Social Welfare Jobs
JOB DESCRIPTION
Title of Post: Financial Assistant
Responsible to: Head of HR & Administration
Hours: 32 hours per week
MAIN PURPOSE OF THE JOB
The main responsibility of this role is to assist the Head of Resources in the efficient and smooth running of financial functional activities of the charity.
DUTIES AND RESPONSIBILITIES
1. Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.
2. Perform routine calculations to produce analyses and reports as requested by the Head of Resources and assisting in developing and maintaining all financial reporting within the charity.
3. Assisting in the preparation and maintenance of the charity’s annual income and expenditure budget.
4. Assisting in monthly bank reconciliations and other balance sheet accounts.
5. Dealing with finance related queries from staff, senior management, supporters, and suppliers.
6. Maintenance and reconciliation of direct debits, standing orders and other online donations.
7. Supporting the financial controller in the planning and preparation of statutory accounts and the annual audit.
8. Ensuring accurate gift aid records are maintained for supporters and conducting the annual gift aid claim.
9. Assisting in the maintenance of all accounting records on an ongoing basis to ensure:.
a. All income and expenditure are properly approved, banked and processed in a timely manner.
b. Monthly cash/cheque management and bank reconciliations are carried out and recorded.
10. Undertaking any other accounting duties that may be required and providing cover when other staff are absent.
PERSON SPECIFICATION
Required Elements
- Ability to collaborate and work effectively with Stella Maris staff, volunteers, and supporters.
- Accuracy, numeracy, organisation, and strong attention to detail.
- Excellent mathematical skills.
- Integrity, honesty, and customer-service skills.
- Solid communication skills, both written and verbal.
- Superior attention to detail.
- Computer skills such as experience in working with spreadsheets and accounting software. Confident in using IT software such as Microsoft office suite (Word, Excel) and CRM databases.
- Ability to work flexibly and to use own initiative to meet demands of job.
- Strong commitment to team working, and an ability to build strong, mutually beneficial relationships with colleagues across whole organisation.
- Commitment to high quality service, best practice, and best value in all aspects of the charity’s operation.
Desired Elements
- Associate or bachelor’s degree in business, finance, accounting, or a related field.
- Knowledge of the wider UK charity sector.
- Experience of working with a CRM database is desirable.
- Knowledge of the wider UK/international maritime sector.
- Knowledge of the Catholic church.
- Experience of working in a UK charity sector.
- Understanding of the Vision, Mission, and Values of Stella Maris.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.
The client requests no contact from agencies or media sales.
About the role:
Rebuild East Midlands exists to support individuals who have experienced human trafficking and modern slavery to overcome the barriers that they might face in starting a new life, free from exploitation and slavery. As a Project Worker, you will be supporting them to connect with community resources, building resilience and improving wellbeing. You will take a holistic view to support people’s recovery to live fulfilling lives.
We are expanding our Support Delivery Team and are looking for a Project Worker who will help us to deliver Trauma Informed support to the individuals we work with as they move forward with their lives, ensuring that support is tailored to each individual’s cultural and social needs.
Rebuild East Midland’s organisation values are at the core of all that we do. The successful applicant will be an individual who shares these values with us:
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We are future focussed.
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We are consistent.
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We focus on the individual.
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We are flexible.
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We promote empowerment.
Main duties and Responsibilities:
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Key working and managing a caseload of individuals and their families, ensuring those we work with receive support appropriate to their individual needs. Supporting and signposting with regards housing, welfare rights, legal support, health, education/employment, and other aspects of life.
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Direct work with individuals, including home visits, 1-1 activities, or support to attend other agencies as required.
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To establish and maintain effective relationships with other agencies, including Social Services, other statutory and voluntary agencies, mental health services, Children Centres, GP's, and other health services, education, Court Witness Service, to ensure a multi-agency approach to support planning.
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Promote Rebuild’s group activities to individuals and encourage to attend to enable social connection and belonging.
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Support the planning and facilitation of group activity sessions and events.
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Work in a needs-led, strength-based approach to partner with individuals to develop support plans to build resilience and support them to connect into the community.
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Networking and building partnerships with local organisations and professionals to enhance the work of Rebuild in the local community.
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To provide mental health first aid to mitigate the aftereffects of trauma caused by trafficking, sexual abuse, rape, domestic slavery or forced labour.
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Keep accurate records for monitoring and evaluation purposes.
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Some very occasional weekend and evening work may be required.
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Make an active contribution to the overall work of Rebuild through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.
