Support officer jobs
The Finance Officer will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.
The Sutton Trust is seeking a highly motivated and enthusiastic Finance Officer to join the team and provide crucial support on a range of key finance processes. This is a fast-paced and hands-on role that requires an understanding of basic finance processes. You can expect a steep learning curve in a passionate and supportive working environment.
We have recently introduced a new accounting system and are looking for someone who is willing to learn, make the most of the improved technology and contribute to automating (and improving) our finance processes. If you are up for a challenge, enthusiastic and keen to contribute your ideas, then come on this journey with us.
Main duties
- Maintaining the Purchase Ledger including processing supplier invoices, staff expense claims, grant and bursary payments, reconciling statements and making the relevant payments
- Maintaining the Sales Ledger including raising invoices and allocating receipts
- Cash management including checking bank transactions daily, allocating transactions on the accounting system and producing regular bank reconciliations. Paying in cheques and reconciling floats, if required
- Maintaining accurate records of both unrestricted and restricted fund transactions including receipts, grants, staff expenses, overheads and cash
- Providing timely and accurate financial support to the Programmes, Development and Research teams to assist them with forecasting, budgeting, reconciliation and (donor) reporting
- Supporting with the month end procedures such as balance sheet reconciliations, depreciation, month end adjustments, salary and overhead allocations
- Gathering monthly payroll information and reviewing monthly payroll reports
- Assisting with the administration of the pension scheme and of employee benefits
- Preparing quarterly Gift Aid claims and maintaining the relevant supporting documentation
- Assisting with the year-end statutory accounts preparation, audit and budget setting process
- Ensuring that the filing is done in a timely manner and that all paperwork is up to date
- Proactively updating your own knowledge in relation to the role, identifying and undertaking appropriate training
- Keeping up to date with legislation, policies and procedures relevant to the role and the Trust’s work
- Contributing to continuous process improvement efforts and suggesting ways to further automate tasks with the new accounting system
- Assist with creating finance procedure notes for the new accounting system.
- Other duties as necessary from time to time
Person Specification
Skills and Experience
We are looking for an individual who can demonstrate:
- Excellent numeracy skills and strong verbal and written communication skills
- Strong organisational and problem-solving skills with the ability to multi-task
- Sound understanding of double entry book-keeping including month end adjustments
- Excellent working knowledge of Microsoft Office, particularly Excel
- Confidentiality
And who is:
- AAT qualified, holds a similar qualification or is working towards qualification
In addition, experience in the following areas will help you to stand out. However, this is not required, and training will be provided if needed for the right candidate:
- Experience of working in a busy finance department with responsibility for similar tasks
- Experience of working in the education or not-for-profit sector
- Experience of working with Xledger or equivalent accounting software
Competencies
- Sympathetic to the aims of the Trust and its mission to address educational disadvantage
- A flexible and adaptable approach to accommodate the varying aspects of the role, able to prioritise tasks and work to deadlines
- Ability to work collaboratively as part of a team and independently, with a high degree of initiative
- Has excellent attention to detail
- Quick learner with a proactive approach to problem solving
Other
- Is eligible to work in the UK (see here for information about right to work)*
*Please note that we are unfortunately not a licensed visa sponsor.
Terms of Appointment
- Contract: Full-time, Permanent (part-time considered)
- Salary: £33,000-£36,000
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- A DBS check may be required
Interviews
Applications should reach us by midday, Thursday 22nd May, with first round interviews held at our London offices in the week commencing 2nd June, and second round interviews held over Zoom in the week commencing 9th June.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
The client requests no contact from agencies or media sales.
About UKCF
At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.
Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.
UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.
Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, season ticket loans available, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.
About the role
This is an exciting opportunity to join the senior leadership team at a time of growth, ambition and innovation. We are looking for a strategic, expert and collaborative Director of Partnerships and Insight to help us build and deliver impactful national partnerships that bring real, measurable benefits to communities across the UK.
You will be responsible for the development, delivery, and evaluation of high-value, strategic partnerships—whether with government departments (such as DCMS), major trusts and foundations (like the Henry Smith Charity), corporate partners, or other longstanding partners (such as the National Emergencies Trust).
You’ll work closely with community foundations to shape strong proposals and lead the end-to-end implementation of partnerships and programmes.
You’ll also play a key role in helping UKCF and the wider network become more insight-led and data-driven—strengthening our approach to programme design, learning, and impact evaluation. You’ll work closely with our Digital Transformation team to embed best practice in the use of data and evidence.
