Entry level jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
YEF Detached Youth Work Project Lead
Relationships change lives.
At M13 Youth Project, we believe every young person deserves trusted adults who believe in them, walk alongside them and help them discover who they are, what they have to offer and the difference they can make. For over 30 years, we've built those relationships through detached youth work - meeting young people where they choose to be, listening deeply and creating opportunities for belonging, belief and hope.
We're now looking for an experienced Detached Youth Work Project Lead to join our team and play a central role in one of the UK's most ambitious detached youth work research pilots.
M13 is leading the Greater Manchester consortium delivering the Youth Endowment Fund (YEF) Detached Youth Work Pilot. The Pilot aims to build a strong evidence base for researching detached youth work, combining outstanding frontline practice with rigorous evaluation to shape the future of youth work nationally.
Reporting to the Founding Director, you'll provide the day-to-day leadership of M13's delivery of the pilot. You'll lead a small team of detached youth workers, coordinate operational delivery across intervention neighbourhoods and ensure the project is delivered safely, consistently and in line with the YEF Shared Practice Model and research requirements.
This is first and foremost a practice leadership role. You'll spend much of your week out in parks, streets and neighbourhoods, building trusted relationships with young people through high-quality detached youth work. Alongside this, you'll supervise and support colleagues, oversee monitoring and reporting, build positive relationships with community members and partner organisations, and, together with the Founding Director, work closely with the Centre for Evidence and Implementation (CEI) and consortium partners to ensure the successful delivery of the project.
We're looking for someone who is an experienced detached youth worker, confident leading others and passionate about relational practice. You'll be organised, reflective and proactive, with experience of supervising staff, coordinating projects, maintaining high-quality records and working collaboratively with partners. Most importantly, you'll share our belief that relationships are the foundation for meaningful change.
This is a 35-hour per week, office- and community-based role. (M13's full-time week is 37.5 hours). Your week will include six detached youth work sessions (three afternoons and three evenings), alongside team leadership, partnership working, supervision, monitoring and project coordination. Some flexibility can be offered around when office-based work is undertaken, where operationally possible.
In return, we offer a supportive, reflective and values-led working environment, regular supervision, ongoing professional development, a generous employer pension contribution, TOIL for out-of-hours working, additional Christmas gift leave and the opportunity to contribute to nationally significant research that could shape the future of detached youth work.
If you're an experienced detached youth worker ready to combine excellent frontline practice with leadership, learning and innovation, we'd love to hear from you.
Please submit your CV together with answers to the five questions below, limiting your response to 250 words per question. Please do not exceed the word limit as doing so may affect the scoring of your answers. We encourage you to use examples from your own practice, explaining not only what you did, but why you made particular decisions and what you learned.
We use a blind recruitment process to help ensure fair and equitable recruitment. Applications will be shortlisted against the Person Specification, so please demonstrate how your skills, experience and values meet the requirements of the role. We welcome examples from paid or voluntary roles, and recognise that many skills are transferable.
We exist to be a consistent, trusted presence in communities experiencing deep-rooted inequality.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small global team where you'll organise and oversee our UK-based coaching and leadership programmes for education and non-profit leaders. From responding to new enquiries, launching programmes and setting up online learning journeys, to building trusted relationships with senior stakeholders, you'll need to be hands-on and able to prioritise across multiple workstreams. In return, you'll get genuine variety and ownership of your work, a friendly and supportive team, and opportunities to work with new digital tools and platforms and help us pioneer AI-powered ways of working from the ground up.
About BTS Spark
BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is bring that expertise to help education and non-profit leaders do their best work, building stronger organisations and a better world.
We provide expert 1:1 leadership coaching, powerful group experiences and bespoke team and organisational development programmes, all designed to enable profound and highly impactful learning. To date we have worked primarily with schools, colleges and multi-academy trusts, but we are now actively seeking to grow our work within higher education and the non-profit sector. Whilst most of the work delivered by our UK hub is with UK-based organisations, we also deliver programmes elsewhere in Europe and manage several international programmes.
Our UK core team is small — just our Director and our Programme Manager — supported by wider BTS colleagues, our global BTS Spark team and a network of 30+ UK-based coaches and facilitators.
Job Description
Working closely with our UK Director, but with a significant degree of independence, you'll support almost every part of our UK operations:
- Plan and enable smooth programme delivery — allocating coaches and facilitators, scheduling group sessions, and managing logistics for face-to-face events
- Set up and launch coaching and leadership programmes on our digital platforms, and use Claude and other AI tools to speed up routine tasks like data entry, reporting and client updates
- Act as a trusted first point of contact for clients, managing relationships, delivering briefings and platform demos, and preparing data-led impact reports
- Handle new enquiries, follow through with quotations and information, and support business development and proposal writing with the Director
- Help grow our profile — co-ordinating social media content (particularly LinkedIn), updating our website, building landing pages, and supporting our alumni and marketing campaigns
- Forecast income, keep our financial systems up to date, and manage letters of engagement, purchase orders and invoicing requests.
- Provide occasional live support for virtual workshops, and executive assistant support to the Director
The balance of your week will shift through the year, with programme launches taking priority at times and more space for development work during school holidays. A key priority is to make full use of our AI capability (especially Claude) to speed up our processes and free up more time for the relationship-building and engagement work that matters most. This is something we’ll support you to build into your working practice from day one.
