Entry level jobs for the Housing and Homelessness sector

Job Description & Person Specification

Contract: Full time, Permanent 

Working hours: 48 hours per week over 4 Nights per week (Monday to Thursday). This will be a mix of sleep in and waking hours. 

Starting salary: £25,265.76

Leave: 25 days plus bank holidays (pro rata) 

Responsible to: Senior Project Coordinator 

Location: 3 Pritchard Street, St Pauls, Bristol, BS2 8RH 

Conditions: Employment is on the condition of a satisfactory Enhanced DBS Check (organised by Caring in Bristol) and employment references. 

Some of the benefits we offer:

• 25 days annual leave plus bank holidays, increasing with 3 years' service 

• Flexible working arrangements 

• Enhanced 5% pension contribution 

• Company sick pay, increasing with 1 year of service 

• Individual learning & development budget 

• Group Reflective Practice 

Job Summary 

Z House is an exciting project run by Caring in Bristol, opening in July 2024. It provides emergency short-term accommodation for 18 – 25-year-olds in housing crisis, which is supplemented by daytime support to help people move on to sustainable and appropriate accommodation.

Based in St Pauls, Z house fosters a safe and supportive environment where 4 young people can stay in the Night Shelter at a time until they obtain suitable accommodation.This Role is for 4 Nights a Week, Monday to Thursday, involving a mix of both Waking and Sleep-in hours.

Sometimes working alongside a volunteer, you will be responsible for providing a safe space, listening ear and support for young people using the service. 

The role involves starting at 20:30, supporting our young people to settle for the evening before your sleep-in shift from 11:30pm until 07:30 am, in the morning you’ll support the young people and our volunteers with Breakfast and room changeover for the day, finishing your shift at 08.30am.

Shift Times       Activity

20.30 – 23.30    Waking

23.30 – 07.30    Sleeping (dedicated night worker room with shower)

07.30 - 08:30     Waking
 

Key responsibilities 

Housing management 

• Sign up and induct young people arriving outside of normal working hours

• Ensure the health, safety and security of the building, colleagues, residents, and visitors; taking reasonable care to protect yourself and all other persons, complying with health and safety legislation and procedures; seek guidance as necessary and highlight any significant deficiencies to a senior colleague 

• Carry out any required health and safety, housing management, risk management, etc. monitoring, keeping accurate and complete records throughout.

• Identify and report defects in the buildings, furniture, and equipment to promote a safe working environment in line with Health and Safety, following relevant procedures to remedy all defects. 

• Contribute to the upkeep of services, ensuring young people’s rooms, communal and colleague areas are well maintained, serviced, safe and clean; maintain accurate and complete records. Supporting Young People

• Assisting Young people to achieve positive outcomes including stated support plan goals, liaising with internal and external colleagues/organisations as required.

• Respond to requests and issues from young people, continually assessing housing needs and risks.

• Provide support and guidance for young people as appropriate

• Promote the participation and involvement of young people within and outside the organisation to elevate users’ voice in the delivery of the Z House service.

• Ensure all relevant records (including case-notes, safeguarding, incident, and other logs) are completed for all shifts.

• Providing detailed handover notes for the Young People in the shelter 

Volunteer support 

• To support and provide guidance to volunteers who will sometimes partner you on shift 

• To be the point of contact for volunteers if they need to raise any concerns 

Other  

• You will be one part of a two-person Night Support Team, so communication and detailed recording of information is necessary for the team to deliver a high level of support to young people safely and effectively 

• Ensure all shift tasks and processes are completed satisfactorily, including a comprehensive handover for the Z House Coordinator.

• Safeguard the welfare of children, young people, and adults at risk, working within Caring in Bristol’s safeguarding policies, Southwest Child Protection Procedures, and local procedures for safeguarding adults at risk.

• Carry out day-to-day administrative functions to ensure that all records and files are maintained and stored securely in line with the Data Protection legislation. 

