Jobs

Support Mentor

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Job Title: Support Mentor

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £28,800 (Full Time Equivalent)

Shift Pattern: 22.5 hours per week Monday to Sunday on a rota between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required. You may be required to work additional hours outside of the core pattern of Wednesday, Saturday and Sunday to meet service and resident needs.

About the role

We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service.

Some Key Responsibilities Include:

• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings.
• Support residents to achieve their desired goals/outcomes in various ways.
• Empower residents to make decisions to take control over their lives, by creating an enabling environment.
• Supporting residents to build independence and progress in their healing through engaging activities, from movie nights and arts and crafts to brunch club and fully funded day trips.
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary.
• Keep support plans updated on our online portals as appropriate.
• Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.

About you

We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. 

We are looking for:

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Housing Support Worker

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Job Title: Housing Support Worker

Location: Brent. This is a floating support service which means locations vary from outreach sites, personal homes, and our office.Please be kindly aware although there is step free access at our base office, we cannot guarantee step free access in our outreach sites and participant homes.

Salary: £28,800 (Annual)

Shift Pattern:  5 month fixed term contract, 37.5 hours per week Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to work outside these hours dependent on service and participant requirements. 

About the Role

We're hiring a Housing Support Worker to join our floating support service which is based in Brent. The service supports adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer with their mental health, have substance misuse, and/or could have a learning disability. You will support participants on their journey towards recovery, reablement, and independence, all within a compassionate, trauma informed environment.

In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! 

Key Responsibilities Include:

• Support participants will all aspects of their housing needs to support them ensure sustainable housing.
• Co-create tailored support plans which are centered towards the participants needs.
• Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
• Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
• Complete safeguarding and other referrals where required.

About You

This role is ideal for someone who has a real passion towards helping others to achieve greater independence. You will thrive in a person centered environment with real compassion and a non judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:

• Understanding of the housing support needs that people with multiple, and complex needs face
• Knowledge of external environment to support those who have experienced or are experiencing homelessness
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

The role
Drive is a high risk / high harm domestic abuse perpetration intervention. Its sole aim is to reduce the risk posed by those using high levels of harm towards family members and / or (ex) partners. This is achieved via disruption, diversion and direct behaviour change work, where safe to do so, within a multi-agency framework.

The Team Leader will manage a small team of Case Managers and a reduced caseload.  You will assist the Service Manager in managing the Drive service to ensure high standards of practice in service delivery. You will provide leadership to the team and contribute to the development of the service. You will manage your own reduced caseload  working one-to-one with perpetrators who have been identified as high risk to pro-actively secure engagement, influence attitudinal and behavioural change and connect with complementary services. To do this, you will work with local agencies to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. However, it may not always be safe or possible to meet with the perpetrator. Equally as vital to risk reduction efforts is analysis of presenting information to identify ways to disrupt their abusive behaviour, alongside closeknit multiagency working to implement actions.

Throughout all intervention the Drive Team Leader will work closely with the local IDVA service to review risk, develop safety plans and improve outcomes for all parties involved.

About you

You’ll have a deep understanding of the nature of domestic abuse and its effects on clients and children, as well as the reasons behind abusive behaviours towards intimate partners.

Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BMER communities.

You will have experience in working with clients on issues of domestic abuse, managing your own workload and administration, and assessing the risk and safety of your clients and those connected to your client.  You will have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person.

You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using a computer to maintain effective systems.

Flexible and able to travel independently. Additionally, you will understand trauma-informed practices, risk mitigation, and safeguarding. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, child protection, or family support, is desirable.

We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

About us

We want to make working at TLC an enjoyable and rewarding experience.
It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check and Police vetting.

Please note: We are running an active interviewing process for this role. Rather than waiting until the application deadline to begin reviewing candidates, we start reading applications and speaking with people as they come in.

This means interviews may take place throughout the advertising period, and the role may be filled before the closing date if we find the right candidate early.

If you’re interested, we encourage you to apply as soon as possible so you can be considered in the first round of conversations.

Join our team at Alexandra Wellbeing House, where we're committed to revolutionising mental health care in partnership with Gloucestershire Health and Care NHS Foundation Trust. If you're passionate about making a meaningful difference in the lives of individuals experiencing acute emotional distress, we invite you to explore the exciting opportunity of becoming a Wellbeing Practitioner.

