Social Welfare Jobs

The Immigration Adviser at LAH will provide advice and assistance on basic visa and immigration matters, including handling straightforward cases, often referred to as "initial advice" or "entry-level advice." You will assist LAH service users with applications within the immigration rules including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave and Settlement and British citizenship applications, offering advice on non-complex immigration rules and regulations, and explaining to LAH service users the relevant procedures, helping them to complete application forms and gather necessary supporting documents.

LAH’s Immigration Advice service is currently provided in partnership with Seraphus, an external law firm. This collaboration offers valuable career development opportunities for the right candidate, including mentoring and the chance to shadow one of their experienced practitioners.

Additional benefits: Paid OISC Level 2 Training

Main duties and responsibilities 
● Efficiently responding to LAH service users' inquiries while creating a friendly, warm, and welcoming environment
● Providing one-to-one specialist high-quality immigration advice at OISC Level 1 on basic immigration matters, including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave to remain, Settlement and British citizenship applications, providing guidance on eligibility and ensuring LAH service users understand their rights and obligations
● Representing LAH service users by completing straightforward application forms, such as visa and leave to remain applications, and assisting them in gathering and preparing the necessary documentation for their applications, maintaining professional conduct with LAH service Users at all times
● Liaising with the Home Office and other relevant authorities on behalf of LAH service users for non-complex matters and submitting high standard applications to the Home Office
● Assisting LAH service users with correspondence related to their applications or immigration status
● Recognising when a case is beyond the scope of OISC Level 1 authorisation, such as appeals, asylum cases, or more complex immigration matters, and referring these to higher-level advisers or solicitors
● Operating within professional boundaries, ensuring confidentiality is maintained at all times

Monitoring and Evaluation
● Maintaining accurate records and case files, ensuring all advice and actions are properly documented, adhering to OISC Code of Standards and AQS
● Overseeing administrative systems for case management and partaking external file reviews and supervision as instructed, tracking workload, and monitoring submitted applications and their outcomes
● Assisting in demonstrating the impact of our work by recording clear and detailed case notes in our database and tracking outcomes against project targets, identifying challenges and issues affecting the LAH community, all of which will be used to inform our provision
● Providing LAH management with necessary information on the Immigration Advice service, including case studies, detailed reports, and relevant data when required

Professional Development
● Participating in learning and evaluation sessions with partner organisations as relevant
● Attending regular staff and other team meetings as required
● Undertaking OISC Level 2 training procured by LAH
● Staying current with legislative changes and policy updates affecting individuals' rights to remain in the UK, and adhering to best practices set by the Office of the Immigration Services Commissioner (OISC) and Advice Quality Standard (AQS)

Other Accountabilities
● Ensuring that work is carried out in accordance with LAH's policies and procedures as well as with the OISC and AQS Code of Standards
● Participating in regular one-to-one sessions for both service and professional development purposes, including regular supervision to assess the quality standard of advice work
● Working closely and collaboratively with other advisers, staff team members, interns, trainees, and volunteers as needed to address the holistic needs and circumstances of LAH service users
● Supporting the preparation for audits by the OISC and AQS, as well as for internal and external reports
● Collaborating with the Head of Operations to ensure the smooth running of the service and implement an efficient administrative strategy
● Conducting workshops and presentations on immigration matters as instructed
● Assisting in creating, maintaining, and distributing relevant informational materials and resources for both the team and service users

Deadline to apply: We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis. Our aim is to recruit the most suitable candidate for the job, and we welcome applications from individuals of all backgrounds. We particularly encourage applications from those who identify as members of minoritised groups, as well as from Latin Americans and individuals with lived experience of migration and/or second generation to better reflect the community we serve.

Age UK are recruiting for a Director of Network Engagement & Support.

In this new, impactful role, you will be responsible for mobilising and subsequently continuously improving a new network engagement and support function. The aim of the function is to significantly enhance the understanding the of needs, views and priorities of local Age UKs and the way in which the national organisation connects with, engages, and supports them. 

Working collaboratively with local Age UKs and national teams, the Director of Network Engagement & Support will be responsible for developing and implementing a network engagement and support strategy. This includes driving forward changes that may include the type of support provided, the way in which it is delivered and how it is monitored and measured to ensure our approach is responsive, sustainable and supports the strategic objectives and operational needs of the network.

