Jobs for the Social Welfare sector

Age UK is recruiting for a detail oriented Legal Adviser - Solicitor to provide advice, assistance and guidance to all parts of the Age UK Group that is timely, solutions focused and legally compliant.

In this full time role, you will act as both an individual contributor and as part of a team - working closely with the Company Secretary and other members of the legal team to ensure that an effective and appropriate legal service is provided to the charity and business, identifying any areas for concern and potential improvement and making contributions to the development of the organisation as a whole.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office. Your travel costs to the London office are not covered.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

* Considerable demonstrable experience in a commercial or similar in-house/private practice role. A, I

Skills and knowledge

* Expertise in commercial law. A, I,

* Excellent writing skills in English. A

* Excellent communications skills. A, I

* Consider commercial implications of decisions. I

* Uses advanced problem-solving capabilities. I

Personal attributes

* Ability to multi-task and work flexibly. I

* Ability to work in a small team with minimal administrative assistance. I

* Ability to manage workflow in line with the organisation's business needs whilst ensuring all stakeholders have an understanding of issues, deadlines, etc. I

* Attention to detail. A, I

* Understands Age UK, the brand and our strategy. I

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Skills and knowledge

* Expertise in charity law

Other requirements:
You must be admitted and qualified to practice law in England and Wales, holding a current practising certificate. You will have an LLB or equivalent, plus a post-graduate course in a law related field (e.g. the LPC), with excellent academic credentials.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI crew. This is an exciting new role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money and creating visitor experiences to developing our retail offering. This role will cover areas including Northumberland, Tyne & Wear, County Durham and our lifeboat stations along the North East Coast.

About us

The Royal National Lifeboat Institution is a charity that provides a 24-hour lifeboat search and rescue service, seasonal lifeguards, and water safety education and initiatives. Our lifeboat crews and lifeguards need a dedicated, professional and talented team behind them, and that is where you come in. This is your chance to join that team and help save lives every day.

Working together with partners and communities, we aim to educate, influence, supervise and rescue those at risk from drowning. By 2024, we’re aiming for a 50% reduction in drowning in the UK and Ireland and effective drowning prevention strategies around the world. We see digital technologies as crucial in helping us achieve this goal.

Some of the benefits

• Flexible working
• Starting with 26 days’ annual leave plus bank holidays (pro rata)
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance

About the role

As a Community Manager, you will be responsible for:

• Connecting the RNLI community to the cause
• Empowering volunteer engagement crew to do what they do best: engaging the public, sharing our RNLI vision and growing support for our cause
• Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
• Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters

About you

You’ll be:

• A people person who can interact with a wide number of different volunteers, branches, groups, individuals and businesses
• Inspiring and empowering engagement activity in your area, tackling challenging goals
• Able to work as part of a high-performing team but equally confident working independently, out and about in your area
• Passionate about making a real difference for our volunteers and supporters and growing support for our cause

To be considered as the Community Manager, you will need:

• Experience of working within the third sector
• Experience of engaging supporters, volunteers and the general public
• Exceptional written and verbal communication skills
• Volunteer leadership and management experience, ideally in a collaborative environment
• Experience of seeking out and implementing new opportunities for improved performance

Please note, this role requires a significant level of travel within the North & East region, including quarterly meetings at our Regional Base in Thornaby, with occasional travel to other RNLI assets and our support centre in Poole. This post requires a valid driving license, and a car will be made available to support.

For more information and to apply, please visit our jobs page.

Closing date: 4th August 2025.
First interviews: 14th August 2025 (Teams).
Second interviews: 22nd August 2025 (in person – Thornaby).

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out, dependent on the eligibility of the role (England & Wales: DBS check; Scotland: Disclosure Scotland PVG; Northern Ireland: Access NI; Republic of Ireland: Garda Vetting; International: International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable) and helping us work towards Our Vision: To save Every One.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

​

Brief role description:

The Ex-Forces Employment Consultant will promote Forces Employment Charity Ex Forces Programme across the UK and provide employability and employment support for veterans in order for them to find appropriate, sustainable employment, or another Preferred Vocational Outcome.

