Entry level jobs

Job Title: Partnership Marketing Officer.

Reporting To: Partner Marketing Manager. 

Salary Range: £30,000 - £34,000.

Contract Type: Permanent.

Location: Hybrid – London. 

Hours/Days per week: 35 working hours per week, Monday – Friday, 9am – 5pm. 

About Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 26,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country. 

We‘re about fuller plates, fuller communities, and fuller lives. 

Purpose of the Role

Support the delivery of Felix’s partner marketing activity by coordinating campaigns, creating engaging content, managing partner communications, and ensuring smooth collaboration across fundraising, food and produce partnerships, communications, and digital teams.

Reporting into the Partner Marketing Manager, The Partner Marketing Officer will play a key supporting role in bringing partnerships to life through co-branded campaigns, storytelling, and marketing materials that strengthen relationships with corporate partners, increase brand visibility, and demonstrate the impact of Felix’s work.

This is an exciting opportunity to join an established and growing marketing team following the launch of our new brand, Felix, and help drive its growth through high-impact partner marketing campaigns.

This role is ideal for someone who is highly organised, creative, collaborative, and passionate about using marketing to support meaningful social impact.

You’ll play a key role in ensuring campaigns are delivered smoothly, creatively, accurately, and in line with brand standards.

Key Responsibilities

Campaign and Partner Marketing Support

• Coordinate day-to-day delivery of partner marketing activity across key corporate partnerships, food, produce, fundraising ensuring projects are delivered on time and to a high standard.
• Manage campaign timelines, approvals, and incoming requests to ensure smooth delivery
• Support the development of messaging frameworks and partnership communications tailored to different partner audiences and regional requirements.
• Coordinate with external agencies, freelancers, and internal stakeholders to deliver campaign assets, video content, and partnership materials.
• Coordinate filming and photography, including briefing and overseeing shoots
• Assist with the creation and rollout of co-branded marketing campaigns with corporate and food partners. 
• Help maintain consistency across all partner communications in line with Felix’s brand guidelines and messaging. 
• Support seasonal campaigns, awareness moments, and key partnership activations. 
• Assist in managing marketing requests from internal stakeholders and external partners.

Content Creation and Storytelling

• Develop partner marketing briefs and supporting assets for use across email, social media, digital, and campaign activity, working closely with the External Affairs teams who lead channel delivery. 
• Work collaboratively with the Content and Case Studies team and frontline charities to help shape capture and steer the development of impact stories, testimonials, and partner content that showcase the value of partner support. 
• Support the Brand, Communications, and Digital teams in producing partner-facing content and campaign assets. 
• Assist with briefing freelancers, designers, agencies, and video production suppliers where required. 
• Help coordinate the development of toolkits and co-branded materials for partners.
• Support the adaptation of content and messaging for regional and partner-specific audiences.

Internal Collaboration

• Act as a day-to-day contact for internal teams on partner marketing activity. 
• Support collaboration between the Food, Fundraising, Produce and External Affairs team to ensure joined-up delivery. 
• Coordinate internal approvals for marketing assets and communications. 
• Maintain organised records of campaign assets, partner materials, and marketing plans. 
• Contribute ideas and insights to improve partner engagement and campaign effectiveness.

Partner Relationship Support and Reporting

• Provide responsive and professional support to external partners on marketing-related requests. 
• Assist with campaign reporting, monitoring engagement and performance metrics. 
• Help gather campaign results, case studies, and impact data for internal reporting and partner stewardship. 
• Support budget tracking and administrative processes for partner marketing activity. 
• Monitor marketing activity and identify opportunities to increase partner visibility and engagement.
• Build strong working relationships with internal teams, external agencies, and corporate partners to support seamless campaign delivery.
• Champion brand consistency, ensuring accurate use of messaging, tone of voice, and visual identity

Essential

• Experience in a marketing, partnerships, communications, fundraising or fmcg support role.
• Strong written communication and copywriting skills and proofreading ability
• Excellent organisational skills with the ability to manage multiple projects and deadlines.
• Experience supporting marketing campaigns across digital and offline channels.
• Excellent attention to detail, ability to follow and impose brand guidelines, with a commitment to quality control
• Confident working collaboratively across teams and with external stakeholders.
• Excellent interpersonal and relationship management skills
• Ability to manage multiple partner accounts and priorities concurrently
• Passion for Felix’s mission and values. 