We're looking for candidates with the following attributes:
Essential:
- A strong, sustained track record in programme planning and project/operations management
- Confidence managing relationships with senior education and non-profit leaders, with excellent, professional customer service skills
- Excellent written communication and proof-reading skills, with sharp attention to detail
- Strong organisational skills and the ability to prioritise across multiple workstreams
- A proactive, can-do attitude and comfort working independently
- Strong financial literacy and experience with CRM/database systems (e.g. Salesforce, Hubspot)
- Enthusiasm for digital tools and AI assistants, and intermediate Microsoft Office skills
- Flexibility for occasional calls outside business hours with North America and Australia-based colleagues
Desirable:
- Experience working in or closely with the education sector
- University graduate-level education
Benefits
- 25 days' annual leave, plus bank holidays and a Christmas–New Year office closure
- 5% matched pension and life insurance
- Private medical insurance
- Free access to a wellness coach and healthcare app (video GP appointments, mental health and nutritional consultations)
- Cycle to work scheme
See attached job description for further details.
Application Process
Please apply with an up-to-date CV and a supporting statement (max. 2 sides) showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered.
We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.
Initial interviews for shortlisted candidates will be held on a rolling basis until 4th September.
Final interviews will be held in London at the BTS Offices on 10th and 11th September.
Note that applications without a covering letter will not be considered.
Our mission is to help education, public sector and non-profit leaders do their best work, building stronger organisations and a better world.
The client requests no contact from agencies or media sales.
We’re looking for a highly skilled individual who will help build on our relationships and networks across Westminster, to deliver ambitious political leadership on a range of issues. The post holder will be responsible for leading advocacy interventions and providing political support to our policy experts, with a focus on Transport and Resources policy.
As a senior political adviser within the politics team, you will also be involved with, and lead on, major projects or themes of work across the political leadership theme (including the All Party Parliamentary Group on the Environment (APPG), which Green Alliance holds the secretariat for), managing and developing key external relationships and supporting the Director of politics as they lead the politics team.
You will need to be an exceptional communicator, adept at bringing people together around a shared vision and have the interpersonal skills to inspire and work across Green Alliance and liaise with our extensive network of partners.
You will be a highly organised, capable multi-tasker with experience managing projects and able to think on your feet, while managing multiple relationships and advocating plans concurrently.
The role entails identifying and leading on opportunities for the UK government to achieve environmental progress and implementing advocacy strategies to secure it. You will have direct access to senior policy makers and environmental leaders, so will need to articulate recommendations succinctly and persuasively.
The role requires excellent understanding of UK political processes (especially in Westminster, parliament and Whitehall) and experience of using it to influence policy effectively. Experience of operating within the system or of working directly with politicians and the media to achieve policy change would be a distinct advantage.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners.
Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.
ABOUT THE HYGIENE BANK
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.
At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change.
You can read more about our work on our website.
KEY RESPONSIBILITIES
1. Communications Plan and Content Creation
-
Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities.
-
Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral.
-
Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
-
Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners.
-
Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol.
-
Oversee approval processes, brand resources and organised filing systems for communications materials.
2. Digital Strategy and Implementation
-
Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns.
-
Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment.
-
Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer.
3. Ambassadors and Influencers
-
Build and nurture relationships with ambassadors, influencers and public supporters.
-
Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities.
-
Identify opportunities to amplify diverse lived experiences and voices.
4. Events and Campaigns
-
Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners.
-
Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media.
-
Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements.
5. External Engagement and media
-
Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets.
-
Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging.
-
Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities.
-
Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity.
-
Manage suppliers, agencies and freelancers, including budgets where required.
6. Data and Monitoring
-
Monitor communications performance using analytics and performance data, ad use insights to improve performance.
-
Prepare an annual review of communications performance and learning to inform future planning.
7. Team and Internal Communications
-
Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging.
-
Line manage, support and develop the Communications Officer, empowering them to succeed in their role.
-
Provide responsive and practical communications support to colleagues across the organisation.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
-
Outstanding written communication skills across a range of media, from social media content to case studies.
-
A creative mindset, with the ability to find engaging and innovative ways to communicate our work.
-
An appetite for change, learning and continuous improvement.
-
Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure.
-
Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations.
-
Experience of line management, with the ability to support, develop and empower others.
-
A proactive, collaborative and can-do approach.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With experience working in communications and/or marketing, you will be able to demonstrate:
-
Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms.
-
Strong copywriting skills, adapting content for different audiences, channels and formats.
-
Experience producing high-quality marketing and communications materials across digital and offline channels.
-
Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders.
-
Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms.
-
Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential.
TERMS AND CONDITIONS
-
Salary: £38,000
-
Full time role, or four days per week.
-
Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered.
-
Applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from W/c 14th September 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
We are seeking a cleaner to clean our offices, toilets, kitchen/break rooms, residential and all general areas in our premises at Clapham Junction.
The hours of work are 20 hours per week, Monday to Friday 1.00pm to 5.00pm.
As well as having proven experience of cleaning in an office or industrial environment, you will be familiar with Health and Safety procedures relating to cleaning, including COSHH regulations and manual handling. Basic literacy and computer skills are essential in this cleaner role, to complete timesheets, report maintenance and similar communications.
Successful applicants for the Cleaner post will be required to wear personal protective equipment as supplied and to undertake a DBS check.
Salary and Location
- Band CLG, London Spine points 46-44
- Starting salary: £31,639 p.a. rising to £33,334 p.a. pro rata in annual increments (equivalent to £17.95 per hour)
- PCS Clapham
Successful candidates for the Cleaner post will be able to demonstrate:
- Proven experience of cleaning in an office or industrial environment
- Knowledge of health and safety procedures relating to cleaning including COSHH
- Basic numeracy, literacy and IT skills
- Ability to communicate effectively
The main duties of the Cleaner role include:
- Maintaining clean
- toilets, washrooms and showers
- office and common areas
- kitchen and rest areas
- Reporting minor repairs and maintenance faults to line manager
The ability to clean to a high standard, work on your own initiative, meet deadlines, and support the cleaning team are all essential requirements for a successful Cleaner at PCS.