This role requires exceptional relationship-building skills, confidence working at a national level, and the ability to develop and articulate clear theories of change and evaluation frameworks. Subject expertise in areas such as philanthropy, AI, social cohesion, neighbourhood health or climate is desirable.
You will report to the CEO and be a key member of the Senior Management Team.
Key responsibilities
Strategic partnerships development
You will lead the identification, development, and stewardship of national strategic partnerships that align with UKCF’s mission and deliver meaningful outcomes for our partners and for communities across the UK.
This includes initiating and negotiating collaborations with government departments, large foundations, businesses, and sector partners. Working closely with community foundations across the country, you will co-create proposals and programme designs that draw on local expertise and deliver impact at scale.
From inception to evaluation, you will oversee the full partnership lifecycle, ensuring robust governance, clear communication, and high-quality delivery throughout.
Insight and impact
A central part of the role is to embed a strong culture of learning and evidence across UKCF’s national partnerships. You will shape and implement theories of change and robust evaluation frameworks, working with partners and community foundations to ensure that programme outcomes are clearly defined, measured, and communicated.
You will collaborate with the Digital Transformation team to improve our use of data and insight, driving forward a more evidence-led approach to programme design and influencing. Through this work, you will help generate actionable insights that inform future partnerships and strengthen our case for support with funders and policymakers.
Leadership and collaboration
You will manage our Programmes Officer, with responsibility for supporting their professional development. You will work closely with the Chief Executive to develop plans for growing the team, grounded in the need to ensure financial sustainability.
As a member of the Senior Management Team, you will play a key role in strategic decision-making and organisational development. You will provide visible leadership across UKCF, championing collaboration and innovation internally and externally.
You will cultivate strong, trusting relationships with a wide range of stakeholders, including community foundation leaders, funders, and public sector partners. Representing UKCF at high-level events and forums, you will contribute thought leadership on place-based philanthropy and community-led change. In all your work, you will model inclusive leadership and ensure our partnerships reflect our values and commitment to equity and social justice.
Who we’re looking for:
We’re seeking a dynamic and experienced leader who thrives in collaborative environments and is motivated by the power of local action to drive national impact. You’ll combine deep subject knowledge with the ability to build coalitions and bring new ideas to life.
You don’t need to meet every single criterion to apply—we are keen to hear from people with a passion for this work and the ability to grow with the role.
See the full job description for more detail.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.




The client requests no contact from agencies or media sales.
We are looking for an inspirational, qualified trainer/practitioner with experience and knowledge of health and social care provision and management theory to develop and deliver training to our bright and enthusiastic staff teams. This is a central role within our staff development team.
Working closely with the Head of Engagement & Learning, the Training Manager and other key personnel, you will develop and participate in employee learning and development programmes relating to all aspects of service provision. Developing and delivering staff education and skills enhancement and development opportunities in accordance with Care Quality Commission, Skills for Health, Skills for Care, national occupational standards and NICE guidelines.
As part of a fast paced team, and as a self-directed practitioner, you will inspire and develop a workforce focused initiative to enhance the skills and knowledge of the national health and social care workforce.
Come and join an inspirational team of practitioners dedicated to enhancing the knowledge and skills of our workforce and the lives of our service users.
As a proud Stonewall Diversity Champion we actively encourage applications from the LGBTQ+ community.
Interview Date: 29 May 2025
Vacancy Reference Number: 84055
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Intensive Housing Management Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
ABOUT THE ROLE
As an Intensive Housing Management Officer (IHMO), you will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. If you’re driven to make a meaningful impact, this is the opportunity for you!
Havering Complex Needs Pathway: Offers support to 23 residents across 5 services for individuals with low to medium level complex needs. The pathway is designed to support residents and participants in the Havering Borough to reintegrate back into the community and prepare for independent living. This role would be a floating officer based in the Havering borough supporting across the numerous services providing Intensive Housing management support.
Shift Pattern: 37.5 hours per week, 9:00AM -17:00PM or 13:00PM - 21:00PM Monday - Sunday, Onsite.
Salary: £26,100
WHY YOU WILL LOVE THIS ROLE
This role is ideal for someone who thrives in a people-centered environment, enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals.
What are we looking for?
- Previous experience and knowledge within a supported housing management setting
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the housing and social needs of people with multiple and complex needs
What we offer
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Role Summary
We are seeking a dynamic and mission-driven Executive Director to lead ProVeg UK in this next phase of growth and impact. This role combines strategic leadership with high-level stakeholder engagement, fundraising, and organisational development. The ideal candidate brings entrepreneurial energy, exceptional communication skills, strong credentials in the UK NGO sector, and a passion for food systems transformation.
