Jobs

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Newham. No personal care or experience is required, just the right values.

£21,606 per annum, working 30 hours per week. The shift pattern for this role is 10 hour shifts 3 days per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Establishing a night-time routine

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

• Enjoys social interaction and the company of others.
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.

Desirable:

• Other relevant professional memberships and/or specialist qualifications and languages.
• Look Ahead values the experience of applicants who have used our services or those similar to Look Ahead services.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

To provide support to Companions using a person-centred approach, both emotionally and practically, so they can live and work in the Emmaus Community. The role will involve using a Strength Based Practice model to encourage Companions to become resilient and fulfilled. Assist Companions to become independent and maximise their skills, where necessary accessing outside support and services. Where appropriate, in accordance with Companion requests, provide a move-on pathway that enables them to be ready to live independently. 
Sussex Emmaus is a 58-bed supported accommodation project. We offer low to medium support for those who have experienced or may be at risk of experiencing homelessness. Emmaus works with people who may have faced multiple disadvantages. This can include but is not exclusive to: homelessness; mental health issues; contact with the criminal justice system; historical substance and/or alcohol misuse; and domestic abuse.
Emmaus is a homelessness charity with a difference, we offer a home, work and a sense of belonging. For many people who have experienced homelessness, losing their self-esteem can be the most damaging part of their experience. Emmaus provides an opportunity to work; it can be valuable in rebuilding companion’s self-esteem and self-worth. 

Housing Management Worker

You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for.

Location: Lambeth - Lambeth YP Assessment Time Out

Salary: £29,336 per annum

Closing Date: 05 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Make a real difference as a Housing Management Worker at our service in Lambeth. You’ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness—driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly.

We’re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You’ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence.

Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you’ll help create safe homes, empower young people, and deliver services that truly change lives.

Please note that this job opportunity is offered as a full-time (37.5 hour per week), permanent role.

KEY DELIVERABLES

• You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable.

• You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement.

• You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money.

• You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss.

• You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul’s central services and commissioner meetings as required.

• You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements.

• You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety.

• You will facilitate the fair allocation of letting accommodation in accordance with Depaul’s Policy and Procedures.

• You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul’s finance team.

• You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims.

• You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt.

• You will be the first point of contact for landlord queries and contractors.

• You will support and facilitate the work of the volunteers who add value to the work that we do.

• You will contribute to making the environment a positive place to work for all staff, volunteers, and students.

• You will undertake further duties as commensurate to the role identified by your line manager.

• Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate.

• You will attend training as appropriate to your development to support you in your role.

• You will form an integral part of the team and as such attend team meetings when required.

WHAT WE ARE LOOKING FOR FROM YOU

When completing your application form please address all the points set out below.

• Experience of working within a supported and/or social housing setting

• An understanding and commitment to working in an assets based way

• An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care.

• A knowledge and understanding of housing management

• A knowledge and understanding of welfare benefits

• Good literacy, numeracy and IT skills

• Able to demonstrate clear understanding of safeguarding requirements and procedures

• A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity.

• Commitment to promoting an environment which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of Depaul and its founding partners.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Housing Interventions Worker - Custody based - HMP Swansea and HMP Parc

Location: Bridgend

Salary: £26,339 per annum

Vacancy Type: Permanent

If you’re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you.

The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing.

About the Role

You’ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need.

In this role, you’ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You’ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes.

Key responsibilities include:

• Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales
• Completing housing needs assessments and developing structured action plans
• Actively engaging with Camau objectives to prevent homelessness and improve housing options
• Liaising with landlords, agents, and housing providers to source suitable accommodation
• Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards
• Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys
• Supporting service users to access Forward Connect and other Forward Trust services

What We’re Looking For:

• Strong knowledge of housing and welfare benefits systems
• Experience providing housing or welfare advice to clients
• Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.)
• Experience developing and delivering support plans to help clients sustain tenancies
• Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness

At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness.

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Housing Interventions Officer - Custody Based - HMP Parc

Location: Bridgend

Salary: £26,000 per annum

Vacancy Type: Permanent

About The Role

Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending?

If you’re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you.

As a Housing Interventions Officer, you’ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need.

You’ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community.

What you’ll be doing

• Deliver 1-to-1 housing advice and interventions within the prison environment
• Complete holistic housing needs assessments and develop clear, structured action plans
• Prevent homelessness by securing and sustaining suitable accommodation
• Source private rented accommodation (HMOs, shared housing, studios and 1-beds)
• Liaise with landlords and agents, including negotiating rent and tenancy terms
• Ensure properties meet legal, health & safety and Rent Smart Wales requirements
• Work closely with Prison, Probation and housing partners to manage risk and achieve targets
• Encourage engagement with Forward Connect and other appropriate support services

What we’re looking for

• Good knowledge of housing and welfare benefits systems
• Experience providing housing and welfare advice
• Experience assessing housing and wider support needs
• Ability to develop support plans to help people sustain tenancies
• Understanding of homelessness, abstinence-based recovery and complex needs
• Experience supporting people facing multiple disadvantage

If you’re motivated, resilient and committed to reducing reoffending through stable housing, we’d love to hear from you.