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Keep up to date with all organisational procedures, policies and professional codes of conduct and work towards best practice.
In the right candidate we are looking for someone who can evidence the following:
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At least 1 year’s previous experience in a support setting. Preferred experience of working with people who have been affected by abuse, trafficking, homelessness, mental health, complex needs, offenders and/or refugees.
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Awareness of Trauma Informed Practice.
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Proven knowledge of working with community organisations and signposting to different services.
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Ability to advocate for the needs of those we work with.
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Proven experience of carrying out needs and/or risk assessments and the support planning process.
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An empathetic and compassionate outlook, whilst being able to maintain professional boundaries with those you work with.
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The ability to develop and maintain good professional relationships.
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Able to react effectively to highly pressured situations.
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Strong communication skills with proven writing ability.
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Discretion and work in accordance with the Data Protection Act.
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Good people skills especially with those whom English is not the first language.
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Proven knowledge of safeguarding policies and procedures relating to adults and children and young people.
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Valid employment rights to work in the UK.
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The post holder will be required to undertake an enhanced DBS check.
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The candidate will need to have a vehicle and valid driving licence. Mileage costs to be reimbursed.
Rebuild East Midlands is committed to inclusive employment practices, and we encourage applications from individuals from diverse backgrounds and ethnicities. We encourage applicants to think creatively about how they can meet the requirements of the person specification. If there are essential criteria you do not meet, please do describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.
Benefits:
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Rebuild East Midlands are an organisation that prioritises wellbeing, which includes a personal wellbeing plan and regular collective wellbeing days with the team.
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30 days holiday per annum plus bank holidays plus another day off for your birthday.
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Flexible working options available.
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Regular support and supervision.
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Regular clinical supervision with a qualified therapist.
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Competitive pension contribution.
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Training will be provided during an induction, as well as opportunities for continuous training and development whilst in post.
Application process
Please send a CV with a cover letter outlining your suitability for the post by making reference to the job description.
We encourage applicants to think creatively about how they can meet the requirements of the person specification. If there are essential criteria you do not meet, please do describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.
The client requests no contact from agencies or media sales.
Day Care Officer – Day Care Centres
Age UK Camden Day Care Centres are looking to recruit Day Care Officers to cover a range of hours and shifts across our two Day Care Centres.
Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events.
We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs.
The successful candidate will:
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Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users
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Act as a key worker for individual clients
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Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests.
Salary: Starting at £24,039.18 pa incl. London Weighting (pro rata for part time)
Hours: A variety of roles with 25 hpw, 15 hpw and 10 hpw across a number of shifts (staff work across both centres so need to be able to travel to Kings Cross and Hampstead)
Contract Type: Permanent
Closing date: Monday 10th June 5pm
Interview dates: 19th and 20th June 2024
As part of the application process please submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
FareShare South West distributes surplus food across the region to charities working with vulnerable people. We need volunteers to do everything from driving vans to picking orders in the warehouses, and lots in between.
This role leads on rota and data management, working with warehouse managers and reporting to the Volunteer Recruitmant Manager in Bristol, with occasional travel. Recruitment and retention support, and identifying individuals who would benefit from our flagship employability programme FareChance to help their personal and professional development is an important element, as well as working with the wider team to develop volunteering opportunities for corporate supporters and food partners.
Leading on volunteer wellbeing and support during the shift is key to the role, as well as undertaking training to keep abreast of best practice
The client requests no contact from agencies or media sales.
At Care Rights UK, we are passionate about supporting and campaigning for the rights of older people needing care and their families. You would be welcomed into our small, dedicated, friendly team. You would provide research support to help the team improve our knowledge of care law across the UK and update our information resources.
This is a vital role for the charity, ensuring our work is underpinned by sound research and helping us to diversify and increase our reach across the UK. You would work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.
You would join the charity during an exciting period of change, as we invest in growing our advice and support service. You would work closely with our small team to ensure our research work aligns with our advice service, campaigns, policy and communication work, as the charity pushes for a better care system.
The ideal candidate will be a positive, can-do person, with a passion for championing the rights of older people needing care, and an enthusiasm for using your research skills to affect change.
We value equality and diversity. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith, disability, or carer status.
To apply, please send us the following:
• A cover letter that explains how you meet the criteria in the person specification
• Your CV
The cover letter plays a key part in our selection process. We use the information you provide in the letter about your skills and experience to decide whether or not to invite you for an interview. It is important that you explain in your cover letter how you meet the essential criteria outlined in the person specification, giving specific examples from your past experience. Your letter should be no longer than 3 pages.