ProVeg UK has a very strong track record in influencing public food through its School Plates programme, which has, to date, swapped over 47m meals from meat-based to plant-based or veggie. We work in over 8,000 schools across the UK, reaching over 1.3 million children every day. We are keen to expand this excellent work to a wider range of stakeholders, including hospitals (a new manager has just been recruited to develop a Hospital Plates pilot), policymakers, the corporate sector and media.
The Executive Director will be at the forefront of this expansion, while also ensuring the continued success of our existing programmes. As such, this is a high-impact role, offering the opportunity to be a catalyst for positive change in the UK’s plant-based and alternative protein movement — helping to shape a more sustainable future.
Job Details
Reports to: Deputy CEO
Country: UK
Location: Greater London Area (within 1.5 hours by train)
Hours: Full-time (35 h/week)
Salary: £55-60k (plus London allowance of £3k, if applicable)
Start date: ideally ASAP
Responsibilities
Strategic Leadership
- Develop and deliver ProVeg UK’s long-term strategy aligned with ProVeg International’s mission
- Lead the design and scaling of UK-based programmes that create measurable impact and reflect local opportunities and needs
- Represent the organisation to increase ProVeg’s visibility and influence.
- Sit as a member of the ProVeg C.I.C. Board.
Stakeholder Engagement & Fundraising
- Cultivate and strengthen relationships with strategic partners including food companies, government agencies, foundations, and major donors
- Identify and pursue funding opportunities, including government tenders and philanthropic partnerships, with a strong focus on climate and health-related funding
- Act as a public thought leader and spokesperson in the UK for food systems transformation in line with ProVeg International’s strategy
- Manage governance and engagement with the UK board
Team & Organisational Development
- Lead and support our fantastic, high-performing UK team and foster a culture of collaboration, inclusion, impact and evaluation
- Provide regular coaching and feedback, ensuring clear objectives, performance development, and providing recognition
- Foster innovation, improvement and a growth mindset in the team, and identify new opportunities to grow our UK work
- Collaborate with ProVeg International teams and other ProVeg countries on shared programmes and goals
Financial Management & Reporting
- Develop and oversee the UK annual budget, ensuring financial sustainability and strategic resource allocation
- Ensure compliance with UK regulations, reporting requirements, and ProVeg International policies
- Provide timely and transparent reporting to the Deputy CEO, International team, and Board
Qualifications
Essential
- Proven leadership experience (5+ years at deputy- or C-level) in a UK-based NGO or mission-driven organisation, ideally in food, climate, or health sectors
- Demonstrated success in fundraising and partnership building, especially with foundations, governments, or climate philanthropies
- Strong entrepreneurial mindset and ability to develop and execute impactful strategies
- Outstanding communication and interpersonal skills, with experience speaking to media and government bodies, at public events, and with internal stakeholders of all levels (Board, Senior Leadership Team, Staff and Volunteers)
- Deep understanding of UK funding landscape, policy environment, and relevant NGOs
- Experience leading diverse and remote teams, with a collaborative and empowering leadership style
- Commitment to ProVeg’s mission and values, and strong alignment with our strategic goals
- Experience working with cross-functional and international teams
- Committed to following a plant-based lifestyle
- Knowledge of good governance practice
- Willingness to devote the necessary time and effort to effectively fulfil the role of Director
Desirable
- Existing network of funders, policymakers, or influencers relevant to food systems or climate in the UK
- Postgraduate degree in a relevant field (e.g. in public policy, environmental studies, food systems, business, or similar)
- Familiarity with effective altruism principles and evidence-based programme design
- Understanding of plant-based innovation, sustainable diets, or alternative proteins
Benefits of working with us
- Generous annual leave entitlement - 25 days per year, with an additional day granted at the start of each calendar up to a maximum of 30 days (plus bank holidays)
- A strong organisational focus on personal development, with a designated training budget.
- Provision of a work laptop.
- Flexible, trust-based working arrangements and home-office arrangements.
- Career development support
- Enhanced maternity, paternity, shared parental and adoption pay
- Compassionate animal companion leave
- Employee Assistance Programme including counselling
- Access to 24/7 virtual GP Service
- Mindfulness support via a free Headspace account for you and up to 5 friends or family members
- Access to the Wisdom app with exclusive perks and discounts
- Membership to the OpenUp platform
- We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
- And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
When?
Application deadline: 15.06
First (People & Culture) interview: 23.06 - 26.06
Trial task: 03.07-06.07.
Second (team) interview: 14.07 - 22.07
Final (executive) interview: 24.07 - 26.07
Further information
Your application should include a cover letter and CV. Please indicate your motivation for the role and describe how you meet the requirements. Please send us your application using our online form. Thank you!
