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Job Title: Bank Retail Assistant
Salary: £16.65 per hour
Directorate: Retail
Hours: Part Time, as required
Contract Type: Bank
Location: Across our shops and distribution unit serving North Surrey and SW London
About the role
As a Bank Retail Assistant, you will step in to support the running of the shop as required, including taking the lead in the absence of the Shop Manager or Assistant Managers. In these situations, you will supervise and support a team of volunteers to maximise sales and deliver an excellent customer experience. You will help ensure the shop is well-presented, safe, and operates efficiently, maintaining high standards in line with legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Please note: This role requires travel across the Shooting Star retail network, with locations across Surrey and South West London, as well as our Distribution Unit. You must be able and willing to work across multiple sites to support operational and staffing needs. Flexibility is essential, as occasional weekend working may also be required.
About you
You are a proactive and organised individual with the confidence to lead a team in the absence of the Manager or Assistant Manager. This role requires experience of working in a retail and/or charity retail environment, along with supervising or coordinating teams, ideally including volunteers. You will bring strong leadership and communication skills, enabling you to delegate tasks effectively, motivate others, and create a positive, inclusive working environment. You are passionate about delivering excellent customer service and confident in handling queries and complaints in a professional manner, ensuring a safe and welcoming shop environment at all times.
You will also have an ability to work in a fast-paced environment, managing competing priorities while maintaining attention to detail. You will ensure donations are processed efficiently, stock is well merchandised, and financial procedures are followed accurately. With a flexible, hands-on approach, you thrive on supporting others and are committed to driving shop performance and maintaining high standards in line with policies and procedures.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Health and wellbeing
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Anticipated closing date: 18/09/2026
Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.
We believe every life-limited or dying child and their family should have the opportunity to make every moment count and get the support they need.
We are recruiting a fixed term Finance Administrator (maternity leave cover) to join our wonderful team. This role will be responsible for coordinating the Foundation’s financial administrative processes and supporting the Head of Operations with day-to-day financial tasks.
Suitable candidates will:
The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol and improving their life skills & resilience. We work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK.
Key responsibilities
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for someone with strong roots in Barking & Dagenham, experience working alongside young people and communities experiencing inequality, excellent partnership-building skills, and a commitment to anti-oppressive practice and social justice to shape our place-based work in Barking & Dagenham.
Key responsibilities
Empowering young people who face deep-rooted inequality to lead lasting change, by investing in their leadership, their communities, and their spaces.
The client requests no contact from agencies or media sales.
Terms and Conditions
Job title: Co-production Coordinator
Reports to: Head of Practice
Direct reports: Peer Mentors and Women across WIP’s Lived Experience Groups
Start date: TBC
Salary: Actual salary £21,541.20 per annum FTE £35,902 per annum (inclusive of £3,990 Southeast weighting)
Working hours: Part time – 21 hours per week
Contract: Fixed term until 30 March 2029 (with the possibility of extension, subject to funding)
Location: Across Lambeth and Hybrid
Job Purpose
To work alongside women with experience of the criminal justice system, homelessness and housing insecurity, supporting them to have a meaningful say in how Women in Prison’s housing programme is designed and delivered.
You will create safe, supportive opportunities for women to get involved, develop peer mentoring and training, and help ensure that what we learn from women’s experiences is used to improve services and influence wider change across Lambeth.
Key Responsibility Areas
1. Support women to have a meaningful say in the housing programme and how it develops
2. Support women to use their lived experience, develop their skills and take part in peer mentoring and other opportunities
3. Help make sure that what we learn from women’s experiences is used to improve services and influence wider change
4. Work with women to develop and deliver accessible training and resources on housing rights and maintaining a tenancy
Please download recruitment pack for the full job description
The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Campaigner - Rapid Response.
About the role
At AIUK, the Campaigns and Political Relations team helps us achieve our goal of bringing an end to human rights abuses by working alongside individuals and communities to build a sustained movement to defend and promote human rights both in the UK and globally. The Campaigner - Rapid Response is accountable for running and assisting on projects and campaigns within our Human Rights Crises programme, focusing on areas including armed conflict, protecting multilateral and international justice mechanisms and other foreign affairs issues. Working with the Campaign Manager they will oversee discreet projects and initiatives as well as playing a key supporting role in the development and delivery of this work, including engaging parliamentarians and organising in key local areas to support localised campaigns.