Closing date: at 12 midday on Monday 24 August 2026
Interviews will be held at PCS Clapham: Thursday 10 September 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: CLEANER
Ref: 1526
Grade: CLG, London
Salary:
Spine points 46 - 44
Starting salary £31,639 p.a. rising to £33,334 p.a. pro rata
Location: PCS Clapham
Purpose of the job:
The key purpose of this role is to ensure all offices, services and common areas are kept clean by both scheduled and unscheduled cleaning services.
Responsible to: Cleaning Supervisor
Responsible for: Not applicable
Contacts
External:
Not applicable
Internal:
Members of staff, tenants and visitors to PCS Clapham
Main duties and responsibilities
1. Cleaning toilets, washrooms and showers
- Empty and clean waste bins and renew bin liners
- Clean and disinfect toilet seats both sides
- Clean and disinfect toilet pans, urinals and hand basins
- Clean and disinfect all fixtures and fittings
- Clean and disinfect floors
- Clean and disinfect shower
- Polish mirrors
- Damp wipe windowsills, skirting boards and ledges
- Damp wipe walls, panels and doors
- Clean and disinfect worktops
- Replenish toilet rolls, hand towels and soap liquid
- Fill out cleaning checklist when completed
- Report minor repairs and maintenance to line manager
2. Cleaning Office and common areas
- Empty and clean all bins and renew bin liners
- Dust, damp wipe and polish all furniture, windowsills, ledges, skirting boards etc.
- Dust, damp wipe and polish all fixture and fittings
- Clean and dust computers, photocopiers etc
- Remove hand marks etc. from all viewing panels
- Wash cups, glasses and jugs
- Put out water, jugs and glasses in meeting rooms
- Prepare refreshments for meetings
- Clean outside casing of hot and cold drinks machines
- Remove marks from furniture, walls, doors etc.
- Dust window blinds
- Vacuum carpets including stairs
- Clean and mop all hard floors including stairs
- Clean and polish handrails on stairs and landings
- Dispose of all rubbish in the correct manner and designated area
- Dispose of food waste in correct bins
- Keep the cleaning cupboard clean and tidy
- Replenish consumables in breakout area
- Remove all utensils from meetings once it has finished
- Replenish paper towel and cups
- Prepare refreshments for meetings
- Remove all catering utensils at the end of day (If required)
3. Cleaning Kitchen & Breakout Areas (if required)
- Empty and clean waste bins and renew bin liners
- Clean and disinfect sink and taps
- Clean and disinfect worktops and tabletops
- Clean and disinfect all fixtures and fittings, including fridges & Microwaves
- Clean and disinfect floors
- Vacuum carpets
- Damp wipe windowsills, skirting boards and ledges
- Damp wipe walls, panels and doors
- Replenish all consumables.
- Report minor repairs and maintenance to line manager
4. Deep clean (if required)
- High - level dust and wash walls
- High - level dust and wash ceilings and vents
- High - level dust and wash furniture
- High - level clean window blinds
- Clean windows
- Clean up after builders and contractors
- Scrub and buff and polish hard floors
5. Clean Carpet (if required)
- Move furniture and equipment
- Use a heavy-duty carpet cleaner and extractor
- Use a carpet scrubbing machine
- Replace furniture and equipment
6. Other
- Reporting minor repairs and maintenance faults to line manager
- Reporting Health and Safety Risks to line manager
7. General
- At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values
- Take due and reasonable care of him / herself and others in respect of
- Health & Safety at Work
- PCS is committed to the training and development of all its employees and the post holder has a responsibility to participate
- Act in a manner that enhances the work of PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals.
- Such other duties that may reasonably be required and that are within the level of the responsibility of this post
Progression beyond the minimum spine point is dependent on training and/or duties completed.
Post: CLEANER
Ref: 1526
Date: August 2026
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Proven experience of cleaning in an office or industrial environment
- Deep cleaning procedures
- Carpet cleaning
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
KNOWLEDGE
- Health and safety procedures relating to cleaning
- COSHH storage and use of hazardous materials
- Manual handling
SKILLS
- Basic numeracy, literacy and IT skills
- Ability to communicate effectively
- Ability to work on own initiative
- Ability to work to set deadlines
- Application of diligence within work area
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
We are seeking two diligent cleaners to clean our offices, toilets, kitchen/break rooms, residential and all general areas in our premises at Clapham Junction.
The hours of work are 20 hours per week, Monday to Friday 4:00am to 8:00am.
As well as having proven experience of cleaning in an office or industrial environment, you will be familiar with Health and Safety procedures relating to cleaning, including COSHH regulations and manual handling. Basic literacy and computer skills are essential in this cleaner role, to complete timesheets, report maintenance and similar communications.
Successful applicants for the Cleaner post will be required to wear personal protective equipment as supplied and to undertake a DBS check.
Salary and Location
- Band CLG, London Spine points 46-44
- Starting salary: £31,639 p.a. rising to £33,334 p.a. pro rata in annual increments (equivalent to £17.95 per hour)
- PCS Clapham
Successful candidates for the Cleaner post will be able to demonstrate:
- Proven experience of cleaning in an office or industrial environment
- Knowledge of health and safety procedures relating to cleaning including COSHH
- Basic numeracy, literacy and IT skills
- Ability to communicate effectively
The main duties of the Cleaner role include:
- Maintaining clean
- toilets, washrooms and showers
- office and common areas
- kitchen and rest areas
- Reporting minor repairs and maintenance faults to line manager
The ability to clean to a high standard, work on your own initiative, meet deadlines, and support the cleaning team are all essential requirements for a successful Cleaner at PCS.
