Supporter data manager jobs

We're looking for a Supported Housing and Contracts Officer to join our dedicated team in Wembley. 

This is a permanent full time (37 hours a week) role where you'll be in the office two days a week and working remotely for the other three. 

The starting salary is circa £32,000 - £40,000 per year depending on your experience.

The Role

As a Supported Housing and Contracts Officer you will be responsible for managing a portfolio of our supported housing schemes, both leased and directly managed. 

You will be the main contact for our managing agents, ensuring that they meet their contractual obligations. You'll coordinate the completion of escalated maintenance works, planned maintenance programmes and recommend improvements and adaptations to projects.

In your directly managed properties you will be responsible for rent and housing duties and carrying our weekly fire panel inspections. 

What we'll need from you:

Our Supported Housing and Contracts Officers need a background in housing, this can be general or supported housing. You will also need to be a great communicator with experience in building relationships with both external and internal customers.

You'll be logging and monitoring enquiries and complaints as well as managing the teams databases, so will need excellent IT skills including Microsoft Word, Excel and PowerPoint, and have experience working with different systems. 

Along with:

• A good understanding of contract management and compliance
• Experience of working with Service Level Agreements (SLAs)
• An understanding of the provision of support services to vulnerable tenants
• Experience of report writing
• The ability to collate and analyse data

Your own transport would be an advantage but is not essential. 

What we can offer you

As a member of the Supported Housing Team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Enhanced maternity/adoption pay 
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

About us

At SNG we provide over 85,000 homes to over 200,000 customers and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Job Purpose

Are you a strategic HR professional passionate about people, culture, and inclusion? Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404’s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal.

About Us

Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we’re proud to be driving sector-leading change in social care.

Key Priorities

• Deliver a management development programme with measurable impact
• Provide workforce analytics to inform strategic decisions and reduce agency spend
• Coach managers to resolve employee relations issues proactively
• Drive improvements in staff engagement, inclusion, and fair treatment
• Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking
• Embed co-production principles across HR processes

What We’re Looking For

• CIPD Level 7 (or working towards) or equivalent
• Proven experience in workforce planning, leadership development, and cultural change
• Strong coaching, influencing, and analytical skills
• Commitment to inclusion, safeguarding, and the rights of people with learning disabilities
• Knowledge of CQC/Ofsted frameworks and sector reforms is a plus

 Why Join Us?

At Centre 404, you’ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference.

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

We are looking for an enthusiastic and dynamic marketing specialist to join our ambitious team of experienced fundraisers as World Horse Welfare approaches its centenary anniversary. You will be part of the Individual Giving team who is responsible for driving sustainable growth through donor engagement, stewardship and acquisition.

The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK, so the ability to travel occasionally is necessary.

Key responsibilities:

• Assist the Head of Individual Giving with the delivery of the annual fundraising and marketing strategy, focusing on regular giving products and the online shop.
• Plan and implement fundraising campaigns, ensuring alignment with KPIs and budgets.
• Create compelling marketing content and manage approvals across teams.
• Monitor donor recruitment and retention, producing reports for leadership and Trustees.
• Optimise the online shop and collaborate with corporate partners on new product lines.
• Work with Supporter Services and Finance to manage stock and analyse donor journeys.
• Coordinate fundraising activities at events and gather digital content for storytelling.
• Work collaboratively across teams to promote fundraising initiatives and drive income growth.

About you:
You’ll bring experience in marketing, ideally within charity fundraising, with a proven ability to grow income and deliver successful campaigns across multiple channels. You are skilled at crafting persuasive copy, using data to drive decisions and confident in managing projects, analysing trends, and leveraging social media for fundraising. Highly organised and solutions-focused, you thrive in a busy environment, collaborate effectively, and communicate clearly. Creativity, attention to detail, and proficiency with Microsoft Office and donor databases are essential in this role. A passion for our mission is key and knowledge of equines would be desirable.

What we offer:

• Generous pension scheme and cash health plan.
• Paid employee sickness absence scheme and compassionate leave.
• Death in service benefit of 4x annual salary.
• Minimum of 31 days holiday pro rata (including bank holidays and a Christmas shutdown)

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities. 

Overview

This is a fantastic opportunity for a highly organised individual to assist the Membership Services Senior Manager.