​

• Assess the individual client’s needs

• Help and support Veterans into employment

• Build relationships and partnerships in employment employment events and collaborate with other charities/agencies that specialise in support to veterans

Interested? Want to know more about the Charity? check out our website

​Eager to know more the role? Have a look at the Job Description attached.

​What’s in it for you? Check out the Benefits sheet attached.

​Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday, 12 August 2025 

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process

​

Job Summary
We are seeking a dedicated and detail-oriented Business / Operations Manager to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing comprehensive administrative support. This position requires strong organisational skills and the ability to manage multiple tasks efficiently while maintaining a high level of professionalism.

The Operations Manager is responsible for overseeing the business functions of the charity, ensuring efficient and compliant operations. This role covers finance, HR, IT, premises management, recruitment, health and safety, and GDPR/data protection. The successful candidate will work closely with the CEO, leadership team, and external specialists to support the charity’s mission and maintain operational excellence.

Responsibilities

Human Resources & Recruitment:

· Oversee HR processes, from recruitment to staff development, ensuring compliance with best practices.

· Manage employee relations and support performance management initiatives.

· Maintains training records and ensure all necessary training is booked for staff and volunteers.

IT & Data Management:

· Ensure the smooth running of IT services and systems.

· Oversee GDPR and data protection compliance, working with IT teams and external consultants if necessary, fulfilling the role of DPO for the charity.

Financial Oversight:

· Liaise with external accountants in relation to;

o Processing the monthly payroll

o Processing purchasing invoices ensuring all goods and services have been authorized

o Preparing and processing payments of invoices, expenses etc

· Monitor budgets, financial reporting, and ensure fiscal responsibility.

Premises Management:

· Manage the charity’s physical assets and premises, including vendor contracts and maintenance.

Health and Safety:

· Implement and monitor health and safety policies to provide a secure working environment.

Compliance & Risk Management:

· Maintain up-to-date knowledge of relevant regulations (e.g., data protection, health and safety) and ensure the charity adheres to them.

Strategic Project Management:

· Support the Head of Service in the oversight of operational projects, evaluate their success, and recommend improvements to processes.

· Any other duties from time to time as directed by the CEO or the Board of Trustees in the CEO’s absence

Management responsibilities

· Ensure that health and safety at work procedures are adhered to.

· Ensure all operating systems relating to service delivery are updated and reports generated for monitoring and evaluation, identifying and sharing any opportunities for learning.

· Prepare reports for Head of Service / CEO using DAVSS databases and co-ordinate information for funding/monitoring reports, liaise with the Fundraising team and outsourced finance team as needed in connection with external funding.

Person Specification

Essential:

· Proven experience in an operations or business management role.

· Strong financial acumen with experience in budget management.

· Excellent organisational and communication skills.

· Sound understanding of HR practices, IT management, and regulatory compliance.

Beneficial:

· A degree or at least 2 years’ operational experience in Business Management, Finance, or a related discipline.

· Relevant certifications such as CIPD (for HR), NEBOSH (for Health & Safety), AAT/CIMA (for financial management), ITIL (for IT services), or Prince2 (for project management).

· Experience or training in GDPR and data protection.

· An understanding of Domestic Abuse or the willingness to learn.

Key Competencies

· Strategic thinking and problem-solving

· Strong leadership and team management

· Ability to manage multiple priorities and work under pressure

· Effective stakeholder and vendor management

· A proactive approach to process improvement and risk mitigation

Personal Qualities

· Ability to motivate others and provide leadership

· Pro-active approach

· Excellent attention to detail as well as an ability to see the wider picture

· Commitment to excellent service provision and maintaining client confidentiality.

· Commitment to undertake training as needed

· Ability to work as part of a team and on own initiative

· A commitment to the practical application of equal opportunities and diversity.

· Integrity, honesty and reliability and a high level of respect towards others including clients, volunteers, staff, agencies, partners.

We are committed to safeguarding and promoting the welfare of adults, children, and young people, and expect all staff and volunteers to share this commitment. All roles are subject to safer recruitment practices, including an enhanced DBS check, references, and thorough vetting procedures.

