Supporter care jobs

Hours: 30–37.5 hours per week (4 or 5 days), Monday–Friday

Wealden Citizens Advice (WCA) is looking for a passionate and proactive Advice Services Manager to lead our Crowborough office. This is an exciting opportunity to support and empower local people, particularly those facing disadvantage, by ensuring they have access to free, confidential, and impartial advice when they need it most.

Wealden Citizens Advice is an independent local charity and part of the national Citizens Advice network. Each year, we help over 4,000 residents across Wealden through our offices in Crowborough, Hailsham, and Uckfield, as well as through outreach services and digital channels. We’re here for everyone – whatever the problem. From benefits and debt to housing, employment, immigration, and energy advice, we help people find a way forward. Our insights and research also influence change at both local and national levels.

Our vision is to make advice and information more accessible to everyone in Wealden — especially those in hard-to-reach or disadvantaged communities. By helping people understand their rights and access the support they’re entitled to, we promote wellbeing, community cohesion, and a fairer society.

As part of the Citizens Advice network, we are:

• Free, independent, confidential, and impartial
• Committed to equality, diversity, and inclusion
• Guided by integrity, compassion, and respect
• Dedicated to continuous improvement and community impact

You’ll lead the day-to-day operations of our Crowborough Advice Service, managing a team of around 30 volunteer advisers who deliver a high-quality, client-focused, multi-channel advice service. This is a varied and rewarding role for someone who thrives in a fast-paced, people-focused environment and is passionate about helping others.

• You’ll ensure effective service delivery across face-to-face, phone, text, and email channels
• Coach, develop, and support volunteer advisers to maintain high advice standards
• Oversee service quality, compliance, and performance targets
• Work collaboratively with our management team across Wealden to develop and improve services
• Contribute to local research and campaigns to address the root causes of client issues

We’re looking for someone who is:

• A motivational leader, able to inspire and support volunteers
• Highly organised, adaptable, and solution-focused
• Comfortable working collaboratively across teams and services
• Empathetic, approachable, and committed to delivering the best outcomes for clients

• Experience as a Citizens Advice Generalist Adviser or in the Social Care sector (minimum 2 years preferred but not essential)
• Experience managing or coordinating teams in an advice or community service setting
• A good understanding of equality, diversity, and inclusion in service delivery
• Strong IT and data management skills

Key Responsibilities

• Lead and manage the Crowborough Generalist Advice Service and associated projects
• Recruit, train, and support volunteers in partnership with our District Administrator & Training Team
• Oversee casework quality, performance, and compliance with Citizens Advice standards
• Ensure accurate recording of client data, case notes, and outcomes
• Maintain Health & Safety and Data Protection standards within the office
• Contribute to service development, audits, and research & campaigns work
• Support and participate in management team meetings and cross-office initiatives

What We Offer

• A supportive, inclusive, and friendly team culture
• Opportunities for professional development and ongoing training
• Flexible working arrangements (4 or 5 days per week)
• The chance to make a tangible difference in people’s lives every day

Wealden Citizens Advice is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities, and particularly from groups currently underrepresented in our workforce.

Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?

Then this could be the role for you. Join us as our next Lead Coach, and use your leadership and interpersonal skills to deliver the Spear Programme in Leeds.

You’ll be working with Bridge Community Church to manage the delivery of our award-winning Spear Programme. Over the last 20+ years, Spear has equipped more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face. 

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

The important stuff 

Location: Leeds, office-based

Salary: from £26,000

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Application pack: Have a look at our application pack for more information about the role and Spear

In this role, you’ll be responsible for:

The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.

Delivery of Spear Programme - Group and 1:1 coaching [60%]

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
• Building relationships with young people on the programme and managing culture and attitudes in the training room.
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.

Delivery of Spear Career [20%]

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.

Training the Assistant Coach [10%]

• Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.

Trainee recruitment [10%]

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.

Continuous professional development

• Continually engaging in professional development, including being part of our wider coaching programmes and supporting the Programme Managers with overall team training and development.

Active participation in and support for church team and mission

• Engage with Sunday services, and establish a strong personal presence, including speaking at church/events if required, contributing to prayer meetings, and demonstrating spiritual leadership as per Spear's Christian ethos and the mission of the church.

Personal qualities we're looking for:

• An active Christian, passionate about personally representing the values and beliefs of Spear and Bridge Community Church
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
• You are great at building relationships, with solid communication skills
• Good administrative and organisational skills, working well under pressure with the ability to prioritise workload

You can expect:

• Excellent benefits including Vitality Health Insurance, access to Cycle to Work scheme, and enhanced parental leave, dependants leave, and sick leave policies with income protection
• A genuine commitment to upskilling you through impressive training opportunities:
  • Support and funding to complete your professional coaching accreditation once you have completed enough coaching hours
  • Progression opportunities through professional development 1-1s
  • Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Autumn staff conference day, plus a Christmas retreat

A couple of things toote:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested

We are looking for an enthusiastic challenge events officer for a high-profile national charity . You will be supporting the challenge event team over a busy period , engaging, and stewarding challenge event participants for London landmarks, Half, London Marathon and London 2 Brighton cycle.