Recruitment timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Are you an experienced video producer who loves telling compelling stories through your work?

We’re looking for a Video Producer to produce engaging, creative video content for various channels and purposes.

What does this role do?

As Video Producer, you’ll:

• create video assets for our digital asset library, from filming exciting content and telling our stories on site at our rehoming centres to editing footage and creating compelling narratives, you’ll carry out all aspects of video production,
• contribute to specific campaign content, from longer form, editorial videos to smaller, social media friendly content that supports campaign and brand messaging, working closely with teams across the division to ensure content meets their needs.

Interviews for this role are provisionally scheduled for week commencing 20th July 2026, and will take place on Teams.

Could this be you?

To be successful in this role, you’ll need to be a creative, experienced video producer and storyteller, who has a strong portfolio of work and track record of producing high-quality, engaging video content. You’ll need experience with all aspects of video production, from working with a variety of cameras and lenses to proficiency in industry-standard editing software, motion graphics, and animation software. 

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

GMB are seeking applications from individuals for the position of Senior Section PA to be based at National Office.

GMB is one of the UK and Ireland’s largest general trade unions: we’re proud to represent over half a million members from across the professional spectrum and all walks of life.

A vacancy has arisen for the position of Senior Section PA based in the GMB’s National Office. The successful post-holder will  work as a member of the Section Team as Section Administrator/ Senior PA, supporting the work carried out by the National Secretary and the rest of the Section Team, reporting to the National Secretary.

As you would expect, we welcome candidates who not only meet the technical requirements of the role but who also identify with and are motivated by our values of fairness, equality, solidarity, and collective action.Our union is a strong campaigning industrial organisation. 

As Senior Section PA,  you will provide efficient and comprehensive secretarial, research and administration services for the National Secretary and other Section Team members, including all the tasks and duties performed by a Senior PA, including:

• Taking dictation, either directly or over telephone, transcribing and typing out the results.
• Setting up In Person and Teams meetings and conferences for National Committees, Sector Forums and Industrial meetings.
• Attending meetings or recording on Teams to take minutes and transcribing verbatim minutes or meeting and action notes.
• Organising papers and preparing documents for National Committees, National Conference, Sector Forum and other meetings.
• Liaising with officers, staff, national office, regions and outside organisations often on issues of high importance and strictly confidential.
• Organise, co-ordinate and manage the administration of large, complicated ballots, including industrial action ballots.

Desirable Attributes:

• Ability to regularly work outside Core Hours.
• Ability to work under pressure without immediate supervision and to organise own workload and work under own initiative.
• Ability to exercise initiative in dealing with problems and identify solutions.
• High levels of administrative and strong organisational skills.
• High standards of IT skills in a wide variety of packages and applications.
• The ability to prioritise workloads and meet deadlines, often under extreme pressure.
• High levels of accuracy and attention to detail.
• Discretion and ability to deal with matters confidentially.
• Good knowledge of the Trade Union Movement.
• Good understanding of wider industrial relations.
• Good understanding of political structures.
• Good knowledge of company structures.
• Familiarity with trade union structures and procedures.
• HR administration experience, including People HR or equivalent systems.
• demonstrable experience of arranging, running and supporting large-scale events

In return, we offer excellent terms and benefits, including:

• Final Salary Pension Scheme
• Employee Assistance Programme
• Childcare Assistance Scheme
• Season Ticket Loan
• Cycle to Work Scheme
• Generous holiday allowance
• Eye Care claim back Scheme
• Annual Leave Purchase Scheme
• Annual Health Check

This is a varied and challenging role; if you think you may be who we're looking for and if you feel you meet the criteria outlined in the person specification in the job description, we’d like to hear from you.

We’re the UK fire family’s charity, providing timely clinical care and wellbeing support to members of the UK’s fire services and their families, helping them to adapt to physical, emotional and social challenges, to adapt to conditions, injuries and illness, and to transition to life after service.

We are looking for a relationship-driven fundraising professional to take on this varied role, to support engagement across Fire and Rescue Services in Essex, Hertfordshire, Norfolk and Suffolk.

