Jobs
Role Summary
The Pathways Youth Worker is responsible for supporting young people aged 16–19 who are not in education, employment, or training to move away from harm and progress towards positive, sustainable futures.
They build trusted, consistent relationships with young people facing complex barriers, providing tailored one-to-one support that promotes independence, resilience, and informed decision making. Through skilled assessment, planning, and delivery of targeted interventions, they help young people reduce risk, disengage from harmful lifestyles, and develop the confidence and life skills needed for adulthood.
Working in partnership with families, local services, and professional networks, the Pathways Youth Worker ensures young people receive coordinated, high-quality support that is rooted in safeguarding, youth voice, and strengths-based practice. Their work enables young people to access education, training, or employment and to sustain positive change over time
Role Information
- Location: The Shrewsbury House Youth & Community Centre (The Shewsy), Liverpool, L5 3PE
- Salary: £29,000 – £31,000 (depending on experience)
- Hours: Full-time (37 hours per week, including 3 evenings per week)
- Contract: Permanent
- Annual Leave: 22 days + bank holidays
- Benefits: NEST Pension, Employee Assistance Programme (EAP), Professional Development Opportunities
Key Responsibilities
1. Engagement, Intervention & Relationship Building
- Assess individual needs and risks, then design and deliver tailored interventions, both one-to-one and in groups, to support behaviour change and personal progression.
- Use trauma-informed, strengths-based approaches to build trust and promote positive change
- Empower young people to set and take ownership of their own goals and progression plans
- Coach and guide young people in developing life skills, emotional regulation, and positive decision-making, while constructively challenging and supporting them to leave harmful behaviours behind.
- Maintain comprehensive case management records, documenting interventions, progress, and outcomes for each young person
2. Pathways, Partnerships & Opportunity Creation
- Build strong relationships with local employers, training providers, and community organisations to develop pathways into employment, apprenticeships, and further education
- Work in partnership with schools, colleges, youth offending services, and other agencies
- Advocate for young people with employers, colleges, and agencies to overcome barriers to engagement
- Support young people to sustain placements, courses, or employment through ongoing mentoring
- Track progression destinations and longer-term outcomes
3. Work Readiness & Life Skills Development
- Ensure life skills delivery directly supports young people’s readiness for work, training, and independent adulthood, including.
- Prepare young people for the world of work by developing their CV writing and application skills, equipping them for interviews, and fostering an understanding of workplace expectations and behaviours.
- Support access to accreditation and recognised qualifications where appropriate
Additional Responsibilities
- Maintain clear professional boundaries and work in line with safeguarding, data protection, and information-sharing policies
- Contribute to risk management and contextual safeguarding discussions where required
- Create a safe, inclusive, and welcoming environment
- Contribute to wider youth provision where needed
- Work flexibly to meet the needs of young people, including evening work, with patterns reviewed as engagement becomes established
- Contribute to continuous improvement and organisational development
Person Specification
Essential
- Level 3 (or above) qualification in Youth Work or related field
- Experience working with 16–19-year-olds, particularly those who are NEET or at risk
- Experience delivering targeted interventions and behaviour change support
- Strong relationship-building and engagement skills
- Ability to assess risk and develop intervention plans
- Experience working in partnership with external agencies
- Understanding of safeguarding and professional boundaries
- Strong organisational and communication skills
- Experience managing a caseload and evidencing outcomes
- Ability to maintain high-quality case notes and monitoring data
- Confidence working with young people experiencing multiple and complex needs
Desirable
- Knowledge of youth justice, exploitation, or contextual safeguarding
- Experience supporting young people into employment or training
- Understanding of emotional regulation or trauma-informed practice
- Knowledge of the local Liverpool context
- Understanding of employability frameworks, NEET reduction, or transition programmes
- Experience of delivering group programmes or structured courses
- Knowledge of benefit systems, post-16 pathways, or barriers to participation
Personal Qualites
- Passionate about improving outcomes for young people
- Able to challenge and support in equal measure
- Resilient and calm under pressure
- Proactive and solutions-focused
- Committed to The Shewsy value: People matter more than things
- Able to work independently, using professional judgement while maintaining accountability
We create a safe, welcoming space where young people and our community can grow in confidence, skills and ambition.