Occasional travel to London will be required for in-person meetings. More details can be found by downloading the job description from our careers portal.
The role may be for you if:
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send interview questions in advance. We are a disability confident organisation.
Visit our jobs page for application guidance and information on benefits, recruitment inclusion and hybrid working.
Are you passionate about helping Disabled people live independently? Do you enjoy solving problems, building relationships and providing practical advice that makes a real difference?
At Equal Lives, we're looking for an Independent Living Adviser to join our Suffolk Independent Living Service. This rewarding role supports people who use Direct Payments and personal budgets to arrange and manage their own care and support, giving them greater choice, control and independence.
You'll provide information, advice and guidance on a range of topics including Direct Payments, support planning, recruiting and employing Personal Assistants, and managing support arrangements. You'll work closely with individuals, families, professionals and community organisations to help people achieve positive outcomes and live independently.
We're looking for someone who:
Is passionate about equality, empowerment and the Social Model of Disability.
Has excellent communication and relationship-building skills.
Can manage a varied workload and respond to enquiries in a professional and person-centred way.
Has experience or knowledge of HR, recruitment, employment practices or supporting people to employ staff.
Is confident using IT systems, including Microsoft Office applications.
Can work independently whilst contributing positively to a wider team.
Has a full, clean driving licence and is willing to travel across Suffolk.
Knowledge of Direct Payments, personal budgets or independent living services would be beneficial, but training will be provided on our specific services.
Why work for Equal Lives?
Equal Lives is a user-led disability rights organisation working across Norfolk and Suffolk. We are passionate about removing disabling barriers, promoting independent living and ensuring Disabled people have choice, control and equal opportunities.
This is an opportunity to build meaningful relationships, support people to take control of their lives, and be part of a team committed to making a lasting difference in our communities.
Salary: £25,877.80 rising to £26,357.15 per annum after 6 month probation period
Contract Type: Permanent, Full time
Hours and working pattern: 08:30 to 16:30, Monday to Friday
Location: Office based during probation with possibility of hybrid working after this.
Office location: IP City Centre, Bath Street, Ipswich, IP2 8SD
Some travel is required for visiting service users in their homes or other locations, so a full and clean driving license is required.
Key Dates
Closing date: 2nd September 2026 (midday)
Shortlisting: 3rd September 2026
Interviews: 16th September 2026 at IP City Centre, Ipswich
We strive to remove disabling barriers, empowering Disabled people to have choice and control in their lives.
The client requests no contact from agencies or media sales.
This role presents a rare and fantastic opportunity to join our small, committed team of staff running a well-respected local charity with the support of a large team of highly trained volunteers. Our current post holder has been a huge asset over the last 6 years in updating and streamlining all our finance systems, but is making the move to a full time role locally.
Our charity focus is primarily helping families with pre-school children who are experiencing additional challenges, with an additional project for primary school age children and their parents to improve relationships through therapeutic play approaches.
If you like a hands on, multi-tasking role, covering all aspects of a small charity's finance functions, working within a hugely warm, friendly environment, knowing your work significantly contributes to the fantastic work of this local charity, then this part time role would suit you well.
DBS Check (Enhanced Level) will be required. 8% Pension contribution.
We help to ensure, through a holistic family approach, that children living in the Harborough District stay safe, thrive, develop and learn.



About the role
The policy officer is based in our policy, evidence and influencing team. They support our vital work to create change for people with breast cancer across the UK.
The policy officer supports our policy development work by building knowledge of key policy issues, drafting policy materials and helping with the generation of evidence and insight to shape our work. They work closely with public affairs and campaigns colleagues to develop and deliver influencing strategies to support our policy calls.
They work with others across Breast Cancer Now to inform our policy development, provide advice on key areas of policy and keep everyone informed about our work. They also work with other organisations to influence on shared priorities.