Supporting the day-to-day operations of our membership function, the successful candidate will be pro-active and highly organised. This role is vital in ensuring a positive experience for current and prospective members, maintaining accurate records, supporting recruitment and retention activities, and contributing to our communications and engagement efforts.

Scope and Accountability:

Membership Administration

• Maintain and update member records in the CRM system, ensuring accuracy and data integrity.
• Process new membership applications, renewals, and resignations.
• Raise invoices for membership fees in accordance with finance procedures.
• Track and chase outstanding invoices in a timely and professional manner.

Member Engagement & Communications

• Draft and schedule e-blasts.
• Reach out to members to gather content, case studies, testimonials, and updates to feature across newsletters, campaigns, and advocacy work.
• Support the coordination of member surveys, feedback initiatives, and engagement campaigns.
• Respond to membership enquiries via email, in a timely manner.
• Assist with member onboarding and relationship management.

Prospect Research & Recruitment Support

• Research prospective members, and opportunities to support membership growth.
• Assist in the development of recruitment materials and outreach campaigns.

 Events & Campaign Support

• Assist with organising member events, webinars, and briefings.
• Support event administration including registrations and attendee communications.
• Assist with our Young Systems Leaders awards programme – communications for the award and supporting online workshops.

Other Administrative Support

• Maintain internal filing systems and documentation related to membership activities.
• Support cross-departmental projects where membership data or insight is required.
• Contribute to improving membership processes and identifying opportunities for efficiency.
• Provide general administrative assistance to the Senior Membership Manager and wider team.

General

• To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are always applied.
• To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.

Skills & experience

• Strong administrative experience, ideally within a membership body, charity, association, or customer-focused environment.
• Proficient in the use CRM systems and confident handling data.
• Excellent written and verbal communication skills.
• Strong attention to detail and highly organised.
• Ability to handle multiple tasks and meet deadlines.
• Experience using email marketing tools.
• The ability to operate autonomously.
• Excellent interpersonal skills, including the confidence and ability to deal with senior stakeholders.
• A collaborative approach.
• Commitment to the values and behaviours of IAPB.

Other Information

• Benefits include 30 days annual leave (plus statutory bank holidays)
• Pension scheme – 10% Employer contribution, no minimum employee contribution
• Group life assurance
• Hybrid working - this role will require 1 day a week (Tuesday) in our London office, the rest of the time will be home based. 
• Flexible working
• Employee Assistance Provider
• Various family friendly policies
• We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.

There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that access to eye health services are vital to everything, for everyone.

IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach. We are a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world.

We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.

To apply:

Please apply via CharityJob. Closing date 18th January 2026.

Due to the volume of applications received, we are unable to respond to everyone. If you have not heard from us within 28 days of the closing date, please assume your application has been unsuccessful. 

Job Title: Service Manager - Eastern European Service

Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent

Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)

This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.

This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you  will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.

As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.

You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.

For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

This post is restricted to women due to the nature of the role. The Occupational Requirement  under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 09:00am on 2 Febrary 2026

Interview dates: 13 February 2026

Job title: Digital Systems Manager
Department: External Relations
Responsible to: Head of External Relations  
Location: London (UK) - hybrid working 
Salary: £ 46,800 gross per annum (London) 
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent 
Start date: As soon as possible

Help us shape the digital future of a global education charity.

Join our international team as Digital Systems Manager, where you will play a pivotal role in strengthening and shaping the digital infrastructure that supports education across our global movement. This is an exciting time to join UWC International as we prepare to procure a new CRM and focus on digital transformation to improve efficiency, data quality and ways of working.

As the organisation has grown, our digital systems and tools have developed organically. We are now seeking a dedicated individual to take ownership of our digital systems, tools and IT landscape. This is a new, full-time role requiring a strong understanding of system integrations and APIs, experience managing and developing business systems, and a willingness to learn and adapt to new technologies. You will help ensure we have an effective, well-integrated digital ecosystem with systems that are fit for purpose, fully utilised and data-compliant.

You will work closely with colleagues across our London and Berlin offices, while also ensuring our digital tools effectively support our global volunteer network (National committees) and prospective students across more than 150 countries and territories. The successful candidate will bring proven experience in business systems or application development — particularly CRMs — and the ability to bring clarity, structure and optimisation to a complex digital environment.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
• In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams

UWC International London

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Enhance sick pay
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London or Berlin must hold the appropriate right to work before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team?To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 11.59 PM (UK time) on Sunday 25 January 2026 

Interview and/or assessment dates:

• First round interviews on Thursday 29 & Friday 30 January (remote)
• Second round interviews  on Thursday 5 & Friday 6 February (remote or in person)

For further information on this opportunity, please contact us to connect you with the recruiting manager.
 

