Social Welfare Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers Welfare Benefits Advisor
Salary: £28,600 per annum
Full-time: 5 days per week. Part time applicants will be considered.
Contract: 2 year contract
Location: London, United Kingdom
Organisation Overview:
Unpaid carers are the unsung heroes in our communities, supporting relatives, friends, and neighbours, often with limited or no support, to live the best lives they can.
The Carers Centre, Tower Hamlets is a small, committed organisation dedicated to supporting unpaid carers through a variety of specialist services, from social and therapeutic activities to emotional, mentoring, advocacy, and signposting support. We aim to enrich and empower unpaid carers’ lives, providing them with the support they so selflessly give to others. We are now recruiting to our team a new colleague to join our experienced Welfare Benefits Team.
Are you passionate about making a positive impact in the lives of unpaid carers? Do you have a strong background in benefits advise work and a desire to support those who selflessly care for others? We are seeking a dedicated and compassionate Carers Welfare Benefits Advisor to join our team in Tower Hamlets, London.
About Us:
We recognise the vital role that unpaid carers play in our community. Our mission is to provide unwavering support to these individuals who tirelessly care for someone living with a long-term health condition. We are committed to ensuring that unpaid carers receive the essential information and assistance they need to access the welfare benefits and services they deserve.
Position Overview:
As a Welfare Benefits Advisor for Unpaid Carers, you will be a pivotal advocate for individuals who provide care without financial compensation. Your role will involve providing personalised guidance on available benefits and entitlements, aiding in benefit applications, and offering emotional support to unpaid carers. By empowering them with crucial resources, you'll play a pivotal role in improving their well-being and quality of life.
Key Responsibilities:
- Conduct thorough assessments to determine unpaid carers' eligibility for benefits.
- Offer clear and empathetic explanations of available benefits and support services.
- Assist unpaid carers in navigating the application process with accuracy and efficiency.
- Maintain detailed and confidential records of client interactions.
- Co-deliver occassional workshops and information sessions to raise awareness about benefits and available assistance.
- With organisational support. stay updated on changes in benefits policies to provide accurate and up-to-date information.
Qualifications:
- Previous experience in benefits advisory, social work, or a related field is advantageous.
- Familiarity with benefits available to unpaid carers and their specific eligibility criteria.
- Exceptional communication skills, with an ability to convey information clearly and compassionately.
- Strong interpersonal skills and a patient, understanding attitude.
- Attentive to details and proficient in maintaining accurate records and documentation.
- Empathetic attitude and a dedicated commitment to supporting unpaid carers.
- Able to work both independently and collaboratively within a team.
- Proficient in relevant computer applications and software.
Benefits:
- Competitive salary and a comprehensive benefits package.
- Opportunities for continuous professional development and training.
- Inclusive and supportive work environment.
- The gratification of making a significant difference in the lives of unpaid carers.
Application Process:
To apply, please submit your updated CV accompanied by a cover letter that outlines your pertinent experience and motivation for applying for this role. The application deadline is 19/06/2024, we will be interviewing candidates on a rolling basis and reserve the right to close the advert early.
Join us in making a substantial difference in the lives of unpaid carers. Become part of our team and help us provide crucial support to those who give so much to others.
The Carers Centre, Tower Hamlets is committed to fostering an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
None.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working in partnership with Ripple Effect to recruit an Individual Giving Manager. This position can be based primarily remote with occasional travel to the Ripple Effect office throughout the year.
Ripple Effect is a dynamic and passionate international development charity on a mission to create a powerful and lasting impact. Their vision is to see a rural Africa that is confident, thriving, and sustainable, with a growing economy and higher living standards for all. Ripple Effect have honed their focus on three critical areas: Farm Systems, Gender and Social Inclusion, and Enterprise Development. Through these pillars, they're dedicated to combating poverty and nurturing a vibrant, thriving African landscape that will flourish for generations to come.
As the Individual Giving Manager, you will be responsible for delivering the organisations cash programme and implementing the mid-value strategy. This is a great opportunity to take more strategic responsibility in developing the cash appeal strategy including, content, creative, data, digital, cross-team integration and analysis. Working collaboratively with others in the Fundraising and Engagement Team particularly, the Head of Supporter Engagement, and the Supporter Care Manager, you will ensure the supporter is at the heart of all campaigns and stewardship.