Closing date: at 12 midday on Monday 24 August 2026
Interviews will be held at PCS Clapham: Wednesday 9 September 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: CLEANER
Ref: 1426
Grade: CLG, London
Salary:
Spine points 46 - 44
Starting salary £31,639 p.a. rising to £33,334 p.a. pro rata
Location: PCS Clapham
Purpose of the job:
The key purpose of this role is to ensure all offices, services and common areas are kept clean by both scheduled and unscheduled cleaning services.
Responsible to: Cleaning Supervisor
Responsible for: Not applicable
Contacts
External:
Not applicable
Internal:
Members of staff, tenants and visitors to PCS Clapham
Main duties and responsibilities
1. Cleaning toilets, washrooms and showers
- Empty and clean waste bins and renew bin liners
- Clean and disinfect toilet seats both sides
- Clean and disinfect toilet pans, urinals and hand basins
- Clean and disinfect all fixtures and fittings
- Clean and disinfect floors
- Clean and disinfect shower
- Polish mirrors
- Damp wipe windowsills, skirting boards and ledges
- Damp wipe walls, panels and doors
- Clean and disinfect worktops
- Replenish toilet rolls, hand towels and soap liquid
- Fill out cleaning checklist when completed
- Report minor repairs and maintenance to line manager
2. Cleaning Office and common areas
- Empty and clean all bins and renew bin liners
- Dust, damp wipe and polish all furniture, windowsills, ledges, skirting boards etc.
- Dust, damp wipe and polish all fixture and fittings
- Clean and dust computers, photocopiers etc
- Remove hand marks etc. from all viewing panels
- Wash cups, glasses and jugs
- Put out water, jugs and glasses in meeting rooms
- Prepare refreshments for meetings
- Clean outside casing of hot and cold drinks machines
- Remove marks from furniture, walls, doors etc.
- Dust window blinds
- Vacuum carpets including stairs
- Clean and mop all hard floors including stairs
- Clean and polish handrails on stairs and landings
- Dispose of all rubbish in the correct manner and designated area
- Dispose of food waste in correct bins.
- Keep the cleaning cupboard clean and tidy
- Replenish consumables in breakout area
- Remove all utensils from meetings once it has finished
- Replenish paper towel and cups
- Prepare refreshments for meetings
- Remove all catering utensils at the end of day (If required)
3. Cleaning Kitchen & Breakout Areas (if required)
- Empty and clean waste bins and renew bin liners
- Clean and disinfect sink and taps
- Clean and disinfect worktops and tabletops
- Clean and disinfect all fixtures and fittings, including fridges & Microwaves
- Clean and disinfect floors
- Vacuum carpets
- Damp wipe windowsills, skirting boards and ledges
- Damp wipe walls, panels and doors
- Replenish all consumables.
- Report minor repairs and maintenance to line manager
4. Deep clean (if required)
- High - level dust and wash walls
- High - level dust and wash ceilings and vents
- High - level dust and wash furniture
- High - level clean window blinds
- Clean windows
- Clean up after builders and contractors
- Scrub and buff and polish hard floors
5. Clean Carpet (if required)
- Move furniture and equipment
- Use a heavy-duty carpet cleaner and extractor
- Use a carpet scrubbing machine
- Replace furniture and equipment
6. Other
- Reporting minor repairs and maintenance faults to line manager
- Reporting Health and Safety Risks to line manager
7. General
- At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values
- Take due and reasonable care of him / herself and others in respect of
- Health & Safety at Work
- PCS is committed to the training and development of all its employees and the post holder has a responsibility to participate
- Act in a manner that enhances the work of PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals.
- Such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Progression beyond the minimum spine point is dependent on training and/or duties completed.
Person Specification: CLEANER
Ref:1426
Date: August 2026
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Proven experience of cleaning in an office or industrial environment
- Deep cleaning procedures
- Carpet cleaning
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
KNOWLEDGE
- Health and safety procedures relating to cleaning
- COSHH storage and use of hazardous materials
- Manual handling
SKILLS
- Basic numeracy, literacy and IT skills
- Ability to communicate effectively
- Ability to work on own initiative
- Ability to work to set deadlines
- Application of diligence within work area
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Balham Home- Waking Nights: £30,227 or Days: £29,635 & Ealing Home- Waking Nights: £30,227 or Days: £27,929
Contract: Full time/ Permanent
Hours:40 hours per week (including weekends, bank holidays and occasional sleep-ins)
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Day Shifts: work between 8 am and 10:30 pm
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Waking Night Shifts: work between 10 pm and 8 am
Additional Benefits:
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£50 per sleep-in
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Time-and-a-half pay for overtime (over 40 hours per week) and bank holidays
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Two weekends off per month
Locations: Ealing (W13) and Balham (SW12)
Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional team and make a difference to young people living in residential care, where no two days are the same!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity caring for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK.We have a passionate commitment to our young people, placing them at the centre of everything we do.We provide positive and life-changing support experiences for young people who are unable to sustain a placement in their parental or foster home. Our offering in underpinned by therapeutic expertise and young people in our care also benefit from extensive life-skills and participation opportunities as well and learning support regarding their education.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities and gender-diverse identities.
St Christopher’s Academy
At St Christopher’s, we offer more than a job in social care— we offer a real career pathway. You’ll have the chance to build your skills, grow your knowledge, and make a lasting difference to young people’s lives, as well as your own.