• Provide a diverse and culturally sensitive service, ensuring that anti-discriminatory practice and equality of opportunity are promoted within all aspects of Caring in Bristol’s services. The list of tasks is not exclusive, and duties may be varied from time to time, with the job description being subject to review and periodic amendments. 

Personal Specification 

We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context.
 

Essential 

• A desire and willingness to learn about the effects that experiencing homelessness have on young people in our city 

• A willingness to learn and uphold Caring in Bristol’s safeguarding Policies and Procedures

• Ability to listen to and communicate effectively with young people.

• Able to record case notes accurately and clearly and safely handle data in line with Caring in Bristol’s GDPR policies

• Ability to remain calm in a crisis with the skills to deal with incidents or urgent situations safely and pragmatically

• Able to work with vulnerable people, operating with sensitivity as well as assertiveness maintaining professional boundaries 

• A high attention to detail for health and safety issues 

• High standards of cleanliness and housekeeping 

• Effective communicator 

Desirable 

• Experience of working with vulnerable young people

• Experience of working with people from overrepresented communities in homelessness statistics such as those who identify as a part of the LGBTQ+ community, Young people who are experiencing displacement and those who are part of ethnically and culturally diverse communities 

• Experience working in supported accommodation

• Be able to demonstrate understanding of safeguarding principles and practice.

• Experience of working alongside and guiding volunteers with an understanding of how to do this effectively 

• Flexible problem solver, reliable and good at timekeeping 

• Have a willingness to uphold Caring in Bristol’s values and work towards our overall mission

Equity, Diversity and Inclusion 

Caring in Bristol believes strongly in equity and respect for every individual. We know there are some demographics under-represented in our workforce, and we are actively seeking ways to create accessible opportunities that expand the diversity of our staff and volunteers. 
 
We welcome applications from everyone who meets the requirements of the Person Specification. Due to the nature of our work, we especially encourage applications from people with lived experience of homelessness.
 
Caring in Bristol is an inclusive workplace that offers flexible working options wherever possible.We are committed to actively supporting the wellbeing of our staff and encourage a healthy work/life balance. If you require any reasonable adjustments at any stage of the recruitment process, please do let us know in your application form.

We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness and Complex Needs Social Care Service in Slough. No personal care or experience required, just the right values.

£33,130.60 per annum, working 40 hours per week.

6 month Secondment

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
• Free DBS

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front line staff.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Lead and motivate your team to ensure a positive local culture within your service.
• Deliver effective supervision and team meetings with staff. Promote effective information sharing, reporting and communication.
• Set clear expectations of quality standards, work plans and targets for staff.
• Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans and identifying training needs.
• Experience of working with customers with complex needs and the ability to engage hard to reach customers.
• Knowledge of the issues facing homeless people.
• Build and maintain partnerships with local agencies and community groups.

About you:

What you'll bring:

Essential:

• Ideally educated to degree level or equivalent.
• Holds relevant CMI/NVQ Level 3 or other business/management qualification.

Desirable:

• Other relevant professional memberships and/or specialist qualifications are desirable.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you passionate about making a lasting difference to the lives of vulnerable adults?

You will be working in our Assessment Centre and another service in the Sutton Vulnerable Adults Team and providing intensive support to individuals for their Assessment period with the aim to support a positive move on.

As the post-holder, you will be working to maintain an environment of support for adults with complex needs. The successful candidate does not have to have direct experience in a similar environment. We are seeking a candidate who is willing to learn and who has a strong understanding of the needs of homeless and vulnerable people, especially those with complex needs. Dedication, personal resilience and a relationship based, non-judgemental approach is essential.

In this role you will:

• Support clients to liaise with external services like GP, substance misuse teams, mental health teams, social services.
• Support with all necessary skills to enable an individual to move on to more independent accommodation,
• Have an experienced Team to support you.
• Receive comprehensive training and full induction
• Be working shifts which are normally 8-4 or 2-10pm and you will be expected to work some weekends and Bank Holidays.
• Carry a caseload of clients and be their lead worker.