To be successful as the Individual Giving Manager, you will have proven experience of direct marketing and ideally within a fundraising environment. This person will need to understand how to use data segmentation and analysis to make informed decisions on individual giving strategy. Leading projects, this person will need to be able to work autonomously and collaboratively to bring teams together.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. To apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Purpose of the Role:
Bow Foodbank is proud to have developed a highly trusted relationship with our guests and the community. We are often the first point of call for people when they are starting to struggle financially. We want to use our trusted place in the community to support our guests with more than just food, helping to connect them into a wide range of services and community groups - aiming to help guests to build their resilience and move them away from the causes of poverty. This will be done by inviting specialist partners to offer their services at our centre, as well as training and overseeing our volunteers in signposting guests to services that will help them build their resilience. We want to do this in a way that builds dignity so will aim to follow up with them the impact of any referrals and how they have improved guest wellbeing. Our aim is to limit the length of time guests depend on any foodbank and increase the community’s access to support services and community groups.
This role will train and oversee the work of our volunteers in signposting guests to high quality services. They will be responsible for holding guest voice strategy and will feed into the senior leadership team the opinions of our guests so we can continually improve the service we offer them.
This role will build partnerships with organisations to create support pathways. We want to maximise use of our building by creating a support ‘marketplace’ inviting partners into the foodbank and increasing guest access to the broadest range of services.
Please provide a cover letter of no more than two A4 typed pages that outline your experience in meeting the person specification for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about empowering and supporting carers?
This is an exciting opportunity to work for a Queen’s Award winning charity supporting unpaid carers in the London borough of Redbridge. You will give advice and information to carers and work closely with them to develop person centred support plans. You will work within a Community Support Team to deliver peer support groups, wellbeing activities, advice surgeries, outreach and events across the borough.
If you have experience of 1-1 support work and of providing advice and information, particularly around welfare benefits, this could be the perfect role for you. We are looking for someone with an understanding of carers issues and experience of working with people from diverse communities. This is a varied and demanding role requiring good communication and time management skills and a common sense approach to helping others. Your skills and experience will make a positive difference to the lives of carers and their families.
This is a part time 21 hour per week post mainly based in Ilford with some community outreach and home working.
Please read the Job Description/Person Specification before completing the application.
Failure to address the requirements of the Person Specification may result in applications not being shortlisted.
Our mission is to make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge
The client requests no contact from agencies or media sales.
TLC: Talk, Listen, Change is a dynamic, leading relationships charity based in Greater Manchester.
The role
This role will work collaboratively within Manchester City Council’s multi-disciplinary Thriving Families Team to support families where children are open to Child Protection or Child In Need Plans. The Domestic Abuse Prevention Worker will engage directly with adults responsible for causing harm, aiming to increase perpetrator accountability and encourage positive change. Through one-on-one tailored interventions, the goal is to reduce risk to both victims and children, while enhancing the perpetrator's willingness to alter harmful behaviours. The Domestic Abuse Prevention Worker will work collaboratively with the Thriving Families Team and other agencies, ensuring a multi-agency, whole family approach. Additionally, the worker liaises with victim/survivor services to assess risks, formulate safety plans to secure better outcomes for those impacted by domestic abuse.
About you
You’ll be confident in delivering direct work with those who use harm. This will include completing comprehensive assessments of risk and need to deliver tailored interventions. You’ll have direct experience of working therapeutically with a client group and be confident in addressing challenging and harmful behaviour. You will have experience of safeguarding processes and multi-agency working.
Above all you will have the ability to build positive relationships with difficult to engage client groups, and you’ll bring a positive, solution focus attitude. We’d also love to hear from applicants who are fluent in speaking an additional language.
We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
The funding secured will enable TLC: Talk Listen Change to support our work with perpetrators of domestic abuse, their partners, and families. We are continuously expanding and enhancing our programmes, including the development of new services and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Do you thrive in a fast-paced environment where you can wear many hats? Are you passionate about supporting older people and those in need?
We are seeking a highly organised and motivated Operations Support Officer to join our team at MRS Independent Living.
About the role
In this varied and rewarding role, you will provide vital administrative, financial, and operational support across a range of our services that enable older people and those living with disabilities and mental health challenges to stay independent, active and connected to their communities.
Your day-to-day tasks will include:
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Administration: You'll be integral to delivery of our handyperson service, exercise programmes for older people and decluttering service, managing enquiries, referrals, bookings, invoices and payments.
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Project Support: You'll help support our community projects, supervising activities where needed, assisting with admin and data collection, and being a point of contact for new and existing volunteers.
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General Operations: You'll wear many hats, supporting senior staff with HR, training, communications, IT, health & safety, and providing a friendly face.