When you join us, you’ll receive a tailored development plan designed around your goals. Whether you want to move into a different service, progress into a leadership role, or just explore your current role further, we’ll support you every step of the way. If you want to learn more aboutSt Christopher’s Academy, please clickhere
Our development programme, St Christopher’s Academy, is built to help you reach your full potential — and the results speak for themselves:
84% of our Team Leaders, Deputies, and Managers are promoted internally.
About the Role
As a Support Worker in a Children’s Home, you will provide direct support and care for our young people, who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged between12 – 17 years old), you will also have responsibility for making sure our those in our care are safe, providing support, liaison with other external professionals and completion of support documents to record information.
If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly one-to-one supervision with your manager.
Applicants should have
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Minimum of 1 years’ experience working and supporting Young People in residential, semi-independent, fostering settings or youth work centres, caring for Children and Young People with emotional behavioural difficulties, neurodivergent or SEND, etc.
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Willingness to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England)
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Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
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An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
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The ability to cope effectively with challenging behaviour.
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Good communication and team working skills.
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Flexibility to work shifts, including weekends and bank holidays, and if applicable, sleep-in’s.
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Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
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Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.
What you should expect from us
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Competitive pay.
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4 weeks full induction and training program (paid).
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Fantastic opportunities to develop your career within our range of services, Tailored career development plan through our“St Christopher’s Academy”.
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Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
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25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
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Contributory pension scheme, enhanced maternity and company sick scheme.
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UK Life Assurance (Death in service) to the value of 3 times your annual salary.
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BUPA employee assistance programme, offering counselling, financial advice and legal support.
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Cycle to work scheme.
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Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.
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Discretionary funded training programs for you to explore and attain new and relevant skills.
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Employee awards based on performance and length of service.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CV’s will not be accepted.
Application Process
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Application:Complete our online form and include a supporting statement addressing the criteria stated in the Person Specification.Please note that applications without supporting statement will not be accepted.
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Interview:Shortlisted candidates attend a face-to-face interview at our Putney office.
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Second Stage:Successful candidates will visit the home they applied to.
We advise applying as soon as possible as applications will be reviewed on a rolling basis.
Important note:
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This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
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It is illegal to applyfor any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
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All shortlisted candidates invited to interview will be asked to submit aSelf-Declaration and Disclosureform which will need to be returned prior to an interview being booked.
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It is a requirement that practitioners working in Children Homes are qualified with the Diploma 3 in residential childcare within 2 years of starting in the job role. (Children Home Regulations England 2015). St Christopher’s provide access and funding to undertake this qualification. Applicants who have Citizenship or Visa status restrictions that may preclude them from being able to meet the qualification requirement may be considered for other options such as fixed term contracts. Each applicant’s situation will be assessed as part of the recruitment process.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Job Title: Community Engagment Lead
Location: Lambeth, London
Salary: £25,107.11 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Permanent, Part Time
Hours: 27 hours per week (days to be discussed)
The successful candidate will lead on mapping services in the Borough; forming partnerships with statutory and voluntary agencies based on identified needs of the service to enhance and extend multi-disciplinary knowledge available at and through the Gaia Centre.
The post holder will be responsible for managing relationships with partner agencies and coordinating co-locations within the Gaia service as well as negotiating for staff from the service to co-locate with partner agencies.
You will build capacity for a community response to meet the needs of survivors of VAWG by drawing on the expertise of other specialist and by-and-for service providers, such as those working with LGBTQ+ victim/survivors, disabled victim/survivors or victim/survivors of so-called ‘honor’-based violence in order to provide a wraparound support as part of a broader service offer.
The post holder will also support a team of the Peer Support Mentors and volunteers who will be leading on some practical aspects of individual and group support for survivors accessing the Gaia Centre.
The successful candidate will be skilled at working with a diverse range of audiences and will be adept at creating and developing new partnerships and pathways that contribute towards coordinated community response and improve the lives of survivors of domestic abuse and gender-based violence.
The post holder will also have experience of developing teams and supervising people.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am on 7 September 2026
Interview Date: 14 and 16 September 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Coordinator
Contract: Permanent | 4 days / 28 hrs per week
Location: Hybrid (North London community service locations / homeworking)
FEAST With Us (FEAST) is looking for an experienced, enthusiastic and proactive Volunteer Coordinator to play a key role in growing, supporting and celebrating our incredible volunteer community, with skills and passion for building relationships and delivering community impact.
Volunteers are at the heart of everything we do and you'll oversee the entire volunteer journey, from attraction and recruitment through to onboarding, development, engagement and recognition. You'll be the central point of contact, ensuring volunteers have a positive and rewarding experience while helping us continue to expand and strengthen our volunteer programme.
About FEAST With Us - Feeding and Empowering All Sustainably Together (FEAST)
FEAST’s mission is to improve the nutrition, wellbeing, and health of people at risk of food insecurity. We work across London with charity and community partners to deliver nutrutious meal services and healthy eating programmes in homeless hostels and community centres.
Our meals use surplus food, and provide welcoming, inclusive spaces that bring people together and reduce loneliness. Our healthy eating programme empowers people by building nutrition knowledge, and developing practical cooking, food hygiene and budgeting skills.
We’re a small but ambitious charity, with a passionate, supportive and collaborative team of 11 staff and 9 Trustees, supported by c200 volunteers.