What You'll Do:
 

- Collaborative Pathway Development: Partner with NHS Crisis Resolution Home Treatment Teams to deliver operational pathways that guide service delivery, ensuring seamless transitions within the service.

- Empowerment and Support: Serve as a beacon of empowerment and support for individuals accessing our service, providing personalised non-clinical wellbeing support and safety plans tailored to their unique circumstances.

- Compassionate Guidance: Offer compassionate guidance and assistance to those navigating acute emotional distress, offering integrated solutions that prioritise their wellbeing and autonomy.
 

Why Join Us:

- Innovative Approach: Be part of a pioneering team delivering the Alexandra Wellbeing House Service for people experiencing acute emotional distress.

- Personalised Support: As a Wellbeing Practitioner, you'll have the opportunity to provide personalised support and safety plans, making a meaningful impact on the lives of those accessing our service.

- Guidance and Support: Work closely with our experienced leadership and management team, receiving guidance and support to excel in your role and contribute to the success of our service.
 

Key Responsibilities:

1. Delivery of Wellbeing House Service: Deliver the Wellbeing House service to individuals accessing the service, guided by the Leadership and Management Team, ensuring adherence to established protocols and standards.
2. Collaborative Partnership: Work in partnership with Crisis Resolution Home Treatment Teams within the NHS and counselling services within S&G Mind to develop and implement referral, assessment, and outcome pathways within specified timeframes for people experiencing acute emotional distress and/or self-harm and self-injury.
3. Person-Centered Support Provision: Provide person-centered support to individuals accessing the service, conducting assessments to identify strengths, co-producing clear and achievable goals, and implementing safety planning strategies to promote well-being.
4. Health and Safety Maintenance: Take responsibility for maintaining health and safety standards within the Wellbeing House, including cleaning and upkeep to ensure a safe and welcoming environment for people accessing our service.
5. Promotion and Networking: Actively promote the Alexandra Wellbeing House service by engaging with external stakeholders, raising awareness of the service, and strengthening existing relationships to ensure broader community engagement and support.
6. Facilitation of Therapeutic Groups: Set up and lead groups aimed at improving mental health and well-being within Alexandra Wellbeing House, fostering a supportive environment for individuals to share experiences, learn coping skills, and build resilience.
7. ICT Systems Management: Utilise ICT systems appropriately and ensure adherence to high internal standards of data recording, in accordance with organisational policies and procedures, to maintain accurate and up-to-date records.
8. Creating a Welcoming Environment: Participate in fostering a welcoming, friendly, and empowering atmosphere within the service, ensuring that individuals accessing the service feel valued, respected, and supported throughout their interactions.

About the role:

At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.

This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.

In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.

About you:

• Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. 
• Excellent verbal and written communication skills. 
• Strong organisational skills and shows enthusiasm to all duties. 
• Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. 
• Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. 
• High level of personal organisation with the ability to plan and prioritise own work. 
• Has experience in Microsoft applications like Microsoft Dynamics CRM. 

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require a basic DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

We’re looking for an ambitious Partnerships Officer (internally Executive) to help drive income by supporting and building profitable, long-term partnerships with individuals and organisations. Working within the Philanthropy and Partnerships team, the role of the Partnerships Executive is to deliver excellent relationship management to maximise income revenues.

To thrive in this position, you’ll need to:

• Manage a portfolio of corporate supporters <£10k ensuring they meet their maximum giving and engagement potential.
• Provide excellent relationship management and customer service support across all key audiences in partnership with the account managers.
• Deliver event support for flagship fundraisers such as our annual Dragon Boat Race, Corporate Sports Day, in-hospital volunteering opportunities and innovative Christmas campaign.
• Create fundraising and marketing materials, in partnership with the marketing and communications team, to drive new supporters and support existing partners. Including leading on a regular external Philanthropy and Partnerships newsletter.
• Provide operational support to the philanthropy and partnerships team, including desk based research and database management and reporting.
• Respond to fundraising queries (email and telephone) promptly and efficiently.
• Manage the philanthropy and partnerships teams’ presence on social media, including creating content which helps to promote impact, the charity and supporters.
• Support the team to deliver remarkable stewardship of all donors, including the management of our banking and thanking process and helping to create bespoke impact reports and materials.
• Ensure accurate and up-to-date records of activities and communications are captured on our CRM database (Salesforce) along with regular reporting.
• Provide general administrative support to the philanthropy and partnerships team as and when required.
• Build and maintain records of recognition milestones for supporters providing monthly reports to wider team for stewardship activity.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

PLEASE NOTE: Within our organisation, this role is titled Partnerships Executive. This reflects our internal structure and does not change the scope or responsibilities described in this advert.