The client requests no contact from agencies or media sales.
About Spear Stockton
Spear Stockton is a partnership between Spear and Stockton Parish Church!
Stockton Parish Church
Stockton Parish Church (SPC) is an Anglican Church in the Diocese of Durham located in the centre of Stockton on Tees. Using Church Urban Fund information, the parish is the 30th most deprived parish in the country. Their mission at SPC is: ‘for everyone to know who they are, whose they are, and the difference they are called to make in the world around them’.
As part of this vision, SPC is committed to the long-term transformation of Stockton, seeking the peace and prosperity of the town for generations to come. This is expressed through a number of initiatives and partnerships, including the development of the Spear Centre. Spear Stockton forms part of this wider strategy, supporting young people into work and education as a key contribution to the flourishing of the local community.
Key Information:
- Salary: from £24,598 - £26,458 FTE
- Part-time, 3 days a week - Tuesday to Thursday
- 25 days annual leave pro rata, including bank holidays
- A DBS check will be requested in the event of a job offer
- The Spear Programme offers a rewarding opportunity to work with young people, but it requires a dedicated commitment. Due to the term-based nature of the programme (i.e. two consecutive 4-week programmes in autumn, spring and summer), we expect annual leave to be taken between, rather than during terms
Recruitment Process
Application Deadline: 28th April 2026
Informal Call
Short Administration Task
Assessment and Interview Day: 5th May 2026
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process please let us know.
Person Specification
- Passionate and committed to the vision, values, and purpose of SPC and Spear.
- Self aware and teachable with the ability to accept feedback and change working
practices as a result. - Experience of managing responsibilities independently, including prioritising workload and using initiative.
- Experience of building positive relationships and supporting individuals to make progress towards goals.
- Good organisational skills with the ability to operate as a team member.
- Strong communication including written and verbal communication.
- Friendly, with the ability to build positive relationships and relate well to people from a range of backgrounds.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Housing Support Worker
Location: Brent. Step‑free access is available at our main office. However, due to the nature of the role, you may be required to visit homes and other buildings that do not provide step‑free access
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to work outside these hours dependent on service and participant requirements.
About the Role
We're hiring a Housing Support Worker to join our floating support service which is based in Brent. The service supports adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer with their mental health, and substance misuse, and/or could have a learning disability. You will support participants on their journey towards recovery, reablement, and independence, all within a compassionate, trauma informed environment.
In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves!
Key Responsibilities Include:
- Support participants will all aspects of their housing needs to support them ensure sustainable housing.
- Co-create tailored support plans which are centred towards the participants needs.
- Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
- Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
- Complete safeguarding and other referrals where required.
About You
This role is ideal for someone who has a real passion towards helping others to achieve greater independence. You will thrive in a person centred environment with real compassion and a non judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:
- Understanding of the housing support needs that people with multiple, and complex needs face
- Experience of working with people of complex backgrounds and/or a good understanding of the sector
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready for something new?
We are looking for people with great energy and motivation to join our Short Breaks service which offers a chance for young people with an additional need/ disability to have fun and a break from daily routines, and helps families to enjoy quality time, local activities, and connections with others.
2 x CYP Coordinator- Short Breaks- 30 hours- Ashford and Swale, Canterbury and Thanet
Our holiday and weekend activities give parents and carers a break while providing participants a safe, welcoming space to have fun and receive the care they need. Our coordinators plan, arrange and deliver a programme of activities shaped around the needs of the young people, making the most of local opportunities, from heritage sites and outdoor adventures, to sports, arts and crafts, cooking, and team challenges. These sessions help children build friendships, grow in confidence, and express themselves in a fun, supportive space.
1 x CYP Coordinator- Short Breaks Family Days- 30 hours- Kent wide
Family days bring families together to create special memories and enjoy time with others who share similar experiences. The coordinator develops and facilitates activity days which involve the whole family and provide opportunities to build friendships and connections with others. Activities take place at outdoor centres, local heritage sites and museums, as well as organised beach days and community centre-based workshops and activities.
Applicants should have relevant experience of working or volunteering with children and young people in education, health or social care, and have exceptional organisation and communication skills.