We are an equal opportunities employer and welcome applications from all sections of the community, including those with lived experience of domestic abuse.

If you are looking for an opportunity to contribute to a dynamic team while developing your skills in a supportive environment, we encourage you to apply for the Operations manager role.

We're seeking an experienced Interim HR Business Partner to cover a period of maternity leave for 12 months and work closely with senior leaders and managers across assigned business areas, providing guidance, coaching, and practical support on a wide range of people-related activity.

You'll help implement directorate people plans, support employee engagement and development, and contribute to cyclical initiatives including salary reviews, succession planning, and surveys. Working collaboratively with recruitment and finance colleagues, you'll help forecast future resourcing needs and ensure alignment with wider organisational goals.

This role requires confidence in handling complex employee relations matters, from wellbeing and absence to performance and grievance, always favouring early intervention and tailored advice.

As our HR Business Partner you will build strong relationships with managers and create space for informal resolution, promoting best outcomes through coaching rather than policy alone.

You'll keep up to date with employment legislation and use your insights to influence decisions, manage risk and ensure fairness. You'll also engage with external providers when needed, including legal advisors and occupational health support.

To succeed, you'll bring strong generalist HR experience, proven knowledge of employment law, and excellent communication and analytical skills. You'll be CIPD qualified (or equivalent) with a calm, empathetic approach and the ability to balance diplomacy with decisive action will be key.

Hybrid working of 2 days in the office in south London available

We are looking for an exceptional individual to join our busy team at LimeCulture.

The Head of Safer Cultures (Sport) is a senior leadership role within the organisation, responsible for driving high-impact safer cultures and safeguarding strategies and projects across a range of sectors, with a primary focus on Sport. This role requires a highly experienced professional who has led cultural change and safeguarding work at a strategic level, is confident working at executive and board levels, and brings a strong understanding of how safeguarding principles apply across different organisational cultures.

The postholder will play a key role in leading consultancy projects, influencing strategic cultural change and safeguarding decisions, and contributing to the development of content and resources

This is a full-time role and is primarily home-based with some planned travel and so candidates can be based anywhere in the country. 

Responsible to: Longfield Hall Trust (‘LHT’) Board

Salary: paid monthly at rate of £27.50 per hour

Contract: 12 months, with potential for extension

Hours of Work: 14 hours a week (2 days per week) at least one of the days per week at Longfield Hall. We will launch an all-day café (10.30 to 3.30pm) on Thursday 4 September.

Background:

Longfield Hall Trust (LHT) manages the historic Longfield Hall, offering a range of cultural experiences and classes for all ages. Our new Memory Café project aims to support dementia patients and their carers by providing a welcoming space for social and recreational activities. The Café will offer dementia friendly activities (including karaoke, bingo, arts/crafts and immersive theatre/dance shows) to empower dementia patients to enjoy regular social, cognitive and physical activities.

Alongside supporting patients, the Memory Café will create a highly supportive environment for carers. This will enable carers to take some 'time out' while remaining nearby in a safe space where both carers and patients can socialize more widely. Furthermore, the Café will provide access to information about relevant local services, ensuring comprehensive support for all attendees.

We are also providing a dementia care-worker who will support the Memory Café manager and enable us to support a broad range of dementia patients and their carers.

Main duties and responsibilities:

Roles and responsibilities:

• To manage the Memory Café service for people living with dementia and their carers.
• To coordinate and deliver a stimulating programme of weekly sessions of the Memory Café at Longfield Hall together with our collaborators/partners/external agencies.
• To lead the coordination and facilitation of the Memory Café, providing a welcoming and supportive space.
• To undertake assessments, risk assessments and including home visits of new participants to ensure group suitability and engagement.
• To liaise with carers, family members, and professionals to support participant wellbeing.
• To help plan and deliver a range of personalised activities to create a lively and stimulating environment.
• To take responsibility for evaluating the service and report writing.
• To take the lead in the team for the implementation of a comprehensive service of care and support for participants.
• To ensure all sessional facilitators have materials required for sessions by liaising with Memory Café Care Worker.
• To actively participate in the development of improvements for the service.
• To support people with care needs, including those living with mild - moderate dementia and complex needs.