You will have flexibility to plan and manage your workload in line with the strategy you develop for your region. You will build strong partnerships across fire stations, control rooms, training programmes and corporate networks. Your focus will be to grow sustainable income by increased engagement with Fire and Rescue Service personnel, volunteers, and the wider community.

You will work collaboratively with internal teams, volunteers, and key stakeholders to identify and maximise fundraising opportunities, support local committees, and deliver impactful campaigns. The role also involves supporting volunteers, analysing performance against targets, and ensuring all fundraising activity meets best practice and compliance standards.

This is a varied and rewarding role where you will manage relationships, deliver engagement plans, and contribute to raising awareness of the charity’s services—helping to make a real difference to the Fire and Rescue community.

This role is part time at 22.5 hours per week (average), there will be the occasional evenings and weekends required, and we can discuss flexible options.

Actual salary is £23,402.04 per year, with an additional £3,400 per year car allowance paid monthly (terms and conditions apply).

About You

We are looking for a motivated and organised individual with experience in fundraising or income generation, and a passion for building meaningful relationships.

You’ll bring:

• Strong communication skills, with the ability to engage and influence a wide range of stakeholders
• Proven experience of growing income across fundraising streams
• The ability to develop, manage and deliver plans, budgets and KPIs
• Experience building and maintaining effective partnerships and networks
• Effective organisational skills, with the ability to manage multiple priorities and meet deadlines

You’ll also be:

• Confident using IT systems, including CRM tools and Microsoft Office
• Comfortable using digital and social media to support engagement
• Knowledgeable about fundraising best practice, data protection and compliance requirements
• Experienced in working with and supporting volunteers
• Flexible, resilient and with a positive approach

A willingness to regularly travel across the region and occasionally stay overnight is essential.

How to Apply
Please submit your application via our online portal, no later than midnight on 12 July 2026.

If you need support or adjustments to enable you to make your application, please contact the People Team directly.

The role of Digital Officer plays a key role in supporting the delivery and continuous improvement of The Children’s Trust’s digital communications. Working closely with the Digital Manager and wider Marketing and Communications team, the postholder will help ensure our website, email marketing and other digital activity are engaging, accessible, user-focused and aligned with organisational priorities and brand guidelines.

The role will support the day-to-day management of the charity’s websites maintaining high-quality, up-to-date content with a strong user experience, alongside contributing to integrated marketing and communications activity through digital channels, including email and paid digital support. Using analytics and insight, the Digital Officer will help monitor performance, identify opportunities for optimisation and support data-driven decision making to enhance reach, engagement and user journeys.

This role requires a highly organised and detail-oriented individual with a strong understanding of digital best practice, who can work collaboratively across teams and manage multiple priorities effectively while contributing to the ongoing development of The Children’s Trust’s digital presence.

This role is not open to sponsorship.

Staff benefits include shuttle bus, and more… Read more below.

Role Requirements

Website management

• Support the day-to-day running of the charity’s websites, managing updates from across the organisation and ensuring continuous improvement and development of content, layout and structure.
• Support the Digital Manager to work with teams across the charity to ensure all website content is fresh, up-to-date and in line with our key messages, style and tone of voice.
• Support Digital Manager with ensuring websites are compliant, secure, accessible, user-friendly and aligned to brand, communications and organisational objectives.
• Produce content that complies with Web Content Accessibility Guidelines (WCAG 2.1 – Level AA) and help promote web accessibility throughout the Organisation.
• Build and maintain online forms, e.g. donations, event entries and data capture.

Campaigns and email marketing

• Assist the Digital Manager and Senior Marketing Manager with paid digital activity on small scale campaigns, covering areas such as paid social and Google ads or search campaigns and boosted posts.
• Contribute to marketing and communications plans for campaigns and projects.
• Support with review and delivery of email communications produced across the organisation to ensure they meet brand and best practice guidelines.
• Support with the creation and management of email communications using DotDigital.
• Optimise performance through A/B testing, segmentation and analytics.
• Collaborate with the Digital Manager to support and ensure effective targeting, segmentation and retargeting in our email marketing and paid campaigns.
• Support Digital Manager with the day-to-day running and long-term development of our Google Grants account and campaigns.
• Identify opportunities to improve reach, engagement and supporter retention.

