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Job Role: Assistant Retail Manager

Salary: £9,914 (FTE £24,785)

Hours: 15 hours

Contract type: Permanent

Location: Devizes

Additional information:

This role does require some flexibility around the days worked to help cover periods of absence and annual leave. A rota system is in place, and this will be shared with you in advance to help with planning. We can also talk through what this looks like in more detail if you are invited to interview.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As an Assistant Manager, you’ll play a key role in the success of our charity shops, ensuring everything runs smoothly day to day. From leading and motivating our fantastic team of volunteers to managing stock and creating a warm, welcoming shopping experience, you’ll be right at the heart of our mission.

If you’re passionate about retail, enjoy working with people, and want to make a real difference by helping us raise vital funds for a great cause, we’d love to hear from you!

Responsibilities include:

Collaborating with the Shop Manager to meet and exceed income and profit targets by optimising sales, minimising operational costs, and continually seeking innovative ways to enhance to shop.

Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.

Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base.

Support the Shop Manager in administrative tasks, including cash handling and banking.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

To read the full job description and learn more about this opportunity, please visit our company website via the application link and submit your application.

Qualifications / Requirements:

Experience working within a retail setting.

A proactive, customer-focused approach to work.

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discount at our charity shops

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessions from experienced facilitators

For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.