The roles are 30 hours per week, working Wednesday to Saturday. In school holiday periods, more activities take place on weekdays (instead of Saturdays), so flexibility is needed.
It’s essential that applicants have their own car and are willing to drive a minibus (full training provided).
Do a job that is amazing!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Carers leave
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
About Spear Stockton
Spear Stockton is a partnership between Spear and Stockton Parish Church!
Stockton Parish Church
Stockton Parish Church (SPC) is an Anglican Church in the Diocese of Durham located in the centre of Stockton on Tees. Using Church Urban Fund information, the parish is the 30th most deprived parish in the country. Their mission at SPC is: ‘for everyone to know who they are, whose they are, and the difference they are called to make in the world around them’.
As part of this vision, SPC is committed to the long-term transformation of Stockton, seeking the peace and prosperity of the town for generations to come. This is expressed through a number of initiatives and partnerships, including the development of the Spear Centre. Spear Stockton forms part of this wider strategy, supporting young people into work and education as a key contribution to the flourishing of the local community.
Key Information:
- Salary: from £27,088 - £31,691 FTE
- Part-time, 4 days a week - Monday to Thursday
- 25 days annual leave pro rata, including bank holidays
- A DBS check will be requested in the event of a job offer
- The Spear Programme offers a rewarding opportunity to work with young people, but it requires a dedicated commitment. Due to the term-based nature of the programme (i.e. two consecutive 4-week programmes in autumn, spring and summer), we expect annual leave to be taken between, rather than during terms
Recruitment Process
Application Deadline: 28th April 2026
Informal Call
Short Administration Task
Assessment and Interview Day: 5th May 2026
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process please let us know.
Person Specification
- Passionate and committed to the vision, values, and purpose of SPC and Spear.
- Self aware and teachable with the ability to accept feedback and change working
practices as a result. - Experience in leading, motivating and developing others, including line management or informal leadership experience.
- Experience of managing a varied workload independently, using initiative to solve problems and prioritise effectively.
- Strong organisational skills, with the ability to manage workload, prioritise effectively and deliver outcomes against targets.
- Strong communication including written and verbal communication.
- Friendly, with the ability to build positive relationships and relate well to young people from a range of backgrounds.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently offering a rewarding opportunity within our Helpline Team who are the ‘front-door’ to CSWS, providing a first point of contact for carers and professionals via our Countywide telephone and email service, online portal, and chat services.
Carer Wellbeing Workers on the Helpline focus on registration and ‘Tier 1’ conversation model using active listening skills to identify any most pressing need before referring/signposting onwards.
You will have excellent IT skills and experience of working with adults and families, and working knowledge and / or lived experience of social care and health. You will use excellent communication and interpersonal skills to provide a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support.
The role is mainly remote / homeworking with the expectation that you may need to travel on occasions to in-person meetings and training across the country. This role would therefore suit those located in, or close to, West Sussex.
Key Responsibilities
• Work within a team to provide carer registration and support to carers via a variety of methods (phone, email, online chat) following the ‘Tier 1’ conversation model – addressing only the most pressing need before referring/signposting onwards, including referrals to our Community and Health Teams.
• Supported by a Shift Manager, respond with a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support.
• Provide guidance to professionals outside of the organisation, answering queries about carer’s support or related areas.
• Follow Carers Support West Sussex processes to record activities on in house database systems. Accurately record all interventions on CSWS Client Record Management System to enable timely and informative reports on the services provided.
• Use a range of outcome-based tools to evidence your work and as a framework to support carers to create a personal plan to identify and achieve positive change. Demonstrate the impact the service has made through feedback surveys, case studies and collating general feedback.
• Focus on outcomes for the carers, appropriately triaging and signposting them to relevant services making dynamic decisions about the suitable pathway for a carer. Work closely with colleagues to ensure carers receive timely support.
• Provide mentoring and support to volunteers who work within the team to provide services to carers.
• Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking, promoting carers as expert partners in care.
For a full list of responsibilities, please refer to the Job Description in the attached Recruitment Pack.
Employee Benefits
• Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Interview Date: 11 May 2026
Please note that we may begin interviews as soon as a strong application is received, so this vacancy could close earlier than advertised if the right candidate is found.