About you

We are looking to recruit a Project Worker to our diverse team at Sutton Vulnerable Adults.  Reporting to one of the Deputy Manager you will be responsible for providing person-centred support to clients to manage their tenancies and access independence.

You will be able to liaise effectively with external agencies, have clear communication skills, a non-judgemental approach, and a good working knowledge of homeless clients and the challenges they face.

We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

Visit our website and apply by clicking the ‘Apply Now’ Button to start your online application form. 

Closing Date: 10am on 13 May 2026

Interview and assessment date: TBC

Job Description

Job Title - Welfare Rights & Tribunal Adviser

Salary- £29,000 per annum 

Hours37 hours per week (Full Time)

Location- Doncaster – office based, outreach locations, and tribunal attendance as required

Role Purpose

To provide specialist welfare rights advice, casework, and representation to clients, including preparation and attendance at welfare benefit tribunals. The postholder will support clients to maximise income, challenge incorrect benefit decisions, and access their full entitlements, in line with the aims, principles, and quality standards of the Citizens Advice service.

Key Responsibilities

Advice & Casework

• Provide specialist advice on welfare benefits including Universal Credit, PIP, ESA, DLA, and Housing Benefit.

• Prepare and submit mandatory reconsiderations and benefit appeals.

• Represent clients at First‑tier Social Security Tribunals where appropriate.

• Carry out detailed benefit checks and income maximisation.

• Act for clients where necessary by drafting appeal submissions, negotiating with the DWP and other agencies, and making referrals where appropriate.

• Empower clients to understand their rights and options and enable them to make informed decisions.

• Maintain accurate, timely, and comprehensive case records in line with Citizens Advice systems and procedures.

• Ensure all casework meets the Advice Quality Standard (AQS) and internal quality requirements.

Outreach & Partnership Working

• Deliver advice services at outreach venues across Doncaster as required.

• Build and maintain effective working relationships with partner agencies, statutory bodies, and community organisations to ensure joined‑up support for clients.

Research & Campaigns

• Contribute to the Citizens Advice research and campaigns agenda by recording evidence of client issues and emerging trends.

• Provide anonymised case studies and data to support local and national policy work.

Professional Development & Quality

• Keep up to date with welfare benefits legislation, case law, and procedural changes.

• Attend supervision, training, and team meetings as required.

• Work collaboratively with colleagues to share knowledge and support service delivery.

• Work to agreed targets and contribute to service monitoring and reporting.

Administration & Other Duties

• Use IT systems for case recording, monitoring outcomes, and producing reports.

• Maintain local information systems and resources.

• Carry out any other duties within the scope of the role to support the effective delivery and development of the service.

• Comply with Citizens Advice policies, including equality, diversity, confidentiality, safeguarding, and health and safety.

Person Specification

Essential Criteria

Experience

• Experience of providing welfare rights or social welfare advice.

• Experience of preparing benefit appeals and supporting clients through reconsideration or tribunal processes.

• Experience of managing a caseload and prioritising work to meet deadlines.

Skills & Knowledge

• Strong knowledge of the UK welfare benefits system, or the ability to develop specialist knowledge quickly.

• Excellent verbal communication skills, including advocacy and negotiation.

• Excellent written communication skills, particularly in drafting submissions, correspondence, and tribunal papers.

• Good numeracy skills to complete benefit calculations and financial checks.

• Ability to empower clients while maintaining professional boundaries.

• Ability to work both independently and as part of a team.

IT & Administration

• Confident use of IT systems for case recording, document production, and reporting.

• Ability to maintain accurate records in line with quality standards and procedures.

Values & Commitment

• Understanding of and commitment to the aims and principles of the Citizens Advice service.

• Commitment to equality, diversity, and inclusion.

Desirable Criteria

• Experience of representing clients at welfare benefits tribunals.

• Experience of working in the voluntary, advice, or community sector.

• Experience of working to targets or funder requirements.

• Knowledge of Advice Quality Standards or Specialist Quality Mark frameworks.

• Ability to travel across Doncaster (access to a vehicle desirable).

37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Housing Night Worker to join our team at Horsham Y Centre. You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti‑social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate support.