Care Rights UK is your care champion, the charity focused on defending the rights of people in care.
The client requests no contact from agencies or media sales.
Do you want to empower and support older people needing care and their families? Are you passionate about using your advice skills to improve people’s experience of care? Join our team!
You would provide information, advice and support to people across the UK, primarily the relatives and friends of older people needing care. You would help people to understand the care system, their rights and entitlements, and guide them through problems they are experiencing with care services.
We use an empowering model of advice, helping clients to identify what they want to achieve and how to go about it. We aim to give people the knowledge and confidence to take control of their own situation. We also provide additional support to those who need it (such as letter writing).
You would be at the heart of Care Rights UK’s work, delivering our core advice and support service. You would be welcomed into our small, dedicated, friendly team. You would work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.
This is an exciting period of change for the charity, as we invest in growing our advice and support service. You would help us to diversify and increase our reach across the UK. You would work closely with our small team to ensure our advice and support service aligns with our campaign, policy and communication work, as the charity pushes for a better care system.
The ideal candidate will be a positive, resilient, can-do person, with a passion for using their advice skills to champion the rights of people needing care.
To apply, please send us the following:
• A cover letter that explains how you meet the criteria in the person specification
• Your CV
The cover letter plays a key part in our selection process. We use the information you provide in the letter about your skills and experience to decide whether or not to invite you for an interview. It is important that you explain in your cover letter how you meet the essential criteria outlined in the person specification, giving specific examples from your past experience. Your letter should be no longer than 3 pages.
Care Rights UK is your care champion, the charity focused on defending the rights of people in care.
The client requests no contact from agencies or media sales.
Befriending Life Links Coordinator Pembrokeshire
You will be working from the Haverfordwest Office, as well as being home based, and travel throughout Pembrokeshire is essential.
Salary: DP2 £21,195 - £24,670 per annum depending on experience
Hours: 35hrs per week full time, and job share will be considered
We are looking to recruit a self-motivated, enthusiastic, hard-working experienced coordinator to join our charity at an exciting time in its development. You will be committed to the daily coordination of our Befriending Life Links project in Pembrokeshire. Liaising with external agencies to identify potential social inclusion opportunities as well as coordinating one to one befriending support for our clients.
Closing date: There is no formal closing date. Applications will be reviewed as received until the position is filled. If you are interested, please therefore apply as soon as possible.
Interviews: To be confirmed – via Microsoft Teams
This is fixed term contract funded initially until March 31st 2025 and subject to review and further funding thereafter.
Join our small, dedicated team working to support people in the care system to have their voices heard.
This is an exciting opportunity to work in health and social care, ensuring that clients’ rights are protected, and their personal choices are respected.
Matrix SDT is a local-based advocacy provider operating for over 25 years in Surrey and Berkshire. We are a small and supportive team, committed to ensuring that people who use local health and social care services -regardless of their physical or mental capacity - are able to direct those services to meet their specific needs.
A Relevant Persons Representative (RPR) works across a varied client group in Surrey or Berkshire, achieving positive changes for individuals over time.
This crucial role safeguards vulnerable people who lack capacity around their care and support needs, and who are deprived of their liberty in their best interests.
The Role:
- You will have a fixed caseload of clients in Surrey and/or Berkshire, visiting them on a six- week rotation. You will need to be able to visit he client in person across the county and be able to travel independently of public transport.
- Fixed, flexible hours (15 to 30 per week) to fit around other commitments.
- Working from home to complete administrative tasks - maintaining accurate records and writing reports.
- Working with a wide range of vulnerable people often with complex needs.
- Working within the Mental Capacity Act and the Care Act, maintaining regular contact with your clients (Relevant Persons) who are deprived of their liberty.
- Representing the wishes, views and feelings of your clients, helping them understand the DoLS (Deprivation of Liberty Safeguards) Authorisation, and challenging authorisations where appropriate.
- Opportunity over time to work in other advocacy roles and gain qualifications in this profession.
- Generous salary and annual leave entitlement, pension scheme, travel expenses and flexible working.
The role would suit someone with a passion to support people who may have communication challenges due to their impairments, and need help to ensure their views are listened to. Full training will be given.
Previous advocacy experience or working with those who lack capacity is desirable though not essential, as is some experience or knowledge of health and social care.
Good written English and ability to communicate at all levels is essential.
Are you already a Qualified Advocate?