Hybrid working , you wll be 50% office based of your working hours which equates to 2 days one week and three days the week after.

The Role
Create and implement communications plans that include training and fundraising tips, Race Day details and info about the charitys work.
Source stewardship content that is informative, inspiring and maximises fundraising potential, achieving and ideally exceeding fundraising targets.
Build strong relationships with participants so that they all receive an excellent experience and are keen to support the charity again
Test different communication formats, including automated and personalised emails, phone calls and social media forums.
Work with fundraising colleagues and the Data team to ensure GDPR compliance.
Fundraisers are thanked in a timely fashion
Raisers Edge records are updated regularly and consistently
Resources are sent out to supporters as required, and stock reviewed regularly.
Create and implement communications plans that include training and fundraising tips, Race Day details and info about all the work.
Source stewardship content that is informative, inspiring and maximises fundraising potential, achieving and ideally exceeding fundraising targets.

The Candidate
Experience of developing supporter or customer care relationships
Experience of working in an Challenge Events or Community Fundraising team
Excellent relationship skills- to work well with colleagues, supporters and suppliers
Excellent copywriting skills- to produce copy for marketing communications and stewardship communications.
First-class supporter management and motivating skills, delivering outstanding supporter experience for event participants.
to influence and motivate to encourage potential supporters to engage with the charity
Ability to organise a busy workload and prioritise effectively, working to tight deadlines
Ability to work independently, co-operatively and as an effective team member.
Ability to use IT systems and databases
Ability and desire to support the wider team and department to achieve objectives/targets.
Experience of delivering successful marketing plans to increase income and participation.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About Finance at Hope into Action 

The finance function of Hope into Action is small team comprising the Finance Manager, the Finance Administrators (job-share) and a volunteer reporting to the Head of Operations. It is largely paperless and supports our 44 staff with accounts payable and receivable functions. It works in conjunction with the other departments to deliver timely, accurate and strategic financial information for both the Executive Team and the Board of Trustees.

About the role 

The Finance Manager is a key role in enabling Hope into Action fulfil its vision of every church lovingly making a home for those experiencing homelessness.

The role is broad ranging; from managing the Finance Administrators, supporting their work when needed and also producing the monthly management accounts within our target of 10 working days from the month end.

In addition, you will support the year end work by producing the schedules required by auditors, take a lead in the annual budgeting process, produce the biannual investor statements and compile the Gift Aid returns. 

You will be expected to meet regularly with budget holders to help them achieve their targets and/or devise a plan to bring them back on track.

About you 

We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. You will be adaptable and equally comfortable with bank reconciliations as writing a commentary on the management accounts. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.

You will have a track record of finance experience but also be relatable; able to support staff with little or no financial experience. You should have a passion for the homeless, churches and our vision & values. 

We value diversity and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.

About us 

We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.

Starting 15 years ago, we have grown into a mature organisation working with over 100 churches running 126 homes for over 400 tenants.

We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless Link and Centre for Social Justice.

We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.

Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking. 

Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.  

We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community.   Our vision is for every church to lovingly provide the homeless with a home.

Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.

Are you passionate about bringing people together to make a difference for the natural world?

At Synchronicity Earth, we believe a thriving planet depends on biological and cultural diversity being valued, celebrated and able to flourish. Our work is grounded through relationships and connection, and therefore bringing the right people together, in a thoughtful and intentional way, is integral to our mission.

We are looking for a highly organised, enthusiastic and proactive Event Officer to support our diverse programme of events, conferences and external engagement activities, with a particular focus on engaging funders and philanthropic partners.

Working closely with the Philanthropy & Engagement, Communications, and Programmes team, you will support the research, logistics, and administration required to connect and engage our supporters, prospective funders, conservation partners, allied organisations and wider networks. Through this essential role, you will help to raise Synchronicity Earth’s profile, influence funding practices in the environmental sector and champion the voices and perspectives of marginalised and underrepresented people in global conservation forums.

As a great candidate, you will have a strong attention to detail, be proud of your event organisational skills, and excel at problem solving for the team and external stakeholders.

If you are excited about the art of convening and are motivated to deliver administrative tasks to a high standard with thoughtfulness and care, we would love to hear from you.

PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our decision-making process for recruitment.

Closing date: 26 January 2026

First stage interviews (Zoom):  2 – 6 February 2026

Second stage interviews (at our office in-person): 9 - 13 February 2026

Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.

By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.

We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.

Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.

Application and Recruitment Process

Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.

How to apply:

· Complete the application questions, upload your CV, and submit your application through Charity Job.

· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.

Guaranteed Interview Scheme

We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.

As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey, the details of which you will find in the attachment called Guaranteed Interview Scheme and Candidate Survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.

Service Manager

Location: Manchester (GM Pathfider) - Young Futures

Yearly salary: £37,380

Closing Date: 25 January, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

We’re looking for an experienced and passionate Service Manager to lead an outcomes-based outreach service preventing and relieving homelessness for young people across Greater Manchester. This is a role for someone who has the drive to change lives through high-quality, collaborative support.

You’ll lead and line manage a team of skilled Specialist Navigators, supporting them to deliver meaningful, person-centred interventions that help young people find safety, stability and hope. Working at the heart of a dynamic homelessness partnership, you’ll build strong relationships with local authorities, housing providers, health services and other key agencies to ensure young people get the right support at the right time.

This role demands commitment, resilience and strong leadership. The work can be complex and fast-paced—but it is also deeply rewarding. Every day, you’ll see the real impact of your leadership in the lives of young people who are overcoming significant barriers and moving towards independent, sustainable futures.

If you’re motivated by social impact, thrive on collaboration, and want a leadership role where your work genuinely matters, this is an opportunity to make a lasting difference.

In this role, you will:

· Conduct risk assessments, safety checks, and reporting to maintain a safe environment for clients, staff, and volunteers.

· Act as Safeguarding Lead, ensuring compliance and a protective environment for young people.

· Liaise with Finance, HR, Compliance, and other teams to ensure smooth service operations.

· Recruit, deploy, and supervise volunteers effectively.

· Set and manage budgets in collaboration with Finance, using established systems and processes.

· Deliver high standards of support and housing management, meeting KPI targets.

· Build and maintain strong relationships with commissioners, partners, and subcontractors.

· Monitor, evaluate, and continuously improve service delivery within Oldham’s Pathway approach.

· Ensure effective, regularly reviewed support or family plans for young people.

· Empower young people to shape service delivery.

About You

You bring vast experience in managing teams and individuals effectively. You are skilled in handling complex situations and managing risk, including safeguarding. You possess proven ability to deliver safe, high-quality support to young people at risk; while committing to diversity, respect, and dignity for all.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.   

Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.    

We are looking for a passionate and experienced professional to lead the development of our Affected Others service, supporting children, young people (CYP), and families impacted by familial substance misuse. This is an exciting opportunity to shape and grow a service that makes a real difference in breaking cycles of harm and building resilience.

Where: Buckinghamshire (Countywide)

Full Time Hours: 37.5 per week

Full Time Salary Range: £32,002.35- £34,214.20*

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

About the Role
As the lead for this specialist area, you will:

• Drive the design and delivery of innovative interventions for children, young people and families affected by substance misuse.
• Develop group programmes, resources, and training to strengthen whole-family approaches.
• Build strong partnerships with key stakeholder such as adult substance misuse services, schools, children’s services, and health professionals to ensure seamless referral pathways.
• Develop and deliver training and consultation to external partners and stakeholders on the issues facing young people affected by substance misuse of others. 
• Champion safeguarding and best practice across the service.
• Hold a caseload of complex and high-risk cases involving children, young people, and families, delivering whole-family support, including parenting programmes and harm reduction strategies.
• Monitor and evaluate service impact, ensuring continuous improvement.

About You
We’re looking for someone who is:

• Experienced in working with families facing multiple risk factors, including parental substance misuse.
• Skilled in delivering 1:1 and group interventions and developing new programmes.
• Knowledgeable about safeguarding and child protection procedures.
• Qualified to Level 3 in Health & Social Care (or equivalent).
• A strong communicator and collaborator, able to influence and lead within multi-agency settings.
• You will need to work flexibly countywide across Buckinghamshire so must hold a full UK driving license and have access to a car.

What we Offer

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• Opportunity to lead and shape a vital service alongside a friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Direct applications only — we will not be engaging agencies for this vacancy.

Salary Range (pro rata if part time)

CGL points 28 to 30 (£32,002.35 - £34,214.20)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

23/1/2026

Closing Date

12/1/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

The time commitment will be approximately 20 panel sessions per year, with a payment rate of £500 per panel, plus reasonable expenses incurred. Attendance at 2 training sessions per year is required and travel expenses will be covered. Panel sessions are held online.

PACT is one of the UK’s leading independent adoption charities, placing children with secure and loving families and supporting them with specialist therapeutic support.

Our external Adoption Panel Members play a vital role at PACT by carefully considering applications from those wishing to become adoptive parents. We are currently seeking an independent Adoption Panel Chair, to lead our online panel in making fair, informed recommendation outcomes to a high quality standard.

You will bring an understanding of the adoption process, gained from professional or personal experience, and will be competently skilled in chairing complex meetings. You’ll be capable of facilitating active participation and ensure the panel operates within a clear regulatory and policy framework.