A local charity team of staff and volunteers, working with and for family and friend carers.



The client requests no contact from agencies or media sales.
Join a Charity Making a Real Difference – Become Our Next Donations and Data Officer!
Are you highly organised, detail-oriented, and passionate about supporting a great cause? Nottingham Hospitals Charity is seeking a Donations and Data Officer to play a pivotal role in managing the donations that help transform care for patients and staff across Nottingham’s hospitals.
In this essential administrative role, you’ll support both the Fundraising and Finance teams by accurately processing donations, maintaining our supporter database, and helping us deliver outstanding donor care. Your work will directly support life-changing projects across Nottingham’s NHS hospitals - whether funding cutting-edge equipment, enhancing staff wellbeing, or creating welcoming environments for patients and families.
This is a fantastic opportunity to be part of a dynamic and supportive team, where your contribution will be valued and your skills developed.
What you’ll be doing:
- Accurately recording and managing donations
- Helping us maximise income through Gift Aid
- Playing a key role in donor data, finance integration, and stewardship
- Providing customer service to donors and supporters
- Supporting fundraising campaigns and appeals
What we’re looking for:
- Excellent attention to detail and strong administrative skills
- Experience with databases (preferably CRM systems)
- A proactive and team-oriented approach
- Strong communication skills and a passion for great service
- Commitment to data accuracy, GDPR, and charity best practices
Why join us?
At Nottingham Hospitals Charity, you’ll be part of a close-knit team making a real impact every day. You’ll enjoy a collaborative environment, opportunities for development, and the satisfaction of knowing your work supports thousands of NHS staff and patients across Nottinghamshire.
For full details on the role, and how to apply, please see our job description.
The client requests no contact from agencies or media sales.
Would you like to work for an organisation that makes a difference and improves lives every single day? The people who turn to us need our help to address the obstacles in their lives. In our 85 year history, we are the busiest we have ever been and people need our help.
Citizens Advice Hammersmith and Fulham (CAHF) operates within a nationally recognised network, delivering a multi-channel service including face-to-face, telephone, and digital channels. CAHF is an award-winning, modern charity and a local Citizens Advice that provides free, independent, confidential, and impartial advice and information through multi-channel services. A team of paid staff and over 80 volunteers deliver generalist and specialist advice, campaigning, community projects and library services.
About the role
The Training & Volunteer Coordinator manages the administrative functions of volunteer recruitment, retention, and training, ensuring volunteers have a positive experience.
Key duties involve leading recruitment (including publicity, processing applications, interviews, and IT onboarding) and maintaining accurate volunteer records for regular reporting to the Training & Development Manager and Senior Management Team. The role also assists the Training & Development Manager in monitoring the training and progression of all staffand volunteers via their learning and development plans.
What we can offer you:
We value our people and can offer a supportive culture within a high performing and award winning organisation. We are committed to being an inclusive employer and workplace to represent the diverse communities we serve. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with excellent terms including:
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Pension scheme
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Healthy work/life balance
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Generous holiday entitlement starting at 25 days per year ( in addition to bank holidays) and rising to 30 days with long service, pro-rata part-time
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Access to 24/7 online wellbeing support
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Learning, development and personal growth opportunities
Closing Date: 08.00am Tuesday 21st April 2026
Test & Interview Date: Week beginning 27th April 2026
We reserve the right to close the applications earlier if suitable candidates are found, so we encourage early applications.
Location: Dorset Hub, based in Poole
Salary: Grade 1.2 - £26,227 per annum pro rata
Permanent Contract
Part time – 21 hours per week – working pattern to be agreed with successful candidate
Closing date: Thursday 16th April 2026 at 11.30 pm
We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.
About the role
You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people.
You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained are all aspects of this interesting, varied and vital role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
With proven office administration and customer service experience, you will be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone who thrives in a fast paced and busy office environment, you have a flexible approach, are adaptable to change and enjoy learning new skills.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth, Weymouth and Poole as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the ‘About you’ section of the job description, of no more than 350 words per point
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses.
- We prioritise diversity and have an inclusive and open mindset.