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Role outline and purpose

The Senior Individual Giving Manager is responsible for driving forward our Individual Giving Programme, engaging and recruiting supporters across cash, regular giving, and legacy to Trussell through compelling direct marketing activity and stewardship communications across a range of online and offline channels.  Responsible for leading on our major appeals, this role sits within a team of fundraising experts and works collaboratively with colleagues across the Together with Trussell programme to create integrated and powerful fundraising campaigns, working to retain and uplift supporters over time to enhance their lifetime value.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Role responsibilities

· Working with the Head of Individual Giving and key stakeholders from across the Together with Trussell programme team, to proactively plan a programme of integrated activities to engage and attract new supporters to Trussel, growing our supporter base and our long-term organisational income.

· To implement that plan across a range of integrated offline and online direct marketing channels.

· Own acquisition KPIs around new cash and RG donors, including mid value recruitment; and legacy lead generation.

· Ensuring that all activity is based within and optimised through high quality marketing and audience insight along with performance data and tracking.  To ensure all new supporters are effectively welcomed to the organisation through strong on-boarding journeys and then subsequently and seamlessly stewarded.

· To provide expertise on direct marketing and supporter engagement to the wider programme team and organisation, and to maintain a contemporary and deep knowledge of this field.

· Line management and budget responsibility, ensuring the associated new supporter recruitment budget is effectively spent and controlled.

Person Specification

Technical skills and minimum knowledge:

· Proven and broad experience of direct marketing; online, offline and DRTV

· A strong understanding of GDPR, data protection and fundraising regulation and compliance

· Demonstrates outstanding written and verbal communication skills and ability to analyse complex data and budgets

· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives

· Ability to work through challenges in positive and effective ways

· Exceptional relationships management skills, working with senior leadership and collaboratively across multiple stakeholders and teams

· Strong excel skills and experience of working with CRM, ideally Salesforce, website and analytics, payment gateway and email marketing systems.  Experienced in landing page CRO, dashboards and experimentation frameworks

· Leadership experience and line management, including experience of dealing with performance issues

Behaviours and competencies:

· Works collaboratively to maximise integration and effectiveness of activities

· Takes a holistic view of supporter engagement and thinks beyond solely financial supporters and initial supporter recruitment

· Is tenacious, proactive and seeks continuous improvement though test and learn approach

· Demonstrates a commitment to the values of Trussell

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 28 January 2026

Interview Date: 16 February 2026

Senior Data & Insights Officer​ 

Salary £33,000 - £35,865 - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base Hybrid working for the foreseeable future, with regular attendance to the office at least 2 days a week (one of which is to be Thursday) at one of our locations in north London:

· Pears Building, Pond Street, London, NW3 2PP

· Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

· Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The senior data & insights officer will report to the database manager.

Excellent use of and understanding of our data is crucial to the success of our fundraising activity. This role will support all elements of direct marketing and campaign work for the fundraising team. Using Raiser’s Edge (RE7/RENXT), the post holder will lead on complex data selections for integrated, multi-channel supporter communications, and present meaningful data analysis of fundraising activity. In addition, this role will make a significant contribution to the smooth running of our data processing, database operations, ensuring high quality data through accurate imports and data cleaning.

The team

Our dynamic fundraising department is preparing for an ambitious multimillion-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:

• Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database team and supporter care sit within Public Fundraising, with their work underpinning and supporting the entire department.

• Our Philanthropy and Campaigns team builds relationships with individual philanthropists, trusts, foundations, and corporate organisations which give, or have the potential to give, £10,000 to the charity each year. They lead major appeal activity for the charity, currently focused on our exciting cancer campaign, which is due to launch in late 2026.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification,

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: 23 January 2026, 12 noon.

Interview date: Wednesday Thursday 5 February 2026

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

•  You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

The Royal Commission's diverse and growing alumni community spans academia, industry, science, engineering, and the arts. We are now seeking an Alumni Manager to strengthen engagement with this community and help build meaningful, long-term relationships that enhance the impact of our programmes.