Important: Please make sure to use your own words and ideas on the cover letter. The goal is for us to know you better in order to assess if this role and your motivation are a good fit. Letters written with AI, or written in a language other than English, will be disregarded.
Individual Giving Officer (Committed Giving)
Closing Date: 21st May
Interviews: 4th June
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
We have two exciting opportunities to work within the growing and ambitious Individual Giving team at Alzheimer’s Society. These roles are both within the Committed Giving team and are pivotal in helping us to reach our ambitious goal of doubling our income by 2030.
One role will be responsible for the campaign management of our Big Win Weekly Lottery. The other role will be responsible for the campaign management of our Regular Giving programme. Both roles offer a fantastic opportunity to continue developing your project management and marketing skills on big-budget acquisition campaigns across multiple channels such as TV, face-to-face, print, and digital.
You will be encouraged to regularly review the performance of your campaigns, taking learnings and making suggestions to push your campaigns to greater heights. We are a team that loves to try new things, test, learn, and innovate, so you’ll regularly be part of ideation sessions.
You will have the opportunity to work with many talented and passionate colleagues. This includes building close relationships with our agency partners to maximise the effectiveness of creative and targeting; working with the data and insight teams to make the right ask to the right supporter, and the Stories team to tell powerful stories from people living with dementia within your campaigns.
This role is predominantly home-based, but the team meets in person (usually) monthly to build relationships and discuss our strategy. We are happy to discuss any preferences around flexible working before or during the application process.
About You
We welcome applications from individuals who are eager to learn and grow within the role. You’ll be joining a supportive team that values collaboration, shares knowledge, and is committed to delivering high-quality work.
We’re looking for someone who:
- Is organised and proactive, with the ability to juggle and prioritise multiple tasks effectively.
- Brings experience in fundraising and/or marketing that can be applied to the development and delivery of fundraising campaigns.
- Is highly motivated to exceed targets and driven to continuously improve, embracing new ideas and learning from both successes and setbacks.
- Thrives when working with people, celebrates shared achievements, and enjoys collaborating to overcome challenges.
- Communicates openly and honestly, building strong and positive relationships.
- Has experience reporting against KPIs and evaluating campaign performance.
- Has an interest in data analysis and can use insights to draw conclusions and suggest improvements.
The client requests no contact from agencies or media sales.
Day Care Officer – Day Care Centres
Age UK Camden Day Care Centres are looking to recruit a Day Care Officer to cover 15 hours a week in shifts (3 x 5 hours) across our two Day Care Centres.
There is a need to be flexible to be able to cover all days Monday to Friday and days are subject to change based on the rota.
Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events.
We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs.
The successful candidate will:
-
Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users
-
Act as a key worker for individual clients
-
Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests.
Salary: Starting at SCP 4 £25,209.19 pa incl. London Weighting for 35 hpw - pro rata for part time which is £10,803.94 pa for 15 hours per week)
(Staff work across both centres so need to be able to travel to Kings Cross and Hampstead. Shifts range in times across the day and you must be able to work all the various shifts)
Contract Type: Permanent
Closing date: Thursday 22nd May 2025 - 9am
Interview date: TBC
As part of the application process you will be asked to submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
The British Psychological Society is the membership and representative body for psychologists and the wider psychological professions. We're a forward-facing voice that helps to influence a psychological approach to policy-making that puts people first. Community is at the heart of everything we do - we make it easy to connect and collaborate with other members.
We are seeking a Social Media and Online Communities Officer to join our friendly and supportive Digital team at the British Psychological Society, to cover maternity leave on a 12-month fixed term contract. This busy team is responsible for developing, testing, and implementing a strategy to reach and engage target audiences through digital channels like web, mobile, and social.
The role is responsible for:
- Devising and delivering engaging content for social and online communities, ensuring consistency in terms of style, quality and tone of voice
- Supporting the launch of new online communities for our members
- Proactively exploring new and innovative visual approaches and techniques for storytelling on social
- Keeping up to date with social algorithm and platform changes, testing and learning to optimise content and reporting findings to the team
- Delivering video content that engages and educates, including explainers and case studies
- Supporting the Social Media and Online Communities Manager in planning and implementing a member engagement strategy to drive increased engagement and member growth of the BPS’s online communities.