CVs without supporting statements will not be considered.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Debt & Welfare Benefits Adviser
Salary: £30,000 pa
35 hours per week, 25 days A/L + contributory pension scheme
Birmingham Settlement has an opportunity to join our Money Advice Team as an experienced Debt & Welfare Benefits Adviser.
As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website
For an informal discussion about the role call Theresa Gniadkowski
PREVIOUS APPLICANTS NEED NOT APPLY
For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.
Closing date for applications: Thursday 30th April 2026 at 5pm
Interviews: Friday 8th May 2026
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
HOME WORKING (with occasional travel to Wirral locations for training/shadowing/forums)
MAIN PURPOSE
To help people who are making a new Universal Credit claim, working across a variety of channels including telephone, web-chat and video conferencing.
Role overview:
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Use listening and questioning skills to interview clients so they can explain their problems. Empower them to set their own priorities
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Research and explore options and implications so that clients can make informed decisions
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Enable clients to use IT to make their new Universal Credit claim
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Complete benefit checks where appropriate
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Act for the client where necessary using appropriate communication skills and channels
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Refer internally or to other specialist agencies as appropriate
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Ensure that all work meets quality standards and the requirements of the funder
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Ensure that work reflects the Citizens Advice service’s equality and diversity strategy
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Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation
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Support research and campaigns work through various channels including case studies, data collection and client consent
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Keep up to date with legislation, policies and procedures and undertake appropriate training
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Use telephone and IT equipment for multichannel delivery of advice services including webchat
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Attend relevant internal and external meetings as needed.
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Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.
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Ensure GDPR compliant training is completed on an annual basis.
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Ensure all work conforms to Citizens Advice Wirral’s systems and procedures.
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Adhere to the aims and policies of Citizens Advice.
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Abide by health and safety guidelines and take steps to ensure your own safety and that of colleagues.
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Recognise the importance of safeguarding procedures within the organisation. Ensure that any concerns, disclosures or allegations of abuse are immediately reported, following the correct procedure.
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To attend occasional out of hours events in conjunction with the work of Citizens Advice Wirral and participate in fund-raising activities.
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
UNIVERSAL CREDIT HELP TO CLAIM ADVISER ROLE: Person Specification
Essential Criteria:
1 - Level 2 qualifications (GCSE or equivalent) in maths and English with the ability to interpret statistics, calculate benefits and complete financial statements as well as write up accurate case notes, letters and reports.
2 - A knowledge of welfare benefits and a willingness to develop detailed knowledge of Universal Credit within the first 2 months of employment.
3 - Experience of using a range of IT systems and packages and a willingness to embrace new technologies e.g. to give advice over webchat and help clients with their online application.
4 - Excellent communication skills and confidence on the telephone, with the ability to question, interview and assess clients in order to get to the root of the issues.
5 - Ability and willingness to work as part of a team and also to develop and maintain positive working relationships with external stakeholders e.g. colleagues at the Job Centre.
6 - A flexible approach as and when required by client needs and the organisational skills to manage a complex workload. Flexibility to work out of hours if required.
7 - Ability to monitor and maintain standards for advice provision and quality assurance.
8 - A commitment to both the aims and principles of the Citizens Advice service and also to equality, diversity and inclusion.
Desirable
9 - Experience of working within the area of Universal Credit and an existing knowledge of criteria for eligibility.
10 - Demonstrate an awareness of issues facing vulnerable clients, many with mild-moderate mental health problems.
Interview date: 27/04/26
Interview location: Birkenhead, Wirral
Citizens Advice Wirral is part of the Disability Confident scheme. We're taking positive action by providing interviews to candidates who have a registered disability - provided they meet the minimum skills for the role. We'll ask you whether you are eligible when you apply, so if you'd like to be considered for this scheme, all you need to do is let us know in your application.
At Citizens Advice Wirral we use role-specific situational questions as part of our recruitment process. These are designed to help us understand how applicants would approach scenarios they are likely to encounter in the role. Applications are assessed on the quality, relevance and authenticity of responses, and the extent to which answers demonstrate the applicant’s own judgement, reasoning and experience.
We use AI screening tools to support the review process. Where answers appear overly generic or do not clearly reflect an applicant’s own thinking or decision-making, this may affect how strongly the answer scores against the marking criteria.