This will require collaborative working across a range of teams to ensure a coherent and coordinated approach. This role and team will engage directly with local Age UK leadership, be the owner of the organisational overview of the network and network interactions, ensuring risks and issues are appropriately managed and that there is an effective and transparent flow of information across the organisation and network including into formal governance mechanisms.  

The Director of Network Engagement & Support will ensure the effective delivery and operation of several formal and informal network engagement activities, for example Chief Officer induction. Whilst taking responsibility for providing team strategic direction and management to achieve objectives, the role holder is also expected to be a visible and constructive participant within both the wider Age UK senior management team and the senior team of the Network division.

Please see role description for full responsibilities.

This is a hybrid opportunity, linked with our central London office. Travel to other Network locations is required and may involve overnight stays.

Must haves:

• Experience of designing, leading and building high performing teams including bringing teams together to achieve change.  
• Experience of developing, implementing and continuously improving a support or relationship function setting standards for delivery i.e. KPIs/ SLAs including using technology effectively.  
• Demonstrable experience of building productive stakeholder relationships at executive level, with an ability to influence and negotiate and overcome barriers particularly in relation to delivering strategic objectives.  
• Proven track record as a strategic thinker, ability to recognise and navigate the overall operating context of an organisation, and think critically about evidence, business requirements and user needs. 
• Excellent interpersonal and communication skills and an ability to build and maintain effective working relationships with diverse stakeholders in a complex environment.
• Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.   
• Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.  
• Excellent oral and written communication skills with a flair for adapting tone and message for different audiences.   
• Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly. 
• Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action. 

Great to haves:

• Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
• Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
• Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

This is a new and exciting role in Refuge, and the post holder will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. The post holder will be based within housing teams for three days a week, to help facilitate.

• Close working relationships with Housing colleagues
• Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
• Specialist support for survivors at the moment of crisis
• Provision of advocacy; supporting survivors to access safe accommodation
• Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager

This recognises that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.

The housing IGVA will carry a caseload of survivors and their children that require additional support. They will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

They will empower survivors by providing them with emotional, practical and personal welfare support. They will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Generalist Adviser

Are you interested in working for a local charity providing advice to the most vulnerable and marginalised groups across Greenwich.   If so we are interested in hearing from you.    Please download and submit the application pack from our website, we will not accept CV's as a valid application

The Greenwich Citizens Advice office is located in Woolwich, Greenwich.  The role involves advising people face to face at our Woolwich office, at outreach venues across the Borough, by telephone, email and virtually. There is the right to request some home working, once the staff have passed their probationary period. There is also a flexitime policy in place.

You will need to be able to work well as part of a team and independently and be committed to our policies, aims and objectives

This is an opportunity to join Refuge as a Building Compliance Advisor. You will be responsible for ensuring that Refuge complies with statutory building and property obligations and monitor changes in industry standards and regulators requirements. The post holder will also monitor obligations in property agreements and support corporate services and provide technical advice which may require research. The post holder will collect property data to demonstrate compliance and for reporting purposes as well as update Refuge’s property polices accordingly and train people.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies

Debt Adviser

Are you interested in working for a local charity in Greenwich delivering essential debt advice to those who need it most.    In the current climatre of cost-of-living Greenwich Citizens Advice provide a lifeline for the local population struggling with everyday issues around debt.   Would you like to be part of the solution? 

The Greenwich Citizens Advice office is located in Woolwich, Greenwich.  The role involves advising people face to face at our Woolwich office, at outreach venues across the Borough, by telephone, email and virtually. There is the right to request some home working, once the staff have passed their probationary period.   There is also a flexi-time policy in place.

You will need to be able to work well as part of a team and independently and be committed to our policies, aims and objectives.

As a Money and Debt Coach (Omni-Channel: Telephone & Video), your primary role will be
to provide financial coaching and ensure that over-indebted clients receive tailored debt
advice through various channels. The role is based at Guy's Hospital - Great Maze Pond, London SE1 9RT

Scope of role

1. Providing tailored financial advice and support.
2. To maintain detailed case records.
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.

Key Responsibilities

1. Accurate, effective and individually tailored advice
2. Deliver financial capability workshops at various NHS sites, promoting financialresilience and wellbeing.
3. Provide money coaching advice through various channels including face-to-face, video, and telephone sessions.
4. Complete assessments which lead to appropriate referral to an in house debt adviser
5. Interviewing those that access the service using sensitive listening andquestioning skills to allow them to explain their problem(s) and empower them to

   set their own priorities.