To be successful in this role, you will need:
- A passion for all things social media, and a knowledge of the latest trends and best practice
- Demonstrable experience of online content development, including writing for online channels; able to provide examples of accessible, inspiring content which measurably drive action
- Experience of digital asset creation using photo and video editing software (Premiere Pro, InDesign, Photoshop)
- Experience of using a social media scheduling platform
- Excellent written, verbal and visual communication skills
- To be creative, enthusiastic and able to build strong working relationships.
It goes without saying that you should have an interest in the field of psychology and its impact upon society.
We offer a friendly, values led working culture with an excellent benefits package which includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme
- Life Assurance Scheme
- Discounts scheme with national organisations
How to apply
To apply, please send your CV and a covering letter detailing how you meet the criteria in the job profile by 23.59 on Sunday 25th May 2025.
Short-listed candidates will receive a creative task to complete, prior to interview selection. Interviews will be held on-line, w/c 16th June, with the aim of starting the role towards the end of July.
For further information about the role, please see full details on our website under jobs at the BPS.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are unable to sponsor people requiring a work visa and are therefore only able to accept applications that can demonstrate a right to work in the UK.
If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Building a world where psychology transforms lives
Job Title: Health Advocate Educator
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time,Permament
Hours: 37.5 hours per week
This is an opportunity to join Refuge as an Health Advocate Educator supporting women and children who are impacted by domestic violence.
The Health Advocate Educator will train and provide ongoing support to GP practices and other health professionals to enable primary and secondary care staff to be able to effectively talk to their patients about domestic violence and abuse (DVA), provide early identification and offer appropriate care pathways for female, male and non-binary survivors of domestic violence and abuse, aged 16 years and over and their children.
The post holder will work in partnership with the local ICB and the service manager to proactively develop and maintain links with health providers in the local area.The post-holder will work within a defined locality, either Stratford-upon-Avon District; North Warwickshire and Nuneaton and Bedworth, or Warwick District and Rugby borough; building links with health professionals and support agencies.
Travel around Warwickshire for client appointments essential to role, therefore use of a car essential.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 26 May 2025
Interview Date: 2 June 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Events Manager
Location:Hybrid. Home working with 40% of contracted hours at our office in Welwyn Garden City
Contract:Full-time; 37.5 hours per week
The Willow Major Events Team hosts a range of events to engage Willow’s key supporters. These range in large-scale events such as the Willow Ball and London Football Awards, to smaller more intimate events such as Golf and Shoot Days.
Job purpose
- This role will support the delivery of Willow’s programme of Major Events, as well as supporting third party events, ensuring that these promote and present Willow in a professional and compelling manner, maximising opportunities for donor cultivation, fundraising and maximising income generation.
- To work with the Events Manager on delivering events to an exceptional standard.
- To lead on auction procurement and fulfilment to maximise fundraising revenue.
Key responsibilities
Core Events
- To support the events strategy through delivery of high-quality events, designed to attract current and new supporters.
- To support the Events Fundraising Manager in ensuring that each event plan is actioned in a timely and efficient manner, as well as working with external suppliers, ensuring all suppliers work to agreed terms and conditions
- To assist in the research, development and planning of potential new event opportunities, ensuring that the events programme evolves in response to new fundraising requirements, opportunities and sector trends.
- With support from Event Manager, lead on events within the portfolio, working with key stakeholders and suppliers, ensuring delivery of a high-quality event.
Auction
- Lead on securing auction prizes for relevant events, developing relationships with key supporters and external businesses to secure exclusive and desirable auction items.
- Manage the auction fulfilment process, ensuring all auction winners are thanked post event and that lots are fulfilled in a timely manner.
- Oversee online auction platform, ensuring accurate listings, engaging descriptions and looking for ways to maximise income.
Event Supporter Stewardship
- Provide support on guest management, ensuring a smooth process for guests during the lead up to and on the day of the event.
- Build and maintain strong relationships with major donors, guests and stakeholders ensuring excellent stewardship and recognition
- To identify opportunities to engage or recruit new event supporters to existing or new events in the Willow calendar.
General
- To support the Events Manager with financial management of each event, supporting on areas such as: budgeting, planning, controlling and monitoring expenditure as appropriate and managing income against targets, KPI’s and provide regular revised projections as required.
- To maintain good practice in the use of database system (Raiser’s Edge), including the events module, ensuring that information is recorded accurately to allow for excellent supporter care, stewardship and accurate analysis of event performance.
- To keep up to date with current competitor activity, potential new opportunities for events and improved ways of managing and developing events.
- To keep up to date and comply with fundraising, data protection and other relevant legislation and codes of practice and good standards.
- To undertake any other tasks reasonably required.
Person Specification
Qualifications, Knowledge and Experience
Essential
- Proven experience of supporting on a number of events and delivering to budget and within tight timeframes.