The Royal Commission for the Exhibition of 1851 is a historic charitable foundation established to carry forward the legacy of the Great Exhibition. Today, we support excellence in research, innovation, and STEM education through prestigious postgraduate fellowships and awards, alongside the stewardship of our South Kensington estate.

The Role

Reporting to the Secretary to the Royal Commission, the Alumni Manager will lead the coordination and delivery of our alumni strategy. This is an exciting opportunity for someone with strong communication and organisational skills who enjoys building communities and working in the not-for-profit or higher education sector.

Key Responsibilities

Alumni Relations & Community Building

· Maintain and develop the Commission’s alumni network, fostering long-term engagement.

· Work with the Secretary and Alumni Steering Group to develop and deliver an alumni engagement plan.

· Act as the main point of contact for alumni enquiries.

· Manage alumni use of Commission facilities.

Communications & Content

· Produce newsletters, alumni profiles, updates, and case studies.

· Manage alumni-related online content, including website updates and mailing lists.

· Coordinate content and publication of the annual external stakeholder magazine.

· Develop targeted communications for different alumni audiences.

Events

· Plan and deliver dedicated alumni events.

· Support alumni in delivering their own events.

· Assist the Events Coordinator and executive team with other Commission events.

Data & Administration

· Maintain and develop the alumni database, CRM (Hivebrite), survey tools, and internal records.

· Ensure alumni data is accurate and up to date.

· Track engagement metrics and prepare reports for internal review.

You may also be required to undertake other duties reasonably associated with the role.

About You

Essential qualities

· Experience in alumni relations, community management, stakeholder engagement, or a similar role.

· Excellent written and verbal communication skills.

· Strong organisational skills and the ability to manage multiple projects.

· Experience planning and delivering events.

· Ability to build positive relationships with a diverse range of stakeholders.

· Proficiency in CRM or database systems and Microsoft Office.

Desirable

· Experience in higher education, charities, research organisations, or learned societies.

· Understanding of academic or research environments.

· Experience in digital communications, content creation, or website management.

Salary & Benefits

Salary: £16,932 per annum (10 hours per week; £59,262 FTE).

Flexible working hours agreed with the Secretary, within core hours of 10am–4pm.

At least one day per week working from the office.

Annual leave: 8.5 days plus public holidays (pro rata).

Employer pension contribution of 15% of gross salary via The People’s Pension or a personal pension scheme.

Principal National Cycle Network Engagement Manager

Location - UK wide with a focus on England

£42,323 per annum (pro rata for part time)

Ref: 96REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid, with the opportunity work out of any of our Walk Wheel Cycle Hubs based around the UK

Contract: Permanent

ABOUT THE ROLE

Team: National Cycle Network (NCN) Engagement

As the Principal Network Engagement Manager, you will lead the strategic planning, management and deliver of a diverse range of community-led engagement projects and programmes across the NCN

This leadership role will require expertise in programme delivery, stakeholder collaboration and Business Development, embedded with a string commitment to Equity, Diversity and Inclusion.

It will require you to represent the charity at senior level, influencing key decision makers, ensuring that all programmes align with the Walk Wheel Cycle Trust’s strategic goals.

What You’ll Be Doing

• Improving the Charity’s frame for engaging with community groups
• The accountability for safeguarding, health and safety and complex risk assessment
• Lead on the delivery of programmes and projects designed to delivery the Charity’s “Love it” and “Green it” strategic aims

Key Responsibilities

• Lead and motivate the engagement team
• Work closely with the Volunteering team to ensure opportunities for volunteers are maximised
• Lead on Equity, Diversity and Inclusion

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Significant experience of working with community organisations and volunteers.
• Knowledge and experience of best practice in behaviour change and community engagement including national standards in community engagement and/or COM-B.
• A visible expert (internally and externally) in the principles and standard practices in active travel infrastructure, community engagement and behaviour change projects in a collaborative setting.
• Extensive experience of project and programme management including risk management, budgetary management, contract management and resource planning.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday – Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 18 January 2026.   
• Interviews will be held via Microsoft Teams during the week of 29 January 2026
• To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

About the role

This is an exciting time to join Moorfields Eye Charity and work within an established prospect research team, be an integral part of a smooth-running fundraising team, and support the delivery of the charity’s ambitious fundraising programme.

