Jobs for the Mental Health sector
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As an organisation, South East London Mind places high value on listening to and learning from the experiences of those we support. We are looking for an Involvement & Participation Coordinator who shares this commitment and can help create meaningful opportunities for involvement and participation across our services.
Working closely with service teams, you will ensure that the voices of people with lived experience of mental health or dementia are heard and embedded in our work. This includes supporting and engaging Lived Experience Consultants, volunteers, clients and carers.
You will play a key role in championing our values around equity, diversity and inclusion, helping to ensure participation is accessible, representative and impactful. You will line manage a team of Lived Experience Consultants, providing supervision, performance management and development opportunities. You will also support the delivery of service user forums across the organisation, and facilitate focus groups as required.
You will have experience of managing staff/volunteers, strong facilitation and communication skills, and the ability to work independently.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 21st June (11:59pm)
Likely interview date: Friday 3rd July
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



At Bristol Mind, we believe nobody should face a mental health challenge alone.
This is an opportunity to lead the charity at a critical moment in its journey. We are a small, but highly influential organisation made up of passionate, diverse, and expert people.
This is more than a leadership role. It is an opportunity to shape the future of mental health support across our geographical area, influence systems that affect people’s lives, and inspire a dedicated team committed to meaningful social impact
that serves the needs of our communities.
We are looking for a values-driven and strategic leader who combines vision with empathy, and who can build strong partnerships, empower people, and drive sustainable growth in an evolving sector.
As CEO, you will:
- Provide inspiring and inclusive leadership across the organisation.
- Champion mental health awareness and community wellbeing.
- Strengthen partnerships with communities, funders, and stakeholders.
- Lead innovation and growth while staying true to our mission, vision and
- values.
- Support and develop a passionate and talented workforce.
- Embed EDI, Lived Experience & Co-production into everything we do.
We are looking for someone who:
- Is an authentic and compassionate senior leader.
- Has experience leading organisational strategy and change.
- Can demonstrate strong income generation experience.
- Is an outstanding communicator and relationship builder.
- Has a deep commitment to equity, inclusion, and mental health.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safe Haven Sussex CIC is a non-profit community interest company providing accommodation and support for vulnerable adults who have been homeless or vulnerably housed. The Seagull Project is a medium-support service providing housing for up to 40 residents across 7 properties in Brighton and Hove. The Seagull Project takes a harm-reduction approach, supporting individuals with a range of complex and multiple support needs, which may include the active use of substances.
The Seagull Project Manager will be responsible for overseeing the delivery of the service and manage a team of Support Coordinators, ensuring a high standard of person-centred and trauma informed support is consistently provided to residents. In addition, the Project Manager will be responsible for supporting the team to manage risk, enabling residents to live safely and are supported to work toward their goals. A comprehensive understanding of safeguarding procedures and risk management is necessary for this role.
Job Type: Full-time, 1 year contract with possibility of extension.
Schedule: Monday - Friday (9am-5pm).
A full driving licence, use of a vehicle and business insurance is essential for the role.
Responsibilities:
- Oversee the referrals and assessments process, working closely with Brighton and Hove City Council.
- Attend regular meetings with the Supported Housing and Commissioning Team, providing relevant updates about the service and residents.
- Support the welfare team with incidents and provide out of hours support on designated days, in line with the on call rota.
- Work in partnership with local services to provide comprehensive and holistic support.
- Ensure staff deliver support within a trauma-informed framework, aligning with the objectives of the Local Authority.
- Work toward organisational and Brighton and Hove City Council targets.
- Support the team to coordinate and accompany residents to key appointments, including but not limited to GP visits, recovery services and probation meetings.
- Manage a team of three Support Coordinators and a Team Leader, providing regular work reviews, casework supervisions and team meetings.
- Produce monthly reports about the service, to be shared with the Head of Service and Directors.
- Work collaboratively with the Finance Manager to address longstanding challenges relating to rent and service charge.
- To promote a harm-reduction approach to the management of incidents, with the aim of supporting residents to maintain their housing.
- Conduct critical incident debriefs and provide emotional and psychological support to the team, whilst signposting to the Employee Assistance Scheme and other relevant specialist support.
- Work with the team to create support plans and risk assessments, ensuring these are reviewed and updated regularly.
Experience:
- 1 year supporting vulnerable adults.
- 1 year experience leading, supervising or managing a team.
- Experience in a similar or related role, with a good understanding of the sector.
Benefits:
- Potential early finish on a Friday
- 25 days of A/L, increasing again after first year of employment.
- Employee Assistance Programme (EAP) - incudes access to short term counselling and wellbeing support.