- Can demonstrate effective implementation and management of work plans, projects and resources to ensure proactive completion of tasks.
- Proven experience of developing and managing budgets.
- Ability to work as part of a small, flexible and hardworking team.
- Delivering high quality supporter and donor care through ongoing contact and communication.
- Experience of working on administration within a fundraising, events or marketing environment.
Desirable
- Experience of working with senior stakeholders in order to meet income targets.
- Experience of working with celebrities.
- Experience of working with sponsors.
- Experience of working in the sports sector.
- Experience of working in the charity / fundraising sector.
Skills and Abilities
Essential
- Organised, pro-active self-starter, capable of taking initiative.
- Confident and articulate, able to build successful, mutually beneficial relationships with internal and external audiences.
- Strong ability to prioritise tasks under pressure and solve problems quickly and effectively.
- Ability to work on different projects simultaneously.
- Excellent written and verbal communicator, with exemplary grammar and spelling, who places high value on attention to detail.
- Good influencing and negotiation skills.
- Respect for and ability to maintain confidentiality at all times.
- Self-reliant and confident IT user including internet, email, design, databases, spreadsheets and MS Office.
Desirable
- Creative thinker, able to innovate to meet audience needs.
- Experience or knowledge of Raisers Edge database.
- Sports sector knowledge.
Other
Essential
- Positive, energetic and able to enthuse.
- Flexible and proactive problem solver.
- Takes personal responsibility for and remains focused on delivering results and achieving objectives, overcoming problems and frustrations.
- Genuine commitment to the work and services of Willow.
Desirable
- Empathy with the cause and knowledge of issues faced by young adults facing serious illness.
Special Conditions
Essential
- Able to work irregular (unsociable) hours and weekends where necessary.
- Own car and current driving license
General
We offer the following competitive benefits package:
- 25 days annual leave plus bank holidays
- Holiday purchase scheme
- Life Assurance and Group Pension Fund
- Season ticket loan
- Cycle to work scheme
- Flexible Working policy
- Employee discounts
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Healthwatch Service Manager will have significant knowledge of health and social care services and community engagement including working with people who use services. Exciting opportunity to manage the Healthwatch North Northamptonshire Service.Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.
The Service Manager will also be able to lead all the key functions of Healthwatch including:
· Providing an effective Information & Signposting service for the public.
• Priority Research Projects
• Gathering Public and Patient Experiences
• Proactively managing Community Engagement & Outreach work
• Meeting Enter & View requirements
• Promoting and supporting Volunteering
We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident manager who is credible and can lead an effective work programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.
Service Manager: Healthwatch North Northamptonshire
Background
Healthwatch North Northamptonshire is one of more than 150 local Healthwatch formed in response to the Health and Social Care Act 2012. Healthwatch represents the views and experiences of local people and help communities to exercise greater choice over the services they receive.
Healthwatch North Northamptonshire will champion the health and social care needs of our communities, acting as an independent local voice and ensuring that services meet the needs of our communities and remain high quality.
Our vision is to inspire positive change in North Northamptonshire’s health and social care service through effective community engagement and ensure people and communities have a strong voice to influence and challenge how health and social care services are provided.
We hope to ensure that Healthwatch North Northants has a strong presence, with an effective, proactive and independent local voice. We act as a ‘critical friend’ to the commissioners and providers of health and social care services to enable progressive and beneficial decisions to be made.
Job Purpose:
To lead and manage all aspects of the Healthwatch North Northamptonshire service in line with statutory duties, service specification, performance requirements and in line with the values and objectives of Support Northamptonshire.
Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.
We hope to carry out this work in North Northamptonshire through specific ways:
· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.
· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.
· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.
· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond.
· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.
KEY TASKS:
To work closely with the Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:
1. Fulfil Healthwatch NN’s statutory purpose, contractual requirements and its strategic and operational plans and objectives.
2. Contribute and challenge at a strategic level, influencing and shaping decisions made by commissioners and providers, in line with the vision and priorities of Healthwatch NN.
3. Implement a project management approach to the design and delivery of all workplan activity and deliver on respective programme areas including:
• Providing an effective Information & Signposting service for the public.
• Priority Research Projects
• Gathering Patient Experiences
• Proactively managing Community Engagement & Outreach work
• Meeting Enter & View requirements
• Promoting and supporting Volunteering
4. Coordinate all statutory functions including enter and view visits, information requests, escalations to Healthwatch England, and the coordination of intelligence gathering from a range of sources including the Information and Signposting function, and the NHS Complaints Advocacy service. ·
5. Work closely with the Care Quality Commission, Experts by Experience representatives, Social Service Quality Inspectors and any other stakeholders that perform a quality or inspection role to ensure coordination of activities and awareness of each other’s workplans. ·
6. Lead on all communications with Healthwatch England, the CQC and other national partners, ensuring the timely distribution of intelligence collated locally, and escalating matters of serious concerns.