• To understand the changing needs of older people, including those with mild to moderate to advanced Dementia.

• To arrange transport as needed.

• To assist with handling monies for transport and reimbursement

• To provide dementia advice and support signposting and making referrals to external agencies as and when the need arises. 

• Awareness of safeguarding, and health and safety responsibilities.

• To build referral relationships with external agencies.

• To recruit, train and supervise volunteers.

Responsible to: Longfield Hall Trust (‘LHT’) Board

Salary: paid monthly at rate of £20.00 per hour

Contract: 12 months, with potential for extension

Hours of Work: 8 hours a week (1 day per week, perhaps spread over 2 days). We will launch an all-day café (10.30 to 3.30pm on Thursday 4 September.

Background:

Longfield Hall Trust (LHT) manages the historic Longfield Hall, offering a range of cultural experiences and classes for all ages. Our new Memory Café project aims to support dementia patients and their carers by providing a welcoming space for social and recreational activities. The Café will offer dementia friendly activities (including karaoke, bingo, arts/crafts and immersive theatre/dance shows) to empower dementia patients to enjoy regular social, cognitive and physical activities.

Alongside supporting patients, the Memory Café will create a highly supportive environment for carers. This will enable carers to take some 'time out' while remaining nearby in a safe space where both carers and patients can socialize more widely. Furthermore, the Café will provide access to information about relevant local services, ensuring comprehensive support for all attendees.

The Memory Café Care Worker will support the Memory Café Manager and enable us to support a broad range of dementia patients and their carers.

Main Duties and responsibilities:

Roles and responsibilities:

• Support external providers when they come to the Memory Café to support activity engagement for participants living with Dementia and their carers
• Give personal care service for participants if required and needed
• Give extra level support at lunchtimes if required
• Serve refreshments, this will include lunches
• Work as part of a team to give person centred care to all our members
• Support participants to improve their well-being and independence
• Help set up/clear away of activities with volunteer team
• Build and support strong relationships with external agencies that visit the cafes
• Encourage and support participation and ensure a fun, inclusive environment
• Must have a desire and passion to support people living with dementia and their carers
• Must show empathy, kindness, patience and understanding
• Willingness to have ongoing training
• Ability to work as a team member and on own initiative as directed
• To escort on a minibus if needed
• Able to follow organisational policies and procedures.
• Assist with transport arrangements.
• Assist with reminders

We're working with a long-standing UK youth charity that’s looking for an experienced Media and PR Manager to lead its external communications.
 
This is a role with real scope—ideal for someone who thrives on creating positive media engagement, leading digital campaigns, and ensuring consistent messaging across platforms. You’ll be joining a forward-thinking organisation with a unique dual purpose: supporting both young people from diverse backgrounds and lifelong learning. The culture is warm, focused, and collaborative, with flexible working arrangements and a strong emphasis on inclusion and impact.
 
They have a new strategy to grow their volunteers and therefore this will be a key part of this role over the next few months. As Media and PR Manager, you’ll report to the Head of Communications and play a key role in shaping the charity’s reputation. You’ll also help bring campaigns to life by aligning press activity with digital outreach—ensuring visibility and consistency across all channels.
 Key responsibilities:

• Building strong relationships with national and regional journalists
• Delivering proactive and reactive media strategies
• Managing the charity’s websites, intranet, and social media platforms
• Overseeing digital content, paid campaigns, and web improvements
• Producing and coordinating on-brand marketing materials
• Supporting internal teams on sensitive communications and crisis management

 
The appointed candidate will be:

• Confident handling press enquiries and media campaigns
• Skilled at writing, editing and tailoring content for different audiences
• Familiar with managing web and social platforms (e.g. CMS, Meta, X)
• Comfortable supporting or advising senior stakeholders when needed
• Organised, creative, and able to manage competing deadlines

 
This role suits someone with solid experience in a media, PR or digital communications role—ideally in a mission-driven or youth-focused setting.
 