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

Job Title: Compliance Team Leader

Reporting To: Customer Support Manager

Direct reports: 7

Salary Range: £26,000 - £28,000

Contract Type: Permanent

Location: Hybrid, Sheffield

Working days/hours per week: 35 hours per week, 9am – 5pm, Monday – Friday.

Our Vision: A UK where “No good food goes to waste”.

he Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job  

To lead and manage the Compliance Support team responsible for overseeing the ongoing compliance of all organisations actively participating in the FareShare Go programme after their probation period. The role ensures that compliance-related contacts and case work are handled in line with organisational standards and contributes to the development and implementation of compliance processes to ensure a consistent, high-quality experience for partner organisations. 

Duties and Responsibilities 

• Manages the daily operations of the Compliance Support team ensuring compliance case work and customer contacts are managed efficiently and professionally
• Leads the monitoring of service quality, compliance outcomes and performance against agreed KPIs
• Track, analyse and report on key performance metrics, using data-driven insights to identify trends, performance gaps and opportunities for improvement
• Provide programme managers with feedback and insights from the Compliance Support Team to develop the compliance function and the development of the wider Customer Support Team
• Identifies operational improvements to compliance processes and team workflows
• Escalates complex compliance issues or risks to senior management when required and supports resolution
• Support the development and implementation of compliance processes that align with organisational goals, customer service standards and regulatory expectations 

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.  

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

About Spear North Kensington

Spear is partnering with HTB St Francis Community Church, to deliver the Spear Programme in North Kensington!

At HTB Social Transformation, their mission is to prioritise those who are marginalised within society, creating safe spaces where people are known, are loved and feel that they belong.

The Spear Programme is delivered in Spear North Kensington which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life. 

Key Information:

• Salary: from £27,000
• Full-time - Monday to Friday
• 28 days annual leave (including Christmas gift days) plus bank holidays
• Closing date: We interview on a rolling basis and may close the role early if we find the right candidate

For more information please read through our Job Specification and Work with us pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and HTB St Francis Community Church.
• A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques.
• Passion for social justice, especially supporting young people into employment or education.
• High emotional intelligence, a sense of humour and fun!
• Confident communication and interpersonal skills, both over telephone and face to face.
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.

Key details
Job Title:               Supporter Connection and Engagement Officer
Location:               Sheffield, up to 40% home working across the month
Salary:                    £26,582 per annum
Hours:                    37.5 hours per week (full time)
Contract:               18 month fixed-term contract, with opportunity for a permanent role upon completion.
Line Manager:      Fundraising Operations Manager
Department:         Engagement Team (Fundraising)
Pension:                 Auto-enrolment scheme with 5% employer contributions
Annual Leave:       25 days (excluding Bank Holidays)
Probation:              Six months
Notice Period:       Four weeks (after probation)
DBS:                        Not required

Occupational Requirement: This role has an occupational requirement for the post holder to be a committed Christian, in line with the Equality Act 2010.

What is the role of Supporter Connection and Engagement Officer?
The Supporter Connection and Engagement Officer plays a key role in building and strengthening relationships with our supporters, this can include churches, church leaders, key volunteers and individual. You’ll engage with people personally – primarily through phone and email – to inspire generosity, communicate impact, and ensure every supporter feels valued and connected to Church Army’s mission.
You’ll also support the smooth running of our supporter systems, helping ensure that data is accurate and that every interaction leads to meaningful follow-up. This is a varied role where you’ll balance communication, administration, and creativity – while developing skills that will serve you throughout your career.