7. To lead and undertake research and issue led investigations. in priority areas, provide quantitative and qualitative analysis on key data, ensuring projects and reports are achieved on time and to a high quality and that recommendations are reported and reviewed.
8. To develop a core team of community volunteers who can support and contribute to the work of Healthwatch NN and support them to be proactive and enthusiastic in fulfilling their roles.
9. To represent and promote Healthwatch NN with the NHS, Local Authority and Third Sector stakeholders and
10. Deliver presentations and progress reports at key statutory bodies including the Health & Well Being Board, Health & Care Partnership and Overview and Scrutiny Committee as required.
11. Act as the central point of contact for key stakeholders, commissioners, and service providers and sit on issue led boards and networks and attend such meetings when deemed it could add value to the work of Healthwatch.
12. Ensure effective working relationships are in place with neighbouring Healthwatch, and explore opportunities for cross boundary working and joint utilisation of resources. and ensure appropriate protocols are in place for collaborative working. ·
13. Identify, advance and manage collaborative relationships with key strategic stakeholders and partners to achieve our statutory roles (including voluntary sector, statutory agencies and other local Healthwatch)
14. Act as ambassador for Healthwatch NN, working with other organisations and bodies as appropriate, taking part in external working groups and events to further the work and reputation of the organisation.
15. Lead and develop and maintain productive networks, relationships and partnerships with key stakeholders and other appropriate bodies and organisations.
16. Where deemed appropriate, prepare formal requests for information to providers and commissioners, and keep a record of requests and timelines for responses. Identify appropriate actions when a late or insufficient response has been received, including onward referral to the Health Overview and Scrutiny Committee. ·
17. Identify gaps in the knowledge of Healthwatch North Northamptonshire about the health and social care needs of local residents and look to address these, particularly working with key partners. ·
18. Assess local strategies and policy documents, to identify gaps where local public concerns are not being addressed.
19. Adopt an effective and shared approach to information management with appropriate sharing of data to avoid duplication, misinterpretation or underuse of data. ·
20. Work with the team to identify gaps in service provision and alert local commissioners of any such gaps.
21. Act as the central point of contact for all incoming press enquiries and be available to provide comments when health and social care related articles appear in the news, or direct enquiries to Senior Management where appropriate.
22. Act as the central point of contact for any complaints made against Healthwatch North Northamptonshire and escalate accordingly to internal policies.
23. Deliver key performance targets and ensure contract monitoring reports are produced in a timely manner.
24. Manage the Healthwatch NN website and social media , production and publication of reports and all external materials and content.
25. Line manage Healthwatch NN staff and carry out supervisions and appraisals in line with Support Northamptonshire policies and procedures
26. Working with the relevant staff ensure the necessary infrastructure, resources and relationships are in place for the effective and efficient management of Healthwatch NN.
27. Ensure compliance with all Support Northamptonshire policies and procedures
The ideal candidate for this role:
· Is passionate about social justice and addressing health inequalities
· Has experience of co-production and best practice in community engagement
· Is knowledgeable about key health and social care services.
· Is an experienced manager who is driven to manage a small team to capture views and experiences of local health and care services and produce recommendations for change to reflect what people tell us.
· Has the skills and confidence to influence change by working in partnership with other organisations and system partners
Please send your CV and a covering letter showing how you meet the detailed job and personal specification.
Date of Interviews: Friday 23 May or Wednesday 28 May
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week, Monday - Friday 9am-5pm.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing support, information and referral on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and
volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page
on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Mental Health Foundation is recruiting for a Research Officer to support our team in Scotland.
Deadline: 5pm on Friday 16th May
Location: Glasgow
Salary: Starting salary £31,350
Hours: Full-time, 32 hours per week (as part of our 32-hour week pilot and may revert to 35 hours after July 2025)
Contract type: This is a fixed-term role for 18 months
This is an exciting opportunity to design and implement impactful research and evaluation projects. You will collaborate with internal teams and external partners to collect and analyse data, ensuring that our work is informed by lived experience and reflects the diverse needs of the communities we serve.
What does the role involve?
- Lead and support research projects, including quantitative and qualitative data collection and analysis.
- Produce high-quality reports, presentations, and academic publications to share findings with varied audiences.
