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Sift, Bristol (On-site)
£42,653.65 FTE (£17,061 pro rata + benefits)
Posted today Apply Now
MIND in Haringey, Finsbury Park (Hybrid)
pro rata of £28,860 per year
Posted today
MIND in Haringey, Finsbury Park (Hybrid)
pro rata of £28,860 per year
Posted today
Closing in 7 days
MediCinema, Liverpool (On-site)
£36,684 per year
Unique managerial opportunity to help improve emotional, mental & physical health, increasing patient resilience through the magic of film.
Posted today Apply Now
Trauma Recovery CIC, Welwyn Garden City (Hybrid)
26 hours per week: £18,184.40 (FTE £26,227.50 per year)
Administrative Assistant
Posted 1 day ago
Working Well Trust, Kingston upon Thames (Hybrid)
£33,150 per year
Working Well Trust are growing their service in Enfield IPS Services to support individuals to gain and maintain employment.
Posted 3 days ago Apply Now
Social Interest Group, London (On-site)
£27,000 per year
As a Mental Health Recovery Worker, you will play a key role in supporting individuals on their journey to recovery
Posted 3 days ago
OCD Action, Multiple Locations (Hybrid)
£15,500 - £17,500 per year
As a member of our small but effective team, you will see the direct impact of your work and support delivery of our ambitious vision.
Posted 4 days ago
Closing in 5 days
Family Action, Wandsworth (On-site)
£32,750 - £35,564 per year
Family Action is a registered charity, building stronger families since 1869
Posted 4 days ago
Trauma Recovery CIC, Welwyn Garden City (Hybrid)
£21,330.40 - £26,665.60 20 hours per week (FTE£30,765 - £36,460 per year)
Are you a Social Worker who can combine your lived & professional experiences of trauma recovery to support others through theirs?
Posted 4 days ago Apply Now
Look Ahead Care Support and Housing, Lambeth (On-site)
Up to £30784 per annum + Free DBS
Posted 5 days ago
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IRIS Recruitment
Birmingham, West Midlands (On-site)
£10,092 per year (£25,231 FTE)
Part-time (15 hours per week (weekend))
Permanent
Job description

The Helpline is open 7 days per week with a rolling rota consisting of shifts from 9am to 5pm and 3pm to 11pm, including weekends. Please note that this is an on-site role at the specified location. Remote working is not available for this position.

We are a leading provider of mental health services in Birmingham and the West Midlands.

As a Helpline Worker, you will be providing support for those experiencing mental health difficulties through Birmingham Mind’s helpline service. The helpline supports people living in the Birmingham and Solihull area.

The support offered will include (but is not exclusive to), receiving calls, emails and webchat from people who may be experiencing crisis, people looking for more general assistance and information about services, carers looking for advice and services, and other community support services. You will provide appropriate referrals and signposting information about Birmingham Mind services and external partner agencies.

You will be working in a community focused way to ensure that statutory and local organisations are aware of the provision, ensuring that you retain close and effective links with them as well as keeping up to date with any pertinent changes to local provision.

The helpline is a 7 day a week service open 9am -11pm. Under the direction of the service manager, you will support the running of the service in line with contractual requirements, Birmingham Minds Vision and Values, its operating Policy and Procedures, and any relevant legal requirements.

You will have at least 6 months’ experience in the mental health field, with experience of supporting people to be in control of their lives. You will also be able to demonstrate the ability to work with strong values and work within a recovery approach. Please see the Job Description for full details required for this role. If you feel that you meet the requirements of this position, we would like to hear from you.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.

The closing date for applications is Tuesday 21st April 2026

Interviews will take place on Tuesday 5th and Wednesday 6th May 2026

Organisation
IRIS Recruitment View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: 07 April 2026
Closing date: 21 April 2026 at 13:38
Job ref: NTX1191030
Tags: Customer Service, Mental Health