Who this role might suit
We’re more interested in your potential than a perfect CV. This role could be a great fit if you:
• Enjoy talking to people and building relationships
• Are motivated by purpose and want your work to make a difference
• Are willing to learn and develop new skills
• Feel comfortable talking about your Christian faith in a natural and authentic way
• Can stay positive and resilient, even when conversations are challenging
You might have gained relevant skills through part-time work, volunteering, university, church involvement, or other life experiences.

Application Deadline:  Monday 22nd June 2026

Interview Date:               Wednesday 15th July 2026

Next Steps:

For more information on the role, you can find the job description and our Faith Based Application Form from our website. 

PLEASE NOTE, WE DO NOT ACCEPT CVs

Are you passionate about seeing young people flourish?
Do you long to build authentic relationships, create safe and joyful spaces, and help young people explore faith, purpose and belonging?​

We are seeking a creative, relational and faith-filled Christian Youth & Community Worker to pioneer and grow youth ministry among 11–18s in Furzedown and the wider local community.

This is an exciting opportunity to shape and develop a vibrant youth ministry in a warm, inclusive, multicultural church that seeks to Love God, Love People and Love Life.

We’re looking for someone who:

· Loves Jesus and is committed to helping young people encounter faith in authentic and relevant ways

· Can build strong relationships with young people from diverse backgrounds

· Is excited by both hands-on youth work and long-term vision building

· Can develop engaging youth programmes, discipleship opportunities and community outreach

· Enjoys working collaboratively within a church and community setting

· Will become an active part of the worshipping and relational life of the church

The role includes:

· Leading weekly youth sessions and discipleship groups

· Building connections with local schools and the wider community

· Mentoring and supporting young people pastorally

· Developing volunteers and young leaders

· Helping shape intergenerational worship at MLBC

· Creating welcoming spaces where every young person is valued and included

The role includes regular evening and Sunday working as part of the contracted hours, with active participation in Sunday worship forming a core part of the role. We are also open to conversations around part-time working, job share arrangements, paid student placements linked to relevant training courses.

Location: Mitcham Lane Baptist Church, Furzedown, South London

Hours: Full Time – 37.5 hours per week

Salary: £30,000–£32,500 (depending on experience)

Contract type: 3 Year Fixed-Term Contract​

We warmly welcome applications from people of all backgrounds and experiences who can help us reflect the inclusive heart of Jesus in our community.

Global Programs Events and Project Coordinator

Job Overall goal: Support the delivery of global events and the creation of a range of content, ensuring both align with the charity’s objectives, including activities designed for a global audience.

Job Location: Remote working, with the ability to attend on-site meetings in Milton Keynes (MK19) ideally once a month.

Hours: This is a full-time position (37.5 hours per week, Monday to Friday) offered on a 12-month fixed-term contract.

Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”. Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth. These include Learning Communities, retreats, collaborative giving evenings and other resources.
This is an exciting opportunity for someone highly organised, eager to learn event production management, with a specialist interest in content creation for web, print, design, or moving image. They should be detail-oriented, quality-focused, and passionate about seeing the Kingdom flourish globally.

Job summary
We are seeking a highly organised and proactive individual to join our team. This role focuses on supporting the administration and delivery of events, ensuring smooth coordination, logistics, and a high-quality participant experience. It also includes stakeholder management, maintaining clear communication and strong relationships with attendees, partners, and internal teams. In addition, the role contributes to content development (both print and digital), and supports the contextualisation and translation of resources for global audiences.

Key Responsibilities:
Event Planning and Support

• Assist in the planning, coordination, and delivery of event logistics.
• Liaise with stakeholders, including vendors, venues, and service providers, to ensure high-quality event delivery.
• Manage delegate booking systems, taking ownership for providing prompt and professional support to attendees and stakeholders via phone, messaging and email, and delivering excellent delegate care throughout events.
• Maintain and regularly update registration systems and databases, ensuring high levels of accuracy and data integrity.
• Provide on-site event support, including set-up and liaising with AV and logistics teams to ensure smooth execution.
• Support campaign and project planning, including tracking content-related budgets for approval.
• Maintain and update event timelines and the global content calendar, ensuring progress is accurately reflected.
• Assist in the planning and delivery of special event elements (e.g. consultancy clinics).
• Monitor and track project costs, ensuring value for money.
• Process and input event-related receipts and expenses, supporting accurate and timely monthly accounting.
• Use initiative to flag any risks to project delivery, supporting timely resolution.
• Support wider projects across programmes and charity operations as required.