- Conduct systematic and pragmatic evidence reviews to inform our initiatives.
- Collaborate with colleagues in communications and policy to ensure our research drives meaningful impact.
- Represent the Mental Health Foundation at events to promote our research and vision.
What skills, knowledge and experience are we looking for?
- A degree or relevant equivalent in a relevant field with substantial research elements, or equivalent experience.
- Demonstrable skills in both qualitative and quantitative research methods.
- Proven ability to manage research projects and deliver results on time and to budget.
- Strong communication skills to present complex concepts to diverse audiences.
- Commitment to ethical research practices and inclusivity, with a focus on addressing inequality and adversity.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks.
We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
About us
Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.
Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.
We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.
The Foundation is the home of Mental Health Awareness Week.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Redirect to recruiter'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 5pm on Friday 16th May and we are unable to accept late applications. Interviews are planned for Monday 2nd June.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.
We look forward to hearing from you!
Our vision is good mental health for all.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Engagement Officer is an essential role in fostering strong relationships with current and prospective members of the School Library Association community. The postholder will provide frontline support, drive online and in person engagement through outreach initiatives, and contribute to the growth and sustainability of the membership base. This is an exciting opportunity for someone passionate about school libraries, education, and community-building.
With a particular focus on coordinating and supporting our Branch network, you will collaborate on initiatives for development, delivery and new projects as they come online. You will be the first port of call for advice and expertise relating to school libraries and enabling our members to more effectively support their school communities. Supporting the delivery of online and in-person networking events and workshops for members, you will work with your SLA colleagues, in particular the Training and Events Officer, to deliver a high-quality member offer and to ensure member needs are reflected in all offerings. The ability to travel to training and events across the UK is essential. Duties include:
Branch network and member support
- Work with the CEO to develop the SLA Branch Network and accompanying strategies
- Identify opportunities for developing initiatives to grow and develop the Branch network community, that will deliver on the SLA mission
- Develop strong relationships with local, regional and national stakeholders to support network growth and enable members to take full advantage of all relevant opportunities available to them
- Provide advice for SLA members on all aspects of school libraries, ensuring they are supported and can be as effective as possible in their school communities
- Drive engagement and development of online communities as part of the branch network
Training and events
- Work with the Training and Events Coordinator to support and deliver a calendar of exciting, engaging and informative events
- Support the delivery of online and in-person networking events and workshops with a focus on the Branch network community
- Represent the association at relevant events and for programmes (e.g., conferences, webinars, book awards) to promote membership and services
- Support training and event delivery (online and in-person), engaging and inspiring audiences as needed
- Support development of training programmes, toolkits and resources using member insight to inform
Outreach and communications
- Coordinate the mentoring scheme and ensure it is promoted effectively, with necessary support and development available to mentees and training for mentors
- Use your sector insight to identify opportunities for development of research and other initiatives, maintaining links and horizon scanning
- Provide SLA consultancy aligned with strategic approaches, supporting schools with development of their libraries, reading and information literacy provision to help children and young people reach their full potential
- Contribute to SLA communications such as TSL, newsletters, updates, and promotional materials
- Oversee the book review process in support of TSL, our quarterly journal
- Supporting management of the SLA resource library, working with colleagues to ensure alignment
- Support outreach to new audiences
Building relationships and an ability to foster collaboration and community engagement will be an important part of this role. All team members contribute to office admin, maintaining member data and general office support.
To be successful in this role you should ideally be able to demonstrate:
· experience of working in school libraries, the education sector and a strong understanding of the education landscape
· clear understanding of the curriculum and teaching and learning outcomes
· knowledge of children and young people’s literature
· experience developing and delivering inspirational training, to small and large groups, both online and in person
· experience creating training resources, toolkits and teaching and learning resources
· ability to galvanise and inspire others with flair and creativity
· the ability to manage own workload, prioritise and meet competing deadlines
· the ability to work hours flexibly around event and training delivery
An expert communicator, you will be experienced in developing relationships with a variety of stakeholders at all levels. Experience of consultancy, schools’ engagement and outreach would be advantage.
The salary for this position is £19, 594.59 (FTE £29,000) for 25 hours per week, and comes with a 6% employer pension contribution.
We are open to discussing flexible working patterns, condensed hours or other arrangements we may not yet have thought of. This is a remote working role, with monthly all team meetings which you will be required to attend, in addition to training and events across the UK. Working patterns can be negotiated. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.
Why work for the School Library Association?
We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.
Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.
About the School Library Association
The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.
How to apply
To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please
Deadline: Monday 2nd June, 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.
The client requests no contact from agencies or media sales.