Key Responsibilities:
Volunteer recruitment:
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Identify opportunities and develop meaningful and impactful roles for service delivery, skilled and corporate volunteers
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Promote volunteer opportunities through different channels and networks
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Implement initiatives to diversify our volunteer base and reduce barriers to volunteering
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Build relationships with community organisations, partners, education providers and local networks
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Safely and efficiently onboard new volunteers
Volunteer management:
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Develop and implement the volunteer management strategy
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Act as first point of contact for volunteers
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Develop and manage corporate volunteering partnerships
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Maintain volunteer records, compliance documentation and reporting data
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Monitor, report and analyse volunteer data and key metrics
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Collect accurate and insightful data and case studies on the volunteers and their impact
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Identify volunteering requirements and ensure sufficient coverage across projects and services
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Review and improve volunteer processes and frameworks
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Develop and manage our volunteer management platform, Volunteero
Volunteer engagement & retention
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Chair the Board of Volunteers to ensure volunteer voices are heard and represented
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Coordinate volunteer communications, events, recognition activities and development opportunities
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Make sure volunteer opportunities are nurturing and provide a safe, inclusive and welcoming environment
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Implement appropriate reward and recognition initiatives to highlight volunteer impact and say thank you
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Gather volunteer feedback
Line Management Responsibilities: PT Volunteer Administrator (1 day per week)
You will have
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> two years’ experience in volunteer management / coordination or community outreach
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Strong interpersonal and communication skills across multiple channels
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Empathy and patience when working with diverse groups of people
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Ability to build and maintain professional relationships with diverse stakeholders
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Exceptional organisational skills with attention to details
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Results-driven approach with focus on outcomes and deliverables
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Ability to manage multiple priorities and deadlines
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Line management and team-building experience
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Adaptability, resilience and a positive mindset
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Proficiency in Microsoft Office suite and volunteer management systems (ideally Volunteero)
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Marketing and communications capabilities, including use of Canva
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Level 3 Safeguarding qualification (or willingness to complete)
Desirable experience:
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CRM systems, ideally Beacon
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Data management and analysis skills
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Project management, corporate partnership management or events management
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Food insecurity and/or nutrition
Key Benefits
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Flexible working hours
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Hybrid working
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Holiday allowance: 25 days + bank holidays
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Pension: 3% employee + 5% employer contribution
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Enhanced maternity and paternity leave
Applications will be reviewed on a rolling basis from Monday 17 August 2026.
Interviews will start from Monday 24 August and we will aim to complete by Friday 11 September 2026 (subject to availability).
FEAST’s mission is to improve the nutrition, wellbeing, and health of people at risk of food insecurity
The client requests no contact from agencies or media sales.
Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)
Location: The GAIA Centre in Lambeth, London
Salary: £23,761.08 per annum, inclusive of London weighting allowance
Contract type: Part Time, Permanent
Hours: 30 hours per week (Tuesday-Friday). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover.
This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..
In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.
The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 8 September 2026
Interview Date: 17 and 18 September 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women's experiences of gambling harm are still poorly understood across the sector. GamCare's Women's Pathway is changing that, and we're looking for a Training Lead to help lead the way. You'll design and deliver engaging CPD-accredited training to professionals, volunteers, community organisations and women's groups, building strong partnerships that increase awareness, early identification and access to support.
Working closely with stakeholders across the sector, you'll combine training delivery, partnership development and content design to help ensure the Women's Pathway reaches the women who need it most. As an independent charity and the leading provider of support for anyone affected by gambling harms, the work you do will help GamCare improve outcomes for women across the UK.
About you
We're looking for an experienced and engaging trainer who is passionate about empowering women and supporting behaviour change through high-quality learning experiences. You'll have experience designing and delivering training to a range of audiences and be confident adapting your approach to meet different learning needs. Importantly, you'll bring experience of working directly with professionals and/or women's groups, ideally within community, support, recovery, health, social care or voluntary sector settings.
You'll understand how to create inclusive and trauma-informed learning environments and be skilled at building relationships with both professional stakeholders and community-based organisations. Strong facilitation, communication and organisational skills, along with a commitment to safeguarding and confidentiality, will enable you to deliver impactful training that increases awareness, builds confidence and improves pathways into support.
Working at GamCare
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
Staff Benefits we can offer you:
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays, which increases with service
- A generous Pension Scheme – we contribute 6% and you contribute 2%
- Discretionary company sick pay after 6 months' service
- Employee Assistance Programme – 24-hour support
- Premium access to the CALM app for you and up to 5 dependents
Closing date for applications: Sunday 23rd August 2026 (23:59)
Interviews will take place: In person at GamCare's London HQ (online interview available if required) – week commencing 31st August 2026.
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Salary: Up to £41,640 FTE (£29,981 pro rata), depending on experience
Location: Bognor Regis and Chichester, with flexible and hybrid working available
Working pattern: Permanent, part-time (27 hours per week)
Help Shape the Future of a Charity Changing Women's Lives
At My Sisters' House Women's Centre, we believe every woman deserves the opportunity to live free from abuse, rebuild her confidence, and create a safer future for herself and her family.
For more than 14 years, we have supported women across West Sussex facing domestic abuse, trauma, poor mental health, multiple disadvantage, and complex life challenges. Around 2,000 women turn to us each year at a time of crisis or hardship, and our trauma-informed services provide practical support, advocacy, counselling, wellbeing activities, and pathways to long-term recovery.
We're now looking for an experienced Head of Finance to join our Executive Team and help keep our organisation financially strong, sustainable and ambitious for the women we serve. This is more than a finance role — it's an opportunity to play a key part in an organisation where every decision contributes to improving women's safety, wellbeing and life chances.
The Role
Overseeing an annual budget of circa £1m, you will provide strategic and operational leadership for all aspects of MSH's financial management. Working closely with the CEO, Board of Trustees, Finance Committee and Senior Leadership Team, you will help guide financial decision-making and ensure resources are used effectively to maximise impact.