Building on the success of the capital campaign and in line with its five-year fundraising strategy, the charity has ambitious plans to embed and create a step change in the role of philanthropy across the Moorfields partnership, transitioning from a fundraising programme with a core focus on capital support for the new centre to a programme supporting a broader, and more diverse, portfolio of research, education and innovation. The prospect research assistant will join a growing team and will contribute to increasing the size and quality of Moorfields Eye Charity’s prospect pipeline by undertaking high quality and insightful prospect research to help build and replenish our prospect pipeline.

You will provide valuable administrative support that will feed into improved systems and processes across our fundraising operations. You will have demonstrable investigative research skills and a methodical approach with effective organisational skills. The role requires good communication skills with the ability to present information in a variety of formats. The postholder will have prior experience in research and have the skills to produce accurate research reports and collect and process data in compliance with GDPR and other relevant legislation under the prospect research manager’s guidance. Some training will also be provided in using a variety of tools to identify and qualify prospective supporters capable of making a major gift.

This is a fantastic opportunity to be part of a friendly and supportive team. The role would suit a positive, proactive individual with a curious mind and who is looking to build on their skills and experience to develop their career in the fundraising sector. You will have the chance to develop skills in information gathering and data analysis

Role Description

Research and administration

• Work with the prospect research team to identify, qualify and profile new major donor prospects (including individuals, trusts & foundations and companies) in the UK and internationally by using a number of tools and research techniques to gain insight on prospective supporters, estimated wealth and philanthropic interest.
• To work jointly with the prospect research team to complete larger acquisition projects and work independently on special research projects in line with Moorfields Eye Charity’s fundraising strategy.
• Provide general administrative support to the prospect research and philanthropy teams including ensuring accurate record keeping on the ThankQ Customer Relationship Management (CRM) system in compliance with General Data Protection Regulation (GDPR) and Moorfields Eye Charity’s policies.
• Keep abreast of news and information sites for relevant developments on current and prospective donors and developments in philanthropy and ophthalmology.

Cross team working and collaboration

• Proactively work across teams to identify opportunities for prospecting and operational efficiencies in support of the charity’s wider business plans.
• Contribute to supporting the philanthropy team to use the database effectively with data entry as appropriate.
• Undertake any other duties within the scope, spirit and purpose of the job, the title of the post and its grading as requested by the prospect research manager or head of philanthropy.
• Deputising for the prospect research manager and/or prospect research officers when required.

Other duties

• Any other duties as may be requested from time to time by your line manager.
• Ensure that all activities are compliant with law, best practice and the charity’s policies and procedures.
• Occasional evening and weekend work as required.
• Ensure that you treat everyone with dignity and respect and adhere to, and champion, the charity’s EDI policy and values.
• As a member of the charity team to conduct your work and self to a high standard of professionalism and timeliness, being responsible and polite with all stakeholders. To be collaborative with, and considerate and supportive of colleagues as we work together to meet the common goal of delivering the charity’s strategy to maximum impact.

Further details and person specification in the job pack.

How to apply

Your application should include your CV and your response (up to 500 words each) to the following questions:

• What attracts you to this role and Moorfields Eye Charity?
• How does your experience and skills apply to this role?
• How would you approach the identification and qualification of new prospects for the charity’s philanthropy programme?

If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you. The closing date for applications is 5pm Thursday 22nd January 2026.

Interviews will be held in-person at Moorfields Eye Charity’s office on 4th February 2026.

We are aware that you may use AI to support your application, but we ask you to use your own words as much as possible.

Senior Data Analyst

This role is being offered as a permanent part-time Job share (17.5 hours per week).

This role can be based in any of our UK locations; Cardiff, Edinburgh, London, or Warrington.

You will be required to attend the office for a minimum of 1 day per week with the option to work remotely for the remaining 1.5 days.

Salary - £23,333 (pro-rata) per year (plus London allowance if applicable)

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love.

Learn about our vision, mission and values

About the role

Join Christian Aid and use your passion for data to make a real impact in the world!

We are looking for an experienced data analyst to help us make the best possible use of our supporter data, to continue to grow income and engagement. At its heart, this role is about uncovering the trends, patterns and stories behind the numbers, and providing clear, engaging reports and dashboards: generating real understanding to drive strategic direction. The role is based in our newly formed Insight, Research, Innovation and Supporter Data team, bringing together professionals across these functions to drive impactful strategies and innovation. It is a job-share post, working with another part-time analyst.