If you require assistive technology or other support to complete your application, or need reasonable adjustments at any stage of the recruitment process, please let us know.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
HFEH Mind has an exciting part-time opportunity for a creative lead on our new project focusing on the intersect between climate change and young people’s mental health. The London Mental Health and Climate Coalition is a 3 year National Lottery project which includes various partners, who are coming together to connect climate action with mental wellbeing.
We are looking for someone with experience in creating youth focussed media or content and an interest in climate action and/or mental health. No prior experience in climate change action or mental health is required.
This role will involve:
- Creating both long and short form content for our social media platforms which will be distributed across the Thrive LND partnership.
- Developing a social media campaign to promote children and young people’s personal wellbeing in the climate emergency.
- Running a co-production youth panel to inform activities around climate action.
- Co-creating workshops and a toolkit to support with eco-anxiety.
You will…
- Have experience in creating and distributing youth focussed media/content.
- Have an interest in climate change action/mental health.
- Ideally located in or close to Hammersmith, Fulham, Ealing or Hounslow.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
About Dreams Come True
We work with children who have it tough. Right now, there are thousands of children who need our support. They live in the highest areas of deprivation in the country, some are living with a disability, some are living with serious illness, and some are living with life-limiting conditions. These children deserve our attention.
We believe that every child and young person has a right to dream, no matter who they are, and where they live. Our dreams makers work with these children to bring moments of magic and deliver lasting impact.
Purpose of the role
Reporting to the Fundraising Manager, the Community & Events Executive is an integral part of the Fundraising team, providing outstanding administrative and general fundraising support with a focus on income generation, supporter stewardship and data accuracy. The Fundraising Executive manages all incoming fundraising enquiries and provides excellent customer care and stewardship to our community and events supporters. This is a busy role, supporting colleagues across multiple areas of fundraising, including events, community, corporate and trusts fundraising.
In this role, you will undertake all key administrative, database and financial duties to ensure the smooth running of team processes and procedures.
The role provides an opportunity to develop fundraising knowledge and is perfect for someone who has a passion for building income, relationships and delivering excellent supporter care. As this is a people-facing role, you will be working with supporters over the phone, online, in writing, and face-to-face, to ensure our supporters receive the ultimate supporter journey and experience.
The post holder should have a full clean driving license and be willing to travel and work occasional evenings and weekends to attend and support events.
This is a fantastic opportunity for a passionate fundraiser to make a real difference to children with high needs living in the highest areas of deprivation in the UK.
Please find attached the full job description and person specification.
Apply by submitting a CV and covering letter via CharityJob.
Transforming lives by bringing joy, magic, and wellbeing to deserving UK children, reminding them that their dreams and happiness matter.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising and Communications Officer
Location: Temwa office, Bristol
Start Date: Late May 2026
Duration: Part-time, 4 days per week
Salary: £25 - £27K per annum (pro rata)
Reporting to: Fundraising & Communications Manager
About Temwa
Temwa is a Bristol-based international development charity partnering with remote communities in Malawi to end poverty and create lasting change. With over 20 years of experience, Temwa understands the interconnected nature of challenges faced by rural communities. Our work is rooted in a community-driven approach, delivered by a skilled team of 25+ staff in Malawi, supported by a small but passionate UK team. "Temwa" means “love” in Tumbuka, and that spirit runs through all that we do.
Role Overview
As the Fundraising and Communications Officer, you will play a pivotal role in growing Temwa’s income and visibility. You will coordinate, organise or support challenge events, individual fundraising campaigns, manage events, and deliver compelling communications that inspire action. You’ll work closely with the Fundraising & Communications Manager, UK and Malawi teams, and volunteers to support both income generation and brand engagement strategies.
This is a varied and creative role for a driven communicator who’s confident with events, social media, donor stewardship, and marketing.
Key Responsibilities
Fundraising & Events
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Plan and support individual giving campaigns and donor appeals.
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Coordinate fundraising events including challenge events, team events, and Temwa’s annual Christmas Party.
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Organise and coordinate Temwa’s presence at Festivals (about 2 a year)
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Support recruitment and engagement of volunteers for events and festivals.
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Assist with logistics, ticketing, donor communications and supporter care.
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Stewardship and support for challenge event fundraisers.