You will lead the day-to-day finance function, including line management of one part-time Finance Officer, while contributing to the wider strategic development of the charity. This role suits someone comfortable with both the detail and the bigger picture — producing management accounts, overseeing financial controls and audit processes, and contributing to strategic discussions about future services, funding and organisational development.
What You'll Be Doing
- Leading and managing the charity's finance function.
- Producing accurate and timely management accounts, forecasts and financial reports.
- Supporting the CEO, Finance Committee and Board of Trustees with financial insight and strategic advice.
- Leading budget-setting, monitoring and long-term financial planning.
- Managing cash flow, reserves and financial risk.
- Supporting funding applications, tenders and grant reporting with robust financial modelling.
- Ensuring effective financial controls, systems, policies and compliance arrangements are in place.
- Leading the annual audit process and preparation of statutory accounts.
- Overseeing payroll and pension processes.
- Supporting budget holders to understand and manage their budgets confidently.
- Identifying opportunities for efficiencies, improvement and sustainable growth.
What You'll Bring
- Significant experience in a senior finance role within the charity, public or not-for-profit sector, or a comparable environment.
- A professional finance qualification such as ACCA, CIMA or ACA, or qualified by experience with equivalent demonstrable financial management ability.
- Strong expertise in management accounting, budgeting, forecasting, financial controls and reporting.
- Experience working with auditors, trustees and senior stakeholders.
- The ability to translate financial information into clear, practical advice for non-finance colleagues.
- Excellent analytical, organisational and problem-solving skills.
- Experience leading and developing finance systems and processes.
- Most importantly, a belief in the power of specialist women's services and motivation to make a difference through your work.
What's on Offer
- Flexible and hybrid working arrangements.
- A supportive and inclusive workplace culture.
- 28 days annual leave plus Bank Holidays (pro rata).
- Employer pension contribution of 3%.
- Employee Assistance Programme.
- The opportunity to influence key strategic decisions.
- A meaningful role where your expertise directly contributes to saving lives.
- Ongoing professional development opportunities.
- The chance to be part of a respected charity with strong local partnerships and a growing reputation for innovation and excellence.
Additional Information
Please note: this post is open to women only under the Equality Act 2010, Schedule 3, Paragraph 27, and Schedule 9, Part 1, as a Genuine Occupational Requirement. Given the nature of the specialist services supporting women affected by domestic abuse, trauma and violence against women and girls, being a woman is an occupational requirement for this role.
Closing date: Friday 4th September 2026, 5.00pm. Applications may close sooner if an ideal candidate is found beforehand.
Interviews will take place the week commencing 7th September 2026, and a candidate's notice period will be taken into account regarding a realistic start date.
My Sisters' House Women's Centre is committed to safeguarding and promoting the welfare of adults, young women and children. All appointments are subject to appropriate DBS checks. MSH is committed to equity, diversity and inclusion and welcomes applications from all backgrounds and communities.
You may have experience of the following: Finance Manager, Finance Director, Head of Finance and Operations, Charity Finance Manager, Financial Controller, Director of Finance, Management Accountant, Head of Financial Management, Deputy Finance Director, Senior Finance Manager
REF-230 266
A women’s centre supporting local women who face multiple challenges including domestic abuse, homelessness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us turn data into life-changing impact for animals around the world.
We're looking for an experienced, enthusiastic CRM & Insights Officer to join Worldwide Veterinary Service (WVS). If you enjoy transforming data into meaningful insights, improving supporter experiences, and helping charities grow their impact, we'd love to hear from you.
At WVS, every decision we make helps more animals receive life-saving veterinary care. Last year alone, we helped an animal every 14 seconds, trained more than 4,800 veterinary professionals, delivered over 1,700 shipments of veterinary supplies to charities in 71 countries, and continued our Mission Rabies programme, which has vaccinated more than seven million dogs and educated over 13 million children.
As our CRM & Insights Officer, you'll play a pivotal role in helping us understand and engage our supporters more effectively. You'll take ownership of our CRM database (Donorfy), ensuring our data is accurate, secure and well managed, while producing the insights that shape fundraising and marketing decisions. Your work will directly support supporter acquisition, retention and engagement, helping us raise more funds to improve animal welfare across the globe.
Working within our Marketing Team and reporting to the Individual Giving Manager, you'll collaborate closely with colleagues across fundraising, finance and technology to develop reporting, build audience segments, analyse campaign performance and continuously improve how we use data throughout the organisation.
Main Duties & Responsibilities
CRM Oversight
- Lead on and administer Donorfy, ensuring accurate and up-to-date supporter records.
- Maintain excellent data quality, integrity and compliance
- Support the implementation of CRM best practice across the organisation.
- Ensure data is managed in accordance with GDPR and internal policies.
- Act as the first point of contact for day-to-day CRM queries from colleagues.
Reporting & Insights
- Produce regular fundraising and marketing reports, dashboards and KPI tracking.
- Analyse supporter and donor data to identify trends, opportunities and risks.
- Provide actionable insights to support donor acquisition, retention and reactivation activity.
- Monitor campaign performance and produce post-campaign analysis.
- Support the wider team in evaluating fundraising and marketing performance and supporter journeys.
Segmentation & Campaign Support
- Build audience selections and supporter segments for fundraising and marketing campaigns.
- Work with colleagues to ensure campaigns are accurately targeted and evaluated.
- Support the development of data-driven supporter journeys and stewardship programmes.
- Assist with testing and measuring campaign effectiveness.