Wednesday 29th July and Thursday 30th July

PLEASE READ CAREFULLY – ‘How to Apply’

Terms and Conditions

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Salary – Grade 5 - £38, 724 per annum plus £312 homeworker allowance

Hours – Full time – 35 per week

Contract: Fixed term until 31st March 2029

Location – Home Worker with regular travel to London for events and meetings

Closing date: Sunday 12th July 2026 at 11:30pm

Join Shelter as a Sector Practice Lead in our mission to drive systemic change and fight for housing justice. If you have strong experience of programme management and working with professionals or as a professional supporting people facing homelessness and with complex needs, then we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission to defend the right to a safe, and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your skills don’t just change lives - they shape a fairer housing system.

About the role

You will support local authority and voluntary sector housing and homelessness teams in developing efficient, quality and successful services and implementing outcome focused training and best practice.

You will lead on the design and implementation of learning needs analysis and activities, to build understanding of challenges, areas for improvement and building capacity through targeted learning to empower frontline staff. You will also build collaborative capacity and partnership working, and coordinate and support professional guidance, sharing and demonstrating best practice tools and approaches for housing and homelessness professionals.

Project management will play a vital part in your role, with you ensuring the effective delivery of the London Plus delivery plan, objectives and outputs within timescale and budget, plus you will develop and manage monitoring approaches or systems to demonstrate impact. Ensuring that the project is designed and delivered with a clear commitment to equality, diversity and inclusion is key, as is ensuring that the voices and experiences of people with lived experience of homelessness are fundamental to the project design, delivery and implementation.

About you  

You will have experience of working with people who are facing severe and multiple disadvantage and of working on developmental projects within a voluntary or local authority setting, plus a sound knowledge of relevant external agencies, resources and networks across London and policies and approaches to supporting homeless people. You will also have a proven record of working across organisations, sharing ideas and skills and of multi-agency working and collaborative projects. A natural communicator, both verbal and written, you will have strong data collation and analysis skills and impressive interpersonal and relationship-building abilities, while a collaborative, flexible, and proactive approach to your work is vital.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

The Services for Professionals Team, aim to support and bring together practitioners from different organisations and disciplines to build the knowledge, skills and expertise needed to systematically challenge barriers to tackling homelessness and for people with complex needs. The role will be part of a team of ‘systems changers’ and trainers with extensive experience in homelessness and trained in systems thinking and experimentation. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

 

The Stories & Content Manager is responsible for developing and delivering an integrated, diverse 
stories and content plan and framework to support the three charity brands – Evelina London 
Children’s Charity, Guy’s Cancer Charity and Guy’s & St Thomas’ Charity.

Reporting to the Senior Brand & Content Manager, this role is responsible for the development of 
compelling, purposeful content and stories, working across digital and offline channels. Through this, 
the role contributes to showcasing our charities’ work and impact, driving our fundraising ambitions, 
and raising overall brand awareness. The Stories & Content Manager supports all teams across the 
Charities directorate, creating relevant, timely content for multiple campaigns simultaneously.

Key Responsibilities

Strategy and Planning 

• Develop and deliver the stories strategy for the organisation, liaising with key internal and external stakeholders across the Foundation and NHS Trust. 
• Execute a comprehensive content strategy that aligns with charities’ goals, target audience and brand identity. 

Content Creation 

• Create high-quality and compelling content across multiple platforms, including websites, blogs, social media and email marketing campaigns. 
• Research, gather and sensitively write/collate stories content for placement across channels, in a variety of different formats including written, video, animation and photography. 
• Support with video production related to charity stories. Support with shoots, source film locations, set shoot schedules, film or supervise filming on the day, and plan final distribution
• Work with external agencies, photographers and videographers producing video or animated content featuring the people we support.
• Ensure diversity of voices across all storytelling, in line with our charities’ Diversity, Equity and Inclusion Strategy. 

Planning and Process 

• Maintain robust story gathering systems and processes to identify and support people who have actively opted to share their stories, ensuring robust consent, safeguarding and risk assessment procedures are in place and adhered to. 
• Manage a database of stories and track their use across our charities to ensure we maximise their potential across our channels and events. 

Stakeholder Management 

• Develop excellent working relationships across a matrix structure, collaborating with cross functional teams to gather information and develop content that supports charity goals. 