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Our Vacancy

Care Support Worker – Help People Live Their Best Lives Every Day

Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.

Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.

What You’ll Do

• Support people with personal care, health needs, and daily living tasks
• Help individuals express themselves and make choices that matter to them
• Encourage hobbies, interests, and community activities
• Build strong relationships with families, friends, and professionals
• Keep homes safe, clean, and comfortable
• Work flexibly across services - including evenings, weekends, and overnight shifts
• Maintain accurate records and contribute to reviews and team meetings
• Promote health, safety, and uphold quality standards

What You’ll Need

• A kind heart and a compassionate mindset
• A sense of humour and a resilient attitude
• Great communication skills and a team spirit
• A full, clean UK manual driving licence – essential for this role
• Willingness to work flexibly, including unsociable hours
• Respect for diversity and individual needs
• Ability to maintain accurate records and meet deadlines
• A satisfactory DBS check
• Experience in care or support (voluntary or paid) – desirable but not essential
• Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:

Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 25 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition schemes

Please Read Before Applying

This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.

Monday to Sunday - 5 days out of 7 - 24/7 Shared Rota - Waking Nights

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 02 July 2026

Interviews will be ongoing and will be no later than Friday 10th July 2026.

Our Vacancy

Care Support Worker – Help People Live Their Best Lives Every Day 

Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.

Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.

What You’ll Do

• Support people with personal care, health needs, and daily living tasks
• Help individuals express themselves and make choices that matter to them
• Encourage hobbies, interests, and community activities
• Build strong relationships with families, friends, and professionals
• Keep homes safe, clean, and comfortable
• Work flexibly across services—including evenings, weekends, and overnight shifts
• Maintain accurate records and contribute to reviews and team meetings
• Promote health, safety, and uphold quality standards

What You’ll Need

• A kind heart and a compassionate mindset
• A sense of humour and a resilient attitude
• Great communication skills and a team spirit
• A full, clean UK driving licence – essential for this role
• Willingness to work flexibly, including unsociable hours
• Respect for diversity and individual needs
• Ability to maintain accurate records and meet deadlines
• A satisfactory DBS check
• Experience in care or support (voluntary or paid) – desirable but not essential
• Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 25 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition schemes

Please Read Before Applying

This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.

Monday to Sunday - 5 days out of 7 - 24/7 Shared Rota - Sleep Ins

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing Date: 02 July 2026

Interviews will be ongoing and will be no later than Friday 10th July 2026.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our
provision to 50 centres over the coming years.

We are looking for individuals who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as a part-time Programme Support Tutor working in our centre in Nottingham East.You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.

The role at a glance 

Contract

Part-time, permanent 

Start date

September 2026

Working hours

15 hours per week, local school term time only

Salary

Starting salary is £29,050 per annum (pro-rata) Pro-rated salary is £10,503 per annum for 15 hours per week. 

Location

IntoUniversity Nottingham East

Application deadline

9am Monday 6th July 2026

Interview Day (online)

Tuesday 14th July 2026

Please ensure that you are available on these dates

We're looking for an organised, kind and resilient Support Worker to join our Mental Health service in Hackney.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Clarence Road is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs.

Pro Rota including sleeping

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
- Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
- Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
- Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
- Providing support with daily living activities including practical assistance to customers who may require this.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised

What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health
- Experience working in a CQC registered care setting

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job description on our website

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Business Support Officer
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £37,198 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office.

The Vacancy

This is an exciting opportunity within the newly formed Centralised functions at NCB supporting the Business Support Team.

The post holder will lead the operational delivery of a range of activities for the Business Support Team, working closely with peers to provide coherent, consistent support to delivery teams. This will include oversight and management of people, tasks and activities according to business need, and supporting teams and directorates with business administration, facilities and organisation as well as project and event support.

A key requirement of the role is the ability to deliver consistent, high-quality outcomes at scale. The post holder will provide hands-on decision making across triage, planning, delivery and evaluation. They will work with cross-functional teams and external stakeholders, managing and directing the work of multiple concurrent activities in a fast-paced environment.

The role requires end-to-end ownership of tasks and projects, alongside strong stakeholder engagement, effective people management of a small team of staff, and the ability to balance competing priorities.

Financial oversight, including budget management and risk mitigation is essential to ensure efficient and sustainable operations.

The post holder will also work closely with peers to drive a culture of continuous improvement informed by a strategic, systems thinking and data driven mindset to optimise processes, enhance customer experience and improve delivery performance over time.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 08:00am, Monday 6th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

About the Role

Advice Giving

· Provide advice through telephone and webchat

· Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities

· Supporting clients to use ICT to make their new Universal Credit claim

· Use Citizens Advice resources to find, interpret and communicate the relevant information to  clients

· Complete benefits checks when appropriate

· Research and explore options and implications so that clients can make informed decisions.

· Act for the client where necessary using appropriate communication skills and channels.

· Refer internally or to other specialist agencies as appropriate.