6. Signposting/referring clients to internal and other agencies where required. Issuing foodbank vouchers.

Detailed case records

1. Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
2. Ensuring all case records and written up in a timely manner.
3. Monitor and report on client engagement and outcomes from advice sessions.
4. Familiarity with CRM systems and practices (Customer Relationship Management system).
5. Handle customer complaints, provide appropriate solutions within the time limits, follow up to ensure resolution.

Up-to-date training

1. Completing a minimum of 16 hours of technical CPD accredited training orqualifying activity.
2. Maintaining an up-to-date record of all training sessions.

Teamwork and Collaboration

1. Work to an agreed work-plan, meeting targets and milestones, whilst prioritisingand managing your own workload.
2. Be an active member of the team, identifying opportunities for your owndevelopment, and demonstrating financial efficiency and value for money

   throughout your work.

3. Compliance with Toynbee Hall policies and procedures, including health andsafety.

5. Other

1. Travel across London as required, and occasionally the UK.
2. Undertake additional tasks as delegated by DFA Management.

Please download the full Job Description for more details.

About The Role
Would you like to be part of the team providing specialist debt and money advice that could have a real impact on people’s lives?
 
We have an excellent opportunity for a Benefits, Debt and Money Advisor, covering the Southwest Midlands area covering Herefordshire, Gloucestershire & Worcestershire. 
 
As a Benefits Debt and Money Adviser you will:

- Manage referrals and ongoing caseload to ensure clients receive appropriate and timely support.
- Provide specialist level debt casework, advising on legal position and all suitable debt options, maintaining professional advice standards in line with the Financial Conduct Authority.
- Carry out benefit calculations and income maximisation through the take up of appropriate benefits, identifying and advising on entitlement – full training provided.
- Act for the client where necessary; drafting letters, obtaining medical evidence, and researching case law as appropriate.
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation, using the IT software provided.
- Develop and maintain local contacts with agencies and charities associated with debt and benefit issues. These will include MOD, DWP, NHS, local authorities, and service charities.

Living within Herefordshire, Gloucestershire & Worcestershire and having a driving license and access to your own vehicle is essential in being able to undertake this role.
 
Please note this role will be home based with occasional travel for team meetings and training throughout the region, in addition to home visits and tribunal representation throughout the region when required. We do cover travel expenses.
 
This position is also subject to pre-employment checks including an Enhanced DBS check.
Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:

- Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
- Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees.  Our services can change people’s lives. 
- Connected! We work from home as part of a strong Regional & National team and manage our own diaries accordingly.
- Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
 
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
 
For more detailed information about the role, please see our Vacancy Information Pack attached.
 
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
 
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
 
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

We are looking for a Regional Appeal Manager to join an inspiring social welfare charity to coordinate local supporters, partners, and volunteers, building relationships to maximise fundraising potential.

Covering the South East your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Relationship management plays a crucial role, where youll oversee a portfolio of regional corporate partnerships.

A distinctive aspect of this role lies in the unique Poppy Appeal activity. You will be responsible for recruiting and inducting new Poppy Appeal Organisers, ensuring they have the tools and resources for success.

.
This is a hybrid role.

The Charity
A long standing national charity, dedicated to providing life long support from advice services to rehabilitation. They have a staff of c1,500 people securing over 150m last year.
You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!

The Role
Manage an agreed number of relationships across your area, ensuring that your supporters have the tools, resources, and support necessary to maximise their fundraising activity.
Develop and support a portfolio of regional corporate partnerships.
Recruit and induct new Poppy Appeal Organisers (PAO).

The Candidate:

Experience of fundraising, sales and/or customer service environment. 
Experience of creating and managing great supporter relationships with volunteers to deliver agreed objectives and income targets 
Take ownership of planning income/expenditure budget and responsible for supplying monthly commentary to manager.. 

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Ref: PCO -241

Are you a proactive, collaborative and compassionate individual with experience of working within a retail or customer-facing role?  Have you worked as part of a multi-agency team, working together to achieve positive outcomes for people and establishing links to further the aims of a project?