Communication & Content Delivery

• Assist in the creation of event materials, including digital resources, workbooks, email campaigns, websites, and related content.
• Provide administrative and practical support to event personnel in global locations as they deliver our programs.
• Assist in repurposing content into multiple formats to support wider reach and usability.
• Support the preparation and distribution of monthly comms emails.
• Assist with proofreading and formatting event content.
• Support the development and maintenance of an online training portal for specific programs.
• Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.

Cultural Adaptation & Coordination

• Assist with the localisation of content to ensure materials are culturally appropriate, assisting communication with translators and stakeholders to help adapt resources for different cultural contexts.

Evaluation & Reporting

• Assist in tracking the performance of content and programs through data collection, feedback, and engagement analytics to support evaluation of effectiveness.
• Support the preparation of content and project reports, including metrics and evidence required for various audiences.
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General & Organisational

• Actively contribute to team meetings, planning sessions, and creative brainstorming.
• Occasional evening and weekend work and travel may be required for event support.
• Any other duties as required.

Occupational Requirement
The candidate must have an active Christian faith. By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life.

Experience (Essential):

• Have experience in a church/charity or professional environment.
• Strong understanding of and commitment to the Foundation’s mission, with an understanding of the Church scene.
• A genuine passion for advancing the gospel through the global Church, with a commitment to supporting both Christian givers and churches and charities.
• The ability to manage multiple tasks and deadlines simultaneously.
• High attention to detail and accurate.
• Highly administrative and customer service focused.
• Demonstrated creativity and the ability to translate ideas visually, demonstrated via portfolios, academic work, or volunteer projects.
• Ability to work collaboratively in a team environment, with strong interpersonal skills.
• Professional in appearance and a desire to constantly improve and grow.
• Willingness to be flexible in working hours with occasional travel and overnight stays.

Experience (Desirable but not required):

• Some experience supporting events.
• Administrative and customer service experience.
• Some experience producing content creation across print and digital formats.
• Additional language.
• Experience using design software e.g. Adobe and Canva.

Qualifications:

• Education: Bachelor's degree preferred or equivalent experience (Essential). We welcome applications from graduates who are eager to learn and develop in the role.
• Technical Skills: Familiarity with content creation software, CRM systems, and email marketing software (Desirable).

Benefits

• This is a full-time position (Monday-Friday)
• Start as soon as possible.
• This role is offered on a 12-month fixed-term contract, with the potential to become permanent subject to performance and business needs.
• Salary £27K-£30k depending on previous experience.
• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing).
• Pension contributions via auto-enrolment to NEST.
• Faith-based culture: Supportive Christian workplace with prayer, devotions, and spiritual development.

Job Title: Traveller Equality Caseworker

Job Type: Full-time (35 hours per week)

Contract: Permanent, subject to continuation of funding

Location: Hybrid working with regular travel across England & Wales. Office located in London. Hybrid / flexible working arrangements may apply

Reporting to: ICPO London Operations Manager

Terms of Employment

• This is a full-time position (35 hours per week).
• The successful candidate will be employed on a permanent basis, subject to funding, which will include a 5-month probationary period.
• Salary will be commensurate with experience.
• 25 days Annual Leave.
• Company Pension Policy.
• Flexibility and a willingness to travel (including to prisons)

To apply: Click Apply Now Below 

The Traveller Equality Caseworker will provide an advice, support and information service to Irish Traveller people in prison in England and Wales and their families. Working as part of a small specialist team, the post-holder will manage a caseload of clients with complex needs, ensuring a trauma-informed, culturally sensitive, and rights-based approach at all times.

The role includes delivering targeted advocacy and equality focused support to Irish Traveller prisoners and their families, recognising the specific barriers and discrimination they may face within the criminal justice system.