What you will be doing - this is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.

Main areas of responsibilities are:

Safety and security

• Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
• Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
• Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. 

Resident engagement

• Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
• Encourage residents to share their views and engage with available services and opportunities.
• Assist with evening groupwork sessions that promote learning, wellbeing and positive development.

Administration and housekeeping

• Complete essential admin tasks including data entry, case notes and record management.
• Carry out routine health and safety, compliance and room checks.
• Log maintenance issues to ensure the building remains safe and well maintained.

General

• Work collaboratively on a four‑on, four‑off rota, providing consistent, non‑judgemental support overnight.
• Maintain a calm, professional approach and handle challenging situations effectively.
• Take part in ongoing training and reflective practice to support psychologically informed care.

This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

About you - this is a dynamic role for someone passionate, empathetic and committed to young people’s development.

Experience and knowledge

• Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
• An understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
• Confidence in accurate record‑keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Skills and abilities

• Clear verbal and written communication, with accurate handovers for day‑time colleagues.
• Strong interpersonal skills, able to build positive relationships.
• Comfortable lone‑working, using initiative, and working as part of a team.
• Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
• Ability to de‑escalate situations and manage challenging behaviour calmly.
• You will bring an awareness of the challenges young people face and the ability to connect with them positively 

CLOSING DATE: Sunday 17 May 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

22.5 hours per week / permanent / £26,755 per annum, pro rata / requirement of at least one evening per week - working pattern to be discussed at interview.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Our Youth Voice and Engagement team specialise in youth participation and digital co-production. They have an organisation-wide strategic remit to develop and embed an inclusive and accessible youth voice and leadership programme. The team is also responsible for the delivery of our digital e-wellbeing service and the development of other digital platforms to meet the needs of the children and young people we support.

We are recruiting for a Youth Voice and Engagement Co-ordinator to help us bring youth participation to life across West Sussex. As part of our Youth Engagement Team, you’ll lead the delivery of our Youth Voice Action Plan, working directly with young people in supported accommodation, therapeutic services, and youth advice settings in West Sussex. You’ll collaborate with frontline staff to embed meaningful engagement practices and ensure young people’s voices are heard, valued, and acted upon.

Your contracted base will be Horsham Y Centre, and the role will be delivered on-site within residents' houses across our Housing Services in West Sussex.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

Qualifications, knowledge, and experience

We are recruiting a Youth Voice and Engagement Co-ordinator, who has experience in youth engagement, co-production, or participation work. The successful applicant will have strong facilitation and communication skills and a proactive, organised, and collaborative approach. You will also have the ability to build trust with young people and staff alike and knowledge of trauma-informed and psychologically informed approaches.

CLOSING DATE: Sunday 24 May 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Could you support our team through an exciting mix of community, corporate, individual and grant fundraising? We are growing our Fundraising team to meet increased demand for our services, tackling homelessness in Surrey. If you're interested in working across all types of Fundraising and making a genuine difference every day, then this unique role might be for you!

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence. We are seeking a Fundraising Officer to join our team who can support our Fundraising Manager to secure charitable income essential to the delivery of our services.

The Role:

As our Fundraising Officer, you will work closely with the Fundraising Manager to deliver our fundraising strategy. You will help deliver annual fundraising events; bid to corporate supporters, trusts and foundations; and build strong relationships with community organisations and individual donors. You will be part of a fantastic team, dedicated to making a real difference in defeating homelessness.

We are looking for a passionate and adaptable individual, who can support the Fundraising Manager across all voluntary income streams, from formal bids to fun community events.

This role is especially crucial as our charity’s need for fundraised income has risen significantly in the last three years - as result of the increased cost of living, and reduced support from the local authority. Despite these challenges, York Road Project’s work remains immensely valuable to the local community. If you have excellent communication skills and a passion for charity work, we would love to hear from you.

Please read the full job description, then apply with your CV and a cover letter. We will shortlist applicants at midday on 3rd June, and arrange interviews in early June.