Other Responsibilities 

• Manage budgets related to stories strategy and implementation. 
• Upskill and support teams across the three charities in storytelling and content production best practice. 
• Carry out other appropriate duties as required. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, Knowledge and Expertise

Skills, abilities, and attributes:
• Excellent written and oral communication skills.
• Creative skills, particularly in creating copy for a variety of digital channels.
• Strong digital communication skills.
• Excellent organisational skills and time management skills – planning and managing diverse workload with the ability to meet deadlines.
• Ability to think creatively and develop original concepts/thoughts.
• Ability to engage and build relationships with a wide range of stakeholders.
• Ability to work as part of a team, in a hybrid working model.
• Ability to deal with confidential information.

Knowledge, experience, and qualifications:
• Experience of creating written and video content for different audiences. (Essential) 
• Experience of using content management systems (CMS). (Essential) 
• Experience of interviewing people, including those where sensitivity is required. (Essential) 
• Working with a wide range of external and internal stakeholders, including people from a wide range of backgrounds. (Essential) 
• Communications and marketing experience. (Essential) 
• Budget management experience. (Essential) 
• Proven use of initiative. (Essential) 
• Understanding of best practice with relation to consent processes and data protection. (Essential) 
• Experience of image and film editing software, such as Photoshop, Illustrator and Premier Pro. 
(Desirable) 
• Experience within a third sector environment. (Desirable) 
• Experience within a health sector environment. (Desirable)

Benefits

• Contributory Pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

About Guy's & St Thomas' Foundation

At Guy’s and St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.

As part of our team, including Impact on Urban Health and three NHS charity brands, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.

Supporter Services Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We're looking for a passionate and organised Supporter Services Officer to join our Fundraising and Marketing team! This is a full time, permanent role based in Birmingham on a hybrid basis.

This is a varied and rewarding role where you'll be the first point of contact for many of our supporters, helping to ensure they feel valued, informed and connected to our work. You'll handle supporter enquiries, process donations, maintain accurate records, and work closely with colleagues across the organisation to deliver an outstanding supporter experience.

Key Responsibilities

Delivering Excellent Supporter Care

• Act as the first point of contact for supporter and customer enquiries via phone, email and post.
• Deliver a friendly, professional and responsive service to supporters and prospective supporters.
• Record supporter interactions accurately and ensure enquiries are resolved within agreed timescales.
• Support colleagues to maintain consistently high standards of supporter care.

Gift Processing and Database Management

• Process donations, direct debits, legacy income, cash and cheque payments accurately and efficiently.
• Maintain supporter records using Microsoft Dynamics CRM.
• Support Gift Aid processing and ensure data quality standards are maintained.
• Work closely with colleagues to ensure fundraising data is recorded accurately.

Building Relationships Across Sense

• Develop strong relationships with colleagues across Fundraising and Marketing and the wider organisation.
• Share supporter feedback to help improve campaigns, communications and supporter journeys.
• Support the development and improvement of processes, procedures and reporting.
• Assist with projects and initiatives that enhance supporter engagement and service delivery.

About You

We're looking for someone who is passionate about delivering excellent customer service and enjoys building positive relationships.

You'll have:

• Experience working in a busy customer service, supporter care or fundraising environment.
• Experience handling sensitive or complex enquiries professionally and confidently.
• Experience using a CRM database such as Microsoft Dynamics.
• Strong administrative and organisational skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• Strong IT skills, including Microsoft Word, Excel and Outlook.
• A proactive and collaborative approach to work.
• A commitment to inclusion, diversity and the values of Sense.

Experience within a charity fundraising environment would be advantageous.

Why Join Sense?

At Sense, you'll be part of a supportive and collaborative team that is passionate about making a difference. We offer opportunities for learning and development, flexible working arrangements, and the chance to contribute to life-changing work that supports disabled people with complex needs across the UK.

If you're passionate about delivering outstanding supporter experiences and want to play a vital role in helping Sense achieve its mission, we'd love to hear from you.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.

We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.

We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.

If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers

Join the Cardinal Hume Centre and use your estates expertise to help create a safe, welcoming and well-managed environment for young people, children and families facing homelessness and poverty. This is a rare opportunity to lead both the long-term stewardship of a significant Central London site and the day-to-day delivery of facilities, compliance and improvement works that directly support life-changing services.