About you
You’ll have experience of policy development work, including developing written briefings, working with supporters and analysing evidence and insight to support policy development.
You’ll be an excellent communicator, who can translate complex information into accessible language. And you’ll have great interpersonal skills and the ability to build relationships with others including people with breast cancer and the public.
You’ll be organised, able to coordinate projects, and able to prioritise work effectively under pressure. You’ll need to work effectively as a member of a team.
We’re particularly interested in candidates with experience of the charity sector and a good understanding of the current health policy landscape.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is: £30,757 to £31,000
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Tuesday 8 September 2026 11:59 pm
Interview date Thursday 17 September 2026
The Ada Lovelace Institute (Ada) is looking to hire an Executive Assistant to provide dedicated support to our Director. This is an excellent opportunity for an experienced EA to play a pivotal role in the smooth day-to-day running of Ada's Director's office, working at the heart of a small, mission-driven organisation dedicated to ensuring that data and AI work for people and society.
Between late November/ early December 2026 and July 2027, the Director will be on maternity leave. During this period, the role will support two Co-Directors, who will be covering the Director's responsibilities between them. This will call for particular dexterity and adaptability. It is also an excellent opportunity to help shape and refine approaches to the smooth running of a senior office, pivoting to support the Director on her return.
You will provide high-quality executive support across diary and inbox management, correspondence, and briefing preparation, ensuring the Co-Directors are well prepared and well represented in all their engagements. You will coordinate Senior Leadership Team (SLT) meetings and communications, ensuring key outcomes and decisions are shared clearly across the team, and triage external invitations and requests to ensure they align with organisational priorities. The role also carries responsibility coordination of the Co-Director travel.
The role will be managed by Ada's Head of Operations and Strategic Development, working closely with the Operations Administrator and members of the Senior Leadership Team to support a well organised, supportive, and inclusive working environment.
About you
You are an experienced Executive Assistant or Diary Administrator who thrives on keeping a busy office running smoothly, and who is energised by the prospect of supporting more than one senior leader through a period of change. You have:
Significant experience providing executive support, including complex diary management and correspondence, to a senior leader or executive in a fast-paced environment.
Experience acting as a first point of contact for senior leaders, managing external relationships with professionalism and discretion.
Strong organisational skills, with the ability to problem-solve, coordinate multiple moving parts, adapt to shifting priorities, and maintain accuracy under pressure.
You'll bring flexibility and good judgement to working across two Co-Directors during this period, along with the discretion to handle sensitive and confidential information appropriately. You'll enjoy building trusted working relationships across a small team and take pride in providing a consistently high standard of support, whoever you're working with on a given day.
For further information about the role, please click through to the vacancy listing on our website.
About us
The Ada Lovelace Institute is an independent research institute funded and incubated by the Nuffield Foundation since 2018.
Our mission is to ensure data and artificial intelligence work for people and society. We do this by building evidence and fostering rigorous debate on how data and AI affect people and society. We recognise the power asymmetries that exist in ethical and legal debates around the development of data-driven technologies and seek to level those asymmetries by convening diverse voices and creating a shared understanding of the ethical issues arising from data and AI. Finally, we seek to define and inform good practice in the design and deployment of AI technologies.
The Institute has emerged as a leading independent voice on the ethical and societal impacts of data and AI. We have built relationships in the public, private and civil society sectors in the UK and internationally. Please find details of our work here.
Our research takes an interconnected approach to issues such as power, social justice, distributional impact and climate change (read our strategy to find out more), and our team have a wide range of expertise that cuts across policy, technology, academia, industry, law and human rights.
We value diversity in background, skills, perspectives and life experiences. As part of the Nuffield Foundation, we are a small team with the practical support of an established organisation that cares for its employees.
Further information and how to apply
For further information about the role, please click through to the vacancy listing on our website. The closing date for applications is 09:30am (BST) on Wednesday 9th September 2026.
The successful candidate should be available to start in October or November 2026.
We are committed to inclusive working practices and during the application process we commit to:
As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job
making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
reimbursing reasonable travel costs (and any childcare or care costs) for interviews where in-person attendance is required
Our benefits package includes:
Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares.
28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff).
