Neo-Natal Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
This role covers the South West of London, including Chelsea & Westminster catchment area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
We are looking for an entrepreneurial leader to relaunch and build the next phase of the UK Democracy Network: a national network that helps organisations working to strengthen democracy across the UK connect, collaborate and coordinate more effectively.
This is a rare opportunity to shape a growing national network. The Network already has strong foundations, sector backing, and three years of core funding secured. The next step is building it into an independent, trusted and influential organisation that helps the democracy sector work together more effectively.
About the Network
The Democracy Network exists to help make collaboration across the democracy sector more effective. It connects organisations, practitioners and professionals across the UK democracy ecosystem, helping to reduce duplication, strengthen relationships, share intelligence, and enable more coordinated collective action.
About the host organisations
The Network is jointly incubated by two organisations with deep roots in UK civic tech, democratic education, and sector-wide network building:
The Politics Project supports young people to use their voice by giving them access to brilliant democratic education. They work with young people, teachers, youth practitioners and politicians to help them learn about, teach and actively participate in democracy. The Politics Project also leads the Democracy Classroom Network, a sister network of over 100 organisations across the democracy, education and youth sectors which support over 3,500 teachers and youth practitioners to engage young people in democracy.
Democracy Club produces the most comprehensive election data in the UK. Established in 2010 and registered as a Community Interest Company in 2015, it runs the national polling station finder Where Do I Vote and candidate lookup service Who Can I Vote For, serving election information to millions of UK voters each year and supplying data to the Electoral Commission. Democracy Club brings a mailing list of 35,000, an active community of 1,200 volunteer contributors collaborating on election information, and strong digital and data expertise to the Network.
Our vision for the Network
Over the last year, we have carried out extensive consultation with members of the UK Democracy Network, the Network’s Steering Group and funders. Through this process, we have developed a new vision for the Network that is designed to reflect and support the diversity of the democracy sector, and the wide range of approaches, perspectives and organisations within it.
Our model is built around a series of smaller thematic, geographic and demographic-based “hubs” within the wider Network. These hubs will create spaces for organisations and individuals working on particular issues, in particular places, or with specific communities to collaborate more effectively, while remaining connected to the wider democracy ecosystem.
Alongside this, the Network will support stronger coordination and information sharing across the sector through activities such as a monthly bulletin, shared events, an annual conference and practical tools and databases that help partners collaborate more effectively.
Importantly, we want to build on and strengthen the excellent work that already exists across the democracy landscape, rather than duplicate it. Over time, we also hope the Network can help incubate and support new hubs and collaborations around emerging issues and opportunities within the democracy sector.
About the role
The Network will be delivered by a small core team: a Network Director (this role), a Network Manager (in post), and a Network Coordinator (to be recruited).
Our medium-term ambition is for the Network to become an independent organisation in its own right. We see this role as central to shaping that transition, with the successful candidate expected to lead the Network into its next phase as an independent organisation over the course of the grant period.
Key responsibilities
The Network Director provides overall leadership of the Network and is responsible for its long-term sustainability and strategic direction.
Specifically:
- Strategic leadership. Set strategic direction for the Network in consultation with members, hosts and the Steering Group / Board.
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Represent the Network. In networking and fundraising events, high-level roundtables and in high-profile relationships with government, funders, media and sector leaders.
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Lead on fundraising. Develop relationships with major funders, alongside Harriet Andrews at The Politics Project, building a diversified, sustainable funding base.
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Oversee the Network's transition to an independent legal structure. Support the establishment of the Board, working with Harriet Andrews and Sym Roe to recruit members with a mix of professional expertise and elected network representatives.
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Build an inclusive, supportive team culture. Line manage the Network Manager and Network Coordinator.
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Oversee monitoring and evaluation. Lead reporting to funders, and support the annual review process with the team and Steering Group / Board.
Person specification
We are looking for a values-driven, experienced, strategic leader. They will have strong people and financial management skills, and the ability to build trusted relationships across the democracy sector. They will be an excellent communicator, comfortable leading through complexity and change, and motivated by a commitment to strengthening UK democracy.
The postholder will be expected to work in-office two days a week and attend regular in-person engagements in London.
Benefits
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33 days’ annual leave pro rata, including Bank Holidays (with three days off between Christmas and New Year).
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4% employer pension contribution.
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2 working days / 15 hours of volunteer leave a year.
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Cycle to Work scheme.
Further information about the role and job specification can be found in the Candidate Recruitment Pack.
Equity, diversity and inclusion
The UK democracy sector has historically been less diverse than the country it serves, and we want to help change that, starting with how we recruit. We particularly welcome applications from people who are underrepresented in democracy sector leadership, including people of colour, disabled people and people from working-class backgrounds.
How to apply
Please apply via charity job with the following:
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Your CV (no more than two pages).
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A supporting statement of no more than 500 words, setting out how your experience, skills and knowledge meet the person specification and why you are drawn to this role.
The closing date is 11.30pm, Sunday 14th June 2026.
We will shortlist on the basis of the supporting statement against the person specification.
The client requests no contact from agencies or media sales.