Working closely with the CEO, Head of HR and Operations and Board of Trustees, you will shape future plans for the Centre’s estate while ensuring the building remains safe, compliant, efficient and fit for purpose. If you are a strategic and practical estates professional who wants their work to make a tangible social impact, we would like to hear from you.

What you’ll do

· Lead long-term estate planning, capital works and building improvements – you’ll support our master planning for the site

· Oversee day-to-day maintenance, facilities management and contractor performance to keep the Centre running effectively

· Take organisational responsibility for health and safety, fire safety and statutory compliance

· Manage budgets, procurement and reporting, delivering value for money while supporting excellent services

· Support sustainability and environmental improvements that strengthen the Centre for the future

What we’re looking for

· A skilled estates, facilities or property professional with strong experience in building compliance, maintenance and project delivery

· A confident communicator who can work effectively with senior leaders, trustees, contractors and colleagues across the organisation

· Someone who can balance strategic thinking with hands-on operational oversight

· A values-led individual who is motivated by the opportunity to support a charity tackling youth and family homelessness

Senior Copywriter - 6 Month FTC

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best. 
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life. 

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes. 

Main Purpose of Role: 
As Senior Copywriter, you’ll join our talented Communications Team generating and inspiring support for KSS through engaging our internal and external audiences with brilliant storytelling – helping to increase awareness and raise vital funds for our lifesaving work.  

INCLUSION AND DIVERSITY:
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves. 
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.

Benefits package is correct at the time this advert was published.  
We aim to keep adverts open for a reasonable period; however, we may review applications as they are received and reserve the right to close the advert early if the role is filled. We therefore encourage applications at the earliest opportunity. If you require additional time to prepare and finalise your application, please get in touch to express your interest and we will be happy to discuss any reasonable adjustments.

REF-229 513

Location: Remote

Salary: £28,665 - £31,965 pro rata (£20,288 - £22,932 actual)

Hours of work: 21 hours (3 days)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Culture Manager role involves:

• Supporting and nurturing a healthy, positive, and collaborative team culture.
• Supporting the embedding of equity, diversity and inclusion across the organisation in line with our values and EDI stance.
• Helping design and deliver team culture slots from team days to learning slots.
• Delivering or coordinating bespoke team trainings, responding to organisational growth and partnership needs.
• Leading and developing induction processes to ensure new team members are welcomed, informed, and well-supported as they begin their roles.

About you

Are you skilled in coaching, facilitation or people development? Do you have strong communication and interpersonal skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Culture Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 30th July. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).

Please see the job pack for more details on the role and application process.

Reporting to the Head of Change, the Programme Manager will manage the Foundation’s strategic change portfolio of work. You will establish a trusted, secure, well‑governed programme of change. The role will be responsible for delivering the project assurance board, ensuring that all programmes of work deliver the organisational-wide change the charity requires.

This role is cross-organisational, with involvement with the Chief People Officer on the operating model, the Chief Finance Officer, and the Director of Transformation on planning and delivery. 

The role will assist in delivering:

• A transformational, organisation-wide approach to change grounded in best practice.
• High-quality, consistent programme delivery through a strengthened PMO capability.
• Improved organisational readiness and staff confidence during periods of change.
• Clear, measurable outcomes across the Foundation’s strategic transformation priorities.
• A culture that embraces innovation, adaptability, and continuous improvement.

Key Responsibilities

Strategic Data Leadership:

• Establish and maintain programme governance frameworks, controls, and reporting standards. 
• Ensure the programme delivers measurable business value and ROI. 
• Provide executive-level reporting to sponsors and other appropriate governance groups. 

Portfolio & Delivery Oversight: 

• Oversee multiple interdependent projects, managing the end‑to‑end delivery, from design through to implementation and evaluation.
• Manage the programme with clear plans, milestones, budgets, and risk management so that the Foundation is well informed about the programme’s performance. 
• Drive delivery to time, cost, scope, and quality targets. 
• Ensure benefits realisation planning and post-implementation reviews are held, and findings shared where appropriate. 