Are you committed to supporting rough sleepers in finding their way back to stability? As a Reconnection Worker, you will play a vital role in helping individuals temporarily placed in the South-East London sub-region reconnect with their local area and access the services they need to resettle successfully. 

We're growing our amazing team and looking to recruit another fabulous person staff who wants to work alongside people as they reconnect with their pathway out of homelessness.

The Organisation

The 999 Club is a dynamic local charity in Deptford working to end homelessness, one person at a time. If you share our desire to encourage and support people to take personal responsibility for making positive changes in their lives and you want to be part of a service providing opportunities, developing talents and helping to build confidence and self-esteem then come and work with us.

The Reconnection Team

Working alongside the Sub Regional Rough Sleeping Team as part of an evolving pilot scheme the Reconnection Team work with people who are rough sleeping or placed in temporary ‘off the street’ accommodation by Outreach Workers across six London boroughs. Providing information, advocacy and practical, person-centred support they empower clients to take the necessary steps toward resettlement, enabling them to reconnect with their local area and access the services they need to resettle successfully.

The Role

The role involves working both independently and collaboratively as part of a team, ensuring the effective delivery of services tailored to each individual’s circumstances. Based at the 999 Club but travelling throughout Southeast London, you’ll work with a dynamic team dedicated to ending homelessness and making a tangible difference in people’s lives

This role is part of a pilot scheme being run by the Southeast London Sub-Regional Rough Sleeping Coordinator and provides the opportunity to work in different settings alongside teams from several other organisations from the third sector as well as voluntary and statutory services.

Who We’re Looking For

We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a no- nonsense, positive attitude and are looking to make a difference in their community.

Why You Should Apply

This is a really exciting opportunity to join the team as we evolve service delivery, creating clear pathways for people who have different journeys to travel out of homelessness.  If you’re passionate about empowering individuals and have the skills to navigate complex situations with compassion and professionalism, we want to hear from you.

In return we can offer the opportunity to work with a fantastic, inclusive, empowering and respectful team, making a difference to people’s lives.

The post is for an initial period of 12 months working full time, 37.5 hours, Monday to Friday. Start and finish times are flexible, 08:00h-18:00h with core hours between 10:00h-16:00h.

Closing Date 18th May 2026

Interview Date Tuesday 02nd June 2026 - interviews will be in person, on site.

Who We Are

The 999 Club has stood on the corner of Deptford Broadway for more than 30 years, working with and supporting the local community. Our focus now is on people who are street homeless, rough sleeping or unhoused and those who have no recourse to public funds.

The Gateway is open five days a week and provides a welcoming, safe and friendly space where our members can spend time away from their usual situation and sort out practicalities like getting laundry done, taking a shower, charging their phone and having something to eat.

The Team

Exactly as it says on the tin, the Essential Services Team was set up to deliver essential services and we’re really excited to be restructuring the team. Whilst our Intervention Team works with members to figure out their next steps around housing etc. the Essential Services Team work to make sure that everything is in place we all get to spend time in clean, safe, friendly surroundings.

Working alongside an amazing team of volunteers the Essential Services Team provide it all, hospitality to housekeeping and everything in between.  From welcoming members at reception to helping out with laundry, to making sure the place is clean and comfortable and well maintained, that we have enough of everything, that all the admin is taken care of and and that there’s something nutritious for lunch, the Essential Services Team are at the centre of everything we do – effectively, they are the engine that keeps the 999 Club running.

Who We’re Looking For

We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, creating the best environment and providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a flair for hospitality and a no- nonsense, positive attitude looking to make a difference in their community.

This vacancy provides a development opportunity so we are inviting applications from people who already volunteer with us or have done so in the past.

Good to Know

Based mostly in the Gateway, a busy and occasionally unpredictable environment

May involve dealing with distressed individuals or managing challenging behaviours

Regular contact with people who may be experiencing crisis or hardship.