With an awareness of the richness of different kinds of families and their potential for meeting children/s needs, we would love to hear from you if you can bring different experiences, knowledge and perspectives to our panel member group. 

We are actively working to ensure that equality and inclusion is embedded in everything that we do. It is central to our work with vulnerable children and families, and championed by our community. However, we know there is more we can do. We want to do all we can for our service users, and we want everyone at PACT to feel a sense of belonging. To support this aim, we are working proactively to develop a panel member group that it is representative of our diverse service users (both current and prospective), volunteer community and our wider eco-system. We also know the value of having panel members who champion inclusive values and bring a wide variety of perspectives to our organisation. We welcome people of all ages, backgrounds, cultures and experience to apply for this role.

If you would like to arrange an informal discussion about the role, please visit our website to find contact details for our Panel Advisor.

If you believe you can contribute to the skills and diversity of our panel as Independent Adoption Panel Chair, then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Closing date for applications: 9am, Fri 30 January 2026

Interviews will be held on: Wednesday 18 February 2026

Other roles you may have experience of could include: Independent Adoption Panel, Adoption Panel Member, Adoption Panel Representative, Adoption Panel Chair, Adoption Panel Vice Chair, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Make a real impact for people living with rare, life-altering conditions. 

Inflammatory Neuropathies UK is the only UK charity dedicated solely to supporting people impacted by Guillain-Barré Syndrome (GBS), CIDP, MMN and other Inflammatory Neuropathies. These are rare autoimmune conditions that can dramatically change lives. We are here to work with people, to provide support, and to make things better. 

We provide information, peer support, personal grants, local and online groups, and fund vital research. We are ambitious, people-focused, and growing fast. Along with our community, we are IN this together. 

We are now looking for a proactive, organised and mission-driven Operations Manager to help us strengthen, streamline, and expand our core services so we can reach and support even more people. 

About the role 

As Operations Manager, you will be at the heart of our charity’s day-to-day running. Working closely with our Chief Executive, Trustees, staff team, and dedicated volunteers, you will lead on: 

• Operational Management 

• Day to Day Financial Management 

• Governance & Compliance 

• Volunteer Support 

• Projects, Programmes & Fundraising 

This is a varied and rewarding role for someone who enjoys improving processes, working with people, and building organisational capacity. No two days will be the same, and your work will directly help people impacted by life-changing conditions. 

The role is mainly remote, but does require regular travel to our office in Sleaford (at least once a month), as well as some occasional travel around the UK and Ireland. It may also require some evening and weekend working.

About you 

We’re looking for someone dynamic and innovative, bold, and forward thinking. You will have proven experience in operations, administration, or charity management, with strong knowledge of charity governance, finance, and compliance. We want someone who is organised, can communicate well, and who can work well with our team. You will need to be driven, with a person centred approach at your core. 

If you have experience with a health or rare-disease charity that would be great, but it isn’t essential.

You could be an established manager looking for a fresh challenge, or an up and coming professional looking for their next step. We have an incredible team, and we want to build on it by bringing in the best. 

Why join us? 

If you want to be part of an ambitious, developing team working within a national charity, then this job is for you. This is your chance to make a real difference for a group of people who are often overlooked and who are facing multiple challenges. 

We offer: 

• A competitive salary 

• Remote working with flexibility and autonomy 

• Progression and development 

• The chance to make a tangible difference every single day 

• The opportunity to be part of a supportive and passionate community 

How to apply 

If you’re excited by the idea of helping us make a big impact, we’d love to hear from you. 

Apply via CharityJob with your CV and a supporting statement outlining how your experience meets the job description and person specification. 

Apply now and help us make things better for people living with Inflammatory Neuropathies. 

Social Work Adviser

Location: Westminster 

Salary: £40,000 per annum

Vacancy Type: Full Time/ Contract

We currently have an exciting opportunity to join us as a Social Work Adviser (Child Welfare and Safeguarding) based at the Foreign Commonwealth & Development Office (FCDO) in Westminster, seconded from Heathrow Travel Care (HTC), the airport social work team. You will join us on a full-time, 18 month contract (potential extension upon mutual agreement) and in return, you will receive a competitive salary of £40,000 per annum, plus benefits.

The role of our Social Work Adviser (Child Welfare and Safeguarding) is to enable the FCDO to offer advice and assistance to vulnerable British nationals known to the UK Consular Network.