Risk & Issue Management: 

• Develop a programme-level risk management framework. 
• Proactively identify cross-project risks and systemic issues, using data, evidence and learning to improve programme effectiveness
• Develop organisational-wide mitigation and contingency strategies. 
• Ensure regulatory, compliance, and governance standards are met within Projects

Change & Transformation Leadership: 

• Lead on large-scale organisational change initiatives. 
• Embed change management and organisational adoption. 
• Develop communication plans to support transformation. 
• Embed new ways of working, processes, or systems. 

Financial & Commercial Management: 

• Support delivery leads with the development of business cases. 
• Ensure financial performance and cost control are managed, an appropriate use of charitable funds and value for money
• Develop in Project vendor and third-party relationships and serve as an escalation point for delivery leads. 
• Assist on procurement strategy where required. 

Team & Capability Leadership: 

• Lead and mentor more junior project managers and delivery leads so that project teams’ performance are consistent across the programme. 
• Develop performance standards and accountability structures. 
• Foster a culture of delivery excellence and continuous improvement. 

Quality & Continuous Improvement: 

• Identify opportunities to improve ways of working, programme design and delivery
• Implement programme assurance and quality control measures. 
• Promote best practices in project and programme management. 
• Conduct lessons-learned reviews and drive process improvement. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, abilities, and attributes:

• Self-starter who is adaptable, able to operate strategically and hands‑on in equal measure.
• Willing to learn and develop new skills, and help to develop the knowledge and skills of peers 
• Committed to the principle of continuous improvement, with careful attention to detail and due process 
• Committed to delivering consistent and high-quality customer service to both internal and external stakeholders 
• Good interpersonal skills and able to influence and effectively liaise with both internal and external communities 
• Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills, working with integrity, and exhibits the Foundation’s core values 
• Skilled in working with agile methodologies 

Knowledge, experience, and qualifications:

• Proven experience in advanced programme and portfolio management expertise, delivering large, complex, multi-stream programmes. 
• Able to demonstrate good strategic thinking and commercial acumen, showing strong problem-solving and analytical capability. 
• Good financial literacy (budget management, cost modelling, ROI analysis). 
• Expertise in building business cases, development, and benefits realisation planning. 
• Expertise in leading cultural organisational changes, bringing planning to life across an organisation.
• Excellent communication skills with the ability to translate technical concepts for senior and non‑technical audiences.
• Track record of influencing at senior/executive levels 

Desirable Qualifications: 

• MSP, PgMP, PRINCE2, PMP, or equivalent. 
• Experience in fundraising and fundraising organisations (desirable)

Benefits: 

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

The Senior Marketing Officer is responsible for planning, delivering and evaluating the charity's day-to-day marketing activity, campaigns and fundraising appeals to support the delivery of the charity's strategic objectives and income targets. 

The post holder will have excellent project management and communication skills, be highly organised and demonstrate exceptional attention to detail. They will work collaboratively across teams to deliver high-quality marketing activity that engages supporters, strengthens both charity brands and drives fundraising performance. 

The role is a 12-month FTC, with the potential to become permanent, and is primarily based at the charity’s head office at Birmingham Children’s Hospital, with the requirement to also occasionally work from Birmingham Women’s Hospital alongside some remote and out of hours working. 

The Senior Marketing Officer plays a key role in delivering successful fundraising products and offline marketing campaigns which increase public awareness of both charities, strengthen brand identity, grow supporter engagement and maximise income. 

This is a hands-on role suited to an ambitious marketing professional who thrives in a fast-paced environment and enjoys managing multiple projects simultaneously. 

Your skills and passion will see you: 

Plan, deliver and evaluate day-to-day fundraising campaigns and products alongside the Marketing Manager, maximising reach, supporter engagement, brand advocacy and income generation.

Support the development, delivery and evaluation of major fundraising campaigns and appeals alongside the Marketing Manager, ensuring they maximise engagement, stand out from competitors and drive income. 