If so, St Giles is looking for a Pantry Coordinator to work on our pioneering Pantry project, where you will provide supervision to volunteers and support to individuals and families who are based in and around the borough of Kensington and Chelsea.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this vital role

Our Pantry project will support and engage with individuals and families providing them with positive empowering support to address issues such as wellbeing, housing, debt, and employment.  People using the Pantry pay a weekly subscription and, in return, are able to access an abundance of affordable, nutritious food and added support. 

The Pantry Coordinator will oversee the day-to-day running of the Pantry, including carrying out and complying with all health and safety procedures and policies, ensuring stock is stored and managed in accordance with food safety and hygiene regulations and providing nutritional and meal planning support and where needed healthy eating plans.

As well as supporting, managing and working alongside a team of volunteers, you will also positively support clients with a range of practical issues, including benefits and debt advice and wellbeing, provide emotional support around areas such confidence building and developing resilience, plus develop and maintain relationships with partner agencies.  Managing the completion of all new client inductions, including Initial Needs Assessments, Risk Assessments and Action Plans, and promoting the service within the local community, arranging promotional events as needed, are also key duties.

What we are looking for

• Level 2 Food Safety & Hygiene and Advice and Guidance Level 3 qualification
• Knowledge of food storage and hygiene best practices, including stock rotation principles
• An understanding of variety of cooking techniques and the ability to advise others on how to cook on a budget
• Self-motivated and ability to work independently with minimum supervision
• Work constructively with colleagues to achieve project targets and respond to requests
• Strong IT, interpersonal and communication skills, both verbal and written
• A flexible, professional and collaborative approach to your work.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.

Closing date: 2 October 2024 at 11:45pm.

At FearFree we are proud to deliver services across the Southwest to those impacted by domestic abuse, and we're excited to be expanding our offer, with the introduction of a new Rediscovering Independence through Support and Empowerment (RISE) Service. 

As a Support Advisor working full time or part time, you will be a fundamental part of our team, supporting the delivery of the RISE programmes and the development of the service. The service will provide a range of trauma-informed and person-centred support, focused on supporting those impacted by abuse to access education, training, employment or volunteering.

You will be responsible for providing trauma informed support through group work and 1-1 support. Working part time or full time alongside a team of practitioners across our geographical patch in Gloucester, providing support to Bristol and North Wilts as required, the project aims to:

• Increase volunteers in FearFree and support people to access volunteering opportunities externally.
• Support individuals impacted by abuse to access training and employment.
• Help people access bespoke apprenticeships and internships.
• Support service users to increase and advance work related skills, such as the development of CVs, financial management and IT skills.
• Raise awareness of this agenda to a wider network.

The service will support victims of Domestic Abuse, Sexual Violence and Stalking aged 15 and above, alongside perpetrators of Domestic Abuse – empowering victims and reducing the risk of recidivism for perpetrators.

Our ideal candidate will have experience in working with vulnerable people and an understanding / experience of theEmployment, Training and Education (ETE) sector. They will have an understanding of trauma informed practice and ideally have experience implementing this within group and 1-1 settings. Our ideal candidate will demonstrate an understanding of Employability skills and will demonstrate the ability to proactively engage with both local employers and local support networks/organisations to promote the skills of the individuals they are supporting.

This is an exciting opportunity to contribute to the development of a new service and make a real impact. You’ll have the chance to work closely with a team of passionate and dedicated individuals who are committed to making a difference in people’s lives.

We believe in providing a supportive and inclusive working environment, and we’re committed to helping you develop your skills and grow in your role. If you’re looking for a challenging and rewarding position where you can make a real difference, we’d love to hear from you. Join us at FearFree and help us to provide vital support to those who need it most.

Main responsibilities and tasks

• Work closely with the service manager to set up and develop the service, supporting its ongoing growth and expansion.
• Triage and assess service users to consider their suitability for the RISE Service.
• Utilise a trauma informed approach to help people return to or access ETE.
• Support individuals to increase work related skills, such as the development of CV writing, financial management and IT skills.
• Work with a diverse client group, creating bespoke action and support plans for each individual.
• Facilitate group support sessions in addition to one-to-one support.
• With support and advice from the Service manager, support and help develop new groups following a trauma informed approach.
• Build and further developing relationships/links with ETE providers and corporate partners to expand the provision for our service users.
• Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns.
• Play an active role in the recruitment process of volunteers in addition to management of volunteers ensuring they are kept up to date and involved in the organisation, alongside able to support our service users.
• Ensure risk assessments are completed where required and safety plans are completed on time and regularly.
• Work closely with the services across FearFree, developing close working relationships and supporting clients who may be accessing support from our other services.
• Record all contact with service users and abide by confidentiality requirements.
• Record and monitor data to enable the service to be fully evaluated.