What we're looking for: 

· A formal qualification in a relevant discipline, or significant relevant professional experience

· Excellent communication and interpersonal skills, with the ability to build trust with vulnerable clients

· Experience of working with marginalised or hard-to-reach communities in a respectful, culturally competent and anti-discriminatory manner

· Proven ability to manage a varied caseload and prioritise effectively in a small, busy organisation

· Understanding of confidentiality, professional boundaries, and safeguarding responsibilities

· Competent IT skills and experience maintaining accurate case records

· The ability to work independently and as part of a collaborative team

· A proactive approach to problem-solving and adaptability in a dynamic work environment

· Strong organisational and administrative skills to handle multiple responsibilities and meet deadlines

· The role will require an Enhanced DBS check and Enhanced prison vetting

· Right to work in the UK

About ICPO London

ICPO London works to support Irish people in Prison and their Families. Delivering services across England and Wales we aim to support people with the challenges of imprisonment and rehabilitation. This is achieved by engaging in casework to provide information, support, and advocacy. ICPO services include; intensive case management, family support work, prison visits, information and advocacy on a wide range of issues and policies, including repatriation, health and discrimination. 

We are seeking a highly organised and proactive Operations & Programmes Support Officer to play a vital role in the smooth running of our small charity strengthening London’s communities. This is a varied, hands-on role supporting both programme delivery and day-to-day operations. You will bring strong attention to detail, a conscientious approach, and the ability to manage multiple priorities. Working closely with colleagues across the team, you will be a clear communicator who enjoys collaborating and contributing to a positive working environment.

The Operations and Programme Support role will be instrumental in supporting our small team to continue to grow our services to support charitable organisations across London while consistently maintaining and improving the quality of our service.

Responsibilities:

Operations support

• Maintain and improve key systems and processes, including CRM data, mailing lists, and shared platforms like SharePoint
• Manage shared inboxes, internal communications, meetings, and day-to-day team coordination
• Provide wider operational support, including managing equipment and systems, basic troubleshooting, data protection, and staff coordination (e.g. meetings, holidays)

Programme and Communications support

• Working closely with the Events Manager, coordinate event delivery, including promotion, registrations, attendee communications, and on-the-day support for 10 online Lunch & Learn events, 2 in-person workshops and 2 community events a year.
• Support event logistics (venues, catering) and ensure all data, feedback and learnings are captured and recorded in our CRM
• Assist with website updates, weekly social media activity, and community engagement and track monthly performance across channels
• Support and maintain impact metrics and participant feedback across all activities
• Contribute to research and information gathering for programme development and fundraising as needed

About Link UP London

At Link UP London we build stronger more resilient communities.  By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.

We connect skills to SGOs in 3 main ways main including:

• Skilled Volunteering Projects: Short-term, structured volunteering engagements.
• Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats.
• Events: Including Lunch & Learn Sessions – 10 one-hour webinars that allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development - 2 in-person workshops and 3 community gatherings.

We work in all boroughs and the city of London with 90% of organisations we support addressing issues of poverty, vulnerability and marginalisation.

Person Specification

• Highly organised, with experience supporting organisational operations and/or programme delivery
• Strong attention to detail and some experience working with databases and CRM systems; familiarity with a number of these systems is a plus
• Experience supporting events (online and in-person) and managing multiple priorities simultaneously
• Comfortable and experienced with various forms of technology including digital tools (e.g. excel, social media platforms, content tools)
• Clear communicator who enjoys working collaboratively across a team
• Proactive, solutions-focused, and keen to positively contribute to a growing organisation

Nice to haves:

• An understanding of volunteering and Skilled Volunteering in particular
• Knowledge, and some direct experience, with the charity sector
• An understanding of the opportunities and challenges faced by small charitable organisations today
• The ability to be in London multiple times a week as needed

Qualities that are a good fit for our team

• Personable / warm / caring / friendly
• Energetic, confident and outgoing
• Hardworking / dedicated / committed
• Entrepreneurial
• Professional

Alongside Youth Workers and Senior Youth Workers you will focus on delivering face-to-face youth work in schools and in community settings.

You’ll be working alongside young people who may be navigating complex challenges, including community safety concerns and the risks of exploitation. Your role will be to build trust, provide meaningful support and empower them to make positive choices for their future.

If you’re committed to creating lasting change and have the skills to connect with and inspire young people, we’d love to hear from you!