A salary exchange pension scheme that offers employer contributions of up to 11%.
Life assurance scheme.
Family leave policies that provide an enhanced level of pay.
Cycle to work scheme, loans towards train season tickets and the option to make charitable donations via your pay.
Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection.
Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mid Kent Mind is a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued. We improve the lives of those in our community by building their resilience and giving them hope for a better future. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. Our vision is for a community where all individuals are accepted, included and supported to thrive. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.
As one of our Wellbeing Coaches you will be instrumental in facilitating a wide range of support across Maidstone, Ashford and Swale.
You will lead on the existing service delivery, courses and social groups, both out in the community and based at our Wellbeing Centre in Maidstone.
You will plan and prepare a range of engaging online and face to face group sessions, and courses.
You will conduct wellbeing assessments with our service users.
You will be instrumental in facilitating a wide range of support across Maidstone, Ashford and Swale. You will lead on our structured mental health courses, and community groups whilst also having the opportunity to shape your individual approach to support the needs of our service users.
Full licence and access to vehicle is required, due to the nature of the role and the remote areas Mid Kent Mind covers.
To find out more please read the full job description and additional information document.
#Wellbeing Coach #Wellbeing Coach Jobs #Community Wellbeing Coach #Mental Health Wellbeing Coach #Wellbeing Support #Wellbeing Worker #Wellbeing Practitioner #Wellbeing Services #Wellbeing Programmes
#Health And Wellbeing #Emotional Wellbeing #Community Wellbeing #Mental Health #Mental Health Support #Mental Health Services #Mental Health Recovery #Mental Health Awareness #Community Mental Health
#Community Support #Community Services #Community Groups #Community Outreach #Support Worker #Support Services #Recovery Support #Recovery Worker #Group Facilitator #Course Facilitator #Group Support
#Wellbeing Courses #Wellbeing Assessment #Person Centred Support #One To One Coach #Mental Health Coach #Wellbeing Jobs #Wellbeing Coach Jobs
We are a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mid Kent Mind is a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued. We improve the lives of those in our community by building their resilience and giving them hope for a better future. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. Our vision is for a community where all individuals are accepted, included and supported to thrive. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.
As the Counselling Coordinator you will maintain a small therapeutic caseload, undertake client assessments, coordinate counselling referrals and allocations, recruit and support placement counsellors, and contribute to the ongoing development of a safe, responsive, and person-centred counselling service.
You are a qualified counsellor looking to run a successful counselling service for the community Mid Kent Minds serves, alongside building your own caseload.
You are an authentic and empathetic communicator with emotional intelligence.
You have excellent administrative skills, attention to detail and are rigorous in your task management.
You have the ability to support and guide student counsellors through their placement, and liaise with educational bodies.
You are able to be flexible in response to the organisation’s needs and requirements.
To find out more please read the full job description and additional information document.
#Counselling Coordinator #Counselling Coordinator Jobs #Counselling Service Coordinator #Counselling Services #Counselling Support #Counselling Referrals #Counselling Assessments #Counselling Case Management
#Counselling Service #Counsellor #Qualified Counsellor #Professional Counsellor #Therapeutic Counsellor #Community Counsellor #Mental Health Counsellor #Counsellor Jobs #Counselling #Counselling Services
#Counselling Support #Counselling Practice #Counselling Provision #Person Centred Counselling #Mental Health #Mental Health Support #Mental Health Services #Mental Health Counselling #Mental Health Practitioner
#Community Mental Health #Mental Health Jobs #Therapist #Therapeutic Support #Therapeutic Services #Therapeutic Practitioner #Therapeutic Caseload #Community Counselling #Community Mental Health
#Community Support #Community Services #Community Wellbeing #Client Assessments #Client Support #Case Management #Referral Management #Service Coordination #Student Counsellor #Placement Counsellor #Counsellor Placement #Counselling Placement #Counsellor Supervision
We are a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mid Kent Mind is a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued. We improve the lives of those in our community by building their resilience and giving them hope for a better future. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. Our vision is for a community where all individuals are accepted, included and supported to thrive. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.