If you would like to hear more about this role, please email [email protected] with your most recent CV.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Hands Together Ludlow works with partners, stakeholders and volunteers to create a more equitable community in and around Ludlow by reducing isolation, poor health and wellbeing and financial hardship. By bringing volunteers and beneficiaries together though a range of services, we fill the gaps, provide opportunities and support the community to support itself. We believe in building resilience and not dependence.

Our new Chief Operations Officer will pick up the baton passed by our departing COO who took on the challenge with gusto. Our new post holder will be able to build on the current activities and draw on their own skills and experience to take HTL to the next stage in its development.

Job Summary

Providing help, support and opportunities to over 600 people each year, HTL plays a vital role in the town. We are looking for an exceptional individual to take HTL into the next stage in its development. You will be joining a robust organisation with clear policies and procedures in place, in excellent financial order and with a competent, committed and professional staff team.

We are looking for an experienced leader to join our team as a COO.  You will be responsible for all aspects of the charity including the day-to-day leadership, funding, operational delivery and development, supported by a Board of Trustees, staff of five and around one hundred volunteers.

You will be based in our Ludlow office, with some activity in other venues in the town as required.

You will be an organised and enthusiastic individual with experience of management (preferably in the charity or third sector arena), ready to join an organisation where no day is the same. If you enjoy working in a collaborative environment, have excellent organisational skills, are passionate about supporting the people of Ludlow and you share our values, then this is an ideal opportunity for you. We’d love to hear from you.

Your new company
A small, well-established charity based in Central London.
Your new role
Reporting to the Finance Director and managing a small team, you will be responsible for the smooth running of the finance function. Duties and responsibilities include the preparation of the monthly management accounts; supporting the production of the financial year-end accounts and maintaining the fixed asset register. Anticipated duration: 3-6 months. Hybrid working: 3-4 days per week in the office. To start ASAP.
What you'll need to succeed
You will be a qualified Accountant with strong, recent experience as a Senior Finance Manager within the charity sector.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We're looking for a kind, compassionate and resilient Floating Support Worker to join our Young People service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

* Annual leave increasing up to 30 days with length of service

* Free DBS (take this out if BSW advert)

* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Building supportive, trusting relationships with customers

- Working proactively with other members of the team to handle the service caseload and administrative responsibilities

- Supporting key customers to set personalised goals in the form of a Support Plan

- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals

- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'

- Proactively manage risk and safety both in and outside of their physical living environment

- Providing tenancy sustainment related support to customer in their own property

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

? Exudes a warm friendly presence and open behaviour

? Able to work alone with good initiative

? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure

What you'll bring:

Essential:

? NVQ Level 2 or equivalent.

Desirable:

? Experience of working with young people (18-25) / Youth Work/ TA/ YOT

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

* We focus on Excellence and innovation.

* We are Caring and Compassionate.

* We are Inclusive and Trusted.

* We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job descriptiton

Age UK is recruiting for a Fulfilment Administrator at our Warrington site, to support the Information and Advice line by being point of contact for sending out I&A guides to the public and liaising with other departments within the charity, to assist in campaigns.

As a Fulfilment Administrator, you will provide a high standard of pick and pack services to agreed procedures, and ensure that all data processing, paperwork and record keeping is carried out to the highest standard.

Undertaking daily electronic data processing and mail merge procedures using MS applications, along with the completion of administrative tasks, including: filing, stationery tracking and ACIL audit entry.

This post holder will also be responsible for warehouse activities, building security, health and safety and fire safety.

This role is based at our Warrington site, working 35 hours per week Monday to Friday between 8:00am to 4:00pm.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

Experience of working independently. A, I

Experience of Pick & Pack or similar. A, I

Skills and knowledge

Good IT Skills (Word, Excel, Outlook). A, I

Personal attributes

Ability to work fast whilst maintaining accuracy. A, I

Confident & professional telephone manner. A, I

Ability to learn use of in-house systems (Navision). A, I

Great to Haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

Working in a post room environment. A, I

Skills and Knowledge

Knowledge of mail merge processes. A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are looking for someone who is angry at injustice, who really believes in the ability of ordinary people to make change, and who is motivated to learn the craft of Broad-Based Organising. If that is you, we’d love you to join our growing team of 11 organisers in South London! We hope to work with you to build on already existing work in Greenwich and support the building of new work in Bexley. 