We are looking for someone who:
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Has empathy and can communicate effectively with a diverse range of service users, including older adults, those with disabilities, and those facing mental health challenges.
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Is a whiz with administration, has a keen eye for detail, and can work comfortably and effectively across multiple projects.
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Is confident using (or comfortable learning to use) a range of software and collaborative platforms (e.g. Google Workspace, Trello, Airtable) and accounts management software (ideally QuickBooks).
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Has a warm, friendly personality and a proactive attitude, eager to contribute ideas and support colleagues.
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Is a team player who can adapt to changing priorities and a fast-paced environment.
It will be a bonus if you have:
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Experience working with third sector (community and voluntary) organisations.
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Experience as a volunteer or supporting volunteers.
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Familiarity with social media platforms like Twitter and WhatsApp.
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An interest in learning more about charity functions like fundraising and community development, and charity/social enterprise management in general.
We welcome and encourage applications from people from all backgrounds, particularly those connected to the diverse communities represented in North East London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We need an events manager who is adept at managing projects and events, working with our fundraisers and encouraging our supporters to get involved in our events such as our annual trek, the prestigious Care Sector Ball, and all the other events we’re involved in. The right person will have the confidence and persistence it takes to persuade, cajole, prod and encourage fundraisers to do as much as they can to raise funds for us. You need to be proficient at managing the admin that goes with events, including using fundraising platforms such as Just Giving and Enthuse to engage with fundraisers and provide regular reports on the income raised. We will also need you to organize hotel, travel, conference arrangements for the team.
You must be based in England, to help us keep travel costs down as much as possible. The role is home based, with travel to fundraising events, conferences and network meetings, and with travel every 10 weeks or so to central London for team meetings.
You must be a determined self-reliant professional though also a team player, to effectively coordinate and execute events and other activities, and be passionate about events management and fundraising to enable us to raise as much money as possible for the charity.
Skills & Qualifications:
- Determination and a ‘can do’ attitude
- Well developed interpersonal skills, particularly around negotiation, persuasion, motivational and collaborative attributes
- Experience of managing fundraising platforms such as Just Giving and Enthuse
- Excellent organisation and planning skills
- A high level of accuracy and attention to detail
- Good IT skills particularly MS Office packages
- Ability to produce reports and information based on income received through fundraising and other platforms
- Excellent verbal and written communication skills
- Ability to work under pressure
- Must be able work in a fast-paced environment
- Work well in a team but also be self-motivated
To be successful in this role you must have:
- Experience in event management, preferably in the charity sector, and be able to demonstrate a strong track record in fundraising and achieving financial targets.
- Creativity and confidence with a strong sense of determination willing to persevere to engage and encourage potential fundraisers.
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The ability to build professional relationships, tell the charities story in order to engage supporters and remain upbeat and positive when in challenging situations.
The willingness to get stuck in, to attend events to cheer our fundraisers to the finishing line and to encourage others to take part.
The Refugee Council is one of the leading organisations in the UK working with people seeking asylum and refugees. Our operational teams based in various locations throughout England provide advice and assistance across a wide range of issues, including helping people seeking asylum through the complexities of the asylum system, addressing issues of destitution, and assisting refugees and people seeking asylum to access key services including housing, welfare benefits, health, education and employment.
The Team
This role sits in the Digital Team within the Fundraising and Digital Directorate. This team is responsible for updating and transforming the Refugee Council’s external-facing digital platforms.
This Role
The Digital Copywriter will devise excellent creative copy and ideas to support the development of the Refugee Council’s digital platforms, with a particular focus on producing inspiring, impactful copy for our website and social channels.
Main Duties and Responsibilities:
The Digital Team is the central hub of digital expertise within the charity and a significant amount of our written communications are delivered via owned and paid-for digital communications. The Digital Team is currently involved in two core organisational projects: a rebrand and a website re-design. We have many different audiences we need to connect with, including the people we are here to help, and our digital platforms need to reflect that.
The Digital Copywriters main duties and responsibilities include, but are not limited to:
- Delivering creative and considered copy that is audience-led and supports the realisation of the Refugee Council’s strategic priorities.
- Working closely with the Refugee Council Media Team, and particularly the Senior Stories and Content Officer, who will provide story-led content for the Copywriter to develop in a way that engages with our key audiences.
For further information and to apply, please visit our website via the 'Apply' button.
Closing date: Monday 3rd June 2024.