Responsibilities as our Social Work Adviser (Child Welfare and Safeguarding):

FCDO

• Providing advice, support and guidance to consular assistance staff in London and staff based overseas on child safeguarding social work issues for British nationals
• Working jointly with the consular child policy unit (CPU) to review child-related cases and policy
• Working collaboratively with the social work advisor team to review cases and relevant policy
• Investigating, signposting, planning with consular staff who are working with British nationals to provide specialist children and families advice to the consular staff
• Referring 'meet and assist’ cases to relevant service providers at UK ports
• Undertaking the risk assessment of cases
• Ensuring policy, guidance and training are inputted to the consular staff on child welfare issues
• Building and maintaining links with relevant assistance NGOs & travel partners via outreach work
• Building and maintaining links with Consular Regional Directors
• Covering for the Social Work Adviser team as required
• Recording all cases on a secure consular information network and monthly reporting to HTC
• Maintaining international outreach – there may be opportunities for international travel to support FCDO staff abroad

HTC (1 day per 5 weeks)

• Working within the airport crisis team at Heathrow
• Advising and assisting a wide variety client groups
• Being part of a unique and interesting social work environment
• Participating in emergency preparedness and response at Heathrow
• Continuing professional development

What we’re looking for in our Social Work Adviser (Children & Families):

• 2 years’ recent statutory social work experience
• Recent experience of working directly with children and families to statutory standards
• Experience of direct work, working with the impact of trauma and ensuring safeguarding is always prioritised
• Experience of making and recording risk assessments, including Safe Lives RIC and other evidence-based assessment tools
• Experience of problem-solving under time pressure
• Experience of prioritising casework according to risk and need
• Working knowledge of child safeguarding procedures within Local Authorities
• An understanding of child safeguarding policy
• The ability to work effectively in partnership with other agencies
• The ability to make clear recommendations on how to address risk and need based on professional judgement and experience.
• The ability to recognise signs that a child may not be meeting developmental milestones, has been harmed or is at risk of harm
• The ability to advocate for children and young people, to ensure they receive organisational focus, resource and support as appropriate

Application form closing date: 9am, Tuesday 20th January 2026

Interview date: Tuesday 3rd February 2026

To Apply

If you’re looking for a new challenge, please click apply to be considered as our Social Work Adviser (Child Welfare and Safeguarding)! We look forward to hearing from you.

You must be legally able to work in UK. Security clearance is required for this role. You must have been resident in the UK for a least 2 of the previous ten years, at least one year of which must have been a consecutive 12-month period and you must have resided for at least 3 consecutive years in one country. All applicants should be aware that a lack of sufficient background information may preclude an applicant from being granted security clearance.

Healthier Me Coach

Are you passionate about health and wellbeing? Do you want to support people with a learning disability to improve their health and wellbeing? Do you want to be part of real, lasting change in your area?(Sutton, Kingston Upon Thames and Merton)

If your answers are 'YES', please keep reading! 

The Healthier Me Coach is key to the delivery of our exciting new Omaze funded activity. This is a part-time, fixed-term position of 22.5 hours per week, ending in December 2027. The working days are Tuesday, Wednesday, and Thursday. A valid driving license and access to a vehicle are essential for this role.

In our new programme called "Healthier Me" we want to: 

• Improve health outcomes for people with a learning disability. 
• Empower people we support and our staff teams to have better tools when it comes to health and wellbeing 
• Make community health offerings more accessible for people with a learning disability.

You will be working within a team of Healthier Me Coaches across England, Wales and Northern Ireland. The Healthier Me Coach will work both independently and collaboratively. 

In the Healthier Me Coach role, you will support people with a learning disability to improve their understanding of, and access to, health and wellbeing.

A key part of this work will be to support around 100 people with a learning disability to set and achieve personal health goals over 2 years. You will do this through1:1 coaching, delivering workshops and signposting, amongst other things. The post holder will be responsible for supporting individual progression and connecting the people Mencap supports with each other and appropriate opportunities in the community. 

In addition to this you will be managing at least one ‘Healthier Me Champion’ . The Champion role is for people with a learning disability, and it will strengthen the delivery of this work. 

This role involves working with a range of stakeholders to promote healthy living and to improve understanding of the barriers to health faced by people with a learning disability. 

Stakeholders will include: 

• Local staff in Mencap services 
• Community organisations 
• Local health teams 
• Families and Carers 
• Internal Mencap teams   

We want the Healthier Me Coach to use a community-led approach, giving people we support and the wider community opportunities to contribute and be part of local solutions. The coach will establish strong working relationships that enable Mencap to secure positive outcomes for people with a learning disability. The Healthier Me Coach will work closely with the Programme Manager to ensure good monitoring processes are followed to reach set targets and goals. You will support with monitoring progression, collecting and inputting data.

You will model our 5 values -Positive, Kind, Inclusive, Brave and Passionate. 