Car ownership and travel across our area is a requirement for this role.

For a full job description/person specification and to apply, please follow the link provided on this website. Interviews will take place as and when suitable applicants are identified.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.

You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.  

We have an exciting opportunity for a experienced and highly organised Governance Risk & Compliance Officer to join our team.  This pivotal role involves ensuring the effective administration of the Board's activities, maintaining robust governance practices, and ensuring compliance with all relevant legislation, regulations and internal policies.

The Governance, Risk and Compliance (GRC) Officer will play the lead role in ensuring the Trust’s adherence to regulatory requirements and internal policies.

1. Develop and Maintain Frameworks: The GRC Officer develops, maintains, and implements governance, risk management, and assurance frameworks. These frameworks guide security functions and activities within the company.

2. Internal Control Management: They manage the internal control environment by analysing data, mitigating risks, and maintaining corporate compliance procedures.

3. Support Internal Audits: The GRC Officer coordinates internal audits, collaborates with auditors, and ensures compliance with industry standards.

4. Legal Point of Contact: As the first legal point of contact, they advise staff on corporate compliance matters, including security assessments and risk control investigations.

5. Regulatory Compliance: The Officer reviews the company’s compliance with existing and new regulations, identifies deficiencies, and provides necessary mitigations.

In summary, the GRC Officer will ensure that the Trust operates within legal and regulatory boundaries while managing risks effectively.

The role will work closely with the Human Resources Manager and other Central support team members and sits within the Finance, Risk and Administrative Team.

The ideal candidate will have a robust, current understanding of risk management practices, compliance protocols, and governance structures, with recent relevant experience in a similar role.

The person will work closely with various departments to foster a culture of integrity and accountability, possess exceptional organisational skills, a keen eye for detail, and the ability to handle confidential information with integrity and discretion.

Why Join Us?

• Opportunity to play a pivotal role in shaping the risk and compliance culture of a dynamic organisation.
• Collaborative and supportive work environment.
• Competitive salary and benefits package.
• Professional growth and development opportunities.

At Refuge, our staff are providing lifesaving services every day. The People & Culture team play an essential role in the recruitment and retention of the staff that deliver this vital work and of other colleagues who contribute to our success as an organisation.

As a People Business Partner you will be responsible for providing high quality services on the behalf of the People & Culture (P&C) team to ensure the smooth coordination and implementation of employee relations and recruitment activity. You will deliver a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.

So, it’s not a cliché – at Refuge you really will make a difference. If that motivates you and you are committed to developing your HR career in one of these exciting new roles, download the job information pack and check that you have the skills, knowledge, and experience to join.

The Forward Trust empowers people to break the cycles of addiction or crime to move forward with their lives. I am delighted to be partnered with this amazing charity in their search for an experienced Talent Acquisition Lead.

If you are experienced in Talent Acquisition within the Charity Sector then this could be the perfect opportunity for you!

This is a newly created hybrid role reporting to the HR Business Partner. The role will include, but not limited to the following

• Support the development and execution of The Forward Trust’s Talent Acquisition Strategy.

• Address resource and retention needs across the entire organization, providing practical and innovative solutions.

• Empower hiring managers to successfully fill positions, with a focus on addressing challenging areas of the business.

• Collaborate with the HR team and broader organisation to promote The Forward Trust as an employer of choice, both internally and externally.

• Work closely with teams to ensure excellent service delivery during challenging periods.

• Oversee the professional development of one team member (Talent Acquisition Administrator), fostering internal growth and talent development.

• The ideal candidate will have extensive experience in recruitment and talent acquisition, with expertise in managing campaigns that attract diverse candidates.

• You must be resilient, patient, and a dedicated team player with a confident and positive outlook.

• You will be able to and prepared to travel to Kent, Wales and York.

Closing date is Wednesday 16th October, so get in touch before then to find out more!

This position is available immediately.  We will review applications as we receive them.

Unfortunately, due to the number of applications we receive, we will not be able to contact unsuccessful applicants.