If you already hold an advocacy qualification, we may be able to offer a full-time post in combining this role with additional functions (with pay reflecting qualification/experience).
Please send in your CV, with a covering letter (no more than two-sides of A4) that indicates why you are applying for this post, and how your experience is either directly relevant or how you can meet the requirements as outlined in the person specification and job description, how many hours/days of employment you are seeking and in which area (Surrey, Berkshire or both).
The client requests no contact from agencies or media sales.
This is a new role created to assist the small but growing team at SKT with our primary goal of engaging and mobilising residents in the neighbourhood we serve, numbering around 7500 people. SKT will assume management of community and event spaces at the heart of the neighbourhood this year and we are preparing service providers to make room for community voice in shaping local services. Involving residents in shaping their future is central to our purpose, whether by ensuring local assets and amenities work for them, or by influencing service delivery. This makes the Community Engagement Coordinator role an exciting and important addition to the team.
Main Tasks:
Volunteer Recruitment, Training and Coordination
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Recruit and maintain a team of twenty active volunteers from the local community to assist in community building initiatives.
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Develop and deliver a volunteer programme to engage the South Kilburn community which will likely include, but not limited to:
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Community research and consultation
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Public space improvements (greening, activation etc)
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Promoting community cohesion through events
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Train volunteers in peer-engagement and consultation practice,
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Induct and supervise skilled volunteers, as necessary.
Community Cohesion and Wellbeing
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Encourage and inspire volunteers to work as a team, take ownership of each activity, and to celebrate collective successes,
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Involve volunteers in planning and delivering community projects and events.
Resident Voice
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Collaborate with the Community Engagement, Partnership and Marketing Manager to develop and deliver a consultation plan to better understand residents’ needs and priorities,
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Conduct outreach in the community with trained volunteers, including door-to-door canvassing, satisfaction surveys, pop-up stalls etc.
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Collect and systematically analyse information gathered through outreach and community consultation.
Widening Participation
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Increase rates of community participation, belonging and pride across all segments of the community in South Kilburn.
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Use creative methods to increase engagement with decision making from all sections of our diverse community.
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Contribute to a new system of representative community governance, enabling the resident body to speak with one voice,
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With partners, support the coordination of community events in South Kilburn.
Empowerment and Progression
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Maintain continued awareness of local opportunities and train volunteers to disseminate accurate information and signposting,
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Seek opportunities for volunteer progression including supporting those looking to do so in to work and work-placements with local businesses.
Partnerships and information sharing
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Maintain relationships with a wide range of stakeholders including partner charities, volunteers, Brent Council officers and community members,
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Work with the Communications and Engagement officer to disseminate useful information to residents.
Other
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Be an ambassador for SKT and ensure our values of joy, collaboration and inclusion are upheld by the volunteer team.
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Be responsible for organising team building days and social events for SKT staff, volunteers, and Trustees.
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As we are a small but growing team, the Community Coordinator is expected to participate in team actions, mobilising through outreach and events to increase our collective impact for the community.
This job description does not constitute a 'term and condition of employment'. It is provided only as a guide to assist the employee in the performance of their job and may be varied from time to time.
Person Specification
Essential Qualities:
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Approachable and personable,
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Organised,
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A good facilitator and convenor,
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Passionate about people and social justice,
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High level of empathy, an understanding of regeneration, and experience of supporting and involving communities experiencing stress.
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Committed to the principles of equal opportunities and diversity.
Essential Skills and Knowledge:
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Demonstrable ability to plan and manage own workload,
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Experience in leading and motivating teams,
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Excellent verbal communication and active listening,
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Persuasive, credible and determined,
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Can demonstrate initiative.
Desirable:
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Spoken Arabic, Somalian, Eritrean, Bengali (Sylheti), French, Portuguese or other widely spoken minority language in South Kilburn,
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Knowledge of community organising techniques and methodology.
*’Flexible working’ means this role could suit someone wanting to work 9am to 5pm or 10am -6pm three days a week or shorter hours over more days to fit around childcare commitments, for example.
Working with the communty to shape the future of South Kilburn.
The client requests no contact from agencies or media sales.