- Monthly wellbeing activities - such as badminton and bowling.
- Annual team building event.
- Office closed on bank holidays.
- Refreshments.
- Training and development opportunities.
Offering a safe home, support, and hope for the future
The client requests no contact from agencies or media sales.
Would you like to make a difference?
Then take a look at this job. Manchester Mind are recruiting to an administrative role in a really important team – the one that generates income and impact so that, as a mental health charity, we can continue to deliver our important services.
Our purpose is to make it easier to ask for help and to get the right help to support better mental health. Administrative support is vital in this and we would like to hear from you if you feel you have the skills and experiences we are looking for.
Post: Income and Impact Team Administrator
Salary: £17,813 actual
Hours: 24 hours pw
The skills and knowledge that are important to us are:
· Commitment to working in a collaborative way, sharing skills and talents in order to bring about better outcomes for the team.
· Experience of working in administration.
· Understanding and experience of inputting and interpreting data.
You can download all application documents from our website.
The deadline for this post will be 12 noon on Tuesday 16th June and interviews will take place on Tuesday 23rd June.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Our purpose is to create a space where mental health comes first.



The client requests no contact from agencies or media sales.
Do you have a background working in the care sector?
Are you looking for a rewarding leadership position within a mission-drive organisation that has strong values?
Since our launch in 1994, Bethphage has grown, diversified, and built an exceptional reputation for person-centred care. We are a charity that truly puts the people we support at the heart of everything we do, and our commitment to excellence is reflected in our Investors in People Gold accreditation, which we’ve maintained for 12 years.
The Head of Operations manages the Area Manager Team with a broad yet detailed oversight on service delivery across all provisions. With an organisation-wide focus, you will work closely with colleagues who oversee Quality, Positive Behaviour Support (PBS), Development, HR and Finance.
Over the next two years, the successful candidate will continue to deliver our current strategic plan (2024-28), further developing external relationships while working closely and effectively with commissioners, health colleagues and contacts from competitor organisations.
Core Duties
- Provide decisive and clear leadership to your Area Managers and across the wider organisation
- Ensure that Bethphage’s services are managed and delivered in accordance with regulatory, legislative, and contractual requirements, as well as our values and vision for future development
- Ensure policies and procedures are implemented and adopted across the charity
- Ensure compliance with Safeguarding policies
- Ensure absence and performance management is dealt with across the operations team
- Ensure staff are treated respectfully and professionally, valued for their contributions and encouraged to develop their knowledge and experience
- Produce reports which evaluate accidents, incidents and near misses reported into our Care Management System (CMS), identifying trends and themes and positive action to improve future outcomes
- Monitor the external landscape for emerging themes and changes in government policies
- Manage and monitor budgets
- Prepare quarterly reports and attend Board meetings to advise trustees on operational matters and provide assurance
The Head of Operations is an essential member of the Executive Management Team (EMT), working effectively with the other five EMT members to develop the business strategically and continue to provide relevant, excellent, outcome focused service provision; whilst ensuring that Bethphage diversifies into new ways of working to remain fit for purpose and continue to be a provider and employer of choice.
Essential requirements
- Minimum of a Level 5 in Health and Social Care and/or management qualification
- Demonstrable experience working in the care sector working with people with disabilities
- Background working at a senior level
- Experience of leading and delivering projects
- A track record of working with local authorities, commissioners and families
- Effective budget and resource management
- Driver with own vehicle (you must have or be willing to get business class insurance)
Please submit a CV in the first instance.
We welcome you to apply before 11:59 on 19th June 2026.
Interview Date: TBC
If you would like more information, please get in touch with Louis Eastwell of Hire Purpose.
Hire Purpose champions inclusive recruitment.
We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity, and inclusion.
Hire Purpose is also proudly a B Corp certified business that has met B Lab UK’s high standards of social and environmental performance, transparency, and accountability.
Please submit a CV in the first instance.
A full job description and recruitment brochure will be emailed to all interested candidates by Louis Eastwell upon successful application.
Our Mission is to be an excellent provider of services for people with disabilities
The Therapeutic Service Co-ordinator & Clinician is a vital member of the DreamArts Core Team. This role combines project co-ordination with direct therapeutic support through our EXPRESS PLUS service and our work with young carers.
EXPRESS PLUS is a free therapy service based in Westminster offering weekly one-to-one or parent-child creative therapeutic support to young people aged 7–18 (or up to 25 with additional needs). It is the only service of its kind in the borough and we provide a safe and welcoming space for clients to explore issues such as domestic violence, sexual abuse, and suicidal ideation.