• Act as a brand champion for both charities, providing internal and external guidance on brand identity, messaging and the application of brand guidelines across all marketing materials. 
• Drive marketing innovation by collaborating with colleagues across the charity to develop, deliver and evaluate new campaigns and fundraising products, ensuring they meet agreed objectives and attract and retain target audiences.
• Produce and manage creative briefs for external agencies, while overseeing the internal creative briefing process to ensure projects are prioritised, scheduled and delivered on time and within budget. 
• Manage ad hoc design requests using Adobe InDesign, Photoshop and Canva, ensuring all assets meet brand standards and organisational requirements. 
• Represent Marketing on cross-departmental project groups, ensuring donor stewardship is maximised across campaigns and that all marketing materials are approved in line with brand guidelines, key messages and strategic direction. 
• Work closely with the PR team to develop and maintain a high-quality case study database, ensuring appropriate consent, confidentiality and safeguarding procedures are followed. 
• Analyse marketing performance against agreed KPIs, preparing reports and recommendations to inform future activity and drive continuous improvement. 
• Coordinate supporter surveys and focus groups to gather insight, evaluate marketing effectiveness and inform the development of new fundraising products and campaigns, working collaboratively with the wider Marketing and Communications team.

What we offer: 

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service  
• Enhanced sick pay 
• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs 
• Cycle to work scheme 
• Charity events throughout the year 
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet all or part of the criteria for the role, making clear why you would like to be considered for it. 

SOS UK is looking for a Relationship Fundraising Manager to help deliver a newly established fundraising programme with strong momentum, senior buy in and significant growth potential.

Why join us?

• Help shape the future of fundraising at SOS UK.
• Inherit a strong pipeline of prospective partners and supporters.
• Build a new fundraising programme with genuine scope to influence its future direction.
• Work flexibly from home as part of a collaborative, mission driven team.

 

Role details

Location: Nationwide, home based, within reasonable reach of a mainline train station

Salary: Salary band starting at £37,929 per annum, rising to £42,018 through our pay structure (£30,343–£33,614 pro rata for 0.8 FTE). If based in London, this role attracts an additional London weighting of £3,655 per annum. We also provide up to a 6% pension contribution and life assurance.

Interview dates: Week commencing 27 July

Preferred start date: Early September

 

Introducing SOS UK
 

Our education system helped cause the climate and nature crisis, but now we’re making it the solution.

We are fighting to make sure everyone develops a commitment to protecting the earth and puts it to work – whether it’s at school, university or in their careers.

By empowering students and educators to build a better world, we can transform the lives of generations to come. In just a few years we have developed unstoppable student leaders. Behind these leaders every step of the way is the SOS UK community making sure students don’t have to fight for change alone. We unite people from every background, inside and outside education, because protecting our earth matters to each and every one of us. Armed with proven solutions, we push for change at every level of society. We are always laser focused on what can be done, whether it’s at local councils, in community halls, or in Westminster.

As educators, environmentalists, and activists, we use our expertise to get things done – from changing curriculums across the world, to making sure all school children have access to nature. We mentor. We advise. We campaign. We empower students to lead. Not just at university but for decades to come, as workers, employers and community members. We create climate and nature protectors in every community. They mobilise countless others. They change our country, and even our world, for the better.

About the role

This is an exciting opportunity to help shape the future of fundraising at SOS UK. As we diversify our income streams, you will play a central role in developing high value partnerships that support our mission and long-term sustainability.

Over the past 12 months, SOS UK has laid the foundations for a new relationship fundraising programme. During this period, an Interim Head of Relationship Fundraising established a strong pipeline of prospective partners and supporters, developed a suite of partnership propositions and engagement materials, and built relationships with organisations aligned to SOS UK's mission.

Alongside this, SOS UK is launching a new Development Board, bringing together leaders from industries facing key green skills shortages alongside young people helping to shape the future workforce and sustainability agenda. This will create new opportunities to build strategic relationships and engage prospective partners.

You will join at a pivotal moment, helping to deliver the first phase of this newly established fundraising programme. You will inherit a strong pipeline of opportunities, benefit from strong senior leadership support, and have the opportunity to shape the future direction of relationship fundraising at SOS UK.

In this role, you will develop and manage partnerships with companies, corporate foundations and philanthropic supporters to generate sustainable income and strategic value for SOS UK.

The role will focus approximately as follows:

• 75% corporate partnerships and business development
• 25% philanthropy and high value relationship fundraising

Working closely with colleagues across the organisation, you will manage and grow an established pipeline of opportunities while identifying and securing new partnerships aligned with SOS UK's mission and strategic priorities. Through building long term relationships with supporters and partners, you will help create lasting impact for both SOS UK and the students we work with.