Islington Centre is seeking a committed and motivated Support Service Caseworker. Do you want to help refugees and asylum seekers in London? Have you got casework experience in working to support refugees or vulnerable people individually? If so, this exciting opportunity could be for you. Islington Centre for Refugees has been helping to integrate refugees since 1997. We engage with our clients each day and are currently working in-person, online and by phone. We operate in-person from the Centre’s premises in Islington on a Tuesday and Wednesday. We create a community, teach English, provide a support service and a therapeutic and creative space with arts activities and sports that help people who have suffered trauma. You will be working directly to help resolve issues arising around destitution, accommodation, asylum support, health benefits and referrals to partner organisations and further education colleges. The role requires someone who is resilient, professional, self motivated with a strong work ethic and determination, attention to detail, the ability to make decisions and strong empathy for the clients we work with. We welcome candidates with OISC accreditation or a desire to work towards it. The role requires working both at the Centre and from home. If you’d like to apply, please download the Application Form and Job Description/Person Specification and email us your completed Application Form.
Please note we CANNOT accept applications without a fully completed Application Form.
Closing Date: Sunday 9th June 2024
Interview Date (Online): Friday 21st June 2024
Please note the interview date is fixed
For candidates selected for interview there will be a written activity exercise to be completed prior to the interview.
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life i
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Macmillan Benefits Advice team is recruiting a specialist welfare rights caseworker to maximise the income for people with a cancer diagnosis and receiving treatment so they can focus on their journey instead of money worries.
You will work with patients via phone and in person at our offices and outreach locations such as hospitals. Full benefits advice is provided on means-tested and non-means tested and passported support. You will do benefit checks, help with applications, negotiate and challenge decisions up to Tribunal level whilst referring to other support to ensure a holistic service. You will be highly motivated, empathic and professional able to work in a team and independent to move cases forward and meet a case target.
Income through benefit applications, appealing decisions and representing at tribunal; you will need excellent communication and negotiation skills, able to digest complex legal information and explain it clearly with attention to detail and able to follow casework processes. You will need to be a problem solver who is able to work independently and in a team. You will need to be flexible and able to work in different environments, find solutions to problems and be highly organised with a commitment to quality.
The ideal candidate will have excellent knowledge of social security law and experience of casework but training and a trainee position will be considered for the right candidate. A DBS will be required for this role.
What you will get
- 26 days annual leave plus bank holidays
- Flexible working
- Employee Assistance Programme
- Enhanced sick and maternity pay
- Access to extensive training and continued professional development
How To Apply
For more information and to apply, please click on the Apply button.
Applications will be reviewed as they come in.
Interview Date: 10 June 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about empowering and supporting carers?
This is an exciting opportunity to work for a Queen’s Award winning charity supporting unpaid carers in the London borough of Redbridge. You will give advice and information to carers and work closely with them to develop person centred support plans. You will work within a Community Support Team to deliver peer support groups, wellbeing activities, advice surgeries, outreach and events across the borough.
If you have experience of 1-1 support work and of providing advice and information, particularly around welfare benefits, this could be the perfect role for you. We are looking for someone with an understanding of carers issues and experience of working with people from diverse communities. This is a varied and demanding role requiring good communication and time management skills and a common sense approach to helping others. Your skills and experience will make a positive difference to the lives of carers and their families.
This is a part time 21 hour per week post mainly based in Ilford with some community outreach and home working.
Please read the Job Description/Person Specification before completing the application.
Failure to address the requirements of the Person Specification may result in applications not being shortlisted.
Our mission is to make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge
The client requests no contact from agencies or media sales.
Recovery Navigator
Job Type Full Time
Location Northumberland, Based at either NE24 or NE63
Salary £24,020 - £30,790
Hours: Monday - Friday
The Role
Humankind are excited to offer an opportunity for a Peripatetic Recovery Navigator to join their Northumberland Recovery Partnership Team.
Key Responsibilities
This is a dynamic and rewarding role where you will:
· Creating, implementing, and reviewing ongoing recovery and treatment plans.
· Facilitate and promote the progression of individuals from initial engagement into structured treatment.
· Contribute to reducing substance-related harm to individuals and the wider community.
· Collaborate closely with key partners and colleagues to achieve the best health and wellbeing outcomes for individuals.
· Have Excellent boundaries and ability to apply ‘co-production’ principles to any stage of treatment and recovery.
· Be Able to think creatively about treatment options, changes and transitions in the context of a multi-disciplinary and multi-agency approach.
· Encourage service users to become involved in the service and in service user forums in Calderdale that will enhance their experience and increase a sense of belonging.
Skills and Qualifications
· NVQ Level 3 in Health & Social Care (or above or equivalent) or willing to work towards this in post.
· Proficient in Microsoft Office programmes
· Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP.