Key Responsibilities 

• Line management of colleagues with a learning disability – Healthier Me Champions.
• Effectively manage a caseload of individuals, supporting them to set and achieve personalised health goals. 
• Ensure that all contractual outcomes linked to your caseload are achieved, captured and documented. 
• Deliver workshops and training to Mencap teams, people with a learning disability and community members. 
• Implement community-led ways of working and co-production in approach to work. 
• Provide signposting, support and tools to individuals, carers and support staff. 
• Take responsibility for own professional development, and where needed use feedback to continually improve own performance. 
• Develop relationships with stakeholders and gather feedback. 
• Complete reporting required for internal and external monitoring, accurately and on time. 
• Generate community opportunities with local organisations (e.g. allotment, leisure centre, social groups). 
• Highlight and report any practice issues or safety concerns to secure support and improvement in line with organisational policies. 

The successful candidate will: 

• Be passionate about making health and wellbeing accessible. 

Have excellent communication and relationship building skills. 

• Demonstrate enthusiasm and flexibility for the team and its work. 
• Demonstrate an understanding of community-led ways of working. 
• Demonstrate an understanding of a duty of care to the individuals supported. 
• Understand responsibility for Prevent, safeguarding and critical incident reporting in accordance with both internal and external procedures. 
• Demonstrate an interest and commitment to the broader work of Mencap by attending meetings as required to support collaboration. 
• Live Mencap's values - Inclusive, Brave, Positive, Kind and Passionate.

Person Specification. Essential/Desirable - E/D 

Skills & abilities 

• Professional conduct and relationships -E 
• Effective communicator -E  Effective record keeping and reporting - E 
• Building positive relationships/partnerships - E 
• Judgement/troubleshooting skills - E 
• Working to targets - E  Managing and developing team members -E 
• Excellent team working skills -E 
• Good ICT skills -E 
• Hold a driving licence and access to a vehicle-E 

Knowledge and experience 

• Experience of supporting people- E 
• Experience of delivering against targets - E 
• Experience of coaching - D  Experience of delivering training - D 
• Experience of risk management - D 
• Experience of caseload review - D 
• Experience of gathering stakeholder feedback - D 
• Experience of community led ways of working -D 
• Knowledge of sector -D 
• Knowledge of safe working practices - E 

Applications close on Friday 26th January. Interviews will be held on Wednesday 4th February, via Microsoft Teams. If you’re passionate about making a difference, please review the job description for full details, and if you meet the criteria, we encourage you to apply!
 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Permanent, Full Time

Circa £32,000 plus competitive benefits

Do you want to make a difference?

Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a compassionate and adaptable individual with a background in welfare delivery. The ideal candidate will be highly organised, analytically minded, and an effective communicator.

As a Welfare Services Navigator, you will be on the front line of the organisation, providing essential support to beneficiaries through our helpline, email, and web chat services. You will advise members of the RAF family on the financial assistance and support services available through the RAF Benevolent Fund, guiding them on how to access these resources when needed.

The successful candidate will be proactive, with experience of working with people in a supportive capacity. They must be able to engage sensitively and professionally with individuals of all ages and backgrounds. A solid level of administrative experience is essential, ideally gained within a welfare or support-focused environment, along with confidence in using CRM IT systems.

The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK.

To apply, please click on the link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Friday 23rd January 2025, 5.00pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Beyond Reflections is a charity supporting the needs of Trans+, Non-Binary people including friends and allies. We are looking for an inspriing person who can continue to grow and develop the charity so it continues to advance and improve its impact and sustainability - a full job lack is avalable.

More details can be found at our website where a job pack has full details

About Beyond Reflections

Beyond Reflections is a UK charity providing dedicated mental-wellbeing support to Trans+ people, as well as to their families,

friends, and allies. We offer a combination of group support, one-to-one services, and therapeutic interventions delivered by experienced case workers, counsellors, and therapists.

Our work spans both online and in-person settings, ensuring support is accessible, confidential, and rooted in compassion.

From facilitated support groups and tailored counselling to mentoring, safe social spaces, and specialist guidance, we aim to meet people where they are and provide the right help at the right time.

We play a wider role in strengthening inclusion across society. Our training and development programmes, which have been delivered to organisations such as the CPS, Hampshire Police, B&Q, and the University of Southampton, focus on Trans+ awareness, allyship, leadership coaching, conflict resolution, and policy development. All income from this work goes directly into our hardship fund, enabling us to support those who would otherwise be unable to access help.

Volunteers are an essential part of our organisation. They contribute across support services, events, administration, and governance, bringing a wide range of lived experiences and skills. We provide a supportive environment for volunteers to grow, develop, and contribute to meaningful change.

Our Services

Support Groups and Community Spaces

One-to-One Support

Therapy and Counselling

Mentoring

Practical Support

Job Description and Person Specification

Please read this job description and person specification carefully to help you write your cover letter and tell us how you meet our requirements for the role. We are looking for potential from applicants. Job TItle Chief Executive Officer (CEO)

Salary £40,000 - £52,000 per annum (FTE)

Hours 0.8 - 1 FTE, with some flexibility required to meet organisational needs.