The hours are 08:45am – 3:30pm, Monday to Friday

Benefits Include

· 27 days annual leave (plus Bank Holidays), increasing each year to a maximum of 30 days 

· 3% pension contribution on qualifying earnings

· Employee Assistance Programme 

· Cycle to work scheme 

· The opportunity to be part of a truly amazing team doing truly amazing work

Interviews will be held, in person, on site on Tuesday 09th June 2026

22.5 hours per week / permanent / £26,755 per annum pro rata / requirement of at least one evening per week - working pattern to be discussed at interview.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Our Youth Voice and Engagement team specialise in youth participation and digital co-production. They have an organisation-wide strategic remit to develop and embed an inclusive and accessible youth voice and leadership programme. The team is also responsible for the delivery of our digital e-wellbeing service and the development of other digital platforms to meet the needs of the children and young people we support.

We are recruiting for a Youth Voice and Engagement Co-ordinator to help us bring youth participation to life across East Sussex. As part of our Youth Engagement Team, you’ll lead the delivery of our Youth Voice Action Plan, working directly with young people in supported accommodation, therapeutic services, and youth advice settings in West Sussex. You’ll collaborate with frontline staff to embed meaningful engagement practices and ensure young people’s voices are heard, valued, and acted upon.

Your contracted base will be Eastbourne Foyer, and the role will be delivered on-site within residents' houses across our Housing Services in East Sussex.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

Qualifications, knowledge, and experience

We are recruiting a Youth Voice and Engagement Co-ordinator, who has experience in youth engagement, co-production, or participation work. The successful applicant will have strong facilitation and communication skills and a proactive, organised, and collaborative approach. You will also have the ability to build trust with young people and staff alike and knowledge of trauma-informed and psychologically informed approaches.

CLOSING DATE: Sunday 24 May 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

37 hours per week / fixed term until 31 March 2027 / Working pattern Monday - Wednesday 0930-1730, Thursday 1100-1900, Friday 0900-1630 (to be confirmed)

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Youth Advice Centre (YAC) offers information, support and guidance to young people (13-25) and their families in Brighton and Hove. The YAC team offer expertise on a wide range of topics including housing, wellbeing and family relationships. We provide a safe and friendly environment where everyone is made to feel welcome.

We are on the lookout for a new specialist housing advisor to join the YAC team. Based in the heart of Brighton, you will support young people to understand their housing options, make referrals on their behalf, and advocate when needed to ensure young people get the support they need. You will be based within the advice centre and form part of the team who deliver drop-in clinics and appointments. As well as providing one to one work, this role will also focus on prevention and early intervention through the delivery of workshops in schools, colleges and other youth settings.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

Experience in a housing or advice setting is desirable; however, this is not essential as we will provide a full induction and training package. The ideal candidate will have the ability to engage with young people, hear their voice and co-produce their support plans looking at their holistic needs, be able to professionally challenge decisions advocate on their behalf, work with professional networks to provide support, identify safeguarding concerns and risk, and hold strong professional boundaries at all times.

CLOSING DATE: Sunday 17 May 2026 at midnight, if we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life.  We are growing to expand who we can help to other geographical areas. 

We are looking for support mainly in fundraising and communication to work closely with our management team to assist, develop and manage the Charity fundraising so that it can fulfil its growth ambition. A part of the role is also administrative tasks to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you. 

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.

MAIN PURPOSE OF JOB:

· To support the comms/fundraising administration as part of the org strategy (70%)

· To support the senior staff team with administration across its operations (30%)

MAIN OUTCOMES OF THE JOB:

Effective and efficient communications with stakeholders and the public (40%)

· Scheduling audience-specific, engaging and shareable content in different formats

· Regularly posting across our social media platforms (Instagram, LinkedIn, Facebook) and monitoring engagement to increase our following

· Copywriting for website, event marketing, social media

· Update and manage charity website as needed

· Working with the Communications Manager to create a quarterly newsletter to be shared with the public and our supporters

Improve fundraising efficiencies across the charity (30%)

· Support with any event administration, such as booking events, scheduling meetings, and preparing communications materials

· Updating Mailchimp & JustGiving database post events

Improving organisation efficiency (20%)

· Acting as the main interface with IT support

· Oversee organisation calendars, including recordkeeping for absence, sickness and leave

· Schedule mandatory training for the team, such as First Aid

· Handling mail correspondence, management of the admin@ and info@ mailboxes, forwarding queries, incoming referrals

Support of CEO (10%)

· Coordinate Team meetings in the calendar

· Any other support the management might need

Working conditions (e.g., hours of work, any travelling required etc):

· Part-time (16 hours) per week, permanent post – Further potential to increase hours in future.