· Ensure that all work meets quality standards and the requirements of the funder

· Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.

· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

· Complete the required training to comply with quality assurance processes

Research and campaigns

· Support our research and campaigns work through various channels including case studies, data collection and client consent

Professional development

· Keep up to date with legislation, policies and procedures and undertake appropriate training

· Read relevant publications

· Attend relevant internal and external meetings as agreed with the line manager

· Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate

Administration

· Use of telephony and IT equipment for multichannel delivery of advice services

· Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis

· Ensure that all work conforms to your organisation’s systems and procedures

Other duties and responsibilities

· Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service

· Demonstrate commitment to the aims and policies of Citizens Advice

· Abide by health and safety guidelines and share responsibility for own safety and that of colleagues

· Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.

Requirements

1. Recent knowledge and experience of the benefits systems, including experience of carrying out  accurate benefit check calculations in a professional setting

2. Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate

3. Experience of providing advice through telephone and web chat

4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them

5. Ability to interpret complex information and convey it in a way that is understandable to clients.

6. Good ICT knowledge with an ability to support clients with their online claim application

7. Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.

8. Assist with research and campaigns works by providing information about clients’ circumstances

9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

10. Ability to meet targets and excel against objectives.

11. Ability and willingness to work both on own initiative and as part of a team.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

At Limehouse Project we are seeking a passionate and driven Development and Income Manager to lead and grow our fundraising and income generation activities at an exciting and critical time for the organisation.

This is a newly created role, designed to help secure the long-term sustainability of the Limehouse Project. You will play a central role in shaping our future - developing and delivering a strategic, diversified income plan that ensures we can continue providing life-changing support and frontline services to the communities we serve.

Working closely with our CEO and Senior Management Team, you will take the lead on generating income from a variety of sources - including trusts and foundations, statutory tenders, corporate partnerships, and individual giving. You’ll identify new opportunities, nurture strong relationships with funders and partners, and help unlock the potential of our organisation as we grow our impact.

We’re looking for someone with a strong track record in fundraising and income generation within the voluntary or community sector, who shares our commitment to empowering local people and creating opportunities for all. If you’re strategic, creative, and motivated by making a tangible difference, we will love to hear from you.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Research and Development Officer
Contract: Permanent
Work Pattern: Part Time, 28 hours per week (0.8 FTE)
Salary: £34,408 per annum, FTE (£27,526 per annum for 28 hours per week), with annual salary increments for the first three years
Location: Homebased – however NCB and RiP has offices in Sheffield, Newton Abbot and Belfast that staff can work from should they choose.

The Vacancy

For over 20 years, Research in Practice has been at the forefront of supporting evidence-informed practice in adult social care. We are now looking for a passionate and experienced Research and Development Officer to join our adults’ team.

This is a fantastic opportunity for a skilled facilitator with strong experience in adult social care (or a related sector, e.g. housing, homelessness, mental health or criminal justice) who is motivated to make a real impact. While the role requires a solid understanding of research and its application, it is not a primary research post—instead, the focus is on translating evidence into meaningful learning and development opportunities.

You will play a key role in designing and delivering high-quality learning experiences, including programmes, full-day workshops, webinars, and events, working with diverse audiences such as senior leaders and practitioners.

What you’ll be doing

• Designing and delivering engaging learning and development activities for a range of audiences
• Translating complex research, policy, and legal frameworks into accessible, practical learning
• Developing high-quality outputs (e.g. publications, tools, and learning resources)
• Building strong relationships with stakeholders and supporting collaborative projects
• Managing multiple projects effectively in a varied and fast-paced environment

About you

We are looking for someone who brings:

• In-depth knowledge of adult social care, or related sectors such as criminal justice, housing and homelessness, or mental health
• Experience in facilitation and delivering learning, including workshops and webinars
• A strong understanding of research, policy, and practice frameworks
• Skills in knowledge mobilisation, with a passion for co-production and evidence implementation
• Proven experience in relationship management
• Excellent communication skills, including confident public speaking
• The ability to manage competing priorities and work flexibly (including occasional travel and overnight stays)

Research in Practice

Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.

Research in Practice works with organisations across the adults and children’s social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, in order to achieve positive outcomes for people of all ages.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break

Employee Assistance Programme

Closing date: 8am, Friday 10th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible .

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Policy and Public Affairs Manager
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours (0.8 FTE) where possible).
Salary: £44,167 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office.

The Vacancy

The Policy and Public Affairs Manager will act as a driving force behind our credibility and impact across key policy areas, working to influence national policy development and decision making and help enshrine good practice in law. It will also grow our presence in the sector as thought leaders, drawing on a range of evidence to take richer and deeper positions on the solutions needed to bring improvements.

This position will ensure that robust policy development is translated into effective public affairs and influencing strategies, ensuring that solutions to complex policy issues are understood and acted upon by decision-makers. The role will manage and deliver key elements of NCB’s core work across policy and public affairs, lead the delivery of funded projects and provide robust project management, and actively contribute to project proposals and income generation.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 08:00am, Monday 6th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.