Location Southampton, 3-4 days in the office with options to work remotely when required.

Reports To Board of Trustees

Responsible For Members Coordinator and Admin, Volunteer Coordinator, Revenue Coordinator, Therapeutic Lead. Contractors, including Supervision Lead, Bid Support and Social Media/PR.

Job Description

The Chief Executive will provide clear, compassionate, and forward-looking leadership that strengthens Beyond Reflections’ impact and ensures our services remain safe, accessible, and responsive to the needs of the Trans+ community. They will translate the Board’s vision into organisational strategy, oversee effective operations, and build a culture rooted in our values of respect, inclusion, and empowerment. They will be responsible for guiding the charity through a period of growth in response to increasing demand. This includes developing partnerships across the charity and public sectors, driving financial sustainability, supporting staff and volunteers, and ensuring our services maintain the highest standards of quality and safeguarding.

Key Responsibilities

Strategic Leadership & Organisational Development

● Lead the delivery of the charity’s strategic plan, ensuring the organisation remains responsive to the needs of the Trans+ community.

● Identify opportunities for growth, innovation, and collaboration across the sector.

● Translate strategic priorities into clear operational objectives and measurable outcomes.

Governance, Risk & Compliance

● Act as the primary link between the Board of Trustees and the organisation, ensuring clear communication and timely implementation of Board decisions.

● Ensure full compliance with charity law, safeguarding requirements, quality standards, and regulatory obligations.

● Provide clear, accurate reporting to the Board to support effective governance and decision-making.

● Maintain strong organisational risk management and business continuity processes.

Operational Leadership & Service Delivery

● Oversee high-quality delivery of all services, including support groups, counselling, therapy, mentoring, training, and volunteering programmes.

● Lead and support the senior management team (e.g., Operations, Therapeutic, and Fundraising leads) to ensure effective operational oversight.

● Promote continuous improvement, data-informed decision-making, and consistent service standards across online and in-person provision.

People, Culture & Wellbeing

● Foster an inclusive, trauma-informed, and person-centred organisational culture that reflects the charity’s values.

● Recruit, lead, and develop staff, ensuring strong performance and wellbeing.

● Support and integrate volunteers across service delivery, promoting engagement, recognition, and effective practice.

External Relations & Partnerships

● Act as an ambassador for Beyond Reflections, representing the charity to funders, partners, policymakers, statutory bodies, and the media.

● Build strategic partnerships, including collaboration with broader LGBTQIA+ organisations and health/social care providers.

● Advocate for Trans+ people, contributing to policy, awareness, and sector development.

● Ensure member voices inform organisational decisions and strategic direction.

Finance, Fundraising & Sustainability

● Lead financial planning, budgeting, and stewardship to ensure sustainability and value for money.

● Grow diversified income streams, including unrestricted funding, grants, training revenue, and corporate partnerships.

● Maintain relationships with funders, commissioners, donors, and commercial partners.

Person Specification

We know that no candidate will meet every single requirement in this pack, and we strongly encourage you to apply even if you’re unsure you tick every box. If you share our values, bring relevant experience, and feel motivated by our mission, we’d be very glad to hear from you.

Essential Desirable

Significant senior leadership experience, preferably in the charity, social care, or mental health sectors.

Lived experience as a trans, non-binary, or gender-diverse person, or personal experience connected to the Trans+ community.

Deep understanding of issues facing trans+ (gender-diverse) communities, or lived experience.

Experience in designing or delivering training programmes for organisations.

Proven track record in strategic planning, financial management, and fundraising.

Experience of mental health or therapeutic service delivery.

People-management skills: experience managing teams, developing staff, and supporting volunteers.

Network of relationships in the LGBTQIA+ sector, statutory bodies, or philanthropic funding landscape.

Excellent communication and stakeholder-engagement skills, including public speaking, advocacy, and partnership building.

Experience scaling organisations, diversifying income, or developing trading/social enterprise models.

Strong governance knowledge and experience working with or reporting to a Board of Trustees.

Understanding of digital transformation and digital service delivery.

Commitment to safeguarding, equality, diversity, inclusion, and trauma-informed practice.

Experience overseeing remote, hybrid or multi-site teams.

Demonstrated ability to lead in emotionally complex environments and maintain professional boundaries.

Familiarity with commissioning processes and local authority partnership models.

How to Apply

Submitting an application

To apply for this role please submit your CV and a cover letter to us

Your cover letter should address the following questions and be no longer than one A4 page:

1. 2. Why do you want to be part of Beyond Reflections?

How do your skills and experience meet what is set out in this Job Description?

To be considered for the role you must submit your application by the deadline. We want to see people at their best and so of course will make any reasonable adjustments relating to long-term conditions or disabilities that you need to help you perform at your best. Please let us know if this applies to completing your written application. We also ask you to let us know when submitting your application if you have any requirements for accessibility-related adjustments if you are selected for an interview.