The Refugee Council is one of the leading organisations in the UK working with people seeking asylum and refugees. Our operational teams based in various locations throughout England provide advice and assistance across a wide range of issues, including helping people seeking asylum through the complexities of the asylum system, addressing issues of destitution, and assisting refugees and people seeking asylum to access key services including housing, welfare benefits, health, education and employment.
The Team
This role sits in the Digital Team within the Fundraising and Digital Directorate. This team is responsible for updating and transforming the Refugee Council’s external facing digital platforms. Including, but nor exhaustive to, the website and key social media channels.
This Role
The Digital Designer will devise excellent creative design and ideas to support the Refugee Council’s strategic priorities, particularity in relation to income generation and social media.
Main Duties and Responsibilities:
The Digital Team is the central hub of digital expertise within the charity and a significant amount of our communications are delivered via owned and paid-for digital communications.The Digital Team is currently involved in two core organisational projects: a rebrand and a website re-design. We have many different audiences we need to connect with, including the people we are here to help, and our digital platforms need to reflect that.
The Digital Designer’s main duties and responsibilities include, but are not limited to:
- Deliver creative and considered design solutions that meet the objectives of the brief, engaging with key audiences on preferred platforms.
- Understand the organisation’s values and interpret into creative outputs that are fully on brand and drive action, inspire and inform Refugee Council’s key audiences.
For further information and to apply, please visit our website via the 'Apply' button.
Closing date: Monday 3rd June 2024.
Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire?
We are seeking an enthusiastic, flexible and organised Communications Lead to join our existing Communications team and support our communications and engagement.
The Communications Lead will provide leadership and guidance with the planning, delivery and monitoring of Action Hampshire’s communication activities. This role will act as a key member of our communications team, providing coaching support to the Communications Officer and Communications Administrator. This is a multi-faceted role, with opportunity to grow and develop. You’ll work across the organisation, involved in many different projects and collaborating with colleagues across the team.
We are looking for someone with a creative eye, good interpersonal skills and excellent attention to detail who can communicate effectively. A key part of the role will involve implementing our Comms strategy and efficiently monitoring and making steps to improve our audience reach through our comms channels (including social media, email marketing, website and media contacts).
Key tasks include:
- To maintain and implement a communications strategy which supports Action Hampshire’s strategic plan and continue identifying opportunities to strengthen Action Hampshire’s brand awareness, reach and presence
- To provide support to the team enabling the delivery of high quality, engaging and informative content for the Action Hampshire website, newsletter and social media platforms
- To provide senior communications advice and coaching support to the Communications Officer and Communications Administrator
- Track, monitor and report on digital activity to measure impact and maximise effectiveness of Action Hampshire's reach and engagement
- Work collaboratively with colleagues across the organisation and build relationships with our members and users
We work collaboratively in support of strong, connected and equitable communities.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Resourcing Coordinator to support the People Administration function with the administration and post offer documentation and checks in line with RBL’s policy and best practice guidelines, could have a real impact on people’s lives.
Your key responsibilities will include:
- Completing all post offer documentation for candidates that have been offered a job at RBL. This includes completing and issuing letters of employment, contracts of employment, start date and addendum letters, reference checks and medical referrals.
- Administering and checking DBS/PVG records ensuring relevant referrals and compliance where required.
- Ensuring the highest level of customer service is provided to all involved in the recruitment process.
- Ensuring full right to work compliance for new starters and compliance with any regulatory requirements and professional bodies.
- Collating and recording all documentation relating to new RBL, NMA and Poppyscotland starters.
- Accurately completing and updating system with new starter administration including the requested employee information, salary, and job information.
- Providing full administrative support service for all activities relating to the hiring and tracking non-payroll workers at RBL. To include accurately maintaining and updating our iTrent system, activity trackers, systems processes and relevant documents.
You will be contracted to our Head Office which is located at Haig House, 199 Borough High Street, London SE1 1AA. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 9th June 2024
Interview Dates: w/c 17th June 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Recovery Navigator
Job Type Full Time
Location Northumberland, Based at either NE24 or NE63
Salary £24,020 - £30,790
Hours: Monday - Friday
The Role
Humankind are excited to offer an opportunity for a Peripatetic Recovery Navigator to join their Northumberland Recovery Partnership Team.
Key Responsibilities
This is a dynamic and rewarding role where you will:
· Creating, implementing, and reviewing ongoing recovery and treatment plans.
· Facilitate and promote the progression of individuals from initial engagement into structured treatment.