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.  

Community Organising

We train thousands of people each year to lead change in their communities, through the craft of Broad-based Community Organising, equipping them and their institutions with the skills to hold powerholders to account. We organise with 500+ member organisations in powerful alliances throughout the UK, and in South London Citizens we organise in ten boroughs with almost 100 member organisations. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, migrant hubs and other civil society organisations. 

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

The principal responsibility of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. You will work intensively with a small number of member organisations under close supervision, growing your experience, skill and responsibility incrementally. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change.

This role is particularly to organise with Be Well Organisations in Greenwich and Bexley. Be Well Organisations may be faith, education, or community institutions, tackling isolation and poor mental health by: 1. Building relationships, 2. Signposting and offering practical support, and 3. Taking action on structural and systemic inequalities and injustices. But you may also work on other campaign priorities and responsibilities as needed across the team. 

We are looking for people who are angry about injustice, who believe ordinary people have the power to make change, and who are motivated to learn the craft of Broad-based Organising. The role is hugely varied, and involves working across the two boroughs, in different institutions and context, and with a lot of independence.

Working as an Associate Organiser in South London Citizens, your main responsibilities will include: 

Build relational power to further the goals of CUK 

• Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment 

• Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships

• Conduct 15-20 weekly one-to-ones to develop relationships with leaders and understand their concerns. 

• Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals 

Identify and develop relational leaders prepared to act with others for the common good 

• Identify and discern actual and potential leaders with the passion and ability to drive change

• Proactively create opportunities for leaders to develop, especially tertiary or new leaders; nominate for training on the core taster curriculum 

• Successfully deliver training workshops in local institutions and on the core taster curriculum at a local level 

Strengthen institutions and develop BBOs 

• Ensure good understanding of the basic interests and traditions of typical member institutions 

• Organise several Be Well Organisations to participate more fully in the alliance 

• Support pre-existing core teams and create/develop new core teams to provide leadership 

Support leaders through the Cycle of Action in order to create change 

• Support leaders in running listening campaigns 

• Organise actions; demonstrating increasing independence in working without the need for close supervision

• Take the lead in supporting Be Well Organisations through the cycle of action 

• Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions 

Contribute to CUK’s financial viability through effective fundraising & financial management  

• Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding 

• Contribute substantively to fundraising to ensure the sustainability of the work 

• Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection 

Contribute to effective teamwork 

• Be proactive concerning personal professional development and wellbeing; i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses 

• Demonstrate ability to work effectively with colleagues and participate in a team 

• Produce all required reports and follow CUK’s procedures on time and to the required standards 

Participate in the development of the craft of Community Organising and play a role in the Guild of COs 

• Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice 

• Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings 

• Participate in fortnightly learning sessions with the wider SLC team 

Personal Specification 

(D) Desirable, (E) Essential 

Experience 

• Previous campaign experience (D) 

• Evidence of having acted in a leadership role with peers or in local community activities (e.g. organising a club or project, playing a role in a faith institution) (E) 

• Experience of project management; evidence of having delivered work on time and to standard (D) 

• Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E) 

Key skills and knowledge 

• Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E) 

• Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E) 

• Good communication skills – able to speak with conviction and passion; and to make a logical argument (E) 

Personal qualities & values 

• A self-starter with ability to take initiative and work independently (E) 

• A belief in the capacity of ordinary people to make change, and the ability to build relationships with people across divides (e.g. religious, racial, language, class, etc) (E) 

• An anger at justice (E) 

• A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E) 

• An interest in and experience of politics and public life (E) 

• Able to work in a team (E) 

• Willingness to work within accountable relationships (E) 

• Self-motivated and adaptable (E) 

Our Organisers work closely with member institutions and will be expected to attend and lead events that take place in the evenings and weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance. 

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would particularly love to see applications from people of faith, people from racialised communities, people living with disabilities, and LGBTQIA+ people, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

 Interview date: last week of August