Interviews

First-round interviews will take place in the week commencing 9th February 2026 and will take place online. Second-round interviews will take place w/c 16th February, where you will be asked to give a presentations to Trustees. If you are successful through these stages, you will be invited to the BR offices during the week of 23rd February. If you will be unavailable for any of these dates please mention this in your application email. These dates may be extended subject to the number of applications.

References and eligibility checks

Once we have identified a preferred candidate via the interview process, we will carry out reference checks and legally required checks of eligibility to work in the UK before making a final job offer.

About the role

Alexandra Rose is a data rich organisation. Using Socialsuite, we have built sophisticated project performance dashboards and monitoring tools that underpin both our delivery and reporting. We have also strengthened how we evaluate and demonstrate the impact of our Rose Voucher projects, developing robust evaluation tools that help us understand, and evidence, how our work improves the diets, health and wellbeing of adults and children. 

We are looking for a proactive and impact driven Data and Insights Officer who shares our commitment to social justice, health equity and unlocking the power of data to influence food system change. This is a role for someone who thrives in a rapidly evolving data landscape, enjoys solving problems, and is excited about using data to drive service improvement, advocacy, and organisational growth.

You will play a pivotal role in strengthening Alexandra Rose’s use of data, ensuring our systems run smoothly, our insights are timely and actionable and our work continues to scale efficiently as our projects grow. You will support the measurement of our impact, improve how teams use data and help us tell compelling stories about how Rose Vouchers change lives.

You will be someone who:

• Enjoys working at the intersection of data, technology, and social change, and is energised by the pace of innovation in this space.

• Is adaptable and forward-looking, keeping on top of emerging tools, techniques, and technologies that could strengthen our work.

• Takes initiative, spots opportunities for improvement, and enjoys making data systems better for the teams who rely on them.

• Values collaboration and enjoys helping colleagues understand and use data confidently.

• Is committed to ethical, secure and compliant data handling, ensuring Alexandra Rose upholds the highest standards of GDPR and data-sharing practice.

Use of AI in applications 

We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role. 

To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.

Additional information 

We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.

Socialsuite is managed by engineers in Australia. This will mean, on a number of occasions during the year, you may be required to attend meetings that start at 8am. This will be infrequent and most communication with the software providers can take place via email.

Location

London and the South East. Home working, with a requirement to regularly attend meetings and events (mainly London but on occasions project areas elsewhere in the UK) 

Duties and Person Specification

Data Analysis, Systems and Reporting

• Develop and maintain robust and accurate data systems and monitoring processes, ensuring compliant archiving to support data integrity.

• Lead the preparation, quality assurance and secure management of Alexandra Rose’s programme data, ensuring it is accurate, consistent and compliant with GDPR and data sharing requirements.

• Resolve data-related issues by collaborating with Socialsuite engineers and engaging with technical support partners as required.

• Develop and refine data dashboards, reports and performance insights that help teams, funders and partners understand how our projects are performing. 

• Share insights to support decision making, improve programme delivery, and strengthen Alexandra Rose’s evidence base.

• Support the implementation and day-to-day management of a new charity-wide CRM system, ensuring that teams can confidently and consistently use it to its full potential. 

• Contribute to the development of Alexandra Rose’s data, GDPR and digital capabilities by improving internal processes and supporting the data literacy of colleagues.

Impact and Evaluation

• Support the design, coordination and collection of baseline and follow-up evaluation activities, including surveys, interviews and focus groups. 

• Manage the collection, organisation and analysis of quantitative and qualitative evaluation data to generate clear, usable insights.

• Produce summaries, descriptive analysis and visual outputs to feed into evaluation findings and funder reports.

• Support the design, analysis and reporting of Alexandra Rose’s annual beneficiary survey, generating insights for advocacy and influencing.

Person Specification

Essential Qualifications and Skills 

• Demonstrable experience in data analysis within the charity, public health, or social care sectors (comparable private sector experience will also be considered). 

• Experience coordinating and collecting qualitative and quantitative data to inform research, projects or services. 

• Experience using CRM systems and data visualisation tools (e.g., Salesforce, Socialsuite) to support monitoring, reporting and organisational insight.

• Proven ability to handle and analyse large datasets, including creating clear charts, dashboards and performance outputs in Excel or similar tools.

• Excellent communication skills, with the ability to translate complex data into clear, accessible insights for a range of audiences.

• Strong project management skills, with experience coordinating multiple streams of work and meeting deadlines.

• Excellent understanding of GDPR, data sharing, and secure data handling compliance.

Desirable Skills 

• Experience working with groups who may have time constraints or specific communication needs, such as families with young children or individuals for whom English is a second language.

• Experience producing insights for advocacy, influencing or public facing campaigns.

• Background in public health, social care, or nutrition.