Sessions take place at three community venues and are delivered by qualified or qualifying therapists using a wide range of creative tools—arts and crafts, sand play, puppets, games—to help young people express themselves in ways that feel natural and safe. With an 80% retention rate after three sessions and two-thirds of clients from global majority backgrounds, the service has a demonstrable impact.
EXPRESS PLUS is proudly user-led. Young people are at the heart of every decision, and the service adapts to meet their needs—typically offering up to 18 weekly sessions, with flexibility depending on circumstances. We accept self-referrals from young people aged 14+, parents/carers, and statutory and voluntary services.
As part of this role, you will also deliver direct therapeutic support to young people with caring responsibilities. This includes offering weekly 1:1 sessions for three young carers and being part of a team facilitating monthly group therapy spaces.
We are looking for a team member who is passionate about the power of creative therapy to support young people. It also offers opportunities to case-manage three-to-four therapists and bring a therapeutic lens across all aspects of DreamArts’ work. We provide appropriate levels of clinical supervision plus a quarterly reflection space to support your professional development.
Please note that the post holder needs to be a qualified psychotherapist/counsellor, with previous experience (paid or voluntary) of delivering 1:1 therapy sessions with children and/or young people.
In in last year’s staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts.
‘DreamArts has a profound impact on the lives of young people and is a model of exemplary practice.’ - The Royal Central School of Speech & Drama, Impact Study
DreamArts has a mission; to transform young lives by fusing arts and therapy.
For over two decades, DreamArts has worked directly in the community, making a difference to the lives of over 500 young people each year in some of London’s most deprived areas—empowering them to explore who they are, build positive relationships and develop emotional wellbeing.
Our award-winning projects put young people in control: from devising new mini-musicals and immersive theatre, to young carers curating photography exhibitions and young refugees touring their original beatbox plays across the UK. Alongside this, our free therapeutic services offer vital support as mental health crises among young people continues to grow.
DreamArts is committed to providing an integrative and inclusive programme and not to discriminate on the grounds of race, ethnic origin, nationality, or culture. We are also committed to being a more diverse and culturally representational organisation, therefore any applicant that identifies from a minoritised background and meets the essential criteria will be automatically selected for an interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are embarking on a transformative moment for The OutHouse when we will begin to deliver our advocacy and wellbeing services into new target districts across Greater Essex over the next three years by co-producing with the community. This new role will support the delivery of our trans+ support services.
We were founded as The Colchester Gay Switchboard and over the past 47 years we have continued to evolve to meet the needs of the local LGBTQ+ community. Today, The OutHouse is built upon the legacy of the hard work and dedication of the hundreds of local LGBTQ+ community members who came before us. This legacy drives us forward.
Representing our Community
We encourage applications from members of the lesbian, gay, bisexual, transgender, queer, non-binary and gender questioning community.
Our purpose is to provide and advocate for safe and inclusive spaces for everyone from the LGBTQ+ community.


This is a new role based on site within the Recruit Training School at RAF Halton, Buckinghamshire. As an experienced and qualified Counsellor, you will work closely with recruits and staff at the school, supporting recruits to develop the required resilience to successfully complete their training. The focus of the role is to offer wellbeing and emotional support, including one-to-one sessions for recruits struggling with anxiety, low mood, or stress - and where capacity allows to offer these same services to staff. You will work as part of a wider team of staff at RAF Halton, including military training staff, other pastoral support staff, and an on-site medical team. Importantly as a member of the RAF Benevolent Fund team, you will have access to a whole range of support and resources to call upon – for those you support, and for your professional development.
This role will require the post holder to be proactive and identify areas for enhancing and improving how the job operates. Shaping strong relationships with the RAF team around you will be vital; as such, you will need to be a clear and confident communicator. Being able to understand the unique culture and challenges of a military environment is key – the Recruit Training School is an OFSTED inspected training school and is the entry point for all non-commissioned joiners to the RAF. The youngest of these are aged 16, however trainees may also be older, and married with children. You will need to be flexible in your approach to supporting a range of ages and needs.
We are excited to be able to work in partnership with the RAF and offer vital support to new entrants to the service. This role requires a flexible, experienced, and resilient practitioner who can work across teams, as well as delivering 121 support services. If that sounds like you, then please get in touch if you have any questions or would welcome an informal discussion. We offer an excellent package of benefits, and the salary for the role will be commensurate with your skills and experience.
Interviews will be held week commencing July 13th 2026.