· 25 days annual leave per year pro-rata, plus bank holidays.

· Pension in line with government auto-enrolment legislation.

This job description is not meant to be exhaustive and is subject to annual review and amendment, by consultation.

Citizens Advice Waltham Forest is part of the London-wide Debt Free Advice (DFA) project, funded by the Money and Pensions Service. We are looking for an experienced Debt Advice Caseworker to join our team.

As a long-standing partner in the DFA programme, we have over a decade of experience delivering high-quality debt advice to local residents facing financial hardship. 

We are seeking a skilled and compassionate adviser with a proven track record of supporting clients with debt and financial difficulties. You will be confident in delivering tailored, practical solutions and working with clients in a sensitive, non-judgemental way. Experience of providing debt advice in a regulated environment and working to quality standards is essential.

This is a hybrid role, combining face to face work at outreach locations and home working. You will deliver advice across multiple channels, including face-to-face, telephone, video and email.

If we are unable to appoint a fully qualified candidate, we will consider applications for a trainee position. Please refer to the Trainee Debt Adviser job description for further details. We anticipate the trainee programme will take approximately 6 months to complete, depending on prior experience. Training, mentoring and supervision will be provided. If you would like to be considered for the trainee role, please indicate this in your application.

CARIS Families is a small charity that supports homeless families living in hostel accommodation in Camden and Hackney.We run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme and an Essentials Bank to ease family hardship.Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back some of the vital childhood experiences that homeless accommodation deprives children of. 

We are currently looking for a trainee playworker who is looking to build a career working with children to join our dedicated frontline play team.You do not need to have any formal experience of playwork, but you do need to be passionate about working with children and supporting them to achieve their potential, and to be able to demonstrate this through previous work or volunteering experience.

This is an exciting opportunity for the right candidate, offering a rare entry-level role which alongside providing plenty of on-the-job training, will also fully sponsor their training towards the Level 2 Diploma in Playwork following successful completion of the probationary period.

Our new Playworker will: 

Role Description 

• Help to deliver our hostel-based Kids Club’s play session for 0-16 year olds during term time in the London Borough of Camden

• Help to deliver our School Holiday programme during school holidays (in Camden, Hackney and the wider London area) 

• Support the running of our term-time Essential Bank programme, providing free household goods to families in hostels 

• Provide a warm and welcoming experience for children & their families attending CARIS Families’ services

• Engage with children in their play and learning experiences, through staff-led activities and supporting child-led play. 

Person Specification 

We are looking for someone at the start of their career (or a career-changer) who is: 

• Experienced in working or volunteering within a play-based setting, with children between the ages of 0-16.

• Enthusiastic about supporting children in their free play and facilitating adult-led activities that stretch and stimulate children in their development 

• Passionate about improving opportunities for disadvantaged children 

• Understanding of the varied needs of children and their families 

• Good communicators, comfortable with working with a wide range of service users and professionals 

• Able to work well as part of a team.

Salary: £14 per hour 

Contract: 12 months initially, with a three month probation period, and the possibility of extension beyond 12 months subject to funding.Training for the Level 2 diploma will commence after successful completion of the probation period.

Hours:12 hours across three days a week in term time (40 weeks a year), Mondays, Tuesdays and Thursdays.Please note on Kids Club days the working day ends at 6pm.One day a week (8 hrs) in school holidays (12 weeks a year), days variable.25 days per year Annual Leave (pro rata) with an additional week off over Christmas. 

Your pay will be equalized out across the 12 months of the year so you receive a consistent salary each month.