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Support donors and event participants with materials, guidance, and encouragement.
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Sourcing prizes for events and liaising with suppliers.
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Coordinating ad hoc events.
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Contribute to strategy and systems to improve fundraising efficiency.
Marketing & Communications
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Manage and implement Temwa’s content calendar, ensuring regular updates across all channels.
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Create high-quality, engaging content for social media, newsletters, and the website.
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Work with the Malawi team to gather case studies and impact stories.
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Develop and distribute digital and printed marketing materials for events and appeals.
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Support Temwa’s PR and media presence by developing press contacts and press releases.
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Monitor analytics and evaluate the success of communication and campaign activities.
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Maintain and update Temwa’s website using CMS tools such as WordPress.
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Ensure consistent application of brand guidelines across all public communications.
Administrative
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Maintain and update the CRM (eTapestry).
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Regularly monitor the Temwa info email and either reply or forward to the correct contact within the team.
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Financial data entry.
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Donor stewardship, for example, thank you emails and Gift Aid forms.
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Support volunteer coordination and external liaison.
Collaborative & Strategic Input
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Work closely with the Fundraising & Communications Manager to evolve strategy and campaign planning.
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Stay informed on trends in charity fundraising, digital engagement, and international development.
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Contribute to organisational planning, policy development, and process improvements.
Person Specification
Essential
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Proven experience in fundraising, marketing or communications (employment or voluntary).
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Excellent written and verbal communication skills.
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Experience creating content across multiple platforms including social media, newsletters, and print.
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Confident in event planning and leadership.
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Skilled in donor and client stewardship.
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Strong digital skills, including use of CMS (e.g., WordPress), social media tools, and CRM databases.
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Excellent attention to detail, planning, and organisational skills.
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Confident working independently and collaboratively in a small team.
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Flexibility and ability to prioritise workload.
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Empathy for international development work and Temwa’s values.
Desirable
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Experience with Canva, Adobe Creative Suite or similar design tools.
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Understanding of community fundraising, donor stewardship, and appeals.
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Prior experience in the charity or NGO sector.
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Knowledge of PR, media, or corporate donor engagement.
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UK drivers' licence and vehicle access.
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Experience working at festivals managing volunteers.
Other Information
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Occasional evening or weekend work may be required for events.
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This is a hybrid role with a primary base in our Bristol office, with flexibility for some remote working.
Working with remote, rural communities in Malawi to support locally driven solutions for self-sufficiency and sustainable development.
The client requests no contact from agencies or media sales.
Stewardship and Events Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Stewardship and Events Officer
Location England South
£29,835 per annum (pro rata for part time)
Ref: 160REC
Part Time 22.5 hours per week – we are happy to talk flexible working
Base: Bristol – hybrid working with a minimum of 2 days a month working from the Bristol office.
Contract: Permanent
ABOUT THE ROLE
Team: Fundraising and Supporter Engagement
As the Stewardship and Events Officer, you will develop a new programme of events to engage and inspire our supporters. You will deliver proactive, personalised stewardship for those with the greatest capacity to give and support the creation of a Development Board to help secure higher‑value income for the charity. Your work will strengthen relationships and drive long‑term philanthropic growth.
What You’ll Be Doing
- Leading the creation and project management of a new programme of stewardship events
- Supporting the establishment and ongoing management of the new Fundraising Development Board.
- Providing administrative support to the Supporter Care Team and the Philanthropy Team.
- Monitoring compliance with fundraising regulations and data legislation in procedures.
This role is ideal for someone who enjoys creating special moments to delight and surprise people.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Background of working in a fundraising, supporter care, events, customer service or stewardship role within a charity or similar organisation.
- Skilled in leading a project, including identifying and engaging relevant stakeholders
- Proficiency in using project management software, identifying key performance indicators, delivery of the project, and reflective insight following.
- Experience in managing end‑to‑end event logistics for both virtual and in‑person events, including bookings, catering, venue coordination, tech setup, attendee registrations, RSVPs, on‑site support, and post‑event follow‑up.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 19 April 2026
- Interviews will be held via Microsoft Teams on the 6th or 7th May 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We're the charity making it possible for everyone to walk, wheel and cycle