About you

As well as being a whiz with numbers, analytical tools and coding (including SQL), you must be a good collaborator who can work well with stakeholders and other analysts across different fields to bring together the 'big picture' and add value.

You must have experience working with CRM systems and developing and interrogating PowerBI reports and dashboards for different contexts.

You need to be objective and clear-headed in a complex data environment; you figure out and focus on what really matters, going beyond headline reporting to uncover deeper insights and choosing the most effective methods to report on those insights to a range of audiences.

You are inquisitive and curious, keeping an eye on improvements and innovations, and being proactive in making the right changes happen. You are data and evidence-centric, with an appreciation of how quantitative and qualitative methods work alongside each other. Ideally, you also have experience working in fundraising, supporter engagement, or customer experience.

Sound like you?

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.

For Salary details for this role, please refer to the Salary band by location.

This role will be responsible for delivering support to individuals experiencing complex ill mental health and substance misuse issues, targeting achievable outcomes that promote and deliver positive outcomes for tenants in our services.The post holder will be responsible for delivering evidence-based interventions with a holistic assessment to support personalised recovery and promotion of independent living skills. Multi-disciplinary team working will be a part of the role, utilising and offering additional support and advice from partners and wider network services.

Key Responsibilities

Support Assessment & Delivery

• Implement and deliver dual-diagnosis support through 1.1 and group sessions to tenants experiencing issues with poor mental health and substance misuse.
• Undertake joint holistic assessments and risk assessments with tenants participating in the service to determine service and support needs and identity where these can be met.
• Provide outcome-based support measured against goals, personal aspirations of the tenant, and their achievements.
• Working with tenants, encourage them to identify their own goals and work towards independence and resilience. The key aims are to reduce the need for acute clinical interventions and hospitalisations.
• Put in place with the tenant, agreed SMART targets with a range of evidence-based interventions that addresses areas of need, such as harm minimisation, prevention of relapse for those in addiction recovery, and improved self-awareness and motivation.
• Through collaborative working with other teams in the organisation, enhance the personalised and choice-led support plan of tenants to integrate with their tenancy support needs and reducing the risk of tenancy loss due to dual-diagnosis issues.
• Help reduce episodes of crisis though support initiatives such as peer-led support groups.
• Be proactive in observing and responding to changing characteristics of tenants receiving support, recognising deterioration in mental wellbeing and putting in place interventions that reduce the likelihood of more acute support needs.
• Be a point of contact for tenants who are on the verge of experiencing a crisis episode, providing appropriate support and interventions to help avoid the need to access acute services.
• Foster positive working relationships with external stakeholders, breaking down barriers and improving access to appropriate support services such as specialised mental healthcare and addiction recovery programmes.
• Develop effective community links that expands support resources that to be offered to tenants.
• Develop all support plans and coaching sessions to embrace the key elements and principles of Trauma Informed Practice and Psychologically Informed Environments.
• Keep up to date with strategies and methodologies used in the support sector to ensure dual-diagnosis support in the organisation remains at a high level for all tenants accessing it.
• Promote the achievements of tenants receiving support through KPI reporting and case studies.
• Recognise goals and aspirations achieved by individuals and using the evidence obtained, formulate and develop future support plans and strategies that enhance the service.
• Work with team leaders and managers to develop our lived experience support in a structured and safe way.
• Deliver practical harm reduction, relapse prevention, and coping strategy workshops.

Risk Management

• Ensure accurate and up to date risk assessments are undertaken, putting in place effective risk management plans to mitigate risk of harm, neglect, and any other areas of risk to the tenant, staff, and wider community.
•  Ensure all records and support plans are managed in compliance with organisational policies governing confidentiality, privacy, data sharing consent, and keeping to the requirements and principles of the UK GDPR.

General Responsibilities

• Support colleagues through the sharing of support strategies and techniques that will benefit tenants outside of dual-diagnosis sessions.
• Foster positive and effective working relationships with colleagues in the Housing and Support teams.
• Ensure adhere to Stay’s policies & procedures
• Represent the charity at relevant external meetings or forums as required.
• Always maintain professional boundaries and confidentiality, upholding the charity’s values and ethos.
• Participate in team meetings, training, supervision and appraisals as required.
• Undertake any other duties as reasonably required by the Operations & Services Manager.
• Ensure that Equality, Diversity and Inclusion is actively promoted in all areas of work.