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Depaul UK
Whitley Bay
£20,859 per annum + pension & other benefits
LUPUS UK
Romford
£28,000 per year
We are recuting for a Trust Fundraising Officer
Caritas Diocese of Salford
Greater Manchester
£21,166 per year (pro rata for part time)
Page 13 of 58
Chester, Cheshire West and Chester
£18,000 per annum
Permanent, Full-time
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description

Customer Support Officer

You will join us as a Customer Support Officer being a part of our friendly and dedicated team based in our Chester office.

Customer Support Officer Responsibilities:

- Deal directly with customers by telephone, web and email in line with agreed guidelines.
- Communicate and coordinate with internal departments to resolve queries.
- Follow up on customer interactions.
- Provide feedback on the efficiency of the customer service process.
- Proactively identify potential solutions to improve customer service.

Customer Support Officer Requirements:

Candidates will need excellent written and verbal communication skills, an ability to meet deadlines and a collaborative and agile approach. They must have experience in Customer Service within a commercial environment and have the ability to work on their own and within a team.

About CIPFA:

The Chartered Institute of Public Finance and Accountancy (CIPFA) is the world’s only professional accountancy body to specialise in public services, and is a strong advocate for sound public finance management and innovative public service delivery.

Our members work in public services such as local government, the NHS and Whitehall departments as well as in national audit agencies, major accountancy firms and other organisations around the world where public money needs to be effectively and efficiently managed.

Location: Chester, West Chester, Cheshire CH1 4QR.

Job type: Full Time, Permanent, 36 hours per week, 9.00am to 5.00pm

Salary: £18,000 per annum

Benefits: 25 days annual leave; Up to 10% employer's pension contribution; Life Assurance to the value of 2 times your basic salary; Season ticket loans; Employee Assistance Helpline; Exclusive employee discount and rewards at many major brands including health & wellbeing, retail, restaurants and mobile technology providers.

Closing date for applications: 5th January, 2020

You may have experience of the following: Customer Support, Customer Support Officer, Customer Service Officer, Customer Service Representative, Customer Services Agent, Customer Services, Customer Services Advisor, etc.

Ref: 90700

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Posted on: 04 December 2019
Closing date: 03 January 2020
Job ref: 90700
Tags: Advice, Information
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