We are the longest-standing Royal Air Force charity, dedicated to supporting serving and former RAF personnel, and their families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are embarking on a transformative moment for The OutHouse when we will begin to deliver our advocacy and wellbeing services into new target districts across Greater Essex over the next three years by co-producing with the community. This role (maternity cover for 12 months) will be central to delivering services in collaobarion with our community to continue to the running of the existing service and support the successful expansion of our services.
We were founded as The Colchester Gay Switchboard and over the past 47 years we have continued to evolve to meet the needs of the local LGBTQ+ community. Today, The OutHouse is built upon the legacy of the hard work and dedication of the hundreds of local LGBTQ+ community members who came before us. This legacy drives us forward.
Representing our Community
We encourage applications from members of the lesbian, gay, bisexual, transgender, queer, non-binary and gender questioning community.
Our purpose is to provide and advocate for safe and inclusive spaces for everyone from the LGBTQ+ community.


At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located within the Cumbria, Northumberland, Tyne and Wear region with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
*Applicants should ideally reside within Cumbria, Northumberland or Tyne & Wear with the ability to travel across the region as required.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Humber Teaching NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located in the Humber region with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
*Applicants should ideally reside within Hull, East Riding of Yorkshire, Whitby, Scarborough, Ryedale, parts of North and North-East Lincolnshire and possible travel to North Yorkshire, with the ability to travel across the region as required.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Pennine Care NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located in the Greater Manchester area with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
*Applicants should ideally reside within Greater Manchester, Lancashire, Cheshire or Merseyside with the ability to travel across the region as required.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are embarking on a transformative moment for The OutHouse when we will begin to deliver our advocacy and wellbeing services into new target districts across Greater Essex over the next three years by co-producing with the community, the Communities Manager role will be central to leading the successful expansion our services.
We were founded as The Colchester Gay Switchboard and over the past 47 years we have continued to evolve to meet the needs of the local LGBTQ+ community. Today, The OutHouse is built upon the legacy of the hard work and dedication of the hundreds of local LGBTQ+ community members who came before us. This legacy drives us forward
Representing our Community
We encourage applications from members of the lesbian, gay, bisexual, transgender, queer, non-binary and gender questioning community.
Our purpose is to provide and advocate for safe and inclusive spaces for everyone from the LGBTQ+ community.


The client requests no contact from agencies or media sales.
We are seeking a strong and motivated leader, who is passionate about seeing lives transformed, to become our Head of Services (Programmes). In this strategic senior role, you will work closely with the Chief Executive Officer to provide stable leadership to staff and residents in the delivery of the day-to-day leadership of the organisation and residential addiction recovery / resettlement programmes. As a key member of the senior leadership team, you will help lead and motivate the organisation through transformational change to more effectively and sustainably deliver our mission – to help those affected by addiction to heal, transform, and thrive.
Outstanding communication, interpersonal, and relationship-building skills are essential. As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to lead and inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
Your role, in this committed team of 40+ staff, requires balancing management responsibilities alongside a more hands-on approach, including significant contact with our residents. Seeing them undergo the process of transformation, with all the joys and challenges that entails, is what makes our work worthwhile – a tremendous encouragement.
To apply: Please view the full job description and person specification. When you’re ready to apply, click the ‘Apply now’ button to begin your online application, submitting a covering letter, CV and screening question.
For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details on our website, which is currently under development.
Closing date: 23.30 Sunday 14th June 2026
Please see the Job Description for full details and submit a covering letter along with your CV showing how you meet the requirements of the Person Specification.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
DO YOU WANT TO BE PART OF THE LARGEST INDEPENDENT MENTAL HEALTH CHARITY IN BIRMINGHAM?
Our client is recruiting for the following exciting and rewarding position:
Helpline Team Leader (Full Time)
Location: Erdington, Birmingham
Hours: 37.5 hours per week
Salary: £29,099 per annum
The Helpline provides advice, information and signposting to people experiencing mental health difficulties, their families, professionals and the wider public.
Our client is looking for people who can work under pressure, remain calm and have excellent communication skills. As team leader to the helpline, you will provide support to a team of helpline workers and volunteers alongside taking calls.
Their Helpline positions are office based at the Erdington location. The Helpline operates between the hours of 9am to 11pm, seven days a week and 365 days a year. Employees work on a rota basis, which will include evenings, weekends, and holidays.
Shifts are 9am to 5pm and 3pm to 11pm. This is an on-site role, and no hybrid working is available.
Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Their people are key to the success of the organisation, and they are recognised as a Mindful Employer as well as achieving gold standard success in Investors in People.
They welcome applications from people who have experienced mental health difficulties.
Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Closing date for applications is Thursday 18th June 2026
Interviews to take place on Friday 26th June 2026