As our Communications and Fundraising Coordinator you will lead on the management and growth of Mid Kent Mind’s social media channels (including Facebook, Instagram, LinkedIn), developing engaging content that raises the profile of the charity and connects with a range of audiences.
You will lead on delivering individual giving programmes, including regular giving, one-off donation campaigns, and donor stewardship communications.
You will create, schedule and monitor social media content in line with Mid Kent Mind’s brand guidelines, using scheduling and analytics tools to optimise performance.
You will support the development of website content including news articles, blog posts, service information pages, and fundraising campaign pages.
You will help to develop and distribute donor communications including thank-you messages, and impact updates using email marketing platforms.
You will assist with the creation of marketing materials across digital and print channels - including digital graphics, leaflets, posters, and e-newsletters to support campaigns, fundraising events and services.
To find out more please read the full job description and additional information document.
#Communications Coordinator #Communications Officer #Communications #Communications Role #Charity Communications
#FundraisingCoordinator #FundraisingOfficer #FundraisingRole #Charity Fundraising #Community Fundraising #Digital Fundraising #Fundraising Campaigns
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#SocialMedia #SocialMediaCoordinator #SocialMediaManagement #SocialMediaMarketing #SocialMediaOfficer
Optional add-ons if you feel these are relevant to your role and if you feel your ideal candidate might use one of these search terms:
#MarketingCoordinator #MarketingOfficer #CharityMarketing #DigitalMarketing #ContentMarketing
#ContentCreation #ContentCoordinator #ContentMarketing #ContentManagement #DigitalContent
#EmailMarketing #DonorCommunications #DonorStewardship #DonorEngagement #IndividualGiving
We are a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Floating Support Worker who is kind, proactive, and ready to support young people aged 18–25, including care leavers, on their journey to independence.
This is not a care role - it’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future. The role will involve driving between various properties across Borehamwood. You will require a driving licence and your own car.
What You’ll Be Doing
In this role, you’ll support young people to develop the skills they need for independent living, including navigating housing options, managing benefits, and budgeting. You’ll help create a safe, non-judgmental environment where they feel empowered and respected. By bringing your own passions, whether in music, art, sports, or other interests, you’ll enrich the community and build meaningful connections. You’ll also work closely with colleagues and external partners to ensure each young person receives the right support at the right time.
What We’re Looking For - We need someone who:
Please note - This is a part-time, onsite role and you’ll need to be available to work 3 or 4 days a week. (The team are flexible on what days of the week and start/finish times, as long as its 18.75 hours per week)
What You’ll Get
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you - Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
To act as the organisational lead for St Basils’ feedback processes, ensuring the effective implementation of St Basils’ Comments, Complaints, and Compliments Policy. The postholder will oversee the complaints and feedback processes in their entirety, ensuring complaints are handled promptly, fairly and resolved with well‑evidenced outcomes.
The Complaints Manager will have a thorough understanding of the Housing Ombudsman’s Complaints Handling Code requirements and will be responsible for ensuring compliance with the Code and for producing and submitting the relevant regulatory reporting.
The postholder will implement and lead an organisation‑wide lessons‑learned framework from complaints outcomes, driving change that improves services for thousands of young people, making sure they feel heard and respected.
The client requests no contact from agencies or media sales.
Age UK Croydon is looking for an enthusiastic and motivated Senior Project Officer to help guide our Healthy Lifestyles Service. Our Healthy Lifestyles Service delivers a range of activities including seated and standing exercise programmes, health checks, social engagement opportunities, health hubs and Memory Tree Cafés for people living with dementia and their carers. Services are delivered across community venues and care homes throughout Croydon.
About the Role
As Senior Project Officer, you will play a key role in coordinating and delivering health and wellbeing activities while supporting the Healthy Lifestyles Service Manager to supervise staff and volunteers.
You will (duties to include but not limited to) .
About You
We are looking for someone who is energetic, approachable and committed to supporting older people to live healthier, more connected lives.
You will have:
Closing date for applications: 9am, 7th September 2026
Interview Dates: 16th September and 17th September 2026
This post is subject to a Disclosure and Barring Service check
Our mission is to reach, involve, support and connect people so they can age well in Croydon.