· Experience of working with carers and families
Benefits
· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
· Annual leave purchase scheme
· Enhanced occupational sick pay
· Enhanced employer contribution to your workplace pension
· Death in service benefit
· Free Will writing
· Eyecare vouchers
· Blue light card discount
· Fantastic learning and development opportunities, including free training courses
· Work-life balance- flexible working and family friendly policies
· Happy, Healthy You! – our wellbeing offers for our workforce
· Employee Assist Programme and Humankind Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website where you can complete your application.
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Vacancy – Donations Processor
The Masonic Charitable Foundation (MCF) is looking for a donations processor with excellent data entry skills, to join our busy Donations Team (Relief Chest)
The ideal candidate will be able to process high volumes whilst maintaining accuracy and high standards. Good computer skills are required however full training on the specific systems will be provided.
Details
Post: Donations Processor
Description: Responsible for processing a high volume of Gift Aid Envelopes (GAEs)/donations, and other administrative tasks
Location: Covent Garden, London
Hours: 34 hours per week (early finish on Fridays)
Contract: 12 month Fixed Term Contract; probationary period of 6 months
Hybrid: Work from home up to two days per week (after completion of induction)
Salary: Circa £21,573 - £23,477 (dependent upon experience)
Holiday: 25 days (rising to 30 after 5 years’ service), plus additional 3 days to be taken between Christmas and New Year
Benefits: Excellent package including contributory pension, medical and dental plans, access to various health, wellness and retail benefits and continual professional development.
Reports to: Gift Aid Envelope Scheme Team Leader
Team: 4 (12within department)
About the Masonic Charitable Foundation
The Masonic Charitable Foundation (MCF) is one of the UK’s leading charities, providing a range of benevolent support to individuals and awarding grants to local and national charities.
The MCF was founded in 2016 following the merger of four charities that had operated separately since the eighteenth century.
Our work helps to encourage opportunity, promote independence and improve wellbeing for thousands of people each year. Last year, the MCF awarded support totalling around £20 million. Our support is funded from the donations of freemasons, their families and friends.
The Relief Chest Scheme is the fundraising part of the MCF. Currently there are nearly 5200 individual charitable accounts (Relief Chests)
The team take receipt of over £19m in donations and process over 1 million transactions each year
Main responsibilities
- Accurately processing and inputting Gift Aid envelopes (GAEs)/donations and claiming the valid Gift Aid tax relief.
- Dealing with telephone/reception queries.
- Responding to relief chest holder queries.
- Image/data capturing on to FileDirector and other Electronic Document Records Management.
- Maintaining records and archiving in line with Data Protection Act and department policies
- Banking cheques and cash
- Assisting with team administration tasks including stationery monitoring and ordering
Person specification
Essential
- Excellent data input skills with a focus on accuracy and attention to detail
- High volume processing
- MS Office Suite with intermediate standard of Word and Excel
- Good understanding of data and data electronic filing software
- Good communication skills
- GCSE’s (or equivalent) or qualified by experience
Desirable
- Electronic data records management systems (EDRMS).
- Customer relations management software.
- Fundraising within charity sector.
- The Data Protection Act and HMRC Guidelines
How to apply
Please provide a copy of your CV together with a covering letter explaining how you meet the person specification.
Deadline for applications: Sunday 9th June
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full time – 5 days per week (can be flexible)
Contract type: 12 Months Fixed Term
Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service which reflects community issues and needs. Our service puts people first.
As a Gateway Assessor you will be part of a busy team at Citizens Advice Westminster, answering phone, face to face and digital social welfare law enquiries from residents across the City Council and providing them with information and assessment. You will be provided with full training and support, in order to ensure client’s needs are accurately and quickly assessed within Citizens Advice guidelines and standards.
Do you share the same passion as us that no one should be left disadvantaged due to lack of knowledge about one’s rights and responsibilities?
You will need to be a strong communicator with excellent interpersonal skills and the ability to deal with a diverse range of people including vulnerable clients, and be able to communicate at all levels. You would also need to have good working knowledge of Microsoft ICT packages, and be flexible to work a later shift up to once a week if required.
We will offer the right candidate a generous salary along with other benefits such as annual season ticket loans, career breaks, and the opportunity to develop yourself professionally. You will be part of a warm and friendly work culture where opinions are valued. We can also offer a flexible hybrid working environment where you will be able to work some days from home and some days at the office.
If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click the apply button and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement.
Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do.
Closing Date: 12th June 2024, 5pm
Please note interviews will be conducted up to the closing date, and the vacancy may close early if the right candidate comes along.