· Contribute to reducing substance-related harm to individuals and the wider community.
· Collaborate closely with key partners and colleagues to achieve the best health and wellbeing outcomes for individuals.
· Have Excellent boundaries and ability to apply ‘co-production’ principles to any stage of treatment and recovery.
· Be Able to think creatively about treatment options, changes and transitions in the context of a multi-disciplinary and multi-agency approach.
· Encourage service users to become involved in the service and in service user forums in Calderdale that will enhance their experience and increase a sense of belonging.
Skills and Qualifications
· NVQ Level 3 in Health & Social Care (or above or equivalent) or willing to work towards this in post.
· Proficient in Microsoft Office programmes
· Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP.
· Experience of working with carers and families
Benefits
· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
· Annual leave purchase scheme
· Enhanced occupational sick pay
· Enhanced employer contribution to your workplace pension
· Death in service benefit
· Free Will writing
· Eyecare vouchers
· Blue light card discount
· Fantastic learning and development opportunities, including free training courses
· Work-life balance- flexible working and family friendly policies
· Happy, Healthy You! – our wellbeing offers for our workforce
· Employee Assist Programme and Humankind Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website where you can complete your application.
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use.
Post: Education and Youth Engagement Officer
Hours: Full-time
Salary: £25,500 per annum (4 years fixed term)
Reporting to: Training and Development Manager
Location: Liverpool head office & work where required, including travelling
The successful candidate overall responsibilities will be the Savera UK Youth and Education programme and facilitating and assisting Savera UK Youth Advisory Board with their youth engagement activities, campaign and programmes.
Savera UK is a leading national charity (no.1145564) working to end ‘honour’-based abuse (HBA), harmful practices and other culturally specific abuse, including forced marriage and female genital mutilation (FGM). We safeguard, advocate and intervention to anyone at risk of HBA and harmful practices, regardless of age, ethnicity, gender or sexuality and offer a completely confidential and non-judgemental service. We campaign, educate and raise awareness to eradicate all form of harmful practices.
How to apply
Savera UK will consider applications from candidates who have comparable qualifications and experience for the role advertised.
Job Description & Job Specification and Equal Opportunities Monitoring Form can be downloaded directly from our website. Savera UK will consider applications from candidates who have comparable qualifications and experience for the role advertised.
Applications that don’t include a covering letter, as specified, will be automatically rejected.
Following receiving your CV and covering letter, Savera UK may ask you to complete a further application form, to help us gather further information. Ensure your covering letter is clearly relates to the essential specification required for the role, as detailed in the job description
Closing date for applications: 5pm Thursday 6th June 2024
This post has been made possible as a result of our successful application to the National Lottery Community Fund
The client requests no contact from agencies or media sales.
We are recruiting for an Early Help Children's Outreach Worker to join our team in Barking & Dagenham; the scope on this job involves….
Job Title: Early Help Children's Outreach Worker
Location: Barking and Dagenham
Salary: £28,104 per annum
Contract type: Permanent, Full-time
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Early help Children’s Outreach Worker to will support non-abusing parents and their children who have been affected by domestic violence. This role involves facilitating a coordinated multi-agency response with a wide range of statutory and voluntary services.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9am on 7 June 2024
Interview date: 14 June 2024
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full time – 5 days per week (can be flexible)
Contract type: 12 Months Fixed Term
Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service which reflects community issues and needs. Our service puts people first.
As a Gateway Assessor you will be part of a busy team at Citizens Advice Westminster, answering phone, face to face and digital social welfare law enquiries from residents across the City Council and providing them with information and assessment. You will be provided with full training and support, in order to ensure client’s needs are accurately and quickly assessed within Citizens Advice guidelines and standards.
Do you share the same passion as us that no one should be left disadvantaged due to lack of knowledge about one’s rights and responsibilities?
You will need to be a strong communicator with excellent interpersonal skills and the ability to deal with a diverse range of people including vulnerable clients, and be able to communicate at all levels. You would also need to have good working knowledge of Microsoft ICT packages, and be flexible to work a later shift up to once a week if required.
We will offer the right candidate a generous salary along with other benefits such as annual season ticket loans, career breaks, and the opportunity to develop yourself professionally. You will be part of a warm and friendly work culture where opinions are valued. We can also offer a flexible hybrid working environment where you will be able to work some days from home and some days at the office.
If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click the apply button and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement.
Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do.
Closing Date: 12th June 2024, 5pm
Please note interviews will be conducted up to the closing date, and the vacancy may close early if the right candidate comes along.