Collaboration & Development
· Work collaboratively with Technology and Finance teams to reconcile supporter and income data, maintain CRM data integrity, and represent fundraising priorities, constructively influencing system developments where needed.
- Support colleagues in making effective use of supporter data.
- Contribute to continuous improvements in data processes and reporting.
- Keep up to date with developments in CRM systems, fundraising data and supporter engagement best practice.
- Occasionally support events and activities outside normal working hours where required.
Essential Skills & Experience
- Two years+ experience working with CRM databases and supporter/customer data. (Donorfy is our current CRM but relevant experience across any CRM system is valuable)
- Strong Excel and data analysis skills.
- Experience producing reports and communicating insights to non-technical audiences.
- Understanding of audience segmentation and campaign targeting.
- Strong attention to detail and commitment to data accuracy.
- Knowledge of GDPR and data protection principles.
- Excellent organisational and communication skills.
- A passion for animal welfare.
- Ability to work collaboratively within a team.
- Right to work in the UK.
Desirable Skills & Experience
- Experience using Donorfy.
- Experience within a charity or not-for-profit organisation.
- Familiarity with fundraising and marketing principles, supporter engagement or individual giving.
- Experience creating dashboards using Power BI, Looker Studio or similar tools.
- Experience working with email marketing platforms and campaign reporting.
- Full UK driving licence.
Success Measures
Within the first 12 months, the postholder will:
- Improve the quality and consistency of supporter data within Donorfy.
- Deliver regular reporting and insights that support decision-making.
- Increase the use of supporter segmentation across fundraising campaigns.
- Help identify opportunities to improve donor retention and supporter engagement.
- Establish clear reporting processes and dashboards for key fundraising KPIs.
To give vulnerable animals around the world access to free life-saving veterinary care.



Are you an experienced fundraising or prospect researcher looking for your next career opportunity? Great Ormond Street Hospital Children’s Charity (GOSH) is seeking a Senior Fundraising Researcher to deliver strategically aligned research that identifies new high-value prospects and senior volunteer opportunities in support of our ambitious fundraising appeals.
This position is a fixed term contract for 12 months.
Salary
The salary for this position is £42,455 pro rata and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Producing high-quality research profiles, insights and tailored briefings for our Philanthropy, Corporate Partnerships and Special Events fundraising teams.
- Leading and delivering robust due diligence casework on high-value supporters and senior volunteers, communicating findings clearly and professionally to inform decision-making around risk, reputation and compliance.
- Conducting market insight, sector analysis and horizon scanning to help shape strategy for high-value and global fundraising activity.
- Ensuring high standards of data management, governance and regulatory compliance, and supporting fundraising colleagues to maintain best practice in data handling and prospect management.
Skills, Knowledge and Expertise
We’re looking for a dynamic and strategic research professional with:
- Exceptional analytical, critical thinking and research skills.
- Significant experience in a prospect or fundraising research role within the not-for-profit sector or in a directly comparable environment with highly transferable skills (e.g. corporate intelligence, financial services, consultancy, journalism or risk analysis).
- Demonstrable experience delivering structured due diligence casework, ideally within a complex or international context.
- Experience operating in, or supporting, fundraising or stakeholder engagement within a global environment, including researching international individuals, corporates and philanthropic markets.
- Proficiency with a wide range of research, risk, compliance and business intelligence tools.
- The ability to build strong internal relationships and work collaboratively with senior stakeholders.
Please refer to the full role profile for more information.
DBS - a basic DBS check is required for this role.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Are you passionate about helping Disabled people live independently? Do you enjoy solving problems, building relationships and providing practical advice that makes a real difference?
At Equal Lives, we're looking for an Independent Living Adviser to join our Suffolk Independent Living Service. This rewarding role supports people who use Direct Payments and personal budgets to arrange and manage their own care and support, giving them greater choice, control and independence.
You'll provide information, advice and guidance on a range of topics including Direct Payments, support planning, recruiting and employing Personal Assistants, and managing support arrangements. You'll work closely with individuals, families, professionals and community organisations to help people achieve positive outcomes and live independently.
We're looking for someone who:
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Is passionate about equality, empowerment and the Social Model of Disability.
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Has excellent communication and relationship-building skills.
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Can manage a varied workload and respond to enquiries in a professional and person-centred way.
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Has experience or knowledge of HR, recruitment, employment practices or supporting people to employ staff.
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Is confident using IT systems, including Microsoft Office applications.
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Can work independently whilst contributing positively to a wider team.
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Has a full, clean driving licence and is willing to travel across Suffolk.
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Knowledge of Direct Payments, personal budgets or independent living services would be beneficial, but training will be provided on our specific services.
Why work for Equal Lives?
Equal Lives is a user-led disability rights organisation working across Norfolk and Suffolk. We are passionate about removing disabling barriers, promoting independent living and ensuring Disabled people have choice, control and equal opportunities.
This is an opportunity to build meaningful relationships, support people to take control of their lives, and be part of a team committed to making a lasting difference in our communities.
Salary: £24,500.00 rising to £26,357.15 per annum after 6 month probation period
Contract Type: Permanent, Full time
Hours and working pattern: 08:30 to 16:30, Monday to Friday
Location: Office based during probation with possibility of hybrid working after this.
Office location: IP City Centre, Bath Street, Ipswich, IP2 8SD
Some travel is required for visiting service users in their homes or other locations, so a full and clean driving license is required.
Key Dates
Closing date: 2nd September 2026 (midday)
Shortlisting: 3rd September 2026
Interviews: 16th September 2026 at IP City Centre, Ipswich
We strive to remove disabling barriers, empowering Disabled people to have choice and control in their lives.
The client requests no contact from agencies or media sales.