, including those who may feel unable to approach statutory services independently. Engage people at the earliest possible stage, identify practical support needs, and offer approachable, consistent support that encourages ongoing participation.
• Housing-Related Support and Homelessness Prevention – Provide practical housing-related support and homelessness prevention assistance while recognising that the charity does not provide formal housing advice to people at risk of losing their accommodation. Supporting individuals to gather information, complete forms, attend appointments, understand correspondence and access appropriate statutory, voluntary or legal services where specialist advice is required.
• Casework, Advocacy and Practical Support – Manage a caseload of people with varied and sometimes complex needs, providing one-to-one support, clear action planning and regular follow-up. Liaise with landlords, local authority housing teams and other agencies, accompany people to appointments where appropriate, and help individuals navigate housing-related processes, benefits, financial support, grants and wider welfare systems without providing regulated or specialist advice.
• Partnership Working and Referral Pathways – Develop and maintain productive working relationships with local authority services, landlords, voluntary sector partners, legal advice providers and internal charity services. Make timely referrals into welfare, counselling, women’s services, wellbeing support, training opportunities and other specialist provision where further advice or support is required.
• Safeguarding, Risk and Complex Needs – Recognise and respond appropriately to safeguarding concerns, mental health issues and other factors that may affect a person’s ability to engage with support. Work within organisational policies and professional boundaries, ensuring that risks are identified, recorded and escalated when necessary.
• Housing Stability and targeted intervention – Provide support to service users to both secure new accommodation and sustain their current homes, including mediation with landlords, accessing legal support, addressing anti-social behaviour. A core focus involves identifying high-risk groups and delivering targeted trauma informed interventions to those navigating complex mental health challenges, dual diagnosis, or substance misuse, as well as individuals fleeing difficult circumstances or leaving prison, hospital or care systems.
• Records, Outcomes and Service Development – Maintain accurate, timely and confidential case records on Inform, monitoring activity and outcomes to demonstrate the impact of the outreach programme. Contribute to service learning, identify gaps in provision, and support the development of effective community-based responses to homelessness and housing insecurity and deliver impactful case studies for funder reports.

One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.

If you choose to come and work with us, you will find that we offer:

• Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision.
• A supported work environment – You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these.
• Training – We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role.

Closing date: Thursday 27th August 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.

No agencies please.

START are recruiting for an Operations Manager.

Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)

About Us

START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.

Job Overview

We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.

Core Responsibilities

As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.

This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.

Additional Information

If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.

Closing date for receiving applications will be Tuesday 25th August 2026 at 12 noon.

Interested?

If you believe you have the right skills and experience to join our exemplar charity, please apply in writing with an up to date CV and a supporting statement which outlines your suitability for the role in line with the attached person specification. It will be sent automatically to us. 

START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation

No agencies please.

Women’s Housing Project Worker
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 2-year 9-months Fixed Term
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge

About Us

Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services.  National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.

Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.

Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street.

The Women’s Project at Wintercomfort is dedicated to empowering vulnerable women from diverse backgrounds who are at risk of or experiencing homelessness. Our objective is to provide comprehensive support across various critical areas, including assistance with domestic and sexual abuse, housing, benefits, debt management, and employment.

About you and the Role

An experienced Women’s Housing Project Worker dedicated to delivering outreach-led, trauma-informed support for women who are homeless, at risk of homelessness, experiencing domestic abuse or facing multiple disadvantage.

The role will focus on building safe and trusting relationships in community settings, with additional support delivered within the centre where appropriate, helping women access services, address housing-related barriers and work towards safe accommodation, tenancy sustainment, wellbeing and independence. The post provides practical housing-related support, signposting, liaison with partner agencies and sustained casework.

Key Responsibilities

• Outreach-Led Engagement – Prioritise proactive community outreach to identify and engage women who may be hidden, isolated, at risk, reluctant to approach services or unable to safely disclose their situation. Build safe, trusting and professional relationships through consistent contact in community settings, with additional support available within Overstream House where appropriate.
• Practical Housing-Related Support – Provide practical housing-related support to women who are homeless or at risk of homelessness, including support to gather information, complete forms, understand correspondence, prepare for appointments and access appropriate statutory, voluntary or legal services where specialist advice is required.
• Casework and Action Planning – Manage a caseload of women with varied and often complex needs, agreeing clear action plans, reviewing progress and providing sustained follow-up after initial contact. Support women to work towards safe accommodation, tenancy sustainment, improved wellbeing, increased confidence and greater independence.
• Safeguarding and Trauma-Informed Practice – Deliver trauma-informed, strengths-based and person-centred support that promotes safety, choice and empowerment. Recognise and respond appropriately to safeguarding concerns, domestic abuse, mental health needs and other risks, working within professional boundaries and organisational procedures.
• Women-Only Group Sessions and Independence Support – Deliver women-only group sessions and workshops, either directly or through partner organisations, that promote independent living, tenancy sustainment, financial capability and confidence. Support and signpost women to access education, training, volunteering and employment opportunities where these contribute to long-term housing stability and independence.
• Partnership Working and Referrals – Develop effective working relationships with domestic abuse services, local authority housing teams, landlords, housing providers, education and training providers, health and wellbeing services, legal services and voluntary sector partners. Support coordinated responses, make timely referrals and build strong partner relationships that extend beyond attendance at drop-in sessions
• Records, Monitoring and Service Development – Maintain accurate case records, outreach records, risk information and outcome data on Inform in line with organisational procedures and funder requirements. Contribute to monitoring, reporting and service learning, using evidence from outreach and casework to improve outcomes for women experiencing homelessness, domestic abuse or housing insecurity and deliver impactful case studies for funder reports.

One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.

If you choose to come and work with us, you will find that we offer:

• Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision.
• A supported work environment – You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these.
• Training – We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role.

Closing date: Thursday 27th August 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.

No agencies please.